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4,5

Based on 1.893 opinions finded in 3 websites

4.5Ambience4.5Cuisine4.5Price4.5Service
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the service in this restaurant is appalling. We have been here since 7 pm it’s now 9:30 and we haven’t finished our meal. The food is OK but the service terrible.

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Ben H . 2023-12-22

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We went there for my Wife's birthday from Bishops Stortford recommended by my Son who lives locally. It was a great experience started of with a starter including the best ribbs I have ever tasted anywhere. The main course included a Chicken dish inslices with an amazing sauce.it really was a great two hour experience .It was a reasonably priced feast and you only get what you pay for.Amazing.If it was in Bishops stortford you wouldn't get in the door. Michael

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Roving17737208798 . 2023-12-20

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Excellent service and food. We were really well looked after. Eric and his team were very friendly. Would happily recommend this place.

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Ed M . 2023-12-19

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Nice friendly staff, excellent quality food and great value. I always get the taster menu, smaller portions but so much variety. Not the cheapest way to do it but by far the best value. Highly recommended

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Luke G . 2023-12-17

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Fish man here again my last review of the year and what can I say but as always the food is excellent with Eric’s hot and sour soup to start then we went for his prawn toast which was fantastic and then satay chicken with peanut sauce which also was delicious for our main we had our own halibut done salt and pepper with bean sprouts also delicious if ever you visit sawston go and have a feast of Chinese food merry Christmas from Steve’s sea dish.

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1schumacher . 2023-12-11

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The best authentic Chinese food for miles, you get good value for money if you get the taster menu which allows you to order as many dishes as you desire but you must eat everything you order or you will be charged full price for the dish which I think is fair and limits food waste, the staff are very warm and friendly and will remember your name, brilliant food and brilliant people

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Joseph B . 2023-12-08

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Really good food and great atmosphere. Good selection on the tasting menu and there were great recommendations from the staff.

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Jack S . 2023-12-08

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Quick service, delicious food, and great value for money! A must go to place if you're in the area, particularly with friends. Enjoyed all dishes we ate, especially the satay sauce! The squid is delicious, and lots of different dishes to have it in! Highly recommend the Taster Menu - you get to try majority of the menu (only a few exceptions which will incur a small charge)!

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Emma Louise E . 2023-12-07

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Went for the first time after hearing good things. Never again! We ordered the taster menu after the manager recommended it saying it was all you can eat, after having a few small starters and a few small mains (which we were looked at funny for ordering) we were apparently finished as they just bought us the dessert menu and ignored our request for a other dish. Owner very pushy with wanting customers to leave a review on trip advisor. Myself and my partner were very ill in the night phoned the restaurant to inform the management of this which was shunned. Overall would never go back here.

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Lydia S . 2023-12-05

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Jade Fountain is a gem among Chinese restaurants, offering an exceptional blend of delectable cuisine, inviting ambiance, and top-tier service. Whether for an intimate dinner or a gathering with friends, this place is sure to leave a lasting impression of culinary excellence.

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charlesgA5497JU . 2023-11-30

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Food was very fresh, staff are very nice and welcoming. Would recommend this restaurant. We got the taster menu for £24 and you can order so much tasty food.

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Leah R . 2023-11-16

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amazing food and good service love it here defo would go again.. the people are loving and food is the best

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jess w . 2023-11-14

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We had a lovely meal this evening! The food was great and the service was quick - staff were friendly! Good value for money!

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L7681OEannab . 2023-11-12

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Great food help from Eric with the menu. Definitely be back. A small improvement would be to have a food warmer for the pancakes to stay warm. Yummy. Thankyou Eric.

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Adventure12081055553 . 2023-11-12

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Great Chinese restaurant with good food, super service and value for money all in a smart dining room. If you like Chinese food give the Jade Fountain a try, you will not be disappointed.

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magic2807 . 2023-11-07

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Another excellent evening! Great service, great food! The chips were amazing! We set, drank and played games. The staff were so friendly.

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alisonkN6668JC . 2023-11-03

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Having been customers of the Jade Fountain for decades, since it opened after a refurbishment from Budgens supermarket, the quality of the food has varied from excellent to poor. We haven't eaten the food for about 18 months and decided to order a takeaway for...

