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3.9

Based on 1.687 opinions finded in 1 websites

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Nº 1093 in 1506 in Highland

CUSTOMERS TALK ABOUT DISHES WITH..chickensteakladycokefishcooked
Score
OpinionsNoteGoogle1.6873.9

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We had 2 Sunday carvery and a chicken tikka and pudding great service and quick service

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David Cowan . 2024-11-24

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Super friendly staff. Food was amazing and Leah and Kayleigh especially were super helpful! Definitely try out the carvery as there’s a lot of choice🎄

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Cerys Ross . 2024-11-24

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Staff were very helpful and fitted us in when we did not have a booking when they were busy. Kayleigh was very good to deal with along with her other colleagues.

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David Anderson . 2024-11-22

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Stopped off for dinner as staying at the Premier inn and can't fault. starter, main and desert all spot on.

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Trevor Davie . 2024-11-22

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Great food , fast service and looked after will be visiting again

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Alan Dawson . 2024-11-19

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The staff are very friendly and approachable and eager to help in any way they can. If you are a regular at the inches Gate, they also remember your drink order they also make you feel welcome and a valued customer.I had a very good experience at breakfast time where there is a good choice of food and the staff will cater for your needs and are very chatty. A place worth a visit.

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Stuart Forde . 2024-11-12

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Disappointed with the choices for food, didn't have everything listed on the online menu for the Sunday carvery.

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Lisa . 2024-11-05

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The lady took away our plates in the middle of the meal. Almost full plates of the food! She thought, that we finish!!! Avoid!

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Iza Potrzuska . 2024-11-03

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Had a really good meal here, the staff were fantastic especially the host John, he really couldn’t do enough for us and made our visit a memorable one, will definitely be visiting this place again. A+ service 😊

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Ray Robinson . 2024-11-03

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Came in last minute for breakfast, we had 5 minutes to grab and dash but managed a good breakfast. Staff offered to heat up pastries and if we wanted anything else..

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steven jack . 2024-11-03

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We enjoyed a great meal at Inches Gate..I had the mixed grill and my had the steak..everything was cooked to perfection..also very hot.

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Ronnie Millar . 2024-11-03

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Staying in the hotel so standard dinner at brewers fayre. The food was hot and served quick which is appreciated. It's a brewers fayre menu the menu isn't great but the chefs obviously working hard as the place was very busy and we still got food hot and relatively quick. The restaurant staff and bar staff were very friendly and very helpful and rushed off their feet. Would return again if Staying at Premier as service was good and food. Thanks

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Martin Jackson . 2024-10-31

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Food was good…. Feeds our hungry bellies from our travel. Price was affordable and value for money is great. Would recommend this for friends and family

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Pierre Fernandez . 2024-10-28

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My daughter and I always have a good time here

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David Gunn . 2024-10-24

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Very good Sunday dinner there 👌

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Cai Pritchard . 2024-10-21

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Second time myself and family have visited this restaurant and yet again we had outstanding service particularly from John. Food was very good couldn't fault a thing.

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Alexander O'Gorman . 2024-10-19

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Some gorgeous staff, very helpful, but dam,, food and closing times are getting ridiculous,, place is quite full and busy,, and there bloody hoovering up around you getting ready for breakfast, whilst your still eating your evening meal,, 🤷🏻‍♂️🤷🏻‍♂️, it's just like a mad rush to get everyone out so they can go home,,, what happened to hospitality,, AND STOP, blaming Covid, I'm sick of that excuse 😡

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Michael Irwin . 2024-10-16

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Family friendly - casual and really fair prices - food very OK

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Stephan Jenrich . 2024-10-15

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There is not enough words that I can describe about the warm, wonderful, and welcoming staff at Brewers were. We received such a pleasant welcome Sunday when we come in supporting a friend who looks forward and enjoys his yummy Sunday Roast. All the staff are just so attentive, Johnny has fun banter with us and always has our table ready. Donald, Kayleigh, chef Kyle and all of the lovely staff couldn’t do more, always checking that everything is ok, but more importantly making time to chat with customers, despite them being so busy! Eating there is such a comfortable experience, you are made to feel so relaxed while enjoying such a varied delicious Sunday Roast.

