Based on 474 opinions finded in 2 websites
Based on 474 opinions finded in 2 websites
Opinions
Downloaded the app with the assistance of a staff member: clean restaurant
Simon Mousley . 2024-12-19
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Very happy with my order at Itsu today. I didn’t have the app but I registered, I manage to claim the soup, all the was very helpful helping me to claim the soup and the food very tasty! Thank you!
Nathalia Ceccarelli . 2024-11-26
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Amezing food and excellent customer service
Helena Parvin Ruma . 2024-10-24
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Good atmosphere and the service was excellent and food was very tasty
amina khatun . 2024-10-22
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Great spot for quick lunch! Lovely and fresh food, amazingly nice staff, super efficient! Their loyalty program is great!
Alexandra Carneiro Carvalho . 2024-10-14
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Comforting and relaxed...good food
Florence K . 2024-09-20
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Fantastic guy helping at machines today 1300 ish Thank you
Jo Bishop. The Coaching Cabin . 2024-09-06
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Very friendly staff, and super fast service.
Ellie Cregan . 2024-09-06
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A good spot for a quick lunch. It tends to get quite busy during the weekday lunch hour. They offer a wide range of options, 👍and the sushi is quite tasty. 👎The service is dependable, 👎budget is ok, and usually fast. It's an excellent choice for a quick work lunch, but I wouldn't suggest it as a dining destination outside of the lunch rush. It's a fun and clean environment, featuring sushi, dragon rolls, and comforting hot noodle soup for the winter breaks (but the stuff didn’t offer it and I didn’t see it (just knew from my friends). Plus, 👍there's plenty of teriyaki sauce available!
Explorer O . 2024-09-03
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Really super friendly and helpful
Fiona Brennan . 2024-08-21
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lovely man helped me to get my a-level results day treat!
Isobel Q . 2024-08-16
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Such a lovely quiet place, just what I needed and also staff were kind enough to let me borrow a charger for the time I was in the restaurant! Honestly lifesavers! Thank you for your amazing service and hospitality :)
Alishba Najam . 2024-08-12
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Great sushi for sit in or takeaway and very friendy staff:)
kadena zach . 2024-08-05
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Spotlessly clean, well stocked and polite staff. It’s one of my regular lunch spots.
Sophie hanbury . 2024-08-05
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Johann was serving me and he has the best customer service..always helping me when I need and making my day beautiful! :) Thank you so much ☺️🙏
Andreea P . 2024-08-01
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Great place! Everything seems to work well here, great sitting area, hot food is so tasty, sushi always fresh. Looks like very well run place!
Wojciech Szablowski . 2024-07-27
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The food is amazing and the best chicken gyoza noodle 🍜. 👍❤️
Nathaniel Smith . 2024-07-25
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Thank you thank you Johann, always making my customer experience super good, very nice friendly and knowledgeable really enjoy our interactions, makes this Itsu more memorable than the others!
Sadry Ben Mena . 2024-07-22
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Excellent service very delicious food, staff are always friendly 5*
Robel I . 2024-07-22
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I like the theme colour and atmosphere with chill music , food taste better ,I like chicken gyoza , excellent service from all staffs with welcoming smile
rabina shrestha . 2024-07-20
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Itsu always has great food, but the outstanding team makes the biggest difference.
Alberto Úbeda Muñoz . 2024-07-20
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Excellent customer service, is tidy and spotless.
milan luitel . 2024-07-18
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The food, service, atmosphere and everything about this place is awesome. This is our second day in London and dining at itsu takes the cake. Johann served us and I want to take him back home and have him open a restaurant for me how professional and pleasant he made our experience. This is definitely the height of our vacation.
Amileisy Lopez . 2024-07-17
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Thank you Johann and the team for the consistent and friendly service every time I visit. You always make my day. If I can help you with anything else, please let me know ☺️
Billy Ng . 2024-07-17
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Food is healthy and the service is fast and second to none. Johann is extremely professional and very welcoming.
Dean Charles . 2024-07-16
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Was served by Johaan today! He was so helpful, warm and hospitable and smiling all the time. Really made a difference after a hectic visa appointment. He even helped me get my student discount at the self checkout counter. :’)
Sanjana Mitra . 2024-07-10
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Average quality of food, limited choise, affordable prices.
