Based on 139 opinions finded in 2 websites
Based on 139 opinions finded in 2 websites
Nº 99 in 128 in Castlereagh
Opinions
I was charged twice for this order.
Daniel . 2024-10-05
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Chips and onion rings cold on arrival.
Neil . 2024-09-26
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Ordered a cod supper, and with the length of wait, I presumed it was being cooked fresh to order. When I got home and opened the food the chips were hot but clearly reheated although thankfully there were few crispy ends of potato. The cod however was as thin as could possibly be cut and was held together with batter that was obviously reheated several times so that the batter was crispy to burnt and the fish was dried out. My expectation of moist flaking cod in frest golden batter remains as a figment of my imagination and dreams. Won't be back.
Karen Mcafee . 2024-09-17
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Really delicious as usual. All elements were excellent including fish, chips, onion rings, tartare sauce and spicy pink pastie. A special mention for the chicken salad because the salad was so nicely prepared and because healthy options don’t usually taste so good.
Mary . 2024-09-11
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Good came early but fish was tough and very over cooked!
Stacey . 2024-09-01
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Not one bit of my notes were looked at and done. Chips were half cooked also
Donna . 2024-08-30
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I neve got salt and vinegar and cheese when I asked it's happened twice before not getting salt and vinegar
Nathan . 2024-08-24
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All cold and chips half cooked still hard
Shirley . 2024-08-20
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Food was cooked to perfection and arrived hot and very tasty. Good portion size as well. Will definitely be ordering again and will recommend to family and friends
Rhonda . 2024-08-15
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When received my order the fish was cold and chips were hard . My order was not up to the high standard I usually receive from John Doreys
Gordon . 2024-08-07
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Disgusting. Firstly got home order wrong. Pastue soaking in grease stuck to the paper onion rings same. Kids meal chips hard in middle. Phoned shop said come back with order will give you refund. Not possible for me to go all way back. WILL NEVER BE BACK!
Pat Duncan . 2024-06-28
MORE AT Google
Really good choice including healthy items such as grilled chicken with excellent and interesting salad and dip. Fish and chips really good as usual.
Mary . 2024-06-25
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has this food been delivered as we have not received it yet
Christine . 2024-06-14
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Waited for more than an hour..the delivery was messed up despite the fact that our address is just nearby the restaurant. Tho the food was actually nice
Jamaica . 2024-06-09
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bang on time and hot ... thank you !
Roly . 2024-06-05
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Food good but not happy that the driver left food on the door step and walked away
gary . 2024-05-31
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Food was tasty - a little greasy but hot. Unfortunately, the order was 30mins late. That marred the experience.
OLIVIA . 2024-05-23
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Absolutely useless can't get the order right again, I order the same thing most times and they get it wrong again, and I'm done from ordering from these half wits. Quicker to train a monkey.
Stephen McMaster . 2024-05-17
MORE AT Google
Food is disgusting just went in for a collection. Requested thousand island dip with meal and salt and vinegar on both meals. We didn't get the thousand island sauce and none of the meals had salt and vinegar on them. The chips taste like old oil was used. We won't be back
Lauren Mullan . 2024-05-05
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Bolognese chip was not Bolognese! It is chilli on chips. Twice now this has happened!
Carla . 2024-04-06
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Went this evening and ordered a curry chip. There was so little curry sauce on the chips that only a small section to the left of the carton actually had any sauce on them. Very stingy with sauce yet charged enough for it. Very disappointing!
