Istanbul Turkish BBQ Restaurant Westcliff in Southend-on-Sea

Disappointing, I usually like but spoiled by the lateness of the restaurants own delivery and over optimistic re-estimating of delivery times that just led to more disappointment and a 2hr wait :(

This restaurant is becoming my favourite. I love the food! Always arrives hot and well packaged, delivered by friendly staff. Thank you!

Always delicious hot food and reliable delivery. Thank you!

Absolutely brilliant food from Istanbul II Delivered by friendly driver. Thank you all!

Lovely tasty hot food. Delivered quickly by friendly driver. Thank you all!

beautiful food as always! best Turkish food and the whole family love it

Our absolute favourite Turkish - always prepared with care, tastes great and delivered with a smile!

I have ordered from here on two occasions now recently and cannot fault the service or quality of the food I have received. Even though I have ordered takeaways on both occasions they have always been attentive and made me feel at home whilst waiting for my food by offering free tea, which was really tasty. My biggest regret is that I did not order here before. I highly recommend thus establishment.

lamb chops were tiny. one bite finished. usually it's better quality.

10 out of 10. Extremely nice food

Went for a pre theatre dinner and were warmly welcomed. We were given some complimentary cold mezes, some baclavas and some Turkish tea/coffee. The food was generous and very tasty. When coming back to the theatre will definitely come back to this welcoming restaurant.

Avoid. Poor quality, missing food and worst answers from them.

Worst experience today. Cheff did not have one dish then he sents another, without even asking. Food not fresh. I do not recommend, better to avoid.

Good food and friendly customer service.

I visited for a takeaway. The hospitality while I waited was 2 d to none with a free drink. I ordered a Chicken sish and chicken wings and both came with rice, flat bread, mixed salad and other condiments.... the food was excellent. The salsa and Humous is the best I've tasted. I will definitely be going back to eat in the restaurant....

Had such a lovely meal at this restaurant, food was beautiful. Service was great would highly recommend!! Will definitely be our new go to Turkish Thank you ferman

perfectly cooked, arrived hot, tasted great! 100% recommend and will be ordering from again.

Booked a table for my Birthday all accepted then when we get there it was closed. NOT A HAPPY BUNNY

Was smoking a cigarette in the car with my food !!!!!!

Lovely food.. with friendly service..would highly recommend 👌

Lovely quality food, such great flavours… im a second timer for Istanbul II and I’ll be ordering again soon as I really enjoyed the meal.

Outstanding food! Service impeccable. Lovely place, will visit again. Happened to pass on way to theatre and stopped for dinner as almost every where else was shut. So glad they were!

Pleasant environment, best staff, delicious food. Happy us❤️

1st timers....will definitely order again hot and tasty and so much food, well done to you guys!

Took 1 hour and 45 minutes for my delivery of 1 dish. Food was due 13:55 and arrived at 14:50. When I called to query where my food was, I was told rudely "I've sent the food, what do you want me to do?" When I suggested they call the driver and see where they are and how long it would be, I was told 5 minutes, which actually turned out to be 35 minutes. They also stopped answering my calls. To top it off, food was not even lukewarm when it arrived, the bread was clearly recycled stale bread as as soon as it touched the air, it turned into a chewy cracker, and the ribs/rice had barely any flavour, I had to add my own salt. Only decent thing was a miniscule pot of salad. I ordered from elsewhere afterwards and received it before this original order! Appalling service and sub-par food.

Delicious food, great service, thank you so much for having us.Will definitely going back!!!Thanks again xx

Great portion size and taste, will order more in the future. Chilli sauce could be a bit more spicy) Thank you for the meal!

Took a bit long but the food was definitely worth it.

Quite possibly the worst takeaway meal I have ever had!!

Arrived cold. Lamb was extremely chewy and chicken was borderline as to whether cooked. Very poor from start to finish

Always delicious and plentiful. Thanks

We just can't fault Istanbul... the food is amazing, the staff are charming, and best of all, it's a healthy option takeaway THOROUGHLY RECOMMEND 👍

Good Food, Good Portion, Early Delivery. Only comment Is the rice and lamb Chops had too much oil.

Wow what a lovely food . Never disappoint us . We have been ordering since we moved house and we will be always your customer.

Lovely food, piping hot and great flavours.

Well decorated, managed, with high quality service.

Worst food I have ever ordered

It was quiet but the manager looked after us well. The food was excellent. We had mixed kebabs and you get free starter, salad and if you're good he might give you some baklava.

Delicious hot food delivered on time. Have ordered from here a couple of times and would recommend.

Fantastic service, great/ polite delivery delicious food

The food was cold, tasted awful and the order was not was what we were expecting. A horrible mix of stuff we couldn’t even identify. A waste of food and and money.

These guys are the best. Amazing food and customer service 😍 thank you!

The Perfect Hosts, With The Perfect Food! Sunday evening, before a show at the Palace Theatre. It was quiet inside, but the welcome was warm! We had two mains, and a baklava takeaway. The ingredients were fresh, plentiful and the dishes explained. When we got home, we had extra baklava in our dish! Its clear they enjoy pleasing people, and they do it very well! Definitely going to return!

Great food, very fresh and zesty!!

Great food and staff went out if their way to make us feel welcome. Best turkish food I've ever had!

Order was a bit late & couldn’t get in contact with the restaurant - but as ever, when it arrived, the food was 10/10.

Delivered in good time. Not my favourite restaurant for flavours in their foods however still a nice meal

The food is always great, I just wish I didn't have to wait 1.1/2 - 2 hours every time.

HUGE portions - not sure if the dishes were meant for 2 people? But great food ! Recommend!

A really lovely experience with truly friendly staff, gorgeous food. Leaving feeling full and happy.

