Based on 389 opinions finded in 1 websites
Based on 389 opinions finded in 1 websites
Nº 183 in 810 in Richmond upon Thames
Opinions
Dining here has been such a great experience. I attended last weekend for Rugby day and the food was great, specially taking into account the rush on those days. Great work by Arguita who helped us with our choices and made our experience so much better. We will come back in the future with our daughter as it seems also a kids friendly restaurant. Really nice overall 10/10
Alexis Santos Perez . 2024-11-04
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I took my partner here to celebrate our 8th anniversary. The food was amazing indeed, tough what made me come here to leave a review is The lovely Lady Who looked after us. Good food you can find in many places but costumer service like hers i dont see that often LARISA i really hope your BOSS treat you as good as you treat your costumers. THANK You for everything
Ruben Pinto . 2024-11-02
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I highly recommend this restaurant. Everything was perfect, the food delicious and specifically to Argita, she was really attentive, I wasn’t missing anything at all and she was really nice the whole evening. I will repeat for sure ☺️
Jessica Alonso Figueroa . 2024-10-24
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the most beautiful and welcoming restaurant ever seen! the food is so tasty and the selection of wines is very advantageous, we had the pleasure of having lunch here, and would come back anytime to serve the meal so tasty, everything so fresh and clean! recommend recommend recommend!🥹😍🫶🏻🫶🏻🫶🏻
Liliana Catlabuga . 2024-10-06
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Went here for a lunch pre-theatre and took the set lunch as it was genuinely the most appealing! Everything was delicious - the tagliatelle was especially fantastic. The only mild grumble was that the calamari starter was not that crisp - but my mum does like to find fault… 🙄
Paul Shillito . 2024-10-03
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First time visiting here and it was recommended to me by an Italian colleague. The food was absolutely delicious the lamb and truffle pasta was exception and we had a number of starters which were all lovely. If you're looking for authentic Italian food, this place is a real gem.
Maryam Khorsandi-Evans . 2024-09-22
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The food was lovely and service was great, I believe the waiter's name was Jonathan. The squid was very good
Francesca Zweifler . 2024-09-10
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Amazing place for an authentic dinner, exceptional service and food
Bogdan Lishchyna . 2024-09-07
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You want to have a lovely local experience with amazing food and pleasurable service, then it’s definitely the place to be! Thank later ;)
Rafael Bobeica . 2024-09-07
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Surprisingly good food - I thought no dish failed to deliver. We began with a few starters - the zucchini fritti, calamari, and truffle arancini. The zucchini was relatively flavourful and went nice with the calamari mayonnaise. The calamari was excellent, being crisp and yet not chewy whatsoever. I found the truffle arancini to have too strong of a flavour, but the mayonnaise mellowed it - still was quite nice. Then, we had our mains - truffle pasta (al tartufo nero) and the lamb ragú. In my opinion the ragú was some of the best I’ve had - a good ragú is relatively rare in the UK - no smell and a wonderfully balanced flavour. The truffle pasta was quite nice, but needed some more flavour as the truffle overpowered the dish - I would’ve liked a little more Parmesan flavour within the sauce - it came with a Parmesan tuile (bowl) which was too strong but went well with the pasta and the sauce which gave it the flavour it needed. Finally, we had dessert - tiramisu and affogato. The tiramisu was excellent - light and the alcohol flavour was subtle (balanced well), and the affogato was tasty as it came with a wonderful vanilla ice cream, but there was a lot of it. It seemed to be in excess, but the espresso balanced it perfectly. Overall, I would recommend calamari, ragú and tiramisu, but the rest of the dishes were still good - there were minor details which could be improved, but still worthy of a 5-star review.
A “TheGalaxyAW” W . 2024-08-26
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Decent food offering with friendly service. Pavement side dining area wasn’t too close to road & there was planted barrier too to limit road noise & traffic seasoning intrusion. Allowance of dogs into eating area though means no return with questions of hygiene raised.
sny providers . 2024-08-24
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thank you very much for the delicious food and the wonderful atmosphere of the evening ❤️ service at the highest level. we come back here again and again, and we recommend it to everyone
Татьяна Кундиева . 2024-08-11
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Visited Bacco last night with a group of 7 of us and we were very pleased with not only the food but the excellent staff too. Quality of the dishes were fabulous and from starter to main course couldn't fault any of the dishes. Staff were really warm and friendly and just the right amount of attentiveness. I would highly recommend this restaurant.
