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4.3

Based on 1.038 opinions finded in 2 websites

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Nº 289 in 857 in Aberdeen City

Nº 27 of 103 British in Aberdeen City

CUSTOMERS TALK ABOUT DISHES WITH..cookedroastchocolatebeautifulscalloppaysteaksscallopssteakcoffeecheesefishraviolisandwichsoup

comment_iconOpinions

Very nice staff were excellent 👌

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Jacqui Innes . 2024-10-19

MORE AT Google

The hotel seemed very dark, there was a slightly musty smell, the room was very noisy and had several stairs. rather small, bed comfortable enough.

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Natascha M . 2024-10-17

MORE AT Google

Poor selection tried for 2 different fish dishes they had ran out of both poor for a 5* hotel.

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Lyn Milne . 2024-09-01

MORE AT Google

Pleasant, up market, a little disjointed as it is a hotel made across two or three houses. Very good buffet breakfast.

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Snow Goose (Snow) . 2024-08-19

MORE AT Google

I came here on a Sunday afternoon for afternoon tea with family. The service was very good, but unfortunately the food was not up to the standard I’d expect from a 4-star hotel. The sandwiches were a bit stale on the outside, some of the cakes were bitter, and the macaron was hard. The savouries and scones were tasty. Unfortunately there was also a 12.5% automatic service charge applied to our bill. I’d recommend look at other nearby hotels for afternoon tea.

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Ashleigh HK . 2024-08-12

MORE AT Google

Service beyond excellence, very rich menu, very personalized attention, impeccable, elegant and comfortable to have a good time.

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agonzalezp . 2024-08-07

MORE AT Google

A nice room in a nice neighborhood with posh cars and fancy eateries. We suspect our lower-cost room was not like the fancy ones in this hotel, but it was still high quality. There's a nice restaurant in this hotel, but we enjoyed a high-end casual dinner two doors down. Yummy! Our view was nothing special, but the comfort of the room was excellent.

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Lee Gately . 2024-07-21

MORE AT Google

Our stay was fine I guess, nothing special. The breakfast was good and the room was decently spacious. My two issues were: (1) the front reception are not very friendly, they sit at desks and don’t get up to greet you, and (2) the bed in our room was horrible, it creaked and was hard (I’m guessing a really old mattress). It was an overall decent experience, but I would book something else next time.

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Lindsey . 2024-07-09

MORE AT Google

Was only here for a meeting which included dinner and was very impressed. The hotel is a gorgeous building, the food was very good and the service was too.

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Louise Taylor . 2024-06-20

MORE AT Google

We booked IX for a family meal to celebrate my mum's 80th birthday. From start to finish, it was excellent thanks, in a very large part, to our waiter Josh, who went out of his way to ensure we had a perfect evening, being chatty and humorous and genuinely keen to ensure my mum felt special. The food was delicious, from the firecracker prawns to the lamb meatballs for starters to the perfectly cooked cod loin, burger, and risotto mains, while the drinks menu was reasonably priced for the class of the venue. Make sure you order an espresso martini while you are there!

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Andrew H . 2024-06-13

MORE AT TripAdvisor

Really nice place to stay, great staff and rooms very comfortable and clean.

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steve mckenzie . 2024-06-10

MORE AT Google

Great hotel. The guy that works bar doesn’t do his job, left us all out to dry. I tried grabbing drinks myself because he took so long. Great if you want a couples getaway, terrible for a boys event. Total power trip for the bartender. I’m sure he will face reprecussions

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Vance Young . 2024-05-18

MORE AT Google

Visited the Chester hotel today for lunch. Restaurant was completely empty, 4 staff on duty, merrily chatting. We ordered starter and main course for 2, waitress took order, committing to memory rather than writing down (impressive). Food took an eternity to arrive, waiter eventually presented main course - ‘no starter?’ I enquire. Waiter immediately blamed waitress who took order for not putting starters on cheque (waitress not that impressive it would seem after all). Floor supervisor appears at table ‘I’m sorry sir, but we’re really busy setting up for this evening’. I pointed out that the restaurant was empty - 5 star establishment etc. More nervous apologies stating that this would be reported up the chain to the manager when he came in tomorrow! Who is the manager I enquire? ‘Gary’, further enquiry eventually reveals Gary has a surname - Gary Middleton. Altogether very poor Chester, shan’t be back. One of only two 5 star establishments in Aberdeen, service on par with Dominoes, must do better.

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James Mills . 2024-05-03

MORE AT Google

What a lovely hotel, great staff, high standard, great value for money. 100% my default hotel of choice in Aberdeen.

