Jumbo R2 Chinese Restaurant & Takeaway in Winchester

Workers and owner is amazing, incredible food

Duck with ginger and spring onion 😋

Just ordered here for the first time and wow!! One of the best Chinese takeaways we’ve ever had.

Great food not just the normal Chinese take away.

We ordered from here today and became new customerw, we were greeted by a very welcoming and friendly member of staff, who was very happy for our service. Our only feedback is that our noodles strangely tasted and smelt like tobacco, I hope this was a one off as well be ordering from here again.

the customer service here is absolutely amazing. the woman who served us was totally lovely and offered us a different type of prawn cracker when she found out we were vegetarian. food was delicious, would really recommend

Such great food! Nicest one in Bishop's waltham

Only thing lacking was flavour.

Do not visit unless you enjoy eating raw chicken. Restaurant? Behave. The tables are covered with boxes. Place needs a visit from eho promptly

Have twice had food delivered in last 7 weeks. Easy ordering online. Both times delivery very close to time requested. Both times friendly delivery person. Both times pleasantly surprised by complimentary prawn crackers, mini spring rolls and fortune cookies. Both times really enjoyed the food. Thank you!

Waited 1 hour 45 minutes. Cold food. Inedible. Order was incomplete. Chinese manager/owner wanted nothing to do with this and hung up. Stay away from this place.

Cold food delivered after 1hour waiting and dishes missing which we were expected to accept 23mins later and had to pay for. These late dishes were sent back as inedible and phoned to explained so not to offend, only to be greeted by rude owners with a cannot care attitude. Feel sorry for the employees as those we encountered were decent and gave good customer service but were let down by management. Used this establishment previously with a few issues which we ignored but will no longer be using them any more. Stay away

Visiting my parents locally and I always hope they suggest a Chinese takeaway as this is THE best Chinese I've had. Food is fresh and piping hot. We collected from the shop, friendly staff with a comfortable waiting area. Portions are very generous, I just wish they had a branch in my current city of residence in Dorset!

Got a delivery this evening, food was appalling chicken chow mein was full of greese but tasted dry. Special fried rice looked like a batch of old tough meats thrown in a pot. Called them to complain and was offered another meal in which I did not wanting asked for a 50% refund & was told that they are not authorised to do this 🤔 Then was told that they are to busy tonight to deal with the issue 🙄 Then told that I will get a call back tomorrow ( which I doubt that I will) Then they hung up on me. Great customer service skills not. Will not be using them again have been a regular customer for a few years now but to be treated like this is totally unacceptable.

Best takeaway in the area by far.

Tried to order takeaway. Want to charge £2 delivery even though I only live 100 meters away. If I’m spending £50-£60 I EXPECT free local delivery…. You’ve lost my business for the sake of £2! 😂👍🏻

No other way to report this it seems: Address is NOT 2 Houchin Street (that is "Saxby's Eyecare" next door) and never has been the correct address is The Square, Bishop's Waltham which In know they have been told multiple times but done noting.

Can be a bit pricy, but we'll worth it. Best Chinese meal in a long time.

Food was awful..bland and not fresh..on 2 chinese take aways in bishops waltham this is the better of the 2..Not been back since..I go to Botley or Hedge end now.

Upon ordering at 2044 and confirming at 2046 (late due to partner finishing her shift as a midwife) An hour goes past and still no food. After phoning twice within a 1 hour and 45 minutes the person on the end of the phone apologised and said there Bishops Waltham branch was shut due to ‘health and safety’ aspects so they were taking deliveries from Winchester. Had I of known this before hand I would not have ordered food that is 11 miles away. Delivery driver turned up at 2241 and was very apologetic about it. As I thought the food was stone cold. I then phoned up again to the same person answering the phone. I asked for a refund or to speak to the manager and the person apologised and said ‘you can have 10% discount on your next order’……. To which I laughed. Still no refund and still no call back upon request. Will definitely not be using this again.

New Management took it over 1 year ago (2018) and the food is very nice Not sure of many takeaways around here (as not from the local area) but went there as it was listed on google as a Chinese restaurant, ordered takeaway but you can sit in if you like as there are tables. Very quick to cook considering we ordered for 3 people. slightly pricey but would order again. 100% would recommend if you want a quick, nice tasting Chinese. Not very easy to find as the building doesn't have a sign due to being grade listed (a bit of a shame as they could do with some advertising) but they are by the Lloyds bank if you can't find them.

