pizza hut Victoria square belfast in Belfast

Server was great and catered to a large group of us with no problem. Food came out fast and was amazing.

Zizzis always has delicious food but yesterday when i was there a waitress called madison made my experience, she was so lovely and very friendly , she was very chatty and one of the best servers iv seen

Madison is a ray of sunshine. She was so attentive to our table and really engaging

Madison was v helpful, kind and created a lovely atmosphere for our family of 5. We had a fab meal - thank you

Lily's service a few days ago was amazing, she was so kind and friendly, made the place very welcoming. Will definitely return because of her service, she deserves a raise 🙏🫶

Brilliant service off the staff, especially Madison, who’s sweet pleasant nature, only added to the lovely food

Food was great. And our server Madison was fantastic.

Food was amazing and Foysal was super helpful and friendly x

Went for lunch with colleagues and had a great time. We were well looked after by the waiter and recognising that we worked in the area he kindly applied the 20% discount without us asking. Had the new risotto and I'm looking forward to going back as the pizza looked amazing.

The food was delicious, but what really stood out was the amazing service from Sylvia and Sinead. They were friendly, attentive, and made the whole experience even better, especially considering how busy the restaurant was. Thank you.

Come to Zizzi’s Belfast Victoria square for lunch and waited over an hour for our food. Although the food was nice, the service was extremely slow and the restaurant wasn’t even busy.

Amazing food very polite staff and great atmosphere

One of the worst dining experiences. Ever. Sadly we cannot rate the food on this occasion as despite being in the restaurant for 1 hour, we had to leave without receiving food, but what was really shocking was the service - or lack of. We had a waitress who admitted she was a new employee, we had to ask to order drinks, leave the table to find the waitress to request could we make an order for food, which we were told 'will be with you in a minute' but seems she forgot again. Coming up to 1 hour we explained we had to leave for a concert and could we speak with a manager as to the situation as we could not wait much longer. Our waitress approached another member of staff for support but I can only guess this other member of staff refused to offer any assistance to her or the situation, and we were left to sit and wonder what was going on, should we stay and miss part of the concert or cut our losses and grab a quick chip to go from burger King. Opted for the second option. Apparently the best explanation on offer was the "kitchen was busy making a lot of pizza" however I don't know how this is acceptable considering tables that arrived after we had, had ordered, eaten their mains and desserts, and were leaving the restaurant before us. I would say the restaurant was at the most 30% capacity during this time. Most disappointing of all was to see how this team did not support the new member of staff - a sink or swim approach for new employees means a very poor experience for your customers. It pains me to say it is unlikely we will return following this incidence, as previously when we have visited many times before the food has been very nice.

Amazing food today, everyone enjoyed it. The service was exceptional from our waitress Madison. She was so friendly and polite. We had 3 kids with us and she interacted so well with them. We would definitely come back. Thank you 😊

Top service from Madison as per usual 👌

Madison was such a lovely member of staff very polite and friendly . Food was beautiful well done 👍👍

We booked a table for 2 for 6.30pm to enjoy a meal before walking to the SSE arena for a show at 8pm. Food was received at the table at 7.50pm which is a shocking wait. The restaurant was very busy and either there is a staffing issue or very poor management. Servers were run off their feet so there was no communication with us re our order, apologies were given when we left our table to ask about our food and 25% discount was given in the end after we literally wolfed down our meal to get on our way to the show. On leaving the restaurant all floor staff kept their backs to us which was a clear indication how little they cared. We arrived early and were turned away as our table wasn't ready yet, but were assured there would be a place for us at 6.30 so fair enough. We returned and were told our table wasn't available so we stood at the door waiting for 15 minutes to be seated. We informed the MaitreD we were ready to order immediately as we'd had plenty of time to check out the menu while waiting. It took another 10+ minutes for the server to take our order. We ordered drinks but one of our orders couldn't be fulfilled. 40 minutes after placing our food order we enquired how much longer the food would be as we were walking to the next venue and didn't want to miss the start. We could see people who were seated after us had been served their food. Just as we had given up and were putting our coats on to leave, the food arrived at 7.50pm. I think it was tasty but it wasn't enjoyed. After reading some of the reviews here, I can see I am not alone in this experience. We had planned to have several drinks and the dessert menu looked great but we ended up getting discount on a single course. This level of service is costing the business money and is so disappointing.