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Andrew Walvin . 2024-04-17

MORE AT Google

Enjoyed an excellent Afternoon Tea in a very pleasant small dining room. I was pleased to see that it was a true afternoon tea, which included the savoury selection. The choice on offer was good, plentiful, and exceedingly tasty, accompanied by a glass of champagne. Tea and coffee. The staff were attentive but not overly so. Highly recommend a visit.

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Derek . 2024-04-16

MORE AT Google

Our stay was amazing. We stayed in 'The House' and it was so spacious and had a lovely interior. The beds were absolutely massive and really comfortable. Would definitely recommend where we stayed for family as it was actually very reasonably well priced considering how much space you got!

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William Scott . 2024-04-07

MORE AT Google

Absolutely amazing food and service A+

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Gregory Stambuk . 2024-04-06

MORE AT Google

Attended a single day workshop. Helpful, friendly staff. Decent car park, albeit not obvious entrance. Lovely food for lunch. Didn't stay over, so cannot comment on rooms

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richard Pickles . 2024-03-06

MORE AT Google

Stayed here for one night. The staff were friendly. The room was clean and well-equipped. The shower had enough water. I had fish and chips for dinner. The portion and taste were great. The simple English buffet breakfast was also pretty good. It’s just that the location is closer to the city center. Far away, about 40 minutes walk.

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Ka wai Chan . 2024-03-04

MORE AT Google

Me and my boyfriend booked this for Valentine’s Day and the service is amazing the most friendly staff, facilities amazing too, would highly recommend this hotel, service is amazing and this is such a comfortable hotel.

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Cyprus Adams . 2024-02-17

MORE AT Google

We had a friends birthday here, staff were lovely & food was great 👍

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Tanya . 2024-02-17

MORE AT Google

Went with family for dinner, my wife is coeliac. We stressed this at time of ordering, and selected only from the alleged gluten free menu. The laid back approach of the servers was a concern, including how they mixed up gluten and gluten free sides at the table, however they assured us that the allocated dishes were gluten free. Very soon my wife started getting gluten poisoning symptoms and we left hurriedly. My wife will now suffer the symptoms for four days. Wrote to hotel to ask what had happened. Rather disturbing response was that "mistakes can still occur". The hotel then went on to effectively request our advice on how allergens should be managed. Not what I would expect of a restaurant that aspires to fine dining. Advice to coeliacs, and nut allergy sufferers therefore has to be that you cannot trust the Chester to cater for your allergies. Avoid.

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s r . 2024-02-13

MORE AT TripAdvisor

Beautiful rooms, delicious food and amazing friendly staff!

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Laura Murphy . 2024-02-06

MORE AT Google

Visited the bar for dinner. Fairly disappointed, staff not interactive, didn’t come back to check on food or drinks or how we were doing despite being a very quiet evening - just very awkwardly slamming down plates intermittently when food came out. Food was pretty variable, beef cheek ok, burger good, mushroom macaroni honestly tasted like a ‘pasta n sauce’ packet. A real shame.

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Kirsty T . 2023-12-19

MORE AT TripAdvisor

Excellent champagne afternoon tea venue. Had a delicious and plentiful afternoon tea here. Lots of variety of plates for every taste. Staff helpful and pleasant. Definitely will go back.

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Anne M . 2023-05-28

MORE AT TripAdvisor

We pre ordered our meals for 16:15 , firstly it arrived at 5pm , 45 mins late and it was Cold ! I called the shop at16:40 and asked if there was a problem ? To be told the driver is just leaving ! This is the second time we have had this same problems, late and cold . We thought first time maybe a one off but clearly it is Not . Asked for a refund but zero communication .

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Maria S . 2022-11-21

MORE AT TripAdvisor

Paying top £ for average food. Alcoholic drinks couldn’t be served without ordering your main meal, okay not too sure why when you are booked for dinner and you supplied credit card details.Drinks were fine no issues.Started with the squid, was okay but unfortunately I had high expectations thinking I was going to have a great meal when the food came it was just okay just expensive pub grub. Had steak which was over cooked and had no seasoning. Asked for mustard in a restaurant that has a lot of steak on the menu and they only had English mustard and charge £4 for garlic butter sauce that tasted of nothing apart from melted butter and it needed to pack a punch. No mustard so you spend £4 on a lump of melted butter. Cheese for desert, 3 small slices of cheese, 6 grapes, some crackers and a spoon of onion chutney, just under £10.Disappointed meal and won’t be back anytime soon.

