KFC in Barking and Dagenham

I bought box meals and forgot to buy the gravy. I asked the staff member if I can pay the till. He said no order on Kiosk. I was really surprised and disappointed that he didn't want to serve me on till even though on Kiosk you have a option to oay by card or cash. Then you have to come to till to pay if you chose option for cash. He didn't have a name badge which is a norm at this branch.

I ordered burger and combo items and they delivered partially without checking

I rarely visit a KFC & this particular KFC reminds me why that is! The Fillet burger was a toddler portion, the chips were soggy & wet, the tables needed cleaning, the seats were full of crumbs and the service was downright menacing! This is probably the worst fast food restaurant ive ever visited & the most hostile customer service I have ever witnessed! I'd never return here again and would highly recommend anyone reading this to walk on past as fast as your feet can carry you!

Food quilty is going down,coz they don't do oil filter properly that's y black dots come up on chicken and shelf is around expired........sad need employees need to get proper training....

Wouldn’t usually write reviews unless it’s worth doing so. This is the second time an item was missed on my order, now on two occasions for take-out. Please double check that you have all your items before you walk out of the shop.

Bad people ! Trying to scam you and giving you the food that you ordered on as eat in, in a takeaway bag thinking that il take the bag and go ! Bad place with bad people! Skimming on the chips as well ! Worst kfc experience ever until now

Tables really dirty and messy, toilets allways out of order.

As KFC in barking has taken away the cashier and only using self service machine to order and pay on self serve kiosk. I won't be returning to KFC.

A KFC location, there are only they totem to order food so it can get congested at peak times

Man the fired chicken I had from here was the best i ever had from KFC, I'm not joking, it was juicy, tender and delicious, very impressed.. atmosphere maybe a little messy, grotty and busy for me but on well, affordable, quick and good food is all I wanted.

Completely cold wrap + chips all u wanted to eat... have mercy. To shut down. Ps. Stop replying to the reviews "we are sorry, gonna improve" :D

Worst KFC I had in my life. Waste of time n money, there’s lot of salt in that wings n chicken pieces. The texture of real KFC isn’t like that N found some wild leaves in the salad also. They’re selling something in named of KFC🤮!!!! Totally disappointed after having dinner there😣.

Absolutely amazing, everything was clean and well

The service was atrocious! I ordered from here today & they forgot my coleslaw that I paid for. When I order the least i expect is all my items to be in the order, which is never the case with this KFC. Truly disappointed, again.

They be serving burnt and smelly food and no1 is there to hold them accountable. Its like paying to buy food which going straight to bin or if u eating it to getting sick 100%. Burger was extremely hard to chew and had smell to it n also had a burnt taste which stopped me from eating after the 1st bite. Never ordering anything from this place ever again in my life.

Slow forgetful service, not worth your money

Good experience nice customer service

All I can say is... thank goodness this isn’t my local branch, and my visits have been few and far between. What a horrendous place! The service is painfully slow, the staff can be unpleasant, and they never have my beloved Krushems! I know that’s common for KFC's, but still. No, thank you! I feel bad for those who have actually dined in, as I can only imagine how much more excruciating that experience must be. As social media would put it, "just throw the whole branch away."

Always missing one thing without fail

This is my fourth and last time with KFC 😡 every time its worst experience🤮 they didn’t change oil , they even don’t know how to do delivery service. There is only black brown chicken pieces , wings covered with coating. And there is no napkins and no any kind of sauces😡

Dirty tables, we asked three , four times to wipe the tables for us, no response. Maybe the Manager guy is not working there when we are asking for table swipe he was watching Euro on his phone seating on the corner. Two guys behind the bar only serving customers. As a regular customer it’s disappointing although i always prefer take away but with family dine in experience is very bad! 1/10.

Hello! the bag in which the food and potatoes were smelled bad... I think it would be good to work more carefully in the kitchen and cleaner....

Very dirty, staff doesn’t clean the tables Pathetic service

Food was stone cold and really really hard! Zero quality comparing Beckton branch where everything is hot and fresh. What a waste of money!