Great food, lovely guy, our go to place for a Chinese 😋

This restaurant seem to think food safety is some sort of joke. Yet again a one rating due to their unsafe kitchen practices. The kitchen should be condemned until they can safely run a kitchen. Do yourself a favour and go to a different take away. I don’t think they’ll take this seriously until someone gets seriously ill (or worse!) I have a severe cashew nut allergy which causes anaphylaxis. Their cross contamination could cause death and they couldn’t care less. Disgraceful! You can request to see the report by emailing the local council. Boycott this restaurant, we deserve better.

Thought i would give r2 another go , had the spare ribs in bbq sauce , sauce was very watery and had no raste to it at least last time it tasted of bbq and the right colour

Delivery took 20 minutes, gave us free spring rolls and prawn crackers. Really lovely food.

Food was very great. Absolutely love it.

ordered, delivery driver hasn't got clue, became rude and then thought she can swear at me when i had to go out to find her for my own delivery. Unprofessional and told me not to order again.

The only Chinese takeout that I use. Big thumbs up.

Not great at all, beef tai curry tasted like it was mixed with soap and tones of salt, duck was definitely heated from frozen and so was the rice, i should have figured that from the get go as it only took 10mins to get delivered. would not recommend at all. im pretty upset i wasted my money

Just decided on a whim to try a local restaurant out on my way home - glad I did! Huge portions, friendly staff and great value for money. Top stuff!

Comments aren't surprising when you see the Food Hygiene Rating of 1 from Winchester City Council. States MAJOR IMOROVEMENTS NEEDED

This was our second time ordering from Jumbo R2. Food is delicious! Fresh and great flavours. We got delivery, and both times the food arrived quickly and piping hot! Definitely recommend.

A really Good traditional Chinese restraunt really good people a true Chinese experience the real deal.

Really friendly and good service. Food was very nice and reasonably priced.

Fantastic Chinese good food reasonably priced delivered to the door. Carly the delivery driver what a star you are. Thank you all so much

Food was good, but a very long wait in the cold.

First time I have used this chinese. Food was delicious, hot when it arrived and fast delivery. I would highly recommend.

Thank you Jumbo R2 for a very swift and yummy delivery 🙂 The food was piping hot and amazing as always. The delivery came dead on time. 🙂 I would thoroughly recommend

Great food as always 🙂 Thank you Jumbo R2 for a very swift and yummy delivery 🙂 The food was piping hot and amazing as always. The delivery came dead on time. 🙂 I would thoroughly recommend.

We are regulars to Jumbo r2 and nearly every week we comment on how nice the food is. But occasionally they exceed themselves. Tonight was probably the nicest Chinese we have ever had. The staff are always so friendly and delightful. It is slightly more expensive but you get what you pay for. Absolutely Lush 👍👍

Wonderful food, absolutely made my evening

Get rid of the freebies concentrate on the order. My Chicken Chow Mein was tepid. The king prawn curry was mainly sauce and the rice was stodgy. Didn’t dare heat Chow Mein up in case it had already been microwaved.

Best chinese I've ever had. Not greasy and plenty of meat. Highly recommend.

I had meal from here last night and it wasn't great..I've never seen white egg fried rice before which was tasteless..duck in plum sauce which had loads of chucks of pineapple in it so icI be sure what the sauce actually was as there was no flavour to it either..won't bother again..felt abit let down by it all really ☹️

We ordered a last minute takeaway very late and it was delivered very quickly. The delivery man was so friendly and we were even given free face masks which was a really kind gesture. The food was great as always. Highly recommend jumbo R2, the staff are lovely and the food is always good.

Food was OK bit greasy on couple dishes

Great food, very jolly helpful staff.

Was very skeptical after it got rebranded but thought I'd try it as everywhere else is shut due to corona. Food was great. Hot and tasted clean and fresh. Great menu with lots of choices Delivery guy was nice and on time. A bit more expensive than most places but I'll definitely be ordering from here again. I won't be going back to the usual spots!!

Food very good and a quick delivery. Some items were forgotten off the order which was a little disappointing.

