Jalapeno's Pizza 02920 520 700 in Cardiff

Really disappointed with delivery. I ordered for myself and grandkids for my birthday . Firstly , the burger had cheese in when I requested without ( although to be fair, after phoning in, they bought out another without cheese, but when 2nd one came the bun was soaking wet and inedible ). Put everything in oven , till it arrived so we could eat together. Then realised that the order was missing the chicken strips and pot of chilli sauce. So one child had to share with us all . Not happy at all.

Worst food experience I've ever had and I'm so surprised that it's from here. We've had food from here many times before and it's always been superb but something has changed in recent months as 80% of the food was inedible and went in the bin. Kebab was nice and the side of chips were fine too. The pizzas and chicken curry with chips were awful and all went in the bin after a few mouthfuls. They tasted as if they'd been absolutely covered in salt and after a few bites my partners mouth was really red and sore. We spoke to Jalapeños that said this was their usual quality of food but having been there before we know it hasn't always been so bad. Not sure whether they have changed hands or got new people in the kitchen but something has gone wrong somewhere. Such a shame as I used to love this place but won't be returning as we spent £45 on food that went in the bin. Have gone through Just Eat for a partial refund for the food that was inedible. Be careful ordering here even if it is a favourite as their quality of food now makes it inedible.

I always go to this shop every time I drive past but Thursday night kebab was terrible very dry and grease was just poring out very very bad 👎 why serve over cooked greasy food and ruin the owner reputation.

Amazing food,very tasty and fresh selection of salad, very clean shop and very polite welcoming staff. Will definitely be my new regular. Thank you.

The so called "MEDIUM" kebab was microscopic, hardly any meat! Worst of all it cost me £7.50 absolutely PATHETIC! DON'T EVEN BOTHER! Unless you like being violated that is.

All in a box meal slaps, the sensation of the kebab and chips and salad together makes my tongue feel some sort of way . Overall banging meal and definitely come again

Jalapeños has been a favourite of mine for many years and tonight they didn't disappoint. I went for the medium Deep Ocean Pizza and some dips. I collected all this for less than £10. You can't get better value for money. Jalapeños menu is extensive with Kebabs, Fried Chicken and Burgers to name just a few on the menu. The Staff are also really friendly and helpful.

Don't listen to your kebab salad request so don't bother putting 1 in! Once again all my salad request ignored and how I like my meat cooked. Picture is of what went in bin

Been with my friends and love every detail the pizza is really tasty and really enjoyed the sitting area. friendly staff it is highly recommended!

Our favourite pizza and kebab choice, we have never had a bad meal. Highly recommended and great standard's.

Do not order from here I live 2 mins away and the quality of the food was shocking, soggy chips cold dry overcooked burger stale bun and burnt onions rings called the restaurant and they didn't want to help in anyway what so ever!!

Absolute sound bossman give us free food after we ate our order whole mixed kebab and all, absolutely leng chips and chicken 11/10 would come again

Jalapeños is a great place to order with family, the pizza is nice and cheesy amazing definitely recommend and amazing for weekends/getting home late or just a normal accasion

Jalapeños have moved but only feet from where they've been based for ages. There new premises also has some seating at the front and is bigger and spacier than there previous home. It goes without saying that there deals are still there. For example you can get a small pizza, a side and a can of soft drink for £7.50 on collection. An absolute bargain. As always the staff are friendly and welcoming.

As a family we’ve had a few different meals recently but tonite was absolutely amazing, family meal 2 was ordered I can’t believe how much good food there was, we thoroughly enjoyed it and still plenty left! Well recommended Service and times were perfect, roll on next week to order again!!!!

This is our go-to place for pizza, really soft, cheesy and cooked perfectly. We've had the shish previously and weren't too amazed by it, but absolutely love the pizza. Decent price too. Cheaper to call and get delivered by them instead of going through Just Eat.

Estoy muy feliz de informar que después de cerrar debido a Covid - 19 Jalape os en Birchgrove, Cardiff está nuevamente abierto y sirve su excelente comida habitual.Todavía tienen muchas ofertas para elegir, incluida Pizza Deal 1. Por 6. 50 puedes tener una pizza, un acompañamiento y una bebida. Valor excelente

He estado viniendo a Jalapenos por muchos años y no puedo criticar la comida o el servicio. El personal es muy amable y te dan la bienvenida. Algunas de las ofertas que tienen tienen un valor fantástico, incluyendo las ofertas de pizza. Siempre frescos chiles verdes disponibles, que es una necesidad en mi pizza.

