Kfc in Teignbridge

Ordered for delivery online. Quoted 35to50 minutes. After 75 minutes received a call from the driver saying he had broken down.. He asked me what I could to about it. Tried to call the shop countless times but no reply. Called the driver back to be told no one at the shop would answer his calls either. Can’t see anywhere on the website to claim a refund. Still waiting for delivery after two hours. I

i am disgusted about this food was disgusting the chip were vile and the chicken was dry it tasted like it had been their way too long i have complained before got a voucher to have another meal to fine this meal as bad as the first meal i had . Not only that the prices are disgusting for a zinger box meal used to be £8.98 is now £12.98 and a fillet burger box meal use to £6.98 is now £9.99 it is a takeaway. its like it trying be like exeter service station where they charge over the top prices i wont be going again ever if they charge this much and they cant sort their food out

Haven’t been to KFC for ages, paid £16 for the worst takeaway from there we have ever had. The coating was rock hard and overcooked, very spicy too, we threw most of it away.

I ordered kfc and it never arrived and I called about 8 times no answer and I checked and it said it has been delivered. You can’t even call the driver or anything.

What a disgusting, awful place, the floors are so dirty and greasy you feel like you are iceskating when you enter, then you find that the deals they have advertised I’m not even available! What a total waste of time! Avoid this place at all costs, it is blooming awful.

KFC can be hit and miss but living close to this place we order by the app and collect in person. Normally back home via walking in 10 minutes. Food has always been hot and tasty. Ordering other ways seems to take an age. In 2 years never had a bad experience.

Just been here with the missus.. I had the bargain bucket for one.. Was really nice.. Tasted good and far better than the food you get given at the paignton kfc..

Stone cold chips and two items missing. The gravy was like dish water. How difficult is it to get 5 items correct. They weren’t even busy.

Hadn't been to this takeaway for some months due to a previously poor experience with stale buns and cold food. But having decided to stop and try it again was pleasantly surprised to find it staffed by a young man who was pleasant and offered a drink whilst we waited for the food to be freshly cooked. This time the quality was very much better being fresh, hot and tasty, and so will happily call in again when passing in future.

Diabolical - Failed to fulfil our order - Ordered via Just Eat and kept pushing back the delivery time then messaged to say they didn’t have enough food to fulfil the order. Really disappointing.

2 meals ordered along with a few other bits, only 1 portion of fries in the bag. The amount of reviews I've read on here and elsewhere, this seems to be a persistent issue. Check your orders before giving them to your customers.

Poor is the only word to describe this. Haven't had KFC for so long. Won't bother again. How hard is it to read an order? No chips, no sweetcorn and no gravy. Dreadful. What did arrive was cold.

Have stopped selling regular Pepsi ?? Asked why they said kfc Sorry Kentucky FRIED chicken said we are looking after your heath while handing me over a bucket of 20 deep FRIED chicken pieces and a bag of deep FRIED chips. I hate these woke company's and I heard there struggling and it's no surprise.

Walk in as I found the app unwieldy. Three meals ordered and waited about 15 minutes. It was a busy Friday at 1900h so there’s the delivery couriers to contend with. Not sure who has priority but the screen showed the progress of the order. Friendly chap taking orders when it was busy and was helpful to customers not sure of their options. All came out hot and tasty. Can’t fault this one. Second time used it with no issues.

The worst KFC anywhere, I hope when the new one opens at Penn Inn the franchise isnt given to these clowns.

Waited 3 hours for a Deliveroo, had to cancel. According to Deliveroo it’s up to KFC to supply drivers. They bite off more then they can chew.

As always You pay for...let's say ..ABC You receive AB always the same, this has to be part of the franchise..waste of space..avoid

Can't fault the Uber service and driver for delivery. The portions for what you pay for though were horrendous. Was the chicken from a chicken or a very small budgie? And drop the service charge. Sort it out.

