Istanbul Chef in Northampton

Ordered 2chicken kebabs, awful, chewy meat, hardly anything of it, overpriced for what we received, very disappointed

I had ordered doner and chicken with chips, guys you gave me three shavings of meat with some chicken like seriously you can buy doner meat from Iceland and it tastes the same , your bread was nice but I can my bread too , for 12 pounds your a poor excuse to be called Istanbul kebab more like we have no clue

Just ate our collected food from Istanbul Chef. Burgers were both ok though not really tasty; clearly straight from frozen rather than fresh. We also ordered cheesy chips with our burgers not realising that the burgers also come with chips. Appreciate it may have said but when we asked if one portion of cheesy chips with our burgers will be sufficient we got a resounding ‘yes’ (without mention of other said chips that already come with the burger!). Therefore feel we’ve been ripped off, especially as we asked about the chips being enough. Surely they would realise we were ordering them separate because we didn’t know the burgers come with them! Anyway, to pile on the misery, even after waiting at least 20 minutes, the chips are that thick that they’re not fully cooked!! So many raw chips, what a waste. Used to love this place but this was particularly poor.

£17 for a lamb shish delivered with 4 pieces of lamb in it.😳😳😳 Had to order chips (which I don’t eat) to make the minimum order. Shocking. It used to be the best kebab house in town. I won’t be ordering from them EVER again.

Absolutely shocking, I meant to put a review on after we ordered but I forgot all about this until I went to look elsewhere for veggie kebabs tonight. Normally when we get a good veggie kebab it consists of peppers, mushrooms & onions. This had brocolli, carrots n Brussels sprouts I know it was Xmas but what on earth were they thinking, seriously did not go with thr sauces. Whomever come up with that mix has no right to be in any kitchen!

Polite, friendly service. Delicious chicken shish.

Couldn’t recommend it enough. Food and service 10/10. Best delivery choice. Chicken doner kebab is my favourite.

Service 10/10. Food was amazing and staff are really nice. Couldn’t recommend it enough.

Placed an order requesting delivery food eventually arrived 1hr late spoke directly to them and all they kept says was traffic was bad. 1hr to do a 15 minute journey is just an excuse poor customer service. Will never use again very poor service all round.

I placed an order at 15.00 today for delivery at 17.00 due to the fact I leave for work at 18.00. I ended up having to call restaurant twice to find out where the delivery was and as I was leaving for work 17.59 the order arrived with the excuse he was stuck in traffic. He told me it had taken over an hour to get to me which for a 10 minute journey is rubbish. I want a refund and will not ever use just eat App or restaurant again. Rubbish service and just as bad trying to lodge complaint.

order was late and stone cold when it arrived , the portion size was disappointing for the amount of money - especially for doner meat which is usually in abundance from other stores .

The food is nice and the chief is a lovley person but delivery is always late. That is big let down!

Great food the kebab was banging I absolutely loved it. The chips are different because they are the extra chunky ones. Overall great food, tasted good will buy again :)

ordered large Kebab cost 16 pound and was only a tiny bit of meat. worst kebab I've ever had!!!

Absolutely fantastic experience! Ordered a kebab wrap via pickup service on Just Eat and couldn't be happier. The wrap was delicious and incredibly filling. The staff were lovely, and my order arrived right on time. Overall, a flawless service, 10/10 would highly recommend!

very good food and friendly service from person who delivered.

this must be the worst Pizza i have ever had in my life, not even got a tomato base, it was so dry they both went in the bin.....£22 in the bin, if i could put minus stars it would be minus 5, i would avoid. go somewhere else.

My God this has gone downhill, years ago it was so good. For a start, I had to repeat my order four times to an abrupt member of staff; the burgers menu clearly states "all burgers come with chips and drink" on the sign yet he insisted on charging me for the latter two in addition (disgraceful, that is not only not a meal deal, the items are specifically mentioned for a meal deal). The food was barely edible, horrible chewy chips, sloppy burger etc. and tired salad which had probably been sitting there for an age. I won't ever use this place again.

Chicken shish nice, lamb shish seemed short of lamb this time, chips are so chunky, don't like them.

