pizza hut Victoria square belfast in Belfast

I want to particularly thank the server, Mehna who served us on Saturday afternoon. So pleasant, smiling that showed she loved her job & nothing was too much trouble. Please pass on our thanks to her. Thank you Julie

Tejaswini was great serving my table..great customer service and very kind.

Always fantastic service! The team are kind, passionate and very focus on providing excellent customer service

Always fantastic food and service - we’ve become regulars!

food was so good and substantial, but the highlight was our server Madison. She was so lovely, offered multiple ways of paying to accommodate to us and was overall so cute and so nice :)

Absolute brilliant customer care. Would highly recommend. Tejaswini was very helpful

Amazing food, staff very friendly and helpful Special shout out to mehnaz amazing and friendly and made our day x

Vishal is a wonderful person and provides fast service

Called in for lunch today. The food and service was excellent. Our starters were garlic bread and calamari and mushroom risotto and casareccia della casa for mains. Our 2nd visit and will definitely be back. 🙂

Amazing service from Foysal and Tejaswini! Food was delicious and drinks were fab!

Had the best time at Zizzi Belfast !! Our waiter Tejeaswini was so sweet and got me an extra layer of my lasagne !!!!! ;) would definitely recommend this place, her and Foysal !

We arrived before are scheduled booking time. As we had our 4 year old daughter was with us and she was very hungry. Seated really early and food order was promptly taken, we did however wait over 20/25 mins for our starters. Other tables arrived after us and had food served before us. My wife and daughter had to use the bathroom, and whilst getting up Vishal came up and asked if all was ok and where we leaving. I said no, my daughter and wife and needed the bathroom, but that we had been waiting a long time for our starters. Vishal organised complimentary drinks and when to check on our order It was served within minutes Vishal is a credit to your Victoria square branch of the company, and his service was very very good

Pesto's rissoto is the best, the waitress is so nice

Vishal was out waitor. He was absolutely lovely! He was extremely helpful & went above & beyond for us. He had a lovely manner & very friendly Food was lovely & atmosphere was great. Very relaxed atmosphere Thank you!

Vishal was brilliant. Food was unbelievable! Great Vegan options

Vishal gave amazing service, thank you so much

Team night out, taken care of very well. Thanks to Sean and his team. Food was yummy.

Excellent Service by Mr. Vishal! I had a fantastic experience at Zizzi, thanks to the outstanding service provided by Mr. Vishal. He was extremely polite, attentive, and made sure we had everything we needed. His recommendations were spot on, and he ensured our dining experience was smooth and enjoyable. The food was great, but the warm and professional service made it even better. Will definitely visit again..

Delicious food and lovely staff. Will definitely be back again.

Excellent food and service. Mehnaz was very attentive and polite

Tejaswini was a lovely waitress. Very attentive and smiley.

Great vibe on a busy Saturday night! I had pizza, which was decent, but nothing to write home about. That being said, the service was fantastic and the menu offered plenty of choice.

Server was very polite and humble

Lovely food, the server krish was lovely and everything was amazing !!

Was a great atmosphere and a go to spot for valentines! Our server tonight was Tejaswisi and she was great!

Our server Krish was absolutely lovely and made me and my partners night. She was honestly excellent

Amazing staff and outstanding food

Had a gorgeous Valentine’s night dinner here with the partner - our server Tejaswini was so lovely! Will certainly be back x

Yummy food, very good service, very enjoyable evening. Krish was lovely and very helpful

Had a lovely dinner tonight thanks to Krish. She was the sweetest girl and took great care of us!! The food was amazing and came quickly. Highly recommend and will be back!

Lovely food. Great server, her name was Krish. Very polite and lovely manner. Definitely coming back!

Good experience, family meal with the kids. All enjoyed. Great service from Tejaswini!

Took a gamble on this restruant as it was handy and the kids wanted pizza. The restruant was pretty empty. 3 tables eating max. We ordered 2 kids pizzas and an adult pizza. 45 mins later I got up and asked where our food was and noone knew. I should have asked sooner but give them the benefit if the doubt. There were 3 waitresses on and none of them came to check on us until I flaged we hadn't got our food. After making them aware, our food arrived 5 mins later. Everyone was friendly and polite but service needs to be better than this at the prices. I refused to pay for the children's meals as it was not fair making them wait that long,and i shouldn't have to ask. It was also an empty restruant so they were not rushed of their feet. I paid for my own food as it was nice when it arrived, but I won't be back and would not recommend. This isn't a one off insident judging by the other reviews.