John Cunningham . 2024-08-10
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Ordering off the set menu gets you smaller portions... so its not really an offer.... You're paying less as youre getting less🤔🙄🤔 Should make it clearer on the menu... Overall standard of food was VERY good. Wine is expensive.....a cheap Savingnon Blanc was 30 quid but its Richmond where everyone is used to paying OTT... Service was excellent... Sitting outside is noisY with traffic and planes going over but was pleasant and a good vibe. 2 couples Monday lunch £190 so top end prices
Penny Roberts . 2024-08-06
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Food and Service was beautiful everything was on time and the perfect ambiance for date. Do visit with your loved ones to have authentic taste of Italian food
Aniket Yadav . 2024-08-05
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My husband and I went to Bacco for lunch and we had the most wonderful time! Tanya and Felix took care of our table and made us feel so comfortable and taken care of. By the end of the day, we had shared stories and had some good laughs as well! And of course, the food is delicious ;) We both had pasta and a starter and left satisfied and with full bellies. Lastly, our favorite of all was the wonderful Larissa! Another waitress taking care of the opposite section. She brought the most joyful and lovely atmosphere to the restaurant. She makes you feel part of the family. We highly highly recommend Bacco!
Lara Angelil . 2024-08-04
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Very average. No desserts offered other than pana cotta. Left still feeling a bit peckish after two courses.
Jack Sedman . 2024-07-31
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Craving authentic Italian that transcends the typical kitchen? Look no further than Bacco Ristorante Italiano in Richmond! Situated conveniently across from Richmond Station, this gem offers a delightful escape into a warm, inviting atmosphere that feels like a true slice of Emilia-Romagna. Upon arrival, we were greeted by friendly staff, the aroma of fresh herbs, and the display of a world-class wine selection, all of which set the stage for a delightful culinary experience. The recent refurbishment created a stylish yet comfortable space, perfect for any occasion – from pre-theatre bites to a leisurely evening. The calming ambiance is sure to impress, and even your little ones will feel at ease. Everything we tried was bursting with fresh, high-quality ingredients. We couldn't resist starting with the complimentary bread service. This wasn’t your average supermarket loaf. The warm, delicious bread accompanied by top-notch olive oil, cheese, and olives provided a delightful prelude to our meal. My wife tried the pasta with black truffle and seafood, while I indulged in their luscious lasagna. Even our daughter enjoyed personalized ravioli with a little bit of everything from both of us plus arancini, and zucchini fritti. Whether you're a local or visiting a theater, Bacco Ristorante Italiano is a must-try. With its fantastic food, warm atmosphere, and exceptional service, it's no wonder this restaurant has become a mainstay in the area. Ditch the ordinary and experience a taste of true culinary magic at Bacco!
E C . 2024-07-17
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Food was delicious as always. The portion size of the ravioli was a bit small but together with the burrata it was fine
Barbara Phillips . 2024-07-12
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My family and I happened to be hungry coming back from Hampton Court, we were headed back to our Airbnb and Bacco was a happy surprise for us! We popped in, didn’t have a reservation and the service, food and even the patrons of the restaurant were all 5 stars. We ate outside on their lovely patio. The food was absolutely delicious, and was served in perfect timing. As we left the owners took a picture for us of our family. We couldn’t be more pleased. Thank you for an amazing night out! We have so many great memories now of London and you can be sure when we come back we’ll be popping over to eat at Bacco again. xoxo
Sairah Soulery . 2024-07-12
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Ate here last evening for the first time and were immediately impressed, we were greeted warmly by Argita who looked after us all evening, the food, wines and ambience were perfect with an authentic family run Italian Restaurant feel about it, to be highly recommended
David Foster . 2024-07-04
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Liked this restaurant a lot - close to the train station so easy to find, great staff who were very welcoming and a great selection of food that was prepared quickly.
