Kensington Tandoori in Kensington and Chelsea

Absolutely horrendous service from the staff at this branch. One girl in particular is barely Audi ale and has no manners, let alone customer service skills.

Very good luck location, unfortunately then staff was very impatient to make my coffee

Very unprofessional staff and tables are always dirty no one’s there to clean up. The manager who was a bald guy has a weird attitude which needs to be sorted.

There is a great vibe in this bakery! The staff are all so kind, caring and attentive to detail so that you get the best service and quality products, whether it’s a hot drink, bread, sandwich, or one of everything! It’s a very busy shop so it can’t be underestimated what an amazing job the team do! And it’s always with a smile :)

Highly recommend NOT to visit this particular gail’s location.

Terrible experience! The staff, especially the manager, was extremely rude and unprofessional. they were throwing attitude at customers for no reason. It completely ruined the atmosphere, and I wouldn’t recommend this place to anyone. There are plenty of better bakeries with friendly staff—save your time and money!

A very busy spot, lovely however

came in and got a cinnamon bun and chai latte and service was very welcoming and fast!

Good pan au chocolat and choices but the tea was okay. I felt like mine didn’t steep enough and we had to ask for milk.

Delicious once They have a wide variety of baked goods The coffee is delicious! It has many branches

The weather, scones, clotted cream, and jam were all romantic. Since I couldn't understand English, they talked to me again and again and the service was friendly. I think I will visit again during my trip.

Great stop for breakfast. Extra seating downstairs, though it's a bit stark down there.

The employees are so kind and the food and drink is spectacular!!😍🥰 love it

Very good muffins and cakes - prices a little high though

I use Gail’s a lot! This one is great and very much up to standard. My family buy me gift cards to use. However, Gail’s if you are reading this, the QR codes on the gift cards appear to be useless! The staff have to type in the codes, why? It puts me off using the gift cards.

Amazing food and atmosphere. Messi is always super friendly and so efficient. Always smiling and such an asset to the place. So great to have her back on board!! Popped in again last week and as always fantastic service, cool vibe and top service from Messi.

We first had a takeaway breakfast and then grabbed something savory for a nice impromptu brunch. Prices I imagine are London average but quality food. A blueberry muffin, a Christmas roll, a lemon, pistachio and rose cake and a takeaway cappuccino paid for 15.65 pounds. The cute girl went to get the freshly baked roll especially for us. After less than half an hour we sat down and had a savory croissant, a sousage roll, a quiche and a mocha coffee for 21.60 pounds. Very friendly staff, there was almost always a queue but they were super quick

Flourless chocolate cake. Yes. It’s delicious. And dense.

Discovered this spot during my stay in Kensington. Great variety of goods, everything from sweet to savoury. A nice girl behind the counter recommended that we try the almond pain au chocolat - it was so good we went back to eat it again the next day! Prices are good. We paid a bit less than 6£ each for a massive croissant and a large americano You might think it’s just another chain bakery, but you are wrong. GAIL’s is a different breed. This is my first stop next time i’m in London.

I ordered a matcha latte, but I guess it wasn’t quite to my taste as I didn’t really enjoy it. I also tried the Christmas bun, which was generally tasty, but I didn’t like the orange pieces, and it felt a bit too heavy. The staff were attentive, but the place was very crowded.

good evening, I would kindly like to know if the restaurant is open on December 25th, Christmas Day. thank you so much

Top place for breakfast, delicious pastries, teas and coffees! Definitely recommended!!

We had breakfast with a friend and had a great time We had cappuccino and a very good almond brioche 🔝

I had a great experience at this branch, thanks to a wonderful team and especially Rueben, who served me. Rueben made me a delicious flat white, and he was very accommodating when I requested a specific 1 1/2 shots. At other cafes, this can sometimes be a bit of a hassle, but Rueben prepared my drink without any fuss. The entire staff here is genuinely kind and welcoming, making it a pleasure to visit. Highly recommend this location for both the service and the quality of the drinks!

Gail's in Kensington - what lovely staff you have. You really made my day. Thank you. Kindness goes along way. X

Highly recommended, best coffee i have had in ages.

All I can say is OMG... that bakery was amazing, and Chia tea was very good, too. My mouth is watering thinking about it.

If you’re looking for an excellent scone with clotted cream and jam, look no further! These scones are the perfect texture where they’re soft but not too crumbly. Then with the cream and jam, it’s not dry at all. Definitely a great option for a quick takeout breakfast!

The cinnamon roll is heavenly—soft, sweet, and perfectly spiced. A must-try!