Kebab great as always…not a fan of the ginormous chip if I’m honest

The pizza was stuck to the top of the box so was not nice to eat as topping on box

Worst food and service ever. Ordered a beef burger which they claim is “100% real beef” - clearly not. The meat was clearly processed and tasted bland and looked like a piece of rubber. The chips were hard and dry. It had been sat out for a while so they had completely dried out. I threw it in the bin and saved myself from getting ill eating this meal. I also received verbally racial abuse which the guy thought he was being funny - it was rude and horrible. You would think being an ethnic minority he would have some common sense. I am utterly disgusted and will never ever eat there again.

Would be more stars but forgot one kebab 🥲 tasty what did arrive

Taste: good. Portion size: smallest large ive ever ordered. 2 cubes of lamb 3 cubes of chicken. Forgot to send my Halloumi Fries. Due to portion size felt like restaurant prices for fast food.

Normal kebab nothing special. Too expensive for that quality

really good service and friendly service from driver. food was good.

Great food as always, thanks again

Chicken was tough. Bad quality won’t order AGAIN

Lovely shish kebab, delivered early and delivery guy was a top guy. Happy smiley person for a change.

Worse food I have ever ordered pizza was disgusting with the chips just tossed all over they were actually imbedded in to the pizza fat greasy chips kebab was supposed to be large wat a joke

Best place for kebabs in Northampton. Always top quality.

Food never disappoints, best takeaway in town!

Delicious food. Also very kind people. Thank you so much.

Very very disappointed. 2 items were missing and I called them and instead of reassuring customer support, I ended up in an argument and was told I was wrong. I was assured the 2 items would be delivered and alas, 2 hours later I am still waiting

Good service and late but okay and service was good.

I never got my cans of drinks or fries as part of the meal deal and still paid for it, how does that make sense?

Really good service and food one downfall was some of the chips were hard apart from that very good.

Believe this was very first kebab shop in Northampton I've been a customer many years but moved away so only go Istanbul chef on rare occasions ...what I would say is it is a great place n George the owner a top man ..great food

I have been coming here for years and after tonight I will not be going back. Only one word I can use and that is RUDE. The man behind the counter is so rude. I asked a simple question about my food that I was buying and was meet with arrogance and have I mentioned rudeness. The food was not nice and could not be eaten and considering his reply to my question he lied.I will not be going back.

Really good food and service chips was missing I called up they gave again and the person delivering gave more chips very good service.

Order was wrong only sent 1 kids meal instead of the 2 ordered

As a regular customer I am unhappy with the change of management, quality of food is poor, ordered a shish kebab with 4 pieces of dry chicken, lacking on salad and was very dry. I will be going to another kebab shop from now on! Such a shame!

Sadly.. Ordered lamb and got chicken kebab, awful very chunky chips and late by 20 mins. Disappointed as usually very good.

£6.50 for 4 tiny chunks of chicken for a small shish kebab a. Cooked to death too. I would not bother.

Seems a long time for a takeaway to be delivered and prepared as we only live 5 minutes to my home.Also no salad with my kebab order I asked it to separate from my main meal also the food was not that hot had to go in oven for around 10/15 minutes.Not a great meal all round but that’s life

Large kebab was smaller than a small! Cheesy chips had hardly any cheese on them what so ever. Might aswell of thrown £17 in the bin...

Good food. cooked well and just right portion size.

I’ve already place a complaint as my order was 50 mins late and that it was stone cold! I gave the food back to the delivery guy and spoke with the shop and also logged a complaint straight the way!! I haven’t heard anything back from yourselves or the shop!!

Very good food and came 1 minute early.

First order, couldn't fault it, on time, and a Friday night. Food was hot and tasty, and good portions

Always great food from Istanbul Chef, only place to go for us when wanting a kebab. Great service onvthe delivery coming much earlier than expected. Excellent all round.

really good food I wasn't there to recieve order or would of given reviewed on service.

Great experience with a big amount of food.

Best chips in Northampton. Worst kebab I have ever eaten. Cold. Tasteless. Bland. Salad was made last week I think. Waste of my hard earned money. Never again

Food arrived late, barely warm and missing item from a meal deal!

Gone right down hill - spoke to five different people simply trying to order a delivery got phone put down three times . Now I remember why I stopped using that take out - there are far better ones about ! Rubbish service can’t comment on food as I couldn’t even get understood on phone to place order ! They just simply put phone down .

Delicious food, delivered on time and free garlic mushrooms.