The atmosphere was warm and welcoming, and we stayed for hours without ever feeling rushed. A big part of that was our waitress, Krish. She was friendly, attentive, and knew the menu well—her recommendation was spot on. She even knew enough Spanish to impress my wife! Fantastic service all around. We’d definitely come back.

"I had a wonderful time here! The staff was incredibly friendly and made me feel right at home, offering excellent service throughout. A big thanks to Tejaswini for her exceptional care—she was attentive, kind, and ensured I had everything I needed. I’ll certainly be returning and recommending this place to others. It was truly one of the best service experiences I've ever had!"

"I had an amazing experience here! From the moment I walked in, the staff was incredibly friendly and welcoming. The service was top-notch, and everything was done with such attention to detail. A special shoutout to Tejaswini, who went above and beyond to make sure I had the best experience possible. She was courteous, attentive, and really made me feel valued. I’ll definitely be returning and recommending this place to others. Truly one of the best service experiences I’ve had!"

Great food and service … will be back!

Great meal and excellent service. Our waiter Vishal was excellent and went above and beyond. We will be back soon

Very nice meal and an excellent service from Mehnaz

Had a gorgeous meal on a Sunday evening. There was only one chef on but everything was cooked beautifully. Mehnaz was our waitress and she was brilliant, attentive and helpful, nothing was a bother. We felt relaxed and looked after and sat on for more drinks and dessert. We will definitely be back again!!!

The service was very good. The girls that served us were lovely and couldn't have done enough for us. The atmosphere was ok, but the food! We had the six layer lasagne, spaghetti carbonate and chips. How underwhelmed we were. The spaghetti wasn't cooked fully and hard, the lasagne was so bland and the chips were like something bought out of Iceland and the portion size for a 4 year old. If you are looking this place for food, think again. How people are giving 5* is beyond me. We'll never be back!

The service was fast and polite, the place is nice and quiet, even though the music was low you could hear it and even with most of the tables occupied you could be quiet. Now, the food: Absolute disaster and a rip-off; I ordered a pizza for over 17£ that at first seemed gourmet with Burrata, Ragu meat etc… Well, it had no ingredients, the burrata was a joke, it looked like a small marshmello in the middle, the meat was more of the same, I paid for a piece of dry dough, tomato and spicy food what I charge for two hours of work, NOT AT ALL recommendable, take your money and run somewhere else. My partner ordered a plate of pasta and it was cold, then I get the bill and the waitress asks me how much tip she should give me… I was even embarrassed to have to explain to her that the food was a joke, I hope they take into account that you cannot save on product, or quality. This is deceiving and scamming people who, when they can afford to go out to dinner, eat a tremendous scam.

Boom! Excellent dining experience

Great food as always, Mehna was very friendly and enthusiastic

Food was great staff were excellent, helpful and very friendly!!!

Tejaswini our waitress was very attentive and kind. Definately will visit again. Thank you

Very lovely food and nice service from tejaswini🥰

Very welcoming, quick service, food to the highest standard. We were looked after by Mehnaz who was very helpful and attentive to us

Great food, great customer service

Came with family. After waiting 45min fir a table in a half empty restaurant… Pizza pretty good, kids menu not bad at all, arancini- awesome… chicken & pancetta risotto was disgusting! Chicken was chewy, the butternut squash was hard, and the risotto was tasteless. I mention to the wait staff that I couldn’t eat it and wanted to see a menu to order something else. No one ever asked if the food was ok or checked to see what was wrong with my order… then charged us full price for dish with no concern. We will never be back.

Email sent to HQ hopefully it will reach the owner & not the manager as already spoke with manager on day. (Awaiting reply) Awful atmosphere, staff who don't want to work & have no bother expressing this with their facial expressions and body lanaguage even though are table was close by and we could hear most of their conversation without trying. Telling waitresses to not take any customers even though restaurant empty. Food was tasteless and the atmosphere and attitude from chefs made it worse. Will not return.

Food was poor. Pasta was wet. If you like the taste of water.. lovely. Sweet potato fries.. burnt.. Fresh orange was sour. Waste of money. Wouldn't return.