I gave them a one because I couldn't give them a minus. Placed an order on Friday night for delivery on Saturday between 5.5 and 5.30. At 7.15 was ringing Deliveroo to see where my order was. Lovey lady I was speaking to rang the rider who said he had been waiting there for over half an hour and order wasn't ready. This was after the rider had already been there earlier for my order which wasn't ready!! How can they possibly not have an order ready when it was ordered the night before?!? Cancelled my order and went else where, worst service ever.

I am angry. If I order and pay for chicken wings I expect to get my dam chicken wings. This is ridiculous , GIVE ME WHAT I PAY FOR. who misses my dam chicken wings ? AND U MISSED MY DAM PEPSI. Who made this order. U already give me two chips per meal so don’t miss something . However Chris was great

Do not order through just eat for KFC!!! ordered food, driver found, driver left the building then promptly disappeared off the face of the world apparently!!!! After phoning kfc newton abbot for what seemed like an age.... they said .... oh we have a back log so the driver must of cancelled it??!! 1.How can he cancel an order hes got in his car 2. There was no notification of this 3. I have to get a refund from just eats... wonder how long that will take 🤔 After a long hard day at work... still straving and having to cook now... VERY PISSED OFF!!!!!

I called in to this KFC for a quick lunch before going racing. A nice clean environment with enthusiastic staff. The chips were crispy and hot ( quite rare nowadays!) Would recommend.

Visited yesterday lunchtime, half the menu not available, the chips undercooked and made by someones home made machine, chicken fillets dry and tasteless, several bones in my fillets, Have not visited KFC for some time but if this their standard now it will be a...

I have eaten from KFC every week since I was knee high to a grasshopper. Always a three piece meal with normal Pepsi and gravy on the side. Now all the KFC restaurants I use have stopped selling normal Pepsi. I hate the artificial sweetener...

15 minute wait to get in due to covid but everywhere is the same, when I got the order no breast only drumstick and thigh but it was hot and tasty the bucket for one, no complaints from my son or me. Definitely a return...

Food is terrible waited 45 minuets in line to place my oder, to be told there out of chicken on the bone! Wouldn't swap to boneless! No gravy krushem machine always broken!! What else can I say management need to be changed!

Due to having to travel between Buckfastleigh where I help out with the Sunday Mass and Newton Abbot, over the past three years I have used this takeaway every Sunday when it has been open (it having been closed due to KFC changing their Suppliers...

Just got back to torquay after visiting KFC newton Abbott waited half hour for a three peice meal they had no gravy AGAIN!!! And when I got home the stupid blonde women had given me three peice fillet. No wonder she works on a till...

We went down there at 5.20pm to be queuing down by double luck Chinese takeaway. It took 30 mins to just get in to the shop to have an even longer wait to be told the staff prioritise online orders first. There was people who...

Every time I place an order here they ALWAYS forget to put something in the bag. Shocking crap useless

I placed an order at the newton abbot branch for £53 via the app, we went down there to be told by a stroppy female that they didn't have the order and that there is nothing they can do, that's it. nothing else, no help...

I realize that KFC can't guarantee chicken breast in every bucket but we go in there normally about once a month and we never get any. Yeah plenty of thighs and drumsticks but never breast. I should have stopped going there a year ago. I...

Pop in today at lunchtime ,waited 10 minutes to order and after some discussion with other staff was told there was a 30 minute wait for chicken!!get a manager in there in stead of staffing it with kids.

Very busy but staff were coping very well. Service was ok although staff could be a little more interested in what they were doing although I accept it probably is boring

Called in last night as a treat for grandkids, boy what a mistake. I will never use this branch again. 11 people in front of me 7 of which received incorrect orders. Then came my turn, number 2163, on arriving home I find that one...

Having been in a queue for 15 minutes still behind 5 customers the next person to be served was told there was no more chicken. Why after taking the order for the last we couldn't have been told I'm at a loss! Whilst queueing I...

I ordered wraps with no lettuce since my partner is allergic to it, it’s been deliver and all 5 wraps have lettuce, when I called politely to explain that there’s lettuce and ask to come and swap I was spoken to like dirt and the level of customer service was disgusting. I’m surprised they’re allowed to work there.