I had an unfortunate experience at this branch today. The staff seemed disengaged, and I wasn’t acknowledged, even though I was in a rush. Ended up leaving without making a purchase and went next door for my coffee and cake. Hoping for a better experience next time! Update: Gail’s customer service apologised for the experience I had and promptly addressed the issue. I appreciate their responsiveness. Thank you!

Why work early on a Sunday morning when you have an attitude serving people! Wow just ordered a cappuccino. Milk burnt, too hot and both employees couldn’t be bothered. Terrible experience! Responding to the reply of the owner: My first name is Pepper and last name Stewart. That already shows how “serious” you take my feedback. And then sending me a link to follow up with??? NO CUSTOMER SERVICE at all. Again adding to the terrible experience. I will spend my money where I am welcome as a customer but definitely NOT at Gails.

Great to have Messi back! The shop feels more organised, and everything just seems to run smoother when she’s around. Plus, the atmosphere is always friendlier when she’s there. Really makes a difference.

My favourite place to get a coffee, made with care. Service is always great, staff are friendly. Wish they could offer hot bakery, e.g. Steak bakes, rolls, etc...

If you would like to have a really delicious pastry with your coffee or tea or if you would like to buy some good fresh bread, you are in good hands here. Only the ambience is more reminiscent of a train station hall than a cozy café.

It is one of the best hanging places in London to have a good time with a perfect cup of coffee with amazing, excellent pastries.

Ruben made my visit. Exceptional coffee that brought me back to life

Expensive. Very tasty eats. Coffee good but not great. Gail's do not take cash. The small smoked salmon eat is a bit of a rip off , yummy but way too expensive. Good friendly service with a smile , and customer toilets . I had the delicious mozzarella and tomato focaccia , and the excellent parmesan chicken in a sesame bun. Gail's is right next to The Design Museum , and the entrance to Holland Park. Much better value to go to the nearby Cafe de Fred.

The service used to be good - I’ve been a customer for several years - but recently they just dump the food on a plate (no cutlery, no napkins, no cups or trays). When they’re charging extortionate rates for eat in, one would expect a decent service and presentation to justify the cost.

good scones with cottle cream and jam.

Not one to write a bad review (and I’ve been a Gail’s regular for 4 years) but this was my first time at this branch having moved to the area and the staff actually really just p*ssed me off. Ordered a breakfast tea, for which I wasn’t given a spoon so I went back to the counter to ask for one and he (long ish brown hair, quite tall) gave me a table spoon and huffed when I said actually i need a teaspoon for tea please. No apology obvs. Then when I sat down I realised they’d given me earl grey tea instead of breakfast tea. I politely told them and they tried to tell me that a breakfast tea is actually earl grey but they would swap it for me as a favour essentially. Sat back down and realised they’d given me earl grey AGAIN. I went back up to the counter and said I promise I’m not being difficult but that’s not breakfast tea. They literally laughed at me and basically gaslit me saying it’s breakfast tea and they couldn’t do anything else for me. I asked them to compare the smell of the tea leaves with an English breakfast tea bag, to which they laughed together and said some numpty has mixed up the tea leaves. Still no apology, just rudeness and finally got a mug with a tea bag in but no pot. I actually never want to return to this branch. Given me a good reason to use independent coffee shops more..

Had a cappuccino and cinnamon roll and frankly both lacked. The cappuccino was more a latte…was a big fan. The focus is on ‘was’

My favourite bakery in the area

It was 7 in the morning and a lovely guy with little braids welcomed me as if I were the best thing in his day. So kind! Great cappuccino

Very wonderful, all the foods are delicious, sweet and salty, delicious and of great variety.. The dried tomato and pesto quiche is delicious. The egg sandwich is excellent. The ricotta and strawberries are very sweet. Really delicious. Everything they have is worth trying.. The tea is in a jug and is enough for two to three people, and it is heavy enough for milk. There are indoor sessions and in the basement. The service is excellent and fast.

A little noisy, however wonderful food, and really nice coffee.

Bread and coffee are delicious. I bought and ate two bagels, and the combination was good, so I had a delicious lunch. I personally liked the iced Americano because it had a savory taste.

The barrister charged me 4.30 pounds for a take away small latte ??…. That’s not the first time that they over charge clients without realizing it .

I didn't love the layout of the store, it isn't as cosy as I would like from a cafe. I did however try the dark hot chocolate which was very dark chocolatey! I haven't been in to many Gail's but I will revisit and give it another shot sometime.

