Based on 489 opinions finded in 3 websites
Based on 489 opinions finded in 3 websites
Nº 1245 in 1400 in Belfast
Nº 42 of 54 Pizza & Pasta in Belfast
Opinions
biggest joke ever. ordered two hours ago ITS 5AM and they still havent delivered the food. genuinely never buy from here!!!
Megan McCrea . 2024-11-01
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took 2 hours to come and was freezing job well done lads was hoping es wud be smashin however i was wrong absolutely freezing mate can’t believe it i was near kipped out on the sofa until the delivery man rapped the door like a cop
None ur business bloon . 2024-11-01
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Worst service and food. Delivery took 3 hours. I had to cancel the order
Albin Joseph . 2024-10-27
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Ordered through Uber eats ( screenshot so you know I'm not bs'ing) and in store though in store is better cause you don't have to pay any extra fees and its better for small businesses but sometimes im too lazy to do that, love the loaded chips with cheese curry and ham it's my favourite, I see they recently added on just eat so that's nice for people who use that, can't complain really never had a bad order from these guys, I guess YMMV but I've had multiple orders and never had cold food but I live locally so I guess that would be a factor for this. I wouldn't order from them again and again if they were liars and crap like some people say, portion size is good, comes In standard take away sizes, comes quite quickly. the garlic bread is alright, kebab wraps are nice, I prefer no salad with cheese, my partner likes the burgers. The box is good too it's a pizza box just full of kebab meat and stuff.
Brandon Donlon . 2024-10-06
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Great food and great service. Specially desi style pizza 🍕🔥 awesome
Abdul Basit . 2024-09-01
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Just called to place an order, The answering of the call was unprofessional and the person sounded not interested taking the order... to top it all, he hung up. Terrible way of doing business.
sidwell kisiane . 2024-08-16
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Ordered through deliveroo. We ordered two 10” share boxes, one without salad, the other with salad, two house sauce and two drinks. The driver delivered the boxes with drinks, but no salad or sauce. The order was delivered 20 minutes late and the meat was lukewarm. The chips were cold. I tried calling the store on both deliveroo and the listed number 6 times from 19:45-19:55, but nobody answered. We have paid for something which was not provided in full and would like a refund.
Andrew Thompson . 2024-07-12
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I will be down later to collect my daughter's refund. Disgusting food that was uneatable and even if it was was ridiculous amount of food for price she paid. It arrived at 5 am in the morning. Really guys? People really need to stop ordering from here. Absolutely a pack of gangsters
clare livingstone . 2024-07-12
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Disappointed..!!! I made an order 2hours ago and still it's not delivered yet. Moreover, I've made about 25 missed calls there's not even a single reply. Worst customer service.
Harish . 2024-07-12
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Food was terrible a handful of chips which were terrible and some kebab meat shocking portion for the price will never be back stay well clear robbers
Shereen Morrison . 2024-07-05
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I ordered two kids kebab meals that cost me £15 and waited over an hour for them, and never received them, after going home and ringing the shop, I explained the situation to them expecting a refund for the two meals I never received, they hung up 3 times not wanting to listen, and not giving me my refund. I think this is completely out of order and expect better customer service than this when visiting a fast food restaurant.
Sasha Wilkinson . 2024-07-02
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Not saying nothing bad but they need people in the shop who understands people on the phone when trying to place an order on phone and they make nice food
DJ cjay . 2024-07-01
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Order in, 30 + minutes late from estimated time, had to call back. Food dry and tasteless as I goes, very unprofessional Uber driver
Savvas Raidestinos . 2024-06-30
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Food was fantastic with fast delivery.Thank you
Jawad Gondal . 2024-06-27
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Absolute joke! Ordered a chip and g bread for delievery! By the time to food got here it was freezing and editable! The chips where so soggy (and i had paid for cheese which i got about 3 shreds of), for the likes of the garlic bread… how is it possible for you to create wet garlic bread? You must have mastered this art by now because the cheap Iceland slices cooked by you or staff! By the time it was delivered it was wetter than a nun being impregnated by our Lord and saviour
Tia Nightingall . 2024-06-02
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There is no express about their service, it never turned up, they need to rebrand as their name is a filthy lie
Claire Normansell . 2024-05-19
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Greasy... played absolute havoc with my Orlistat! Plus, the chips were so overcooked that they were hollow!