Nemanja Stašić . 2024-05-25
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Delicious, fresh food, good price and excellent service. Will be back for more!!
Chili Carlos . 2024-05-22
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Friendly helpful staff, nice food.
Gerald Mccarthy . 2024-05-16
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The sauce bottle was damaged(or someone left the bottle cap loose) and the sauce spilled on me. Shouldn’t you guys secure them? No help from stuff. I’ve lost 10£, time and my shirt, thanks!
Miroslaw Gontarek . 2024-05-02
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A very nice branch for a quick meal when you're on the go. It's the perfect style for the location - it's not cosy or fancy but practical and functional. If you're on the way somewhere and need a tasty, satisfying, and quick meal, this is the perfect place.
Oliver Kraus . 2024-04-28
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Modern and highly automated place suitable for a quick lunch. Helpful staff where they even offered me miso soup for free. The place is always clean and prices are normal for what is consumed. Possibility of take away. If this review helped you, please give it a like
Christian Pellacani . 2024-04-05
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A handy spot for some quick and delicious food
Phil Casey . 2024-03-13
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Half full container of katsu curry. Not acceptable considering the price
Gary Cain . 2024-03-05
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Ok fast food lunch. You get what you pay for and this is quick and easy when this is what you look for. If you want good sushi I wouldn’t recommend this place.
Erasmus Mullaert . 2024-02-22
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Food was great, but you could tell it had been sitting a bit. Great place to grab and go
Brian Pilgrim . 2024-02-14
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Very efficient ordering system & excellent food at a good price
Katy . 2024-01-23
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Such a lovely blonde lady who helped me out- very good food and very friendly team!
lois . 2023-12-11
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Hopelessly disorganised kitchen - sends out the wrong thing and often quite literally cannot boil an egg.
Robert Alexander . 2023-11-22
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My go to play for the last 4 years! Excellent food and the staff are wonderful!!
Sophia Khan . 2023-11-19
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Spacious itsu with self service machines - sushi is decent for the price. Some seating outside but it’s quite a busy road so not always pleasant.
Benjamin Harvey . 2023-10-07
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Half price sushi 30mins before closing
S Rick . 2023-08-01
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Great place. Chicken gyozas are great.
JULIA Postigo . 2023-07-24
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If you need something quick and easy this is definitely the place, service is 10/10. I really recommend !!
pam henry . 2023-07-24
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Great place to eat and fantastic customer service!
Denis Fonseca . 2023-06-15
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Tak jak powinno być miła obsługa dobre jedzenie ceny przystępne i dobra atmosfera 👍 polecam
debile3 . 2023-06-09
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Delicious fresh food with amazing and friendly customer service. Hot dishes prepared perfectly. Really recommend that place🫶🫶🫶🫶
Marzena Pulit . 2023-06-09
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Take out, they forgot my egg but great food
Arun gupta . 2023-06-04
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Does what it says on the tin. Same quality always
Max Woolgar . 2023-05-22
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It is situated 2min from Moorgate train station. I had Vegeterian Thai Stir Fry Crystal Udon Noodles. It was amazing. The picture is nothing as compared to its real taste. Quantity was enough if one wants to have a 'light meal'. Very yummy! Could enjoy every bit of it and didn't realise how it got finished so quickly. Also, everywhere in this food joint, various sauces/dressings etc are kept. The menu was terrific. Would go there many times to try all its dishes. It was not very expensive but normally priced.
Swati Malu . 2023-03-30
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Walk in, feel loved, relax, walk out
Altaf Jasnaik . 2023-03-14
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Good food and good prices after 6.30
Natalí Markiewicz . 2023-03-12
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Too much soy sauce. Taste like a salt.
Mahesh kumar . 2023-02-05
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Food is good. Usually very quiet in the evening. All orders via touch screen. No hand wipes visible after touch screen use.
Mambo Rocks . 2023-01-28
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The usual quality. Lunch time is super busy but after 3-4 is brilliant
Diana Rangelova . 2022-09-26
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Very good fast food where you can also eat hot meal.