Every time I come here I go out and take disappointment!!. Kfc is always dirty, not even a single table I found clean to sit. Food is always cold I don't know why!!. Staff is very slow. Even if we say dine in they still serve in bags!! Very poor management. I am never coming again. 👎👎👎

Please do not eat from here. I live in walking distance but never bought from here after my experience. Instead i go to Beckton branch. Whenever i buy Zinger burger the chicken inside is disgustingly thick and with wierd taste.

Absolutely standard place to grab a munch any time of day. A bit more staff attention to table cleaning would be nice as not every customer have what it takes to bring your rubbish (packaging and/or food leftovers) to trash bin, it is "much easier just to walk away because you've already paid stuff for cleaning after you by purchasing a meal from place" :)

No service bad totally not recommended

Dreadful experience- inattentive staff, long wait. Incredible incompetence

Occasionally, there is an absence of certain merchandise and modern restroom facilities.

Service is very frustrating, most of the table unclean , I came here several times and all the time toilets are out of order, few days ago me and my wife came here to eat and wanted to use toilet but toilet is out of order then ask for the refund and one of the team members said she can’t refund then tell her call the manager and I got refunded , I can’t complain about food, food is delicious

Worst experience from staffs. If a kid cant use the toilet in any emergency situation, why they have toilets.

Worst, i don't know how these foodchain still doing business this kinda service and food quality

Tables left dirty. Customers can't be bothered to bin own trash!

Small but food decent. No good offers so expensive for what you get

The female personnel who served me were a bit rude, but I enjoyed the food and the atmosphere

KFC is good. Great taste. Tellers friendly. Good location. Clean environment

The worst, that old lady calledmanager is the worst lady have come across. Staff, service food just pathetic.

IM REVIEWING TO COMMENT THAT NOBODY PICKS UP THE PHONE. EVER

The food is good The restaurant is so small always conjested

Can't knock it. It's KFC and it tasted great.

Everytime I have orderd food to take away the chips have been rotten. I think they should close down or replace everyone in there. Disgusting

KFC barking manager (Saba) is very rude and bad. She even talks to her colleagues rudely and she is always shouting. The food, service and atmosphere is very horrible. They should change the manager and everything would be okay.

Really really bad service, they click complete on the order and make the people wait. The screen shows the order is ready but when I ask them it’s not ready. Then what’s the point of having that screen..? I ordered dine in, and they gave me take away. The waiting time was too long.

Yummy food and lovely atmosphere Excellent customer service Food was hot and fresh Toilets was clean and fresh Same all tables was clean and fresh Feeling like home

Most of the time, the KFC app doesn't work. Never give Tissue and ketchup. And toilet never available.

Staffs they don’t know how to treat the guest. I have faced several times with the same issue

Amazing staff service. Specially Hira always try to hurry up to make make customers satisfied. Appreciation for her.

Every time I go to KFC (BARKING STATION PARADE BEANCH )most of the time they don't have ketchup. This is unexpected from KFC. And it's a shame.

Staff are friendly!! Fresh food

Should the spice really be visible on the chicken,this was a complete turn off. The fries were overdone. This KFC tasted different, it was not nice. The manager is as humble as they come, great job Sir.

Really nice workers and the food is lovely!

Its pretty quick service and place itself is not too bad. The area ain't great which affect the atmosphere. Plenty of other chicken places around so think twice before you choose one.

Great value for money and I I highly recommend it for everyone

Quality is lovely, but the restaurant itself looks like an active warzone. Staff acts like customers have invisibility coats on, there IS no customer service at this place.

Too many beggers interrupting your eating experience. Otherwise OK for a quick takeaway.

Everything is good but there some stuff are rude

Recently refurbished. Quick service.

Better for me to order at the counter. I decided to order from the machine. When I did this my order was one of the last to get called even though my meal was already ready. I think it might be because I had 2 glasses to wear and didn't always wear them. These social interactive disorders affects my life and everywhere I go there's a tonoi.

Food was gd bah dey didnt have wrap of the day n dats wat i really wanted

They can do with diversity in the service. Otherwise, it's convinient enough to get to. Nice food.

It's a good place and the the location isn't hidden.

Ordered eat in, food was presented in a bag with no napkins, or utensils. Fries were soggy and too salty - huge disappointment. KFC fries used to be always nice. Definitely not coming back.