I didn't like the food. Wanting just the halal options I ordered a veg pasta and margarita pizza. Both felt very lazy and had no taste at all. It felt like no effort was put into these. Wouldn't recommend as a halal option.

Went for lunch Fri 27th Dec. Atmosphere was odd it felt like the staff were walking on eggs shells while others seemed tense . I'm guessing it was the Manager walking back and forth from the back office, she never Greated anyone who she walked passed in the restaurant.There was a odd smell like a dirty drain that kept noticing. Food pepperoni pizza - bland had to ask for chilli oil and ketchup which made no difference. I ate it only cuz it was £14 and didnt want to waste it. Fries very nice and well seasoned over priced at £5 for the small portion. To drink I ordered a pineapple and mango fresher which tasted of neither... Just sugar with a bitter twist. Waitress who didn't take my order (who was lovely) asked how my food was.. I said all good not to cause embarrassment. I left a £3 tip only to provide some joy for what was a really odd restaurant vibe... Maybe being after Xmas everyone is exhausted. Would return to try the pasta menu in the future but avoid the overpriced pizza, sides and sugar water.

Service is amazing, everyone is so sweet! Loved it! Plus the pizza is very good!

I waited 2.5 hours for food and it arrived cold. Pizza and pasta are not edible

Staff were all very pleasant. Food was delicious. Really nice place to sit. We had pizza and truffle carbonara. Both were delicious.

Fully recommend, food is great and our server Madison was amazing!

Madison was very good. We'll be back

Madison was so lovely and accommodating! Great energy and the food was great as usual

Madison who was looking after our table was very friendly and knowledgeable with the dishes on the menu and made some very good recommendations to our party. Atmosphere at Zizzi was nice and relaxed very chilled for a good Christmas lunch.

Up visiting for my sons Graduation. Lovely food great atmosphere our servers were absolutely 💯 lovely . Will definitely come back again can't wait till next visit.

I attended as a large work Christmas lunch on the 6th of December. Even with the busyness (Disney on ice was in town), Roberta and the team were absolutely fantastic hosts. The food was lovely and reasonably priced, and catered for all dietary requirements. I'll be sure to come back with the family. Thanks

Server was great and catered to a large group of us with no problem. Food came out fast and was amazing.

Zizzis always has delicious food but yesterday when i was there a waitress called madison made my experience, she was so lovely and very friendly , she was very chatty and one of the best servers iv seen

Madison is a ray of sunshine. She was so attentive to our table and really engaging

DID NOT ARRIVE DELIVERY DRIVER STOLE FOOD AND TIP AND CANT EVEN GET A HOLD OF JUST EAT VIA LIVE CHAT OR PHONE

Madison was v helpful, kind and created a lovely atmosphere for our family of 5. We had a fab meal - thank you

Lily's service a few days ago was amazing, she was so kind and friendly, made the place very welcoming. Will definitely return because of her service, she deserves a raise 🙏🫶

Brilliant service off the staff, especially Madison, who’s sweet pleasant nature, only added to the lovely food

Food was great. And our server Madison was fantastic.

Food was amazing and Foysal was super helpful and friendly x

Went for lunch with colleagues and had a great time. We were well looked after by the waiter and recognising that we worked in the area he kindly applied the 20% discount without us asking. Had the new risotto and I'm looking forward to going back as the pizza looked amazing.

The food was delicious, but what really stood out was the amazing service from Sylvia and Sinead. They were friendly, attentive, and made the whole experience even better, especially considering how busy the restaurant was. Thank you.

Amazing food very polite staff and great atmosphere

Come to Zizzi’s Belfast Victoria square for lunch and waited over an hour for our food. Although the food was nice, the service was extremely slow and the restaurant wasn’t even busy.

One of the worst dining experiences. Ever. Sadly we cannot rate the food on this occasion as despite being in the restaurant for 1 hour, we had to leave without receiving food, but what was really shocking was the service - or lack of. We had a waitress who admitted she was a new employee, we had to ask to order drinks, leave the table to find the waitress to request could we make an order for food, which we were told 'will be with you in a minute' but seems she forgot again. Coming up to 1 hour we explained we had to leave for a concert and could we speak with a manager as to the situation as we could not wait much longer. Our waitress approached another member of staff for support but I can only guess this other member of staff refused to offer any assistance to her or the situation, and we were left to sit and wonder what was going on, should we stay and miss part of the concert or cut our losses and grab a quick chip to go from burger King. Opted for the second option. Apparently the best explanation on offer was the "kitchen was busy making a lot of pizza" however I don't know how this is acceptable considering tables that arrived after we had, had ordered, eaten their mains and desserts, and were leaving the restaurant before us. I would say the restaurant was at the most 30% capacity during this time. Most disappointing of all was to see how this team did not support the new member of staff - a sink or swim approach for new employees means a very poor experience for your customers. It pains me to say it is unlikely we will return following this incidence, as previously when we have visited many times before the food has been very nice.

