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4.5

Based on 472 opinions finded in 1 websites

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Nº 176 in 866 in Dudley

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedchickenpuddingoldcream
Score
OpinionsNoteTripAdvisor4724.5

comment_iconOpinions

Amazing food always...great friendly staff who go above an beyond to help u...especially Claire who is always very happy polite an willing to help you...Will defo recommend to family an friends well done all...we will be bk x

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Angela P . 2024-09-05

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We was served by Lindsey , breakfast was lovely , and Lindsey was very polite and helpful , really enjoyed our visit will definately visit again . We commented on how well Lindsey worked as we noticed she was on her own and worked very...

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Wanderer25427470522 . 2024-03-22

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fantastic breakfast cooked well even better buy o w get one free waitress lindsay very efficient well done bramford arms

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andreawright99 . 2024-03-22

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Very welcoming and friendly service. Lindsey was on her own behind the bar and serving food and delivered great customer service with a smile. The waffle breakfast was very tasty.

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Tammy H . 2024-03-22

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Breakfast was really nice. Staff member Lindsey was very helpful and polite. Made our visit enjoyable, will definitely be visiting here again.

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Passport52605183522 . 2024-03-20

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When we arrived we was greeted by Lindsay, very friendly and polite she explained that we ordered at the bar , upon approaching the bar we was greeted by a young man who was polite ,friendly and very efficient food was served by Lindsay ,she...

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Stillgame74 . 2024-03-19

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Fair price for fair food. Gammon was lovely and on the Monday offer for just £8, can’t complain. And brill customer service by Claire T, thanks again

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Jade D . 2024-03-18

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Clare served us and was so helpful and pleasant and the fish and chips were really good. Served quickly and the food arrived timely.

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NorthStar15110747814 . 2024-03-18

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Food was great, Claire served me throughout the meal, fantastic service, really made my night with how pleasant and attentive she was. Would definitely come back if I was to be served by her again

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Emily H . 2024-03-18

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Very good food, and quick service staff were very pleasant and great value for money we love it here! A nice environment to be in!

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Mia T . 2024-03-18

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Warm welcome with fantastic food. Service from Lindsay was great! Would highly recommend. Well worth a visit. Will definitely be returning.

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clare T . 2024-03-17

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Lovely atmosphere and quiz. Food was lovely too. Definitely here again next week. Nice venue and nice staff too thanks .

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Carrie-Anne G . 2024-03-14

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One of the best places I've been, great bar staff there's two that stand out from the rest, If you end up going look for Nicki and Clair they were amazing hosts keep you smiling and laughing

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Dean P . 2024-03-14

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Service and food was fantastic, I’ll definately be back! A special mention to Nicki and Claire for looking after me so well :)

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RestaurantRomer . 2024-03-14

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Really good quiz night food and atmosphere great. Really good night will definitely be coming again. Nice staff too need thatchers haze!

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Giles G . 2024-03-14

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Brilliant service,food and staff. Emma was especially helpful and made us all welcome. Would definitely recommend visiting this great local pub again.

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Bobbylolz C . 2024-03-14

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Was disgusted with the attitude of one of the staff kicken issues wasn't helpful with alternative menu walked out won't be going again in the future

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882janetn . 2022-03-02

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Absolutely disgusted we go here every Saturday and spend a fortune booked a table today arrived to be told as a family of 4 we had to sit at a table that’s designed for 2 people when I complained to the very rude girl who...

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HeidiB2525 . 2022-02-19

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Still waiting for a response to a complaint made 19/12/21, contact details provided twice. Seemingly helpful offer to address problem made after review but no contact made at all.

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Suzanne432 . 2022-02-15

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Went to visit the pub tonight for a family meal and we got excellent service from Claire. She was very polite, cheery and even thought about my children and brought coloure pages over. Food was lovely. Thanks Claire for you lovely service

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soniahU8302GI . 2022-02-10

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Ate here today for the first time since it’s been under new management and the improvements were very noticeable. The staff were available and friendly, the girl who served us at the bar (I think her name was Kate) was lovely and so polite, service...

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Relax68376960390 . 2022-02-02

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Had food here a few days ago with my little boy. Food was lovely, always is everytime we eat here. Staff are friendly especially the little Irish chef, nothing is ever too much for them.

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planty2020 . 2022-01-30

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Chicken new yorker today was inedible. We come every Tuesday and normally have nothing but praise. My fellow diners had lovely gammon meals but I was left hungry. I did show the girl who served us, who said she would tell them, but no one...

