Based on 98 opinions finded in 4 websites
Opinions
Good food, great patio area, shame about the plastic roof cover, which makes it unbearable in the blazing sun and you don't get any vitamin D! Smoking is allowed which is against regulations, with an area being totally covered. If one small area was uncovered for people who like the sun and who dont like inhaling smoke, it would be my favourite restaurant!
11ic . 2023-06-06
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A great meal, well presented and good value for money and the staff were helpful friendly and efficient. Unfortunately the evening was spoilt by the inappropriate background music. Too loud and only 2 tracks on a continuous loop.
Trevor C . 2022-08-04
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Me and my partner booked a table by the fire place in The Island which was our local on 29/02/2022 at 5pm. When we arrived we was warmly greeted by the female staff on sitting by the fire place looking to order our drinks and food I noticed each time I looked up 2 of the male staff who were sitting opposite us watching us for no unknown reason, one was on his laptop throughout which seemed odd. As we continued our evening my partner noticed the same in which she felt very uncomfortable like we did something wrong, We eventually ate our food and finished our evening but vowed to never come back as its not something a paying customer wants to be feeling. The service was good to start off with but then went down hill as when we finished our main we was expected to be offered the deserts menu in which we sat for 30 mins until the female staff came over by that time we were already annoyed so decided to leave. Even to leave we had to get up and go to the Bar in order for someone to get our attention before paying the bill. The menu seems to be the same each tine we go there, No Cocktails, Burger was uncooked as it was very pink inside and the food was overpriced. 2 people was 80 something pounds and they had the cheek to add 10pounds plus service charge. Its a shame its our local but we will not be returning or recommending to anyone ever again.
466yinkaf . 2022-03-01
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We went to the Island for Christmas lunch in the midst of the pandemic chaos. I’m sure they were a couple of team members down but the service was super friendly and attentive. The food was delicious and more than we could eat but they were happy to pack up the leftovers to take home. Great atmosphere, great service, great food and given it was Christmas Day, great value.
GreensoftheRise . 2021-12-26
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Wonderful local pub. Great menu, friendly staff and an outside area which catches the sun all afternoon.
247dariusk . 2021-05-16
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An Island that i want to visit again. Very friendly atmosphere, nice staff and good pub food. I had a burger, my friend had fish and chips, both were delicious, as was the sticky toffee pudding and lemon posset pudding with short bread. Nice, well run, good selection of drinks. Hope they do well, it was busy when I went Monday lunch time, and they obviously have regular customers, which is what I intend to become. Nice pub, great staff, definitely recommend.
adrian1453 . 2021-04-19
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Thank you so much for making my husbands birthday really special. Delicious food, fab service and whilst complying with all the social distancing guidelines you made us forget about COVID for a blissful couple of hours! Thank you!
Sprinz0 . 2020-12-12
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The island has been recently taken over and refurbed. What a change! Lovely, cosy pub with friendly service and delicious food. We love it!
BirdLegsOnTour . 2019-12-27
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Great service fabulous food - Camembert sharer was a dream and the seabass lovely. Wine list good and reasonable. Staff just lovely. Recommended.
BridgetM . 2019-06-14
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Very nice option in Kensal Rise. On a quiet street, it is a lovely place, with some creative food (mac & cheese croquettes were great) and a few of the favourites (fish & chips). Very good quality food overall at reasonable prices. Plates are very well served, so be prepared!
FCury . 2019-05-06
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What a terrible excuse for a restaurant. We ordered Roast Beef with Yorkshire pudding. Meals arrived without Yorkshire pudding, no acknowledgement or apology, just told bluntly they were out of it. Roast looked like slices from a package, Very disappointing. No effort on the part of staff to compensate for lacking components of meal. They could not have cared less. Such a rip off!
Cary8675 . 2019-04-22
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This is a local gem for us. We have been coming here for years to watch the rugby and grab after work drinks. However this was the first time I had booked the island for a function. I planned a surprise birthday gathering for my boyfriend and the Island staff accommodated us wonderfully. We were seated downstairs which was intimate and quiet but was also reachable distance from the bar so (which is very important). We were looked after extremely well and will be booking future functions here. I would recommend this pub to anyone.
Warmandwelcoming . 2018-12-16
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Mostly service and food were good. Menu was not accurate - and beef pie was served instead of chicken but customer not told, even at service. While still good it wasn't what was order. One of our hosts was amazing.
ChristineC . 2018-12-08
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Overall I had a nice time. Our waitress/server was incredible she really tried her best to accommodate us and had the hard job of announcing that they had run out of roasts dinners by 4pm. I was pretty angry about this. The lady explained that the island were extremely busy with bookings but on a sunday to run out of roasts is pretty dire. The main I ended up having was pretty mediocre and i was reluctant to pay service charge because the quality was naff, however had it not been for the lovely lady serving us I wouldn't have. Probably wouldn't book a table here again although it's my local.