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GianAbz . 2020-12-17

MORE AT TripAdvisor

Disfrutamos de nuestra primera visita hace unas semanas en estos tiempos difíciles. Nos sentimos muy seguros. Pero esta vez no tuvieron el mismo cuidado que en nuestra primera visita. Era igual que antes del virus. No volveré. ¿Qué sentido tenía comer afuera si la gente que te atiende se inclina hacia ti? Además, al tomar nuestro pedido, el servidor seguía tocándose la cara. No hice un escándalo como si estuviera celebrando mi cumpleaños y no quería molestar a la familia.

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sheilah464 . 2020-08-02

MORE AT TripAdvisor

Estuvimos allí para cenar celebrando un cumpleaños familiar. No se divierte el bouche, entonces se habían quedado sin uno de los entrantes, y como resultado, uno de nosotros tuvo que esperar 1 hora y 35 minutos para el plato principal ya que no había otro entrante adecuado. Largas esperas para toda la comida. Demasiado caro para lo que tienes. El pescado tenía un gran trozo de chorizo duro en el medio, no agradable.

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GJR56 . 2020-03-05

MORE AT TripAdvisor

We arrived 15 mins early and went to the bar.........to wait and wait and wait, while 1 poor barman attempted to serve everyone!. We should have taken that as a sign of what lay ahead and walked. We were taken to our table and placed our orders. The waiting staff were friendly but it was mismanaged shambles to say the least. It seamed like young kids who were shown how to place a plate and little else , certainly not 5star service . Starters arrived and again care and attention were lacking. More like plunk that yours! After the starter plates were cleared we then had the cutlery drama. Steak knifes for fish mmmm ok. The mains came out , followed by a lengthy wait for accompaniments, then we waited so long and asked 2 different servers for the sauces for the steaks, we physically went down to see if they were ready, by this point steaks were cooling way down. We had completely wished we had chosen another place to dine. We waited an eternity to get our drinks , server came in and said can I get you any drinks......NO just the ones we ordered 10mins ago please. Absolutely will not be back and would say, stay away it’s sparkles like a diamond but has the quality of a cubic zirconia. Just not good.

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vegas12330 . 2020-01-18

MORE AT TripAdvisor

We visited the IX restaurant twice in 2019, booking the second time because of the excellent experience the 1st visit but were very disappointed the second and it felt like a different restaurant altogether.The positives first time around - excellent welcome, seated in a lovely area at the rear of the restaurant with staff who were professional, attentive, knowledgeable and along with the excellent quality of the food it made for a really special evening.The second visit we were at a table across from the chefs station which was noisy and got quite hot as the evening went on. Numerous staff asked us for drinks orders although we had already ordered and the service seemed a bit haphazard which did not make for a relaxing evening. The waiter was not knowledgeable about the menu and was not very professional asking us to pass over an empty dinner plate as he could not reach(as he already had plates in his other arm). Quite easily done by coming back to the table to take the rest away. Perhaps we made poor choices but two of us thought the fish mains seemed lacking in flavour. The cappucino coffee was warm and disappointing. This is a personal thing but I did not appreciate in the restaurant being asked 'was everything ok guys?'. This has definitely put me off dining here again. I did contact the hotel to let them know of my disappointment and was offered complimentary drinks on my next visit.

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shaz4473 . 2020-01-11

MORE AT TripAdvisor

Chester Hotel is a very private and homely hotel with personalised services. It will fit well into a business or family vacation, within a reasonable budget.

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ade840 . 2019-12-08

MORE AT TripAdvisor

Perfect location for a date night in the city. Food was to die for and the staff were very attentive. Did not disappoint. 10/10

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ScottishErin . 2019-11-18

MORE AT TripAdvisor

We have eaten here for special occasions since it opened. Unfortunately, tonight will be our last visit. The food was still as amazing as ever but we felt there have been too many cutbacks. So many changes but not for the good. We were expecting our “usual” top class experience..... No Amuse Bouche, no choice of breads, same wine glasses for red and white wine, extortionate rise in wine prices, coffee was cold and undrinkable . Manager trained a waitress at our table on how to use the card machine. Waiter didn’t know what Bénédictine was and said at table he had no idea what it was or if they had any...... I mentioned that they always have it, he looked irritated at me ..... It arrived with a horrible sticky glass which I had to clean myself and my hand was sticking to the glass. This may all seem very petty but t was just not what we were used to on our previous visits. if we’re paying for a 5 star service, we expect it. Always had it before but so poor tonight. Sadly, we won’t be back.

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Audrey B . 2019-10-24

MORE AT TripAdvisor

Our family group of 8 dined here for our anniversary meal..We were seated immediately and drinks orders quickly followed.We made our choices from a set meal menu.The food was delicious - all three courses. We all made different choices but everyone thoroughly enjoyed what they chose.Excellent food - excellent service. A great choice for a celebratory meal.

