Ichiban Sushi Teppanyaki Japanese Restaurant & Take Away in Ards

I like this place. Food is delicious and the man who served us was very positive and sweet.

We went to the restaurant and unfortunately it wasn’t a pleasant experience. The food quality has significantly dropped since last time I was there, roughly a year ago. The sushi wasn’t the same which is an absolute shame. The Volcano Futo Maki used to be my favourite but it didn’t even come close to what it used to be. The service overall lacked etiquette - the lady just dumped plates on the table without serving us individually. The culmination was finding hair in the main meal. We discreetly Informed the waitress before we left and she stated she will let the chef know about the incident and that was it. The place has so much potential and having a sushi place in Newtownards used to be great. A drive to Kamakura is worth it.

Best food I've had in years. The food was sensational, the flavours unique and everything was cooked to perfection. Gillian and Gene looked after us like family. Gillian is the ultimate hostess, remembering details of our chat and genuinely interested. Gene is a charming natural chef, who knows his craft. Not only does he deliver food that tastes magnificent but he also has presentation skills that are second to none. Thank you all so very much for a fabulous memorable evening...We will be back xx

Surprisingly good Japanese food in Newtownards.

SUPER QUICK DELIVERY, Amazing fresh food. Never had better in Co. DOWN! THANK YOU SO MUCH FOR AMAZING EXPERIENCE WITH TAKE AWAY...FINALLY!!! HONESTLY WORTH TRYING!!!

First time ordering a takeaway from here, they were quick to have my order ready. When I arrived to collect it wasn't quite ready yet but I paid and was able to use their toilet. The restaurant was quiet, I think only 2 people in at the time so not much atmosphere. The food however was great, they didn't have cutlery just chop sticks but I was actually able to eat it all (even the rice) with them. I thought it was good value for money and I'd go back. Staff were friendly too.

I've been wanting to try this restaurant for ages. I've just had lunch in it and it was fabulous. Very friendly staff, freshly cooked food which tasted amazing. I'll definitely be back. The set lunch is fantastic value.

Lovely place Even lovelier staff Great food

One of the worst dining experiences I've ever had. We had a table booked for ten of us for a friend's birthday on Saturday night. Had to pre book our sushi a day in advance which was served upon our arrival along with a gravy boat of soy sauce covered in cling film (that wouldn't have looked out of place in my granny's kitchen) and a pea sized amount of wasabi. Even though we were one of only two tables in the place, it still took 90 minutes before the chef even came near us. Not a single apology or explanation as to what the hold up was. Two people in our party had to leave before even getting to eat due to childcare commitments and the chef actually tutted at them when they said they had to leave. As if the whole experience couldn't have gotten any worse, they then tried to overcharge us nearly £100 on top of what we owed. From reading some of the other reviews and from speaking to other friends, this seems to be a regular occurrence. In summary - Tacky interior, terrible atmosphere, sub par food and clear lack of competency among the staff.

I have been to this place twice before and both times, it was quite a cool and unique experience. Unfortunately, my third visit was a disaster. After booking, it took nearly 1 hour and 30 minutes before the main course had even begun to be cooked. When we finally received our meal and reviewed the bill, we noticed several items on the bill that we had not even received. We ended up having to stand and argue over these charges for over 30 minutes, which is something I have never had to do before in any restaurant. Despite our efforts, we were overcharged with zero explanation of what the charges actually were. While my first two visits were good, this experience was horrible. I would not recommend this place based on my latest visit.

Seems to have been done sort of issue with the online order system. But that being said, when I arrived they were very quick to resolve and get my order prepared. Customer service was excellent.

Really excellent food... well done

Ordered for collection, and the food was absolutely excellent. Staff lovely and friendly too

Amazing restaurant!!Highly recommended!

Took my Daughter for dinner. Everything we ate was freshly prepared. I have no doubt the main was fresh as it was cooked in front of us!! The food is absolutely delicious. I had noodles and squid. It was lovely with a subtle seafood sauce. She had the tender duck and noodles which was outstanding with a rich sticky sauce. I would highly recommend this restaurant for group parties for two reasons. The food does take some time to prepare, other people have noticed this and we were waiting some time but I think this reflects the quality of the food. Secondly the whole show the chef puts on would be great fun with a bigger group. Our table had 8 seats and we shared it with a family of 4.5 which was great craic! Overall a great authentic Japanese experience. Highly recommended P.S. I wrote this review and fancied some lunch. I got the seafood mix udon noodle bowl. It was HUGE with salmon, squid, octopus, prawns and who knows what else. If you're wanting a high protein healthy lunch in Ards this it!!!! Easily 40g protein 😋

What a way to end a 22hour fast! I had the Royal set meal - it was awesome, very tasting, and great value for money. Everything we had was delicious and our Teppanyaki Chef was so engaging and funny. I would recommend this restaurant to any group of friends wishing to have a fun night out with great food.