CharlotteB . 2018-10-21
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One of the best Sunday Roasts ever! Fantastic service made it a wonderful Sunday lunch
MariaR . 2018-10-14
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Nice environment . Portions were small and pricey for a pub . No recommendable if you have dietary requirements : Vegan. Nice place to gather with friends
Belen69 . 2018-09-29
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Great local gastropub with excellent food. Desserts delicious though overpowering.
PaulW . 2018-08-10
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They forgot our booking but luckily found some tables and pushed them together. I'd tried calling to confirm the day before and they NEVER answer the phone. It was okay, but not a destination pub
SamS . 2018-07-03
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Was unusually really empty in fact we were the only people there at 2:30 !! On a Saturday which was surprising as it is usually v busy. overall good just lacking in atmosphere.
SaraH . 2018-05-12
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Although we had a booking they were not expecting us. They had run out of the majority of things on the menu and therefore we decided to leave. Although disappointed to begin with, it worked out well in the end as we went to the chamberlain instead which was really lovely and I highly recommend
London32 . 2018-03-11
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Regrettably the Island had overbooked, and as a result we were not seated in the upstairs dining area as we had been on numerous previous occasions but in the main pub area. This was not conducive to a family meal as there was lots of swearing going on from the regular pub goers and as they were extremely busy it took over 30 minutes before we were be served our meal. As I mentioned earlier we have dined at the island on previous occasions and really enjoyed the experience , but sadly on this occasion the Island fell below their previous high standards.
BrianC . 2018-03-11
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We have been to the island a few times. Normally the service is great and the food is excllent. This time, at 8pm we were the only ones and it was the 24th of December. We would have thought more people would go out. There wasn't a seasonal menu which was confusing as there was actually one. We were told we needed to pre-order and that wasn't clear on the website and on Toptable. None of the food seemed available and the service was awkward. Overall, the food was still great, but a disappointment to what we usually call a good gastro pub.
NataliyaV . 2017-12-24
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We were looking for somewhere which is child friendly as we have twins that like to run around. The staff were totally amazing and we were never made to feel like the girls were in the way. Sadly the food was average. I wish it was better as it would have been good to go back with the kids.
ERER . 2017-12-03
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Island is lovely venue helped make my birthday extra special chief and staff are brilliant. Food is top quality not the more pub food. Defo go back again
Sim1 . 2017-10-26
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The Island used to be a really great place to eat but I was appalled by how much it has declined in the last year. No staff whatsoever for about the first ten minutes of our arrival so we ended up seating ourselves and finding our own menus. Given that the restaurant was virtually empty it was surprising how long it took to serve us. The food, when it eventually arrived, was barely warm, pretty much inedible and was laughably overpriced given the poor quality. The experience of eating at The Island was not good at all. Having said that, if you don't care about food or service and you would just like somewhere local to drink pleasant wine and eat fat chips (the only food we had that was hot and tasted good) then this could be the place for you. I would like to be able to give The Island the benefit of the doubt and think that they were having a bad day in the kitchen, but serving food that poor is inexcusable...
PRPR . 2017-10-25
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I am a regular at the Island, however we received a greeting from one member of staff that was rude. We didn’t feel the warm welcome we usually do. The food portion was very very small, and despite me asking why the portions had shrunk since my last visit, another staff member said that he’d served food every Sunday and that this was the standard portions and that there was nothing wrong with it. My meat was not medium it was tough and more well done. Pls see photo.
MerleS . 2017-10-08
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Good service. Very welcoming. Super food from an excellent new chef. Great!
OpenTable Diner . 2017-10-06
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Service a little slow, excellent food, great atmosphere, planning to return to enjoy the great variety of food they offer
OpenTable Diner . 2017-08-06
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There were few other diners in the upstairs restaurant on this warm evening so we pretty much had the place to ourselves. We therefore got great service from the pleasant (new) waiter. The mains' menu isn't enormous but includes enough variety. We chose vegetarian and meat dishes. Both were lovely. As was the beer that we had with them.
Gakeitse . 2017-06-17
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Went for Sunday lunch for my birthday with family ( including a chatty two year old and a sleepy 6 month old) great food, attentive staff and lovely atmosphere
HarrietT . 2017-05-28
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Really nice place and the food was good. However it was quite pricey, costing over £75 for just 2 Sunday lunches and chips and a couple soft drinks
OpenTable Diner . 2017-05-14
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After traveling from Bath for a 4 generation family get together age range 4 - 83 we were really looking forward to lunch a we had been in 2 previous occasions and the roast dinner was amazing Lunch was at 12.30 so everything should have been hot and fresh the potatoes were cold and stale the chicken was anemic looking dry and tasteless the 2 pieces of broccoli and the 1 long carrot were cold and rock hard the beef was tough fatty and inedible the Yorkshire pudding was burnt on outside and not cooked inside and there was HALF a cabbage on each plate ABSOLUTE NIGHTMARE not good enough by any standard They did give us some discount but we will not go there again or recommend to anyone
Debbier123 . 2017-04-30
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For start we were the only people eating in there. The menus were incorrect and we were not told things were not included that we were paying for after we received the meal. There were no kids menus printed and we were not told the price until the bill arrived, £7.50 for kids meal seemed expensive when she ate about 2 chips. The roast children Sunday lunch was £17.00 and was really poor, children was tasteless and the beef was a very small serving. The waitress couldn't communicate with us clearly because of the language difference. I was very disappointed and will not be going back.
