Based on 2.186 opinions finded in 1 websites
Based on 2.186 opinions finded in 1 websites
Nº 400 in 684 in Walsall
Opinions
Fantastic food and brilliant pub clean and freindly,
shane downs . 2024-11-08
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Cosy place for gatherings with helpful staff.
Kourosh Barzegar . 2024-11-06
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Good Breakfast and cosy pub. Friendly staff
Nitin Bedi . 2024-11-03
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Another excellent children's event at Keymaster, the kids loved Halloween fun and Games, can't wait for the next one. Thanks to all involved Brilliant afternoon of fun .
Wendy Dean . 2024-10-31
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Food came fast and the steak was beautifully cooked, melted in my mouth and just to die for highly recommend
Kerry Rogers . 2024-10-31
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Amazing Frankenstein Halloween Party. And food was great as well.
Charlie Humphries . 2024-10-31
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Fantastic halloween theatre, the kiddies and myself loved it ,,so much fun,food great staf friendly, and the boss is a lovely guy,,,love coming to these parties for the children ,,,keep them coming 😍😍
Mandy Allsopp . 2024-10-31
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The staff are always so welcoming and friendly, me and my children visit here most weeks and their kids entertainment and parties they put on are brilliant my kids absolutely love coming to the key masters events and always have a lovely meal while here.
Lauren Guffogg . 2024-10-31
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was served by natalie who was amazing at making us feel welcomed
jessica brazier . 2024-10-30
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Visited the Key Master Pub recently and had a fantastic experience. The food was excellent – everything was cooked to perfection, flavorful, and beautifully presented. Charl, who served us, was incredibly polite and attentive, making sure we were comfortable and had everything we needed. She was especially kind to my son, which added a personal touch to our meal. The warm and welcoming atmosphere, combined with top-notch service, made for a great outing. Highly recommend for anyone looking for a friendly spot with great food!
Enemo-J . 2024-10-29
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A really nice place with excellent customer service. Really nice food in a good atmosphere.
Peter Powell . 2024-10-25
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Great food, prompt service, nice atmosphere
Nigel Walker . 2024-10-25
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Visited here with family last night for the first-time. We ordered food and drinks via the app. I ordered scampi and chips and a real ale. I was told no scampi was available and there were no real ales available at all. Nothing to replace what was advertised on the app. So I just opted for a coke. When I later checked my bill I had still been charged for the ale which obviously was a light higher in price to a coke. I questioned my bill and was told a refund would occur over the app. This has not happened. So I've been charged and not refunded for something I didn't receive. I don't understand how an app can advertise things and then you find out from the kitchen they don't have it and same with the beers. I opted for steak after. This was not good either. It was very very dry and it had been reheated. The Jacket potato had been microwaved. So for £10.49 it wasn't very good. This was my first visit here and I'm afraid I wasn't impressed by the food or service received. The staff seemed miserable when they came to the table. Such a shame. I'm afraid I won't be visiting again.
Marie . 2024-10-24
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Smashing breakfast this morning! Great atmosphere, really friendly service. Been here before but never had a breakfast. Will definitely return again soon.
Mia Perry . 2024-10-24
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Came to the Keymaster today to see family. The pub had a great atmosphere and felt welcoming. The team were very friendly and all working hard. The food came out very quickly and all food came out together. Lovely and polite staff. Will definitely return.
Frank Orme . 2024-10-24
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Came for late lunch, everything arrived fast, tasty ,hot and was enjoyed by us both. Service was friendly and helpful assistance given to carry drinks. Thank you we will definitely return.
j Jo . 2024-10-24
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Gone off a bit. Had a Steak it was tough.
Kevin Cartwright . 2024-10-21
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We came for a family dinner tonight 10 of us the food was fabulous and not expensive BUT when our little granddaughters food came out the server basically threw the plate on the table no customer service no smile she was very rude and I said to my family wow she wouldn’t win a competition for customer service so then she marched back out and said that’s because I can hear you !stinking attitude again so I said may you should try smiling and and being polite to your customers at this stage she stormed of again. So my daughter fetched the manager who was very good gave us a free drink to apologise but she had already spoilt the mood of our meal the rest of the staff we great so was management it a shame 1 bad staff member spoilt our night out.