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742simont . 2023-11-03

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Best Chinese meal that I’ve eaten in years. It’s better than any of the other Chinese restaurants in Cambridge / Saffron Walden and worth driving to. The taster menu at £24 represents exceptional value and you can choose from 152 separate dishes in the menu....

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226ChrisW . 2023-10-24

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We went as a family for lunch to celebrate my daughter’s birthday on a recommendation from friends. Wow, what a restaurant, we were certainly not disappointed!! I’ll start by mentioning Eric and his team. Without a doubt, today was the best service I have ever...

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Michael G . 2023-10-24

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Had the taster menu which was great value, tried lots of new dishes, all were cooked perfectly and tasted amazing Loved the squid and prawns Very attentive, friendly staff and a lovely clean restaurant Would definitely visit again!!

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Lucy A . 2023-10-22

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Wow....a superb taste of authentic cuisine! Amazing value if you go for the taster menu, being able to order as much as you like, albeit small plates to share but you get to taste and sample a huge variety of dishes. You will always leave...

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Ian P . 2023-10-19

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Fantastic food, we came here for our anniversary and after seeing the reviews it didn't disappoint, Eric was a fantastic host, the food was hot and tasty and we was encouraged to eat as much as we wanted to, this has now become our local...

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mathewp577 . 2023-10-16

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We ate here last week and chose the starter menu for £24 all you can eat, absolute bargain We decided to take the advice from the waiter, excellent choice what he provided was excellent 👍 The food was good quality and very tasty, not sure...

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PaverPete . 2023-10-15

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Eric and his team were extremely attentive. It was a lovely atmosphere. Fantastic food (my husband is half Chinese and loved it which is saying something) . We will be back with the whole family. Thank you Eric!

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Culture17255780725 . 2023-10-12

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Extremely accommodating, finding a restaurant open on a Monday evening is a challenge. Finding one that is glad to see you is a desirable experience. Extensive menu, pages of gluten-free dishes, and particular attention to giving great advice from the myriad of dishes produced

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wilsonbamburghcastle . 2023-10-10

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I haven’t been to the Jade Foundation since 2019 but I have been desperate to go back. I finally got to go last night for my birthday with some family and it was as amazing as I had remembered it to be! The staff were...

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Lydia S . 2023-10-08

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Called in 6pm made very welcome by Eric and his staff. Very customer focused nothing to much bother for them . Had reservations booked that evening showing it is a popular venue. Always have family functions there as it is very local. Keep up the...

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60murrayh . 2023-10-07

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Always a good experience going to the Jade Fountain. The food is great and the staff are really friendly and engaged with you. Quality is consistent and the best in the area.

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Gary S . 2023-10-06

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Great night out with the family, food was lovely and as someone who is GF, they have a whole separate menu that caters for this. Would highly recommend.

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Joshua H . 2023-10-04

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Had a really lovely meal for my mums birthday. We all had the “taster menu” which was trying lots of options from their menu. Even had huge range for gluten free and a gluten free taster menu which was fab. Great value for money. Will...

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tamaramE2496RJ . 2023-10-04

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Fish man here again about time to write another review about the fantastic food Eric cook’s us every Thursday we have his absolutely delicious hot and sour soup to start,then sometimes his fabulous pancake rolls and honey ribs ,try his soft shell crab with crispy...

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1schumacher . 2023-10-03

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I went to this restaurant with my family for my birthday, hoping for a nice, authentic Chinese meal. The restaurant had a decent rating on TripAdvisor (4.5 stars at the time of writing), and most of the negative reviews were about the customer service, which...

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J J . 2023-10-02

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First visit to the Jade Fountain and wasn't disappointed. Excellent food and well looked after. We will come back.

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Vernon B . 2023-09-26

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Arriving on a Friday night and we were greated by friendly staff ,shown straight to our table. Whilst looking through the menu saw they do a taster menu, fairly reasonable price and you get to order as much as you wanted and then can order...

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Alison T . 2023-09-16

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We went for the taster menu which allowed us to order and eat as much as we liked it was delicious! All the staff were very friendly and were always on hand when you needed them! I would highly recommend making a visit it was...

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Will H . 2023-09-10

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Sunday dinner with my partner, we had the starter for two, a selection of mains, one of the nicest we have had in a very long time we have to say. Friendly service and worth the trip out from Saffron Walden, the two takeaways here...