Adam Fudali . 2022-09-15
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I love having good food and people watching - it's a great space to watch the world goes by or running (it's central London afterall) Itsu has a good selection of dishes they offer, and I'm sure you can find something that can tempt your taste buds, they have hot food as well- so, there are more food I haven't tried.
Leif Kristian Mortensen . 2022-07-05
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Poor hygiene - got served with a ‘no meat Monday salad’ with maggot! Very disturbing :( Not having Itsu salads anymore!
Ramanjot K . 2022-06-16
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You moved timing closing at 1900 now I don't get sushi
Do Don (Dad0675) . 2022-06-06
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Noodles & service excellent grabbing lunch working at Finsbury squaee @mixanate concrete
The Scouse Liverpool . 2022-04-21
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I work local - 2nd visit in 10 days - never again. unhelpful staff, there was a mess up with my order number and I could see it had been sitting on the counter a while, asked for a fresh one. They placed near the kitchen, waited a few minutes and then tried to give it back to me as fresh. Today my rice was cold couldn't be bothered to complain. Just won't go back.
Collette Holland . 2021-11-16
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Fast service, clean tables.Polite staff
Talib ilm . 2021-11-09
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Good food and different options.
Prudhvi Raj . 2021-10-19
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Choose the katsu curry but it looked nothing like the photo on the menu, pointed this out to the server who just shrugged and said "so it wasn't what you wanted?" No alternative offered. Disappointed.
Paul Lincoln . 2021-10-12
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No staff in the shop at all. No one to help and the hot food was not great
Benan Gokcimen . 2021-10-02
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Nice selection of sushi, not too many hot dishes, nothing new, nothing special
Artur Nowicki . 2021-08-29
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Was a regular here, but sad to see today they replaced the friendly counter staff with self-service kiosk screens. Like lots of people nearby, I spend most of my working day on a computer. I don't want to deal with one when I step out for lunch, especially when the touchscreen doesn't work well. Will be going elsewhere in future.
James Beilby . 2021-08-19
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Came to this branch after ages. Normally very busy but post-pandemic with most people still working at home, it was very quiet. I was having an afternoon low moment and needed a healthy pick me up! Had the fruit' cup which was perfect and healthy! Not cheap but fruit never is. Fresh and nice and what I needed. Service was pleasant and friendly. Huge branch. Relatively clean. Good range of sushi, salads, hot food, snacks and more.
Abovetheclouds . 2021-08-02
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Always a good shout for speedy sushi on the go.
ben gilbert . 2021-07-01
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Itsu is the best place to have sushi I've almost visited most of the itsus in London
Preet Jaswal . 2020-03-24
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The more expensive of the take out sushi/bento chains. Good range of sushi and bento boxes as well as hot meals. The decor and atmosphere is nice and the staff are quick to serve and helpful.
Aurelia Ven . 2020-03-08
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Quick, delicious lunch. Overpriced as most things in the Moorgate area are, but to be expected.
Katie Ennis . 2020-02-09
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Great service. Food is ok, but nothing special. Good for a quick lunch.
Ruth Nachum . 2020-02-09
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Good portions of healthy food. When eating in the restaurant good wide bowls are provided. If you take away though the pots are not wide enough at the top to easily eat hence the mark down of one star
Peter Ryan . 2020-01-29
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Good clean fun. Sushi, dragon rolls, hot noodly soup for the winter lunchbreaks. All the teriyaki sauce you can drink.
Audun Clark . 2020-01-10
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Tasty food (my 16 year old son was impressed). Friendly staff. Finsbury Square branch.
Christine Walker . 2020-01-07
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Busqué un poco de comida saludable por un tiempo. Este restaurante dio en el clavo y proporcionó algunos de los mejores sushi y ensaladas que he probado en mi vida. Combina la increíble comida con el increíble precio, entonces no puedo quejarme. El tamaño de la porción y el premio fueron increíblemente baratos en comparación con lo que esperamos en el centro de Escocia.
StinkyPete156 . 2019-11-28
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I was going to visit Itsu on City Rd for the first time....and they have Teriyaki chicken....yummy, but it was rise with it, I can't eat rise, and ask if the can swoop to noodles.....they asked the kitchen....but they said no....so the first impression was not the best.....rather go somewhere else where people are more flexible.