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joanwN8233OJ . 2022-01-18

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Our party of 12 arrived at 4.30 to be informed that our table needed to be vacated by 6pm this wouldn’t have been a problem if a) I hadn’t had to make several trips back to the table whilst ordering due to items on the...

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Suzanne432 . 2021-12-19

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Both ordered the 12oz steak and they were cooked perfectly and were so tender. Well done to chefs Dan and Charmaine. We go here most weeks and the food and service is always great

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Helen196612 . 2021-11-08

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Food was really nice, beer was a good price and Claire the waitress has fantastic customer service skills. My first time here but it won’t be the last!

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deancN6696VC . 2021-10-24

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Can't believe how nice the food and staff are! Claire was attentive from the minute She served us and provided a friendly chat at the end of our meal. Top quality service and food! Such a great price and atmosphere! Way to go Bramford Arms,...

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Resort18160874232 . 2021-10-24

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Absolutely disgusting… it started by we asked for everything to come out together and the wings came out 10 minutes before, when I complained the attitude of the girl was terrible.. When everything did come out all they had done was reheat the wings which...

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Wanderer37434698222 . 2021-10-01

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Food was brilliant complements to the chef. Charlie on the bar was very pleasant along with Jake. Deffo recommend!

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Mikeysmith1 . 2021-09-05

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Hopefully I'm not ill tonight from the some of the chicken I ate tonight and then realised it was still froze underneath , was busy in there tonight but not really any excuse for sending out frozen chicken ,was given a complimentary drink ,but doesn't...

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Susan C . 2021-08-24

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Really good value for money excellent food piping hot. Staff members really made the experience, thanks to Emma,Chelsea,Jake and Lucy. Welll worth a visit a credit to the hunger horse chain

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70chrisiet . 2021-08-06

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Visited this venue on 4th august with my daughter. I can not fault the service. My daughters food came out first as requested and I had ordered a burger which tasted great. I received great service by Lucy and she was fantastic with my daughters...

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scottsD6834LG . 2021-08-05

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Rude arrogant staff slammed gravy boat on the table when asked where the gravy was that I ordered with my meal served my daughter with alcohol at the bar then. Member of staff came over to the table and said she couldn’t drink it as...

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F9768WHjulier . 2021-07-30

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Went tonight for food, very good adherence to Covid regs, all staff and visitors wearing masks as required, all prebooked, very well organised. Staff were very friendly and helpful,p. Food was delicious and good value for money I felt safe and very comfortable, thankyou to...

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Q2323BFjoannes . 2021-07-07

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Came today for food with a friend. Food came quick and was lovely. Also had desert which came just at the right time. Staff were very friendly and the service was excellent. Will be returning

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30ellenlou . 2021-06-24

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Visited today for Father’s Day. Food was cold, staff was rude, when asked to speak to the manager he started off ok then became progressively worse, very rude, arrogant and argumentative, extremely entitled. Wouldn’t recommend visiting or would go back.

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Z1423VGcarolm . 2021-06-20

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Amazing pub and the staff are so friendly. Came with my friends and the waitress, Brooke, was so lovely brought the food out and was so polite and came back to check if everything was ok. Highly recommend this pub. Will definitely be returning.

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caoimheeilish . 2021-06-16

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Had a really great experience here, staff very welcoming and happy to help with anything and great food and drink 😋

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Tom W . 2021-06-02

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Visited the other day for our first official date since lockdown and must say the service was incredible and the food was gorgeous! Eliot was extremely friendly and welcoming! 10/10 would visit again!

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N5421AYellies . 2021-06-02

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On arrival staff were excellent, shift manager (Emma I think the lady's name was) explained about the restaurants covid rules and showed us to our table. Emma looked after us all night taking our food and drink orders, food was excellent at a price that...

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Daveducci . 2021-06-01

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Visited Bramford arms as a loyal customer of many years for food with my 4 children aged between 1 and alnost 13. I was seated and advised to order via app. I ordered our food and drinks and paid. I then had a bank notification...

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A1687QZrachelo . 2021-05-31

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Been here twice since it re opened and I can only say WOW! Staff have been so attentive and helpful. Food is just amazing, cannot fault it at all, enjoyed both visits. The whole team are a credit to the place 😊

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cherietrifle . 2021-05-29

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The staff have done a great job to ensure the pub is covid secure. The food was amazing as always and great value for money. Staff are very welcoming and friendly. Cant wait to pop in again soon.