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Royal-Archie . 2019-09-24

MORE AT TripAdvisor

The Chester Hotel is one of the best places in Aberdeen. The restaurant has a nice vibe to it.The food is always exquisite. My personal favourite is the Aberdeenshire Highland Steak. The chefs always do a perfect job of cooking the steak to my requirements.The waiters & waitresses always do a excellent job in providing a high end service.Keep up the good work & I will be back soon.

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Willythejock . 2019-09-16

MORE AT TripAdvisor

Always received fantastic service. Food is brilliant, great quality and presentation. Great atmosphere, very comfortable and staff are on point. Highly recommend. The Scallops and Fillet are the best.

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Mcwilltraveller . 2019-09-08

MORE AT TripAdvisor

A kitchen team that are out of control. A waiting staff that are out of control. Timings and order accuracy completely ignored. The meal turned into a pick-n-mix experience where parts of dishes came some ten minutes before the other parts of the same dish! Completely amateur service. Do not be deceived by the high quality interior - the competence of the staff cannot match it. “All fur coat and no knickers”. Amuse bouche ok. Cold soup in the next course. Bearnaise sauce without any tarragon, thus resembling mayonnaise. Some meals missing sauces. Some meals missing sides. Lamb as dry as an arab’s sandal, portion size resembling a starter. Asparagus and peppercorn sauces turned up 10 minutes after the steaks. Fois grois however was surprisingly good. The wine was nice - thank god the chef didn’t make that. All in, a waste of £500, and a waste of everyone’s time. I wonder if this restaurant can do anything to get my confidence back? Best avoided for now.

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Glasg0wranger . 2019-08-11

MORE AT TripAdvisor

Poor service. Waiting staff have poor/no experience. Terrible food. Not x2 AA rosette standard. Equivalent of pub food. Therefore, very expensive for poor quality food. The response from staff was ‘we can only try to improve’. No sincerity or any kind of refund. Terrible.

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Emily W . 2019-07-13

MORE AT TripAdvisor

Vine aquí para la celebración después de la ceremonia de graduación. Todo perfecto, deliciosa comida y vino, excelente servicio. Las fotos muestran la sopa de cebolla blanca y los entrantes de foie gras; ¡Después de eso nos absorbimos demasiado en los filetes y el rape de rape para tomar más fotos! Tabla de quesos generosa y memorable. Gracias.

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Edwina J . 2019-07-12

MORE AT TripAdvisor

I went for a quick business dinner on own Staff very kindly served me the restaurant menu in the bar area so I had more space and privacy Food was superb. Cauliflower incredible

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patgr36 . 2019-06-29

MORE AT TripAdvisor

We throughout enjoyed our evening at the IX restaurant. The service was absolutely lovely and the food delicious. Thanks for this lovely dinner.

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anna201519 . 2019-06-21

MORE AT TripAdvisor

We were here with another couple in May.

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Raceybee . 2019-05-17

MORE AT TripAdvisor

Food is nice enough but not amazing. Quite a limited vegetarian menu. Service was ok. Trying to pay was a faff, its not unusual to split the bill with 2 cards but this proved challenging. House prosecco was very nice.

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susan2909 . 2019-05-03

MORE AT TripAdvisor

I booked online or at least i thought i booked a very special Mother’s day meal in the 2 star Rosettes award winning restaurant.

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MariusCoste . 2019-03-31

MORE AT TripAdvisor

My sister in law booked Chester restaurant for a family meal. It started off well, this gradually went down hill as the night went on to the point where twice we had to leave the table to ask for drinks and were most of the night with empty glasses. Considering the bar when we went through was empty and bar staff were all standing about makes me think the place is without proper management. The staff are too inexperienced and being continually called guys when you are supposed to be in an upscale restaurant is not in my opinion the correct way to speak to customers. But the worst and most unacceptable part of the evening was three of the four steaks ordered were not cooked correctly. Two were asked medium and were well done, how can a chef put that out knowing it’s over cooked, it’s quite disgraceful. Desserts were good but would not return here for a steak.

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Kim C . 2019-03-24

MORE AT TripAdvisor

Stayed next door in hotel so visited twice for breakfast. Friendly welcome from staff. Variety of cereals, fresh fruit and juices. We enjoyed poached eggs and Scottish breakfasts all food was freshly made and very tasty. Didnt eat dinner in restaurant as a private function on. But we enjoyed food in the bar area. Again very friendly staff also enjoyed a couple of cocktails

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dundeetravellermrshc . 2019-01-16

MORE AT TripAdvisor

Last night in Aberdeen before flying back to Iceland. IX is allways a must when I am home. Both my daughter 13 and gran love the good the service. Head Chef was off but his team produced amazing dishes. Loved it all so much had 2 desserts. Only down side is tables very close so we had to listen to and endless conversation from the loud table next to us.

