Jin Bao in Richmond upon Thames

Mediocre food, bland, tasteless. Better options in London. Response: I ordered jianbing and soup. * jianbing was bland and the crisps were soggy. I saw the chef making the jianbing after my order, the Sriracha sauce bottle was almost empty, they didn't even bother refilling it, instead kept making jianbings with very little or no Sriracha sauce in them. * Wonton soup: the soup lacked flavours and was lackluster.

Tried the bao bans for take away. They were delicious. The place is small so there's only space for 3-4 people for sitting down for dinner. There is space nearby by the station to eat take away, if necessary

Small but cosy shop. Friendly service. Authentic Chinese Bao and crepes all freshly made. Will come back again!

Excellent food. Tastes very homey and hearty. The store does feel a bit claustrophobic where you eat other than that the food was great. Recommend if you want to have the food as a takeaway.

In the heart of Kew Gardens, this place offers freshly made Chinese dishes with the option to take away, or enjoy at the small seating bar inside the shop. They have an open kitchen which was nice. I ordered their egg pancake with chicken sausage. It’s just as expected with a good portion for the price. I do wish they had more variety of toppings to offer. Definitely would need to come back for their wonton noodle soups and bao’s again one day.

It was like finding a treasure, the staff were excellent, the food was perfect, it’s a little piece of heaven as my passion is authentic foods not food made for the British palate, I took my daughter and her friend and we all were extremely happy and I will go back ASAP.

Food is amazing. Whenever I have people visiting we take them here for a lunch as its so simple and unique. Only wish is that they offered a vegetarian soup/wonton.

**The worker practically attacked me and snatched money out my hand whilst I was outside and told me to leave and that she wouldn’t serve me.** The service and attitude here was absolutely appalling. I tried to order 5 of their signature pork bao, which came to a total of £11.80. I gave the lady a £20 note and she gave me only £8 change. My mum then said she didn’t give the correct change and the lady started arguing saying she gave us more than she was supposed to - which she did not as she was short 20p. 20p isn’t the problem, the problem is her attitude. She then shoved £1 into my hand and told me to just take it. I told her it was fine, but she insisted, so I went outside to wait for my food. She then suddenly came out and snatched the £9 out of my hand and shoved a £20 into my hand and told me she wasn’t gonna serve me. I don’t know why she thought that was professional or polite to do. I don’t recommend purchasing from here, not only is it overpriced, the service is crap too.

food tasted decent but portions are super small for the price. more importantly i was disgusted when the cashier used her nails to open the bao to check that she gave me one with the correct filling after initially giving me the wrong one (prawns instead of pork). i was stunned as to how to react because at the same time she phrased it as if she was doing me a favour by opening the buns with her bare hands to check while the whole time using the same hands to run the cash register. i was disgusted and lost my appetite, the way they dealt with everything was so awkward i didnt want to kick up another fuss and just left. also, would have been terrible if i had been allergic to seafood given the only way i found out it was wrong was only after biting into it.

Came for Kew Gardens, coming back for Jin Bao, brilliant. Highly recommended the Wonton Soup with prawn and chives

Great bao buns! Been coming here as often as possible since discovering them.

Saw Jin Bao advertised on Instagram and figured we would give it a go as we were in the area. Simple tasty food and friendly service.

Very delicious food. Only downside is when I was there the food took a while, although this is understandable as it is all freshly made

Go for food. Not much seatings. It is a wee place after all.

Ordered 2 signature bao, and a pancake. The pancake was SOO delicious. Reminded me of home! So thank you! There are some bar seat inside the restaurant but this is mainly for takeaway! So if you are here for Kew garden, why not bring a picnic from here before heading into the park!

As an ethnic chinese, the food was ok. Dumplings were a let down. The fillings were not properly wrapped in the skin. Pan frying of the dumplings resulted in a base that was over fried and top that wasn’t as well cooked. I had the opportunity to observe the way they cooked the dumplings. Basically, they stick it on the pan and let it sit. I was disappointed to see that considering all the staff were ethnic Chinese. All things considered, this is probably as gd as Chinese food gets in London

I can't believe they do Jian Bing and I didn't realise til later 🫠 Ordered Pork and Cabbage dumplings - ok, nothing to write home about, quite greasy, but hit the spot all the same. Cute little spot with a bar to sit and eat at if you fancy eating in. I'd go back to try their Jian Bing and/or Wanton soup - today I was taking out for lunch in the park

Below average food, not bad but just bland.

The prawn Wonton soup with noodles, the chicken dumplings and the baos were amazing. Definitely coming back again

very authentic chinese food! also a very good price with bulletproof menu.