Julie Mann . 2024-10-21
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Staff were friendly as always, beer and atmosphere were good as always.. ordered food for a change and wasn't disappointed.. nothing too much trouble for manager or staff
ROB M . 2024-10-20
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Beautiful food came out quick nice & hot aswell bonus well done keymaster we"ll be back again!
Liam Livesey . 2024-10-19
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Amazing breakfast! Chris and the team are always welcoming and happy to help!
Jodie Hickinbottom . 2024-10-19
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Fast and efficent service, tasty food. Lovely place to eat with a family.
leeza richardson . 2024-10-19
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Superb breakfast this morning as usual, always have a friendly welcome from Chris and his team, warm cosy atmosphere, start your day with a good hearty breakfast at a very reasonable price Pop into the Keymaster you won't be disappointed.
Brian Hunt . 2024-10-19
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Food is decent, although occasionally some portions are a bit small in regards to chips and beans. Service was quick and staff are friendly and polite.
Scott Macpherson . 2024-10-16
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Great food excellent service and friendly staff, great atmosphere and very clean 5*
David Cattell . 2024-10-12
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Thank you Charlie for the a pleasant service me and my partner received today at the key master in Bentley.
Ashley Tomkins . 2024-10-12
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Very decent food, always friendly staff, Good atmosphere 👍🏻
Matthew Wilkes . 2024-10-11
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Lovely breakfast and lovely staff!
Mysterious Girlgamer . 2024-10-10
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Service was swift and staff polite. Requests for changes to meal options were happily taken. Food was tasty and the environment peaceful and relaxed
Elaine Salt . 2024-10-09
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Had mix grill nothing is grilled the chicken is boiled and pale it was like something a dog would eat the waitress looked like she had lost 20 quid had a right face on her the sausages had consistency of a carrier bag no thanks
todd barratt . 2024-10-06
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Superb pub great selection of food and beers. Manager and staff are absolutely brilliant and so welcoming. This has become our local pub now. Food is always lovely and plentiful.
Darren Spencer . 2024-10-06
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Been coming here for many many years, lovely food and friendly staff
Isla Sutton . 2024-10-04
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Had full English... good job it was on offer tbh. 1 sausage 2 bacon hash brown beans and egg... NO TOMATOES ? That's not a full English without Tomato's really is it ? Left still hungry from the hungry horse lol
Claire Colledge . 2024-10-04
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Busy local pub. Plenty of atmosphere. Don't order the steak. Tough as old boots.
Sheilah Brookes . 2024-10-03
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Ordered fish , chips and mushy peas, very nice, only fault is not enough mushy peas .
Donna Longden . 2024-10-03
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Had the quadzilla for £14 with fries, buy one get one free on Fridays. The chicken in it was so beautiful, the beef burger was a little dry but we still enjoyed it. Fries were good. I brought a side of Mac&cheese and added it to the burger. The place looked clean . Waitresses were friendly and they accommodate gluten free diets well.
Faith B . 2024-10-03
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Excellent customer service and food at a reasonable price point with my son choosing this restaurant over all the other hungry horses we’ve been to.
Andrew Bill . 2024-10-03
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Came here for a meal with my sister's . We have been here before and the food was delicious,but on this occasion it wasn't good. It took ages for them to bring our food out and when it came out it was luke warm had to send it back.
