pizza hut Victoria square belfast in Belfast

Amazing food today, everyone enjoyed it. The service was exceptional from our waitress Madison. She was so friendly and polite. We had 3 kids with us and she interacted so well with them. We would definitely come back. Thank you 😊

We booked a table for 2 for 6.30pm to enjoy a meal before walking to the SSE arena for a show at 8pm. Food was received at the table at 7.50pm which is a shocking wait. The restaurant was very busy and either there is a staffing issue or very poor management. Servers were run off their feet so there was no communication with us re our order, apologies were given when we left our table to ask about our food and 25% discount was given in the end after we literally wolfed down our meal to get on our way to the show. On leaving the restaurant all floor staff kept their backs to us which was a clear indication how little they cared. We arrived early and were turned away as our table wasn't ready yet, but were assured there would be a place for us at 6.30 so fair enough. We returned and were told our table wasn't available so we stood at the door waiting for 15 minutes to be seated. We informed the MaitreD we were ready to order immediately as we'd had plenty of time to check out the menu while waiting. It took another 10+ minutes for the server to take our order. We ordered drinks but one of our orders couldn't be fulfilled. 40 minutes after placing our food order we enquired how much longer the food would be as we were walking to the next venue and didn't want to miss the start. We could see people who were seated after us had been served their food. Just as we had given up and were putting our coats on to leave, the food arrived at 7.50pm. I think it was tasty but it wasn't enjoyed. After reading some of the reviews here, I can see I am not alone in this experience. We had planned to have several drinks and the dessert menu looked great but we ended up getting discount on a single course. This level of service is costing the business money and is so disappointing.

Amazing service, Madison was very friendly!

Had an amazing lunch, food was class. Everything was especially great thanks to Madison who was the friendliest and most attentive waitress I have met in a long time.

Came in for a quick bite on a busy Saturday, Madison was our server and she was an absolute star! She was bright, cheerful and nothing was a bother for her, we were so impressed by the service. The food was also great, would definitely return

Great service and the waitress Madison was such a nice girl always kind and full of joy!Great experience

Pizza was nice! Krish was a lovely server! Always served with a smile!

The food was one of the best meals I have had in a long time and Krish had the most amazing service!!

Krish was amazing and really good food !

Amazing cocktails, amazing service from Madison so kind and friendly, we never had a waitress nicer than her , made our night. Thank you

Got some click and collect. The online ordering system is convenient but the food was very disappointing. Also considering the quality and amount of food, the price is not really worth it. Won’t buy again…

Lovely food. Restaurant was busy so we were given complimentary snacks while we waited. Madison - our server - was very friendly and helpful. All the staff were attentive and pleasant Food service was efficient and all well presented. Happy customers!

Madison served us and went above and beyond of what was expected. Excellent.

Madison was great, polite and friendly! Excellent food and service.

Madison served our table tonight in Victoria Sqaure ZiZi’s and she was fab! So friendly and attentive and was great with the kids!

Everything was very good, especially the attention of Madison. Was so kind with us, and cute. Thanks

Went here on saturday 2nd november with work eveeythung was great service food & drinks.Special.mention to our server madisson who went above & beyond for us.See you soon from staff at jet2 ground staff.

Madison was very warm and sociable

Lovely food as always at Zizzi's, they have great vegan options for starters/mains and dessert, and their vegan options arrive clearly labelled so you don't have to worry! The staff are always so friendly too, Madison was lovely and had great recommendations, thank you!

Krish for manager! She was incredible c

I definitely recommend it. Madison service is incredible and I would recommend that you go and look for her to help you, she is incredible and friendly. We will be back again.

I had an amazing experience at Zizzi in Belfast! The atmosphere was cozy, the food was delicious, and Madison, our server, was fantastic – attentive, friendly, and made us feel right at home. Each dish tasted authentically Italian, with perfectly cooked pasta and rich flavors. Highly recommend Zizzi to anyone looking for a true Italian experience in Belfast!