Jason Gould . 2024-05-17
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Terrible service, wrong order received, shop didn't care just said they will do better next time,
Raymond Brett s . 2024-05-14
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Food never came after 1 hour 20 minutes, had to get money back, first and last time using this place
Stephen Carmichael . 2024-05-07
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Order never arrived. Driver lied and said that it had been delivered to me at the door. He said that he asked “Did you order food?” and that the person said yes so he just handed it over without proper verification (I live in a very busy student area so it is obvious that someone would just say yes and take it.) So he gave it away to the wrong person, and then when I rang up they just were rude and said it had been delivered and essentially accused me of lying. I did not get a refund or any compensation for this matter and it doesn’t seem like the staff care anyways. Don’t waste your time or money here when it really could be spent somewhere at least worth a 2 star rating as they would probably be great in comparison. AVOID!!!!!!
Mark S . 2024-05-07
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When I Order they don't put right stuff on it what I ask for
Deborah Clarke . 2024-05-05
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I had been getting off them for a while, a few years, I phone them for the first time to ask for some specific which they say is on the menu on Uber. A steak kebab on chips. I mention it isn’t. So I’m hung up on. Honestly the ignorance.
Stewart “Stem” . 2024-04-09
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I phoned to place an order and they guy who picked up abruptly said, not on the phone then hung up. I'm not to sure if they only take orders online but I didn't get a chance to ask them. Customer service go's along way in any business.
John Montgomery . 2024-04-06
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Friendly staff,generous portions and tasty food 😋
Celina Dubiel . 2024-02-23
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At this stage i cannot avoid to leave my negative feedback. On the 31st of January 2024 I ordered online a takeaway of the ammount of £27.46 which I never received the food. I phone them back several times asking for my money to be replaced in my account without success. Despite, the previous calls which the staff promised me to inform the manager and to resolve this issue, I did not receive my money back yet. After 10 days?? What is it next?? I have to report it to the police for fraud? Damiano.
damiano . 2024-02-10
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Says open at 2:30 went at 2:40 not open
William Dickson . 2024-02-02
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Its ok the food and fast delivery
Elisei Covaci . 2024-01-15
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Worst experience I've ever had with a takeaway. Ordered food and it never arrived. Waited 2 hours and over a dozen calls to the store, not one of them was answered. Dreadful experience.
Adam Eccles . 2024-01-01
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order did not arrive with no explanation, said it was delivered and shop would not answer. no one order from here it’s unreliable, bloody ridiculous!!
Olivia Buckley . 2024-01-01
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If I could give 0 stars I would ordered food waited 2hours and the food didn’t even bother coming they said it was delivered when it wasn’t absolute disgrace won’t be back
Reece Craig . 2024-01-01
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Rediculous order time. Never answers the phone. Do not order. No point. You’ll never get your food. What a waste of time,effort and money. I would post a photo but it never arrived so I can’t.
Laura M . 2023-12-31
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How are you stupid that you Can’t even read a simple order
Marc Ward . 2023-12-05
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Good and tasty food with very good quantity.
Anas Hamza . 2023-11-28
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Ordered of Uber eats and only half of my food arrived. When trying to call them to tell them they were really rude and refused to help. Would not recommend.
Marcus Millen . 2023-11-28
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Halal food perfect which ia quite difficult to found near. Good taste and fries are 💥💥. Friendly owner and staff
awais ali . 2023-09-23
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Excellent service And Tasty Food So 😋
Tariq Yousaf . 2023-09-21
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Food was nice, staff was friendly. All you could ask for from a takeout shop, could do with some chairs and tables to sit at though
Jade Ross . 2023-09-21
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We waited 2.5+ hours for two doner kebabs which arrived cold. Additionally we attempted to call the restaurant nearly 10 times and when we finally got through the staff were unhelpful and rude. Regardless of the quality of the food which was actually good, I wouldn't order from here again based on their service.
david henning . 2023-09-16
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My partner and i had ordered 2 mixed kebabs, waited an hour on them and when they came, we only got 1 mixed and 1 doner. Contacted uber eats about the mistake. Food was absolutely horrible we only had a couple of bites and couldnt eat it. Chips are like little pockets of grease as if theyve been fried in dirty oil. I use to get outta this place all the time when i use to live down the road and it was my all time favourite. However the place has went completely downhill. Only nice thing was the house sauce lol. Disappointed.
Shannon Kirkwood . 2023-09-16
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Food is OK when you actually get it ..twice I've ordered delivery's via just eat and it hasn't turned up..luckily just eat refunded me but not good service from restaurant
Debz whee . 2023-09-11
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Waited almost 3 hours for my food... told on the phone plenty of times it was on its way but despite living 3 miles away took an age to come.