Bad customer service and order wrong twice and gave my parnter attitude and almost sent me to hospital as he requested no tomatoes in my wrap which i camt have as im allric to will never go in to kfc in newton abbot again

Not gonna sugar coat it, disgraceful! Waited over 15 minutes for cold , tasteless, cardboard like garbage !! Ordered a trilogy box meal, missing the chicken fillet strip that was suppose to come with it. The popcorn chicken you put in, I wouldn’t even give it to someone’s dog. Tasteless, chewy, almost a moist like feeling when trying to get through it. I think someone’s had it on hold for too long and not discarded it?? From previous experience in fast food, this was extremely woeful and appalling. After the cashier was clearly struggling on till all by herself for a good 10 minutes and announcing to the customers that she had no idea what was going on, some guy with black hair shuffled out from behind the scenes, wiping his nose with the back of his hand along with touching other parts of his face throughout my stay, not once did I see him wash his hands before touching food. I mean some other worker was out the back cleaning out what looked like one of your chest freezers, customers can clearly see where your priorities lay. Target speed of service for the restaurant I previously worked in was 2 minutes 30 seconds, does KFC Newton Abbot not have a care in the world for delivering high quality fast food to their paying customers anymore? Because after paying over £15 for mine and my GF’s meals I feel completely letdown. Your restaurant has built up quite the reputation around Newton Abbot for being slow, long waiting queues with cold bland food. Something needs to change.

Really lovely staff, they work under incredible stress to attempt to produce fast food, customers can be rude/abusive and loud. The staff deserve praise

I often visit here but it’s gone down hill visited today Dry chicken no twister meal wrap dry with the most horrid salad Kids box meals soggy chips Flat coke Need I go on not worth the amount we payed Sort it out ....

Husband wanted to try again...horrible disgusting food..chicken dry Gravy was like water and chips were warm and over cooked...this Kfc needs to get their act together...just because its the nite time doesn't mean that they serve disgusting food....HORRIBLE DISGUSTING CHICKEN AND GRAVY.....Will not be going back there ever...

Es curioso, pero me gustó mucho más el sabor de éste pollo, que el que suelo comer en otras ciudades de España.

Popped in after Sunday nite out ..chicken was all bone..it was only warm..chips were warm. Gravy was warm. Tasted horrible .they need to sort themselves out....won't be back....KFC ...not as good as it used to be. ..

Although this is a takeaway only store the service is second to none. We found the staff to be friendly but exceptionally efficient in their work. From placing our order to receiving it seemed like no time at all had passed and the end product was superb. As we were here on a Tuesday we opted for the 9 piece Bargain Bucket which was nicely filling along with a small tub each of Baked Beans and washed down with a Hot Chocolate. More is the pity that it isn't a sit down establishment as it would be even better. May be KFC should consider this for the future in Newton Abbot with it being an ever expanding town.

Greasy under cooked and very poor selection given to us. And not the first time nothing was cooked if that is the last time i willgo to my local kfc

Been using this KFC for 15 years never had a major problem, staff in general efficient and friendly. You get what you pay for

We made the mistake of returning here today after not learning our lesson 2 years ago when we had a bad experience here. Well,the very same dirt is still on the window. Clean the windows for gawds sake! This place is generally dark,minging and filthy.

Got the 14 piece bargain bucket, Chicken coating was soft and full of grease. They have changed the thickness of the chips once again undercooked soft full of grease. Really not happy with the food totally bad experience.

I used to visit KFC a lot but now it has reached a stage of what is the point. No matter what you order there is always something that they have run out of. Visited last night after a day out and did not fancy cooking to find they had run out of gravy. Was offered another option but was else is there to replace it. I could understand if it was late at night but not at 7pm. Avoid this place until they can start running the place properly. There are many more good takeaways in Queen St where you always get what you ask for.