We stopped by for lunch on 2/11/24 and were served by madison , the food was delicious & we will def be back , madison was friendly chatty & service was quick and efficent , madison is great credit to business. And we thank her for looking after us

Had a lovely time, the food was nice and our waitress Krish was really friendly too. Def recommended it

The waitress Madison was just Amazing. Very polite and kind. The food was great.

Krish was amazing, friendly and helpful.

Great Service and atmosphere..I had a fantastic experience, largely thanks to our server, Madison. From the moment we arrived, she was warm and welcoming.

Great experience at Zizzi - Belfast Victoria Square! We were very well taken care of by Madison, who was attentive and efficient throughout our visit. The atmosphere was pleasant, and the food was delicious. Highly recommend this restaurant for anyone looking for excellent service and a nice dining experience!

Exceptional service provided by our waitress, Madison. She was patient, lovely, and very knowledgeable about the menu. Definitely made our visit worth while. Food was great as always just unfortunately was out of stock of two items I was looking to order.

Excellent service from Madison, really friendly and accommodating

Great food and lovely, friendly service by Madison

Lovely meal. Cocktails were great! Madison was very friendly and created a lovely atmosphere :)

Great food and we were served by Madisson who was really lovely and friendly.

Amazing service from Madison super friendly and very attentive 👌

Felt very welcome from the start staff lovely and welcoming, madison our server was so nice and very friendly

Krish was friendly and efficient, great service

My daughter took me to zizzi today for my birthday lunch with my granddaughters. We sat for over 50mins while everyone else was served around us. I asked twice to find out were are food was, ended up walking out after waiting near an hour. So disappointed and definitely wouldn't recommend

When in Belfast we always love to visit Zizzi in Victoria Square. The food and atmosphere is great. The Garlic Bread is mind blowing and the selection of Pizzas, Pasta and Risotto is Fantastic. The service is great and Foysal is a great guy who looks after the customers very well. Highly recommend when visiting Victoria Square Belfast

We had the best experience for me and my brothers birthday. There was so many of us and madison could not have been more helpful. She was absolutely amazing and made our night incredible.

Good pizzas at a reasonable price. Madison was our waitress on this visit and she was really friendly fun and efficient as usual.

madison was so nice and helpful lovely girl

We had a fabulous time at Zizzi’s this evening for our brother’s birthday. The food was absolutely delicious and so fresh. Our server Madison was so lovely, attentive and made sure we were all taken care of for the whole duration of our meal. She made sure that our dietary requirements were prioritised as we had a gluten free person in our party. Overall experience was 10/10. We will definitely be back!

Everything was perfect and our server Sinead was so lovely, thank you! ❤️

Madison put us at ease. Lovely meal out.will be back. 👍

Came here for a change All good to be honest. Think we got here on an off day, as there was only one chef and food was a long wait and slightly cold when it got to us. Our waitress Sinead was very helpful.

madison is the best waitress ive had in forever. so funny, so lovely.

Arrived at Zizzi today with my partner and daughter, My daughter had chosen Zizzi as it was her birthday meal and had been before. So as we arrived at the entrance hall there was a male member of staff talking to people just in front of us, (Obviously friends by the conversation) We stood patiently for 7-8mins waiting for acknowledgment from the member of staff. Once spoken to I had asked for a table for three only to be asked had I booked? I was a little confused by this as the restaurant had approximately 5/6 couples dining and was virtually empty. I was then met by oh there’s no chance, we’ve a table of 5 and a table of 7 due in and it would be an absolute minimum of 1 hour before a table was available for dining? Frustrated by an obvious lie we just left the establishment. Literally as we walked out the front door my daughter proved the lie by checking the zizzi online booking where we could have had a table booking instantly or over the next 3 x 15mins segments?? To say we were disgusted is an understatement. I would have thought in todays climate when Belfast is getting less and less footfall that any establishment would be grateful of paying custom?? Perhaps head office would benefit from retraining staff on hospitality and customer service. We’ll never frequent Zizzi again as I for one won’t be lied to because the staff can’t be bothered to serve customers.