Great food, Great prices & Portions, Great service 👍👍

We have been using the Silver River (which, I think is the takeaway branch of the restaurant) for 15 years, and it has been consistently excellent. Never a bad meal. We have a mile walk after collecting, but it is still hot on arrival home. Working our way through menu!

Very easy to place the order online and good communication to sort the delivery. Food was hot when it arrived but wasn’t the most punchy flavour wise. It was cooked fine and perfectly edible & we also appreciated the included prawn crackers and fortune cookies. It was just that the flavours weren’t quite crisp and different enough between the dishes.

the food is very gloopy and often not very warm - would not recommend - so quick must be reheated - not very clean

Today our second child was born, as neither me or the wife would want to cook when we came back from hospital, we sat in the ward and decided to order a take away for the evening. A complete error on my side and I ordered it to be delivered at 5pm instead of 8pm. Without realising, Carly went to deliver and of course nobody home. Carly was so lovely about it and said it’s no problem we understand, we will re-deliver with a fresh batch this evening. I then had to message later in the evening that we would be delayed. This was no problem again and Carly came out and delivered later than expected that night with a warm smile and a congratulations. Fantastic service. Went well above. The food was also great, it’s the first time we have ordered food from here and it certainly won’t be the last. Full of flavour and piping hot on delivery. The biggest chicken balls I’ve had! ;) (see photo). Next time I’ll dig deeper into the menu because there is a wealth of choice and I can see specials on there that I’ve had in China. Highly recommended

Not used the restaurant for a few years now but have used the take away service on many occasions and the home delivery service. Always had great food with ample portions. The home delivery service is also excellent and delivered hot and in the time scale given over phone when ordering. I would gladly recommend this restaurant to all

We didn’t eat there as it was card only and we had only cash! They would not accept cash. It was the first time there since it was refurbished and new owners. Hopefully we can try it again and they will accept cash.

I often get takeaway with my friends or family because the food is delicious and the staff are friendly. Don’t see any reason to complain about the food it’s the perfect place to get your local chinese takeout!

Just had the 3 person menu delivered. Prompt, courteous service, probably enough for 5 and absolutely spot on. Will get delivery again. Recommended.

Ordered here 3 different occasions now while visiting the area. Always good food and service. Just be aware they don't take card payment, although there is an ATM just outside.

Nice food good service will be back again

My daughter had just got back with the take away chicken balls were spring rolls (ok she should have checked but she’s 18) and I could not eat the greasy chow Mein to cap it they overcharged my daughter £37 not £27. Felt worse as I threw the food in bin ....really poor. I would go back to ask for my £10 but don’t want the scene.

Great quick efficient service. Food after 10 mins. BUT Apart from the prawn toast everything else was tasteless. You had heat but no taste in the flavours. Chilli beef was under cooked, soft and swimming in a tasteless sauce,it was inedible. I won't comment on the other meals, just that we will not be going back.

First time in a year for a Chinese takeaway and was sooo disappointed, service was lovely and quick but then alarm bells should've rung as no one was waiting and no phone calls taken while I waited the 10 mins on a Saturday evening!!! Tasteless, expensive meals. The crispy beef was under cooked, soft and swimming in a tasteless sauce,inedible. The prawn toast was lovely. The chicken balls were nice breast but again tasteless,the cat loved them. Perhaps it's us? We had waited so long for a Chinese take out that our expectations were too high. We won't be back.

New Management took it over 1 year ago (2018) and the food is very nice

We were so happy to find a takeaway that delivered to our SO32 postcode. Food was delivered on time, was very hot and absolutely delicious. Generous portions and very friendly delivery driver. Will definitely order again! Thank you.

Lovley food since the new management took over last year !!

Late Thursday evening, decided needed to eat, so called up R2 Jumbo - placed our order and 15 minutes and food was ready, was cash only when we went - as problems with their card reader, no prob's cash machine outside.

Great food, fast delivery, spot on.

Great selection of food, delivery for the SO32 postcode (rare!) and online ordering. Impressed what the new owners have done for the place. Only issue has been incorrect items being sent out more than once.

UNDER NEW OWNERSHIP! If you haven't tried R2 since before last summer, it is a completely different experience. Dim sum and delivery are particular highlights for us! Lovely food and great service.

Great takeaway good portions tasty will use again

Takeaway, clean environment great tasty menu

Good food and service. We live in Wickham and travel to Bishops Waltham for our Chinese take-away as we like it that much.