T K . 2024-03-29
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very disappointing this time,,chips were ok,pastie,good,,chicken goujons,, not good at all,,
Johnston . 2024-03-27
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Not ready at collection time Now waited 20 minutes after collection time
Neil . 2024-03-15
MORE AT Google
Food was ready for collection earlier than estimated, well cooked and not greasy
Brónagh . 2024-03-05
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chicken chunks were over cooked almost like they had been cooked then recooked
gary . 2024-02-25
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late delivery and ignorant staff
Leslie . 2024-02-23
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awful. i will not order again. it is always late. the food is cold and really not worth the money. terrible service. just awful
Paul . 2024-02-17
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chicken breast was greasy chips were cold not a pleasant experience
Rhonda . 2024-02-12
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Chicken was overcooked and fish was under done, pretty poor as I've had from this JDs many a times but this was the first I can say I was disappointed with it
Jakey . 2024-01-29
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Really good the delivery was in time a nice
Eva . 2024-01-27
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Have ordered many times from here . It’s always delicious.. However food arrived last night and was not even lukewarm.. disappointed ☹️
Wendy . 2024-01-26
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Took ages for my food to be made! Plus my burger was drenched in sauce couldn’t even hold it 😡
Charlotte123 . 2024-01-13
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very disappointed waited nearly 2 hours for meal to arrive
gary . 2024-01-05
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2 hours for a chippy is just unacceptable , then for it to arrive cold, really disappointing
Mark . 2024-01-05
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Food tonight was excellent. It was delivered piping hot despite me making the mistake of ordering right in the middle of the dinner rush consequently it did take almost an hour to be delivered. The wrong drink was sent but the delivery guy went to the local shop to buy the right one since it was quicker than him going back to the chippy to swap it for the right one. To summarise, another lovely meal from John Dory's Dundonald.
Jan . 2023-12-28
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The food was very nice, but wasn't very warm.
Jim . 2023-12-14
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Beef and bird chip isn’t great the pepper sauce is very lumpy and very bland. I also ordered 2 tins of Fanta orange and only received one. Everything else was nice
Linzi . 2023-12-10
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Delivered to wrong house and neighbour brought it to us but it was cold
Pamela . 2023-12-03
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Got onion rings instead of battered mushrooms
Curtis . 2023-11-23
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A 2 hour long wait for two meals isn’t worth it. We live barely 10 minutes away
Cj . 2023-11-20
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Over 2 hours waiting on delivery. Changed delivery time several times. They seem to prioritise orders from their own app over the just eat orders. Food was ok but very greasy and just warm when it arrived. The shop is literally 5 mins drive from my home so wouldn't recommend. No excuse for the delivery time delays.
debbie . 2023-11-18
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My partner picked up the order and when we got home we seen that the gravy sauce had spilt all I’ve the bag and made a mess, there was very little gravy left as it had all fallen out
Emma . 2023-11-16
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A half an hour late, very greesey, wrong drinks order
Lauren . 2023-10-30
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Order perfect, thanks so much, food gorgeous :)
Louise . 2023-10-28
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Really nice, good quality, food was on time. Only thing I would say is it is expensive now for a chippy. £30 to feed my husband, my daughter and I, and that's no extras apart from one dip.
Nicole . 2023-10-24
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Not sure why I keep giving this place a chance. By far the worst John Dory's around. I think I have had maybe 2 orders that were completely correct (out of both pickup and delivery orders.) The rest have had missing drinks, missing dips, salt&vinegar instructions ignored, sauces spilled all over the order on arrival if delivered, etc. Some staff also have poor customer service skills, make you feel like an inconvenience for even being there...Seriously feels like at least half the staff don't want to be there or just plain don't care
Rebecca . 2023-10-21
MORE AT Google
Delivery time seemed long but it arrived in suggested time. It was Saturday night so I am just being grumpy. Instructions followed and the food was so so mucky and good. 😔
Louise . 2023-09-23
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Perfectly cooked but could of done with being drained longer very greasy this time
janet . 2023-09-07
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Quality takeaway, The fish was amazing. Very busy which is always a good sign.
Lance Gower . 2023-09-07
MORE AT Google
ordered a cod bit supper got a fish supper instead
gary . 2023-08-27
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Meals were beautiful. Delivered on time piping hot. Lovely crispy golden chips and perfectly cooked fish coated in a very thin batter. After the disappointing food the last time this more than redeemed John Dory's reputation. Please have whoever was cooking on Saturday 26th August teach the others to cook,
Jan . 2023-08-27
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Got there 20 minutes early and food was ready
Georgina . 2023-07-21
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Order was delivered early and was hot. Unfortunately that's were the praise ends for this meal. Last time the batter was thin and crispy, there must have been a different cook tonight because the batter on the fish was quite thick. I ended up cutting the fish out of it. I had also ordered scampi and again the batter was very thick. Cutting into a piece it looked more like large prawns than scampi. All in all tonight's meal wasn't up to the usual standard. It won't put me off ordering from Dory's but I think I'll leave it for a few months.