Madison was honestly amazing!!! She was the best server I have ever had, super friendly and super efficient. She honestly made the experience the best ever for my leaving drinks. I really hope this review gets back to Madison and she gets the recognition she deserves! All the best, the Belfast girlies x

Every time we are in victoria square we always come back here. The staff are great and the food is amazing. Special thanks to Madison who gives a fantastic customer service

Wonderful time and food we had at Zizzi, and Madison was so lovely with all of us, great service!

Madison was our waitress, fantastic service

Lovely food and lovely staff. Madison is such a gem! I need to be her best friend

Fantastic food and service,Madison was very helpful and very lovely and friendly Definitely be back

Service from Madison was great, accommodated everything needed and very friendly

We had dinner today at Zizzi, Madison was an amazing vibrant girl, she was very good to us. Not our last!

Great service, very friendly from Madison! Went out of her way many times to cater for us!

Madison was amazing, she made our experience so much more enjoyable!

Madison was really lovely and gave great customer service

Madison is an absolute laugh! Attentive and fantastic, will defs be back

Madison was incredible, she had recommended drinks made sure service was above standard. Her bubbly personality had me wanting to stay all night.

Madison our server was lovely and so helpful in helping us decide dishes. Food service was rapid and had no issues at all. Would definitely recommend

It was great Madison was great the best waitress and I'm really happy with the service and I recommend this place 🫡😁👍💙🇭🇷

Madison the waitress was great.

Madison the waitress was great and I'm really happy with the service.

Amazing food and drinks. Madison was amazing recommending drinks and making our meal even better

Madison was amazing !!! She was so good at her job and we really enjoyed our time because of the service she gave us !!

Madison was insane, such a nice girl to have serving Love a bit of chat and crack Well done Madison Such a value to the company! Thank u

Thoroughly enjoyed our visit to this Zizzi . Verdant and Maria were wonderfull hostesses and looked after us so well. The 2 chefs are also to be complimented on the quality and presentation of all 3 courses that we ordered. We therefore fully recommend this restaurant and as an added BONUS it was great vfm. Well done and a big THANK YOU to you all.

As usual this restaurant is second to none. The service, food ,drinks and ambience of this restaurant is wonderful . I did want to pay cash but it's card only. No problem, had to leave a cash tip mind you. No problem. Great place. Great food. Great stakk. Great price. Will be back soon.

We were meant to have a meal in your Victoria Square restaurant in Belfast tonight. We arrived a little late due to the taxi being late. I tried to ring but no one answered. Anyway we both got to our table and ordered two drinks. The drinks arrived no problem. We were asked what we wanted to eat. I ordered the Chicken and Asparagus risotto, my husband the carborana. We finished our drinks and got two more. We were still waiting for our food. 18:45 nearly one hour after we ordered our food a waiter came to say that a table that had come in ordered loads of pasta so there was none there they would have to make it from scratch. We had to be in the SSE Arena for Les Miserable for 19:30. They offered pizza and would have it done in 4 minutes which of course they didn't. We asked for our bill for the drinks as we were going to be late. They let us off without paying for the drinks. Which we did appreciate. We had to leg it to find a taxi to bring us to the Arena. We missed the beginning of the show which I am fuming at. Your employees should have come sooner to us to explain what was going on. We will never go back or recommend your restaurant to anyone.

The management and staff efficiently managed our large group from the minute we arrived to the minute we left. Outstanding service.

Absolute legends. We turned up en masse in 2 sittings for 66 people. Food was great, service equally so. Thank you 🙏

The food is very good, and the service is excellent.

It was the first restaurant of my first visit to Belfast. It was an absolutely wonderful experience. Green olives, mushroom bread and calamari showed to be 10/10 choices as starters. Afterwards salmon and pasta. Portions were filling. The service was fast, the employees were courteous, the food was delicious, and the restaurant atmosphere was quite calm and spacious.

