Based on 134 opinions finded in 1 websites
Based on 134 opinions finded in 1 websites
Nº 261 in 307 in Bromsgrove
Opinions
Go here sometimes while on a break from work and its cheap and cheerful. Service is always friendly and welcoming. ****UPDATE**** prices have now gone up since i reviewed this place so no longer as cheap but food still good.
Khaled Ali . 2024-01-10
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Food was excellent! Well sized mixed kebab and the wings were delicious too. There special red sauce was so good too..definitely be back again soon
Sohail Farraz . 2023-09-18
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Treble chicken Worse I have ever eaten Omg go somewhere else Don't go there please
Ian Davies . 2023-08-16
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Curdled yoghurt mint sauce on my kebab 🤮AVOIDDDD
duddy d . 2023-08-12
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Food always on time and hot delivery was fast pizza is yummy and the burgers are delicious will be ordering here again
Junnaid Chach . 2023-07-28
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First time trying the food, was a bit skeptical due to previous reviews, however the food was tasty, hot and was genuinely pretty good.
Alex Waldron . 2023-04-15
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Chicken was cold, tasted as if it wasn't cooked for long enough
Krystal Ham . 2023-03-20
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One of the best place in rubary mix donner 😘🤤🤤😋😋😋😋
Muhammad Sultan . 2023-02-23
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Good food always warm fast delivery will order again
TAZ Khan . 2023-02-22
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Wasn't very nice, there chicken "Smash" Burger is just a cheap generic chicken shop chicken burger, soggy bun, little bit of warm salad and sauce. Buffolow wings are dry rubbed and burnt, not served with a sauce and single bone only. Chips where soggy. Rubicon mango was nice. But it's always nice.
Mike “Fozzy” Foster . 2023-02-10
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Flawless service and perfect food 10/10 from me
Tammy Warren . 2023-01-13
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Fast delivery, which is no surprise because the chicken was pink so it didn't spend much time being cooked. I think the kiss of life would have bought the chicken back. Onion rings looked and tasted as if they'd been left out in a monsoon. The only thing I enjoyed was the can of pepsi. James fast food, fast yes. Food no
phil c . 2023-01-07
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Worst take out ever, they never deliver poor service overall
Z . 2022-12-31
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DISGUSTING FISH TASTING CHICKEN, WATERY MILKSHAKE AND SOGGY COLD CHIPS, WORST TAKEAWAY IN BIRMINGHAM
john doe . 2022-12-30
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Ordered via Deliveroo and still waiting 45 mins after order. Shop won’t answer the phone and website says closed. Obvious issues with Deliveroo and james fast food accepting orders and stating james is working on the order when they are clearly not. Can’t cancel without refund until the delivery is 60mins late
Peter Ward . 2022-12-03
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best place in the town with great customer service
Raja Jubran . 2022-11-08
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Nice food good quality very professional.
gulfraz Ahmed . 2022-10-23
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Great good enjoy my meal whenever I been there highly recommend 👍❤️❤️
Sajid Ali . 2022-10-22
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Wonderful food chicken golden and crispy and the drinks are cold and refreshing
Gurpreet Singh . 2022-10-22
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This food is so good and very nice people working but what I really love this restaurant ❤️❤️❤️
kalpana malhotra . 2022-10-19
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First time buyer from James fast food and will buy again absolutely delicious will recommend to friends
Jacqui Obrien . 2022-10-19
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If you want to eat fresh and tasty chicken then this is a must try for all the chicken lovers. Amazing food at affordable prices and friendly staff giving perfect service
Amanullah ghouri . 2022-10-16
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It's really very testy, and awsome juice burger. I really very love it and too enjoy you burger deal. Soo good thankx james fast food
Farhan shahid . 2022-10-16
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Fast delivery food is always nice and hot highly recommended will be ordering again
Tazzy Khan . 2022-10-16
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Excellent customer service and tasty food and good delivery timing and fresh food
Rameez Qureshi . 2022-10-16
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Must try this place food is fresh and quite tasty with best hygiene !
