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4.3

Based on 75 opinions finded in 1 websites

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Nº 109 in 265 in West Lancashire

CUSTOMERS TALK ABOUT DISHES WITH..pepper
Score
OpinionsNoteGoogle754.3

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I was recommended to come here and try out the food by a friend, and I'm so glad that they did. The food is reasonably priced and so delicious that I even have loads left over for another meal. This is my new favourite carry-out for sure.

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Matt P . 2023-11-11

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First time trying here and the food wasnt terrible but wasnt full of flavour at the same time. The member of staff on the front desk was very friendly and I am willing to give this place a go again in the future.

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Matthew McArthur . 2023-11-09

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We came here for take away for the evening. Everything seemed fine until we started eating the food. Salt & pepper ribs - the meat is hard, it seems that it was not prepared properly, they probably added a whole handful of chili. Salt & pepper chicken - same, very spicy, BBQ ribs - I didn't find any BBQ, only the sauce is suitable for meatballs, king prawns sweet & sour - a mixture of some kind of dough was probably heated in the microwave, because the temperature of the sauce and the "prawns" are different, fries - yesterday's or at best leftovers from the morning. Only noodles and rice can be eaten for a total order of £50.

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Žydrunas Dukavičius . 2023-09-05

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Eat here on a regular basis. Excellent service and delicious meals, beef chow mein is great.

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Grant Mansfield . 2023-08-16

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Chinese food NOT cooked by Chinese people or with the guidance or critique of Chinese people. I ordered the “deep fried crispy beef with chilli sauce” and you can tell they’re using mostly the correct ingredients, but the execution is way off. Not crispy at all, soft seemingly shallow-fried pieces of beef, with a seasoning that just tastes off. Not stale or the wrong ingredients, just the wrong amounts of everything giving it an unbalanced and off putting taste. The hugely complex MSG-laden flavours are why we all love Chinese food, and Imperial Kitchen Chinese Food haven’t got that right this time. I admire this place for bringing Chinese food to the area in lieu of any significant Chinese population, but if you’ve ever had proper Chinese takeaway you’re going to be disappointed. Suppose I’ll have to get my takeaway from Chinese restaurants in the area since this is the second time I’ve been stung by an imposter Chinese recently. The overall brand and effort towards looking like a Chinese takeaway is well done, but the place really needs to seek the guidance of an experienced Chinese chef if they really want to make good Chinese food.

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Alexander . 2023-08-14

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Food was great nice people order your food before you leave andyou won't have long to wait nice

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John Hardaker . 2023-04-23

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Perfect 1st visit good food and service

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Ged Hughes . 2023-01-18

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Very clean and well decorated looks good staff nice and good food

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Jennifer White great songs i will always remember? . 2023-01-09

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The best Salt and Peper Chicken and chips your ever going to get..

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Arron Forshaw . 2022-12-16

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Standard Chinese food based English chippy food is nice. Staff are pleasant and efficient

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Paul Preston . 2022-11-01

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Love the food from here (we’re vegan- and they’re good at letting us know what’s in the meals and can sometimes adjust meals accordingly). They’re our favourite local takeaway. Always helpful and friendly with a great selection of food that’s always reliable and delicious. We particularly enjoy the salt and pepper mushrooms and bean curd in sweet and sour.

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Jai Brierley . 2022-09-20

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Always getting overcharged when we go there, our tea wasn't as nice as usual either very dry and tasteless got a new menu worked it out but always get charged more.....not just once either many many times when you try to explain all she ever says is we haven't done the new menu with the new prices yet, sorry but no you pay the price it in the menu.

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Paula Robinson . 2022-04-15

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Friendly Front Desk & Very Helpful. Has A Nice Little Seating Area While You Wait For Your Food. You Can Watch The Small TV or Goldfish 🐠 Swimming In A Tank, I Watched The Fish.... Pointless Was On The Telly 🤣. Food Was Ready Quickly & It Was Lovely And Filling. Great Value For Your Money.

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Paul Brown . 2022-01-27

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The food was delicious well worth the visit Will order from here again thanks for the service

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Phill Newby . 2021-09-19

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Just got tea from here, chips r warm ups n prawn crackers stale, chicken foo young just about edible

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Michael Hall . 2021-09-10

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Good service and a really nice meal.

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Martyn Davies . 2021-08-11

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Thank you very much for sorting my issue out quickly very friendly helpful xx

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Colin Ohare . 2021-04-16

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Both myself and my wife have just had really superb takeaway meals, They were ready on the time given to us and still piping hot by the time we got home. The order was taken by a really friendly and helpful lady. Dont hesitate in trying The Imperial Kitchen for your next Chinese takeaway meal, i'm certain you wont be disssapointed. :-)

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Alan D . 2020-12-31

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Not good im afriad really disappointed expensive and very poor no taste

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Christine Smith . 2020-09-19

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Great food at a good price. *Edit* No longer accepting card payments.

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John Elstone . 2020-08-18

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Never been here before. Was passing the other evening so called in for a copy of the menu. Decided to give it a try this evening and it did NOT disappoint! Ordered and collected within 40 mins. Staff friendly and helpful and food was delicious! The combination box comes with sweet chilli and bbq sauce and prawn crackers. Next time I order I will ask for the salt and pepper seasoning to be added to my combination box. Would highly recommend. Will definitely use again.

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Natalie Beeston . 2020-06-05

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Food is always served hot and fresh, delicious.

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Ross McCandlish . 2020-01-23

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Salt and pepper menu is really good.

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Jebus . 2020-01-05

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Got a meal last week not very nice tasted like warm ups

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Sharron Doyle . 2019-10-08

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Meals are nice, good portion. Chips are normally outstanding... but those front steps are a killer!

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mark williams . 2019-03-26

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Great service staff are always friendly . Food is always lovely wouldn't go anywhere else for my Chinese.

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Craig Reeves . 2019-01-09

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Not as good since it was taken over

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Mark Lucas . 2018-09-30

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Lovely Chinese food always served with a friendly smile. Shame they don't do deliveries but well worth driving to collect. Decent sized portions and reasonably priced. Try the Crispy Beef and Salt & Pepper ribs! Delicious!

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James Upjohn . 2018-09-22

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Very good food . Only gave 4 stars because the prices are a bit high but the quality of the food does reflect in the cost well worth a try.

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Jay james . 2018-07-01

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Great menu , Superb food, lovely people. The best Chinese in the area .

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James Adams . 2017-05-14

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Nice food, nice people, good service

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Chris Wearing . 2017-03-22

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Great food always hot best ever place toget a take out

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Sharon Trainor . 2016-05-29

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Been visiting here on a regular basis for a few weeks now. The food is consistently good although the prices are the highest I've come across so far compared to other takeaways in the area. The salt and pepper ribs are a favourite of mine.

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Rik Aindow . 2015-11-16

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