Poor customer service. Awful atmosphere. Cleanliness is definitely an issue here.

It's nice location good behaviour staff with food quality also well..

Good experience enjoying atmosphere

Sometimes the delivery order is incomplete and not fresh

Had been there multiple times. As a customer what I felt is everyone is frustrated and doesn’t even want to work there. The tables are not clean, the service is rude. Need to work a lot.

To be honest there are no service at all . I order dine in but they give me in a take way box. Table was not clean. Waiting time to long for food. Stuff are not the much capable( my own opinion) to maintain everything.

Shame service and missing food been given. Staff on the till talking each others. Food been pack up and down in the bag. Some time service was not up to stander, May be because of bussy or everyone be in rushed. One of my best Zinger Burger or Zinger burger box meal. Really yummy and specially they keep the taste since day one. Their wings really yummy and specially the way its rosted really Finger licking. Never Recomanded barking branch.

Very good space for siting. staff very nice.

Staff are rude and unhelpful. The place mostly runs out of sauces and other condiments.

Нам нравится,мы часто бывает там.

Hi I like KFC barking that's why I rated it 5 stars for love maryanna Mahoney

Their service is fast, but the crew are not friendly enough.

Very good food very good experience Manager sabah help me to understand the menu

Tables were not clean and chips were soggy. Asked for ketchup and was told initially no but then I insisted then got it for the kids. Overall not the best of experiences.

It’s a KFC… The food is good, usually hot, but by god is it slow. The staff are apathetic at best and standoffish at worst. The customers are rude. They leave tables in a state. Customers often bring in screaming children even as the place is about to close. I’ve taken numerous photos of my receipts to log how long it’s taken to get my food, because it takes so long. I’m no longer surprised if an order for six hot wings takes half an hour. Staff barely acknowledge you when taking an order from the til. Maybe it’s having to deal with exceptionally rude customers, but it is not a fun place to order food and eat.

Very poor. Ordering took a long while mainly because lady at till suddenly disappeared without warning while I was trying to pay. Absolute chaos at collection point. Lots of bags lined up. No one had any idea which order was which. Finally ended up after long and agitated wait with a cold buger. Avoid unless desperate.

The shift of asian girls working there look dirty and disgusting with personalities to match their disgusting dirty looks. I paid for my order in one of those self serving machines and then was told at the counter that they didn't have a products available but instead I would be given a few pieces of chicken instead. Until the some random women unprofessonslly ranted off in her language and started discussing with the employee that had told be about giving the chicken pieces instead, was told how she had offered a more expensive product and that she would decline to sell me the chicken pieces and instead give me a refund. Until I made it clear that I understood her language Safa the so called “manager” of this Mickey mouse joint is an illeterate member of societies worst rejects. KFC should be embarrassed employing such useless people to sell and represent their products. I'm sure you These clowns are declining sales to customers and taking the food for personal consumption. I would absolutely not recommend buying anything from this place considering the type of clowns this place harbours. KFC needs to re-assess it's the workforce in this particular branch as I am a witness to hearing the ring leader Safa discussing saving food for themselves and declining sales to the customer by saying that they have run out of a particular product. They are thieving from your company and you should be made aware of this.

The food was cold. Staff was rude and unhelpful. Really disappointed in the service provided at this branch. The manager was rude unhappy. This kind of person shouldn’t ever reach manager’s position in general..

I visited kfc Barking yesterday, I'm one of the regular there. But what I've seen yesterday I don't think so I'll go back there anymore. I saw the manager of kfc treating the delivery rider like a slave the way she was talking to them it was quite inhuman She was so rude and abusive I never seen anything like this in my life

A horrific scenario in kfce barking today, I never experienced such a thing iny life.I took my family to eat dinner tonight at KFC barking I was very displeased and disheartened to see that the manager of the store named Sabah was literally shouting at the delivery drivers and the behaviour was quite inhuman I was quite upset my kids had to see such a horrible behaviour I hope authority will take appropriate actions against this kinda incidents

Bun was stale and chicken was real bad would never enter this kfc again. Also the staff were very rude indeed. Make changes or move on

I have never seen a restaurant that is so filthy, with food strewn all over the tables and floor. As for the staff, they are rude and are happy to provide zero customer service. The food is inedible.