Muhammad Shahzeb . 2022-10-16
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Had a delivery of 2 burgers and a pizza arrived before expected cooked perfectly very tasty too big portions Soon order again This place now for us regular now from rubery I recommend
Satheesh Kumar . 2022-10-16
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nice and hygenic food excellent pizza staff r politely
Khurram Kiani . 2022-10-16
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Nice food quick delivery really like the food Thanks
Mohammad Zubair . 2022-10-16
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Fast service for late delivery Tasty food 😋
Volodymyr Voloshyn . 2022-10-16
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didn’t even want to give them one star the food is rotten. Chicken is red raw and covered in salt. All the food is dry and rotten
Glen Riley . 2022-10-09
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Had best food after long time. 💯 .
Jahaan . 2022-06-24
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On time but food is absolutely awful worst chicken me and my partner have ever had. Chicken dry anorexic and small. Chips tasted like they had been sat for a while or refried. Not quite sure but not what we expected. We can say that it’s a no go for us in the future. Try and see what you think.
Mark Clark . 2022-06-01
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Food is brilliant, pizzas to die for, southern fried chicken on point.... say what you want about James but ive hardly ever had a bad food order.... and whenever ive had a problem with the food they have replaced plus extras within 15mins.... milkshakes are to bloody die for.... food is on point and the portion size are huge
Emma Clayton . 2022-03-25
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Terrible food don't waste your money on it. It's cheap because it isn't cooked right
Riley Begley . 2022-02-10
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DO NOT ORDER FOOD FROM THIS PLACE! The food was absolutely disgusting, chicken was under cooked and the fries looked something more like microwave chips, all soggy and mushy. Not too mention it all tasted absolutely vile. Just found out they’ve been fined £3000 by Bromsgrove county council for breaching food hygiene regulations, which is hardly surprising how dirty the place is with that stink or dirty overused cooking oil. Save your money & your life and order from somewhere else. Doesn’t even deserve one star, especially given the horrible attitude of the staff who work there. With any luck this place will close down eventually, they don’t deserve any customers all at. James is a disgrace to the fast food industry😡🤢🤮
Matt Y . 2022-01-19
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This place is the worse in the area stay away at all cost dirty people
Big Azza . 2022-01-13
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Ordered from umber, food came freezing cold un eatable had to throw in bin very disappointed won't buy again.
The Milktrayman . 2021-11-23
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Worst food I've had in years. Uncooked fries, burnt meat covered in sweet chilli sauce with very poor wings. Never again
Dave Carter . 2021-11-17
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Food okayish but would've cancelled given the opportunity. Food preparation area messy, Food on floor and appearance/hygiene of one of the cooks was questionable. God knows how they achieved Food hygiene rating
Ryszard Zdanko . 2021-10-16
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I enjoyed the food and service. Well packaged and decent quality food.
Zaid Dinally . 2021-07-14
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Ordered peri peri chicken, THE CHICKEN WAS BRIGHT BRIGHT PINK AND FELT HALF ALIVE!!! 🤬🤬🤬
Kamar . 2021-07-06
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You know what, I got caught out here. I literally spend £15 quid on chicken and fries and he literally microwaved the lot. Damn even the Pepsi was fake, sugar water. I haven’t got the stomach to eat this. My insides would of literally come out. I HOPE YOU FIND THIS BEFORE YOU EVEN LET THE THOUGHT CROSS YOUR MIND! GOD FORBID YOU HAVE THE URGE TO EAT IT.
Robocop . 2021-03-31
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Bought peri peri chicken, the worst tasted chicken, just thrown to bin..
Aneesh Thomas . 2021-03-28
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I loved it the pizza was incredibly good
Criticalgaming111 . 2021-02-06
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Don't no why got so many bad reviews best kebab had in a while fries was nice food came quick il be ordering again 👍
Christopher Millington . 2021-01-15
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I would rather eat a bag of my nans crusty toe nails than eat here and can't believe health and safety has not closed them down
Jason Edwards . 2021-01-03
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Asked for a kebab, got chicken meat and chips. Chicken is the worst I've ever tasted, and I will eat anything! Rank
A W . 2020-11-07
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Chicken Burgers were over cooked, fries soggy, sweet chilli sauce wasn't a a sweet chilli, but was normal chilli. I even opens the cans of Pepsi x2 witch one was supposed to be cherry tango, and they rates vile, like a blood taste to them. Sorry but after 1hr wait I was very unimpressed. Won't be ordering from there again.