Jan . 2023-07-13
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Disappointed with the fish in my fish supper. Couldn't eat it
Rhonda . 2023-07-05
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Our feed arrived earlier than expected which was great! It was very tasty, still warm, and we will definitely order again
Judith . 2023-07-02
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chicken wings well over cooked everything else was lovely
gary . 2023-06-29
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Lovely, friendly delivery guy.
Monty . 2023-06-21
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Worst chippy ever! Fish was over cooked and chips all tasted bad. I don’t know why I keep trying this place every few months, as every time it is vile! Absolute waste of money!
Liz . 2023-06-16
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Old female member of staff , totally ignorant … con customer service skills at all !!!
Dave Gibson . 2023-06-10
MORE AT Google
Tasty food and efficient delivery
David . 2023-06-08
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Food was over cooked and cold. Usually we love John dory’s but it’s Newtownards we get from. Will not be getting from here again. No drink with the meal either that wa a paid for.
Samantha . 2023-05-30
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missing sausages from the cowboy supper
gary . 2023-05-18
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Food was disgusting worst John dories ever
Dennis . 2023-05-06
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Portion fish quite small, £2.90 for 2 sausage I thought expensive, plus fish and chips total £12.60, not great value, tasted ok.
Frank Hollywood . 2023-05-01
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Food was early and was still hot when delivered. Burger was good but the fish & chips was missing the peas, tartar sauce & lemon.
Jen . 2023-04-21
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Food was OK bit cold but alright wouldn't rush back
Matthew . 2023-04-10
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Great good, fresh and excellent value
Jim Simpson . 2023-04-09
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Food was great, delivery was early which was excellent as I was proper hungover and needed a good feed
Glen . 2023-03-26
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Usually never have a issue with John dorys. Got the chicken kebab which was lovely as usual. Got coleslaw to put on top. The coleslaw tasted off an had a sour smell to it. Which meant my whole meal went to waste cause I couldn't eat it. Tried to refund an was turned down. Ridiculous!! nearly £10 for a meal that went into the bin
Vicky . 2023-03-24
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Food is fine if the staff can get the order right. Often receive an order with one or two items missing.
Rene . 2023-03-19
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Received fish goujons instead of chicken - I am allergic to fish really not happy about this.
Rachel . 2023-03-11
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Miserable staff and rotten food. Avoid
Mark D . 2023-03-06
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Disappointed it was late,and food tasted it had been kept warm
Quinton . 2023-03-04
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Rung restaurant to be told 15 20 mins late still no food delivered as yet
nadine . 2023-03-04
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Cancled my order then placed another order then the first order came and I told the driver I had cancled my order then she went down to see and got a call and said that we had to pay delivery twice i cancled my order before it said the driver was on the way so I should not have to pay for delivery, then told them I would go down and collect it so I didn’t have to pay delivery so I went down to collect and the women was really rude and wouldn’t give me my food she give me a refund but took £4 off for delivery when I never agreed to pay delivery will not order again awful customer service
Elle . 2023-02-24
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Love the food just wish they wouldn't keep forgetting items from my order
Leslie . 2023-02-22
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Food was freezing a waste of £40 and a saturday night treat ruined Thank you John Dory
Paul . 2023-02-18
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What can I say, you just can't go wrong with John Dory. They have never failed to impress me. The fish is always well cooked and batter crispy. I will be ordering again.
Julie . 2023-02-18
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Food was terrible. Service slow.