Gregory Hudson . 2024-06-29
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We loved our meal here,and it is very convenient for the Orange Tree theatre. The Uova poche with asparagus is beautifully presented and delicate; and I had the risotto with prawns for my mains. Very tasty. Two of my friends had the parmesan cheese basket with truffle pasta, which is delicious although rather small. Excellent Verdicchio to go with everything.
Sue Witherspoon . 2024-06-18
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I recently discovered an Italian restaurant, Bacco, in London. It is located near Richmond Railway Station. This place impressed me with its excellent Italian cuisine and the friendliness of its staff. As someone who has lived in Italy for several years, I highly recommend their authentic Italian dishes. I was pleased to chat in Italian with a very friendly waitress named Argita. I will definitely come again.
Galina Lakeeva . 2024-06-06
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Great service, very nice atmosphere, and divine food. Argita was an excellent host, and she was able to provide a top-notch service to a 14 of us. The manager was always checking if we needed anything. We will definitely visit again.
Sam 1983 . 2024-05-09
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Fantastic Italian restaurant with good food. From meat, pasta to fish. Great preparation, great service, great ambience
Marco Dalla Valle . 2024-05-09
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My husband and I had a wonderful dining experience at Bacco restaurant while visiting London! We enjoyed the food and service there. We tried a variety of delicious dishes, from pasta with black truffle and seafood to starters like zucchini fritti, arancinis, fried goat cheese, crispy baby calamari, and bruschetes. The restaurant's location near Richmond station and the Orange Tree Theater worked well for us during our trip. Exploring new and delicious dishes can truly enhance a travel experience. I would highly recommend Bacco for a delicious meal.
Cristina Coadă . 2024-05-08
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The service here was fairly haphazard. There was an overwhelming smell of fish at the venue. The food was pretty underwhelming, the bruschetta was nice if a bit mean on the burrata, the seafood pasta was as overcooked and oily, not a great combo, the pana cota was very nice. Lastly, I asked for a decaf coffee and was served caffeinated espresso, thanks for the sleepless night and the indigestion. Absolutely, would not return 👎
Beatriz Pastrana Maude . 2024-04-30
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I can't wait to go back. LOVE this place NICE 🙂
d kelly . 2024-04-10
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My wife and I came for a Friday night dinner with our two year old and had a lovely experience. The food was fresh and light and the staff were very attentive and very interactive with our son. Will be back
Luke Nugent . 2024-03-29
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Had a brilliant pre theatre meal which is up there with some of the best Italian food ever had. The tiramisu especially was a like eating cloud!
Tom Rider . 2024-03-16
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Hands down I was more than satisfied with the service and the food, which by the way was amazing. The atmosphere is literally like in Tuscany.
Marin Cristi . 2024-03-07
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If you are looking for great Italian food, this is the place for you.
Vlad . 2024-03-07
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Incredible food. Completely on a different league. So pleased we chose to eat here.
Ashok Kumar . 2024-02-17
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Business lunch, food was good, service was prompt and efficient.
Mike Stone . 2024-01-29
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Impeccable service. We arrived early so there was nobody else in the restaurant and were treated like royalty..
Paul Weston . 2024-01-29
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Was good, and prices reasonable for the location. £90ish for three courses for two. Dishes play it safe in places, but still worth a visit.
Ben N . 2024-01-22
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Lovely spot for a nice romantic meal. Staff are amazing, food incredible, and even had a mini wine tasting to get the perfect wine for dinner
George Taylor . 2024-01-06
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Simply lovely. Great food and friendly service. Now one of my favourite Italian restaurants in London
Michael Manning . 2023-12-21
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1st visit, really enjoyed this, Food and Service Excellent!
Anastasia Sanduta . 2023-12-19
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Awesome food, fab staff, fab wine ! My congratulations to the Chef and the rest of the staff! I will definitely be back!