Sharon Gill . 2024-10-01
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I am absolutely disgusted by the way we have been treated here today. We have ordered 2 meals, and have spent 20 minutes chasing the second meal with multiple servers because of the incompetence of the people who work here who cant bring 2 meals at the same time. We have been fobbed off by multiple people and almost ended up going in the kitchen myself to ask where my food was. This is a poor display of how a pub should be run . You should be ashamed
Marc Barnes . 2024-09-29
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Staff are great. Good drinks reasonable price. Adriano has been great again. Asking regularly if we need help with anything aswell as checking in frequently
abigail argyle . 2024-09-28
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The food is great but the wait time at the bar is a pain sometimes although I appreciate it get busy there is only 1 bar person. Only a suggestion maybe have a stand in during busy times. Otherwise very happy as usual with food and service by waitreses Update 26/9/24 Much better at bar today really gpod everall for 14 people , thank you
Dominic Dukes . 2024-09-27
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We went there for lunch. My wife and I have been many times and have always been happy with the service that we receive.
Anthony Billett . 2024-09-26
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Great food. Adriano was great helped us when needed. Very professional individual
Abigail Argyle . 2024-09-25
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Even though today was extremely busy, the staff were very helpful, will definitely return to give you a fair judgment has we’ve heard good things and thank you to ellie today who was very helpful
ess pesos . 2024-09-22
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Great evening, had first date here, came back 4 years later for repeat
Emma L Smith . 2024-09-22
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Enjoyed the food and service today the staff were very helpful even though the pub was very busy, will definitely return. Had an amazing waitress who I believe was ellie! Amazing customer service!!
Rukiya Quarry . 2024-09-22
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I visited the Keymaster with my mom for breakfast. My mom had the normal sized breakfast but I opted for the Mega breakfast. I wasn't disappointed, it was huge and more than enough for myself. Charlotte who served us was very pleasant and polite. Thoroughly enjoyed the food here and we will definitely return
Fred doughty . 2024-09-21
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Lovely breakfast, friendly staff, great service
Sharon Listhrop . 2024-09-20
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What a great place to meet up with family & friends. Food is consistently good & the staff are great. The chain helps to reduce the cost of food & drink with various offers. Which is a great business model. 👍
gavin price . 2024-09-20
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Service and food were very good
joanne harbach . 2024-09-19
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Food is excellent.Large meals.. Well worth the money. Been about three times and you can't fault the food..The staff..or the management. Even TVs fitted into the decor.. Take a pic the next time..
bonnie webb . 2024-09-19
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Had a nice atmosphere, The staff was friendly haven’t really got any negatives to say tbf. The food was good for the price they charge.
Birmz . 2024-09-16
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No staff only 2 serving had steak med was raw but no blood comeing out had no taste peas hard waited ages
tracey kumar . 2024-09-13
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Lovely food nice and hot staff very friendly and a good atmosphere wait time was not very long overall excellent will be returning Just needs a bit Better of a side salad on dishes but other than that perfect
Harry Hutchins . 2024-09-13
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Really lovely food. Good service. Atmosphere just right.
Susan Cockayne . 2024-09-13
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Food is cheap, hence why it tastes so bland. There are never enough staff on, so are waiting to be served for a while.
Ben Starkey . 2024-09-12
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Excellent Food & Service Fish & Chips was very Fresh Waiter was really very helpful and hospitable
Mohamed Ezzat . 2024-09-12
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Tanisha who served our food was super helpful and kind. Food is v.delicious.
Aya Maher . 2024-09-12
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Lovely friendly staff, affordable tasty food, service time really quick just can not complain, in-ordered-eaten-out within an hour lovely stuff
Luke Meath . 2024-09-12
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Our local place which we visit often and the food is always great, excellent service and food arrives quickly. Good value for money and deals. We would definitely recommend for a cosy comforting venue, friendly staff and value for money food.
Suni Patel . 2024-09-12
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The mixed grill was banging the other day. Was cooked to perfection. I think a member of staff (a manager) Said it was his daughter. It's not very often you order your steak med rare and it arrives medium rare.... Bar staff wise I've gotten to know Leah, she's always very friendly and has a lovely smile that she greets you with and is very hard worker, which is what stands out with her. She is ALWAYS doing something.... Anyway that's it, highly recommende a visit, it's a great pub 👍
Ian Biggs . 2024-09-08
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Great value local pub, I have visited a few times, always a friendly service, great value for money on the food. Really enjoy visiting this place.
