Jamaican Cuisine in Hillingdon

We all had a fantastic time. The food was amazing and Stacey was so welcoming, knowledable and a wonderful host. Pops had the best time. We'll definitely be back

This restaurant number is not in use so was unable to place an order. I doubt they exist under this name anymore. They were good

Excellent , on time , tasty Caribbean food ! I’ll reorder again and again

Our order was incorrect…AGAIN! Both portions of side salad were missing

The food was a lot more authentic than I thought it would be! Will definitely be ordering from here again :)

Lovely authentic food. Roy’s deliver every time.

That was not Roti, more like pita/flatbread The goat is either the bits scraped from the bottom of the pot or just burned AND STILL SOLD! The soup…well. Never again. Where can I add photos?

Me and my girls had a wonderful time at this lounge. It was lovely and Dan was just splendid and patient with us girls!!

Lovely food and lovely customer service. Thank you x

The restaurant forgot to include the salad I ordered and the goat curry was better the last time I ordered it when it had potatoes in it. Otherwise great.

I have been waiting for a refund since February 10 2022 as the wrong food was delivered.

We’ve had food delivered twice and eaten in once and every time the standard hasn’t changed each time. Always amazing and the cocktails are the best we’ve had since moving around here!

I never write reviews - but the chicken curry was amazing, credit where credit is due.

Very cool vibe! took me straight to the tropics. Food had flava flava flava - came out quick too! Cool staff, would come again

Absolutely delicious! Decent portions too. It's been a while since we ordered from here, but I'm so glad that we did. Truly tasty food, nice bit of pepper in the curry goat. Thank you

Delicious food, promptly delivered

Good size portions.... consistently great food... frequent customer. Thanks

Went there on a Friday evening for a catch ip with a mate. Absolutely cracking food. I love the fact that it was so authentic, rather than changed to be bland or some weird fusion. Great value for money too. The staff were attentive and also told you politely when they couldn’t get to you right away - expectation management! Great music all night and a friendly, relaxed vibe all evening.

The best food in town, good portions great delivery and very reasonably priced!! Cannot fault them!! 6 stars if I could!!

Fantastic, authentic Jamaican cuisine. Food was hot and perfectly cooked. Would have liked more coleslaw but that's me being greedy!

Came down on Sunday My chicken curry was so so salty Yukkkk Rice and peas were delicious I just couldn't eat salty food Very disappointed

The food is magnificent, lovely staff and SO helpful, we tried little tasters of almost everything before making our selections, will be back VERY soon!

Ordered red pea soup, which was tasty. Kids loved the festival as always

The food was incredible. I’d definitely order from here and recommend them. They didn’t have the drink I wanted so accommodated with a call to give me a different option.

Great food and speedy delivery .A great combination.Thank you to the chef and staff at Roy's together with the delivery rider.We shall continue ordering from Roy's food always on point.

Last time I visited the Jamaican Lounge, I thoroughly enjoyed your Red Bean Soup. It had little long dumplings, strips of yams and even some salt beef. So when I repeated it this evening, I had 2 massive cartwheels for dumplings, plus the long dumpling, no yams, no salt beef and it was like a stew instead of a soup and here I am on a low carb diet (very disappointed). However your Rice and Peas and Oxtail was nice. My Husband enjoyed it. E. Denton.

Food arrived super early. Mac&Cheese is more like a Penne Bake but Brown Stew Fish is beautifully seasoned 10/10. Love the Festival, best ones!

Enjoyed it very nice good flavour and nicely spiced

The food was hot, delicious and 15 minutes early. Friendly and professional service. Thank you!

We had promised we would eat here at some point as it's quite close and it's good to support local businesses. However, it did not start well. It was 10 mins before somebody asked to take an order and they only had 1 menu we had to share. They asked us for our order after asking a table of 5 for theirs when they came in after us. The weren't ready and as the server turned round, she asked if we had been served! We place our food and drinks order at the same time. Well another 10 mins went by and we thought we saw our drinks coming but no, they were taken to the table of 5 but didn't take any other drinks to them and they later had to ask for them too. Next our food came but still no drinks, this was a different server and he was very apologetic and went to get our drinks. I ordered the jerk chicken with peas and rice. The rice was fine and the jerk sauce very tasty but it was coating a very sparse chicken leg which I didn't think was very good value for £12 with hardly any meat on it. The female server who served us also served the other tables and didn't seem to be very attentive and ourselves and 2 adjacent tables all had to chase for our drinks. In short, I would not return as we were never made to feel welcome and it may be OK having all the front open on a warm night but it was chilly and noisy with constant traffic. This should be and could be so much better and we would have loved to say we could go regularly but we won't be returning, sorry.

