GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.8

Based on 163 opinions finded in 2 websites

site_photo4

Nº 1243 in 1400 in Belfast

Nº 41 of 54 Pizza & Pasta in Belfast

CUSTOMERS TALK ABOUT DISHES WITH..calzonepizzachicken

comment_iconOpinions

Worst takeaway and service ever experienced would rather eat seasoned cardboard

site_logo

carl mc cabrey . 2024-10-07

MORE AT Google

Rude, terrible customer service and liars

site_logo

Nicola Bassett . 2024-07-21

MORE AT Google

The burger I ordered was burnt. When I called to complain, the person was rude and hung up on me. I won't be ordering from here again.

site_logo

Korey . 2024-06-10

MORE AT Google

absolutely sexy food, made fresh and brings taste when eaten, service is amazing as the 2 men who run it are extremely nice. Atmosphere is lovely as there is a widespread of smells and tastes and you can sometimes even watch your own food being made!! I would defo recommend

site_logo

Noah Bell . 2024-05-25

MORE AT Google

Very poor pizza dry no taste and boring . Chips where nice bread and butter sandwich.. pizza in the bin. Omg when I rang him back he hung up on me and called me names I rang back to question him I'm blocked hahahaha . Don't eat from here please .

site_logo

Thomas Smith . 2024-04-26

MORE AT Google

Absolutely Beautiful ⭐️⭐️⭐️⭐️⭐️

site_logo

Glen Carson . 2024-04-01

MORE AT Google

local resident: “no tomato sauce, the worst pizza I have ever had.”

site_logo

Nathan Sharp . 2024-02-17

MORE AT Google

Greatest kebab in Northern Ireland, maybe the world. Grazia special on king naan, house sauce and salad 10/10.

site_logo

euan patterson . 2024-01-21

MORE AT Google

Great staff and one of the best kebabs in Belfast.

site_logo

John Hemphill . 2023-09-20

MORE AT Google

The most polluted food is a very bad chef like animal faeces

site_logo

Mohammed Karimi . 2023-08-30

MORE AT Google

The most polluted food is a very bad chef like animal faeces

site_logo

Mohammed Karimi . 2023-08-30

MORE AT Google

Hello, I rung up and ordered garlic dip with a side of kebab and they sent me a bottle of lynx epic fresh won’t be back

site_logo

Satoshi Nakaceltic . 2023-08-24

MORE AT Google

Will never be back. The owner is the most ignorant & rude person- we had placed an order & they charged us the full amount and cancelled our order, i had rang to ask why he had cancelled and said we were to far to deliver to even though they have delivered to us before no issues. When i offered to call to shop to collect food he said i would have to pay again even though they still had our money from the original order. The way i was spoken to on the phone was ridiculous considering i was offering to help by coming to store to collect if it was too far delivery.. not to mention we paid £6 for the delivery which is ridiculous in itself.

site_logo

Lauren Foreman . 2023-08-13

MORE AT Google

The grazia is two minutes walk from my house, I've never had a bad kebab or pizza from them a lot of the people complaining are ordering on a Saturday night when the place is packed instead of being lazy & ordering a takeaway on a Saturday night u should go into the shop & order it it's cooked right in front of you ,& the grazia special mixed nan bread is the best I've ever tasted. I'm from Scotland, spent over 8 years in London & now live in East Belfast. Don't believe the reviews I just had a grazia special nan bread kebab with doner kebab, chickey kebab, chicken tikka, steak kebab & chicken pakora in with salad & sauce for ,£8,50 &it was massive & full of meat I couldn't eat half of it but I have a lovely breakfast waiting fotyme tommorow morning before I go to work.

site_logo

big tam . 2023-07-23

MORE AT Google

Probably the worst service and worst kebab of all time! No salad, no cucumber, no cabbage, threw the food and shouted at staff & customers, the staff were so rude AND we watched them aware at customers for asking for salad!