GAIL's Bakery was a phenomenal find on our recent trip to London. I'm a foodie from Portland, Oregon, so I always seek out quality food options for my family when we travel. We first stopped in for a loaf of sourdough bread so we could make quick breakfasts at the apartment. We're not big pastry eaters, but the mix of savory and sweet pastries were appealing, so we ended up coming back the next day for breakfast. We especially loved the ham and cheese croissant, but the sausage roll, pain au chocolat, and the 10 other things we tried were fantastic as well. We loved the coffee and the kombucha too. We came here six times in four days! I was shocked that we were all so satiated and had stable blood sugar eating from a bakery so often, but the sourdough process and the lower sugar content really matter. GAIL's was always bustling but we found seating, enjoyed the dog-friendly atmosphere, and staff that were willing to answer my quality and sourcing questions. The prices at GAIL's are fantastic for the quality. We just went for a similar breakfast at home and literally paid twice as much for things that were half as delicious.

Nice atmosphere. Staff are all always great.

I kept coming back for the entirety of my trip in London! The consistency of the coffee is so ideal for a go-to cafe to start off your day. Also, the selection of pastries is something. I could never decide what I wanted! There’s too much to choose from. The cinnamon bun was honestly my favourite from what I’ve tried. It’s not too sweet, I loved it.

There are many locations and we went into at least three of them! The plain scones were my fave! But the other bread options were really good too. The salmon with cream cheese bagel is highly recommended as well as the lemongrass ginger tea.

too crowded and served by careless staff. Not a good start of the day.

Had the best coffee & service was great

Good food. Everything fresh. Polite staff. Fast service. Good coffee

The food was great and the gentleman serving it was very professional and polite, but the woman serving the coffee acted as if I was something that she'd just stepped in. It seemed like a class thing. I would never drink something that was prepared by someone who seems to regard me as vermin, so I can't say whether my drink was good or bad.

A nice break After the design museum. Very very nice staff. We joked about weather, our music tastes, obviously different. They were very patient with our thick French accent. Merci

Love that they had scones! A lot of the bakery’s we went too did it have any. Plus the staff was friendly.

Wonderful place we found on first day in London. Great coffee and awesome hot food, particularly the porridge and baked eggs.

Very cozy and has a great selection of food and drinks

It offers a variety of sandwiches, coffee, tea, and cakes The smell of the shop itself is delicious The croissants are delicious And tea 🤤

Walking through the door of Gail’s bakery on High Street Kensington is always a delight. From the moment you step inside, you are warmly welcomed by Messi and her friendly team. Their friendly smiles make you feel right at home. I love starting my day here with a cup of coffee and a freshly baked croissant. It’s a joy to watch the bakers at work while enjoying my morning treat. The pastries are always fresh and delicious, leaving me wanting to try more with each visit. Overall, Gail’s bakery on High Street Kensington provides a wonderful bakery experience that I recommend to anyone in the area. Thank you to Messi and her team for always making my visits enjoyable.

I never liked sausage rolls until I ate theirs. The food I bought was amazing and flavoursome. The salmon and avocado was so delicious. The cakes were divine. I will always look to eat here when I’m in London. Thank you for opening my eyes to really tasty food when we are surrounded by burgers and pizza etc.

Vibe is immaculate. Luv me sausage roll. Simple as.

Horrible test for hot chocolate

Nice staff and amazing meals and drinks

I came just to buy sourdough bread. Tried at home, but not what was looking for or expected for £5. Also huge dislike - this chain of the bakery is cashless, do not give people choice! This place without quality.

A Cozy Corner at Gail's Bakery Gail's Bakery is like a cozy corner where you're greeted with delicious smells and friendly faces. Jack and Messi make the experience even better with their warm smiles and helpful attitude. The food is tasty and made with love, whether it's a flaky pastry or a hearty sandwich. It's the kind of place where you feel at home, and you leave with a full belly and a happy heart.

Great cakes, tasty lunches and good coffee. Thank you.

Keceres Essen und guter Kaffee!

The cinnamon buns….. can’t resist them!

El lugar es súper bonito, para parar a tomar un café y un pastel. Los precios me parecieron un poco altos. Me pedí un sea salt caramel banana bread me costó alrededor de 4 pounds y era pequeño. Los muffins si me parecieron buenos estaban alrededor de 3 pounds.