The food was early and delicious. Customer service also professional and thoughtful. Highly recommended!

Delicious food, just like home. Great price and super quick delivery. Probably the best restaurant on this app 🙏

The food was lovely, amazing presentation and the customer service was also very excellent however two friendly young staff got furiously shouted at in front of the restaurant by a male worker which i’m not happy about and don’t know if i’ll be coming back

First time ordering. Food wasn’t authentic. Salad was missed out of the order. The plantain was good but coleslaw was poor and the sauce on the chicken tasted quite readymade. Also took an hour and half to deliver. Quite a poor experience.

Can improve drastically. This is a great place and it would appear the chefs can cook great food. However it’s been let down by poor quality food used. Nobody wants to eat the neck of a chicken when ordering food. Two thirds of the “chicken meat” had to be discarded as it was mainly gristle and neck bones in the curry chicken and stew chicken. The jerk chicken was better with large portion of breast meat. That said I have tasted better jerk chicken in JA street vendor. The stew chicken was full of salt and sadly couldn’t finish it without feeling sick. They always seem to be out of fish meals too. The positive is the coleslaw was delicious as well as the plantain. Words of advice- have a brief discussion with your staff each day to let them know what dishes are available. Stop serving cheap cuts of chicken. No one likes to eat the neck of the chicken or sun par cuts. Only serve leg, thigh and breast. In the long run your customers will enjoy the food. Go easy on the salt. Please don’t batch cook food and reserve days later. People in the food industry will know. Let your chefs visit other places that sell jerk chicken. See what aspects of their cooking which can be improved. Remember people have visited the Caribbean so they know what to expect when it comes to “traditional dishes”. This place is a gold mine but can and needs to be improved drastically. Small changes can go a long way

I normally order from Roy's but yesterday my order was disgusting and uneatable I throw out my food, I am surprised as they meals was great before, not sure if the chef changed

Food is excellent as always. Just a huge misunderstanding with picking up food/delivery

Was surprised at the portion. One piece of chicken for 6 quid. Food is tasty but didn’t realise the portions were so small. Next time will order 3 portions.

Ordered food for my partners birthday. Altho the food was nice I had to wait over 1.5 hrs for food to be delivered. Staff customer service was not the best

Very unhappy with the hard food part of my order can not be eaten.

I’m totally dissatisfied with my order, the dumpling and festival were inedible, the Mac & cheese was oily and wings tasted like the were cooked 2 days ago, the soup was fine but that’s the last time I’m ordering as this isn’t the first time I was unhappy with my order.

Lovely food, great choice. I would order from there again.

They didn’t have the food I ordered so substituted for something else without even telling me. On top of that the food quality is SHOCKING. I’ve thrown all my food in the bin. It’s disgusting.

Disgusting customer service .. food was an hour and half late!! It turned up stone cold!! And was told that the manager would ring me to sort it out etc and no one has rang me and this happened a week ago!!

Awful!!! Come on guys please update your system when items are sold out. There is no point offering other options for missing products No plantain or rum cake was delivered. :( Literally bin the extra food sent as it was not needed.

I never got rice for my fry chicken or my grape soda. I was a little disappointed with my fish :(. Was not throughly cooked and soft as my previous orders. Will order again though, had to wait some time but I was happy with the service I received. As much as I was hungry I appreciated the lovely lady kept me updated with the food preparation time. Loved the rice peas, coleslaw & plantain.

Order never came. Awaiting refund.

Absolutely love the food. Great portions that taste amazing! If you like brown eagle you’ll love this place 🔥🔥🔥

Such a shame they can’t get it right lazy customers service cold old food how can we help the business if they don’t help themselves good customer service cost them nothing but still wrong order again third time in a row rude staff I will not eat here again !, And would advise other people not too eat here as excellence is not practiced there you get better service at McDonald’s drive thru

The order was wrong and I’m not a belt I get in contact with anyone!!

The order was within time, but with missing item. I was promised to get it next day, but it's never happened

My order was 45 minutes late and I received the wrong drink, this is my first time ordering and it’s not a very good one

Love Roy's, I visit regulary, the portion sizes are good. Always satisfied.