Daniela Dobrovolschi Rusu . 2023-12-18
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The food was disappointing, we expected good quality Italian cuisine. We ordered two pasta dishes. It turned out that some parts stated in the menu were missing, like octopus, while squid was in traces. The sauce was basically butter with some chilli. The portions were small. In the end, the waiter did not want to divide the bill into 2 separate receipts and made the situation uncomfortable. All together, way too expensive for what they offer, wouldn't come back to that restaurant.
Galeb Aqel . 2023-12-12
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Amazing service, all the staff was friendly and helpful! We had guancia di manzo was speechless! Argita had an outstanding customer service that we felt very welcomed ! Definitely recommend! Surely we will be back very soon ! Many thanks to all❤️
Fatima . 2023-12-11
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Bacco Richmond restaurant is an excellent place to dine with your loved ones and friends. The food is exquisite and it has a variety of different delicious plates, the service is spot on and always ready to guide you through your dining experience, the atmosphere is so romantic and lovely, it feels like you are in Italy. I recommend this restaurant to everyone, one of the best Italian restaurants in Richmond!!!!
Vlad Matcas . 2023-12-10
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I had an unforgettable experience at this restaurant, the food was very tasty, the waiters and the service of the restaurant were at a very high level. If you want to eat some carbonara pasta and to drink a good red wine, then you must visit this restaurant, I tell you from my own experience that it was worth it.
FAZE QSERGU . 2023-12-10
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We had a fabulous evening at Bacco. The staff were attentive, food delicious. We had an wonderful evening there, thank you so much and we will be back!
Nikita Eremia . 2023-12-10
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A lovely Italian restaurant with great food and service. I had a fabulous birthday dinner there.
Stephanie Sloan . 2023-12-04
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I was here tonight with 2 of my friends the food was delicious. The girl who served us she was very friendly and lovely, I don't remember her name exactly she had long dark hair. I definitely will come back !!
Ana Chatziou . 2023-11-25
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Came for a lunch catch up with a friend. Excellent service, friendly and chatty. Superb food.
Louise Allen . 2023-11-25
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I expected more from this classy looking restaurant in Richmond. I did not like the olives, or the almonds, or the bread. The tapwater served was not cold and this was a hot day. The main courses and desserts were good. Official Food Hygiene Regulations - Scores On The Doors - they score 5 out of 5. Outside tables.
Dalek . 2023-11-16
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We enjoyed a Birthday Lunch for 10 people. Food, wine and service were wonderful, a truly memorable celebration. Many thanks to Elena and her team
Debby Rose . 2023-11-16
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It’s an impressive place where you can serve delicious food from Italian recipes, I was especially impressed with the seafood paste. You can also enjoy quality drinks, I recommend you to taste their wine, it’a special one. A pleasant and harmonious atmosphere with a kind and friendly staff. Go and enjoy a piece of Italy in London. For sure, we will return to this restaurant as many times as we have the opportunity.
Ana Negura . 2023-11-09
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Lovely good. Excellent service from lone waiter working very hard & efficiently & pleasantly
Deborah Loftus . 2023-11-05
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Spontaneously decide to finally try Bacco Restaurant for the first time and we were not disappointed. The food was tasty and the service was amazing and attentive. We absolutely loved our desserts.
Elena Fusa . 2023-10-23
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Excellent food and good friendly service. Will be coming back.
Alan Iles . 2023-10-21
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Hands down they make the best sea food pasta in London. It’s my go to Italian restaurant and they never disappoint. The staff are really friendly and professional. Highly recommend.
Roshny D'souza . 2023-10-19
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My starter was amazing (tartar di manzo) followed by perfectly cooked lamb cutlets. 10/10 service will definitely come again
Felix Duncan . 2023-10-13
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Amazing food, very delicious, reccomended many dishes, tried the ragu pasta, very rich and yummy just what you expect, staff lovely and welcoming offering drinks when seated, defiantly coming back
Mimi Pearson . 2023-10-13
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I was there on Saturday’s evening and can’t recommend the place enough! The service and food are exceptional. You don’t need to travel to Italy 🇮🇹 to have a delicious pasta and tiramisu. They care about each of the customers. I was there with my friend and it felt so comfortable. The restaurant is nearby train station and what I admire is that you can’t hear the street noise outside and have a calm conversation in a cozy place.