site_logo

genevieve parkinson . 2023-06-10

MORE AT Google

Unfortunately, I couldn’t give zero star , the owners attitude it’s completely stink , zero customer service , a part of his unfriendly behaviour. He asked for £1 to put little ketchup the chips , ketchup is free almost everywhere including McDonald’s , greedy man, I spent £13.50

site_logo

Firas Kareem . 2023-06-04

MORE AT Google

Hands down the best kebab shop in Belfast! Never had to wait more than 10 minutes for my order either. Always have a chat with the wee man who always works there, the manager I assume, he is so lovely and really makes the place magic. Would recommend to anyone who hasn’t tried it! (Especially a the donerita pizza with extra cheese and house sauce)

site_logo

Marcus McCullough . 2023-04-16

MORE AT Google

Great service great guy behind the counter and food was beautiful all in all its great if u want a high quality kebab and the seafood pizza was absolutely stunning

site_logo

Eoin Mccready . 2023-01-26

MORE AT Google

If I could give zero stars I would, this place is an utter disgrace used to order from here all the time and was lovely and I don’t know what’s happened… ordered a cheese pizza and a steak baguette, cheese pizza was burnt, like cardboard and just unedable, the baguette was completely burnt, onions wee burnt and so was the steak and the cheese was stuck to the paper that it came in, was supposed to come with onions, mushrooms and peppers only came with onions… phoned the store and just was complete and utter rudeness from the boss, shouting down the phone saying there was nothing wrong with and asking what did we want him to do put it in a box… disgusting behaviour and with myself also working in a pizza place as customer service head… I’d be sacked if I spoke to customers like this… disgusting and will never be back

site_logo

Kyla Phillips . 2023-01-12

MORE AT Google

Order the seafood pizza it was dry and like cardboard. Plus it was 20 mins late I also order can or coke and Fanta lemon and I got diet coke and Fanta orange

site_logo

Clairelouise Mcmullan . 2022-11-27

MORE AT Google

Best pizza and kebab I’ve had in a while. All the food was cooked fresh and tasted amazing. The wait wasn’t too long and the server was really friendly. The donner kebab was amazing.

site_logo

Amelia D . 2022-09-11

MORE AT TripAdvisor

An absolutely shocking behaviour off the person on fone my child wanted kids meal and they delivered to wrong address rang up and man was so rude to me on fone saying they tried ringing my fone which I rang number bk and was on another call absolute joke no customer service at all I would definitely avoid this place ordered out of this place before few times but I won't be ordering again

site_logo

Patricia Bell . 2022-06-26

MORE AT Google

Pizza was uncooked, still doey, when I rang the shop to say it was under cooked man asked me what did he want me to do about it and put the phone down, 1st and last time I will ever try here 😢

site_logo

Lisa B . 2022-04-23

MORE AT TripAdvisor

Very tasty food, made fresh instore by highly commited, pasionate and friendly staff. Very good value

site_logo

Johnny Donnelly . 2022-04-16

MORE AT Google

Need to learn phone manners. Very rude! Came 20 mins late and look warm but big portions.

site_logo

Alyssa Morris . 2022-04-07

MORE AT Google

Really wish I hadn't bothered. Trading under two business names, grazia and brooklyn calzone, (hope the tax man knows) ordered 2x calzone at 10pm. Order to be delivered in 10-15 minutes. 40 mins later were told "we are very busy and order will be with us in 15 minutes"... no problem. Order arrives 30 mins later and what greets us are two flat half pizzas, with little to no filling cut into fingers like we are children. Called back to discuss with shop as order incorrect. Was called every expletive under the sun and with such aggression my husband heard him from the kitchen. Absolutely disgusting language and zero respect. Wish i could add a picture of my flat pizza soldiers 😑

site_logo

Stephanie Pickup . 2022-04-03

MORE AT Google

Do yourself a favour and avoid at all costs. Just go somewhere else. Ordered a calzone and a regular pizza arrived instead. Phoned up to explain the situation and was just ignored by the owner and then after he insisted that he made that calzone and that I was in the wrong proceeded to hangup on me - I called up again and he proceeded to assume that I didn't know what a calzone was despite ordering it. I then asked if I could send him a picture of the pizza so he could see it wasn't a calzone and instead he started screaming down the phone at me and hung up again. Will not be back. P. S. Here's a picture of the "calzone"... The pizza place is just bad - including the food.