Amazing service, Madison was very friendly!

Had an amazing lunch, food was class. Everything was especially great thanks to Madison who was the friendliest and most attentive waitress I have met in a long time.

Came in for a quick bite on a busy Saturday, Madison was our server and she was an absolute star! She was bright, cheerful and nothing was a bother for her, we were so impressed by the service. The food was also great, would definitely return

Great service and the waitress Madison was such a nice girl always kind and full of joy!Great experience

Pizza was nice! Krish was a lovely server! Always served with a smile!

The food was one of the best meals I have had in a long time and Krish had the most amazing service!!

Krish was amazing and really good food !

Amazing cocktails, amazing service from Madison so kind and friendly, we never had a waitress nicer than her , made our night. Thank you

Got some click and collect. The online ordering system is convenient but the food was very disappointing. Also considering the quality and amount of food, the price is not really worth it. Won’t buy again…

Lovely food. Restaurant was busy so we were given complimentary snacks while we waited. Madison - our server - was very friendly and helpful. All the staff were attentive and pleasant Food service was efficient and all well presented. Happy customers!

Madison was very warm and sociable

Madison served us and went above and beyond of what was expected. Excellent.

Lovely food as always at Zizzi's, they have great vegan options for starters/mains and dessert, and their vegan options arrive clearly labelled so you don't have to worry! The staff are always so friendly too, Madison was lovely and had great recommendations, thank you!

Everything was very good, especially the attention of Madison. Was so kind with us, and cute. Thanks

Madison served our table tonight in Victoria Sqaure ZiZi’s and she was fab! So friendly and attentive and was great with the kids!

Madison was great, polite and friendly! Excellent food and service.

Went here on saturday 2nd november with work eveeythung was great service food & drinks.Special.mention to our server madisson who went above & beyond for us.See you soon from staff at jet2 ground staff.

Krish was friendly and efficient, great service

Exceptional service provided by our waitress, Madison. She was patient, lovely, and very knowledgeable about the menu. Definitely made our visit worth while. Food was great as always just unfortunately was out of stock of two items I was looking to order.

Excellent service from Madison, really friendly and accommodating

The waitress Madison was just Amazing. Very polite and kind. The food was great.

Krish was amazing, friendly and helpful.

Great Service and atmosphere..I had a fantastic experience, largely thanks to our server, Madison. From the moment we arrived, she was warm and welcoming.

Great experience at Zizzi - Belfast Victoria Square! We were very well taken care of by Madison, who was attentive and efficient throughout our visit. The atmosphere was pleasant, and the food was delicious. Highly recommend this restaurant for anyone looking for excellent service and a nice dining experience!

I had an amazing experience at Zizzi in Belfast! The atmosphere was cozy, the food was delicious, and Madison, our server, was fantastic – attentive, friendly, and made us feel right at home. Each dish tasted authentically Italian, with perfectly cooked pasta and rich flavors. Highly recommend Zizzi to anyone looking for a true Italian experience in Belfast!

Amazing service from Madison super friendly and very attentive 👌

Great food and we were served by Madisson who was really lovely and friendly.

Lovely meal. Cocktails were great! Madison was very friendly and created a lovely atmosphere :)

Great food and lovely, friendly service by Madison

Felt very welcome from the start staff lovely and welcoming, madison our server was so nice and very friendly

Krish for manager! She was incredible c

I definitely recommend it. Madison service is incredible and I would recommend that you go and look for her to help you, she is incredible and friendly. We will be back again.