Really impressed with how friendly the staff are here, they were welcoming, helpful and nice. The food is cheap and cheerful, can't fault it. There's even a tv showing cartoons to keep any waiting children entertained.

Como regular en Jalapenos no puedo criticar la comida o el valor. Solo he pedido pizzas aquí, pero tienen excelentes ofertas como Pizza Deal 1. Para 6 puede obtener una pizza pequeña, una lata de bebida y un acompañamiento como la ensalada de col o un pan de ajo entero.Las pizzas son sabrosas y hay muchos rellenos para elegir. Colecciono mi comida pero también hacen la entrega. El personal también es muy amable y acogedor.¡Otra ventaja es que permanecen abiertos hasta tarde!

We had two doner kebabs and firstly they did not come in bread with filling in it. The lamb and chicken did not appear fresh and tasted plastic.We should have gone to the other shop.

¿Qué puedo decir sobre mi experiencia esta noche? Comida absolutamente desagradable y servicio repugnante. Comido de la comida para llevar muchas veces muchas veces le hablé al jefe y, considerando que estamos en pentwyn, siempre elegimos jalape os a pesar de ir cuesta abajo recientemente, pero hoy pedimos que solo comamos y deberían avergonzarse de sí mismos.El pollo frito y las patatas fritas secas se cocieron frías y parecía y sabía recalentado Pedí el XL shish que siempre he comido y era la mitad del tamaño con un poquito de ensalada y pita arrojado por el lado sin abrir y tan seco que no pude comer el pollo sin agua potable después. Llamé para avisarles y dijeron que lo siento, lo único que podemos ofrecer es un 10% de descuento en tu próximo pedido. Creemos que la comida estaba bien y el jefe no está. No podemos hacer nada más. Como no has pedido, come con nosotros. antes de su clasificación como un nuevo cliente? ? ? ?Le expliqué que como regular y tengo una tarjeta de fidelidad con sellos en mi billetera y no les importa un 10% de descuento en el siguiente pedido o un silbato Usted piensa después de pagar 22 libras y que se le sirvió comida que no pudimos comer y realmente no somos quisquillosos 2. 20 de mi próxima orden estaría bien? Personal arrogante y comida avícola y realmente no les importa la lealtad. Hazte un favor para encontrar otra casa kebab para comer, hay muchos otros.

Deals are fab and the food is exactly what you want from a kabab shop. Pizza is my favourite as they do stuffed crust. Check in store for all the meal deals as they are not all on the app.

I really love this place, I leave specific instructions and they are followed, down to no pitta! No cheese on a beef burger meal. I half devoured my chicken shish before the photo but it was amazing

Really like the new additions to the menu, hawian toppings on a chicken shish go down a treat with me. The burgers are very good too according to my partner

Me encanta el pollo en Jalepeno, lo ordeno un par de veces a la semana, llamo, saben que estoy pidiendo una comida de pollo, no pitta, con cebolla y Jalepeno, salsa barbacoa y una barra de pan de ajo tan pronto como Oye mi voz. El pollo está marinado y cocinado en una parrilla de fuego abierto, muy sabroso. A veces lo mezclo y pido un calzone (igualmente delicioso) solo para mantener a los muchachos en alerta y para sentir que personalmente no soy tan predecible con mi pedido. El personal encantador, muy educado, ofrece una deliciosa comida caliente cada vez.

However there were no anchovies.....

Stupid wait. Told 16:15 then 30 minute delay then didn't arrive until 17:20 has put me off now

Stupid wait. Told 16:15 then 30 minute delay then didn't arrive until 17:20 has put me off now

Appalling! Thought we would try here for a change, pizza was burnt and overdone on the outside but uncooked in the centre, like they had cooked a cheap frozen pizza in a oven far too high.

Appalling! Thought we would try here for a change, pizza was burnt and overdone on the outside but uncooked in the centre, like they had cooked a cheap frozen pizza in a oven far too high.

Appalling! Thought we would try here for a change, pizza was burnt and overdone on the outside but uncooked in the centre, like they had cooked a cheap frozen pizza in a oven far too high.

Slow delivery and food was not hot enough chips with cheese were just stuck and not hot

Slow delivery and food was not hot enough chips with cheese were just stuck and not hot

Chips was dry, feel like they been heated and now cooked. Chicken was too salty, you can kill someone with this amount of salt on it, the skin was good though. It came 10 minutes late, but it's warm.