Lovely food, good amount of food and would order from this restaurant again. Food arrived a bit late but the good quality of the food made up for it.

Drove here to get a takeaway. Got home my rice had been forgotten. Very slow service. Couldn’t eat the curry without the rice so left it till the next day. Opened up my curry was very cheap ingredients, old cuts of pepper and cabbage. Then the final blow found nasty bits of fatty meat in the curry. Absolutely disgusting. How did meat end up in the curry something seriously wrong there. Was going to go and sling it back at them but just too far and when I did go they were shut.

Chicken was very hard to chew.Pattie meat inside was very dry.Salad was well made

Food delicious, but lateness of delivery and fact the food was cold spoiled things. Had to reheat which dried it out a bit. Would order again but maybe collect rather than get delivered.

Quite disappointed with the quality of food this time round which is unlike Roy's. The plantain is so dry as if it has been left out for a long time, the same with the rice

Did taste great 👍, would recommend to my friends.

Food is great (aside from the piece of plastic in the peppered steak!) DO NOT ORDER DELIVERY VIA JUST EAT UNLESS YOU WANT TO WAIT 2HRS+. The staff are young girls who are rude and don't really care. If the food is not on schedule they mark it delivered on just eat, but the food hasn't even left the shop. I ordered at 6.30pm the food didn't arrive until 8.38pm. Just eat said it was delivered at 7.15pm. The staff don't take any responsibility. They blame their delivery driver, who took 4 other orders at the same time as mine, some to HA5 and I live in HA4. They took 45mins from leaving the restaurant to get to my house! Its a shame because the food is great, they just need to change their attitude, I wont order from there again as this has happened too many times now.

The food was amazing nicely seasoned curry goat, and nuff food. First time trying this restaurants out I will be returning again soon

Unreal food! Can’t fault it at all. So glad I ordered the punch too, didn’t disappoint.

Love this place. Food is delicious!!

Was recommended Roy’s Jamaican cuisine by a dear friend of mine and words cannot describe how amazing the food was! The brown stew chicken literally melted in your mouth and was seasoned to perfection. The jerk chicken was so succulent and tasted divine! Also the portions are very generous and freshly cooked! Unfortunately I’ve found this little hidden gem just before lockdown! Don’t know what’s gonna be harder - being in lockdown or not being able to order Roys food! A must if you want traditional Jamaican food!

Love the food!! Keep up the good work!!

Fully recommend to anyone local

The food the great. The fried chicken wings portion size was a tad bit on the stingy side. But all good thank you!

Drink leaked all over the bag, food was burnt and inedible

Rang the restaurant 2 times. First time they said the driver was 20 minutes away. I rang again the second time to be told the driver was 5 minutes away.

had a delicious meal of Jerk chicken, rice and peas, dumplings and plantain . Was very impressed with the food quality. I was a bit taken back that there was no requirement to fill in a track trace form . Further none of the waiters or serving staff were wearing their masks properly . It was simply around the neck and iwas concerned at the absence of this important covid safety regulation. This needs to be rectified . Great food otherwise. Would have given a 5 if it were not for the covid issues.

Disappointed today. Ordered brown stew chicken. It was absolutely full of thick onions not much else. Food was also not hot. Not what i expect from this restaurant usually.

Pleasure as always, and tasty food!

There were items missing, it was all cold and a lot later than originally quoted and subsequently requoted. Was very poor

Food was really good in heat and nice portion sizes to. Will definitely be ordering again.

Ordered food at 7:30pm, food was due at 8:45pm, so over an hour as it is, 9pm come, and still no food. I had to chase this up multiple times only to be told there was an error on delivery. The food did not turn up until 9:55pm! May as well call it a whole 2 and a half hours after placing the order. So not only was it this late, but of course the food was also luke warm because it was late! Not only this, but our order was missing 1 rice, all the complimentry salad, 2 patties and the plantain despite paying for all of these. To say this is a disappointing experience with this restaurant is a huge understatement.

Food still not arrived. Cold. Gone in theBin Refund needed

Amazing food as always from Roy’s and arrived 10mins early. Highly recommend!!