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Andrew M . 2023-09-03

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We have been previously and really enjoyed our meals here but I had a really bad experience last night and will not be returning. We knew going on a Friday would be busy but we went early (6pm) we ordered five different starters. Two of...

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Claire M . 2023-09-02

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First time here for our group’s monthly dine out for over 14 years. We opted for the taster menu/ buffet cooked to order. Foods are tasty, generous portion and lots of variety to choose from. Our waitress is friendly, attentive and good with recommend dishes...

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Yin F . 2023-09-02

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First time here - won't be the last! Lovely food, great service - nothing was too much trouble. Really good evening.

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Sally W . 2023-08-31

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Best Chinese we’ve ever had. We had the taster menu which was absolutely incredible. Able to try all different dishes we hadn’t tried before. Absolutely amazing for the price. Couldn’t recommend enough. Thank you for a lovely evening

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Laura F . 2023-08-29

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Best Chinese restaurant by far. Food freshly cooked to order from a fabulous taster menu for a great price. Staff all very friendly and attentive. Already can't wait to return.

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Emma L . 2023-08-29

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Jade Fountain is a lovely restaurant, I came here with my girlfriend and another couple and the staff were so attentive and friendly all night. The price was good and the food was absolutely delicious. Highly recommend this restaurant.

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Freddie S . 2023-08-27

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Really good food! Nice small plates so you can try plenty of options! Drinks seem to be on the expensive side but with the all you can eat small plates menu it does balance out

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Hamish C . 2023-08-21

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Really nice food and friendly staff I really enjoy eating here when I go! It's a great restaurant in sawston

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Lorenzo B . 2023-08-15

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Heard so many good things that we finally paid a visit. It did not disappoint. Eric and his team are so welcoming and it was great to have him suggest dishes for us to try. The banquet feast option is an amazingly good value way...

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Vicki L . 2023-08-14

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We chose to visit from a review on TripAdvisor for our first night away from the baby. Omg what a great choice. Couldn't or chosen any better. We did the taster menu, all dishes were fresh, hot and full of flavour. If we lived closer...

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KayleighRose92 . 2023-08-13

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Firstly, the restaurant was very busy, which is a good sign. The food was slow coming out but was tasty and fresh so not a problem in itself, unless you don’t have three hours put aside. Perhaps it hadn’t been busy recently as the staff...

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Lana T . 2023-08-12

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Being an avid Chinese food lover, we were delighted to visit this restaurant. The hospitality by all staff and the owner was wonderful, a warm welcome, lovely service and the food absolutely delicious, hot & fresh too. The taster menu is highly recommended. Shame we...

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Daydream64548742855 . 2023-08-01

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Het personeel was erg vriendelijk en we hebben lekker gegeten, de sfeer was wel minder helaas. Maar al met al...

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Puck V . 2023-07-31

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Amazing restaurant! Amazing food and amazing customer service. Can not wait to go back! Love E and R

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Eva W . 2023-07-29

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Amazing food. Really helpful staff who helped with our choice - just a shame we don’t live closer, so we can’t come back.

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kawasakigpz . 2023-07-27

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We took friends and family two nights in one week to celebrate a big birthday. All of us were highly appreciative of the fantastic taster menu of delicious dishes of every description. A special mention must be made of the friendly staff who went out...

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Jenny S . 2023-07-22

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Amazing food would recommend the best food in England. Owner was extremely kind and funny great service water filled all the time I was here

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James R . 2023-07-17

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A really good Chinese restaurant with exceptional food. The staff where friendly and helpful. Best Chinese restaurant in our local area

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James P . 2023-07-17

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Yesterday we made annual visit here, due to the distance we save it for special occasions this time it was our wedding anniversary. Once again superb high quality Chinese food, fantastic service and reasonably priced presenting excellent value for money.

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Stuart1664 . 2023-07-09

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Wonderful-our whole family enjoyed it, loads of choice with fantastic vegetarian options and extremely friendly and helpful staff. Particularly recommend the vegetarian lettuce wraps! Highly recommended

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R P . 2023-06-25

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Very friendly and helpful staff, food is very good especially the ribs. Will definitely visit again

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paul f . 2023-06-25

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Very friendly atmosferę and exellent food. Staff were very accomodating . We will deffinately visit again soon . Thank you for a lovely afternoon

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Pawel J . 2023-06-25

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Very good food I just like the Place very much Good service Good staff Steve the Man that running The Restaurant is Excellent

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roger NOEL g . 2023-06-25

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Totally shambles!! Really bad experience 🙈🙈1 hour one prawn cracker 30 years been going to jad,unfortunately never again

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albertos186225 . 2023-06-24

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The second time I have visited here and equally as good as the first time. Staff are friendly and efficient. Food is freshly cooked and very tasty. The taster menu is a superb choice if you want to try lots of little dishes.