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sianyt2021 . 2021-05-27

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The Hot chocolates are delicious, excellent service from Alex behind the bar, made extra special whilst being pregnant 😁

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Kirstieglear12 . 2021-05-27

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From being off for 6 months because of lockdown, to welcoming customers inside again I couldn’t find a single fault in the food, service and overall experience. Every member of staff were so welcoming and helpful. We were a party of four and our meals...

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chloeng96 . 2021-05-25

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Pub is COVID secure and staff are really friendly and attentive. Food tastes great and is really good value. Love coming here.

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Lewis Y . 2021-05-25

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I booked a table when booking opened so my son and husband could watch the last match of the season. They were gutted that the wolves match was on but Elliot soon sorted it and they were able to watch liverpool win! The food was...

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Zakmaxmom . 2021-05-23

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Really enjoyed our visit tonight, pub was very busy but we were served quickly and the food and staff were great. All covid guidelines adhered to, will be back.

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Katie1976W . 2021-05-22

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Excellent service great food fab atmosphere. Elliott and Emma run a great team very covid friendly food severed both hot and fresh well worth a visit

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stephanieclaudette . 2021-05-21

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2 families consisting of 5 adults and 4 children booked a table at the Bramford arms as a little get together after the lockdown. We arrived to be seated on our reserved table. We firstly ordered a round of drinks as wasn’t quite ready to...

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Lisa T . 2021-05-19

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Fantastic food and service tonight! We have really missed dining here, as there is something that we all like on the menu, thank you 👌

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karenpinson1980 . 2021-05-17

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Visited today with my little boy for some dinner. Staff were very friendly. We were seated straight away. Food was lovely and hot. Thank you Mike, Amy and Eliot for a friendly welcome back

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planty2020 . 2021-05-17

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We go every Wednesday or Thursday. 4 friends, always have excellent service and good food covid restrictions are excellent, one way in one way out. Hand sanitizers and masks used staff belpful

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joan w . 2021-04-26

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My 85 yr old mom loves it here, took first time in ages last Wednesday and reviewed To say it was brilliant. As lockdown due she asked to go again this week so to support locally I booked. Arrived and waited to be seated for...

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MJF1932 . 2020-11-05

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Had a great breakfast at The Bramford Arms with my family. Served by Tori who was amazing and very helpful.

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Jessica T . 2020-11-01

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Had an amazing time at the Bramford Arms with my family for a morning breakfast. Served by Tori who was very helpful and friendly and did an amazing job.

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Kevin19621219 . 2020-11-01

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Had a lovely breakfast here today,food was great well presented,lovely latte!! Our waitress Tori was excellent,very pleasant and helpful,qill definitely go again!!

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Julie196116 . 2020-11-01

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Arrived for lunch with family, felt safe and staff were great,food was great and was brought out quickly, our waitress Torii was very efficient and lovely, will be definitely coming back

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markwI7617BZ . 2020-10-30

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Great staff and food was plentiful. Very good with COVID regulations and customer care. Another wonderful visit to Bramford Arms, Woodsetton. Highly recommend

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MarkN312 . 2020-10-30

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Great breakfast choice, lovely atmosphere, thanks to Meghan who put up with us and kept us fed and watered.

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PoppaTee . 2020-10-30

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Had a lovely lunch, food was very good, value for money. Staff very friendly especially Tori our waitress. Meg was also very helpful in attending to our request regarding the music.

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teresam723 . 2020-10-28

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Came in a busy Friday night to be served by a delightful young lady called Meg always willing to help us learn the app and made us feel really welcome she’s a credit to the company will definitely return

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polly1599 . 2020-10-26

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We go here on a regular basis and the food is always lovely. The place is spotless and the staff are lovely

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Carrie C . 2020-10-22

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Visited for a catch up with the girls, good food and lovely service especially from the waitress Ellie

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472megant . 2020-10-22

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As a family its been a tradition to go to the Bramford Arms for each occasion. Always good service and yummy food!

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Hayleyjt707 . 2020-10-22

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Popped in without a booking for tea with the kids. Lucky to get a table. Very clean and good Covid measures in place. Nice menu range. Food was tasty, we did have a couple of hairs in The food but couldn’t work out of they...