site_logo

Jason . 2022-03-06

MORE AT TripAdvisor

Do yourself a favour and avoid at all costs. Just go somewhere else. Ordered a calzone and a regular pizza arrived instead. Phoned up to explain the situation and was just ignored by the owner and then after he insisted that he made that calzone and that I was in the wrong. After shouting down the phone at me he proceeded to hangup - I called up again. He assumed that I didn't know what a calzone was despite ordering it. I then asked if I could send him a picture of the pizza so he could see it wasn't a calzone and instead he started screaming down the phone at me and hung up again. My missus could hear him shouting from the other side of the room.Overall it was a very concerning level of aggression. Will not be back. P. S. Here's a picture of the "calzone"... The pizza place is just bad - including the food.

site_logo

Jason McCartney (RidingWithSheila) . 2022-03-06

MORE AT Google

i found someones weave hair in my chips

site_logo

LiterallyAsian . 2022-02-11

MORE AT Google

personally i havent tried any of your food but if curry chips is on there then im in for the chiken masal i love he 1 star reviews and i had 0 problems with there mae

site_logo

Mr Ixpon . 2022-02-11

MORE AT Google

Wrong pizza order, did not give us a new one as the one we had delivered was touched, Pathetic

site_logo

Damian Drewniok . 2022-01-16

MORE AT Google

Wasters. I order while they are open I get charged then they cancel my order. It's not the first time. Never again.

site_logo

andrew reid . 2021-11-16

MORE AT Google

Largely inedible and I'm worried I might get food poisoning from the morsel I was able to stomach. Stale and cold. Guy on the phone (English) was rude, unhelpful and unapologetic

site_logo

belle e . 2021-10-29

MORE AT TripAdvisor

I got a 14 inch pizza from these guys, it arrived well over an hour after ordering it and was cold, stale inedible and dry asf. Seemed to have barely any tomato sauce or cheese on it. When i complained and asked for a new pizza the f*nny on the phone wouldnt send me a fresh one out and denied me a refund. Avoid these useless c*nts.

site_logo

Lunch break guy . 2021-10-29

MORE AT TripAdvisor

This is the last time I got robbed there, again presented with the wrong/incomplete order. The staff seems to be from another planet. Arrived tired from work, and had to argue over the food order. Very poorly run business This is a meal for £10

site_logo

BanGMOnow . 2021-09-13

MORE AT TripAdvisor

Absolutely appalling service. Went to lift another fork as we were at a concert and decided to share food after and the worker snapped the forks out of my hand. Cheeky ignorant person! Even the other fella behind the counter didn't no where to look because of his behaviour. Never have I heard of a shop saying 1 fork per meal!!!!!!! AVOIDDD

site_logo

Shauna Mcgahan . 2021-09-11

MORE AT Google

Ordered and waited outside as per posters up. I was only one to order but delivery driver and his friends where eating food inside. When they left the owner and his young son sat out the back on there phones 20 minutes later still no sign of my pizza so I went in. And they only then started making my pizza!! Very poor especially when they weren't busy and had no excuse to have forgotten to make my order. Not the first time this has happened either. I won't be back.

site_logo

Nicole Matthews . 2021-07-31

MORE AT Google

Shocking behaviour from driver. Shouted at me down the phone and swore. Food took nearly 2 hours to arrive, despite, after 1hr being told it would be 15 more minutes. To top it off, they got the order wrong.

site_logo

Jimmy O'Neil . 2021-07-24

MORE AT Google

Best pizzas in belfast and staff friendly

site_logo

john irvine . 2021-06-18

MORE AT Google

Me and my housemate are always going halfers on a large pizza and wow is it value for money.... this pizza was so big you can see it went squarish in the box lol. And they taste great. You just can't get that pizza place dough from a frozen pizza can you.

