Karaway Bakery in Newham

To be clear, this review is for the Karaway Bakery, mail order service. We order four loaves from Karaway, after reading many positive reviews, planning to use one and freeze three, as good quality rye bread freezes very well. However, we were disappointed to receive four stale loaves that were already only fit for breadcrumbs. Given this was our first order, and for £20 (there is a minimum order amount), it is particularly disappointing that we were not considered important enough to send out reasonably fresh bread. Even worse, while our order arrived Thursday, trying to contact the bakery to report this was not possible as they appear to be closed on Fridays We shall not be buying mail order again and cannot recommend this service to anybody.

I have been to Karaway in Westfield and on Borough market, they just simply do the best pastries and are really cheap for the good quality!

We travel here just for their very delicious pastries and breads. The staff are so lovely and the food is so fresh. Love that it’s served on proper plates with a cup and saucer. Our go to place when in Stratford never disappoints. Wish there were more authentic bakeries like this one 😍

It is a very excellent place to go and to spend good quality time with your family. However what made it truly amazing is the outstanding customer service i received from Justina. She was polite, respectful and just a all round good person. Going to visit here my often 100%.

Most of the reviews on here rightly highlight the delicious bread and the coffee and cake isn't bad either. However, I am not so sure about the customer service if my last visit is anything to go by. I always go to Karraway for coffee and a piece of cake if I'm in Stratford. I was in transit on Saturday so decided to go in. I went up to the counter where a customer was paying to place my order as I didn't want to buy bread. The sales assistants ignored me completely to the extent that I felt like the invisible woman. One by one they served people who had come in after me and who had been hovering by the bread baskets at the front of the shop. I finally asked if someone could serve me and the assistant in front of me sucked her teeth and said 'yes just wait.' When she finally decided to take my order I asked her why she had served so many others before me. Before she could answer one of the people who had pushed in started to laugh and said 'oh, she will serve you when she is ready. Don't get so angry about bread.' I asked to speak to the manager and was first told I would have to wait until 3 oclock. The assistant then changed her mind and went to fetch a woman who had been filling the bread bins. I told her my issue and she said 'yes, well they should have served you but people shout at them if they don't serve the ones who want bread. I also have a new member of staff in training.' When I pointed out that I was complaining about the customer service she said 'yes you are right.' She then gave me a cup of coffee on the house and told the sales assistants to serve people in turn as they came in and not randomly. Thanks for the free coffee which was tasty but it was a most unpleasant experience and I won't be back and I won't recommend you to friends as I have done in the past.

I have had their breads which I like and are very good. The cinnamon buns however are a bit plain...lacking in butter and sugar. Lots of cinnamon which is good but could do better. Staff are lovely.I hope the bakery chef reads this... Would love to try again once they spice them up.

They make outstanding bread - we love the dark rye with nuts (Brazil nuts, Hazel nuts, pistachios, raisins). We buy a loaf, freeze it and then eat it over a month. Just one slice fills you up! Highly recommend it.

Forget about any of the chains in Westfield or indeed John Lewis for coffee and a cake or a delicious sandwich - this place is delicious and extremely good value. Primarily a bread stall but serving lovely Scandinavian style cakes and good coffee.

The only one place in London where you can buy real bread. Service a little slow and annoying. And food safety is not adequate.

Fantastic bread. Get the Light Rye Sourdough one. Slightly sour and fragrant, properly moist, just perfect.

Stumbled across this place wanting to get away from the chains and fast food restaurants and was grateful to find this place. Lots of great breads on offer and dessert options. Staff very friends and seating area very clean. Will be returning again.

Very nice European style bread with atypical grains and flavours for the UK, generous tasters offered

Had come here early for a quick bite. The bread was very good. They have some good varieties, limited vegetarian options. We had a tomato and cheese sandwich, apple cinnamon roll, latte and a cappuccino. A pleasant start to the day!

I am a regular customer at their borough market shop and my favourites are the dark rye with nuts and the walnut raisin brioche. I cannot believe how many nuts are in the dark rye - it’s the best we’ve ever had! A must try!

Beautiful selection of rye breads, looked excellent. I needed something for my lunch but I’m wheat intolerant so needed a good rye sandwich or roll without any wheat In it. They had a selection on offer that looked great. I asked for one without wheat, they said I could buy a loaf of rye bread but they had no rolls or sandwiches made up that didnt contain wheat. I asked if they could cut into a loaf of non wheat to make a sandwich up?. They said no. I went elsewhere

Enjoyed coffee and a pastry here with a friend. Fabulous selection. Very helpful and friendly staff. It is near to the entrance to Waitrose on the lower floor of Westfield. We noticed a large selection of unusual breads so decided to buy some to take...

We came across their pop up stall in Borough Market London. They have a wide range from light to dark rye, sour dough too. Their rye flour are imported from Lithuania. Some are with seeds whilst some with nuts and raisins. Very good traditional rye...

Love this place, the bread and bakes are super, great quality and very fresh -massive fan of the rye breads. You have to try it..........

They make nice coffee and pastries. The raisin brioche is good too. They make a nice tree cake which is a must try here. Other breads are good too.

The gateway between great eastern food market and the main hallway opposite the excalators going up We would have like the breads to be less exposed for health resonas and the lack of a pure rye bread is a pity otheriwse a great selection of...