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Mclean27 . 2019-01-07

MORE AT TripAdvisor

Excellent service and friendly staff make a great meal even better, and we have no complaints about our waiting staff.

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367JonathanB . 2018-12-14

MORE AT TripAdvisor

Still waiting for our sausages rolls and cheese scones to be presented to us and someone to ask if we would like more tea or coffee. No fruit scones only plain.

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123Timeout . 2018-12-10

MORE AT TripAdvisor

Una vez más llevó a un amigo a almorzar a este encantador establecimiento. Nuestra comida estaba muy bien presentada. Caliente, sabroso y toda una obra de arte. Casi una pena comerlo. Como siempre. El servicio fue muy profesional y atento. Impecable. Somos muy afortunados de tener un maravilloso restaurante en nuestra puerta. Volveremos muy pronto ya que la experiencia siempre es así. Bendito.

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HankBrogieLabrador . 2018-11-27

MORE AT TripAdvisor

Nos alojamos en el Chester 3 noches entre semana. No podíamos entrar en el restaurante principal ya que había un jefe de celebridades cocinando en esas noches, pero la comida y los cócteles del bar lo compensaron.

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Chiz1098r . 2018-11-24

MORE AT TripAdvisor

Fui aquí para una ocasión especial y esperaba algo para igualar el precio. Lamentablemente eso no sucedió. El filete equivocado fue servido mal cocinado y el dulce fue devuelto. El personal estaba desorganizado y en cuanto al camarero que servía la comida llevaba guantes blancos de gran tamaño con las puntas de los dedos del guante en la comida, bueno, eso era simplemente extraño. El restaurante es pequeño con poca privacidad. No volveré y desearía haber leído algunos de los otros comentarios antes de hacer una reserva. El promedio es

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. 2018-11-09

MORE AT TripAdvisor

A group of us had lunch recently, the food really was excellent. The cheese souffle was wonderful. We all agreed the food was great. Service on the other hand was not really as good as we would have expected for a top notch restaurant/ hotel.

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. 2018-11-06

MORE AT TripAdvisor

No es la primera vez que hemos estado aquí, así que esperaba algo especial. No nos dieron los bistecs que pedimos y después de consultar con el servidor y la cocina, fueron retirados. Sin embargo, cuando obtuvimos lo que habíamos pedido, los bistecs obviamente no habían podido descansar y terminamos con bistec y papas fritas en un charco de sangre.

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Purple_granny1 . 2018-10-28

MORE AT TripAdvisor

Ресторан находится в спальном районе, добираться далековато, но оно того стоит. Великолепные блюда! Понравилось абсолютно все!! Дорого!

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olegkrylov . 2018-10-20

MORE AT TripAdvisor

Roast beef Sunday lunch. Unquestionably the best two thick slices of roast beef I have ever eaten in a restaurant! So tender I have no idea why we were given steak knives, maybe because no-one has invented steak spoons. Not just texture but flavour too, slightly caramelised on the outside and then pure medium rare flavour from there on in. Even the roast beef sceptics on the table loved it.

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ADxexpat . 2018-09-16

MORE AT TripAdvisor

Two years ago we went for dinner with 4 other friends. We had a private area and the food, service and wine list were all impressive. However, my partner and decided to have lunch recently and we were slightly disappointed. It was not busy and after we sat down for a while no one came to serve us. i had to go and find a server. She did apologised. My starter was excellent but my partner' starter which was a salmon & prawn cocktail. There were no salmon at all so we had to send it back so she could have what she ordered. My main was reasonable but lack a bit of seasoning. My partner's fish & chips were most disappointing The batter was very oily and the fish was quite mushy. It was a far cry from our previous visit. However we are going to give it another go but this time we will go for dinner.

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Peter H . 2018-09-15

MORE AT TripAdvisor

I phoned up to book a table for two in a couple of weeks time ... all the usual details were taken but right at the end I was told my credit card details were required to complete the booking!

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Raceybee . 2018-09-01

MORE AT TripAdvisor

Ресторан с отличными закусками, красивая подача, вкусная еда. Горячие блюда есть порционные, есть мясо гриль различной выдержки и разных сортов. Разная рыба. Все красиво и чисто.