Webbys Walks . 2024-09-08
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Fish chips tasted the fish thinking it was cod , was nothing like it , found out that cod is too expensive for a multi billion profit company hungry horse , to cater to !fancy selling fish not stating what it is !
quincy lauder . 2024-09-07
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Brilliant service, Brilliant food,good choice of drinks
Al Bentley . 2024-09-06
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Great food , great menu , great value with fantastic service
cieee . 2024-09-01
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Sunday dinner out the frozen isles
matt . 2024-09-01
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My lasagne was burnt to a crisp my partner asked for the waiter to have a look he agreed it was so I got another one brought out was hot on outside freezing in the middle I eat all over the country in hotels for work and never like this.
trevor smith . 2024-08-31
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Only issue only 1 person serving on the bar. Food and service was super Cleanliness was good Thank you
Stephanie Taft . 2024-08-31
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Amazing food, polite staff and make you feel very welcome !! Thank you !!
Chloe Sanders . 2024-08-29
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Excellent food and friendly staff. Great value for money
Neil Whitehouse . 2024-08-28
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Really good meals. Chicken new yorker is good. The kids large build your own Tacos are great value for money.
dawn cooper . 2024-08-28
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Food was not very warm All day breakfast was £7.99, absolutely more like a kids breakfast. 5 small mushrooms, 1 link sausage, runny egg, a spoonful of baked beans, 2 small rashers of bacon. I wouldn't mind , but the big, breakfast that you could have in the mornings was only £6.99 and had double the amount of food on it. No toast included either. My fries were forgotten to be brought out, I had to ask for them. My grandson asked for one scoop of kids vanilla ice cream with strawberry sauce. He ended up with a scoop of vanilla and strawberry on top which he didn't really like. Man who brought it said he read tge order wrong!..omg! Really? Will not be returning here. Still waiting for a reply back from the email I sent you on August 15th..
UK yvonne 52txt73z . 2024-08-27
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Chips were slightly greasey but somehow dry..hardly any potato inside them Staff are fantastic chef cooks well just cheap supplies that don't stand up
Kelly Cowles . 2024-08-23
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Awesome place, went in for a random something to eat and ended up playing a quiz… was awesome and nice staff 😁 bit slow on the cutlery and sauces but apart from that was awesome
Leigh Jarrett . 2024-08-22
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Been a while since I've been here. I think it was a Greene king before it was a hungry horse. A nice curry and drink for a tenner ,well worth it. Better value than weatherspoons,but unfortunately the curry wasn't as nice. But the pub and atmosphere overall is quite good. Not chlosterphobic at all which I like. Overall I'm really happy with my experience
John Ward . 2024-08-21
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Always nice welcome and food my family loves it here
Robert . 2024-08-17
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Nice pub with Great service,the food was very nice and served with a smile
Michael James . 2024-08-11
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The menu has great variety with everything from Burgers to Mediterranean and Indian. The staff is very friendly and welcoming. Prices are reasonable and portion sizes are plenty.
Amber Brandenburg . 2024-08-08
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Great food, great prices & warming atmosphere
Dave Carter . 2024-08-06
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Typical pub grub food and service. Staff always friendly and smiling, quiz nights on a Monday are fab
Abigail Wilkes . 2024-08-02
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Was great food and quality service
Anthony Kemp . 2024-07-31
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Great place to take family to eat bostin food served quick and tasted amazing 👏
Anna Bickerton-ball . 2024-07-28
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Food was luke warm the meat was cold very small portions on the new menu not value for money no beans or stuffing ball, paid for extra roast pots yorkie and pigs in blankes. Had 1 pig in blanket and tasted off Yorke was hard and microwaved rost pots were very dry not enough gravy even cut that portion not worth 12.38 would rather pay extra and have toby carvery. Will not be going back.