Sonia Vasilev . 2023-10-12
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I visited recently and had an absolutely wonderful experience. I was served by a slender black gentleman who was very well spoken. He made me feel very welcome and offered spectacular service. He was also very well informed of the wines, would definitely come back, just for his service, and of course of the food.
Zoe Zweifler . 2023-10-11
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Bacco è un ristorante straordinario! Il cibo è semplicemente delizioso. L'atmosfera è incantevole, creando un ambiente perfetto per una serata rilassante e piacevole. Il personale è estremamente cortese e attento alle esigenze dei clienti. Consiglio vivamente questo ristorante a tutti coloro che cercano un'esperienza culinaria eccellente in un'atmosfera accogliente e piacevole. Un vero gioiello culinario a Londra
Argita Proi . 2023-10-09
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This restaurant is amazing! Delicious Italian food, fantastic customer service and a very warm atmosphere that makes you feel welcome and relaxed and most important ready to eat!
Alexanter Zouri . 2023-10-09
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The best Italian restaurant 🤩🤩🤩 Food was amazing,especially fillet steak 🥰🥰 I recommend to everyone 🫶🥰
Anastasia Iațîc . 2023-10-07
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Great Food & ambiance. Comfortable seating. Amazing seafood pasta and very friendly service , I would definitely recommend.
Paiuc Anton . 2023-10-06
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My favorite restaurant in the area.We had a lovely time. I would definitely recommend to try Filetto do salmone .
Cornelia Gușanu . 2023-10-06
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Went for a birthday group of 10 people. Very nice place, great location, nice atmosphere and great service. Food was delicious too!
Andrew Brady . 2023-10-03
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We had a really lovely lunch here yesterday. The service was great, really relaxed but not slow. Waitress was lovely. The food was delicious. We had the pasta with Ox cheek and the chicken Milanese. Both lovely.
teresa sillars . 2023-09-20
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We came here without a reservation and they were down a few staff members so this could have affected our experience. The food was slow to come out and was over salted. The staff whilst friendly was only down to one person (!) on a busy afternoon, with the bartender helping but poorly (walked around avoiding eye contact). Not sure if I’d recommend this place, with plenty of other options around.
Michelle Lin . 2023-09-10
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Just had the most divine lunch at Bacco. It’s wonderful to have authentic Italian food at very reasonable prices in Richmond. We had zucchini fritti as a starter, followed by the best seafood pasta I’ve tasted ever. The pasta was al dente (perfectly cooked) and the mixed seafood, was generous, including clams, giant prawns, and octopus in the most delectable sauce. It was visually beautiful and we followed it with the most delicious cheesecake. You can sit outside under an awning, and the decor is relaxed and appealing. This is authentic Italian food at its very best.
Barbara Sutton . 2023-09-05
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Have been here a couple of times now, the food is incredible, high quality and delicious. Was given great recommendations by Steve, service was lovely, friendly and helpful. Will absolutely come here again.
Maddie . 2023-07-31
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Lovely Italian food. Great service the staff are very friendly
Michelle Woodhouse . 2023-07-31
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Had a really great evening meal here - great food (a lovely, interesting menu) and excellent service. I’d definitely recommend.
Rosalind Gray . 2023-07-18
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Great service , tasty food , nice location & great customer service.
The Chandler . 2023-07-04
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The best Italian restaurant in Richmond. Hand made, amazing flavors!
Maria Chugrova . 2023-06-28
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Bacco Ristorante is a restaurant absolutely full of soul, love and care! You can't imagine how tasty the food is here! And the queen of the kitchen is the pasta with truffles🤌🏼 And the Panacota is so, soo delicious and soft...aaaw😍🤤 I strongly recommend visiting this restaurant in London, with impeccable service and unbearably tasty food! You will fall in love with this restaurant.
Mihaela Troian . 2023-06-18
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This restaurant is absolutely amazing! All the food that we tasted was insanely delicious. I will recommend with all my heart the best pasta with truffle in the world and the floradora cocktail. Also if you are a cheese addicted as I am you definitely should try the cheese soufle. Beautiful and clean location, cozy atmosphere, nice and friendly staff. Everything here is made and served with love. This was definitely one of the best experience in London!
