Based on 321 opinions finded in 3 websites
Based on 321 opinions finded in 3 websites
Nº 52 in 265 in West Lancashire
Nº 15 of 56 Other cuisines in West Lancashire
Opinions
Decent food, would definitely come again to try something else.
Ethan Hind . 2025-03-01
MORE AT Google
Excellent customer service from Jess. Great soup and super pancakes, very enjoyable and happy to recommend Hugo's and I will visit again. Thank you. Adrian
Adrian A . 2025-02-15
MORE AT TripAdvisor
Fantastic service and fantastic food. Really dog friendly made a real fuss of my little girl and delivered impeccable service. Thank you
Paul H . 2025-02-08
MORE AT TripAdvisor
Very friendly staff. Good was delicious.
Mags Stringer . 2025-01-26
MORE AT Google
Had lunch and a mocha here on two days. The Steak pudding, chips, mushy peas and gravy was top! Highly recommend.. Thanks Ladies
matthew vurley . 2025-01-15
MORE AT Google
On this occasion myself and my daughter had a hot chocolate which was lovely. The staff are attentive, very professional and polite. A lovely little venue and despite the cold weather outside, the lovely hot chocolate did the trick to warm us up. 5 stars
Carol Nolan . 2025-01-12
MORE AT Google
First time visiting this place, staff were very good as well as the food we had for lunch. Good prices as well.
William P . 2024-12-30
MORE AT Google
Lovely place for coffee and food. Acholic drinks are available also. The staff and wonderful and very attentive. Overall great place. Dog friendly also.
Neil Brown . 2024-12-24
MORE AT Google
Hugos was Boss! Food was spot on, coffee was great and the staff were friendly and attentive. Would defo recommend!
Darren Boswarva . 2024-11-23
MORE AT Google
We had lunch after a walk along the canal. I had the steak pudding and my wife the breakfast hash. The food was tasty, and innovative. Coffee was excellent.
Peter G . 2024-11-12
MORE AT TripAdvisor
Good food and lovely friendly staff.
Mark Rollins . 2024-11-12
MORE AT Google
Nice food, really busy but squeezed us in. Pricey for what it was. £9 for a bit of toast with a few mushrooms on it... Not value for money really...
Ait god . 2024-11-12
MORE AT Google
Went for breakfast and very enjoyable it was. I had sourdough toast cheese rarebit which was lovely. My daughter had a full English and I had both some of her bacon and sausage which were very good quality. Very modern cafe on the good Burscough wharf
IAN D . 2024-10-27
MORE AT TripAdvisor
I'll start off by saying that the Halloween decorations are great, and I love the pumpkin bouquet. Very cute. We came on a Sunday morning (11am - 12.45pm), and had a table booked for 8 plus a baby, 6 of us arrived first and even though we booked a table, they didnt know where we were sitting, we sat on the big round table and pushed the table next to it together, which wasnt a problem. We ordered drinks whilst we waited for 2 more people,waiting ages for what seemed like a long time, over 10 minutes. We then all ordered food, again, after a few rounds of drinks (pots of tea, coffee, and juices), it came. Food was lovely, we ordered a mixture of breakfasts and main meals. Everyone enjoyed the food. One of the main concerns was the lack of check backs by front of house staff, feels like maybe she was new and hadn't had much training, no one cleared plates, we had a cake for a surprise for our friend and after asking for the cake, she then came back to the table and asked if we wanted it lit up, to then come out without it lit. At this point, the table was still full of plates and empty drinks. We asked for some side plates, forks and a knife to cut the cake.. to my shock, she came out with a green chefs knife straight from the kitchen (it was only a little cake). Like I said, the food was great. Staff need major training.
jess t . 2024-10-27
MORE AT TripAdvisor
just moved to the area and have eaten a couple of times at Hugos , athough the menu is limited the food and service is faultless , reasonably priced , quick service and friendly staff would highly recommend a visit if you want top quality food
Graham Mckenna . 2024-10-18
MORE AT Google
Unbelievably disappointed. Had a veggie breakfast. Luke warm. Tiny beans pot; two tiny pieces of hallumi; huge hard tomato & field mushroom probably to fill the plate. Hard fried egg that has been pre cooked and sat there under a heat lamp. Tasteless hash brown & cheap white bread for toast. Avocado was hard. Zero effort. Obviously a cook & not a chef. A chef would take more pride.