Came down to visit a relative whose 80, we came down from Somerset very much looking forward to kfc , when we arrived at his house he said I asked for strips for 4 people , but the bag is small so I asked again and she said yes that’s correct , opened the bag and there were 4 strips in there and one chips , pathetic so we cut our visit short and went to lunch elsewhere , very disappointed elderly gentleman who had got there midday especially to treat us

Despite the poor reviews, this is a very busy KFC. Ye sits small but I found the service to be good and the Burrito Zinger to be really very good indeed. Sure, the fries were average but then Maccies fries have always been the best...!

Come on KFC, surely by now you realise this premises is NOT BIG ENOUGH for NEWTON ABBOT. The queues are horrific, there is no way this can fall into the category of "fast food". Astonishing that you walk in and immediately your order is taken, along with your money! meaning that over 30 minutes when you are still waiting you wont think "sod it" and go to the chinese next door!

Once again (after about a year since our last meal) the meal we ordered was wrong! Twister, fries and sweetcorn managed to turn into a kids meal consisting of a tiny twister, fries and popcorn chicken! They obviously don't care about bad reviews as it seems to be a common complaint and they never do anything about it.

This KFC is run by there supply, not themselves.

If you go here you should ALWAYS CHECK your order before leaving. They always palm me off with small wings for some reason, About 3 out of the last 5 times they have been out of chicken??????

visited this restaurant twice in two weeks while away in our caravan, Bargain Bucket, Hot Wings, & Gravy, on both occasions the food was hot and the order complete as ordered.

Decided to have a fillet box meal which I chose to have a hot chocolate with it... I left, got half way home, sat at traffic lights and sipped my drink to find I had a strong black coffee?...every time I order from kfc I either get a wrong item or they miss an item altogether...extremely frustrating!....please read your reviews as it would appear others have complained of similar issues!!

Appalling service at this KFC and staff are rude. I was kept waiting whilst other people were served first. Then to add insult to injury they tried to give me the wrong order. Complete and utter chaos. They also didn't have any napkins out when I visited and they never have the lemon wipe sachets. The service just down the road at Torquay KFC is second to none, and their staff are friendly and helpful too. What is going on at Newton Abbot branch lol?!

Only had a quick boxed meal deal for lunch on bank holiday mon It's cheap & good value always just a shame they have no seating

Terrible. At least 3 people came back as they'd been given the wrong items/items were missing. We had to join a long queue of people waiting for their orders. One lady infront of us was really annoyed and told a member of staff how bad it was. There was no tomato sauce available at all, no serviettes available at all and when we asked, we were told there was none! Tempers were frayed in there tonight and to be honest, I did wonder why we returned after a previous disappointing visit a few months ago. Also, no dip in the banquet meal. Chips were cold.Sort yourselves out!

Nipped in to pick up a zinger tower meal for son. He always is happy with the resulting food! Service was ok, little slow.

Seemingly they don't do normal Pepsi anymore and when you send them a email you get fobbed off ! They are part of a trail selling 'Healthier' drinks without sugar ! If I wanted healthy food would I be eating KFC ? I asked for...

Cada vez que pida desde aquí hay partes de la comida que faltaba. Es un caos en este lugar, nadie parece saber lo que está haciendo. Todo el mundo hace errores y un no tan mal, pero esto ocurre cada vez y no pensamos volver.

Este se puede resumir en tres palabras sencillas "NO VAYAS"

We rarely have takeaways, and (regrettably) chose KFC. Purchased 3 meals. Firstly, there was no sweetcorn available (one of their main sides). What arrived contained regular chips when ordered and paid for large meals, which were cold and shriveled; cold, undersized boneless chicken fillets in over-fried, rock hard coating; and chicken legs when ordered thighs that had very little meat. For £20, was a complete rip off.

Pollo cocinado adecuadamente y no dijeron que no tops pan! ! Cliente antes me estaban quejándose en haber dado a sus hijos sin cocer pollo y regresar un gran orden. . Haber dejado, pero pensé que había tenido mala suerte! ! La mía era mismo menos el follón y fría, las patatas fritas mejores disquete. Absolutamente comería esas cosas de nuevo.