Andrew Lilburn . 2023-09-10
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The pizza came and it was completely burnt on the bottom definitely ruined the taste and experience absolutely won’t be back
Caoimhe . 2023-09-05
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Me with my family was walking one evening and noticed this shop and ordered a mixed kebab. It took 10 minutes for the preparation that is normal. I have tried many kebab from belfast and was disappointed every time. But this one was a surprise. The quantity was amazing to feed two or three people and the taste was brilliant. And it cost only £9. I tried the same menu next day also. Don't know much about the pizza and other things which I don't interested in.
AnanD JohnY . 2023-09-01
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The quality was so nice and just 15 minutes after ordering I've had my meal. Perfect 🥰
Abas Zargari . 2023-09-01
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your better off not ordering from here can’t ring through the phone it goes press 1 to go website or continue to speak to shop and it hangs up ,food came a hour cold and no dips
Marcel Sitarz . 2023-08-28
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Ordered at 22:30 on uber eats still hasn't arrived and its 01:30 . The place is a total joke. What's the point in lying and saying it's on its way. Total waste of everyone's time. If you're reading this order from somewhere else don't waste your money on this awful place. I'll never order again
David Kirk . 2023-08-08
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Ordered and payed at 22:30 on Uber Eats . Now 01:20 and food hasn't arrived. That's after requesting an update many times and phoning shop to be told its on its way. THEIFING B******s
David K . 2023-08-07
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Nice food friendly staff back again
Spy H . 2023-08-01
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Ordered for collection, Got a chicken kebab in pitta chicken with lettuce and onion, big portions, chicken was nice and fresh and staff were friendly!
David Annett . 2023-07-30
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the pizza was totally wrong i ordered half pepperony half cheese and they send doner pizza , hawian burger with salad and garlic sauce i order and they call me they dont have pineapple so i said its okay but they send just burger with meat and garlic sauce and also i order large coke and send just 2 cans . after i call them they said they will send me the correct food in 15 minutes but i wait another over 1 hour . so all night family dinner its ruined 😞 . Very unprofesional
Dominik Musuka . 2023-07-21
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Been going around trying out different Kebab shops, decided to order the Mixed Kebab on Nan £10.50 that is suppost to have 6 meats plus salad and sauce, they only gave me 3 of the 6 meats and no salad and charged me full price, will never be back.
Maitland Airsoft . 2023-07-10
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Ordered food waited 2 hours after being told multiple times it was on the way. Terrible service!!!!!
Simon B . 2023-07-09
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The food in kebab Express is very nice and I try many kebab shops and kebab Express is the number one shop for amazing food and delivery service 😋 A
Darren Williams . 2023-07-07
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Very good warm food very fast delivery
Shelby Mcconnell . 2023-07-07
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Friendly people, generous servings, good food. For three men, our only complaint was too much delicious kebab and chips. It was supposed to include salad and didn't, but that seems like a bonus most of the time. We were only in Belfast for one night, but we'd definitely go back.
Trevor Robinson . 2023-07-07
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Helped me to choose and was given complimentary soft drink.
Ashar Salman . 2023-06-18
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Awful/ like eating a pot of grease
Gary Dee . 2023-06-10
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Place and staff filthy, horrible kebab will not be back.
jeff m . 2023-06-08
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I apparently only had curry chip and mashroom they forgot to mention the sonar kebab.
Darren Kirk . 2023-06-03
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It's a Asian takeaway shop, not very great atmosphere inside. Yet the food is good but not the best
Aaqib Hussain . 2023-05-11
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Great quality and portion size. Recommended
koushal Bogi . 2023-05-09
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I am absolutely disgusted me and my partner have waited over an hour and a half for our food and it’s still not here have rang the store multiple times and it rang multiple times and they hung up never again am I ordering from here again
Izzy Mccallin . 2023-05-04
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Ordered via Uber with offer, was then denied without explanation by the restaurant. Won't be bothering with them again.
Tasha “TMonty” Montgomery . 2023-04-30
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Kitchen looked stinking to me. I would never order from here again
Ruth Welsh . 2023-03-09
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Accepted our order but no number we had was able to get to a person to make sure this eas correct as we ordered later
Sean Spark . 2023-01-01
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i notice a lot of the 1 star reviews are because of delivery issues - not an issue for me ! ordered a mixed kebab with gravy and it was absolutely divine ! visited July 2022
Adam M . 2022-11-18
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Order came after 1.30 minutes I am understand can be busy but I told two times on the phone I don't want sauce inside but instead I want two garlic dips . Order came without sauce dips when I called to the shop and explain he start to say I never mentioned about that . Disappointed never order again .