site_logo

893dmm . 2021-05-29

MORE AT TripAdvisor

We ordered a kebab and received a tiny portion wouldn't be even a kids mean paid £10 in total for extra sauce and drink.... So disappointed will not be ordering from here again 👎

site_logo

Marcuswhite16557 . 2021-04-09

MORE AT TripAdvisor

I live just round the corner from here, unfortunately I can not eat anything they sell. It does however smell and look great, staff are friendly enough to say hello as I pass and I am told the food is good too, so explains my rating.

site_logo

Peter Morrison . 2021-03-25

MORE AT Google

Worst service iv ever had dont take orders on just eat then cancel them, no wonder people dont come back or give you good stars

site_logo

Nikkii Foxx . 2021-03-19

MORE AT Google

Ordered a “hotdog” and what cane was two burger buns with two sausages xDDDD can’t stop laughing. Also the driver showed up an hour late. At 2am haha

site_logo

Ieva Mileryte . 2021-01-22

MORE AT Google

Partner ordered via just eat at 11.10pm and order was accepted straight away. 12.35pm 5 minutes after the shop closes I've phoned and they said it was on it a way and explained they are busy which I can understand but not at closing time especially with a pandemic and you can't get collections or walk ins. We live less than 5 minute drive and we have now reached 1.09am and foods not arrived. Out of pocket and they have shut the shop! Just eat are being unhelpful due to the shop accepting the order in the first place!!

site_logo

Summer Rea . 2021-01-21

MORE AT Google

Ordered thin n crispy and what I got was raw pizza dough undercooked toppings and a thick base - and when I complained no offer of refund or replacement- avoid this place at all costs

site_logo

Jph414 . 2020-11-28

MORE AT TripAdvisor

This establishment is perfectly fine with accepting orders, taking payment, marking as out for delivery and not delivering. Payment taken, nothing delivered and not answering the phone. Avoid at all costs!!

site_logo

jaiiiiims . 2020-10-28

MORE AT TripAdvisor

Slow it delivering ordered at 7,10pm came 8,45 and cold not be get out off there again.

site_logo

Phiip Ferry . 2020-10-18

MORE AT Google

Unreal ordered a keebab & im a good customer to this establishment 1hr 30min later i phoned to see where my order was i was told you wont be getting your order as mu driver won't drive there although they have delivered here so many times and only 5mins away. But the main reason i say to people stay well away from this establishment as a long residing member of the Ravenhill road born and bread, we don't accept that behaviour from tourists a man angrily shouting down the phone to you, absolutely unreal never experienced as bad service in my entire life and business like that do not deserve east belfast men woman and childs hard earned money.

site_logo

stuart sederquest . 2020-08-09

MORE AT Google

Customer service was appalling, as a visitor from Scotland not to be able food as you like it I was shocked! Then to get to hotel to find kebab had no pitta bread at all a tray of meat never again would I go back here

site_logo

Jacq k . 2020-07-28

MORE AT Google

I will never order from this shop again. Ordered off just eat the order arrived the pizza was burnt, and the kebab was covered in salad even tho I had ordered it WITHOUT salad. I rang up and the girl on the phone said can u not just PICK it off, no sorry I cant I am allergic to tomatoes. Well it’s going to be 30-45 mins yes that’s ok I will wait for a new one to be delivered. An hour & tens mins later I rang back, we are really busy the driver hasn’t came back so I can’t give u a time of when it’s going to be delivered, I said to them that I should have been priority as it was your fault the order was wrong, the girl got really cheeky on the phone and then hang up. I went to the shop for the owner to laugh at me and say it’s only 3 tomatoes on it you could have picked them off again I stated I was allergic to tomatoes and the owner started to laugh at me while waking to the till to give me my money back. The customer service in this place is a joke by the employees and the owners.