Meit Sjöberg . 2019-11-05
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The teriyaki sauce doesn't really pop. For a quick lunch it's fine.
Sean Hickey . 2019-10-28
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good food for a reasonable price
Anuj Mahajan . 2019-09-26
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Reliable, affordable and generally quick service. Great stop for a quick lunch during work but would not recommend as a restaurant to go to past that lunch time rush.
Sashoy Beckford . 2019-09-25
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Okay Josh sushi meals for lunch ... price and quality do match expectations.
EMK . 2019-09-21
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Itsu is a pocket of Zen serenity in the midst of Central London bustle. The service is fantastic
adonai yah . 2019-08-30
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Great if you love sushi or Japanese food
Enraged Wasp . 2019-08-21
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A really nice and comfortable fast food sushi restaurant. I like this branch as it relatively wide and plenty sits, indoors and outdoors. Wide verity of sushi dishes. The stuff are working really fast and efficient, so even in the rush hour the queue is running pretty quickly. The location is just next to the Finsbury square, so in a nice day you can have your lunch on the grass. Enjoy :)
Jonathan Gan . 2019-08-09
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Pensé que este lugar es otro almuerzo típico para ir de sushi, pero descubrí que también tienen cocina. He pedido fideos de pollo udon con chile. Fue muy, muy bueno, lleno de sabores, con buena cantidad de pollo y algunas verduras verdes. Pagué 6. 99, que es una excelente relación calidad-precio. Para los clientes conscientes de los precios, sugiero visitarlos 30 minutos antes del cierre, ya que marcan todos los platos de sushi a la mitad (aparentemente es muy popular y tienen colas a diario).
Tom N . 2019-07-30
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Mincare proaspătă și relativ ieftină. Cu jumătate de oră înainte de ora închiderii pretul tuturor produselor alimentare din vitrina cu "papa" a magazinului se reduce la jumatate.
Ioan Leriu . 2019-07-09
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Detox Miso soup is amazing - simple and always hits the spot
alison McMillan-Puri . 2019-06-28
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Really nice, healthy food however it is pretty expensive. Staff are really friendly too. A good thing to know is that everything fresh is half price each day after 8pm (sometimes 8.30)
Dave Batten . 2019-06-14
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Super Konzept, ich liebe die Speisen,die Frische den Geschmack! Schade dass es die Kette nicht in Wien gibt.
Claudi Claudi . 2019-06-09
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Con una diferencia en High Street, ITSU ofrece comidas y bebidas frías y calientes recién preparadas. Muy ocupado en este soleado almuerzo, el personal estaba manejando bien con muchos pedidos y salidas. La comida parece sana y variada: me sirvieron la comida de fideos de pollo udon en una olla. Sabroso y fresco, pero mejor no comer con camisa y corbata. Intentaré otro plato la próxima vez, pero lo recomendaría.
PagMi . 2019-05-23
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Love itsu. But by God, they play the music absurdly loud
sameen farouk . 2019-05-18
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Good sushi but I do feel it is overpriced.
Sandina Pozzuto . 2019-05-16
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Bought a veggie rice bowl from one of the branches and I can say that this is by far one of the worst Asian dishes I have ever tasted. Half way through I started to notice that the rice was not cooked all the way through as it should be and it was crunchy as rice shouldn't be. I do not recommend this place to any first time goers as this was my first and most certainly my last visit. I am so disappointed and my lunch has been ruined, to make matters worse their meals are not cheap also. I would leave 0 stars if it allowed me too.
Jermaine Reid-Sibblies . 2019-04-30
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Good place to go to grab a quick cheap bite
Ella Shinar . 2019-04-26
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Decent place to grab a quick bite for lunch. It's very crowded during weekday lunch hour. They have a variety of different options. Thai noodles were good.
Tayyib Siddiqui . 2019-03-29
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Okay, though customer service was slightly meh
Annie N . 2019-03-20
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Really good for lunch. Shame it's not found it's way to Scotland yet
Iain Dyson . 2019-03-09
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It's an itsu... Good food quick service
Chris Klimczyk . 2019-03-08
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Good place to get a quick and tasty bite to eat. The Korean BBQ and Chicken Teriyaki are my favourites.
Mark Maynard . 2019-03-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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