We stopped by for lunch on 2/11/24 and were served by madison , the food was delicious & we will def be back , madison was friendly chatty & service was quick and efficent , madison is great credit to business. And we thank her for looking after us

Had a lovely time, the food was nice and our waitress Krish was really friendly too. Def recommended it

My daughter took me to zizzi today for my birthday lunch with my granddaughters. We sat for over 50mins while everyone else was served around us. I asked twice to find out were are food was, ended up walking out after waiting near an hour. So disappointed and definitely wouldn't recommend

When in Belfast we always love to visit Zizzi in Victoria Square. The food and atmosphere is great. The Garlic Bread is mind blowing and the selection of Pizzas, Pasta and Risotto is Fantastic. The service is great and Foysal is a great guy who looks after the customers very well. Highly recommend when visiting Victoria Square Belfast

We had the best experience for me and my brothers birthday. There was so many of us and madison could not have been more helpful. She was absolutely amazing and made our night incredible.

madison is the best waitress ive had in forever. so funny, so lovely.

Madison put us at ease. Lovely meal out.will be back. 👍

madison was so nice and helpful lovely girl

Good pizzas at a reasonable price. Madison was our waitress on this visit and she was really friendly fun and efficient as usual.

Arrived at Zizzi today with my partner and daughter, My daughter had chosen Zizzi as it was her birthday meal and had been before. So as we arrived at the entrance hall there was a male member of staff talking to people just in front of us, (Obviously friends by the conversation) We stood patiently for 7-8mins waiting for acknowledgment from the member of staff. Once spoken to I had asked for a table for three only to be asked had I booked? I was a little confused by this as the restaurant had approximately 5/6 couples dining and was virtually empty. I was then met by oh there’s no chance, we’ve a table of 5 and a table of 7 due in and it would be an absolute minimum of 1 hour before a table was available for dining? Frustrated by an obvious lie we just left the establishment. Literally as we walked out the front door my daughter proved the lie by checking the zizzi online booking where we could have had a table booking instantly or over the next 3 x 15mins segments?? To say we were disgusted is an understatement. I would have thought in todays climate when Belfast is getting less and less footfall that any establishment would be grateful of paying custom?? Perhaps head office would benefit from retraining staff on hospitality and customer service. We’ll never frequent Zizzi again as I for one won’t be lied to because the staff can’t be bothered to serve customers.

We had a fabulous time at Zizzi’s this evening for our brother’s birthday. The food was absolutely delicious and so fresh. Our server Madison was so lovely, attentive and made sure we were all taken care of for the whole duration of our meal. She made sure that our dietary requirements were prioritised as we had a gluten free person in our party. Overall experience was 10/10. We will definitely be back!

Everything was perfect and our server Sinead was so lovely, thank you! ❤️

Came here for a change All good to be honest. Think we got here on an off day, as there was only one chef and food was a long wait and slightly cold when it got to us. Our waitress Sinead was very helpful.

Amazing food and drinks. Madison was amazing recommending drinks and making our meal even better

Every time we are in victoria square we always come back here. The staff are great and the food is amazing. Special thanks to Madison who gives a fantastic customer service

Wonderful time and food we had at Zizzi, and Madison was so lovely with all of us, great service!

Madison was our waitress, fantastic service

Lovely food and lovely staff. Madison is such a gem! I need to be her best friend

Fantastic food and service,Madison was very helpful and very lovely and friendly Definitely be back

Service from Madison was great, accommodated everything needed and very friendly

We had dinner today at Zizzi, Madison was an amazing vibrant girl, she was very good to us. Not our last!

Great service, very friendly from Madison! Went out of her way many times to cater for us!

Madison was amazing, she made our experience so much more enjoyable!

Madison was really lovely and gave great customer service

Madison was honestly amazing!!! She was the best server I have ever had, super friendly and super efficient. She honestly made the experience the best ever for my leaving drinks. I really hope this review gets back to Madison and she gets the recognition she deserves! All the best, the Belfast girlies x

Madison is an absolute laugh! Attentive and fantastic, will defs be back

Madison was incredible, she had recommended drinks made sure service was above standard. Her bubbly personality had me wanting to stay all night.

Madison our server was lovely and so helpful in helping us decide dishes. Food service was rapid and had no issues at all. Would definitely recommend

It was great Madison was great the best waitress and I'm really happy with the service and I recommend this place 🫡😁👍💙🇭🇷

Madison the waitress was great.