Popped in for a cheap and quick lunch. It was not busy, but the staff were preoccupied with chatting and shouting about their weekend "benders" with each other than any customers. I work in retail and colleagues do talk and have a giggle, but not when people are waiting. You should also never look at your customer as an inconvenience. They are the reason you have a job? Meal was poor and cold. Going back wasn't an option as we felt quite intimidated and I truly believe we would have been verbally abused by the staff. Never again. Pull your socks up KFC. Change the management in this place. Overhaul needed asap.

I rarely eat KFC however I'll have one once every few months and this time I had the unfortunate ordeal of visiting this KFC . Incredibly understaffed for a Friday evening I was made to wait 13 minutes in total after check the screen behind the counter after payment not to mention waiting in the que beforehand . It was freezing in the tiny KFC as the door didn't close properly and once I received the food the fries were stale and cold and the burrito was barely warm. terrible experience and really put me off visiting KFC again.

Parking is on main road which can be a nightmare. No places to sit and eat but good for stopping off on way home from work or working later as does not shut until 11 pm

My favorite take away , but unfortunately there is always a long wait especially on a Saturday night

Just picked up two 3 piece meals. It its all stone cold. The fries are dried up. The chicken is dry and revolting. Completely inedible meal which I will return tomorrow.

Why are the chips alway cold Plus some of my order missing ))If you say something about it they just look at you and say next they just do not care because of low wages

better value now than eastern eye the chicken is loverly beans have got smaller size but still worth £4.99 for 3 chicken fries and a drink

Very disappointed! Ordered two box meals, one with the wrong side given (gravy instead of corn on the cob), then discovered that the dips had been forgotten from both. To top it off no answer on their phone when trying to call to get the order sorted, tried for 10 mins whilst food getting cold. Not happy!!

We went there today as a family to get lunch and our entire meal was cold and not what we ordered . The gravy was like concrete and tasted horrid . My partners burger was a mess. The chips looked okay but were cold .Not good . Not the first time to of happened . I wasn't the only customer to complain !!

Love KFC the mini fillet bargain bucket is a must parking on road which can be a nightmare location not far from train station

The place was empty and I was served pretty quickly however the food wasn't very hot. I ordered a tower burger and there was no ketchup and the chicken was pretty skinny, not the usual chunky piece. Sadly I find it rare to have a good KFC these days :(

Its been a while since I had been into this KFC and this time really will be the last time.We were less than a foot inside the door before we were asked what we wanted, I would like to at least look at the menu first. We had a 10 piece bucket, a lunch box and popcorn.The chips were inedible and the chicken was overcooked and dry.The owners of this franchise clearly dont read this site.Worst KFC ever.

First and last visit to KFC in Newton Abbot. Popcorn chicken cold, fries cold & soggy, chicken breasts, I think, tasted really bad. Staff could really do with a customer training course, they should remember that the customer pay their wages. I would never ever visit this KFC again, even for a freebie.

Visited this KFC for a quick meal. The chicken was good and very hot. The order was correct not like some we have visited. We would definitely call at this store again.

I have eaten here at the wrong times maybe, but all the time they're shutting early for having no chicken left

All I ordered was 2 snack boxes and I was waiting over 20 minutes but the staff kept serving more people when there was loads of people waiting with nowhere to stand even the staff was not bothered and all they said was that they've had a bad day . . No manger around , as a manager myself this is unacceptable. This is not FAST food .

Went in Saturday lunch time to be greeted by two brilliant servers that helped me and my wife out with our order and I was yummy, very hot and also quick 5*

I decided to give this kfc another try today whilst passing despite it being poor on lots of previous visits some time ago Only 3 people in line before me and where served quite quickly Had a mighty bucket for one and it was good Will use again but probably not at peak times as this seems to be when it has a melt down and very long queues due to being far to smaller outlet for the population around it that like to support it

quite like KFC occasionally. Place untidy, staff friendly but scruffy, got bellyache and some over night after bucket meal.