As ever, the lamb shish was lovely!

Staff attentive. Clean premises. Food delicious. Not busy so not crowed. Free starter and dessert. Highly recommend will be back again for sure.

Fantastic Meal, great food and great service

Sadly the hot starter was not worth the money for a tiny portion size and the food was soggy from being served on top of a large portion of rice- ideally should be in separate containers. The chicken/lamb shish combo was 85% chicken and a few small bits of lamb. Salad was good, loads of rice but overall the taste wasn’t great.

Really poor delivery time, said max 60 mins and it’s been nearly 2 hours

Tonight was a first time visit to Istanbul on London Road Westcliff. I must admit I was unsure of my parents choice and my expectations were low. However tonight's experience was beyond excellent. Our waiter apologetically explained a large party was due in an hour and although we were welcome to sit downstairs we would need to finish before the party arrived or sit upstairs where we could take as long as we wanted but it was colder upstairs. We chose to stay downstairs and finish early. The waiter took our order and quickly served drinks, he then presented us with a complimentary meze sample plate to share. Absolutely delicious! Our drinks were topped up without us needing to ask, again this was complimentary. Our starters arrived quickly, my husband chose a aubergine dish that was very tasty, I had stuffed mushrooms which were a little bland and mad me wish I'd been braver and had more meze. For our mains we had grilled lamb which was perfectly cooked with a beautiful flavour, it came on a bed of rice and with chips which was a little too filling for me. It also came with a side salad, fantastic flavours and two very mild chilli dips. We were all very full and very impressed with the quality of the food. When we asked for coffee the waiter again apologised as the large party were due so he asked if we would like to take our coffee upstairs, which we did, again the coffee and a sample of baklava cake was complimentary. I don't know if the complimentary sample dishes are normal or just because the waiter had to serve us quickly and move us and it was his way of apologising but it was without doubt some of the best customer service I have ever experienced. Excellent food and excellent service and reasonable prices.

Great food, generous portions .Will return

Banging chicken burger can’t complain. something different for me this time usually go for classic dinner kebab. happy days

I ordered food from there and ordered pepsi,have received diet pepsi 🤦🏻‍♂️

this is my spot ! never fails i love it much respect

The best take away we've got by far! Amazing food . Thank you!

The food I ordered was outstanding, my nephew had the seabass, and said many thanks to the chef, best ever, great meal

First time ordering here and the food was really great! Will be ordering again

Unfortunately the food was stone cold.

First time from Istanbul 11. Delivery on time and hot. Very tasty food, thank you!

Second time I order from them and will repeat.

First timer here with these guys wow, without doubt best Turkish takeaway I’ve had. Food was hot and tasty very nice indeed.

Unknown object found in food. Food unusually cold, dry, missing peppers and lacked usual orders.

This restaurant should be closed down! Food was contaminated with someone else's half eaten meal! Actually vile! Can you imagine what other contamination happens here! Avoid at all costs!....Oh and took a hour and a half for a very simple order! The owners should be ashamed

can not bear it. The diner kebab meat on rice and salad every time. 👍

Second time we've ordered from here, good food and large portions. Only disappointment was the cheesecake which was frozen. But can forgive that for the quality of everything else.

Delivery on just eat ,was a long wait forxa simple order,meat was overcooked,dry,lacking flavour from marinade .Chips stone cold and salad very uninspiring with no dressing ,will not order from this restaurant again.

Fantastic food, worth every penny

I really recommend the kuzu sis kebab (lamb shish) & the hummus starter. Very tasty! Lovely filling food, great quality, no guilt.

I would like the delivery charge refunded as my meal was late which made me late in going out for the evening. If you cannot keep up with the orders tell people it will be delayed. Not a happy customer . Every time I give just east another go there is always either a problem with the order or it’s late !!!!!!

Very impressed with the food quality and portion sizes, will definitely order again.

Yes that’s more like it.. food was tasty and warm loved it and it came under an hour glad I came back

Best kebab in town. Great food and friendly staff.

Food would of been excellent if chicken wings was not burnt

Great good good friendly service

Food was great and on time and even returned with a salad that was ordered in error on our side

Food was ok, Kalamari was not crispy enough for me, soggy batter, lamb lacked taste and was chewy. Enjoyed the Sujuk. I don’t think the meal was worth the cost paid. No comparison to Baboush.

Great quality and loads of it - would definitely order from here again :)

Quick delivery and amazing quality food. Will definitely order again, thank you!

Always really nice food thanks

The food from here was lovely and they give you big portions so definitely worth the money but the delivery was so poor. I ordered at 7 and was meant to have it by 8:15 latest. 8:25 come and still not here so I ring the restaurant and they said it’s out for delivery and on its way. I then waited another 20 mins and nothing. So I asked for an update on the justeat app and then a couple mins later I got a text saying it’s out for delivery. I didn’t get my food till 9:10.

Always outstanding. Wasn’t enough flat bread and they went out of their way to bring more. Would never go anywhere else!!

Aswome food and very friend staff defo recommend going here if you are near and a lot of snack before the main dish as well.

25 mins late with pony excuse of busy...on a Tuesday? But the food was so nice, it made me want to touch myself. Nom nom nom

Excellent food. Excellent service. Highly recommended.

lovely food very tasty value for money will definitely order again soon

Food tasted really good. Shame about the late delivery

healthy food and good size portions

Lovely food always a favourite

would be mad to go anywhere else ! massive size and quality. serious business

Food was amazing as always, ordered to break fast with and they sent lots of extras. Thank you.

Food was amazing, and so much of it. Will definitely be ordering again!

Ordered a wrap. Plenty of chicken. Very hot. Will order again.

Hot, on time and great portion sizes. Look forward to ordering again.

Really lovely, tasty food - enjoyed!