Madison was such a lovely member of staff very polite and friendly . Food was beautiful well done 👍👍

Top service from Madison as per usual 👌

Amazing food today, everyone enjoyed it. The service was exceptional from our waitress Madison. She was so friendly and polite. We had 3 kids with us and she interacted so well with them. We would definitely come back. Thank you 😊

We booked a table for 2 for 6.30pm to enjoy a meal before walking to the SSE arena for a show at 8pm. Food was received at the table at 7.50pm which is a shocking wait. The restaurant was very busy and either there is a staffing issue or very poor management. Servers were run off their feet so there was no communication with us re our order, apologies were given when we left our table to ask about our food and 25% discount was given in the end after we literally wolfed down our meal to get on our way to the show. On leaving the restaurant all floor staff kept their backs to us which was a clear indication how little they cared. We arrived early and were turned away as our table wasn't ready yet, but were assured there would be a place for us at 6.30 so fair enough. We returned and were told our table wasn't available so we stood at the door waiting for 15 minutes to be seated. We informed the MaitreD we were ready to order immediately as we'd had plenty of time to check out the menu while waiting. It took another 10+ minutes for the server to take our order. We ordered drinks but one of our orders couldn't be fulfilled. 40 minutes after placing our food order we enquired how much longer the food would be as we were walking to the next venue and didn't want to miss the start. We could see people who were seated after us had been served their food. Just as we had given up and were putting our coats on to leave, the food arrived at 7.50pm. I think it was tasty but it wasn't enjoyed. After reading some of the reviews here, I can see I am not alone in this experience. We had planned to have several drinks and the dessert menu looked great but we ended up getting discount on a single course. This level of service is costing the business money and is so disappointing.

Came in for a quick bite on a busy Saturday, Madison was our server and she was an absolute star! She was bright, cheerful and nothing was a bother for her, we were so impressed by the service. The food was also great, would definitely return

Great service and the waitress Madison was such a nice girl always kind and full of joy!Great experience

Amazing service, Madison was very friendly!

Had an amazing lunch, food was class. Everything was especially great thanks to Madison who was the friendliest and most attentive waitress I have met in a long time.

Pizza was nice! Krish was a lovely server! Always served with a smile!

Krish was amazing and really good food !

The food was one of the best meals I have had in a long time and Krish had the most amazing service!!

Amazing cocktails, amazing service from Madison so kind and friendly, we never had a waitress nicer than her , made our night. Thank you

Got some click and collect. The online ordering system is convenient but the food was very disappointing. Also considering the quality and amount of food, the price is not really worth it. Won’t buy again…

Lovely food. Restaurant was busy so we were given complimentary snacks while we waited. Madison - our server - was very friendly and helpful. All the staff were attentive and pleasant Food service was efficient and all well presented. Happy customers!

Went here on saturday 2nd november with work eveeythung was great service food & drinks.Special.mention to our server madisson who went above & beyond for us.See you soon from staff at jet2 ground staff.

Madison was very warm and sociable

Everything was very good, especially the attention of Madison. Was so kind with us, and cute. Thanks

Madison served our table tonight in Victoria Sqaure ZiZi’s and she was fab! So friendly and attentive and was great with the kids!

Madison was great, polite and friendly! Excellent food and service.

Lovely food as always at Zizzi's, they have great vegan options for starters/mains and dessert, and their vegan options arrive clearly labelled so you don't have to worry! The staff are always so friendly too, Madison was lovely and had great recommendations, thank you!

Madison served us and went above and beyond of what was expected. Excellent.

Excellent service from Madison, really friendly and accommodating

Great Service and atmosphere..I had a fantastic experience, largely thanks to our server, Madison. From the moment we arrived, she was warm and welcoming.