Charles . 2020-07-30
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if no star was a thing thats what they would have got from me. I ordered from here for the first time yesterday and I'm still feeling it now. i have been vomiting since early hours this morning and have diarrhea. my stomach is in bits. save yourself the sleepless night the money and agony. They have given me food poisoning.
Maruah . 2020-04-15
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Disgusting food worse I've ever had, order was wrong too!!!!! Do not order food from here you'll be disappointed!!!!
Lacee Doyle . 2020-04-11
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Worst delivered food I've ever tasted. Burgers were minging had a strange taste to them. Dont order from here un less it's for the chips which were ok...
Tracey “Lazymazie” . 2020-02-09
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Good value and good food as always
Liam Whitehouse . 2020-01-20
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Probably the worst fast food shop in Birmingham, not sure how its still open after all the people who get sick from eating here and the terrible customer service especially the aggressive nature of how they intimidate customers.
ring rang . 2019-10-29
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This place is absolutely disgraceful. Placed an order at 1:30am as I’m doing a night shift which is a 12 hr duration. Food never came so I phoned them up to find they had left my food outside of the address I gave them I would never recommend this place. My food was cold it had bones in my chicken wrap and the chips was soggy and didn’t taste very good. The person on the phone was full of attitude and refused to let me speak to the manager I wouldn’t recommend.
Aoife Valentino . 2019-05-27
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I’m out of world this shop need to be short down try to order,staff been rude don’t deserve even one star 👎 I saw this place not long ago I liked the vue from outside so today was a bit hungry didn’t eat sense morning then decide to get takeaway from this shop and what I found was awful really disgusting I can’t stop vomiting 🤮 because the smell of my meal order southern chicken, wich I found blood,hard and taste like a peace of paper chicken wings was🤮 I couldn’t put it in my mouth because of the look of it , the chicken nuggets was smelling fresh chicken the burger 🍔 was not proper meat taste like mash potato been eating out for the past 8years I recognise when food taste nice or not I don’t really like doing this but I have to share my feeling because im not happy still hungry poor customer service poor food waste of many if u can’t cook do something different please don’t open a shop to rob peaple it’s really sad and disappointing 😠😠😠😠😠😠😠😠😕😕😕😕😕😕☹️☹️☹️
Ragui Diallo . 2019-04-29
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order was wrong, was given a different order because i didn’t pick up the phone, tried to call straight back and they didn’t pick up so text “who’s this” so they decided it’d be acceptable to just swap the order that we paid for to something completely different because they didn’t have what they are advertising on their website, staff were extremely rude, food wasn’t nice, will be telling everyone in the area not to order from here, only thing we actually consumed was the two rubicons we ordered which we could of got from the corner shop instead of the hour and a half wait
Ellie Formaston . 2019-03-24
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I ordered chicken but the meat was pink in some areas and find hair nearly every time I order.
Brandon Willis . 2019-01-15
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V.good service and nice & hot food
KING MUHAMMAD . 2018-12-28
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Absolute morons in charge waiting 2 hours for a pizza very aggressive staff
Matthew Delaney . 2018-12-26
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They threatened to go round and burn my mates house down when they complained about their food! DO NOT USE!!!
Michael Smith . 2018-12-06
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Great customer service and food.
Awais Mohammad . 2018-12-05
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Ordered 8 chicken wings today and 6 were burnt looking like charcoal. Asked for ketchup and was given a jug of gone off sauce, that was unedible.
Michael Li . 2018-10-31
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Chicken wings there are basically bones. Fries, disgusting. Sauce, probably gone off. Never returning.
Ayham Kaiden . 2018-10-31
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Absolutely disgusting customer service. False advertising. Stole £20 out of my partners account and completely denied it. Threatening to 'come round' etc. Have had to involve the police & the bank. AVOID AT ALL COSTS!!!!! If I could give less than 1 star then I would.
Roxiey Grinnell . 2018-10-27
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Great tasty food friendly helpful staff quick service always go here on the weekend after working late at work highly recommend 😋😊
melissa jade law . 2018-09-22
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Food was disgusting! Had to wait an hour an 30 mins. When did arrive they got the order wrong an didn't get what was paid for. Never be going there again!!