Peter Crowton . 2023-02-11
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Amazing garlic mayo! Chicken goujons have a lovely light batter and the fish just fell apart, really nice food
Kirsty . 2023-02-09
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Some of the nicest chips I’ve had in a long time, crispy without being burnt, really good. The fish was really lovely but I have 1 complaint - it wasn’t big enough! For £10.20 I would have expected fish about twice the size. Crispy batter and flaky fish, no complaints about the taste or quality, lovely.
Ruth . 2023-02-02
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Food was good but didn’t receive chips that where ordered
Clare . 2023-01-28
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Went into this place and was left standing at the counter for 10 mins, no one around, could smell cigarette smoke coming from the back (staff perfectly entitled to have a smoke break, no problem with that!) Then 4 appeared from the back of the kitchen! Were all of them out smoking at the same time leaving shop empty 🤷♂️?? The main reason I’m writing this review is due to the pure ignorance of the lad who tended to me at the till, a tall thin chap with tight black hair, not a word of apology for leaving a customer standing, attitude was dire when taking the order and just vey curt and dismissive, he seemed a very unhappy individual altogether, I felt as though I had really interrupted his day. I can’t fault the food but my god the young lad needs training in customer service.
Ray O Connor . 2023-01-22
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Batter was barely cooked. Gravy awfully runny. Chips cold and soggy. Fish nice but batter spoiled it.
Emma . 2023-01-14
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One item missing from order. Didn't deliver it and said I can only get a refund if I go into store. Will go elsewhere next time.
Craig . 2023-01-07
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Food could have been a bit warmer
Heather . 2023-01-07
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Food was very late 2 hours late
Alex . 2023-01-02
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Unfortunately the chips were cold and very stale. Tasted like they were sitting for a few hours. Straight in the bin.
Dani . 2022-12-24
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A cowboy supper with no beans !!!
Sarah . 2022-12-15
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Ordered this last night and order didn’t go through. Came home from work to find freezing cold food
Leah . 2022-12-01
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Customer service terrible food was late
Natalie . 2022-12-01
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Onion rings were hard as a brick (nearly broke a tooth) with a wee slither of onion in each one, (how much for an onion) disgraceful
Rab . 2022-11-22
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Fish was lovely , the curry was like water the chicken and nacho were burnt , deliver driver was nice though
K . 2022-11-20
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Wrong curry and chicken strips were tasteless
Natalie . 2022-11-19
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Missed the extra dips. Chicken strips must have been cooked multiple times. A strip shouldn’t be sliced in half and cremated. And don’t forget the dips. Which would have made it edible.
steven . 2022-11-16
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The food wasn’t very warm. It looked liked no effort went into it. The loaded fries had hard lumps of chilly that obviously didn’t break up in the ‘microwave’! Very unimpressed
Emma . 2022-11-08
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Missed some of the order The breaded chicken came with a few chips and not the salad as advertised
Lance . 2022-11-06
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Best curry cheese chips and chicken burger going
Daniel . 2022-10-29
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Disappointing. Chips seemed overdone or perhaps reheated - far too hard. This was around 5.30pm so peak time and would expect them to be fresh. Onion rings inedible - used a layer too close to the outer skin of the onion so the rings were tough and couldn't bite through them.
A . 2022-10-06
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Spot on - no issues - I even changed the delivery address after having placed the order by calling the Restaurant- Great job all round - Thanks
David . 2022-09-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Called to get book for my grandson and few gifts and of course the much needed coffee. The shop is always immaculate as should be. Husband got boots at reduced cost. Pleasure to visit this centre, lovely staff.
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I had lunch here with my two adult daughters. Food lovely and portion sizes good. I had a starter size chicken strips with Napa salad with chips as a main course. Very tasty and enough for a lunch. One daughter had a caesar salad with chicken while the other daughter had another chicken dish. Very large main courses. Good range of dessertes - bannoffee tart and sticky toffee pudding were our choices. Friendly service
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Most of the staff didn't speak English or seem to know what they were doing, which is probably why the whole experience was a disaster. All the customers were sitting about waiting 30mins+ for their food including some angry customers in carpark. We ended up getting a refund as we weren't filled with confidence - went elsewhere.