Called here today for lunch with my kids. Staff are unbelievably friendly and welcoming. Food is reasonably priced for lunch. It is a bit more expensive than your average take away but you get what you pay for. The food is fresh, vibrant and well presented. Atmosphere is fun and energetic during the live cooking show with the chef engaging well with customers, not only those sat by the grill plate. Decor is themed and pleasant, you really wouldn't think you were sitting just by Newtoenards town square. 100% will be back. Keep up the good work!

Great sushi place, really lovely decorated inside and the sushi was amazing, very filling and I had to take the rest home. Everything was beautifully presented and the staff are so kind and lovely. Will definitely be back 😋

Amazing food and shows and staff my favorite restaurant ❤️

Really lovely staff and fantastic food. Can't wait to go back again.

Very good. Only thing thought it was a bit cold in the restaurant. Staff lovely. Food very good.

Our favourite Japanese restaurant in Northern Ireland! Ichiban!

Had a great experience here last night. Chef cooked a wonderful meal and was great entertainment. Great value for money as well. We'll definitely be back again!

Excellent experience, exceptional service, lovely meal. Absolute hidden gem of a restaurant.. Will certainly be back!

Excellent japanese food. I had special meal.

Took .y wife's uncle and aunt .3 course was very filling and enjoyable. Food plates ranged from scallops, steak and lamb .

Tasty tepanyaki with entertaining preparation and delivery. Very adequate portions! I'll be back to give the sushi a go, as well.

Excellent food, the chicken ramen was fantastic

Absolutely love this place and the staff are amazing. The food is just unreal with big portions and great value for money. We had the Sunday buffet for £22 and for starters we had the miso soup, then a wide selection of different sushi and then onto main course, I ordered the squid with noodles and it was all delicious. The live cooking show is absolutely hilarious and very interactive which is fun and the staff can't do enough for you. Great cocktails also. Highly recommended and can't wait to go back. Thanks again Natalie and Nicola xx

Really really great sushi! Delighted to have somewhere to order sushi from in Bangor! I have ordered a few times now and been delighted with the sushi each time. It's always delivered when it says with a friendly face. The ramen is ok, broth could be tastier but the meat was delicious. Sashimi is really fresh and they always give plenty wasabi and ginger.

Great meal, looking forward to going back.

Absolutely amazing. Life cooking, great atmosferę, amazing food

The takeaway sushi was delicious but the Bok Choy portion must have been a mistake as it was literally a few pieces... for almost £6.

The takeaway sushi was delicious but the Bok Choy portion must have been a mistake as it was literally a couple of pieces

The food was delicious and the ribeye steak was juciy. But it took quite long for the food to arrive, but it was still good.

Fabulous fresh a pleasant experience

Great food, great restaurant. Looking forward to going back. Highly recommended!

Excellent food, a real discovery! Very friendly and welcoming staff. Magic culinary skills performed in front of us. Well worth it as made to feel very special. Fresh produce, amazing flavours and great fun. Thank you all. Great evening and our niece throughly enjoyed it! Fiona 👏👏🙏

Excellent food for an affordable price, smiling and courteous waitresses

A fantastic restaurant which has been a gift since moving here! Every time we attend the utmost care and love is poured into our meals, Teppan-Genie has become a staple or our diets. Truly a 5 star restaurant!

Absolutely brilliant!! This was my first time eating here and I have to say the food was scrumptious!! I loved the Japanese layout of the restaurant and the service was impeccable. Rose was our waitress and she was so friendly and kind! I've always loved Japanese food so I'm glad I wasn't let down. I also had the experience of seeing the chef live cooking show which was amazing! The chef was so skilled and a master at cooking. The last thing I'll say is that the music choice was fantastic! So overall, an amazing place to eat and have a great day out! Full five stars all the way Teppan Genie!

10/10 experience, service and food! Will defo be back in the future! Deserves to be a lot busier than it is

First time here and loved it. Sat at the grill watching the chef doing his magic! Amazing food, the restaurant have a great vibe and all staff were very friendly, the only "let down" was a bit slow service taking into consideration that there wasn't many people in. Though still would happily go back!

Incredible experience! Sensational food and great service! Honestly tasted so good! Worth the money and the trip

Got takeaway sushi and would definitely recommend. Best Sushi in North Down. Looking forward to dining in next time.

Great place for the food and craic.

Incredible little restaurant. Food was devine and the service was fantastic!