Tianjin people say it’s delicious, and the mung bean noodles pancakes really make you go home with one bite. Everything else is in place except that the fruit can't be restored. The steamed buns with pork stuffing are the best! It’s great that British pigs can do this

We had a take away! Couple of dumplings and pancakes and fresh soya milk and wanting noodle soup 😍 Couldn’t take a photos. We really enjoyed all foods.specially pancake!!!! Must try its bit of sweat and savory and spicy. Well balanced taste! No customer toilet more likely quick eat and take away restaurant.

After seeing IG reviews I had high hopes for the baos at this place. Ordered the fried port and dill dumplings but they only got pork and mushrooms that were already pre-made and boxed. The baos were also pre-made from a steamer, which was quite disappointing. Taste was ok but nothing spectacular.

Friendly staff and a lovely bowl of wonton soup!

If you're coming on a Sunday, be prepared to wait a bit. But trust me when I'm telling you that it's totally worth it. I've been waiting 40 minutes and never regret it.

Buns were delicious! I’d definitely recommend the pancake and egg as well

Very tasty and authentic! I’d totally come to Kew Gardens just to buy the bao

One of THE BEST Bao I’ve tried in the UK. Pork Bao with preserved vege 💯💯

I found the prawn bao to be more tasty than the pork bao. The pork baos felt a little lackluster in flavour and there was less filling than I expected. Wonton noodle soup was good. I feel like I ordered the wrong items though so I recommend you order some of their other specialities.

Pork bao is really really delicious! And very nice price as well! Highly recommend here!

The best Chinese bao! Extremely tasty like in Beijing! You might eat other baos before, but be sure these are the best ones 🫰

Jin Bao is a culinary gem that delights diners with its exquisite flavors, elegant ambiance, and impeccable service. Whether you're a connoisseur of Chinese cuisine or simply looking for a memorable dining experience, a visit to Jin Bao is sure to leave you with a smile on your face and a satisfied palate.

Jin Bao more like Jin Wow! Completely unsuspecting dumplings spot...but so so good. No fuss dumplings and bao. Asked for take away but just ate on the ledge out the front of the store in the sun. Lovely staff and great food

Tried Jin Bao after saw numerous good comments and relatively high rating. I ordered the Chinese pan cakes with eggs, and the large prawn wonton soup with noodle. The service was warm and quick. There were seats available at the tiny bar. The food was a tad blank to my taste. The Chinese pan cakes tasted ok but nothing more. And for a prawn wonton soup for £11.5, I would want to see and taste the sweetness of prawn in my dumplings which was not the case here.

Absolutely delicious. Really surprised to find an authentic place like this in this location. The wonton soup is incredible.

Best restaurant ever! Everyone is Extremely kind. Highly recommended 👌 👍 👏 💯.

Wonderful and cute Chinese snack joint.

Jin Bao is the perfect little dumpling diner. There's a huge variety of different bun fillings, wonton noodle soups and Chinese pancakes. There's a small bar where you can eat your dumplings and watch the ladies preparing the food. A cheap, delicious dinner. 10/10.

One of the highlights of visiting Kew! The food is freshly made, authentic and delicious. The staff are also really kind and wholesome as well. The pork bao, dumplings and Chinese pancake were phenomenal. Definitely don’t miss this if you’re in the area!

The food is authentic and just delicious! Probably the best baos and dumplings I ever tried. Staff are very nice too, highly recommended!

Friendly staff and amazing food. Bao bun was packed full of flavour, and I am definitely coming back to taste more from the menu.

amazing! super delicious some of the best baos i’ve had! great staff ❤️

I had the pork bap and the wonton soup noodle with pork and vegetables. It was delicious and well priced! The place is cozy too and the staff very kind. Will be back :)

I'm visiting the UK from the US and this little shop has been one of the highlights of the trip. They have the best, most comforting wonton soup I have EVER had. Cannot recommend strongly enough. Seating is very limited, so keep in mind for big groups. The employees were all super nice and helpful as well and it's clear they care a lot about the food.

Really enjoyed the bao, potstickers and wonton soup. Not much seating inside unfortunately and it is at a very awkward height but the food is tasty and made fresh onsite. This is going to become a new ritual for us every time we visit Kew Gardens.

Ordered the 2pcs Pork and Spicy Cabbage bao buns and 2pcs of the Prawn bao buns. Both were delicious. The bao buns are made fresh and you can taste the freshness. Also got the Malaysian milk tea which was yummy. Service was quick too. The downside I can see is the store is small and seating limited - it is counter seating. But when I went, it was just me and my partner so was fine and not busy. Looking forward to going back and trying something new

Amazing food, amazing quality; the girls are very polite and friendly, also if you sit down from the window you can see cherry blossoms, 5/5 THANK YOU

Got the Baos and a Chinese pancake with eggs. The girl working here was super nice and chatted with me and my friend. Food was delicious. Perfect place for a pit stop before visiting Kew Gardens!

