Joe & The Juice in Uttlesford

You know you will be ripped off in a UK airport, but this was off the scale. £11.40 for a small black coffee and "Joe's Club Sandwich". The "sandwich" price, at £8.00, needed to be something special. It was pathetic. Younger people seem to favour the special juices - but stay away from the food, tremendous rip off and the most incredible over charging under delivering I've seen for many years in the UK. Under their sign in London Stansted it says "Coffee, Juice and Much More". Seeing as I had to picnic on a hard wood stool, drink from a disposable waxed take-away cup and try to eat the tiny "sandwich" half warmed in a toasting machine wrapped in greasy paper with a paper napkin, I think it's the most expensive underrated picnic I've ever had. There are proper restaurants in the airport that serve real food, on real plates and even have cutlery. If you want food, this is "Coffee, Juice and Much LESS for MUCH MORE".

The service was excellent - a bit of a wait but I was warned about it as I ordered Iced blueberry matcha latte. The staff were very polite and quick. And I absolutely loved the matcha made for me!! 👍

Ordered and paid for 3 sandwiches. After 20 minutes of no visible progress we had to abandon our sandwiches to catch our flight. Staff meanwhile were joking around with each other, with no sense of urgency. Only one person making food out of about 6 staff members. Save yourself the wasted money and frustration and go to Pret.

After taking my order for 2 coffees I went to my table to wait and wait and wait. Went to the counter to ask what was happening and its was chaos. The staff were not following any process or ordering system that was effective . One chap particularly was incredibly rude to everyone with artiste towards customers that was shocking . When they realised everyone was getting the wrong drinks or getting nothing because nobody was calling the names out , he decided to start bellowing across the counter which was unbelievable & frankly very annoying . He made a couple of smart comments to me which I didn’t appreciate . If I had been an undercover boss I would have removed him from a customer facing role that day . I wish I’d caught his name . Never ever would I return to the shambles that is this establishment. SLT must send someone in to sort this mess out. I thar

The service was lousy and the iced blueberry latte had no blueberry flavour at all. When I pointed this out, I was given some blue chemically looking liquid in a small cup to add to my drink myself. Not very clean place either.

Food and beverage is great but all the tables were filthy and not wiped down. Had to ask someone several times to clean table I was sat at. 2nd time I’ve been here and same problem.

For whatever reason staff not motivated to engage with customers or sell product. Bad experience. Spent my money in itsu instead.

The atmosphere was superb and inviting, the staff were extremely friendly and helpful, but the food was amazing.