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4.0

Based on 1.292 opinions finded in 1 websites

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Nº 1655 in 3097 in Leeds

Score
OpinionsNoteGoogle1.2924.0

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When I stayed here, it was for a work trip. We all compared how bad our rooms were. The tap water stank like sewage and we had to go out to buy bottled water. Two colleagues rooms stank of smoke. One colleague had weird stains that looked like dampness on the ceiling. The mug in my room was sticky too. It was not a pleasant experience. My room key also didn't work and would take multiple attempts to get in. My only nice comment is I felt the maid was good and tidy and breakfast was ok. But overall not a pleasant stay at this hotel!

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NA . 2025-03-05

MORE AT Google

I uses Ibis when I just need a basic clean comfortable 1-2 night stay in a city. But in this hotel, at least in my room, that standard has fallen. Shower was leaking, toilet seat was loose, curtains were dirty with stains, so was the kettle. It is just lack of care and attention.

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Lalith Chandrakantha . 2024-08-30

MORE AT Google

I had low expectations of this 2 star Hotel. They were greatly exceeded! I'd give it 4 stars! Very clean, great service. They even cooked us an excellent pizza to eat inoir room when we arrived back after 11pm! The buffet breakfast was great quality and piping hot, just the way it needs to be! The bacon and sausages were decent quality, not the usual bulk catering mush! They only put a small amount out at a time, meaning it's all very freshly cooked. There's a reasonably priced 24-hour car park over the road. Strangely, no 24 hour tickets, so you need to book twice, once early the next morning. You can pay for parking by phone from anywhere. A bit of a 'chew' to do, but easier second time around.

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Ron Wilkinson . 2024-08-27

MORE AT Google

Definitely being won over to Ibis brand as the helpful staff made an ordinary stay feel a lot better.

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Rob Dennis . 2024-05-23

MORE AT Google

I've stayed at this beautiful hotel a good few times, the bar staff Tom very helpful and always smiling ☺ the 2 lovely girls in the kitchen couldn't do enough for you, the food amazing, can't name all the beautiful staff the day/night staff are brilliant, just like to say thank all the staff, hope to be back soon. A Special Thank you for Keeley the Manager for everything, ill be back over soon .Thank you so much ❤

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Michelle Phelan . 2024-02-13

MORE AT Google

Very clean hotel. Great for a stay in Leeds. Helpful staff

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Claire Smith . 2024-02-06

MORE AT Google

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