Istanbul Restaurant in Hackney

Very poor service! Everytime I phone to order for collection they always get my order wrong then I have to wait a further 15 mins for them to cook the right order on arrival. Met with very frosty and poor atmosphere and service. When asked if I could have an extra bread or sauce due to the mistake that was made I’m told no very sternly. I informed them that I will not be back again as there’s only so much I can take with the constant wrong orders. Also the bread was horrendous this time and the chicken was cold as it had yo wait for my second meal to be cooked again due to taking down the wrong order over the phone again. Never again.

There was a staple in my food, a metal one. Mental.

The food was very dry and for the money it wasn’t worth it expensive for what you get wouldn’t order from this restaurant again had no taste the sauce pots were so small nothing to dip your bread in was looking forward to my takeaway but very disappointed salad was very dry Had to throw most of it in the bin 4/10 :(

The food here is horrible, the meat is super bad, I just had a wrap and some chips from that Turkish place through delivery, the truth is that it has no flavor, nothing that resembles a well-made one, but the problem is that they work with low-quality food and it can't turn out well, stop robbing people, if you can give something decent, close the place. Very unpleasant food.

I ordered wings kebab and received lamb sis instead (very nice taste though). I also ordered the lamb shank which is not in the delivery bag at all. No call in case it ran out. The soups I ordered are nice. Disappointed my order was half mixed up.

I have been living in London since 2005.This was really difficult for me at the beginning to put up with cultural differences.I was very scared particularly regarding on food quality and variety as I am very conservative about it.One of my Italian friend took me to the area years ago and He said this is Turkish restaurant and very traditional.I went there 2006 for the first time.And since then ,I have been coming here and having specially home made soups.I also tried almost every dishes on the menu. To be honest,Every single dishes are so tasty and lovely.I highly recommend this place to everyone.They deserve the best honestly. I admire them

Excellent customer service by Maria, we were all pleased with the quality of service and the food. I highly recommend

I absolutely the food from this place!!

The chicken soup was poorly packaged and spilled all over the bag and the pita bread was not fresh on the other hand the meat was delicious.

The meat was very dry i wss disappointed.

Brought some stew here today , not nice meat had a lot of fat and gristle and not enough meat and very tactless , not worth the money tbh and the bread was dry and hard , it seemed like old bread and I dident appreciate it, won’t be going here again, poor quality food and overpriced for what you get :

Please do not rip off your customers by trying to be clever with your portions. I came for takeaway and asked for the Large Lamb Doner box. This is universally a box of lamb donner with some bread and maybe rice separate. I saw the staff have a quiet little word and team talk about how to do my order before actually making it. Maybe because it is late at a Saturday night when people are more likely to be drunk so you can take advantage and cut corners. When you are paying £14 takeaway a large lamb donner box is NOT a pile of rice with a tiny portion of lamb donner sprinkled on top of it. The amount of donner meat there in relation to all the bread and rice you gave me was a pure rip off considering the price and that I ordered a large. Treat your customers better.

Ordered lamb shish. The lamb was dry, tasteless and tough. The rice bland, the salad tasted as if it had been left out for a few hours. The double vodka was a single at best! The service mediocre but friendly. Conclusion: a takeaway at best but only if all the other restaurants are closed! - One * so could post review. PS: food critics could be coming a restaurant near you...

Thank you for accommodating and providing excellent customer service, food and drinks to our last minute party of 18 people last night. Everyone enjoyed the food and was left full and satisfied . We recommend your establishment

This restaurant has become one of my favourites, the value of food/portion size for money is amazing the meat is succulent and very fresh. Very authentic and tasty Turkish food with lots of flavour. The manager is one of kindest and thoughtful people I’ve met, so down to earth and generous with us, I had left my bag at the restaurant and he came out of the restaurant to come find us just in time before we left (it was very cold outside). I can say the food and service is amazing I highly recommend this place to everyone.

The menu offers a wide variety of traditional Turkish dishes, each prepared with the freshest ingredients and bursting with flavor. I started with the family platter, which was a delightful assortment of dips, olives, and fresh bread. Every bite was a taste of Turkish tradition.