Valeria Vutcariov . 2023-06-18
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Great service and atmosphere. Food was a mixed bag-it arrived very quickly, perhaps because the restaurant is geared to the pre-theatre crowd. Starters were fine and my vegetarian main course was good, however the Chicken Milanese was obviously reheated and tough and the mixed leaves that were supposed to accompany it turned out to be just rocket.
Caroline Stomberg . 2023-06-14
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Ate here Saturday evening 5pm… extremely professional and caring staff, food was wonderful, beautifully presented and delicious.. thank you to the staff who suggested a doggy bag… I have no dog… great experience will be a regular…
Larry Dunphy . 2023-06-11
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Păcat ca nu exista mai multe stele , le as fi dat pe toate , cred ca in Richmond sa mănânci așa bunătate și la bani Ok… mai greut , va recomand fructele de mare , pastele , vinurile gustoase. Terasa este minunata ,intimă in stil italienesc , o sa revin pentru caracatița cât de curand 😀 Servirea fără comentarii , atenție deplina ! Mulțumim
Andreea Bulgaru . 2023-06-10
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Really enjoyed the food. It was lovely to sit in the courtyard and enjoy our meal there.
Caitlin Laferriere . 2023-06-10
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Do not miss out on Bacco when you are in Richmond!! The food is outstanding, the restaurant is absolutely adorable, and the staff are so kind and friendly. Highly recommend!
Kate . 2023-06-08
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Had a wonderful birthday dinner here at their al fresco diner. Started with their Cozze al Limone, followed by Spaghetti Alla Chitarra that was generously laced with truffle and the Polpo Grilliato that was beautifully balanced with olives, sweet cherry tomatoes and artichokes. Thank you Larisa for the limoncello & warm smiles.
Ken Newn . 2023-06-08
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Great restaurant in the vicinity of Kew Gardens, had an amazing Sunday lunch, will be definitely coming back! P.S - Best seafood risotto I’ve ever had👌🏻
Alex AN . 2023-06-04
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I hosted a bridal party recently and everything from food and service down to decor and organisation was just phenomenal! A big massive thank you to Elena for all your support in making this happen and being so easily approachable - the event went so smoothly due to you and your teams efforts!
Prabhjoth Singh . 2023-06-04
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We had an amazing time, the food was fantastic and the staff were very accommodating and friendly.
Mathew . 2023-06-04
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A really pleasant experience, warm atmosphere, attentive service, authentic Italian food. Excellent meal out on the wonderful sunny terrace adorned with Olive 🫒 trees. 🌝
Pirjo Singer . 2023-05-28
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This is my place to go to eat in Richmond. As usual the food was really nice, the service efficient and considerate. I know I will return for sure.
Nicky Defries . 2023-05-27
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Absolutely lovely, Larissa was wonderful and the food and atmosphere was gorgeous. We were very well looked after (particularly Peanut!). Thanks again for having us for a special evening :)
Charlotte Clark . 2023-05-24
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I organised a surprise birthday dinner at Bacco for my partner last weekend, and Elena and the team at Bacco were absolutely amazing. From sharing photos of the restaurant to aligning on cake and decorating the room for the birthday dinner, Elena was so helpful and went above and beyond to accommodate in the planning and execution of the dinner. The dinner itself needed to be slightly rushed as we had other events after planned, but Elena and the team ensured we got through starters, mains, and cake promptly. We were so impressed by the quality of food and speed of service. Thank you so much to Elena and team for making it such a great birthday dinner :)
Cherry Lin . 2023-05-24
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Super tasty! And the service even better, thank you Victor for making us having a lovely evening.
Cris Rendón . 2023-04-28
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Excellent place to have lunch , dinner or private party for groups, the owners are very helpful and attentive people, the waiters are very nice, a 101% recommended restaurant
jeppers_2 creppers . 2023-04-27
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Very nice ambience about the place, friendly staff. Great food.
Gwendoline C . 2023-04-26
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Visited for the first time today, part of a group of 9. The food was delicious, the staff and service was excellent! We will definitely visit again and thoroughly recommend to friends and family. Thank you.