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VVE1956 . 2018-07-15

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I had thought from the location, fairly upmarket part of the city and the exterior that it would be a good place for a celebration family lunch, to make an occasion of the day.

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AMTwick . 2018-06-14

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We visited last night for my Stepdaughters 18th and Sons 20th Birthday. We will not be going back.

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Emma M . 2018-06-14

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Un restaurant de très bon standing d’Aberdeen. La cuisine est agréable, pas surprenante, mais c’est bon, bien préparé et bien présenté.

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stan b . 2018-06-12

MORE AT TripAdvisor

Chester amazes me all the time - the quality has never dropped even for a single day. During my last trip this month I actually organized both business lunch followed by a business dinner the same day! I am so hooked on to the sumptuous spread they offer.

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Rajiv B . 2018-05-27

MORE AT TripAdvisor

Very nicely presented but a bit disappointing. Is it not usual to ask customers what type of sandwiches they would prefer and if white or brown bread? Sausage rolls cool. China beautiful. Minor point but nevertheless a bit pricey for afternoon tea.

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williamjmair3 . 2018-04-25

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Special wedding anniversary meal mid-week. Service was friendly, attentive and relaxed - always nice when the server knows a bit about the food being served. Quality, presentation and (most importantly) the taste of every course was excellent. Good wine selection and seemless transfer of bill to the bar where we finished with a cocktail. Always pays to let a restaurant know if it's a special occasion and the 'happy anniversary' plate of treats rounded off a wonderful evening. Considering the quality, the bill was very palatable too. Flawless.

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ski_sun_fun . 2018-04-12

MORE AT TripAdvisor

I took my wife here for a birthday meal on Saturday the 10th. The service was exceptional on arrival and everyone was polite and professional. My wife had the soup to start and I had the scallops both were delicious, we then had the chateaubriand between us and we have to say it was the best meal we have ever had.

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angussuzuki . 2018-03-11

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We had booked a private dining room for a special birthday.

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26lillys . 2018-02-21

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Came here with 5 friends for a special meal and had a fantastic experience. We had a private dining room, were able to stream our own music and enjoyed some amazing food. The Chateaubriand was beautiful whilst the amuse-bouches were also excellent. Would heartily recommend for a special meal. Thank you!

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BobBroccoli . 2018-02-01

MORE AT TripAdvisor

We visited the Chester Hotel on Sunday for their afternoon tea. The large section of cakes, scones and sandwiches were delicious. Their tea and coffee selection was good, plentiful and all included in the price. The afternoon tea is slightly more expensive than anywhere else in Aberdeen but you do pay for the location and quality so i would say it was worth it. My review would have been 5 * if the waiters had been back to check on tea/coffee levels without us having to flag people down.

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Jenzy77 . 2018-01-31

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Recently ate here for the first time and it did not disappoint. Made the reservation online which was very easy to do and also received a phone call the evening before from someone at the hotel to confirm our reservation. Myself and husband have never...

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TA-Scott83 . 2018-01-21

MORE AT TripAdvisor

as a xmas treat my husband booked a table for a lunch on the 23rd December

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ebc343 . 2018-01-12

MORE AT TripAdvisor

I regularly visit this restaurant when in Aberdeen, and felt it appropriate to pass comment after the abject disappointment of my stay, and meal at Malmaison on this trip.

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RichardUpshall . 2017-11-30

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A lovely lunch with friends here in the restaurant at the Chester Hotel. The menu is good for lunch and very well priced. Staff are pleasant but don't seem particularly involved! There was very little communication and they are not readily available to order more drinks etc. A little disappointing but surely easily remedied.

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Lynne F . 2017-11-27

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I was invited to a luncheon party of Ladies to celebrate a birthday. We had a private room. Service was faultless. Everyone friendly but professional - beautifully dressed - tidy hair, etc. Attention to detail was faultless. Food was incredible! Everyone was raving about the presentation - never mind the taste! We often frequent this restaurant as we live near by - and I have yet to find fault. It's a wonderful place to eat and the decor is restful yet modern too. I cannot recommend highly enough.

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HankBrogieLabrador . 2017-11-19

MORE AT TripAdvisor

I had tagged along to an invite for supper, there was a limited menu with only 3 options per each course. The steak was under cooked, had the smallest cut and portions of chips ever, then revived no sauce for the chips or steak for almost 40 quid! We left hungry and had spent over £160.

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Canatit . 2017-11-18

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We had decided to go for a drink at the bar before entering into the main restaurant. Slight hick up with table being ready on arrival, however the staff were very attentive and really appeared to care to try and solve the issue, which they did. Cocktails at the bar are very good and a must before you go for a meal here.