Came in to eat. Waited half hour for food not to arrive the people that came in a lot later and got served before us. The old man with glasses is very rude

THIS IS THE LAST TIME I ORDER THROUGH JUST EAT!!!!!! SECOND TIME IN ONE MONTH THAT MY FOOD HASNT BEEN DELIVERED BUT YOUR DRIVERS MARK IT AS DELIVERED!!!!!!

Finally a restaurant listened and prepared the food like i wanted . Thanks . Eyvallah...

Not such a lunchtime menu treat . Portions are half the size of mains (not that they tell you) . I rate the service I had by 2 young gals & a young man, the food however was under par, portions aside , my Adana was over cooked , looking old & tasted of salt . Had a shish which was fine . Good atmospherics inside . Over cooked salty food chef moody & unhelpful as I entered the restaurant. Would I dine there again………. just a drink , bread & dips perhaps. Which menu are you referring to, the 2ft x 1ft poster at your entrance or the in house menu given once seated? I have a picture of the poster menu “lunch” , I do not see those words there which was my first piece of Istanbul info & I note you make no reference to the “over cooked salty meat’ in your response focusing on the inedible.

To be honest…. Turkish foods are one of the best… You have huge selections to taste and you practically would love everything

They always send cold food. Taste was not good. Chicken taste like they made it 3 days ago. Totally bad.

Went for a weekend breakfast with all siblings and kids as a big group. Even though we didn’t book, they quickly made us a big table so everyone could sit at the same table. Breakfast was really nice and fresh. Staff were friendly. Prices were reasonable. Definitely recommended for a lovely Turkish breakfast! THERE WAS NO PARKING!

Restaurant down the road!. Zero star. Pide never ever is like what came a burnt overcooked cold rubbish with hardly any filling. They must have known but still sent it!! I specified to bring hot food. Plus boregi never ever as cheap and nasty. Even cake was just shoved in box first bit disintegrating .. all for 31gbp plus bag charge. Never ever again. If complain to Just Eat they dont care either.

Nice little restaurant, not too expensive and good. In the top

Went here for first time to eat and the food didn’t disappoint. I had the mixed doner which came nicely presented with rice along with the additional salad, bread and dips. We also got give a free dessert on the house. Great service from the waiting staff and nice atmosphere. All reasonably priced, would definitely return.

best chicken shish I've ever had, nice bread and lamacun. avoid the chips.

Unfortunately the food was not good at all and special the salad was disgusting and the rice was not cooked well

Food was gorgeous, generous portions and absolutely faultless service. Kader was the most friendly, helpful and simply perfect host.

Amazing food, excellent family platter tasting menu, amazing service from waitresses and waiters & chef cooked lovely Türkiye bread and mix salads red cabbage rocket salad tomato lemon carrots, with amazing tomatoes and mint sauce and yoghurt cucumber meze, Lahmacun perfect soft, The platter consists of, Adana kebab, lamb & chicken kebabs, Sheme kebabs, chicken wings, chicken kofte, lamb kofte, chicken lamb donner rice, Turkish bread, sticky rice, chilli peppers. So so tender cooked to perfection reminded me of my holiday in Türkiye My baby had chicken nuggets and chips came first, suggested by the waitress who was amazing Everyone had soft drinks, With the bill came this amazing pistachio sprinkle desert Baklava for the family on a skewer. Delicious well done Istanbul kingsland road….! Easy to travel to the restaurant as is a short walk away from Dalston Junction Station, and many bus routes, 243, 76, 149,

Food was amazing. We are regulars visitors to the restaurant for many many years and thought we would get a takeaway and it was great. Will defo order again. x

The service was okay and the portion sizes were also fine, but the food itself was just very poor quality. Overall just very bland and lacking in any flavour or texture. Some dishes were totally unrecognisable from what they were meant to be. Won’t be coming back.

Decent service but the food wasn’t that great.

Hair in salad found, hair in lamachan,had to get taken off bill..... need to tell chefs to wear hair nets!!!

The wraps had no meat inside. Rip off

The food was never delivered!!

Dochka was very nice The service was perfect 👌🏾 She recommended us the lunch menu it was nice

We went to istanbul restaurant to celebrate our eid day, we ordered istanbul special platter, food was delicious, environment was nice and service was quick

Really oily and the sauce spilt out

Below average food with not a great service I am afraid…

Tasty meat, good portions, great service. Kids were happy. We really enjoyed it here.

