KFC in Barking and Dagenham

Good security attention. A little neglected place and because of its people

Yesterday I went there with my daughter, staff was so rude with poor service. Tables were also very dirty.

This KFC is unbelievably slow. I had to wait 20 minutes just for one wrap! KFC is supposed to be a fast-food restaurant, but the service here is anything but fast. This isn’t the first time it’s happened either—it’s always the same. The staff needs to be quicker because this kind of delay is not normal for KFC. Very disappointing.

Food was okay but 7up was like water no taste of drink. Toilet out of order as customer wanted to toi but it’s out of order they should take a action asap

so shit got my food after 30 minutes when all i ordered was 2 wraps

Two burnt wraps uncovered when taken home smh Barking! Staff are slow and terrible, at least have the decency to get one right. Get a new manger all he does is sit in kfc and watch football matches,do your job. I could do a better job. I will be taking legal action if this matter is not resolved to my standard.

Every time we have ordered here via Uber Eats we are brought with wrong orders and pieces missing. Someone on the receiving end of orders needs glasses or English lessons, guaranteed each time we order its wrong, we managed to shift about & share among each other as we are all hungry and to re-order it would take forever & we shouldn't have to. Something is seriously up with whoever takes online orders, they are not even checked

It used to be okay, but recently the food quality has taken a turn for the worse. I consistently spend over £30 on large family sized buckets, and more than twice now, there hasn’t been a single leg piece in a bucket with more than 10 pieces. The size of the chicken pieces is almost equivalent to that of a wing. Initially, I thought it was just a one-off poor batch, but after visiting three more times, I found the chicken pieces are still incredibly small, no bigger than a wing from another standard chicken shop AND no leg pieces. I won’t be buying from this store again.

I have purchased from here on several occasions, however, the last 2 times, including today, the chicken smelled like urine, which could indicate that it is rotten. Please, for the safety of your customers, ensure that your food is safe for consumption. Personally will not buy here or any other location again, because I experienced this at the Barkingside location as well just last week.

The food is lovely and not greasy at all.people don't clean after themselves so the tables are all dirty.so far the best meal I had

Poor service. Was given one half of my order. Too far to go back. Absolute rubbish service

Very dirty and unkempt, and the chicken was half cooked The drink was flat, and old. One of the worst meals I had, is truly awful even for KFC standards.

To whoever this may concern, Chicken was undercooked I informed the employee, they had dealt with the situation in a very rude manner, saying ‘what should I do about it’ to me. This had further ruined my experience. I strongly believe some employees here are not trained to standards. Customer service poor, health and safety of the store questionable, very dirty. As an individual who also works in the food industry, it is easy to identify that staff are not being trained properly and this may be providing me and maybe others a bad image of KFC Barking.

I honestly don’t know where to start. I’ve always enjoyed KFC, but my recent experience was a total disaster. The chicken I got was dry and tasteless. It looked like it had been sitting out for hours before being served. Not only was the chicken tough and rubbery, but it was also cold and completely unappetizing. Even the chips were old. I’ve had better fast food chicken from places that aren’t even in the same league as KFC. I expected much higher quality from a brand I’ve trusted for years. This experience was a complete letdown. I won’t be coming back unless something changes. Terrible service, terrible food. I wouldn’t recommend it for anybody.

Barking Station Parade, IG11, usually provides a good, fast friendly service for collection. On this occasion we made a late Sunday night order for delivery. It was too cold to go out. On arrival via a pedal bike, our food items were lukewarm or cold, which I mentioned to the polite Uber Eats rider at the time of receiving them. Also, there were no napkins nor sauces. Very shoddy service. Who orders or wants or eats cold food from KFC? Nobody. Unfortunately, the Uber Eats Customer Service were extremely patronising as if we were stupid & kept repeating the same information, which didn't address our poor quality food issues. Both women kept referring to an Uber Eats policy but couldn't tell us what the policy was or where to find the written policy & hung up on me, twice. Luckily, we recorded the phone call. Apparently, Uber Eats' policy states that 'provided your order arrives within a reasonable time - 30mins, they have fully met their obligation to customers & refuse to put right any issues'. So no replacement order nor refund will be offered. It is irrelevant that the food is cold, the customer must warm it up. They simply do not care about customers, as long as they have been paid it seems. Shoddy service & poor quality food from Barking & Uber Eats & Uber Eats Customer Service combined. We'll never use Uber Eats again & will not recommend anyone to use them.