The best baozi I've had in London. Pancake is so authentic it brings me straight back to China❤️

What a find this is for me!!! Everything was superbly fresh and one of the tastiest in Richmond and London!

I can't believe it took a year for me to discover this gem. Great food and friendly service. My favourite thing to do is to pop here to indulge in the warm and comforting bao after a walk in Kew Gardens. Note they often do special bao flavours in the evening. Must try!

The food is just amazing! All handmade and fresh, the bao buns, dumplings and won ton soup are absolutely delicious. You can see all the love, time and effort the ladies put into making and cooking the food. First time but won’t be last. Thank you so much!

Had to wait 40 minutes when we were told that the food will be ready in 5 minutes.

The food is divine I never had such amazing bao buns in my life, it's packed with flavour and so good! Service was incredible and fast. I highly recommend!

beautiful bao buns lovely flavours lovely staff very friendly really enjoyed my food will defo go back

Fantastic for a quick lunch pit stop on my way home. Enjoyed the wonton soup and the beef bao bun. Would definitely return. Kind service.

I never thought I’d find delicious, healthy, genuine Chinese food in the food stands next to Kew station! The lovely ladies here do grilled dumpling, steamed bao, Chinese pancakes and wonton soup. We tried the prawn bao which was juicy and full of large piece of prawn and Chinese chives, the dill grilled dumplings were also amazing and the plumplicious wontons a godsend on a freezing day! Will definitely be back, we sat in the window like at the chefs table and were made to feel most welcome!!!

Amazing little place with superb authentic Chinese food. We had the wonton noodle soup, the pork & dill dumplings, prawn & chive bao. The bao were stuffed and juicy and delicious. Never had dill in Chinese food before - really enjoyed them. Wonton soho was tasty and the wontons were amazing. The 3 ladies were so welcoming and we had a lovely chat. Food was great and it is a warm and welcoming environment in a warm little shack. Coming back tomorrow.

The aunt is very friendly, the buns are delicious, and the pancakes and fruits are so delicious. The only drawback is that it would be nice if there were fruits.

such kind service and really yummy!! definitely come again <3

Great food and lovely friendly staff!

A quaint eatery serving Chinese delights. Wanton was good, dumplings too.

Amazing food. Totally recommend.

Absolutely delicious food and service. We tried the wonton soup, bao and pancakes. Everything tasted super fresh and homemade.

Amazing. This place is so good!! Highly recommended

This little Asian corner has amazing fresh and hand made dumplings. Little menu, good teste.

Fresh food, good dough, nice people

they are not good at making the pancake, it takes them 8 min to make one. Usually it takes 2min. So when I get the bao it was already cold. The buns are delicious, and the pancakes are made very, very slowly. Waited for half an hour for two pancakes😅

Ordered takeout, unfortunately had a negative experience. Dumplings were dry and didn’t taste good. I only ate half and threw the rest out.

This is very good quality food which was fresh and tasty. Bao and wonton, as well as pancakes, delivered to a high standard. I had the signature pork bao and then prawn wonton soup with 4 wonton. As many reviews note, there's a 3 seat counter only and most people were getting take out. Below there are many comments regarding cost and portion size and maybe that could be a factor for some people. The food is deceptively filling I'd say. It maybe a tad cheaper one could argue but not by too much. I'd certainly come back to try the pancake and definitely more so in winter.

Best Bao this side of Beijing!!

Delicious bao, very friendly service and fantastic value!

Be careful; what they call bao are more like dumplings. The 'dumplings' are not dumplings. Too salty as well.

Great for takeaways, their baos are just so good! Drop here a lot and frequentely buy wotons and baos. Love it!!!

Picked up Bao after visiting Kew gardens. The mushroom one is absolutely delicious.

Humble but delicious and fresh baozi with authentic taste. Staff are professional and food was served quickly. Price was very decent and taste like in China. Would recommend.

Just had a delicious bao him selection. Delicious, clean, friendly and the staff all worked really hard.

the food is really amazing especially the pork bun and wonton!! will definitely come back

I am not a fan of bao or dumplings, but I love the grilled dumplings from Jin Bao. They are so scrumptious! I appreciate the effort the owner puts into cooking the original flavour. She makes everything from scratch!

Nice small place for home made buns and Jian bing.

The buns are handmade on site and very delicious😋

Everything freshly made, always so delicious! Prawn wontons in the broth is not to be missed. Great value as well!