Delicious food and wonderful service.

Delicious food and wonderful service. Went here with my wife and family and had an Ottoman Platter, as well as some Turkish sausages, Calamari and liver. We also had some bread, garlic sauce, chilli sauce and salad to go along with our meal. Everything we ate was delicious and at the end our waiter recommend some sweet pastries with cream. We never would have known to order these but they were also fantastic. Thank you so much for such a wonderful meal! Would 100% recommend!

The food was awful no flavour what so ever. Food and money went to waste

I regularly come for lunch and the service and hospitality is the best that I have experienced in dalston. In particular Dochka’s warm welcome and service makes me pleased to have this as a local spot to eat. Would recommend highly.

A girl named Dochka made the whole service and the enjoyment of food great ,,,friendly kind and sweet. Bless her

Great service! Quality of food was not as good as it used to be.

Terrible! If i could give 0⭐️,I would..I went there on Friday night with couple of friends! I could sense the staff were not happy to see us 🤷‍♀️, they were not bothered to give us some attention! The old waiter was very rude and miserable! We just stand up and left! Guys,close your business if you can’t offer the most important thing-customer service

Terrible ! I went there on Friday night with couple of friends! I could sense the staff were not happy to see us 🤷‍♀️, they were not bothered to give us some attention! The old waiter was very rude and miserable! We just stand up and left! Guys,close your business if you can’t offer the most important thing-customer service

For the price thought there would be sauce included. Dry, cold shish with cold and half cooked rice was horrible. Waste of money.

Good arrived cold, and they even not bothered to see the notes

NEVER AGAIN! PORTIONS ARE ABYSMAL FOR £20+ MENU OPTIONS

Mouth watering food served by the excellent Dochka always with a smile. Always welcoming and friendly service. Highly recommended

Good food, good prices and good portions

The food was amazing and so the service. Thank you iskender

Thank you guys for delicious food))) We warm it again and eat it. It was very nice. Thanks a lot.

I get only one thing from this restaurant which is doner kebab. They have real lamb doner, made with bits of meat, not the preformed mechanically recovered meat stuff that everyone else has. I trust them much more. So if I want doner, I come all the way here for my take away.

Change of ownership, so gone down in my estimation. Long wait time, too expensive & very small portions. Would not go again

We went there today for my niece's b'day lunch service was good, food very nice , they gave her cake with a candle nice touch & a glass of wine the staff came over to our table & we all sang happy b'day which was very nice & unexpected.

There are products of Turkish cuisine. A restaurant that captures the taste of fresh and natural products. They offered tea and dessert after meals. perfect environment and perfectly delicious food.

The food was good for the price but not wow. The disappointment was at the end when everyone was served with sweet treat and free tea and my cousin offered to pay for the tea when she paid the bill.. and we stayed 10 mins afterwards to wait for tea and then we gave up. That was very rude especially that we asked for it and we offered to pay and the waitress said that is not needed. The bill was also about £60

Sibelle and Dochka were absolutely amazing with the exceptional customer service attitude. They both were so helpful in explaining the menu and helping us choose the right food. They were both extremely friendly and very approachable. Definitely made the eating experience a lot better. The food was really good. I was not a fan of the meat soup but the Lamb Cop (sheesh) with rice and for dessert the rice pudding were definitely hit the right spot. Overall amazing experience.

The quality of food was awful and was un eatable, and we had to throw it away I am so upset about this as usually the food is really nice here

Our server Dotchka was brilliant, so lovely, attentive, smiley and friendly! We couldn't have asked for better service, thank you!!

serving was quite small to what we normally get.

I bought takeaway PAÇA soup. The staff was kind and friendly but the soup was terrible, fat and fat. You get a kind of fat, fat from the meat and fat from the butter. This restaurant made a name with its amazing soups years ago, seeing that low quality was a big disappointment. I gave 1 star for the soup and 5 stars for the service.

😍😍😍 cok beğendimm tavuklu penne cok iyi

Clearly a place where locals, misfits and hipsters can eat with gusto and have money left in your pocket. It’s pretty heavy on the meat front, but there is enough for the more faint hearted. Pide in numerous incarnations, kebabs so huge it comes on a tray you use to carry plates with, fish superbly grilled and salads in abundance. Superbly authentic yet modern in outlook and service.

terrible portions I paid for the special grilled Kebab smallest portion with few bits of meat and bread they dont offer no rice with it other places do. not worth the money go somewhere else

Excellent value for money compared to the competition

Lively place with excellent food.