OpenTable Diner . 2017-04-16
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My wife and I love the Island and have been a couple of times. We went for Mother's day on Sunday taking our daughter. This is the first time we have been on a Sunday, and decided as it would probably be quite popular we booked for 4pm to ensure a table and a nice atmosphere. Sadly this backfired as when we came to order our food, everything we wanted was gone or unavailable. We were very disappointed by this as I would assume a popular place like this would have enough stock in especially on Mother's day. However I can say that although disappointed the service was great and personal, and I certainly wouldn't hesitate to go again. If choosing a Sunday though, I may book a little earlier! ;)
tickledpink . 2017-03-26
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Went for Sunday lunch with friends and 3 young children. Kids were well looked after and welcomed, they tailored the menu to suit some fussy little eaters. Staff were lovely and very accommodating. Roast was absolutely enormous, couldn't finish it. Good selection of wine. Overall really nice and worth a visit especially with children.
OpenTable Diner . 2017-03-19
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I always like to come to your restaurant because it's nice place.
OpenTable Diner . 2017-03-17
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Living just around the corner I realise that this place it's always lively and welcoming, good beers and the staff very friendly.
joaonunes20 . 2017-02-06
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Nice menu, but our starter portions were small. Slow service.
lilahlondon . 2016-12-19
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It's a good hideaway for none locals. On a good day outside is great. On a rainy day inside lower level is nice. Upper level eatery is very spacious as you don't have to rub elbows with other guests. Once in a while type of place for me.
Maky . 2016-11-19
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Everything was awesome, they took a bit longer to bring our food because of a kitchen issue but were super apologising and even offered us free dessert. Great choice wines, delicious food, relaxing interior decoration. Will definitely be going back
OpenTable Diner . 2016-10-22
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Excellent atmosphere and very friendly staff. Food was good but slightly more options on the menu would be nice. The table at the top is fantastic.
OpenTable Diner . 2016-10-20
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Not everyone in Kensal wants to be frozen by an open door - there is a perfectly good one but it is always left open - no where else to sit as the pub downstairs is full of out of control children - no one minds children we have some ourselves! but it is important they are well behaved and not allowed to run around - it is bad for the pub and bad for the children - the drinks are expensive and the beer choice very poor - beer is important and good choices will bring a range of customers that will come to enjoy and sample them - the children are there too late in the evening - and with winter coming there will be little opportunity to escape and sit out side or by the wind swept door!
Julie G . 2016-10-14
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Not impressed on his occassion food took over 40 minutes to arrive and with two young boys this wasnt good. when it arrived the burgers were luke warm at best
OpenTable Diner . 2016-10-08
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Nice friendly environment, good service and good food. What else do you need?
OpenTable Diner . 2016-10-08
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Great bistro pub, lovely atmosphere, staff go out of their way to make you feel comfortable. We sat down for lunch and was served by Tara, she went above and beyond to make our afternoon fun and memorable. A big thank you to her.
Nickyhurley . 2016-08-13
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Great pub snacks and steak night starting soo, already booked in for next Wednesday with my close friends. Hopefully those sips might cocktails will be available by then. Lovely atmosphere and great staff
CheeseAndWineTonight . 2016-08-04
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This location is great for drinks but the dining is a bit over priced and quite tasteless i found. Also the menu changes and what is on this website may not be true which is disappointing. Cannot fault the service.
kreens . 2016-04-11
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Visited last Saturday in a group of 6. Visited because of other reviews and wasn't disapointed. Not a typical pub menu hence the label gastro pub. Good selection and all out food was superb. The service was also very good and they did't even charge for the soft drinks one of our party had which was a nice touch.
MarkS . 2016-02-27
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Had a really great evening with a friend, food was really lovely and the staff were very friendly without being overly attentive . A great place to go to catch up with friends, a great place for families.
Juju . 2015-12-19
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A couple of us out of seven enjoyed our food but others found theirs over-salted; service was nice and friendly, but slow with the children's side dish of vegetables arriving after we'd all finished our meals. I'd say overall, could be better.