Loved the scone so much I was here every day during my stay in London :)

This small shop is a hidden gem, boasting a delightful variety of pastries and small plates. The attention to cleanliness is evident, creating a hygienic and inviting atmosphere. The thoughtful design adds to the charm, making it a visually pleasing space to enjoy a culinary treat. From delectable pastries to carefully crafted small plates, each item reflects both quality and creativity. Whether you're a pastry enthusiast or simply looking for a cozy spot with diverse offerings, this well-designed and impeccably clean shop is a must-visit for a delightful gastronomic experience.

After a walk at Holland Park, I was hungry I walked past this place and saw the look of salmon so I gave it a try and here I am giving it a rate

I’ve been a loyal customer, went in today with my coffee card (not aware that they had stopped taking them). I was turned away by the manager saying that they no longer take the cards even with full stamps. What kind of customer service is this? You keep your customers by at least honouring the card for the last time. I spent hundred of pounds at this cafe. Low rating due to poor customer service, won’t be going back.

Great location for visiting the nearby Design Museum. We enjoyed Gail's cinnamon buns and cappuccino - two of each came to a total of £16. The cappuccino was at the perfect temperature - not scalding hot, like it is at other places. It's difficult to get a seat here at weekends but you never know, you may time it perfectly and strike it lucky! We paid extra to sit in but others nearby were eating out of bags and drinking from paper cups - not good to not support the cafe if you're sitting in.

Lovely place to enjoy a delicious light meal and dessert. Friendly service and great atmosphere.

highly recommend their ham & cheese croissant! 😍

OMG!!! I've just eaten the most amazing croissant I've ever had!!! Cheese and ham filled croissant is absolutely divine and heavenly for the taste buds, 😇. My mocha's lovely too, 🤣.

Nice restaurant. I love the way the team members attends to staffs. Good to be served by sultan and pal

I'd come back for the perfect cappuccino and cinnamon bun

Bread was always fresh, and good, but I have to say the price of bread were kinda over priced, and if you eat in the shop you have to pay more. Take out will be a bit cheaper, that I don’t know why🙄

Un auténtico robo a mano armada,32 € por un desayuno a base de dos huevos,dos lonchas de bacon y dos cafés con leche insípidos. Me pregunto que clase de gente se puede permitir esta clase de sitios y si realmente merece la pena gastarse tanto dinero en un desayuno. Por favor no permitan que los Turistas vayan a este sitio. Que despropósito.

Le personnel est très accueillant et très souriant. Un large choix est proposé pour le petit déjeuner que ce soit salé ou sucré. J'ai pris un thé il était excellent .

This is the best Gail’s branch I visited. Clean, airy, bright. The staff is polite, works fast, gives the order I ordered and don’t overcharge. So I would recommend this branch.

Omg.. love this bakery everything we tried was delicious. One of best bakeries i can say. Coffee is nice too.

Food was delicious but the ladies making coffees this morning have let you down. Huffing and Puffing when you asked them for a glass of water. You pay a fortune to eat here .. you should at least smile a little or interact like you want to be at work.

How isn’t this place 5 stars?! Wow incredible food, and selections, both sweets and sandwiches. Might come here every day.

اخذنا القهوه والشوكلاته الساخنه المخبوزات هنا رائعه جربت لفايف القرفه وخبز الافكادو والبيض والجبن وكروسان اللوز وكروسان الجبن اتردد على هنا كثيرا لذا جربت العديد من الانواع المكان مناسب لافطار متاخر او وقت الشاي

It’s busy but Good for a quick bite

Good place: great coffee, dog friendly, there are tables outside, good location (near the Holland park)

Amazing coffee… the best I’ve had in a long time …

Have always dropped by Gail's when in London. Always a wonderful sight to see their pastries and options all laid out. Loved their cinnamon roll and also their ham and cheese croissant. Limited seating though.

Great but overpriced. I love the vibe of Gail’s but the price increase for everything eat-in is too much, absurd. Considering they won’t even heat up your focaccia!

Very good coffee, the spinach roll is delicious. Our 7 year old boy enjoyed his Salmon bagel and apple juice. Will return here again, recommended for lunch and coffee

קפה מצוין מאפים וסנדוויצ'ים נהדרים

Great selection of excellent baked goods. Staff are very nice and have always treated me well - shoutout to the tall man with curly hair (sorry didn't catch your name!) who served me today!

Spectacular array of pastries. However, let down by the coffee (flat white & cortado) which was milky and weak, and also served in a cardboard cup by default even though we were having it in. Also quite annoying and intrusive music.

Very rarely had a good soy latte during our Europe trip. My soy latte today here was great. The shop was very busy but staff were super friendly.