Adelle Hacklett . 2018-08-02
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Visited here recently. No complaints at all. We ordered their £1 pizzas and fries with chicken nuggets. The pizzas were cooked just right, plenty of cheese and tasted pretty nice. They even sell chocolate concrete! Will return. Unfortunately they have put the £1 pizza upto £2. For that reason I have lowered my rating. Ordered a pizza from here this evening and found a bone in a piece of chicken. Now reluctant to return...
Paul Rogers . 2018-06-10
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Took money and didn't deliver food
Aidan Jones . 2018-03-05
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Rang up to cancel for extra charge... Guy was so rude... Food never turned up... Then refused my refund.
Luke shaw . 2018-02-13
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I had fish and chips. The fish tasted like ammonia and noticed a fishy smell after..the first bite..spat the 2nd bite out. The chips seemed like they had been recooked...not just once. The batter was so thick and gooey!! I had same order before and was alright.
ali lucas . 2017-11-15
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Food took longer than expected to arrive, was very nice and still warm. The reasoning for the one star u ask? MY DRINK the cool refreshing taste which brings me to tears of joy Dr pepper, was not with my order alas this ruined my experience :'(
Charlie Dude . 2017-10-19
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Nasty!! Will never order from here again. Waffles were two little shop brought ones with nasty chocolate on top. Concrete cake and custard disgusting. .. only wish I read the reviews first, just eat need to take this of their website !
Stefan Ormrod . 2017-09-10
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Been waiting since 12.15 money took off card rang 115am said order was just in yeah right money took never order again
Michelle Culloo . 2017-08-29
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Literally just ordered from here and ordered " hot warm cookie dough " they gave me a giant Asda cookie with chocolate dropping on top with Aldi Ice cream when phoned to have a partial refund they said manager was not in and they wouldn't refund me with false advertising worker was very rude never ordering here again. I suggest no one order from here.
KingSavage . 2017-08-25
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Rude person on the phone who refused to take note and cancel our pending order for tomorrow. Not going to bother with this dump again. No wonder it has such a bad review score and a food hygiene rating of 1! I'd rate it 0 stars if I could. Disgustingly rude people who need to clean up their act!
Cara Mansell . 2017-08-20
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Waited for hour and half for food. Then it arrived cold plus it tasted discusting. Pizza dough was that thin so how is that a pizza. Wafer thin ham thicker. Buy from elsewhere I should
sarah chubb . 2017-08-05
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The food gave me food poisining.4 days i was sick. Ugly food
Akash Khan . 2017-08-01
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Food was disgusting, over an hour and half late, pizza was cold and burnt, wasnt happy with the delivery driver.
Chantelle Davenport . 2017-07-11
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2 hours ago i ordered food after an hour and 15 i rang to see were it was he says it's on way still not here 45 mins after i rang poor customer service keep ur food mate
Steph Wildman . 2017-07-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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101 Opinions
This place is extremely busy however when we walked in a lovely young man welcomed us took us over to a table as there was a few of us. Drinks ordered and they were quite reasonable prices. The food was stunning. We did have to wait a little bit longer than normal but we didn’t mind as they were extremely busy. The food was piping hot. The service was very nice and served with a smile. Can’t get better than that..
39 Opinions
Absolutely dreadful. Nobody on the till, staff out of sight in kitchen. Tables were dirty, there was no cutlery or even teaspoons. When cutlery was eventually brought out the pieces I selected were still dirty. Self service hot drinks machine wasn't working, had to ask staff to add coffee beans. No cups, had to ask staff in kitchen. Found a teapot but was dirty. Food was lukewarm and still no teaspoons so my friend stirred her tea with a fork. I've never known anything like it, an absolute shambles.
796 Opinions
Northbound M5 Frankly. Cold and clinical atmosphere. Dirty floors. Zero customer service, order number was called and then there was just a grunt as the food was handed over. I say food, I’ve seen more nutritious sawdust! Burger was dry, and considering it was apparently cooked fresh in a quiet restaurant had a distinct feel (and appearance) of having been either kept warm or re-heated partly because the cheese was melted but the food was luke-warm. My advice is rather than using these services, continue up to Junction 2 at Dudley where there is a McDonalds and a Tim Hortons right next to the motorway. And their parent and child bays are much safer than the ones at the Frankly services. It’s a shame there isn’t an option for a zero star review on here!