Wonderful lunch, great food and super friendly staff!

Let’s talk about the overall feeling: Although the store’s buns are purely handmade, thank you for your hard work! But a steamed bun is only slightly larger than a Hangzhou steamed bun and costs £3-£5. Is this a money grab? Then let’s talk about the taste. The taste is no different from the ones sold in Chinatown, and it’s not worth the price at all! This bun shop in Kew Gardens is as safe as it can get! Here’s some comments or this place: I was appreciated for the the Baozi that you all homemade, however; a single baozi just slightly bigger than Hangzhou Xiaolong Bao, and you sold each one started from £3 to £5, were you really lack of money??? Again, the taste you made was no difference compared the baozi that we bought from Chinatown, the Baozi in Chinatown was bigger and valued for the money. This one, completely wasn't worth of the money you charged, and the taste of quality even wasn't worth for the price!!! Overall, personally, I won’t highly recommend this restaurant in Kew Gardens!!!

Tasty, but not worth the insane price for the size of the bao (more dumpling than a bao to be honest). Would not recommend and would not return.

The second jewel on the otherwise dull wrong side of the tracks at the Kew Gardens station, next to Cafe Yukari. We stumbled upon the place accidentally, owing to an inexorable sudden rail/tube suspension. The small venue lies a few metres west of the station. Just tried the buns, and they were fantastic, mouth-watering, unforgettable: we've just come home, had our dinner proper, but are still thinking about those buns and crave for more! The place looks extremely down-to-earth-authentic, a pleasant change after a parade of high-maintenance specimens of car manufacturing parked by the houses on the other, Kew side of the tracks. The food was prepared and served by two adorable ladies; the sign says, they've been there since 1858, but I would not grant them a third of this age. One more reason to come back to Kew Gardens, we're going to try the celebrated Wonton soup next time we're there.

I ordered prawn one and they gave me the beef one……

I love Won tan soup here and go every week! Sometimes, the service is very slow not due to queue, but just because they cannot do double tasks and they only start to put dumplings after finishing the task when they are doing now. If I were them, I stop my task now, put the dumpling into the water, and return to what you are doing. So just boiling dumpling take 5 min but I sometimes have to wait 15 min... The owner is nice but sometimes some people working there are not up to service. (They want to tidy up early in the evenings ) But I still like here anyway. hope they do not up the price again.

I got some grilled dumplings, they were cold, slimey and they smelled awful. The service was terrible. This place use to be good but they have now become bad. Stay away.

Very nice food and friendly staff! Only a few seats at the counter, but still nice atmosphere!

The service here is really bad. People who ordered after us were given their order first. We were also asked to wait 10 minutes for a pork bao because they were cooking, which was totally fine, except after 10 minutes later they told us the pork baos were sold out. So, they either miscounted how many bao were being cooked or they gave our order to someone else. After 15 minutes we decided to just cancel our entire order. Really really disappointing experience.

We were disappointed with the Bao here. The dough and ground meat lacked seasoning and taste. We had to use a lot of sauce to make it enjoyable. The grilled dumplings were okay. The service was a bit neglectful as they forgot about us until the place cleared out. It seems that trying to be polite by waiting outside and making room for others came at the cost of being overlooked.

Fabulous Chinese pancake, wonton (dumpling) and bao (Chinese steam bin) very near to the Kew garden tube station. They are famous for their pork bao and wonton. We especially enjoy their bao with a reasonable price of £2 per piece.

The pork bao was absolutely delicious and very well-priced. I also got a bowl of wonton which was very tasty, but I felt slightly insulted when I saw the portion size. For £6 you only get small 4 wonton, which is absolutely extortionate. The menu should really mention how many you get in a bowl so that customers can make a more informed decision.

Lovely little store making delicious and traditional baos

Great bao, very nice wonton, and very kind people!

I accidentally slept on the underground and arrived at Kew Garden. Found this neat little place next to the station. They sell nearly-identical Chinese bao dumplings you could find in China and authentic jianbing (Chinese savory pancake). It tastes just like what you get in Beijing. In fact, it’s the only place in West London where you can actually get Jianbing at all. I was surprised to find out because they don’t advertise this item on Google (this was written 4 months ago, now they do)

If you are looking for perfect Beijing/Tianjin street food this is very close, especially the jianbing (天津煎饼) which I've only eaten better in Tianjin. They make everything but the jaozi pancakes in-house. Unless you have a Chinese mom, this is as good as it gets in London outside Din Tai Fung.

Brilliant food, delicious and fresh.

Super authentic Chinese food. Loved the wontons especially!!! Wish they served noodles with the wontons but happy to finally find authentic chinese food here.