K2ML . 2015-10-03
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The Island is really local to me and I've been in and out a fair few times for drinks, which are normally good. We've had dinner here before and though the food was good, the service left a lot to be desired. I had some family round and thought we would give it a try again for Sunday lunch. We were so, so disappointed. Firstly, they tried to sit us at a table where someone was sitting (on the table with a baby in tow!). I asked if there was another table and luckily we were placed at the other end of the dining hall on a clean table. We were handed menus, and about 15 minutes later someone came to take our drinks order. After another 10 minutes we were given our drinks and asked 'Did the person who gave you the menus explain the food situation to you?' Of course no one had... it turned out they only had roast beef left out of the 5 roasts on offer. This was annoying as we had already been there over 30 minutes and ordered drinks. We managed to find something for everyone and the food was okay, with the exception of my partner who ordered the lambs neck, which was tiny. It came with no sides and compared to our gargantuan roasts, looked terrible! Luckily we had ordered lots of sides separately so my partner was given a decent meal, but we mentioned the portion size to our waiter who offered us a complimentary side. We waited about 45 minutes for our plates to be cleared or offered another round of drinks. We then waited 30 minutes before giving up on ordering dessert and asked for the bill. The service here is totally haphazard, there are crying babies everywhere. Luckily the food is decent but for the price, you can get better elsewhere locally on Chamberlayne Road.
kikieatsdinner . 2015-08-16
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My partner and I have recently moved to the area and are trying to find a good local "watering hole". The Island looks good but on our two recent visits (including tonight) we have been shocked by the number of children running around late in the evening - particularly tonight at 9 30 PM. They have a copy of their licence on the wall inside and 8 pm is supposed to be the cut off so they are clearly breaking the terms of their licence. I wonder whether the local council is aware of this? We have tried other pubs nearby and the Parlour and Masons win hands down so they will be getting our hard earned cash in future and we won't be coming back. Sad because the staff are friendly and it could be a great place
hannahh100 . 2015-07-09
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Great service. Very tasty salmon starter
OpenTable Diner . 2015-06-30
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Some very nice food marred by terrible service. Although the staff seemed friendly enough they could not comprehend or remember the order or figure out how to serve starters and mains separately - which seems pretty basic, especially for Sunday lunch on Father's Day. Wait times were very long, and while some people got their mains with the starters others had to wait an additional 45 minutes. For a large group this is not conducive to enjoyable time. It's too bad because the restaurant has a lot of potential
AllatSea . 2015-06-21
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Good food, decent portions, nice staff but a bit run off their feet on the day we went. Good ambiance, nice space and they managed a large gathering well.
Sian . 2015-06-14
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Lleno de enfermo se aceptan niños sus berrinches - un ambiente muy desagradable. Siempre las mismas familias que parecen pensar que pueden hacer lo que más les gusta sin ninguna consideración para otros clientes.El pub comercializa como "familiar". En realidad, es " ¡buen comportamiento familiares" amable.La gerencia no parecen cuidado y no tomar cualquier acción para controlar el caos. Parecía que estábamos desesperados por cualquier clientes, muchos de los cuales comprar bebidas y aperitivos de la tienda de la esquina al otro lado de la carretera. Están descuidando su licencia de permitir a niños después 20:00 a correr tumulto promueva.Los pubs propietarios necesidad de nombrar a alguien para gestionar el pub correctamente.
Andrew H . 2015-06-05
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Very enjoyable and good quality Sunday roast with enormous Yorkshires. Restaurant has a lovely relaxed feel with service complimenting this. Great for a drink before/after dinner as well.
Gfood . 2015-05-31
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Isla es un buen lugar en las calles secundarias tranquilas de altura de Kensal tiene una gran zona al aire libre y el personal es generalmente muy bueno si una pequeña selección de cervezas y buenos vinos real, sin embargo, la comida puede ser inconsistente y a menudo demasiado caro. Por desgracia la bienvenida todas las ruinas de política para niños el lugar. Demasiados niños ruidosos domésticos correr sobre, incluso detrás del bar y en las zonas de accidente del pub en sí, los adultos locales no parece que se preocupa por ellos o su comportamiento. La mayoría de los niños para ser justos estaría en otro lugar pero por despreocupado padres consideración! Isla tiene un área separada de la planta baja sin un bar que fácilmente podría ser designada como área familiar, sería más seguro y saludable ambiente tanto para niños como para adultos. Gestión debe examinar este problema. Es una pena porque es un buen pub en general.
peter c . 2015-05-26
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Overall the meal was good however my wife ordered the lamb shoulder which came out like it had been barbecued and was rock hard. Sent it back and they cooked another one which was lovely. <br />They just said sorry where I feel like they should have at least offered us some drinks as we basically had to eat our main courses separately.
riklondon . 2015-05-22
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I usually avoid traditional Sunday lunches in pubs as I find that veg has been pre-cooked, meat isn't up to the standard that I would choose myself, and yorkshire puddings are a dreadful disappointment. Not so here, and my fears couldn't have been further from the truth. Perfect veg with a hint of honey on the parsnips and carrots, an enormous yet perfectly cooked yorkshire pudding, and then tender beef, a delicious chicken leg and some of the finest pork belly I've ever had. 4 adults (2 had pork belly, one had beef and ale stew, I had the chef's special triple meat) and 4 kids (4-6) had one of the best lunches out I can ever remember. Thanks to all of the staff, but especially the chef!