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Ian P . 2023-06-23

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This was my third visit to the Jade Fountain. From the minute you walk through the door the staff are welcoming, friendly and professional. They have a wide variety of tables and we were seated at a huge circular banquet table, perfect for a great...

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elainef578 . 2023-06-22

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Excellent restaurant for a special occasion. Went for daughter’s 18th, chose tasting menu, and they brought out as many starters as we wanted - all cooked to perfection, then we chose our main dishes, as many as we liked. Food beautifully fresh, light, delicious, hot,...

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Alex F . 2023-06-22

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Loved it! One of the best, great food, great service. Everyone in the group agreed. Definitely recommend

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Hovis60 . 2023-06-03

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Superb- starter menu - great value, great service, lovely people. Couldn’t fault the place. Will definitely return

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james c . 2023-06-02

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Having known about the quality of the Jade Fountain from living in Sawston many years ago, upon our return to Sawston, we decided to see if it was still as good as it used to be. Quite simply, yes it is!! My wife is now...

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Patbrittab1 . 2023-05-31

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We went for a late-ish Sunday evening meal. We were warmly welcomed by the staff and quickly seated (did not book a table, just walked in) and given sets of menus. The menus themselves were very well written and the allergy advise was easy to...

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simonbA8909GL . 2023-05-29

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Having read numerous reviews we decided to eat here in order to try the honey glazed spare ribs. It did not disappoint, and the whole meal was fantastic. All the food was delicious and the staff were super friendly and helpful. We are not local...

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sopsteph . 2023-05-27

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New to the village and Jade Fountain was recommended to us. It was absolutely amazing food. We had the taster menu which included so many dishes including duck. The crispy chilli beef and the ribs were divine. Best food we've had in ages. The food...

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kayleigh s . 2023-05-27

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Would defiantly recommend, especially the taster menu ! Staff were helpful with deciding what to order and food was brillant!

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Jessica B . 2023-05-19

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We’ve been coming here for years and it’s always a family favourite. The food is just gorgeous and service is amazing. I really recommend it.

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Rebecca T . 2023-05-15

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The food and service at the Jade Fountain is excellent. This is the best Chinese restaurant around and such good value for money. Eric the manager recommended different tasty dishes and we were very impressed. We have already booked to go again soon!

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KerrieF1978 . 2023-05-14

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Thus is the second time I have visited this very lovely restaurant. I took my partner there for a birthday evening dinner and, again, they did not disappoint. The food was first class, the service excellent and the value superb. This will not be my...

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rayhoward463 . 2023-05-14

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Love this restaurant for Chinese cuisine. Love the staff really friendly. Had the set menu tonight. Food was tasty and portion size was advised. This is the third trip here, first two times as a couple and third trip with adult children.

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Karen D . 2023-05-12

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8 of us went to this restaurant for my daughters birthday and what can I say apart from I won’t go to another Chinese restaurant anymore this place is the one! The food next level (the honey ribs are a game changer) the choice on...

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Mark C . 2023-05-02

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We came for a nights stay in Sawston before a day in Cambridge and found this Chinese Restaurant. The food was absolutely amazing. We had the taster menu which was £26 per person but you had a choice of 152 dishes including starters duck soups...

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traceymA2529VE . 2023-04-28

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This review is being left as the current owner mentioned it to us. We came here on 21/4/23 for an early evening meal (6:30pm) before the evening peak for a meal. All of the staff who served us were polite efficient and most accomodating. One...

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nikolarsefennell . 2023-04-28

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Visited for lunch on a Sunday for a family birthday, we all had the tasting menu, which is a set price to order off the menu except for a few special dishes. Everything was great, the spare ribs were really good, as were the 5...

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Kileigh18 . 2023-04-23

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Do not miss out on this place . We have been trying to find a good Chinese since moving to the area last year . This place ticks all the boxes and more. The taster menu is absolutely amazing. You can have as little or...