Been a few times, and got bread for t.a. Absolutely satisfied! Being picky when we talk about bakeries, but this one is really good in making mouthwatering and healthy bread!

I tried this little bakery looking cafe on a Sunday, and I must say the display was really appetising; from bred loaf to cinnamon rolls, everything looked golden to a crisp. I chose a chocolate and hazelnut brioche and a semi skimmed latte (skinny milk...

They have a lot of types of bread, all of them very nice, they even sell yeast free bread. As well they make awesome cakes and pastries.

Amazing little bakery in the middle of big shopping centre made a really good impresion on me as i was passing by and smelled those gorgeous aromas of breads, you can guess already? i couldnt pass without trying, and the staff was soooo nice, i...

Fantastic choice of Artisans Breads, particularly like the sour dough and chilli and garlic bread!! found in the Eastern Food Hall in Westfield Stratford.

I only buy bread at this shop. I always buy the pure Rye bread with no yest. Delicious! They can slice the way suits you best. The cakes as well are to die for.

I came across this shop in Stratford Westfield's and was impressed by the display of breads and biscuits. I wanted to purchase a biscuit snack for my toddler during the shopping trip and purchased the Ginger thins, as I am a fan of ginger i...

come here to buy to take home, rather than as a cafe. Their decorated chocolate cakes at £23 are so worth the money, beautiful and wonderful flavour and texture, all the individual cakes are lovely and so different, and as for the breads they are...

Good enough We order some delicious pastries and juices with Americano cafe and espresso nice location good foods Deserve the visit

On 17 Sep, I went to buy some rye breads at the westfield stratford store. The sales put several loafs of breads direct on the top of the glass display cabinet and asked me which one I wanted to cut in half. I couldn't believe...

We really enjoyed this place not much seating but managed to get a table as most of their business is take away their rye bread with fruit is excellent , we had coffees and some lovely cakes , its not cheap but got some great...

The best rye and eastern euro breads in uk Fruit and nut 100 rye is yum Pretty expensive tho Sarnie are a bit warm and limp tho

We have been a loyal customer of Karaway bakery at the Westfield Stratford for over 2 years now and have never come across any of their products to be less than amazing. Their breads are always fresh and full of flavour. Recommend their Lithuanian rye...

Tasted bread on Saturday and was looked at scathingly by one of their staff even though we bought 2 loaves. The following Tuesday asked the same member of staff if I could buy a loaf as they were closing the staff member turned to look...

I've tried the bread. Amazing, I love the taste, good equilibrium of ingredients for full taste. the quality is really high and the service is lovely and professional. It's also written all the ingredients for each product in order to avoid buy something that you're...

... as enjoyed in most Eastern European countries but sadly, rarely here. There's a wide choice of interesting breads with various amounts of the eponymous caraway so choose carefully to avoid marmelading disappointment

I have been trying cakes and pastry products in many coffee shops or bakeries around London but let me tell you this little bakery is exquisite, especially the Napoleon Cake, but i have also tried the custard pastries or the bread and they taste fantastic....

Worth making the trip for the bread alone, but great range of loaves to suit all ttastes, vegan etc. some really artistic plaits & impressive display

Quite simply the best sandwich I have ever tasted. The bread was very tasty and the smoked salmon tasted like smoked salmon. Excellent quality at a reasonable price. This is a small artisan bakery specialising in a fusion of Russian and Lithuanian breads. Well with...

The chocolate cake was out of the world. Never tasted anything like this before. It made my day as it was the best birthday cake I had.

small and bijou this small bakery specialises in bread mainly from eastern europe. A very friendly and quick service backs up the excellent break display and if you want to try something different then this is the place. I am especially fond of the Dill...

It wasn't my first visit! Still really impressed by the quality of their products! Staff is really helpful! Specially giedre who is smily, nice and know very well the products she sell! I will come back definitely with some friends and recommend it! Thanks a...

Great bread - tastes of what it suggests it will tastes Interesting cakes - the blueberry vetrushka was extremely tasty and much less sweet than I expected. Lovely place - especially for the bread which is amongst the best rye breads I have ever tasted

We wanted to have a coffee before catching the train home and everywhere seemed so busy. We found Karaway tucked away in Westfield and found a seat with ease. The coffee and hot chocolate that we ordered were very nice indeed, however the honey and...

Visited "Westfield" Stratford in London and having walked around the entire center, feeling tired, I notice "Karaway Bakery" on the ground floor. Looked good. Stopped for a slice of honey and walnut cake. What a treat. Amazingly delicious. Can't wait to visit again. Phil B....

I like this small shop! Food and pastries are perfect! I like because many choices! A particularly big thanks to giedre! She knows perfectly all products sell in the shop! And she is really efficient, polite and very smily!! Thanks a lot

We came across Karaway tucked away in a quiet corner of Westfield late on a Saturday afternoon. The rest of Westfield was heaving with shoppers, we had almost given up trying to find a seat in the many coffee shops but Karaway provided a welcome...

Have visited Karaway when in Westfield Stratford, on a number of occasions now. The bread is very high quality, with all sorts of different varieties, all made with Eastern European (Russian) flavours, From sweet to savoury, our favourite is the Lithuanian rye, tasting of licorice...