The place is too small and they just made it small, however it does look better in there and the staff seem a lot more interested in what they are doing.

The first time i put it down to 'one of those things' months later we had a kfc and I was extremely ill. The chips were cold, the last couple of chicken pieces went in the bin as the crispy coating was more like congealed slimy fat with coating, the actual meat was just odd. I was ill though the night and I had spoken to 4 other local people who have been the same. I wouldn't let a rat eat out of there bins.

Staff don't know what they're doing half the time, food is missed off the order every single time and there is always a ridiculously long wait. Food never that hot either.. Waste of time!

Popped in for an evening snack to be greeted by a guy who's clothes were filthy and filthy hands so I asked him to wash them then proceed to order then to be told half the menu wasn't available and only lemonade left also so what's the point of having the menu available when it's not.also the kitchen workers were filthy also which I can only describe as they use their uniform to wipe there hands in plus a hazard laying on the floor a filthy mop stay well away and if you do visit take a good look around

Fancied a fast takeaway after a long drive!!! Queued for 10 mins with one person on till then the food served was cold and dried up. Not a good advert for Kentucky Fried Chicken. Go elsewhere if you are hungry and want fast food !!!

Never leave without personally checking that all your food is correct and actually there. I have seen many people with missing items and even overheard a staff member say "Ah well, if they want it, they can come back for it" when they found out they didn't include everything.I suppose it is like most fast food places. You pay peanuts and many of the staff don't care.

Freezing cold stale chips. Warm chicken threw it away and rang customer services and got full refund never going there again disgraceful

Went into the restaurant to find someone ordering fifty bits of chicken, I was two people behind him to find the staff telling, your going to be waiting a while, there was about six members of staff on and no one knew what they were doing, after waiting for about twenty minutes I got served on collecting my small bits of chicken the language from two female members of staff was disgusting and know I wish i said something, all I can say stay away from here

They don't always seem to have staffing levels right. Have been several times with people queued out the door and only a couple serving. Food is standard KFC so OK.

Ate here recently for a quick meal before catching a train. The place was busy and a fair queue as only one staff member was serving. The food took around 3 or 4 minutes to arrive. The chicken was hot and fresh, not too oily. The fries were not hot though which was disappointing.

These sort of places are always going to get a lot stick on sites like this but after going to a branch in Newquay which was spot on without any problems, the one in Newton Abbot really doesn't do it self any favours. There are 2-3 tills, there is never any more than 1 person a time serving but there always seems to be around 4-5 staff running around in the kitchen behind. Do they really need that many in the kitchen at once? My main moan is that they always run out of gravy. They need to manage there stock better. If something is a good seller then prepare more of it and don't get me started on the staff missing stuff from my order.The only reason it's not getting 1 star is that when I do actually get the food, I love it!!

good service and food, pricing was alright but the place didn't look as clean as you'd expect for a food preparation area

I live on the same street as KFC and every now and then fancy a meal from there , had a few I've enjoyed previously ..! But the last couple of ones have been absolutely horrendous ...! Gravy too watery , or either too thick,chips good helpings but mainly cold on the last occasion , and the hot wings over cooked , the worst KFC I've ever been to since the re-furby it was better tasting befor the refurb , either they need to get new management or sack the staff that aren't putting there all in the food an the customers ....!!!!

What a ridiculous system they have in this place ! I popped in a Tuesday early evening , already I could see the queue was out the door ! But not just one queue , two queues !! One of which people were waiting to be served and the other consisted of people waiting to get their food ! They had ONE person in the tills !! I have never seen more than one person on the tills ! When I finally made it to the counter , the man was quite rude and made a face when I asked if my meal came with dips. I then had a further wait for my food . I was in the branch for half an hour before I received my food. I got home which is only a 5 minute drive and the chips were soggy and cold. The burger could have been a lot warmer too! I ordered a 7up as my drink which just tasted like bland fizzy water. It was disgusting! Clearly something had gone wrong in the pump ! Overall a truly terrible service for a weekday evening ! Seriously needs some improvement !