Beata Kiselyteĺ . 2022-09-20
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As under new management you can see a difference. No manners or customer service give you wrong order then say its your fault telling them wrong thing. Food was awful aswell burger BURNT and pizza wrong side and under cooked
Jonathan Clarke . 2022-08-11
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Driest chicken, soggy chips, no salad, very poor food
kelsie holdsworth . 2022-08-06
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Please do not order anything from this kebab shop, we ordered at 19:07 and waited for around one hour and forty mins. They cancelled our order without telling us we only found out once we called and they said there was no drivers and the food was cancelled. Embarrassment of a kebab shop never order ANYTHING from here
Kain Tempo . 2022-07-15
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Ordered my food 52 hours ago and it’s finally turned up. Absolute joke. No surprise - food freezing. Ordered the Beyond Ü Burger meal and rang the store, to which they said it’s on its way. What’s the point of giving me my food days later? Genuinely the worst dining experience of my life. Two words: I’ll definitely not be back! Gluuu
Dylan S . 2022-07-15
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Delivery driver in the red Hyundai added £5 onto the correct price then stated he had no change. Does this regularly. Accused me of being a liar then backtracked. Would avoid.
Aaron Craig . 2022-06-18
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This was a disgrace!!!!!😡17 pound for utter Dog balix
Annarose Kelly . 2022-04-28
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Not even worth one star. Food was delivered over an hour later than expected and was cold, dried out and inedible and on top of all that the order wasn't even correct. Extremely poor food and service, would not use again.
James D . 2022-04-25
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Unfriendly..Horrible chips and dry chicken.. Kebab Box is ridiculously unfilled and barren...Steer clear of the Pakora !
william mcconnell . 2022-04-24
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Terrible service delivery driver expecting to keep the change was embarrassing he came with no change. At 12 o clock at nite this has happened b4.n the food only he took my food box back down with him to get change from his car wdf like....awful not be ordering again cuz food was fkn freezin by time we got ut.
Sj Garford . 2022-03-18
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Worse steak kebab iv ever had like dog meat will never get out of it again it was my first time out of it and will be my last
Ryan Rice . 2022-03-02
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Don't bother ordering from this dump they take ur money and don't deliver the food and lie and tell u it's on its way then on just eat it says delivered this is the 2nd time we have tried here and same both times we won't be so silly next time
Gillian Ritchie . 2022-02-23
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Absolutely shocking service. Lied to me about how long delivery would be. Waiting over 2 hours for a kebab and I rang to see where it was, guy said he will check with driver and hung up the phone and now they won’t answer my calls. Shocking service. Avoid this place at all costs
P7169LJethanl . 2022-02-12
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Food was delicious, ordered a steak wrap with cheese lettuce and garlic sauce. The portion size was huge, steak cooked to perfection perfect amount of salad and sauce... Yummy will definitely get again new favourite 🤤
Michelle irwin . 2022-01-19
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Terrible service, ordered food late at night and waited for over 2 hours. Called 4 times and was lied to and told food is arriving soon; absolute waste of time and sleep. Would give 0 stars if I could. Would definitely discourage ordering from here. Probably a blessing in disguise as the food from here doesn’t even seem fit for a dog after reading the reviews here
Jefin Jose . 2022-01-03
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The worst kebab I have ever had the misfortune to try and eat nearly £20 and even the dog wouldn't touch never again . If you take my advice for you're own saty stay well clear
Jim mcclure . 2021-10-27
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Got some pizzas for a late night munch and one of them weren't even cooked in the slightest and had a nasty grey colour in the dough. Disappointed as usually Kebab express are nice. Not tonight !
Brandon Woods . 2021-10-25
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BIG kebab but check that they get your order right.
Windy Woo . 2021-09-16
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Absolutely disgusted with this eatery I think the public need to know. Unfortunately I had to give 1 star to even write this review. Every single order we have been charged too much, since the previous proprietor left. Once or twice maybe be being charged by £1 - £1.50 more is appalling. But to charge a pensioner £7 extra for an order which was completely wrong, is pure vile and Dean knows he is taking people on. He is so ignorant as it is folk's don't expect an apology from him my advice is steer clear and don't give him your custom. God help anybody who is looking a refund. He is so ignorant to be working in hospitality full stop.