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jeminyj2019 . 2023-04-21

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Amazing taster menu, you can order unlimited tasters from their main menu, all fresh cooked!!! The ribs where banging!

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L6582XZaaronf . 2023-04-20

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Tried the Taster Menu! Amazing value, such attentive staff and super lovely management! Would highly recommend! Amazing spare ribs, but all good was amazing!

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_marialiddy . 2023-04-20

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Fish man here haven’t written for a while but we have food every Thursday and its always fantastic last week Eric cooked us a lovely chicken dish never tasted anything like it,it was so good we have the usual soup and the best spare ribs...

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1schumacher . 2023-04-19

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Excellent food and 5* service. I have heard great things but never got round to going there myself until last week. Eric and all the staff made us feel so welcome and the food was faultless. It was fresh, delicious and also not at all...

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Hannah K . 2023-04-17

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Had a 50th birthday celebration. Staff were excellent with the service polite and always on hand to take orders of drinks or more food. The owner remembered my name and my favourite food before I’d even ordered anything. Simply outstanding all round from walking in...

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Paul W . 2023-04-15

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it was my first time here and i can tell you i will never go anywhere else for chinese ever again! it was a phenomenal experience, amazing food, great service and Eric was a great host and a great guy! the food was full of...

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Kerri M . 2023-04-13

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It was my first time here, we were all impressed with the service and quality of food. Service was fast too!

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David H . 2023-04-11

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Food was excellent. They all came out nice and hot and very tasty. Nothing was too much for the staff. We were shown to our table promptly and service was great. Will be retuning soon.

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Jess G . 2023-04-05

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Our first time here…..food was excellent, had the tasting menu, great value and great food and service. Will definitely be back. Allowed us to try dishes we wouldn’t normally have, every dish was hot, tasty and plentiful……a great evening!!!! Thanks Eric, the chef and owner

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barrydEssex_Uk . 2023-04-04

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After a break of 10 years we decided to visit the Jade to celebrate a birthday and great to find the food and service are still as good as ever. Eric and his ream were very friendly and welcoming and the food was very tasty....

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642phillips . 2023-04-04

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Greasy and too much MSG..the lady behind the bar so rude and never smile. And annoyingly the waiter or maybe he is the manager keep asking to write a review!!! People go there to eat!!!

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852itah . 2023-04-03

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We went to Jade fountain with some friends for a birthday celebration, we decided on trying the taster menu which didn’t disappoint. Eric and the staff were so helpful and welcoming. They encouraged us to order more off the menu as we wasn’t sure what...

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chris2pherbaldwin300 . 2023-04-03

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Great food and excellent service, the staff made us feel very welcome. This is certainly a restaurant that is worth visiting.

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Babraham101 . 2023-04-02

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Had a lovely evening and fantastic meal here tonight with great friends. The Taster Menu was a lovely option allowing a truly huge selection of dishes (152 to choose from) to give a wide variety to suit everyone and allow you to experience different flavours....

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N J . 2023-04-01

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Fantastic - cannot go wrong Taster menu was amazing It’s like grazing at its best Highly recommended

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Sarah W . 2023-04-01

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Delicious food and the taster menu makes it great value for money! Would definitely recommend and will be returning again!

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Amy L . 2023-03-30

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Walked in and managed to get a table. Service was efficient and staff very friendly and helpful. The duck pancakes were superb. Very good value for money and offered to pack up the food we couldn’t eat. Nothing was to much trouble. Looking forward to...

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P1996BTjax . 2023-03-29

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Five of us came this evening as a walk-in and all went for the taster menu. Absolutely delightful! The owner and staff were lovely and picked out some fabulous dishes in addition to our own choices which all went down very well. Certainly very good...

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rosetm96 . 2023-03-26

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Fantastic food we will be back the food in small taste portions which means you can try lots of dishes and re order if you want.

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shotgukev . 2023-03-26

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Lovely food, the staff are so lovely. We’re helpful with what to chose for a vegetarian. Made sure we always had food at the table

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Freya M . 2023-03-23

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The Jade Fountain offers a fresh buffet option as well as an a la carte menu option. We choose the buffet because all the food from the buffet menu is freshly prepared and served at your table. You can eat as much or as little...

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geoffbK4516QI . 2023-03-23

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