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Fiona Allan . 2024-10-14

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Great Service from all Staff Kayleigh, looked after are table needs. Excellent Service

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Nicky Lister . 2024-10-13

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As always great service in brewers fayre... Myself and my colleague went over when we finished work and we always get greeted with a smile and some banter. Would highly recommend if you haven't been before

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Kelly Rose . 2024-10-13

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Lovely breakfast this morning at the brewers fayre, myself and my colleague had just finished work and we had a great greeting on entry and the server was perfect. Recommended, nice banter.

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Paul “XplosivBadger” Henderson . 2024-10-13

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Good taste and excellent service

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BERNADETTE CENDROWSKA-SALT . 2024-10-06

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really enjoyed our meal here. John and Melissa went above and beyond.

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Emma . 2024-10-04

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A really great catering team that care about their customers and provide good quality service and good food. My wife and I have been regular diners since 2003 and enjoy every visit. Thanks to Donald, Johnny, Miles and the team who always make us welcome.

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Barrie Syms . 2024-10-04

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First time here on a Sunday, great atmosphere, we had 2 carvery and surf n turf style meal and a chicken burger... Every thing delicious really tasty... staff super friendly , couldn't fault it... Excellent 👍 well definitely be back.

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Alan H . 2024-10-02

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It's a strange place right from arrival being difficult to find due to lack of signage and needing to enter your registration for parking. While the food is good quality, some of the menu choices are bizarre. Instead of doing a chicken burger they do chicken goujons in a bun. They just fell out all over the place, the bun may as well have been left off. My main issue is the changes that have been made in ordering are ridiculous for this type of venue. If we have ten people round a table, two kids in high chairs and three more running around at the play area and back, gathering our own order and taking it to the bar makes no sense. Something has gone wrong long the way with the ordering system too as we could not even order drinks to our table and had to order them separately. No table service at all, with four or five staff walking around and only two other tables you would have thought the place was full with the service we got. Nobody came to take drink orders, no table service. Only one server seemed to have any awareness when picking up plates that the table was done despite every other server walking past over the course of half an hour. The service on the whole seemed lacking and I blame motivation from leadership. Nobody seemed like they wanted to be there and it shows through in small ways. The staff had no time to interact with the kids, didn't even acknowledge this was a birthday event. They are clearly not getting good leadership.

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David Macarthur . 2024-10-01

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Fabulous food fabulous service fabulous seating and staff are super friendly and efficient.really great value. We have probably tasted almost every dish on the menu.!Can’t recommend this place highly enough.!

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David Shearer . 2024-10-01

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Stayed here from 26th August till 29th. Food wasn’t great on our first night. Over cooked chips and onion rings. Ate elsewhere on the 2nd night and then on the 3rd night food was amazing. Keelin who looked after us at dinner was very helpful and looked after us, pleasant and lovely girl. At breakfast food was nice and John who served us was very helpful with anything we needed. Overall a great wee place to stay.

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carol mccartney . 2024-09-29

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Following a visit to the Culloden battlefield, we called at the restaurant for a spot of lunch early afternoon on a Friday in mid-September. We got parked fine, though you must remember to validate your parking at the machine by the entrance. The staff were great, friendly and welcoming and the food was "ok" - as expected, certainly nothing to write home about, but also nothing bad. We ordered starters and main courses from the daytime menu which was good overall value. With drinks, our bill came to just under £25.00.

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Paul R . 2024-09-25

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The restaurant was clean staff was excellent, very attentive.

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Catherine Pirie . 2024-09-23

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We went Saturday afternoon it was quiet we were greated with smiling friendly staff me and my partner had the 8 ounce sirloin steak it was 10 out of 10 could not been better our waitress was kayleigh she was very friendly with us and other guests.the hole experience was 10 out of 10 I High recommend 😀

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John Cassidy . 2024-09-21

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Breakfast was lovely. Great choices

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Fiona MacDonald . 2024-09-15

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Staff here were lovely. Food was ok, club sandwich was disappointing. It was very dry, no butter or the like on the toast, I wouldn't order it again. It was like eating cardboard.