Mystic Roach . 2021-08-29
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Absolute scammers, no food delivered and we r sitting here absolutely starving, we r demanding our money back tomorrow
Ashleigh H . 2021-08-10
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Omg the most awful kebab on nann ever the meat so hard almost broke my tooth nann bread burnt and really overpriced. Used to be nice a succulent meat and now just disgusting whoever over took this place is doing a terrible job and just lost one of ther good customers I would just rate a zero don’t waste your money you’ll be throwing it in bin will never return to this place
Rhonda-Mary Grimsley . 2021-08-05
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There was type of chicken in the kebab that just looked like crispy chicken just cut up
eddie stewart . 2021-06-20
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Disgusting Was very late and cold Nuggets had black things inside the chicken and chips had skin an were overcooked Wouldn't order again
Caitlin Curry . 2021-06-16
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Large portions and very friendly
Jim Wightman . 2021-05-30
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In shop 1900 on Wednesday 12th May 2020 ordered chicken kebab with chips arrived home no chicken kebab just an ordinary kebab . Chips cold . Service below average . Tried ringing but who ever took the call could hardly understand English. Will never set foot over the door again
Paul . 2021-05-12
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They making good food and staf is very friendly i love it
zahir khan . 2021-05-02
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Unateble, chips were very overcooked as was the meat rang the shop to complain and the lovely ( not really lovely ignorant more like) guy who came on the phone hung up on me!!!!!
Gail Laughlin . 2021-05-01
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Absolute disgusting from the moment I ordered food from here i got given a time for it to be delivered then my order got delayed by 20 minutes , almost an hour after the delayed time the order turned up and it was the wrong order so I mentioned this to the driver and he said he would be back and he never turned back up so I rang the restraunt and there was no answer , then I rang the next day and was spoken to like a piece of rubbish because I left my review on just eat about my experience he was shouting down the phone saying he doesn't care about the customer and because I left my review he wouldn't do anything about my order and put the phone down I will not be ordering from here again
650martini . 2021-04-06
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The delivery driver nearly bate the door down then rushed off. Better not do it again
Jordan McCrainor . 2021-03-21
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4 star rating displayed in window from Jan 2019. Checked the council website. 1 star rating in August 2020. Decent kebab but this has put me off.
Trevor Greer . 2020-11-30
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Ordered a mixed kebab box and all the meat was just burnt and dry. Wouldn't recommend here
danny williamson . 2020-11-23
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Possibly one of the better takeaways I've tried in this country. Their chicken never leaves me dissapointed and somehow they manage to even make their fries reheatable. I usually get the chicken boxes and the portion sizes are reasonable (the sauces could definitely be bigger, and depending on the day the requests for extra are actually taken into account). The donner is pretty nice too. Reasonable place with reasonable prices. Delivery is pretty fast and well priced too.
Emily Law . 2020-10-15
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Wonderful experience Great taste and excellent quality
Sajid Aslam . 2020-09-01
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Great food from this small shop. Good variety of food served from this shop which is nice to see. Deals are really good and well worth the money, especially the pizza and kebab deal which can feed two for a low price. Delivery is quick considering the distance we are away from the shop itself. I would recommend this place happily, just won't be ordering as often since everything on the menu was increased by £1.
Aaron Carrigan (TheCarrigan) . 2020-07-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Is this place still open? Drove round last night and last weekend but closed both times.
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Placed an order and it said it would be 55 minutes rang up and the girl said it would be the next order to go out 40 minutes past still no food eventually it arrived over 2 hours later when my husband rang the girl was so cheeky and rude and Apparently she doesn't work in a take away according to her. Food came and it was freezing she offered us £10 off our next order there won't be a next time stay clear from here.
26 Opinions
It’s not the first time I have placed an order for our business and we never had any issues before. We have been their customers for many years. This is the first time I ended up in a really unpleasant situation. 5/09/24 I placed an order at 7.30pm and was waiting for it as usual. The driver rang me and said that he was outside but I said I didn’t see him on the cameras (we can see the whole street here and it was never an issue for their drivers to park in front of our premises) so he hung up. Then he rang me again saying he is parked outside but again, I don’t know where he went as he wasn’t beside our premises. I tried to explain to him where we are but he started arguing and he said “Are you coming to get this order or what” I said “I do need this order but can’t just go outside not knowing where you are, looking for you” so he hung up. I rang back to the store on Lisburn road, from which I always order and got to talk with Kristina. She said she will send a different driver as this one came back to the store with our order. So I said that’s ok, and I will wait for him and once again nobody came. As I mentioned before we can see the whole street and there was only my car parked. So I rang her back and she said that the driver is outside when he wasn’t. It was really frustrating as I have ordered from my business before, many times and we hadn’t had any issues like this. I rang their local store for the third time and Kristina refused to give me their head office number and cancelled our order. She also hung up on me twice. So this ended up really ugly. With this customer service we received today I don’t feel happy to order for my business from them again. Nobody likes to be treated this way
173 Opinions
evite este lugar, la peor pizza, nunca me faltó la comida que pedí, la pizza era algo que un niño haría