site_logo

Elizabeth Sloan . 2020-07-19

MORE AT Google

Terrible experience had when you put on your order no salad because you are allergic to tomatoes and they send you your order with salad and tomatoes rang to tell them and they told me to pick the tomatoes off!! Asked how long it would be with no time given as they where very busy 1hr and 15 mins later I rang back to be told they don't know how long went to the shop myself for the driver 2 be there and 2 people in the shop fair to say i will never return and hope the health and safety people go there soon and they have the same situation

site_logo

Ashlee Johnston . 2020-07-19

MORE AT Google

best lamb donner ive had in a long time, excellent customer service from the staff, will definatley order again

site_logo

alan dun . 2020-07-18

MORE AT Google

Outstanding kebabs. Just try them

site_logo

scott cromar-brooks . 2020-07-15

MORE AT Google

Great place with good food and at good prices. The girl at the phone/till/serving is amazing, always polite, delivering best customer service and with a great smile. Everyone will find something they'll like in here.

site_logo

Andrei Cebanu . 2020-05-31

MORE AT Google

Used to love this place but the last couple kebabs I got out of here made me a tad ill. Nice guys though.

site_logo

Tristan Hann (The Vape Mechanic) . 2020-03-05

MORE AT Google

Love this place, food is great and service is excellent

site_logo

Steven Hanna Fitness . 2020-02-16

MORE AT Google

Ordered pizza with chicken . ( plain ) got yellow chicken ( clearly curried / spiced ) I simply said “sorry excuse me , I ordered Plain chicken . “ He checked the receipts and says that is plain not spicy . I pointed it , “it’s yellow , and spiced” I ate a bit and said it’s spicy I can taste it . He grabs the pizza “, go .” I asked for refund then . He says “we don’t do it “ shouting . I asked why he’s being so rude and aggressive . I would take a pizza with plain chicken . Go ring up for your refund ! I said ring who , I ordered on your website , your the owner . Your grazia . He grabs the chips and drink , sliding it to another person shouting out it in the fridge ! Ridiclous behaviour . Disgusting anyone shouting at someone when they got the order wrong . Anyway I don’t recommend it for that reason . Aggression. Whilst being there i seen him handling cash , etc and preparing fresh food without washing his hands. Taking back a sauce from an order he got wrong and placing it back to be used . Positive I got my refund from contacting my bank and I don’t have to eat contaminated food . Be warned .dont go !!!!!!!! I highly recommend other pizza places near slice of Sicily , little Italy , little wing , greens , four star , Marios , pizza co . Sphinx kebab are amazing ! Or even the pharaoh .

site_logo

ninar368 . 2020-01-24

MORE AT TripAdvisor

It was nice but I must be honest food was freezing

site_logo

Kelly Anderson . 2020-01-11

MORE AT Google

Pizza came after an hour wait.Cold and undercooked wrong toppings and no drinks, driver said he would be back soon with then half hour passes gave a call told me I’ll not be getting the drinks even tho I’d paid online after that for extremely aggressive down the phone due to this I will call back everyday until my money is refunded

site_logo

noelf711 . 2020-01-01

MORE AT TripAdvisor

Love the food, chicken pakora and chips with garlic mayo is my favorite. Sometimes chicken feels a bit dry though. I tried again after a week of this post and they seems have made significant changes..the chicken is very good and tender.😋 Keep up the good work

site_logo

Dhanush . 2020-01-01

MORE AT Google

Waiting 2 hours and 15 minutes for the food to come is rediculus and when you phone to find out what is happening they don't even have the decency to answer and let you know and it is still not here what the hell just eat needs to do something about this how do you get a refund.

site_logo

victor garland . 2019-12-25

MORE AT Google

Good wee place to get a bit on the way home from the pub... good portions and tasty too... as far as a dirty kebab goes...