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Dell Boy . 2024-09-10

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At the end of a long drive, you may feel that a meal where you're staying would be just the ticket. You'd be wrong. If you want disappointment and cannot find a local whetherspoons, then Brewers Fayre it is. It's the only Fayre that one should not be thrilled to visit. The food was uninspiring and bland. The chicken pie, mash and peas came served like prison food, with a very odd space on the plate that seemed to imply something was missing. It was. Flavour. The peas were a colour that seemed to be nostalgic of the field in which they grew, but sadly couldn't quite recall what green looked like - sitting on the plate in a sad grey-green pool of despair. Others on our table had peas that had better memories though. I understand that I may be judging the place harshly, the staff were nice and friendly. The two women who served us were lovely. And I'm aware that this type of bar isn't supposed to be fine dining - yet at the same time, you are paying quite high prices for something that is subpar, bland, probably reheated and evokes the regret of not taking a taxi into town. Don't end your day in the capital of the north in disappointment, go elsewhere.

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Paul Wood . 2024-09-06

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It does what it says on the tin. Food was served quickly and it was hot. Good portion size. We were in before 6, so got 2 for £11.99, then a £2.99 pud. Which was excellent. Nice feel to the place, sat in bar area seats which was nice and busy. Plenty of parking.

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Thurso Lass . 2024-09-04

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The best Premier Inn breakfast we've had. Fresh food. Looked appetising and friendly staff.

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Marion Veal . 2024-09-04

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To be fair, this isn't the best Brewers Fayre we've been too. The food was okay, not many members of staff smiling at all and we were in an area on our own away from where everyone else was eating.

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ste63 63 . 2024-09-01

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Ate most of my Fish & Chip meal, only to discover a piece of plastic (that came from a sachet of sauce) underneath the fish. When I spoke to the manager, I received no apology, but was accused that the sachet was mine, from my meal. I stated I never used any sachets of sauce with my meal, only the Tarte sauce that came with it. No refund or apology, but was offered a ' free pudding'. I'll vote with my feet now, shoddy customer service...Top Tip: ( Check your plate, before you eat your meal). AVOID.

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Michael Brown . 2024-08-31

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We went to Brewers Fayre today with a friend of mine and had a really good time. Kayleigh is an example of how a really good waiter should work. Despite the large number of people in the restaurant, she did everything on time, trying to make our visit here as comfortable as possible. I have nothing to add except that this is one of the best services in my experience. The food was great, the Smothered Platter is like an art form, many thanks to the cooks! I highly recommend this place and will come back here again and again and…AGAIN!!!😊

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Андрій Пятківський . 2024-08-31

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where do i begin, i use to come here everyday however i stopped coming around May time and I decided to come back with a friend and I have not been disappointed, service has been amazing as usual and the food was delicious, All servers were amazing, Iona, Lucy, Adam and Kayleigh. i sure have missed this place would recommend

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Cameron Lyon . 2024-08-31

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Got in around 5:30 we didnt have a booking but managed to grab a table for 7 people, we were greeted by Kayleigh who had overheard it was my daughter’s birthday and gave her a bag of lollies and sticker book!! She was so chuffed!! Great deals on food, Amazing service and the gifts were such a lovely touch!! Thank you Kayleigh!! :)

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Jade Kinnaird . 2024-08-30

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Gosh another perfect Sunday lunch, I'm finding it very difficult to find any faults, from the moment we arrive to when we leave, met by Johnny's infectious cheer and banter, Kelin so happy and chatty, and Miles at the carvery friendly and helpful, and all the other staff, all together they run the place with such ease. We always recommend inshes gate Brewers Fayre to all our family and friends. 10 out of 10 guys, see you all next week xx

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Catherine Fleming . 2024-08-25

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Overall what you expect of a Brewers Fayre

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Philip Bennett . 2024-08-23

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Kayleigh was very helpful and efficient. We were quite a big party but she made sure we were all ok.

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Julie Millar . 2024-08-23

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Morin, moreen not sure if it was Alex but he is a friend of Aedan. He is a nice dude and an asset to the team. He said the mix grill must be mine because I am big and strong. I would rather he said fat , because come on I have quite a belly. Anyway all in it was a good experience.

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Keithon Grant . 2024-08-23

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A very nice looking restaurant with 80s vibes, food is good.

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kortyplay . 2024-08-20

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Nice place to eat late in the night when everywhere else is closed. Recommend booking in advance (even if it's just tens of minutes), the booking system via google maps works fine. Food was good, portions big enough. Service was a little slow and the lady at the till seemed annoyed, but overall fine. Free parking for guests at the premier inn hotel parking.