Madison the waitress was great and I'm really happy with the service.

Madison was amazing !!! She was so good at her job and we really enjoyed our time because of the service she gave us !!

Madison was insane, such a nice girl to have serving Love a bit of chat and crack Well done Madison Such a value to the company! Thank u

Thoroughly enjoyed our visit to this Zizzi . Verdant and Maria were wonderfull hostesses and looked after us so well. The 2 chefs are also to be complimented on the quality and presentation of all 3 courses that we ordered. We therefore fully recommend this restaurant and as an added BONUS it was great vfm. Well done and a big THANK YOU to you all.

As usual this restaurant is second to none. The service, food ,drinks and ambience of this restaurant is wonderful . I did want to pay cash but it's card only. No problem, had to leave a cash tip mind you. No problem. Great place. Great food. Great stakk. Great price. Will be back soon.

We were meant to have a meal in your Victoria Square restaurant in Belfast tonight. We arrived a little late due to the taxi being late. I tried to ring but no one answered. Anyway we both got to our table and ordered two drinks. The drinks arrived no problem. We were asked what we wanted to eat. I ordered the Chicken and Asparagus risotto, my husband the carborana. We finished our drinks and got two more. We were still waiting for our food. 18:45 nearly one hour after we ordered our food a waiter came to say that a table that had come in ordered loads of pasta so there was none there they would have to make it from scratch. We had to be in the SSE Arena for Les Miserable for 19:30. They offered pizza and would have it done in 4 minutes which of course they didn't. We asked for our bill for the drinks as we were going to be late. They let us off without paying for the drinks. Which we did appreciate. We had to leg it to find a taxi to bring us to the Arena. We missed the beginning of the show which I am fuming at. Your employees should have come sooner to us to explain what was going on. We will never go back or recommend your restaurant to anyone.

The management and staff efficiently managed our large group from the minute we arrived to the minute we left. Outstanding service.

Absolute legends. We turned up en masse in 2 sittings for 66 people. Food was great, service equally so. Thank you 🙏

The food is very good, and the service is excellent.

It was the first restaurant of my first visit to Belfast. It was an absolutely wonderful experience. Green olives, mushroom bread and calamari showed to be 10/10 choices as starters. Afterwards salmon and pasta. Portions were filling. The service was fast, the employees were courteous, the food was delicious, and the restaurant atmosphere was quite calm and spacious.

We had a fantastic dining experience at Zizzi's tonight. The service was exceptional, thanks to Mahir, who took excellent care of us throughout the evening. His friendly demeanor and perfect recommendations truly enhanced our night. Mahir ensured that our food arrived perfectly, and his positive energy made the evening even more enjoyable. It was my partner's birthday, and the celebration couldn't have been better. We are extremely satisfied with the entire experience and would highly recommend this place!

The food was very good and the service was excellent. Because we were in a hurry, we asked the waitress to skip the ice cream that came with the kid's meal. At the end, she came back and gave us a mini cone with a mini scoop of ice cream to compensate. We really appreciated her kindness.

Amazing food, both sebastian and sinead we’re lovely servers. And was incredible overall

amazing food and service, highly recommend the pesto resso. shout out to hardik, sinead and sebastian as well. Atmosphere was a vibe and lastly great music 😆😆😆

Thank you so much!♥️ I was nervous about coming to your restaurant as I have a prawn allergy, but from the moment I mentioned it your staff did everything to make me feel comfortable. Staff were absolutely lovely, and a major thank you to Sinead 🤩 Oh and the food was phenomenal too 😍

Awful customer service. Avoid avoid avoid! I will also be calling management about my experience here

No!! dont!! go somewhere else!! I am saving you time, money and patience

Told to come back in 30mins then come back in 30mins to be told we are not taking any more people. The restaurant wìasn't even full. Zizzi will be another place soon to disappear off the high street turning away paying custom. Do senior management in England know about this judging by other comments on here. No

Marduk is very welcome and fast Thank you

Handily was brilliant, we will definitely be back

Served by Etain,great service 👌