site_logo

Keith Walsh . 2019-12-02

MORE AT Google

Avoid! Waited 1 hr 40 minutes, it arrived just as we were about to cancel... staff could not be more disinterested and basically hung up the phone when we rang to complain. Our fault for paying online in advance I guess. Will never reorder from here again

site_logo

Siobhan . 2019-12-01

MORE AT Google

Had a great pizza lots of toppings chicken strips was delicious and fast delivery

site_logo

Tracey Davies . 2019-12-01

MORE AT Google

Usually the pizza i get out of here is peefectly cooked. Recently I've been getting alot of badly burnt pizzas. Not impressed.

site_logo

Brandon Woods . 2019-08-15

MORE AT Google

Always great staff, food is excellent why not call in and try. Very good price :)

site_logo

Brian Heron . 2019-07-21

MORE AT Google

Their quality falling down each day... not great

site_logo

Eldhose Mathew . 2019-07-01

MORE AT Google

Friendly staff and just what you need when you’re desperate for a pizza or a kebab. Good choice available at reasonable prices.

site_logo

Keith Ruffles . 2019-06-08

MORE AT Google

Fantastic food. Great portions. Very friendly staff. Couldn't fault it at all.

site_logo

ken mccrum . 2019-05-31

MORE AT Google

Pizza arrived luke warm and with Raw Mushrooms phoned to complain and got nothing but attitude not be ordering off these clowns again

site_logo

SHIRLEY MCCRACKEN . 2019-05-13

MORE AT Google

Ordered for the first time after a recommendation from a friend. Food was great value for money. Massive potions & really tasty. Ordered 2 16inch pizza between 6 people. Omg they are huge. Also 1 a lamb donner kebab. This would feed 2 people easily.

site_logo

Adventure583765 . 2019-04-24

MORE AT TripAdvisor

Love this place just a pity the rugby on Saturday night took us somewhere else to avoid traffic, food is excellent, price is excellent and the mixed kebab special will keep you in keto

site_logo

SH Fitness . 2019-03-25

MORE AT Google

This is a hidden gem of a place, following the keto way of eating the mixed special kebab keeps you in ketosis, it is excellent value for money and really tasty, been going here for a few months now in a Saturday for a wee takeaway treat

site_logo

StevenHanna1973 . 2019-03-22

MORE AT TripAdvisor

Just got a delivery on time about 40 minutes, I ask for Donor kebab on naan bread with plenty house sauce , garlic mushrooms with with garlic mayo , chicken wings with hot sauce . And a portion of house sauce on the side. Everything came dry with separate portions of sauce . But chicken wings Luke warm and mushrooms cold. Tasted ok but disappointed. I Think they need to employ somebody who speaks proper English speaking person on phone lines to take order properly. They seem to want you off the phone very quickly.

site_logo

Hugh Taggart . 2019-02-21

MORE AT Google

They brought for my girl kebab without bread nor garlic source just dry meat for £7 was so disappointed. I found it left at the kitchen counter when I came home she didn't eat it!

site_logo

Puro Ninela . 2019-02-20

MORE AT Google

Good customer service, pizzas at the best price, would be fantastic for when you’re drunk/hungover, house sauce was free too!

site_logo

Cerys Speers . 2019-02-08

MORE AT Google

Best pizza place in Belfast for the price. A 16 inch godly kebab pizza for 9.50 is hard to beat. Been getting pizzas from here for almost 2 years now and always meet expectations. Solid 5/5

site_logo

Conor Leckey . 2019-02-08

MORE AT Google

Lucky it even got that. Food was just ok, however customer service is truly awful and very rude to customers and in dealing with customers over phone and making slanderous accusations against customers

site_logo

Amanda Logan . 2018-12-20

MORE AT Google

Great food, great value the mixed kebab box is excellent and if you are following the ketogenic diet will keep you in ketosis

site_logo

Steven Hanna . 2018-11-24

MORE AT Google

Had a Pizza from this place earlier. Staff were lovely and pizza was absolutely tremendous. Tasted beautiful. Definitely be back again

site_logo

Fintan Woods . 2018-04-25

MORE AT Google

Lucky it even got that. Food is grand tbh however customer service and care are absolutely awful. Ordered last night. Had to phone 3 times to see where order was. Was promised outside my door in 1 minute. Never arrived!