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Grumfurt . 2024-08-20

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Unfortunately I have to give one star after today’s experience We had enjoyed our meal with friends visiting from the south and we’re catching up on each other’s news Embarrassingly we were asked to leave to vacate the table as it was required for other guests. As we left we noticed numerous empty tables Not a good advert for the premises or highland hospitality

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Jean Kilpatrick . 2024-08-19

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probably the worst fish and chips ive had in Inverness by a long shot

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A S . 2024-08-19

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Nice, cheap and fast great for kids

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Natalie MacDonald . 2024-08-18

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Typical brewers fayre. Believed it was shut to non residents but not the case. Food was good and much better than previous visits moons ago. No tables left in kids play area so make sure you book this ahead of time. Only criticism was that the table didn't get cleared very quickly after finishing our meal and there wasn't many staff on the floor to help

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H P . 2024-08-18

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Very good place, excellent staff (Lucy Ellie and Greta). Good dishes and warm atmosphere.

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Matías Merlo . 2024-08-10

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Ellie and Lucy very friendly! They treated us very well! Delicious food and reasonable price

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MARIA VICTORIA MERLO . 2024-08-10

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We had the Sunday carvery and it was lovely. Couldn't fault it. Service we received was excellent from Donald and Leah 😊

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Margaret Crew . 2024-08-04

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I can’t say enough good things about the service we received from the staff at this restaurant, especially Johnny.  Their professionalism and warmth added a personal touch to our visits each time we eat at the restaurant. We have began coming every Sunday for a considerable time now due to the amazing Sunday Carvery which is hard to beat for taste, the variety and abundance of food, and we are left feeling thoroughly satisfied on every visit. We want to thank Johnny for going above and beyond to ensure that our dining experience is always perfect. His genuine hospitality and impeccable service makes all the difference,  and he is an absolute gem. We have been to many similar restaurants, but this one truly stands out. The attention to detail and commitment to guest service sets it apart from the rest, the old restaurant exceeded all my expectations. You do not often find a place where every element comes together so perfectly. We highly recommend this restaurant to anyone we encounter, and if Johnny is on duty, he will ensure you're well looked after.

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jojo16@googlemail.com Joann MacDermid . 2024-08-04

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Superb food ( compliments to the kitchen), friendly and accomodating staff, lovely atmosphere. Thankyou to the wonderful Keelin and team!

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Caroline Smith . 2024-08-03

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Great value after having paid £15-£30 per person at hotels for mediocre at best for most of the breakfast offerings in hotels. €10.99 each for a wonderful all you can eat buffet style breakfast. Great place. Nice, clean cozy place. Friendly and excellent staff. Well run. Definitely will look up again.

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Mike Hopkins . 2024-08-03

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I had fish and chips ...frozen fish was soggy and tasteless .frozen chips cold and mushy peas cold also .wasn't that busy still waited nearly 15 minutes at the bar .1 girl behind bar another 4 or 5 wandering about doing nothing and not a smile from anyone...very very poor

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Michael Pretswell . 2024-07-30

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Plenty choice available cooked breakfast cereal and fruit the cooked breakfast was amazing whoever the chef is done an amazing job and the food was constantly topped up as it is a buffet style all u can eat

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Matthew Macneil . 2024-07-29

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Pretty mediocre all round for food, also don't come here in the evening, was closed for drinks at 9.20 when advertised open until 10.30.

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Lewis Atkins . 2024-07-28

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First visit here, used to frequent the Beefeater but this is the sister restaurant and the food and selection of drink is as good - and it's cheaper

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Allan Brown . 2024-07-28

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We had excellent service from the moment we walked in to the moment that we left. In particular Leah was very helpful and made sure that our food was delicious and that we were all doing well. Will definitely be coming back!!!

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David Robertson . 2024-07-28

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Fantastic service from Donald and his team.. I was recommended rhe pizza which was beautiful, fresh (vegetable) toppings and not greasy or stodgy, really crisp. A great new addition to the menu for non- meat eaters like me! You chose your own toppings! Husband's fish n chips was perfect too! Thanks ☺️

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Kirsty Forman . 2024-07-28

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Food is always fresh and beautifully prepared, staff friendly and professional

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Simon Inverness . 2024-07-28

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Staff are great, foods tasty and it's always busy which is a good sign for other customers.