Javro . 2015-04-19
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We popped in for some food before going to watch a film at the Lexi cinema. We couldn't have found a better place... The food was lovely, the staff were very attentive and polite and the atmosphere was very pleasent. Perfect start to our evening!
SoniaJustin . 2015-04-16
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Food was really good<br />Ambience was nice<br />Location is great <br />Child friendly (we saw 2-3 families having an early dinner) <br />Value: for 2 mains, 1 side, 2 hot drinks, we paid £23 each. Not too bad, for a decent sized portion, but perhaps a little highly priced for that area? <br />Service was ok - attentive at first (6pm)? But by desert time, our choice wasn't available (no apple crumble in a pub, really?) so we had a hot drink & chat instead, after which our waitress had gone home without handing over to another.
Fazl . 2015-04-12
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A great place to meet for an end-of-day drink especially if it's sunny. Food was superb and service attentive and helpful.
MrsW . 2015-04-11
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A booking for 5 adults and 3 kids, Sunday lunch was great and the staff looked after us as best as could be.
Cheggars . 2015-04-05
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Pendant notre séjours à Londres nous avons découvert ce Restaurant et que c'était bon ! On c'est régalé ! Le patron vraiment agréable à parler ! Resto que je vous recommande vraiment
Thibaud V . 2015-04-04
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Excellent live mexican music and great food. Definitely recommended!!
BenL . 2015-02-14
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Table for 15 people booked a month in advance. The bar staff were great-friendly and fast-so far so good. Now the restaurant. Once seated we were advised that there were only 2 steaks left apparently everyone had wanted steaks this week-fair enough. Apparently everyone also had the haddock, the cod and the chicken!! Starter of chicken livers delivered on extremely soggy barely toasted toast. Pork crackling even worse- no crackle what so ever and too much fat. This was not cooked by anyone who knows what they were doing. Staff all too happy to remove from the bill. Anyway, enough said- we will never eat there again!!!
BCutt . 2015-02-01
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Booked a table for 2. Shared a veggie platter and had the burger which was great !!! Proper Angus to be honest. Great place to eat after work or informal meeting. Nice and relaxed atmosphere. I'd go back for sure...
Thisquair . 2015-01-28
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We recently moved into the neighbourhood and this is the closest dog-friendly pub so we were anxious to check it out. We couldn't have been more pleased! The food was fantastic and we were so happy to find they had a very good veggie option for their Sunday roast (a Jerusalem artichoke and porcini mushroom pastry) which is often not the case in pubs. The energy was relaxed and the staff wasn't only friendly with us, but to our doggie as well. It's not inexpensive, but then again, no gastropub is, but was worth the cost. This will definitely become our new local!
Cyd C . 2015-01-05
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STAY AWAY! Worst eat out experience ever! No smiles, no service (45 min to order drink), buggies not welcome ( fair enuf, but or say that while taking reservation or dont calk yourself 'local family pub'). Everyone just to sure of themselves, most of fhe staff never heard "hospitality" definition. Crap beyond belief!
JoJo A . 2014-12-14
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We have visited The Island a few times over the summer months for a drink on the terrace in the sun and overall the experience has not been pleasant.First the good points – the bar staff are friendly, especially the barman from Liverpool, as are the pub regulars we have chatted to. The terrace is great during nice weather and it has heaters if it gets cold in the evening. Service is usually good and there is quite a wide range of beers available, though prices seem on the high side, more typical of central London.Now the bad points. Most times we have been the pub has been “child hell” and not a place for a quiet drink or a meal with friends. Children often run around screaming, riding scooters and bicycles around the terrace (sometimes even in the bar!), while their parents seem oblivious to their behaviour, sat well away from where their children are clearly annoying other people. This often went on quite late into the evening, after the 8 o’clock licence, and we have seen several people get fed up with the chaos and leave. The restaurant menu sounds interesting but the food is variable and sometimes quite disappointing. Prices are again high and there are better places to eat at in the area. Again, who wants to go out for a meal to a place with the atmosphere of a children’s playground?Overall, the pub seems badly managed (the manager is rarely seen). As well as not addressing the problem of the unruly children, things like empty glasses and rubbish piling up on tables and dirty toilets do not give a good impression.With the right approach the pub could be great, while still being family friendly as they seem to want. There are some families that use the pub that recognise it is for everyone – not just for children to run riot in!
Andrew H . 2014-09-14
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We met up with family living in London for a get-together and a meal. The location was convenient for all of us, a short walk from the tube and easy to find. The outside area was attractive and clean, even though it was next to the street, and we enjoyed good service for our drinks before dinner. We moved to the raised indoor restaurant area for our meal, which was near enough to the main bar to share the 'pub' atmosphere but quiet enough to enjoy the food. The tables were well spaced-out, the service was good, and we all enjoyed our meals very much. The slow-cooked ham-hock with champ was particularly good, as was the steak. The price was very reasonable, too. Would definitely go there again!