I booked a table for 3 online but when we arrived the staff hadn't prepared a table so we ended up squeezing onto a small table where a lady with a pushchair was waiting for a takeaway. We weren't asked if we wanted any drinks, we were just ignored. After waiting at our table for 10 minutes I decided queue at the till to order our food. I was left standing at the till for another 10 minutes before someone took our order. Once sat back at my table we hoped someone would at least bring our drinks over to us. Another 15mins went by and still no drinks. My family and I decided to give it 10 more minutes and if we didn't see any food or drinks after that time we would leave. 10 minutes went by and still no food or drinks, so we left and went to Rajoot Indian over the road, which was busier, but still got us seated and with drinks on our table within 5 minutes. The lady with the pushchair was still waiting when we walked out! No covid restrictions we in place. The menus were sticky. There staff all looked too young and inexperienced to handle the job and had no services skills. A waste of 45mins.

I never got my food. Restaurant didn’t take my call either

Food was tasty and spicy, but a touch pricey. Would order again.

Food was burnt chicken was so hard couldn’t even bite the chicken.

Around 15 mins after placing the order, I received a call saying items are out of stock. After picking new items. I had to get an updated delivery time after 8:10pm went past. It updated to 8:20pm. At 8:25pm I received a call saying there was no rice and peas. And that the order will be sent out in 5 mins. At 9pm I started calling the restaurant and my call was not being answered. My order then arrived at 9.20pm, however one of the items were missing and all of the food was lukewarm. The restaurant wouldn’t mark the order as complete so I am currently unable to receive a refund for the missing item

Chicken soup tasted like it had gone off. Honestly disgusting I seriously feel I’ll after eating it.

Wrong order received. Ordered chicken and received fish. Half portions. Arrived late and cold. Ordered carrot punch and received small polystyrene cup for £4.50. Total rip off. Called them and they denied it being wrong order and couldn't justify pathetic cup of carrot punch. Tried calling back and now not answering. Very expensive and no way worth it. DO NOT ORDER FROM HERE.

Food nice portion size a little small.

Ordered from here only a few days ago portion size was small but the food was ok. Today’s food arrived half the containers are empty. Called to explain the problem the lady on the had starts talking over me... no customer service what’s so ever. I’m talking and all she could say is I did not say that. I never once said she said anything I was explaining the portion size. When it’s £4 for vegetables the container should not be a quarter full. Rice was just over half full. Ordered days ago how can the portion size change so much. NEVER AGAIN. Very argumentative woman, definitely not coming back. Do you research people.

Trying to support local black businesses, however each time I place an order with this restaurant ii am left dissatisfied disappointed and frustrated. I am determined NEVER to place an order from them again.

Food arrived 30 minutes late. The food was nice when it arrived.

Very nice. Guinness punch could be a bit bigger for £5 but still nice

I ordered the food at 7:14pm. It had an arrival time of 8:35pm (which is already quite late) then it arrived a further 15 minutes later.

Waited an hour and 15 minutes for the food to arrive, it came just about warm (not hot). Called to ask where our delivery was and was waiting for the manger come to the line for approx 20 minutes, and then her response was that we were being rude to her (we weren’t). Delivery driver said he had 5 orders to deliver in one go so no wonder the food wasn’t hot. Didn’t even receive an apology from the manager. Would rather go south London, pay half the price and can walk there quicker!

Found the curry goat portion size small - got half a container !!

White rice was half full and bits from the pot sides and bottom was given. Called 30 minutes after ordering to inform 1 dish not available

Hour and a half late, had to chase twice via app, no notification from the restaurant. Refused any money off for extreme lateness.

Amazing food... glad you are back!!!!!

Amazing food, worth the wait!! Favourite takeaway and glad there back open after the pandemic!

it’s a real shame to leave them a bad review because the food is/was really good but the service is very poor! over 30 mins late and the Attitude of the staff when calling to ask how long it would be was appalling to say the least, rude, arrogant and not they way someone should be talking to a customer who is trying to support a local business! I hope this is just a blip and they were having a bad day but no need to take it out on paying customers that keep you in business

Ive previously lived in jamaica and i must say Jamaican Cuisine is one of the few caribbean restaurants in the uk that serve authentic caribbean food. its the only place i go when ever im feeling for a caribbean. i wouldnt recommend anywhere else. staff are friendly, foods good, good vibe, good portion sizes value for your money. parking right outside the restaurant & front is all glass so u can see outside and dine in kick back and listen to reggae music while indulging in a ackee& salt fish with hard food, jerk chicken, curry goat etc. Can also order and pick up which i usually do when im busy . couldnt recommend this place more 5*****

Appalling food delivered late. Avoid

Was nice full of flavour and beautiful fried dumpling but there was quite a few small bones but everything else was ok