Jayne McCarthy . 2024-07-21
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What a shocker even for pub food. Ordered sea bass fillets. What i was served was wafer thin tales of sea bass. Which tough and dry and the mash potato was the consistency of instant mash just slapped on the plate and what I can only presume was a full bag of green beans now was all the veg just because they knew the fish was that bad they bulked the plate up.. My partner had perk chicken the chicken was OK but the rice was that dry you could easily mistake it for savory rice. Starters we had the 3 chicken combo chicken was lovely but would of been nice if the menu said all 3 starter plates comes with sauce as we could of tried 3 sauces instead of 3 of the same.. I can't fault the staff. Very pleasant even with my irateness. As for the beer. Crisp taste. Optimal coldness. This pub clearly knows how to look serve a beer
David Smith . 2024-07-20
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Lovely place ,well set out dining area. Pleasant and helpful staff
Lynn wainwright . 2024-07-20
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Excellent service, it was full but staff were great and food was very good
Kevin Lawlor . 2024-07-20
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Best food in willenhall and the best staff ever they make you welcome weather your on your own in a group amazing
Jay Me . 2024-07-16
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1st time having breakfast here, mega breakfast and full English. Don’t think I need to eat again today 😂 breakfast was delicious would highly recommend.
Sharon Bennett . 2024-07-16
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Lovely food especially the stake, and staff were friendly at the bar!!
Lilly Balmforth . 2024-07-08
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Fantastic food was delicious & value for money 5*
N . 2024-07-07
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Bar staff was rude. One good credit to your team is the young waiter she was lovely and very polite. Food wasn't too bad however we had to keep telling them we had things that hadn't arrived and meals was brought out seperate timings. They allowed us to book for a birthday meal on a quiz night which we wasn't made aware of so while trying to have a nice time you have a man shouting down a microphone.
stacey jade . 2024-07-04
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I had a really lovely breakfast this morning, was greeted by a very happy Emma and a lady called Charl served me she was brilliant! Lovely food, lovely staff will definetly be returning!
Ess_ 365 . 2024-07-02
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Service was excellent, especially from Leah 👍
Jack Allen . 2024-06-30
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Great staff very fast and efficient with their work, great offers and deals on drinks, amazing cocktails really nice, enjoyable place to go to for a drink, no complaints, all up to date on events and football matches, definitely would recommend to other
Jordan Jones . 2024-06-30
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Great for family's for lunch or dinner. They lots of things for the kids at Halloween, Christmas and Easter
Laura Louise . 2024-06-30
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First time here only popped in for a quick pint The staff here are great nice clean interior judging by the looks of the food being served I reckon it’s good grub
John 2921 . 2024-06-29
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Food was lovely whilst watching the England match last week . Service was quick thank you
Jade . 2024-06-29
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We been here for too many times for classic fish and chips always the best ,banging 💯💯 we were served by colin it was brilliant thankyou 😊
Ali Elbakkali . 2024-06-28
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Always a lovely friendly welcome from Chris anytime we visit. Today we enjoyed a delicious super breakfast which was cooked to perfection and was delivered to the table quickly after ordering. We try to visit for breakfast when work patterns allow and The Keymaster never disappoints there is always something different to try when you dont fancy the traditional breakfast offerings .
Tori Simpson . 2024-06-28
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Bar staff kept disappearing where customer's were walking around and around the bar to get served. Other than that, then great service good food for money and a nice affordable bubbly pint. 👍
Debbie Stokes . 2024-06-27
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429 Opinions
I would not class this as a 3 star hotel, calling it a hostel would definitely be more appropriate. Hallways smell of must and regret, with a new smell for each hallway. First room was nice and modern but an icebox (zero heating in back section of hotel, radiator leaking/not working), second room we were given was like the shining, hole in door too! Luckily no creepy twins in hallways but that’s my only positive. Full refund given (apart from £15 which they clearly need for refurbs).