We had a fantastic dining experience at Zizzi's tonight. The service was exceptional, thanks to Mahir, who took excellent care of us throughout the evening. His friendly demeanor and perfect recommendations truly enhanced our night. Mahir ensured that our food arrived perfectly, and his positive energy made the evening even more enjoyable. It was my partner's birthday, and the celebration couldn't have been better. We are extremely satisfied with the entire experience and would highly recommend this place!

The food was very good and the service was excellent. Because we were in a hurry, we asked the waitress to skip the ice cream that came with the kid's meal. At the end, she came back and gave us a mini cone with a mini scoop of ice cream to compensate. We really appreciated her kindness.

amazing food and service, highly recommend the pesto resso. shout out to hardik, sinead and sebastian as well. Atmosphere was a vibe and lastly great music 😆😆😆

Amazing food, both sebastian and sinead we’re lovely servers. And was incredible overall

Thank you so much!♥️ I was nervous about coming to your restaurant as I have a prawn allergy, but from the moment I mentioned it your staff did everything to make me feel comfortable. Staff were absolutely lovely, and a major thank you to Sinead 🤩 Oh and the food was phenomenal too 😍

Awful customer service. Avoid avoid avoid! I will also be calling management about my experience here

No!! dont!! go somewhere else!! I am saving you time, money and patience

Told to come back in 30mins then come back in 30mins to be told we are not taking any more people. The restaurant wìasn't even full. Zizzi will be another place soon to disappear off the high street turning away paying custom. Do senior management in England know about this judging by other comments on here. No

Mardik was a very friendly and fast waiter. We enjoyed our stay :)

Handily was brilliant, we will definitely be back

Food was good and Mardik was very friendly and polite. Great service overall.

Served by Etain,great service 👌

Had a great experience with excellent food and great service from our server Handik. Could not recommend enough!

Namitha was great, a lovely experience. Nothing was a bother. Thanks so much xx

Marduk is very welcome and fast Thank you

Extremely rude and condescending waiter. We dared to seat ourselves at an available table at the half-empty place and he came over, looked at us with disdain and demanded to know who had seated us when we asked how to order there. He then proceeded to tell us that the restaurant is not taking any customers because it is understaffed (at 1:30pm and barely any customers there, mind you). There is no sign at the door to that effect or even a sign instructing customers to wait to be seated. And they have the nerve to call themselves "Italian," when such a culture is associated with generosity and hospitality. Overpriced anyway according to the menu, I'm not coming back.

The food here is amazing. If you get the chance go grab something to eat!!!!

Great service from Sinead, Siobhan and all the staff in Zizzi, food was just amazing would definitely recommend.

If I could leave a score that was negative I would, such is the abysmal performance of this so-called Italian restaurant. Utter omni-shambles squared! Chimps could do a better job. Can’t get a simple order right nor deliver it to your table the way you ordered it. Avoid at all costs! Entire staff should get P45s and I’m not joking. (-5 * across the board) Honestly, could not recommend this place to anyone never mind actual paying customers.

Alright food and absolutely dreadful services

So much of the manu was not available but what we got was amazing I would like to say the chef Akash was amazing telling us how to eat the dessert and when I ask him for a crispy pizza he said no problem he was so nice and friendly and did it all with a smile.He made a bad night a great night thank you so much Akash

Lovely Italian restaurant with great atmosphere. Food was so delicious. Our waitress etain was amazing she provided such a great service. Will definitely be back!

Thank you Etain -my husband and I had a fabulous lunch today, although very busy, nothing was too much for Etain. Food was delicious. Definitely will be back x

Gorgeous restaurant with a real Italian feel. Our waitress Etain was extra nice and asked if we were celebrating anything, which we were! She made our whole experience amazing and even our some candles into the dessert we ordered! The food was also amazing especially the Verdura pizza! Will definitely be back 😍

Great place for pizza pasta and good kids menu. Service was excellent.

Very long wait for the meal. When it comes to food, everything related to pizza is delicious, but the pasta is very "so-so". The toilets were dirty, which really surprised me because I expected something really better from this place. I probably won't visit again.