Food lovely and fresh Staff very welcoming Fantastic place to go and eat. Personally for me the best in Dalston

How disappointed I am with my order, it came over an hour late, all food was cold, couldn’t eat the chips as they were cold and I paid an extra pound to get them, I understand the delivery driver was at fault because he was late but it’s up to the restaurant to deal with the driver and at least keep the food warm, I usually love this restaurant but I’m not too sure after this experience, and ironically the can of Coke was warm 😑 overall not happy on spending almost £50 on cold food

We had an amazing experience the food was very good. Hasim's service was very impressive and he really cared for us and out food.

The kabab was good but My lowest rating is because of the dessert they put on my table it was burnt and just like I bite a charcoal it’s can not be a mistake

I wish i spent the £80 elsewhere. It was not worth a penny of it.

Visited Sunday evening. Big, basic-looking restaurant with delicious food -lamb doner, mucver, salads, yogurt etc. Really nicely presented. Excellent service from the manager. Full of people from Turkey - which I wasn’t surprised about as it was so good!

One of the oldest Turkish restaurants in Dalston. Great food and top lamacun

Kept getting delayed turned up freezing Cold

Friendly staff , good atmosphere, big portions, delicious food

What a find! This is my first time ordering from this place - and I would happily order again. The food was presented beautifully and tasted absolutely great! It was well seasoned and everything cooked to perfection!! I cannot wait to order again!!! Thank you Istanbul!!!

A waiter dropped a glass on the ground and hit someone on my table (didnt apologise) and they were not very friendly at all

Food is very good but waiter cracked a glass that hit my leg and atmosphere was boring

I went there with 2 of my friends for dinner. The food is good, yet the waiters (apart from the waitress) were rude and the service quality overall was weak. I understand it may get busy at times, but it’s still not nice to treat customers rude.

Food taste was good,but amount is less according to price so felt overly priced.

mixed doner was alright, but the portion was tiny and I expected the rice pudding to be sweeter, as I've had better before

Food was absolutely awful.the meat was dry the chips were dark brown and so burnt there was no potato inside jus burnt hollow chips.the salad also looked and smelt rotten.never again

Best Turkish food I’ve tasted outside Turkiye. Also, I found the portion size to be very generous. Will order again.

Do NOT go here. We ordered a falafel wrap and it was the worst thing I've ever eaten, it tasted like paper. Complete waste of money!

Fabulous food didnt dissapoint! Second time here. Staff was lovely and friendly. Good atmosphere. First class service! Hassan Zabit made us feel very welcome and at home, infact we didn't want to leave. Food was fresh tasty and the presentation was superb. We definitely be coming back.

Best in the town clean and great service

Surly , very rude staff !! When you ask something they making faces and talking in their language looking at you like killers ! Food is average nothing special

£10.50 for the dryest falafel wrap, no salad or sauces other than a smear of houmous. I ended up leaving over half of it. Service was pretty slow. I asked why it was so expensive and that it was poor quality and they said because I was sat down. Utterly bizarre.

Starter was nonexistent tiny slices of sausage a half slice of tomato and wilted tiny portion of leaves .. really? And soup has no taste… but gave ample amount of half cooked bread

First time coming here food was amazing and really friendly staff good price to definitely coming back 100% 5 stars for me

Excellent portions, temperature and taste. Great timing too.

Very disappointed after one of our dishes was missed in our delivery order. After calling the restaurant, we were told that our missing dish was being handed to a delivery driver to be delivered to us. The food never arrived. Being lied to by what is considered a respectful establishment has broken our trust. The food is not as good as it used to be. We ordered about twenty times before from here and, unfortunately we won’t be ordering from here anymore.

Okay but there are better around. Salad was just average and meat platter was dry. Half of staff does not speak English

Once I had to wait about 10 minutes for food. I was given a cup of Turkish tea, and then another, and then another. People are friendly and food is great.

The Meatballs were well over cooked if not burnt salade was minimal not great