Pat M . 2014-09-03
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Maybe we picked bad day, but we live locally and thought we would try The Island for a Wednesday lunch at 1.00 p.m. One other couple sitting outside (it wasn't very warm) so we went inside and were the only people there. Literally, as there didn't seem to be any staff there either. After waiting a few minutes, a member of staff materialised, didn't look in our direction and started polishing glasses. We picked a table and asked if "that was all right?" and she proceeded to wipe the table top perfunctorily and offered us one menu between us. She returned to her glasses and did not come back to our table. We waited ten minutes - ten minutes - and she didn't even look in our direction. We left. I'm sure it's lovely, but I am not encouraged to return.
MrsSaunders . 2014-09-03
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We had a small family lunch (6 people) at The Island on the day that my sister-in-law got married. The service was great, the wait was as long as you would expect for freshly prepared food. Crayons and a picture to colour were provided for our 6 year old. There wasn't a lot of choice for vegetarians so I chose the gnocchi thinking it would be a bit blah; it was anything but. It had a lovely amount of garlic, gorgeous mushrooms and a great sauce. Absolutely delicious and I would definitely have it again (and again...). About £13Although my daughter had a choice from the children's menu she wanted the fish finger sandwich/roll. She said she had no intention of eating the accompanying mushy peas. When she tasted them she changed her mind (I checked too, they were the best mushy peas I have ever had, delicious and more squashed than mushy)Others had meat or fish and everyone else on the table also thoroughly enjoyed their meal. It was expensive for us but great food, great service and a pleasant atmosphere.We will go back.
ecosue . 2014-09-01
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The management/chef has changed recently and it's really improved. Eaten here several times, lunch and dinner foods been good. Great Sunday lunch, service is good. Nice quiet place for lunch during the week - not a good place for kids 'coz of the stairs (go to Gracelands, let them scream there). For a local spot - it's a treasure, the staff are friendly and efficient and the manager with long hair is always friendly and open to suggestions.
Miquelon332 . 2014-03-10
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Dreadful food and diabolical service!!!! Booked a table for a birthday party 15 people .Food was cold and meat extremely rare.We couldn't eat it after waiting for two and a half hours.They admitted the service was terrible and apologised but it spoilt our meal.Will never return.
Issam M . 2014-03-05
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Booked a table for a birthday for fifteen people.Food and service was extremely poor.Would not recommend to anyone.
marge28 . 2014-03-05
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Been here before but it has definitely changed now. Prices have gone up for a start. Food is just ok. Don't know whether there has been change of management or otherwise. Very noisy and you can hear shouting from the drunks below in their dining area. NOT FOR FAMILY. What was irking was the fact that they charge 12.5% on top of total as discretionary service charge and then top it up with a £1 discretionary charity amount as donated by The Island - very cheeky as it doesn't say on their menu card about this charity thing and a put-off for me - don't mind donating £10 so long as it says so at the outset on the menu card. Owner please take note - this is not how you do business. You put a sub-total on your bill and then add with a note saying discretionary service charge and then ask customer whether they wan't to donate or not. As far visiting this restaurant again goes definitely NOT. I would have probably given 3 stars as 'it's ok' but the attitude of the management to charge customers charity stealth charge takes the biscuit for me. A note under the menu also says all service charge goes to pay staff - sorry you need to pay staff's salary off the price you charge for the food - service charge is for serving staff which is a 'tip' in other words.
Surinder S . 2014-02-20
MORE AT TripAdvisor
Nice place Ina pub / restaurant way with very good food and wine.
Jimmer . 2014-02-14
MORE AT OpenTable
6 of us booked dinner for the Saturday 14 Dec. The place was packed out but we were given the more wonderful table where we had our own space but could also survey all. Whilst the staff were very busy never once were we neglected. They were really brilliant. Whilst most other diners where there for their Christmas dinner we went a la carte and that did not faze the the chefs. Lorna had a delicious plaice dish and the rest of us had sublime burgers. We had a great night at a great, local venue with great food and great staff. Can't fault it. Try it for yourself.
Sian . 2013-12-14
MORE AT OpenTable
No service, then when I realised I had left my wallet at home the manger abused me in front of the entire restaurant and my teenage son to the point of me crying for the first time in years. I waited for a friend to bring cash to try and diffuse the situation and when handing it to him and apologising yet AGAIN I was told not to bother since I had already ruined his Friday night????????!!!!!!!!!! Add to this consistently grumpy bar staff, extremely overpriced food which is not up to the standard of othe local similarly priced places such as the wonderful 'Paradise', and terrible service, I will never set foot in this place again. Having said all of the above the burger was fantastic but at 13 quid it should be.
Thebanshee . 2013-12-13
MORE AT OpenTable
Went for lunch with friends and we were surprised by how good the food was. The pork belly was very tasty friends had fish and chips. Would recommend it if you are in the area.
brawstorne . 2013-11-23
MORE AT OpenTable
Fantastic food with incredibly personal, friendly service. Any place that offers Pedro Ximenez with ice cream has to know what they're doing. Tucked away in deepest Kensal Rise, I've visited this place in all its incarnations, but this time they seem to have it bang on. Dropped in for a quick early dinner, ended up staying and grazing for hours.