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Stephen B . 2017-11-07

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I had my birthday meal and drinks here and it was fantastic. Food was delicious and the cocktails were amazing. We were very well looked after, can’t not wait to return.

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Nic1410 . 2017-10-29

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Our family organised a surprise meal on Saturday at IX Restaurant to celebrate our Silver Wedding. There were 16 people dining in our party.

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Scottishlassie538 . 2017-10-17

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My girlfriend took me to the Chester for a birthday treat on a busy Saturday night and it was outstanding. The whole restaurant had a classy ambience and the service was incredibly friendly and attentive by Darroch in the restaurant and Kirsty through in the bar.

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CWillox . 2017-10-15

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My husband and I had dinner here on Saturday night and as always it was fantastic. We both had scallops for starter which were cooked to perfection. I then had the monk fish for main which again was a treat. My husband had a fillet steak which was cook just as he asked. Unfortunately this time we didnt have room for pudding! We chose the New Zealand wine which was very nice. The decor is lovely and perfect for couples and groups also. The staff were very friendly and professional. Looking forward to our next visit already!

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JLS90 . 2017-10-02

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Estivemos aqui para a comemoração do aniversário do meu marido e foi um jantar excelente. Tocavam jazz e ouvimos “Garota de Ipanema” ao som do piano. Os pratos estavam excelentes. Tivemos apenas um inconveniente na cobrança da conta, aparecendo algumas bebidas por engano, mas que prontamente foi corrigido. O preço é elevado, mas adequado para situações especiais.

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Carol_LCC . 2017-09-29

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First time here with the partner. Loved the ambience, food was great. Almost changed our minds after seeing the reviews here but we went anyway and we totally enjoyed everything we ordered. Agree with everyone else about the outstanding service - everyone was quite attentive and nothing was too much trouble. Would absolutely visit again

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OlaAkanni . 2017-09-28

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I have previously visited the Chester for afternoon tea and thoroughly enjoyed it with both the service and the food being excellent. However, on this ocassion I feel it has went downhill quite a bit in both service and quality. When we arrived we were shown to our table which was in the lounge. The table was far too small for three people especially since I follow a gluten free diet and have a separate plate. We had to take stuff off the table and also put my plate stand on the floor. We were served our amuse bouche which was a chocolate mousse. This was quite heavy and very rich. The biggest disappointment was in the service which was quite poor. No explanation was given on what the cakes or sandwiches were. Nobody came and asked if everything was okay. The cakes I felt were part made on the premises (as per their website) but some were definitely bought in. I certainly won't be rushing back. I have emailed the hotel regarding my feedback but as yet they have not responded.

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silvdust . 2017-09-19

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I love going to The Chester for food! It's great and totally worth the money. I wouldn't rave about the restaurant, I would more recommend that you go into the bar for dinner and a few drinks. I find the food / drink there is much more worth the money that you pay for it. Especially those Haggis Bon Bon's.

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Naomi M . 2017-09-15

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A very average lunch with an expensive wine list. Soufflé to start adequate . Burger not the best and accompanied by pretty soggy salad. Small hand cut chips . Best bit the one amazing wrapped cracker on a cheeseboard that left a lot to be desired . Positive ( apart from the cracker) were the young and pleasant attentive staff.

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JGMLaw . 2017-09-06

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Spent the evening at a wedding reception. After getting fed up of fizzy juice ( only option coke, lemonade & irn bru) I asked if I could get a coffee. I was told this was not part of the package, ( what package?!) so went to another section of the hotel and paid £9.50 3 times for 2 coffees and a tea. Just after my last cup of tea they bought out tea and coffee. bizarre that.You would think in this day and age a company which sold me a magners for £5.50 a lemonade for £3.00 and a pint for £3.90 would at least support drivers that can not drink and charge the normal £1.95 ish price. Very disappointed that they put money first in such a way it ruins the whole enjoyment of the evening. No sign of sugar or a biscuit either!!!!! These prices certainly show they do not support drivers and not drinking when the prices are practically the same as buying alcohol.I will certainly never return.

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Dolly1212 . 2017-08-06

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We are just home from the yummiest Sunday brunch, £30 per person for the most amazing afternoon and food!! Great menu, something for everyone in my opinion! We both went for the buffet nibbles to start and then the roast beef, everything we had was absolutely beautiful! Buffet Starter was a varied selection of cold meats, cheese, salad, pate and warm freshly baked bread. I probably over did it with the warm bread but I had to have that 2nd piece!! Our main arrived and we knew we had made the right choice! The beef was pink and beautifully tender, melt in the mouth. Veg was really tasty, glazed carrots, crispy roasties and best part (apart from the beef) a big golden Yorky on the side! We ate the lot. I couldn't not try just a little of the warm apple crumble..lovely sweet end one of the nicest lunches we have had in a long time!!! I cannot wait to revisit...lovely way to spend our Sunday afternoon! Thanks Chester

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foodie_queeny88 . 2017-07-30

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The food at this restaurant is excellent, well cooked, presented and served. The only downside is with the open kitchen it gets very hot in the upper level of the restaurant.