Service good from driver as well as food

Very good service from driver came 1 minute early on thing I say pop corn chicken was very spicy but I should of put a note but apart from that excellent service.

Lahmaccun was not how it’s supposed to be. It did not taste nice. Bread to thick. Too much meat dumped and no flavour.

£13 kebab and is all pepper and chopped up pita, soggy and barely cooked what meat I can find grim, battered mushrooms in the bin same soggy wet, we won't be back

Edit: they are not as good as they used to be, sauces are not the same quality, meat underseasoned. I'm not going to come back again. Amazing kebabs, always best quality sauces. It's one of my favourite takeaways in Northampton.

Food was excellent and request for separation of salad and sources was followed

Lovely food as usual - hot and fresh

Food was cold and unable to reheat kebab because salad and sauce was on the meat. Very disappointing, won't be re ordering.

All order was correct, food was hot, great price and great quality.

Food was really good warm good service.

The food is always soooo good 👍

Once again kebab was a stunner, so tasty and great lamb, great chips and a free portion of mushrooms.. Very happy.

Back to normal! By far the best kebab in town.

Late but was called saying its going to so was no problem food was good.

Food was good but only thing is naan I didn't get.

Food was really good only thing was the salad and naan was given separately.

Nice food - king of the kebabs

Very happy up to your high standards

It was very long to wait and one of the orders has no salad inside

The food was 15mins late and the food was cold. Also the asked for lilt and they gave me victory!

Lovely food , cooked well value for money 💰

Excellent choices and good food

Delivery driver phoned me when he was on the wrong estate (Blackthorn). When he finally got to bellinge he phoned me when he was in fornt of no 8, I live at 32. He then walked down the road to meet me. Food was stone cold. Needed to be microwaved. Doner kebab had very little salad. Not good enough. I demand a refund!

Having used Istanbul Chef several times, the food quality is often hit or miss. On this occasion, it was a miss. Meat was under cooked and inedible. Binned it.

Have been using these guys for over a month or two and have had 4 delivery from them.. each one exactly what I ordered on time and very tasty ...loved all their food so far...Happy belly 😋

Fantastic Meal and Service, Many Thanks A++++++++++

Lovely food but the large chips was small when we asked for large and the pitta bread were brown bread so my husband could not eat it.

Amazing! We'll definitely keep ordering!!

Good service and good the chips.

This was the worst delivery ever rang them several twin to chase yo they were really Rude and blamed me!! 🤣

Really tasty, and good portion size.

Thank goodness the best food and service is back!!! Our best kebab house is on par again! Loved it - well done!

Up to their usually high standards very nice. I would certainly recommend them

Left out the chips and drink and gave the wrong order when I asked for normal garlic bread

Really lovely fresh food 😁 we will be back

18/06/23: DO NOT ORDER FROM ISTANBUL CHEF! I received the wrong order. When I called the restaurant, they explained that they didn't have the item I had ordered in stock, so they sent me something else. I expressed my dissatisfaction and said that they should have contacted me. I requested they collect the food I didn’t order and give me a refund, but they abruptly ended the call and blocked my number. It was an extremely disappointing customer service. I won’t order from there again!

Brilliant and enough to feed a Regiment

DO NOT ORDER FROM ISTANBUL CHEF, NORTHAMPTON! I received the wrong order. When I called the restaurant, they explained that they didn't have the item I had ordered in stock, so they sent me something else. I expressed my dissatisfaction and said that they should have contacted me. I requested they collect the food I didn’t order and give me a refund, but they abruptly ended the call and blocked my number. It was an extremely disappointing customer service experience. I will not order from there again.

Food was terrible undercooked!

Great place to eat the guy who owns it is a very friendly fella and staff are polite enjoyed the food worth a visit 👍

Really disappointed. Order from you quite often - you are the only Kebab shop we order from. My chicken shish kebab had four small pieces of chicken, the Chef Special had no chilli on sauce really just like my non-existent garlic sauce!!!! Ordered a wrap and a naan bread - got two pitta breads!!!! What’s going on ????!!!!! £30 for what?!?!?!?!?!?!?!

First time ordering from here & pleased! Chicken kebab was cooked perfectly ☺️

Ordered baklava, they called to say they ran out and offered cheese cake as replacement but when arrived got a chocolate gateau instead 🤷🏻