site_logo

Tracey Shaw . 2018-04-15

MORE AT Google

Great food and staff , nice portions

site_logo

John Novotny . 2018-03-13

MORE AT Google

Food is lovely great value for money have ordered a few times and would definitely recommend 😊😊😊

site_logo

Patricia Johnston . 2018-03-04

MORE AT Google

Outstanding,the best by far , good food and the staff are excellent,the delivery service is quick and reliable.👌👍

site_logo

ambrose murdock . 2018-03-02

MORE AT Google

Poor quality toppings. Didn't like pizza

site_logo

Franky . 2018-02-21

MORE AT Google

Beautiful menu and staff. Action lol

site_logo

Karl Meredith . 2018-01-05

MORE AT Google

First time. Tasty mixed kebab, especially the chicken. Naan and House sauce quality too.

site_logo

Brian Boyd . 2017-08-16

MORE AT Google

Food was fresh and use good quality ingredients, but the taste is just fine.

site_logo

Dave Alderson . 2017-03-12

MORE AT Google

Similary restaurants in Belfast

restaurant_img
2.8

489 Opinions

location-icon364a Newtownards Road
Pizza & Pasta
outdoor_seating_98260takeaway_98260delivery_98260

biggest joke ever. ordered two hours ago ITS 5AM and they still havent delivered the food. genuinely never buy from here!!!

restaurant_img
2.8

56 Opinions

location-icon82 Royal Avenue
Pizza & Pasta
outdoor_seating_332632takeaway_332632delivery_332632

Is this place still open? Drove round last night and last weekend but closed both times.

restaurant_img
2.6

1369 Opinions

location-icon38 Belmont Rd
Pizza & Pasta
outdoor_seating_97968takeaway_97968delivery_97968

Placed an order and it said it would be 55 minutes rang up and the girl said it would be the next order to go out 40 minutes past still no food eventually it arrived over 2 hours later when my husband rang the girl was so cheeky and rude and Apparently she doesn't work in a take away according to her. Food came and it was freezing she offered us £10 off our next order there won't be a next time stay clear from here.

restaurant_img
2.5

26 Opinions

location-icon2 Lisburn Rd
Pizza & Pasta
outdoor_seating_97904takeaway_97904delivery_97904

It’s not the first time I have placed an order for our business and we never had any issues before. We have been their customers for many years. This is the first time I ended up in a really unpleasant situation. 5/09/24 I placed an order at 7.30pm and was waiting for it as usual. The driver rang me and said that he was outside but I said I didn’t see him on the cameras (we can see the whole street here and it was never an issue for their drivers to park in front of our premises) so he hung up. Then he rang me again saying he is parked outside but again, I don’t know where he went as he wasn’t beside our premises. I tried to explain to him where we are but he started arguing and he said “Are you coming to get this order or what” I said “I do need this order but can’t just go outside not knowing where you are, looking for you” so he hung up. I rang back to the store on Lisburn road, from which I always order and got to talk with Kristina. She said she will send a different driver as this one came back to the store with our order. So I said that’s ok, and I will wait for him and once again nobody came. As I mentioned before we can see the whole street and there was only my car parked. So I rang her back and she said that the driver is outside when he wasn’t. It was really frustrating as I have ordered from my business before, many times and we hadn’t had any issues like this. I rang their local store for the third time and Kristina refused to give me their head office number and cancelled our order. She also hung up on me twice. So this ended up really ugly. With this customer service we received today I don’t feel happy to order for my business from them again. Nobody likes to be treated this way

restaurant_img
2.5

173 Opinions

location-iconUnit 5 Queens Quay Abercorn Basin Belfast BT3 9QQ
Pizza & Pasta
outdoor_seating_97884takeaway_97884delivery_97884

evite este lugar, la peor pizza, nunca me faltó la comida que pedí, la pizza era algo que un niño haría