Chips was dry, feel like they been heated and now cooked. Chicken was too salty, you can kill someone with this amount of salt on it, the skin was good though. It came 10 minutes late, but it's warm.

Delivery arived 40 early so cold when husband arived home from work. No dips despite phoning didn't really get anywhere was told I hadn't ordered any and that there was no delivery time request so will not be using again

Consistently good food and service. My favourite Kebab shop.

The food was about 15 minutes late this time, but was still warm and very nice.

The food was about 15 minutes late this time, but was still warm and very nice.

Consistently good food and service. My favourite Kebab shop.

Arrived 45 minutes after first delivery slot given. Appalling service Wish they had minus stars as a one is too good

Arrived 45 minutes after first delivery slot given. Appalling service Wish they had minus stars as a one is too good

Chicken was extremely dry as if it had been cooked hours ago, I ordered a strawberry milkshake which was half full and lukewarm. Garlic bread and pizza was great, my brother had no complaints about his burger. I understand that we ordered on a Friday at peak times but the food was well over an hour late. Really disappointed.

Chicken was extremely dry as if it had been cooked hours ago, I ordered a strawberry milkshake which was half full and lukewarm. Garlic bread and pizza was great, my brother had no complaints about his burger. I understand that we ordered on a Friday at peak times but the food was well over an hour late. Really disappointed.

There was no Juice with kids meal Extra chips that I didn't order And too many sauce

There was no Juice with kids meal Extra chips that I didn't order And too many sauce

the food his always lovely from there what ever you have to eat and they always give you what you ask for I'm your order and they are very nice people working there as well

The kebab was burnt and dry with hardly any chicken even though was supposed to be mixed, chicken was very dry and salty.

yet again jalapeno burger made wrong, requested with salad, this time got the chillis and sauce but zero salad and burger undercooked.

The chicken was greased soaked and tasted like vinegar and it was 15 minutes late very disappointed usually very nice.

Sadly it was late at night and my order arrived just an hour after ordering. Chicken was dry , curry had coagulated on the chips. The burger was cold. It wasn't very nice. Even at end of night I expected bettwr.

phoned up to ask how long for delivery told it would be 55 minutes maximum, so went along with that, sent order through within 20 seconds of speaking to them, 1 hour later i called them up to find out what was happening , told its busy so wont be long after 2 hours my food eventually came not happy at all, as id paid by card and they knew this so could not cancel

Chils and spag bol were fine, the jalapeno burger with chili sauce and cheese was just a plain burger no sauce and no jalepenos and no answer from the shop.

great quality but that doesn't make up for the small portion sizes for the price.

Food was excellent to be fair. Salad In Burger and kebab was really nice. Excellent value for money and will be ordering again.

Ordered food at 7 didn't turn up Till 9:30 by that time I had cancelled Dident get chance to tease food

I go to jalapeños pizza on a regular basis. The customer service is superb and the staff are always very friendly to me and the food is excellent!

3 mixed kebabs they ran out of meat as the 3 large mixed shish (replaced with supposedly large chicken shish) had less meat combined than the large chicken shish ordered, the jalapeno burger had no jalepenos but the garlic burger did, 3 portions of missing fries and 1 can missing , appeared busy or refusing to pick up phone. And then the sauce ....no sauce on items and 7 pots of sauce (considering we had ordered pots as well , much sauce missing)

Great food and great timing also guy was very nice

Really fast delivery and a great deal for the food

It said it would take 45-60 minutes... It took 90 minutes. Had an email to say it had been delivered when it hadn't... Food quality not the best.

Food took an Hour and 20 mins to arrive. It was cold. Usually great. quick and hot. Very disappointing

Waited an hour and a half for my food

Kebab was hard and overcooked Chips soggy and tasteless Chicken wrap I wouldn't even fed my dog that rubbish!! what a mess!! First time I ordered and most definitely the last time!! What a hideous disgusting mess!!

Good manners well presented me and my other half enjoyed eating from there will definitely go there again for food well deffinalty send my friends to them 100% love the produce .

Disgusting service, food was 35 minutes although it was only a 3 minute drive away, delivery driver was rude and curry sauce and chips had been left to stand for so long that the curry became hard. Definitely will not be ordering again.

Worse food I've had in a while undercooked and a waste of money!

Delivery time was ridiculous, around 1.45 hours. Part of order then missing and not particularly warm or of great quality, mainly because it was almost cold. Not impressed so won't be ordering again

Still not recieved order over an hour later, considering we are 10 minutes away, pretty shocking.