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Man1cmom . 2020-10-15

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My partner and I visited last night for a meal. All staff were polite and friendly. The restaurant itself was clean and well sanitised and staff went to great efforts to ensure the Covid19 measures were strictly adhered to i.e. tables were cleaned thoroughly after...

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xx-Rachael-Jones-xx . 2020-10-14

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Visited recently to meet some old work friends, the food was easily ordered via the Greene King app, the meals came promptly and we were all happy with our meals. The staff were very friendly and welcoming. Michael behind the bar was more than helpful....

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vMasseyy . 2020-10-08

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Had a fantastic evening at Bramford Arms recently. Food was perfectly cooked and tasted great. Arrival and seating was quick and very safe, following the one way system. Staff were all incredibly friendly especially Lisa and Alex, and all were in full PPE. Constant cleaning...

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Lewis Y . 2020-10-08

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I visited the Bramford Arms and was blown away by how lovely the staff were. Very kind, very accommodating, nothing was too much for them. Food was fantastic, served promptly. I am a very fussy eater was accommodated easily. Will definitely be returning in the...

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Sophie H . 2020-10-08

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Fantastic every time! Staff are all great really enjoying coming in with the family highly recommend

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philsT9106PB . 2020-10-07

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Went with the family for a meal and was really impressed with the service. A lady called Sam was very helpful as I was struggling with the app and she came and helped me and genuinely seemed happy to help. I come here quite a...

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Q3404XCsaram . 2020-09-29

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A really lovely meal out for a special lady’s birthday. All of the meals were really nice and the staff were really friendly and helpful. Eliot went the extra mile to make us feel welcome and he explained all of the new covid regulations fully...

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Greedyguys1971 . 2020-09-25

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Not my usual hungry horse, the pub is managing well with the current COVID restrictions, felt very safe and tables nicely spaced out for a small pub. The food was served quickly and I feel it’s always good value for money. Elliot is a delight...

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eamonp108 . 2020-09-09

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Service from restaurant/bar staff fantastic. Food is always excellent and prompt and delicious. The service is always exemplary. Experience is regularly sullied by managers, whom seem to have the people skills of an amoeba. In my business, I would be mortified if members of my...

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AdTaylor1989 . 2020-09-04

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Food was not fit to eat I had chicken which was very watery and slimey and my partner had steak and asked for well done but when he cut into it it was rare staff didn’t seem to be bothered when we complained

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Boolocal . 2020-09-03

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Excellent value and friendly atmosphere even with social distancing in place. Staff bent over backwards to accommodate our needs. Offers on food was amazing, we chose a free pudding with our meal but could have swapped that for a starter if we wished. A big...

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Daveducci . 2020-08-27

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Its the first time we have been out since lockdown and what a fantastic evening place was clean and all staff was fantastic my daughter wanted to say a special thank you to our server tori/tory thank you again x

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Joejade84 . 2020-08-26

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My husband and I came here for our tea. This is the first time we have been here or anywhere else since lockdown. Felt completely safe at this pub. The team have done a fantastic job of making sure everything is clean social distancing etc...

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lynz78 . 2020-08-25

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Very poor customer service. Very slow service. No cutlery with the starters which took 40 mins to bring out. Garlic mushrooms. 5 mins to cook. Main course came out at approx 9.20 pm. The steaks were very good but the chips onion rings were soggy...

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jondN7253GN . 2020-08-13

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Visited for the first time since Covid. Eliot and the team were very helpful and made us feel safe. Would definately go back

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Woodsetton . 2020-08-04

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Family Outing 😊 Haven’t been to the bramford for over 12months . The food was beautiful and we was greeted by a lovely girl called Chelsea who showed us to our table 👍 Great standards with the new covid rules 👏👏

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Donna B . 2020-08-04

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First visit back since reopening after lockdown, excellent service, great food, friendly staff, cleanliness spot on and felt very safe, well done Team Bramford 👍

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816hayleyb . 2020-08-02

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We went today for a family meal at the Bramford arms. We booked the table via the app which was easy to do and accommodated for the disabled member of our group. We arrived to a friendly service and the food was great, though I...

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P1859HKstaceyd . 2020-03-15

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We visited here for a few drinks recently and have to say that (some not all) of the bar staff seemed a bit rude/uninterested. We really didn't feel welcome so had one drink and left. Won't be returning. We also find it a coincidence that most of the good reviews on here are from members with 1 review? And some bad reviews get deleted?