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Alison Young . 2024-07-28

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Unfortunately we were a bit disappointed: The steak ordered medium was more than welldone. The spaghetti didn't taste like anything. The coleslaw tasted musty. Positive: the burger was very good and the smothered chicken was also good. The staff was friendly. We won't come anymore. Cheap food is also better.

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Daniel Schubert . 2024-07-22

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For the last 9 months we have been regulars on a sunday for the carvery. Always great service and such a friendly welcome. Johnnie M is such a lovely lad, always looking after everyone so well. Very accomodating as we had been caught in traffic and called to let them know we wouldnt make our booking time. Johnnie made sure we still had a table by putting note on booking. Its always so busy on a sunday. Yet again credit to the business and great food to make it even better! Highly recommend going, very family friendly

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Andrew Wallace . 2024-07-21

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Lovely fresh food for breakfast

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Wendy McKee . 2024-07-21

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Great service wheelchair accessable for my friend, food was amazing drinks were great thankyou.

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G Beast . 2024-07-18

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Good place to eat. The only bad thing is that you have to order the food at the counter and pay in advance. All delicious

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Adrián Campanario . 2024-07-15

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We couldn't eat, more than 30 minutes to wait to place our order. We went to the bar and the staff walked past us without looking at us. More American atmosphere and food, distancing us from the Scottish experience. We left on empty stomachs in search of another, more welcoming place.

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Natacha Gravel . 2024-07-13

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This is a strange place. Last orders on the 8/7/24 was at 20.30 !!!! Same on the 9th. I honestly don’t know why you would put cash spending customers out both nights. If you want to experience the highland hospitality, then don’t go here , it’s well not a great experience.

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James Brogan . 2024-07-12

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Food was disappointing, both in quality and quantity. Staff was pleasant enough.

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Randy Grant . 2024-07-10

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We were hungry, now we're not anymore. That's it.

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Brokolie Huhn . 2024-07-09

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Good service and good size plate of food, pudding are big size and good taste

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Daniel Bica . 2024-07-01

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The staff were exceptionally helpful.

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Jean Ellingson . 2024-06-30

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Dine here every Friday lunchtime

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Diane Brazier . 2024-06-28

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A fabulous visit to this friendly restaurant, service, food, and presentation were outstanding. Full praise to your kitchen team and for the professionalism of your front of house staff. The quality of food and value for money were exceptional. Well done to you all.

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Jim D . 2024-06-27

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Excellent service A++++ Food was served well cooked and piping hot. Service was prompt and the staff efficient at their jobs.

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Darrell Pope . 2024-06-26

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Lovely food. Nice and quiet atmosphere to enjoy a good lunch and staff were attentive. Great menu options full of delicious food. Wish we weren’t travelling through or else we would be back. Thank you!

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chloe mcinnis . 2024-06-19

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Went for dinner with my brother service was quick food delicious

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Wayne Wilkinson . 2024-06-09

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Food was re heated won't go back.

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TheTommyboy20 . 2024-06-08

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We have been regularly going to the Sunday Carvery. The food it always good. Great service, good prices. Staff are all great. John is an absolute credit to the establishment. Thank goodness it's not being closed like so many others.

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Serena Peebles . 2024-06-02

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Had a good time with my sister and niece from Glasgow.

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Julie Johnstone . 2024-06-01

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Absolutely fantastic place, the staff are lovely, especially Andil? Who helped us so much when we went.

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JJ . 2024-05-30

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Good food and service, friendly staff and clean place. The mixed grills are good. 👍

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Iain Elstone . 2024-05-30

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Looks like the staff here is not getting paid well enough. No one was smiling which made the experience extremely painful.

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Zhu Ziyue . 2024-05-30

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Hostess made us wait over thirty minutes for a table despite having multiple empty tables in the large restaurant. Once we placed our order at the bar, food came relatively quickly- steak and a mixed grill plate. Food was hot and tasty but no one checked on us during the meal. Terrible service.

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Peter Cloidt . 2024-05-30

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Fantastic food and service. Great value for money.

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Cathel MacKenzie . 2024-05-28

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The front person asked if we had made a reservation or if we were staying at the hotel. Upon our negative response, she informed us that they were fully booked and could not offer us a table despite there being numerous unoccupied tables. Her arrogance and unwelcoming attitude left us with a bitter taste. Therefore, if you are genuinely looking to dine here, it is advisable to make a reservation in advance.