The look I gave when I gazed eyes upon my 'Large' kebab was the same look my Mrs gave me when I promised her something large on our first date. That rather unimpressed, disappointed look. This kebab differed slightly from my Mrs experience on our first date, however, because this wasn't a joy to put in my mouth, either. To add insult to injury, the pizza tasted like what I can only describe as 'death'. Death topped with hard pineapple. Avoid unless suitably drunk, in which case portion size and taste don't come into consideration!!

Delivery was quicker than estimated. Food as great as always.

Delivery was half hour late, only a problem as was very hungry lol. Food was hot though & lovely as usual 😊👍🏻

I enjoyed the service , the delivery was fast the food was amazing , the lemon cheese cake is to die for , I will deffinalty order from there again.

We are now addicts of Jalepeno, pizza, chicken shish kebab, garlic bread & chicken tikka wrap are top favourites, always fresh, full of flavour & hot on delivery. Polite drivers and fab customer service.

Fast delivery, lovely polite drivers, I love the chicken shish kebab, the chicken is full of flavour and I love that it's cooked on an open flame grill, the salad I choose is always fresh and I like the fact I can have my chosen sauce separate so I can have as little or as much as I like , ohhhh my got the lemon cheese cake is amazing!!!

Hot, on time & tasty chicken shish

Lovely as always! Piping hot and extremely tasty

Good service but the food was very poor not the usual standard at all :(

I usually order direct, but I thought I'd order here to keep you informed of the standards. Chicken shish is very tasty , chicken tikka wrap is amazing, garlic bread is full on garlic flavour. Always fab service, staff & drivers are really nice & friendly. It's why I keep going back

Great tasting food as always. delivery was quicker than time given.

Hot pizza Surprisingly most pizza delivery shops Don't seem to get this! But this one does!!! AAAAAAA*******

Ordered lamb shish wasnt great got sent the chicken shish an lost my appitite..

This was honestly one of the worst takeaway experiences I have ever had. The driver rang to say he was outside and when I went to find him I couldn't see anyone. I rang him back and he was rude and unhelpful on the phone to the point of making me quite upset. I rang the restaurant who were helpful and assured me they would direct the driver or send me some new food. Again the driver rang to say he was outside - as I was still outside I knew that wasn't the case but he insisted he was there. The attitude and lack of care was so upsetting. Eventually he arrived about a quarter of a mile away so I walked to pick it up. The driver didn't apologise and indeed defended how late he was by saying that he'd 'never been there before', as if you can have been to every address in a city to know where it is. As he's a delivery driver the fact he has the gall to say that was shocking. Although the restaurant tried to rectify the situation they did nothing to compensate the fact I had waited outside for nearly 45 minutes (as he kept saying he was there) and had such an awful experience from the driver. The food itself wasn't great. The sauces were watery and next to tasteless and the pizza would have been nice had it not been stone cold. Absolute waste of time, money and effort.

It's quite close to our adress but came in about an hour and a half. Pizza had too fat dough and wasn't baked enough in my opinion(I'm used to thin crust)but was edible. It's just cheese with tomato on dough to be honest, can't say it's not edible. Bf had wrap and chicken wings and he really didn't like the doner wrap for some reason. Chicken wings looked ok and fries are fries. Fine but not really thrilled overall, no hard feelings xxx

Very nice food delivery time a little long but the good out ways the bad

Cold and over cooked. Will try else where next time

Really fast delivery food was lovely

Pizza is awesome, chips aren't great

The worst meal I've ever had from here. Pizzas have always been great but tonight food took 1 hr 10min to arrive. Soggy chips that were cold, the chicken burger had a bun harder than my kitchen side, will not be ordering again on this basis. Very disappointed on this occasion.

Delivery instructions were not followed, and driver admitted to never having read them. They were more interested in doing the job quickly rather than doing the job *properly*.

Amazing service, with great timing. Driver was made to wait for a while but was very courteous about it. Will definitely order again.Those spicy wings are a must try for everyone.

Friendly staff Good quality food Will order again

good food, always fresh and a great price

Top service again! My first choice kebab takeaway

Disgusting service in Cardiff. been using them for years and turned up over an hour late with just a Pepsi to compensate!

Banging chocolate mousse, popcorn chicken is Peng and nuggets are to die for, well satisfied with our meal thanks :)

Food ok , but had to wait nearly two hours for it !

Didn't arrive at all. Apperantly the first driver was pulled over for speeding and the second had broken down.

Chicken tikka wrap is so much better if you ask for it to be cooked well done (otherwise it's fatty)