. 2013-11-03
MORE AT Square Meal
Once again we were not disappointed by dinner at The Island. As ever Lance and his team of excellent chefs, waiting and bar staff treated us to a brilliant night out. Great food, delicious wine and a buzzy yet relaxed atmosphere.
SusieQ . 2013-09-27
MORE AT OpenTable
The food here really was quite exceptional. A really good selection, with every dish we tried being cooked to perfection. I would not hesitate in recommending others to eat here. Service was always with a smile, and it seemed as though nothing was too much trouble. A really great afternoon spent eating and drinking - and needless to say, we will certainly return!
SarR . 2013-09-21
MORE AT OpenTable
Went as a 4some to this rebranded pub/restaurant that I remember being built in the 1960s! Went on Sunday night and ordered from that particular menu and had bags of choice. Shared a Chargrilled veg, onion bhaji,pickled veg,pitta,raita and harissa dip- a fantastically tasty and interesting opener. Two had Roast Beef, Yorkshire pud and trimmings- huge portions and two opted for the Hake with lentils, artichoke and olive crushed potatoes.......loved 'em! Could only manage 1 desert and one Monbazillac Desert wine. Drank a very nice Mendoza Malbec, from a very decent wine list. Great service/friendly attentive staff and a nice roomy dining space upstairs. Prices fair- impressed and planning a return visit.
Ray P . 2013-09-03
MORE AT TripAdvisor
Since the new management at the Island have taken over the food, service and general atmosphere have improved beyond measure. The outside area has many more tables and seats for this glorious summer. The chefs have changed and the food is very good. Events like the Quiz and other local stuff make it special and fun too.
SusieQ . 2013-07-25
MORE AT OpenTable
Great night at the Island - the staff were particularly friendly, helpful and created an atmosphere you'd want to go back to. Food was interesting and nicely cooked; only lowlights were the slightly-too-loud music coming from the bar but that might be a sign of my age rather than a reflection on the restaurant!
BigNightOut . 2013-06-22
MORE AT OpenTable
We were cycling and rode past - stopped and wanted lunch in the sunshine.The Charcuterie was lovely and combined with the cheeseboard we had a delicious lunch sitting in the sunshine. The service and the food was great and i would go again.
JEM069 . 2013-05-28
MORE AT TripAdvisor
I think The Island may have changed hands - the quality of the food certainly has. The portions were huge but roast dinners were padded out with over sized yorkshire puddings and I noticed terrine was served with doorstep slices of bread. I did not feel that the food was as good as previously and that it has now turned into standard pub fare. Great atmosphere, ambience and lovely staff but would not go there for the food.
OpenTable Diner . 2013-03-10
MORE AT OpenTable
Despite being tucked away in a residential area the pub/restaurant looks a little outta place as it looks pretty impressive and stands out.this was.my 1st visit and after driving past 1 day after recently moving to the area thought I'd check it it.wasnt disappointed,everything from the service to the food was fantastic and even the table were a good distance from one another which is always nice on a date.my girlfriend agreed that this was one of the nicest dining experience that we had had in some time.defiantly recommend!!!
Indi1979 . 2012-12-29
MORE AT OpenTable
We booked this place having heard that it had recently re-launched and whilst we had a good meal for the price we paid it wasn't amazing. I had the chicken supreme which was slightly dry and a friend had the steak which was OK, the seafood dishes all got good feedback.
TobyMM . 2012-12-22
MORE AT OpenTable
I opted for the half rack, they were as huge as someone expected they might as they new the whole rack was gigantic. Pleasant calm outside front of house concrete garden with chairs.No candles or lighting other than a streetlight a fair distance away (far enough to not distinguish bone from rib meat). Luckily the light didn't matter as the meat fell from the bone. The salt on the other hand stuck to the thin french fries and were sickeningly salty.Had a pint of guinness with it, the option with "blackcurrant" I wouldn't recommend. The price was good, £6.50 for the ribs, chips, coleslaw and salad. Nicely presently and served by the polite French waitress.Decent enticing deals each day of the week.Loo, despite the window being open was foul chemical smelling and best avoided apart from to wash your hands from the sticky BBQ sauce (which when tried on chips...I asked for a separate pot - its rather sickly/sticky/too sweet but still works great with the ribs).
backpackerfriendly . 2012-08-23
MORE AT TripAdvisor
On the plus side, the food was fine, but then pitta bread, humus plus two other dips, a few olives and a couple of aubergine slices isn't exactly haute cuisine. So why on earth did it take an hour to come? Yes, an hour. What exactly was the chef doing, since the upstairs restaurant room was practically empty but for us? Soaking the chick peas? Grinding the flour? Marinating the olives? Also, we'd ordered desserts only for two small restless children, but they didn't arrive with our food - we had to remind the waiter and they took another 20 mins. Desperate service. If I hadn't been someone's guest, I would have been out of there.By the time we left, the atmosphere upstairs was unpleasant, loud and filling up with drunks. This is the worst place I've eaten in or out of London in many years. Needless to say, wild horses wouldn't drag me back there.
mct1 . 2012-07-19
MORE AT TripAdvisor
Plenty of kids running around this is a great place for a meal with the family. But those without kids don't be put off. Ihabe not children and was not bothered by them at all. Open, inviting, warm and spacious place for a relaxing afternoon drink. I had the ribs which to be honest were really good! Not smothered in marinade like most places you could actually taste the pork! I was sitting at the bar so had no problem with service. Honestly the only negative I can think of is that the food seems a little bit expensive. That said I enjoyed my meal so kinda think it was worth it!