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Petronela Nădejde . 2024-05-27

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We did the all-you-can-eat hot breakfast. We arrived 10 minutes before closing (we weren't aware of their hours). We offered to go, but they insisted on us staying. They even made fresh eggs and brought it to the table. Everyone was so nice and friendly. The food was unbelievably delicious!

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Steven Farmer . 2024-05-25

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Great welcome from Leah and Donald and their team. Efficient and friendly service. Nicely cooked food, tables and all areas kept clean and tidy. Just what you need after a long journey. Thank you.

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stella . 2024-05-24

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We stayed at the Premier Inn after driving from Ullapool ferry terminal. We did not make a reservation as were unsure of our timings. Due to us not having a reservation we seemed to be treated as second class citizens and were rudely told to sit in the full bar even though there were lots of tables free in the restaurant. It was the same for anyone without a reservation! Eventually a table was cleaned and we could sit down. The food was fine however an extra item was missing from our order. It did arrive about 5 mins after we mentioned it. It seems a shame the evening was let down by such bad service when there was nothing wrong with the food. There were plenty of tables free in the restaurant area during the whole time our visit, however the bar area was crammed.

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Jim Cooke . 2024-05-21

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We had group booking for 47 cancelled at very short notice by Beefeater Inverness West. Appaling lack of service by them. Inshes Gate Brewers Fayre "rescued" our group at last minute but ALL STAFF WERE EXCELLENT. They were efficient but most importantly did everything with a smile. Reassuring some places know what customer care means. Particular thanks to Donald and John who dealt with us in a kind and patient manner

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Ian Tate . 2024-05-20

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Customer service none existent, food poor with constant long queues for food and drink sticky tables, told twice each night they were closing at 10,00pm as they weren't busy enough even though 4 tables were full of drinkers it was as though the staff just wanted to go home even ushered out with half drinks and told we can take them to our hotel

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James Wilson . 2024-05-19

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We absolutely love coming here for our Sunday carvery! Best one in Inverness, great value for money! Johnny and all the other staff are always so friendly and helpful. Great place for families

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CLAIRE . 2024-05-19

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I am incredibly happy and satisfied with the service I absolutely recommend it!!!

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Sade Kole . 2024-05-19

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It was "fine", meal deal made it a bit cheaper, but the place was desperately needing a revamp (eg the tables were sticky due to 'over cleaning') and the staff were obviously just doing their thing ( we had interactions with three, one was polite, the others brusk)

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I Gigs . 2024-05-09

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Both times we had carvery that were great. Turned up late (4pm) and there was only beef left but was lovely.

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M P1990 . 2024-05-08

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location-iconMacdonald Aviemore Resort, Aviemore, PH22 1PN, United Kingdom
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This review is for the “Hotel Aviemore, the apparent children’s hotel. When we arrived we were surprised at how run down the place looked and commented that the Hotel Highlands was much closer to the pool and playground. So when we checked in we asked the unmotivated receptionist whether a rebooking was possible. “No-they are fully booked and these rooms are especially for kids and are nicer and bigger” The room was a disgrace. A so-called sofa bed, with 2 metal loungers with an extremely thin mattress. No place! Bathroom extremely small. The TV was almost coming down from the ceiling and the safe was broken. At dinner we checked online the availability of the Highland Hotel (part of the whole resort) and lo and behold, more than a room with 3 good beds!! So we asked the nice lady at the reception of the Highland Hotel whether we could change. “Of course,” was the answer. So we completed the formalities and were able to enjoy our vacation. Rooms in the Highland Hotel are definitely better, but the mattresses are saggy and daily housekeeping is limited to the absolute minimum. But no matter, still worlds better! Management: as a suggestion for improvement, training for the receptionists would be beneficial; they should please not lie to the money-making customers. Pool: ok, fun with kids Soft play area: awesome! 4 floors and in good condition

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3.9

413 Opinions

location-icon15A Princes St
Seafood
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Service with a smile and really good fresh fish, chips and a whole variety of other things. Do look out for the specials!

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3.9

1520 Opinions

location-iconAn Aird, Loch Iall, Fort William PH33 6AN, United Kingdom
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Very nice hotel, good food and pleasant service