Clare Bottomley . 2023-04-15
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Wonderful family run business. Amazing food and top customer service. My favourite Italian restaurant so far. Definitely recommend to try their Truffle pasta in a cheese basket.
Victor Tcacenco . 2023-04-15
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Had my b’day party at Bacco this Sunday and it was perfect! The starters were delish, especially that I’m pregnant and the team helped choose options that are safe for me! We also chose our mains in advance and it made the whole experience very smooth, the dishes came out perfect and at the perfect time. All the guests were very happy with their choice. I had the pork(it’s my favourite in their menu) and it was great, as usual. The service was very attentive, our glasses were always full and the table was taken care of without it feeling intrusive. And last but not least, the cake! The guys prepared a gorgeous tiramisu! Very very veeery tasty and very beautiful! Just a million thanks for the amazing party! I would definitely recomment to anyone who considers to have a celebration at a restaurant, just do it at Bacco and you’ll have the best time ever!!
Ruxanda Varta . 2023-03-27
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Not to miss if you nearby. Food is amazing, taste of Italy as it should. Pure italian viber, you even have the owner around to greet you and ensure that we liked everything. Portions are generously large (way too generous if you ask me). Defintely coming again!
Andrei Sestovschi . 2023-03-27
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I quite dissapointed with the service that I received during my recent dining experience at the restaurant. While the food itself was good, the complete lack of service was completely unacceptable. After being seated, we waited for a full 20 minutes before the waiter finally came over to take our order. After sitting, there was no offer of water or drinks while we devided what we wpuld like to eat. This was frustrating, but what was even more disheartening was the fact that the waiter did not check on us at all throughout the meal. The only other interaction we had with them was when they came to clear our table after we had finished eating our mains, once our table was cleared you would expect to get a desert menu or drinks although nobody came. To make matters worse, when we commented on the lack of service and asked to have the service charge removed, there was little acknowledgement or apology from the staff. This was extremely disappointing, as it showed a complete lack of concern for customer satisfaction. While the food may have been good, it is not enough to compensate for such poor service. Dining out is supposed to be an enjoyable and complete experience, and the lack of attention and care that we experienced at the restaurant fell far short of expectations. This being said, other tables looked like they were being well looked after, as we got up to pay a table near the front were having a great time and were being offered Limoncello, it seems like we may have just been forgotten!
Harrison Gurney . 2023-03-26
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This was pretty poor. I had the arancini and the beef shin pasta. I'm not sure how you make a cheesy arancini bland but it was. The beef in the pasta was pretty tasty but the sauce was really flavourless. We were also seated in what felt like an overflow area and was very cramped Not very good I'm afraid.
Daniel McClean . 2023-02-25
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Cute restaurant. Great for date night. The quality of the food were great. Highly recommend!
Dia Firdaus . 2023-02-19
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Had my birthday there. Food is top quality and staff is amazing.
Nasir Ahmad . 2023-02-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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348 Opinions
The staff was lovely and informative.Huge selection ot games! Music was a smidge too loud, I couldn’t hear my friend over it (she’s a bit quiet to be honest). Big selection of drinks and food. Haven’t had any food here yet so can’t speak about the quality of that yet. Edit after coming few more times: I feel like it might be hit and miss depending on what you order? I had something questionable on my second visit (can’t even remember what, it was almost a year ago), but last few times were quite good. I ordered pakoras and spring rolls most recently, they were very tasty. I definitely plan on coming back (hopefully) often.
871 Opinions
100 Opinions
I’ve been here loads of times. Such a friendly team. But this time I had lunch. As a meat eater I wouldn’t normally think to come here, but the food was excellent. I had the Bollywood dog, a vegetarian hot dog. Very filling and full of flavour. I bet I was more satisfied than if I’d had a meat dish. I highly recommend this place. They’ve weathered various storms like Covid and everything else and they deserve to do well, because they are so nice and accommodating, with an interesting offer in an area of Twickenham that has really struggled to do well over the years. A top notch pub/cafe for a wide broad audience :)