Scott R . 2012-06-30
MORE AT TripAdvisor
Muy buena comida de pub modernizada. Excelente la media langosta por 15 libras. Exquisitos risottos muy variados, cada semana uno distinto. Postres deliciosos, especialmente el Eton Mess. La música en ocasiones demasiado alta.
Alberto S . 2012-01-12
MORE AT TripAdvisor
Eaten here a few times. The service is appalling. The staff are way to casual and resent being asked for anything. Waited so long for the host to stop chatting to the chef one day. We gave up waiting for us to seat us and left. Get new wait staff, Kensal Rise needs a good place to way!
Miquelon332 . 2011-05-10
MORE AT TripAdvisor
This place serves food that looks nice, but doesnt have really taste, meat is tastless, burgers have chunks of grease you cant really chew. Wine list is good, the location is good, the experience is nice, but they need to improve the quality of their meats.The hand cut chips are tasty and the cheese platter is very good thought.It is pricey, so they could do way better than that.
Nacho_A . 2009-02-26
MORE AT TripAdvisor
Nice decor. Good Service. Interesting, varied menu. I will be back.
. 2008-01-03
MORE AT TripAdvisor
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This place is absolutely disgusting i came here to relax and visit London only to be met with a filthy hotel that look straight out if the 70s and looks as thigh it hasn't been cleaned since the 79s i entered the room and to my dismay found zero soap or hand-wash and to my disgusting found 2 women's red nails on the desktop. If that wasn't bad enough we liked the mattress covers to find brown splotches covering the mattress and what can only be called urine stains on the other side of the mattress causing me to sleep in my coat in the unclean duvet. Furthermore at breakfast that was meant to be free to even have some tomato you had to pay extra even though the prices of the room were already extortionate for what it was and there was also no tea or coffee and the juices were thick and overly sweet.
1591 Opinions
Had a party and food was lovely. Service was slightly slow but done with a smile. Rohan was very helpful right from organising and all age way until the party. Table setting was slightly crowded but enough. We all had a great time. Atmosphere was slightly noisy as 2 parties at the same time.
1801 Opinions
Oct 2024 update: They have some new serving staff. Unfortunatly they aren't naturally attentive people and they don't appear to have had any training either. So be prepared for a bumpy ride. For example, there were three of us but they only gave us one menu. I had to ask for more menus multiple times before we got one each. They served bottled water but no glasses. This is a restaurant. Not McDonalds. I expect to be given glasses with my drinks at a restaurant. Again I had to ask multiple times before we got any glasses. Oh and I asked for a mixed salad with less onions as they have a habit of serving up half a large onion sliced up on a small plate of salad. How disappointed I was when the plate turned up with yep, half a large reg onion sliced up on a tiny plate of salad. It's things like this that really grate especially when there's a default 12.5% Service Charge added to the bill. If I get good service, I really don't mind leaving a generous tip. But with crappy service like this, I feel a tip is not deserved. And I shouldn't be forced to pay one. This takes away from an otherwise good meal as the food is usually great - especially if you ask for it to be made mild as they largely seem to get that bit right. Old review: Still mourning the loss of Jashan down the road, we thought we'd give this place a try. Initial impressions were positive on walking in. Some of the staff were smiling. I like happy people. They were also polite and efficient. Another big plus. Another positive were the explicitly mentioned healthier options on the menu. Although in practice the chickpea salad chaat I had as a starter still had some fried very fine sev on it, but excusable as I'd been for a run in the morning. I was initially a bit disappointed with the rajmah (kidney bean curry) as I found it too spicy. My wife thought the salt content was a bit on the high side too. So I ordered a mixed salad to go on the side. This instantly tamed the spiciness and made the meal infinitely more enjoyable. Be aware, the chapatis are very thin (as they should be) so go cold and hard quite quickly. Not a problem if you wolf them down swiftly. I also tried a bit of the hakka noodles my wife and daughter had ordered, and these were very nice. Good flavours and not strongly spiced. The staff were attentive and swiftly entertained additional requests. All in all an enjoyable treat. We'll definitely be back. Oh, it can be a bit cold near the door, so request a table further in during the cold winter months. Further observations after another visit more recently: The music's always a bit on the loud side. I liked the masala dosa (pictured) and mogo chips.
5455 Opinions