They don’t take any order at the counter, What stupid thing is this… even their food by means waste of money… I worked kfc long time so I know how should be the food quality

It's a good place and great location.

Very slow all people working 10/12/2024 4:39pm all people only sanding but not working very very slow I am customer one Oder I waiting 30 minutes how is it

Really bad experience in this KFC. Staff is not bothered about customer service at all. They gave us old chicken and broken piece of chicken . We told the lady specifically to give us good piece of chicken but she didn’t. Staff need to more careful what they are serving. waste of money not recommended at all.

We recently visited the KFC in Barking and had a generally positive experience. The food was delicious, as expected from KFC, and the environment was clean and well-maintained. We decided to try the Christmas meal deal, which was a great choice. The chicken was cooked perfectly, crispy on the outside and tender on the inside. The sides, including the festive items, complemented the meal nicely. The seating area was spacious and comfortable, offering a pleasant atmosphere for a meal with friends or family. However, our experience was slightly marred by the staff's uncooperative attitude. When we asked for ketchup and mayo, we were informed that they had run out, which seemed unusual. The staff member's response felt a bit dismissive, and it left us disappointed. We understand that sometimes supplies run low, but the lack of alternative options or any apology for the inconvenience was frustrating. Despite this minor setback, the overall quality of the food and the clean, inviting environment made up for the less-than-ideal service. I would still recommend KFC Barking for a quick and tasty meal, but hope that the staff can be a bit more accommodating in the future. 4 stars.

Food is much better than the one served in KFC Ilford. Has more sitting options and their amenities actually work if you need to wash your hands or for other purposes. Being next to the station it’s the best option to grab a quick meal.

Im really upset I got embarrassed at kfc barking station by a staff member, she accused me of stealing receipts to claim food at the counter. I ordered food at the kiosk and I had my receipts in my pocket so I just stood waiting on my food and I saw a lot of receipts flying about I picked them up and put them in the bin to clear the place and keep it neat and when my order number was called I said it mine and the staff accused me of stealing some receipts to claim the food which I was really embarrassed about. She claimed to call the manager on me and she didn’t, I also called the store line as soon as I stepped and they responded saying the manager wasn’t around which was a lie cause I saw the manager at the back. I ordered food over £25 and my order number was 5288 this is my second time there and today was the worse cause I was embarrassed and I am really upset. I would like a respond and action taken. The staff was a short Asian woman unfortunately I didn’t get a name cause she had no name badge on. And. Check the cctv as this is very bad and rude thank you

I just hate the way, kfc barking cancel the orders without accepting it. What can I expect from Such ridiculous staff and there is always a manger good for nothing.

Service is bad I ordered food here but they put it in a bag. I then asked to put it in patnos, but he ignored me and gave me a small cardon (I said again - it’s okay to put it in patnos. There were fries scattered in the bag😡.

I bought box meals and forgot to buy the gravy. I asked the staff member if I can pay the till. He said no order on Kiosk. I was really surprised and disappointed that he didn't want to serve me on till even though on Kiosk you have a option to oay by card or cash. Then you have to come to till to pay if you chose option for cash. He didn't have a name badge which is a norm at this branch.

I ordered burger and combo items and they delivered partially without checking

I rarely visit a KFC & this particular KFC reminds me why that is! The Fillet burger was a toddler portion, the chips were soggy & wet, the tables needed cleaning, the seats were full of crumbs and the service was downright menacing! This is probably the worst fast food restaurant ive ever visited & the most hostile customer service I have ever witnessed! I'd never return here again and would highly recommend anyone reading this to walk on past as fast as your feet can carry you!

I rarely visit a KFC & this particular KFC reminds me why that is! The Fillet burger was a toddler portion, the chips were soggy & wet, the tables needed cleaning, the seats were full of crumbs and the service was downright menacing! This is probably the worst fast food restaurant ive ever visited & the most hostile customer service I have ever witnessed! I'd never return here again and would highly recommend anyone reading this to walk on past as fast as your feet can carry you!

Food quilty is going down,coz they don't do oil filter properly that's y black dots come up on chicken and shelf is around expired........sad need employees need to get proper training....