Stayed in bishops Waltham for a getaway, ate in once and had takeaway twice, the staff went above and beyond to make sure we were happy, gave us freebies every time and did a fantastic job taking care of us, great food, great portions, and a diverse menu, good to eat in or take out, would highly recommend.

Probably the best service I’ve received in a restaurant before. I have a lot of food allergies and they went out of their way to accommodate me and make sure I had a nice dinner. The food was amazing. I was very impressed with it.

The food was really lovely and tasty but it is really expensive which makes a regular take away out of our reach and will have to be a treat. Portion size was very good.

So we have just returned from this restaurant after not going there for over a year, based on previous comments and local knowledge.

Quick Friday night takeaway. Food was hot and generous portions, ribs very tasty, enjoyed by all. Thai chow mein was nice. Only 2nd visit but no issues.

Delish Chinese food. They do loads of decent varied options for vegetarians. Finally a takeaway restaurant taking vegetarians seriously.

I've had a few takeaways from here and since the recent change of management, things really seem to be getting back on form.

Out for drinks with friends and they all fancied a Chinese so we came here. Quite quiet for a Thursday night so drinks didn't take too long. Starters were generous in size, the ribs being particularly good their rest so so. Duck was not that flavourful. Mains courses came out quite quickly and were a mixed bag, chow main and rice was bland, the lamb was good as was the chilli beef, the salt and pepper chicken was drier than it should be. Overall, average, can't say I'll be rushing back.

The food was good and it was ready in around 20 minutes which was good as we had ordered quite a lot. Everyone was happy so can't complain!

Thought we'd give this a try, wish I had done my research first! Food didn't taste fresh, the vegetables tasted 'off' and chicken balls were burnt to a crisp. This raised my suspicions so I checked their hygiene rating online, which was a 1! I was absolutely disgusted and it confirmed my suspicions. I'm glad we didn't finish the food, I'd hate for my kids to get ill. Most of the food went straight in the bin, not fit for human consumption. Why are places like this even allowed to serve food to the public, it's a disaster waiting to happen.

We took a punt on this whilst staying in a holiday let. We pre-ordered and prepaid online. The delivery was 30 minutes late (although the driver did call us) but for us it was worth the wait. Hot (and spicy!) dishes, generous portions and nothing we faulted. So despite many very negative reviews, our experience was that it was a great meal for a good price and we'd definitely use it again!

We decided to give it a go after its re opening. Big mistake. The food was greasy, gloopy and generally unpleasant . They have a huge menu.....therefore straight from the freezer into the deep fat fryer. Horrible 🤮

I have had a few deliveries from jumbo r2 and many collections. Never been disappointed. Food always hot and delicious. Portions are more than generous - I always have left overs for next day. Certainly would recommend. Maria

Some of these reviews are carried on from the previous owners, so I feel that's unfair. Since reopening in June, jumbo has delivered lovely food, huge portions, and friendly staff. I regularly eat here and would recommend it

Sunday night and after a long day, a quick meal was needed. Hadn't tried this place since the change of ownership so thought we'd give it a go. Pretty extensive menu with some interesting chefs specials (pigs intestines, pork knuckles) as well as all the usual choices. Our food came pretty quickly and they were open to slight changes to the make up of some dishes. By the time we got home it was still piping hot, a good sign. Overall, the taste and quality was good but not outstanding.

Average food, very small portions for the money. Only good thing was the speed of delivery. Won't be using again

Disappointing, slow service followed by rubbery char siu buns and a curry that was inedible due to the slice and tough meat.

fantastic food and the two people in there tonight Fri 3rd August very helpful will be my local from now on

Extremely disappointing takeaway. Ordered chow mein with egg noodles and no vegetables or onions, received rice noodles full of vegetables and onions. Seaweed completely missed from order (still waiting for it 30 minutes after we finished eating). Very, very expensive for what you get. Only plus side is the smoked chicken. Wouldn’t order from here again.

Very nice food, polite delivery lady. Speedy delivery. Singapore noodles very nice. Lovely pancake Roll and rice was not greasy. Will definitely be ordering again! Much much much better than other take always in the area.

Pretty decent Chinese and decent price

Just picked up a takeaway and have binned it. The chicken fried rice had a strange taste to it the chilli chicken was like rubber and the spare ribs have been reduced to 4 now instead of 6...!