POORLY RUN SERVICE. INSIDE THE RESTAURANT AND ESPECIALLY WITH JUST EAT DELIVERIES. Surprisingly enough they took my money for delivery. And the driver added that he delivered food. And simply DID NOT ARRIVE! How could they. I have had to go all around the houses..... my order number is under investigation for 48 hours. I tried to call Justeat and spoke to an unknowledgeable... woman in the ...PHILIPPINES! Stick to uber eats.... their GPS and communication are much more efficient entry. Food actually arrives. My 3rd time this happening with Justeat. So new adverts dont mean s***!!!

What can I say went into restaurant ordered food chips were disgusting could see behind counter that they had them in bags ready and they had obviously been there a while in their bags ready to serve they were brown in colour and soft in texture took them back to complain was given exactly the same product from the same batch as before was looked at by the staff as I was the problem not them the attitude of the manager was he could not care at all tried to tell me that they were new product sorry don’t buy that it was either as I said previously left to long to go soft and then sell them on or dirty oil absolutely disgusting dirty restaurant as well flour tables filthy went to use toilets were told they were out of order yet saw manager go into use them had no refund either was just told that’s it take it or leave it so I left it won’t be going back and will be getting in touch with kfc direct to voice my experience there

We stopped off to treat ourselves to ice creams and milkshakes...we almost left due to the state of the place but we were there... we ordered on the self service screens, and awaited our order. The mint shakes had run out , and one other flavour , so we were offered two extra ice creams, but chose the refund for the shakes... then waited , they made the ice creams but forgot about us... I asked and a rude staff member shoved them over , and I had to ask him twice for spoons, and he rudely pointed and said over there. I hate giving a poor review but this is more than fair in this case, KFC up your game, the shops filthy, the staff are rude and even though they had more staff than customers, couldn't keep up , more training is clearly needed.

The food is what it is. They don't always have all that's on the menu. The restaurant isn't always tidy.

Le restaurant était sale : le sol jonché de déchets, les poubelles débordaient et les tables étaient sales ! Nous sommes déjà allé dans un KFC mais celui-ci ne sert vraiment pas l'image de la marque. Le personnel était sympa mais la cuisine très moyenne. Les frites étaient presque froides et les nuggets de poulets à moitié cuits. Certaines sauces n'étaient plus disponibles ! Restaurant à éviter !!!

Absolutely filthy. The tables and floors were caked in old food filth and the staff obviously havent cleaned the place in hours probably days. If it hasnt got an onfestation of roaches and rats itll be in spite of them not becaise of them. It is the filthiest place i have ever seen.

Ignorant staff. Slow service. Luke warm food. Dirty tables. Dirty floor. Absolutely the worst of the worst.

They put insane amount of Mayonnaise in their burgers. Till service is good but would appreciate KFC to start self service like Mcdonalds

I have no words to explain how slow the staff are here, we waited over 10 mins for two burritos... the restaurant is filthy , clean the gravy spots off the wall! Cmon KFC get some respect in yourselves and your patrons....

Was given the wrong order a couple of items missing they changed it without any hassle but they were not to fussed

Visited KFC Barking at lunchtime today and fully regretted it. The atmosphere is horrible, staff acted like people were there to harass them. Food quality was horrible. I had better experience from a certain third world country KFC than this one. No tissues or condiments at the designated place and if you asked staff the answer was a blunt “we don’t have it”. Not gonna return in a hurry.

A truly grubby, seedy hole. The good is rubbish and the staff and management are rude. Avoid this place. I'd rather be hungry than go back.

Kids love the food. But be careful with the Barking store as food orders can be wrong so double check. You have to ask for extra sauces and often they are running out which is a pain.

Have used a lot of kfc but this one was disgusting we normally have the rice box when we recieved it the presentation was horrible the chicken was distasteful the breadcrumbs was horrid and chicken tasted uncooked also the tables were all full of waste food which hadn't been cleared up and the floor was a disgrace and also the chips were so dry just a terrible place to eat avoid!!!!!

The staff are friendly and the taste is like every other KFC branch. The only problem is when the ques get big as then the service gets really slow.