Wouldn’t usually write reviews unless it’s worth doing so. This is the second time an item was missed on my order, now on two occasions for take-out. Please double check that you have all your items before you walk out of the shop.

Bad people ! Trying to scam you and giving you the food that you ordered on as eat in, in a takeaway bag thinking that il take the bag and go ! Bad place with bad people! Skimming on the chips as well ! Worst kfc experience ever until now

Tables really dirty and messy, toilets allways out of order.

As KFC in barking has taken away the cashier and only using self service machine to order and pay on self serve kiosk. I won't be returning to KFC.

A KFC location, there are only they totem to order food so it can get congested at peak times

Man the fired chicken I had from here was the best i ever had from KFC, I'm not joking, it was juicy, tender and delicious, very impressed.. atmosphere maybe a little messy, grotty and busy for me but on well, affordable, quick and good food is all I wanted.

Completely cold wrap + chips all u wanted to eat... have mercy. To shut down. Ps. Stop replying to the reviews "we are sorry, gonna improve" :D

Worst KFC I had in my life. Waste of time n money, there’s lot of salt in that wings n chicken pieces. The texture of real KFC isn’t like that N found some wild leaves in the salad also. They’re selling something in named of KFC🤮!!!! Totally disappointed after having dinner there😣.

Absolutely amazing, everything was clean and well

The service was atrocious! I ordered from here today & they forgot my coleslaw that I paid for. When I order the least i expect is all my items to be in the order, which is never the case with this KFC. Truly disappointed, again.

They be serving burnt and smelly food and no1 is there to hold them accountable. Its like paying to buy food which going straight to bin or if u eating it to getting sick 100%. Burger was extremely hard to chew and had smell to it n also had a burnt taste which stopped me from eating after the 1st bite. Never ordering anything from this place ever again in my life.

Slow forgetful service, not worth your money

Good experience nice customer service

All I can say is... thank goodness this isn’t my local branch, and my visits have been few and far between. What a horrendous place! The service is painfully slow, the staff can be unpleasant, and they never have my beloved Krushems! I know that’s common for KFC's, but still. No, thank you! I feel bad for those who have actually dined in, as I can only imagine how much more excruciating that experience must be. As social media would put it, "just throw the whole branch away."

Always missing one thing without fail

This is my fourth and last time with KFC 😡 every time its worst experience🤮 they didn’t change oil , they even don’t know how to do delivery service. There is only black brown chicken pieces , wings covered with coating. And there is no napkins and no any kind of sauces😡

Dirty tables, we asked three , four times to wipe the tables for us, no response. Maybe the Manager guy is not working there when we are asking for table swipe he was watching Euro on his phone seating on the corner. Two guys behind the bar only serving customers. As a regular customer it’s disappointing although i always prefer take away but with family dine in experience is very bad! 1/10.

Hello! the bag in which the food and potatoes were smelled bad... I think it would be good to work more carefully in the kitchen and cleaner....

Very dirty, staff doesn’t clean the tables Pathetic service

Food was stone cold and really really hard! Zero quality comparing Beckton branch where everything is hot and fresh. What a waste of money!

Every time I come here I go out and take disappointment!!. Kfc is always dirty, not even a single table I found clean to sit. Food is always cold I don't know why!!. Staff is very slow. Even if we say dine in they still serve in bags!! Very poor management. I am never coming again. 👎👎👎

Please do not eat from here. I live in walking distance but never bought from here after my experience. Instead i go to Beckton branch. Whenever i buy Zinger burger the chicken inside is disgustingly thick and with wierd taste.

Absolutely standard place to grab a munch any time of day. A bit more staff attention to table cleaning would be nice as not every customer have what it takes to bring your rubbish (packaging and/or food leftovers) to trash bin, it is "much easier just to walk away because you've already paid stuff for cleaning after you by purchasing a meal from place" :)

No service bad totally not recommended

Dreadful experience- inattentive staff, long wait. Incredible incompetence

Occasionally, there is an absence of certain merchandise and modern restroom facilities.

Service is very frustrating, most of the table unclean , I came here several times and all the time toilets are out of order, few days ago me and my wife came here to eat and wanted to use toilet but toilet is out of order then ask for the refund and one of the team members said she can’t refund then tell her call the manager and I got refunded , I can’t complain about food, food is delicious

Worst experience from staffs. If a kid cant use the toilet in any emergency situation, why they have toilets.