Food was served relatively quickly and was overall very tasty. The decoration was pleasant and the service was outstanding. Very friendly staff who went above what was expected. Any issues I had were very simply down to my own personal taste and not a reflection on Teppan Genie. Highly recommended.

Fantastic food and very friendly staff. Would totally recommend.

£34.50 for a main course and it is absolutely nothing special, very overpriced mediocre meal. Not at all worth the £135 final bill. We will not be back.

Amazing service and even more amazing food! Highly recommend, will definitely come back in the future.

Absolutely fantastic Everybody should eat here 😋

Great service! Every time I come the food is fantastic!

Literally the best evening!! The owners and staff were flipping brilliant and the food was class. Highly recommend. Thanks for a great night guys ❤️❤️❤️

best night i have ever experienced aswell as some incredible food. i will definitely be coming back ❤️

A contemporary Japanese restaurant ~ with lots of tables (for large parties) and prompt service, with a splendid menu of authentic, Japanese food. The staff are thoughtful & helpful and take pride in their business. To be recommended if you like Asian / Japanese food. Enjoy !

We had lunch here on fri 12th may. It was lovely. I got a sushi box yum yum, fresh clean flavours. My husband got pork ramen noodles, he scoffed the lot. The staff are lovely and can help recommend the dishes depending what you like. I can't wait to go with a big group and see the chef's grill skills.

I loved the food! The employees are the best and I forgot his name but he was the nicest man I've ever talked to he taught me how to use chopsticks :)

Amazing food and very friendly staff

The staff were lovely and very welcoming. The teppanyaki experience was also phenomenal and the food was absolutely delicious. Will be going again!

Amazing food, great and friendly staff, so welcoming. Would highly recommend , will defently be back 🙂

What a hidden gem and The staff here could not do enough! We had a wonderful birthday meal at the teppanyaki table where the two youngest in you party (10 & 6) were absolutely mesmerised. The chef is so accommodating and entertaining and the food could not have been faulted. Definitely worth a visit!!

This place is cool. The staff are friendly and make you feel welcome. It is the only place where you come out full of sushi and not feel ripped off. Will be back again and again.

There is sushi and then there is Tepan Genie Sushi. We've done them all. But this place is a hidden gem! Personally I go for the Boat or the Bridge! I could stuff myself all night on this place. The chef is really talented and not only is the stuff really tasty but it's almost a shame to eat it as it's a piece of art. We come here a lot and if you do too you'll realise why! You need to be patient as food this good takes time. But chill and have a few cocktails while they take the time to put together your food. If you are in a hurry and just want a quick low quality sushi, this place isn't for you. But if you want to stuff yourself with really good food, a really good experience and friendly staff... Book a table now!

We went to the restaurant on Saturday and had a great time and fabulous food. We were made to feel very welcome and kept entertained while the food was being cooked in front of us. A very unexpected special night out! We would highly recommend. Many thanks

amazing food and really friendly staff!!

Must say I found my new go to with the wife, food was delicious

Currently writing this review in the restaurant after having baby squid and a sushi boat for dinner. Absolutely delicious from beginning to end. The service was exceptional, the staff are some of the best I have ever encountered. We didn't realise that the sushi boat needed to be pre ordered ahead of arrival but we were so kindly accommodated by the staff who, at a quieter time, made one up for us. The food was so fresh, so tasty and beautifully served. I can't recommend this little gem highly enough. Do not walk by this place, walk in!!

We have only had takeaway from here but it has always been so good! Usually get the sushi bento box and the katsu bento, both just delicious. The two boxes are kept separate in the bag so the sushi doesn't get warm which is great. The people are lovely too, feel so welcome in the restaurant even when just getting takeaway. Will always recommend.

Usually get take away but it's always amazing and atmosphere when I call in is always great!

Amazing experience and great fun for children and food looked and tasted beautiful!

The wife and I went and she does not like Susie food at all but I love the stuff. We got the 42 pice plater and it was full with a wide range fish. I only wish they would have told my wife her half of the plater could of been cooked chicken but she give it a go. Service was really good but if you're getting the plater be ready to wait but it's worth it. Only down side is they seem to have a set price for their food witch is 70+ but you get what you pay for which I thought was good food and lovely service. Give them a go and sit at the cooking table for a show and the heat

Japanese food is excellent. Very cosy atmosphere and great service. Well worth a visit.

Very tasty, 100% service, a place where you can come back again and again!

Had an amazing lunch here, would highly recommend

Great night at Teppan-genie! Lovely food, friendly staff and the chef’s teppanyaki performance was great!

These guys are awesome! Came here for a birthday treat and had the Sushi bridge. I even had Happy birthday sung to me! Great food and such nice friendly staff. Can't wait to come back for the tappanyaki experience.