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Chris S . 2017-07-30

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My fiancé and I were disappointed to find out that MacLeod House had stopped a normal dinner service as it was our favourite restaurant in the area for a special occasion... that was before we had tried IX! The food, wine and service was undoubtedly 5 star. There was a good selection on the menu (so much so we now want to return to try something different). Lovely experience and we can't wait to go back.

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Aberdeen1989 . 2017-07-19

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Very nice meal, food was lovely and very well presented also the service was first class - would go again.

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VENALI . 2017-07-13

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a very hip design, but not one to make you uncomfortablefood and drinks are the main issue, though some drinks took for ever to arrive.all and all service was good. we were a large party and things happen food very nice, though the menu tends to be a bit over detailed. you expect one thing and get another.nice basic wine menu, a little bit of every thing, i like thatan over all good experiance

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jonathan g . 2017-07-11

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In fact the service really stood out as being excellent. Drinks at the bar were great, nice atmosphere and then restaurant was fab as was the food. Will definately go back.

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Taleen D . 2017-07-05

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On my last visit to the Chester, the food was divine, the service was excellent, and I had a perfect evening. a real 5 star experience. The time before, my 'medium well' steak was charred on the outside and red on the inside and my entire family had a distinctly average meal with average service - not befitting of the luxury image the hotel conveys. I have been about 4 times in total (for food) and have found it to be wildy inconsistent. I want to give it 5 stars, because it really is a gorgeous, comfortable place. However they need to be consistently as good as they were on my last visit, which was perfection! I like how you get an amuse bouche. There is also a lovely selection of wine. Oh and if you are having a cocktail, I recommend the bathtub gin!

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KIB1811 . 2017-06-27

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Best meal I have had in ages. Loved this restaurant. Would go back in a heart beat. The service was attentive and the food tasted exceptional

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Damonedc . 2017-06-25

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Met my friends for lunch at the Chester. Thought we would eat in the bar, but as it was quiet - we decided to eat in the Restaurant. The menu is wonderful - such variety and all sounds lovely. It was a job to chose. Food was beautifully presented - hot and really delicious. The service was second to none. The staff couldn't have been more attentive. Tremendous. Couple all of the aforementioned with the comfortable surroundings and you have an unbeatable place to eat! Well Done to all.

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HankBrogieLabrador . 2017-06-21

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Business dinner in a very comfortable venue that was great to have conversation over a meal.Service was helpful and prompt, drinks flowed well and food delivered quickly TBone steak was cooked perfectly and full of flavour- very good value for money

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Hynet9 . 2017-06-15

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I am blessed to live relatively nearby the Chester, and I go there often for a drink, for a bar meal, or to treat myself in the restaurant. I absolutely love it - amazing food, tremendous wine list, friendly but funky ambiance, and best of all the staff. They are so warm and welcoming, it really makes the whole experience unbeatable. You will seriously not regret a visit to the Chester - my father is the grumpiest man ever and they charmed him totally! He still remembers it.

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Drf10na . 2017-05-27

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A reason to come to Aberdeen city in itself. Michelin- quality dining in modern surroundings. Innovative and fresh, clean menus. Regarded as pricey but you only get what you pay for.

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Lindsay W . 2017-05-13

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My wife and I are just home from IX The Chester Hotel and cannot say enough good things about our experience. From the moment we arrived to the bar for a pre dinner drink we were taken care of by the staff. After moving to the restaurant for our meal, the staff brought out the best canapés I have ever tasted! The food was astounding and I can easily say the best meal I have ever had! Our server (who's name unfortunately escapes me) was attentive throughout our meal and asked if we were celebrating a special occasion. Upon hearing it was our wedding anniversary, with our coffee at the end of our meal, we were presented with a stunning plate with truffles and a raspberry jelly that rounded off a perfect meal. We would recommend Chester to anyone willing to listen as they deserve every ounce of praise and then some. Thank you to all the team working during our visit as you helped make it such a memorable experience! (Would have taken more pictures of the food but it was too delicious looking to not dig right in!)

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A TripAdvisor Member . 2017-05-10

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