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isnotmylover . 2020-01-12

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Always good food at good prices . Easy to get too friendly staff. Drinks and table service. Enjoyable atmosphere

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andrewlees3 . 2020-01-09

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Went last weekend, had 40% voucher so all food and drinks for family of 5 only came to just over £40, food was lovely, staff very friendly, def go back again

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helenS3963ZS . 2020-01-09

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Food was hot & didn’t wait too long for it All enjoyed it & was plenty to eat even better with a discount code

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diedub47 . 2020-01-08

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Went to the Bramford just before Xmas with family had a nice meal service very quick and very friendly waitress.

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hilaryh904 . 2019-12-31

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Called in for food on Sunday After a lengthy wAit and a half hearted apology form the waitress for the delay the food arrived we both had the 15oz gammon Badly cooked only one side gammon very fatty and gristle Should realy have complained when it was served but both being hungry we eat what we could When the waitress came to collect the plates we complained about the meal She shrugged her shoulders and saI'd shold have complained earlier She disappeared and I was expecting the manager or someone with at least an Appology as the proof of the meal was still on the plates Needless to say that no one came back to usVery disappointed as thought this place had just been under new fresh management. .

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146petec . 2019-12-30

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Lovely food staff were lovely too needed more staff on over christmas period but overall everything was lovely wait was a bit longer than expected but staff were very polite and carnt wait to go back for food.

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meganstantonx . 2019-12-27

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Visited today with wife, son and partner. Obviously this time of year place was packed and most tables reserved. They found us a table at 1.30pm for Sunday lunch. Service excellent, food good but too much for me but all at the right price. Many thanks.

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Michael M . 2019-12-22

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Meg was amazing so helpful and checking everything was okay with the food and service. Considering there was a large party of us the food came out on time nice and hot well presented, I couldn’t fault it steak were lovely and tender too. We was all a bit reluctant after reading about the poor star rating. But can honestly say there was nothing to worry about, you can go to the best and the still have rubbish food.

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juliepooleriberts . 2019-12-19

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Amazing value for money and the mixed grill the best I have ever had ❤️ the steak was juicy and the chicken fell apart as I was cutting it, like you would have at home, I can’t say enough good news about it, the people were friendly and helpful, thank you.

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Karen H . 2019-12-12

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Absolutely brill, Mike was a tremendous and friendly gentlemen, would definitely come again! Whole place has a great atmosphere!

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Jackhill1 . 2019-12-10

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Bramford Arms is a great little pub, visit it regularly, would highly recommend! Great value, great people! Wold highly recommend!

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ChapattiL12 . 2019-12-10

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Booked for a family christmas meal, arrived 10 mins early but table was ready. Used the new app which you use to order from your table and first use 20% off, started well ordered drinks and food 20% discount was not applied I got around 5% discount, wasnt in the mood to argue so just let it go. 3 drinks arrived, had to show my order to show woman 4 had been ordered, I had ordered pimms 100ml with lemonade, I got pimms and a shot of lemonade and an extra glass of lemonade as they had no large glasses so had to drinks very strong pimms to be able to make room to put more lemonade in and no fruit either. Food arrived quickly and though a little overdone was nice. Had seen that they had new management after being given a 0 rating on food and can honestly say it was a lot better than expected service was very quick and that was on all tables but the online ordering still has glitches hence the drop of 1 star.

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BJSBLC . 2019-12-08

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Ruined our christmas party, we had booked our meal in September for 9 people. When we arrived we had to wait for our table as it was not ready. When we eventually sat down the waitress asked if we were ready for our food, we replied we were. We waited over half an hour for our starters to come out. The prawn cocktail was warm, tasteless & congealed. Not at all nice but had to eat as was hungry & waited so long for it to come. After we finished they eventually came to clear plates we asked for our mains. 40 mins later we get our mains. All christmas meals were cold & hardly any gravy on them, one person was really lucky with their steak as they had a hair on it!!!! We asked for more gravy, it came after we had finished our meal. The only decent part of the night was the pudding!!! Yes we were given a discount for the meal but it doesnt make up for our night being ruined.

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C1784XGsarahd . 2019-12-07

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I have not been in this pub for ages and I was so surprised food was great and hot and presented great atmosphere in there is good it’s a great place to eat and drink and to even just chill will definitely be back

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tricktask . 2019-11-27

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Came here with my besties and had a great time with fantastic food and a great atmosphere. The staff were really friendly and the new manager Wayne is amazing and very friendly. Can’t wait to visit again

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Cupcake2601 . 2019-11-25

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