Worst, i don't know how these foodchain still doing business this kinda service and food quality

Tables left dirty. Customers can't be bothered to bin own trash!

Small but food decent. No good offers so expensive for what you get

The female personnel who served me were a bit rude, but I enjoyed the food and the atmosphere

KFC is good. Great taste. Tellers friendly. Good location. Clean environment

The worst, that old lady calledmanager is the worst lady have come across. Staff, service food just pathetic.

IM REVIEWING TO COMMENT THAT NOBODY PICKS UP THE PHONE. EVER

Can't knock it. It's KFC and it tasted great.

The food is good The restaurant is so small always conjested

Everytime I have orderd food to take away the chips have been rotten. I think they should close down or replace everyone in there. Disgusting

KFC barking manager (Saba) is very rude and bad. She even talks to her colleagues rudely and she is always shouting. The food, service and atmosphere is very horrible. They should change the manager and everything would be okay.

Really really bad service, they click complete on the order and make the people wait. The screen shows the order is ready but when I ask them it’s not ready. Then what’s the point of having that screen..? I ordered dine in, and they gave me take away. The waiting time was too long.

Yummy food and lovely atmosphere Excellent customer service Food was hot and fresh Toilets was clean and fresh Same all tables was clean and fresh Feeling like home

Most of the time, the KFC app doesn't work. Never give Tissue and ketchup. And toilet never available.

Staffs they don’t know how to treat the guest. I have faced several times with the same issue

Amazing staff service. Specially Hira always try to hurry up to make make customers satisfied. Appreciation for her.

Every time I go to KFC (BARKING STATION PARADE BEANCH )most of the time they don't have ketchup. This is unexpected from KFC. And it's a shame.

Staff are friendly!! Fresh food

Should the spice really be visible on the chicken,this was a complete turn off. The fries were overdone. This KFC tasted different, it was not nice. The manager is as humble as they come, great job Sir.

Really nice workers and the food is lovely!

Its pretty quick service and place itself is not too bad. The area ain't great which affect the atmosphere. Plenty of other chicken places around so think twice before you choose one.

Great value for money and I I highly recommend it for everyone

Quality is lovely, but the restaurant itself looks like an active warzone. Staff acts like customers have invisibility coats on, there IS no customer service at this place.

Too many beggers interrupting your eating experience. Otherwise OK for a quick takeaway.

Everything is good but there some stuff are rude

Recently refurbished. Quick service.

Better for me to order at the counter. I decided to order from the machine. When I did this my order was one of the last to get called even though my meal was already ready. I think it might be because I had 2 glasses to wear and didn't always wear them. These social interactive disorders affects my life and everywhere I go there's a tonoi.

Food was gd bah dey didnt have wrap of the day n dats wat i really wanted

They can do with diversity in the service. Otherwise, it's convinient enough to get to. Nice food.

Ordered eat in, food was presented in a bag with no napkins, or utensils. Fries were soggy and too salty - huge disappointment. KFC fries used to be always nice. Definitely not coming back.

Poor customer service. Awful atmosphere. Cleanliness is definitely an issue here.

It's nice location good behaviour staff with food quality also well..

Good experience enjoying atmosphere

Sometimes the delivery order is incomplete and not fresh

Had been there multiple times. As a customer what I felt is everyone is frustrated and doesn’t even want to work there. The tables are not clean, the service is rude. Need to work a lot.

To be honest there are no service at all . I order dine in but they give me in a take way box. Table was not clean. Waiting time to long for food. Stuff are not the much capable( my own opinion) to maintain everything.

Shame service and missing food been given. Staff on the till talking each others. Food been pack up and down in the bag. Some time service was not up to stander, May be because of bussy or everyone be in rushed. One of my best Zinger Burger or Zinger burger box meal. Really yummy and specially they keep the taste since day one. Their wings really yummy and specially the way its rosted really Finger licking. Never Recomanded barking branch.

Very good space for siting. staff very nice.

Staff are rude and unhelpful. The place mostly runs out of sauces and other condiments.

Нам нравится,мы часто бывает там.

Hi I like KFC barking that's why I rated it 5 stars for love maryanna Mahoney

Their service is fast, but the crew are not friendly enough.

Very good food very good experience Manager sabah help me to understand the menu