Great food and friendly staff, brilliant night

A marvellous place!! I really enjoyed the night at Teppan. We had the Dragon Roll to start, and they were very tasty. I ordered the squid teppanyaki, the squid was perfectly done, and was brilliantly seasoned and cooked. Would certainly recommend visiting if ya haven't already. A bit on the pricey side, but still worth it

Hidden gem in Newtownards… delicious food - the most delicious Japanese food I’ve ever ate.. fresh high quality food cooked with care and so reasonably priced for size, taste and the experience. Thanks The service was outstanding, an extremely friendly atmosphere :) thank you so much for our experience today, we left with a huge smile on our faces. Will defo be back :)

A group of us went for a meal last night - some of us for the first time. Without a doubt, it was one of the best meals I’ve had. I ordered Sirloin Steak and was astonished how big it was. It was delicious. I recommend sitting at hot plate where the craic is great with the chef - not to mention that he keeps topping up your plate with rice, noodles and bean sprouts. I’m not in the habit of writing reviews but this restaurant for great food and ambiance gets the thumbs up from me 👍

Absolutely beautiful, everything is fresh and made up right infront of you! LOVED IT 😍

Great service and beautiful food.

Just got some take away from here and it was SO DELICIOUS, came and picked it up from the restaurant and everyone that works there are so lovely, thank you for such a yummy dinner!!!

Lovely meal this afternoon. The food was fresh and the service was fantastic. Can't wait to go back and try the rest of the menu.

Great food, lovely staff. Sashimi was outstanding

Really lovely friendly staff and amazing food!!

We visited here on valentine's day after having a really lovely takeaway from here a few months prior. We had booked for 6pm, were seated at a normal table and they took our drinks order. My partner had ordered an espresso martini and said it did not taste nice and was too sweet. They had tried to offer the £120 per couple food menu which we declined and gave us a set menu instead, we did not get any other menu other than the set menu and the £120 one. I've seen other photos of other people's food on here but the menu we were given did not have that food however I did not ask them about this. We ordered gyozas for starters which were nice, served pretty quickly. We ordered some terriyaki dishes which were £22 each which we had to wait over an hour for. We asked the waiters about our food twice and they just said 'it will come soon' and didn't go to check with the chef or ask anyone. We were then told that our food was going to be being cooked at the teppanyaki table beside us where the teppanyaki chef was cooking some other food for other customers, it seemed there was only 1 chef for the whole restaurant. We eventually got our food and it was nice enough. It was fresh and hot but a bit overpriced. Then finally when we went to pay. They could not find our order ticket initially and picked up a ticket and began to read it out to us, they said we had salmon, and we quickly said no, only the teriyaki dishes and the gyozas. The waiter insisted that we did order salmon and we again said no. The waiter that served us then came over and corrected them and they again searched for the ticket and then rang the order up to pay. They also add a 10% service charge too which does say this on their menu. My partner wanted to pay by card. The waiter had paused and asked if we had cash, we said no we would like to use card preferably. She then said 'you can go to the ATM down the street and get cash though', we objected and said no. She said that they need the cash as this is how they pay their staff and they would not be able to pay their staff. We were then given the card machine, paid our bill and left. Going by the waiting time and the service when we were paying, I don't think we will be back here just due to the long wait and service at the end.

Lovely staff and the best food!!

Absolutely amazing food and staff, my first time trying sush... can not wait to come back!

Food was delicious! The pork katsu donburi was so tender and flavourful, it was obvious all of the food was made fresh. The sauce was lovely, not something I've had before. The chicken bento was presented beautifully and my friend was able to try something new, we're still trying to figure out the shredded green side dish is! Staff were extremely polite and helpful which was a bonus. Would highly recommend if you are if the area.

service was amazing along with the presentation the food we had tasted amazing and i’d definitely recommend going

Delighted this is on my doorstep. Great food and service

Tepan- Genie is amazing, I have been going here for sushi really since it opened and have been meaning to write a review. This is the BEST sushi place ever and I would recommend everyone to try this place as they cater for all. The staff are all amazing and so friendly. Highly recommend

Our first time in this place. Lovely meal food was great, Chef was entertaining made us laugh it truly was a great experience will be back.

Great food, friendly professional staff will definitely be back again

I am very disappointed. The food is tasteless. the order was delivered cold. I paid £70 for three portions of food where I found a black hair. disgusting experience. My son almost got sick when he saw this. I do not recommend this place 100%. when i asked for help people were rude and sent me back with nothing. I lost my money and the food ended up in the bin.

Usually nice, especially when you sit in. Takeaway for me tends to be more irregular.

Absolutely delicious food, very entertaining too, and great value. We'll be back for sure.

Lovely food, attentive staff and entertaining chef