franny69 . 2024-10-07
MORE AT TripAdvisor
Delicious food at a good price. Decent sized portions. Friendly and efficient service. Really good atmosphere. Impressed and will return.
michellegilliver1 . 2024-09-21
MORE AT TripAdvisor
Stopped on a bike ride for lunch. Tuna melt was lovely, but the fish finger buttie was very greasy.
Ruth Roberts . 2024-09-04
MORE AT Google
Been twice last week and had a lovely experience on both occasions. Food and drinks were great, staff super friendly and helpful. Had my 3 month old daughter with me in the pram, was no issue with staff and felt comfortable breastfeeding her. Would definitely come again.
Kirsty Appleby . 2024-08-31
MORE AT Google
Called in with my wife & daughter after an eventful morning at a play centre near by. Found the food menu a tad small, but sometimes not having so many options is good. Food was superb, good options for the kids and a wide variety of drinks. Very fast service despite and number of tables being seen to. The staff were very friendly and welcoming, very chatty and great with my daughter. Would definitely recommend.
Caimin Roche . 2024-08-30
MORE AT Google
Went for breakfast early Sunday and got seated straight away, staff very friendly and efficient. Service was quick too, I think from sitting down to paying up we were there for 40 mins I reckon, so super efficient. I had the breakfast stack, which was delicious but I'll probably omit the chilli jam next time and have brown sauce instead, other half had pancakes and bacon which she says were delicious. Definitely be back, one observation (not a criticism) there were quite a few dogs in, some better behaved than others, so if not your thing then maybe worth considering as it's right by the canal so I guess attracts walkers.
Neil Carter . 2024-08-25
MORE AT Google
We arranged to meet Suzy Orrsome at Hugo's. Suzy is on a mission to provide better experiences for cancer sufferers - the Suzy Orrsome Foundation. I suggested how we could work together to raise awareness and funds for the foundation - and she sits yes. See the videos for more info.
Cornel Sampson . 2024-08-21
MORE AT Google
Always friendly and always great coffee.
Chris Leyland . 2024-08-20
MORE AT Google
A bit chilly nut excellent staff and great food. Dog friendly too
Rosemary Darrah-King . 2024-08-20
MORE AT Google
Lovely staff, lovely food, nice little place in the local area for a quick bite and to relax with a brew
Martyn B . 2024-08-13
MORE AT Google
Came across this appealing cafe by chance and it was much better than we anticipated. We discovered they do a vast range of food throughout the day. Breakfast, brunch, lunches, afternoon teas, ice creams and evening meals, it was absolute find by one of my friends. The food is all freshly prepared and cooked that day. We noticed high quality end produce, all of which was presented and served to you very professionally. We all decided on Brunch, it was fantastic. Decent prices for excellent service. The cafe bar has ample seating inside but also a vast outdoor eating area with tables and canopys. The cafe bar is open daily, 7 days a week 9.am - 10.pm Friday and Saturdays, 10.am - 4.pm on Sundays, 9.am - 4.30 pm Mondays, Tuesdays and Wednesday and Thursday 9.am - 9.pm. We discovered the cafe bar is an independent family run establishment and that itself was welcoming as its always good to discover this and support local independent cafes. The staff here are all friendly, attentive and actually appreciate your custom. Highly recommended, we will all be back when next venturing up north.
World Traveller . 2024-07-30
MORE AT TripAdvisor
Visited today with my wife and son. Staff are brilliant. We had a breakfast which they were still serving at 1.45pm , it was delicious. Only down side lot of young mums with crying babies but not much you can do about that.
Jason Brown . 2024-07-17
MORE AT Google
Went for a quiet relaxed lunch. Hugo's always meets the standard.
Richard Fazakerley . 2024-06-18
MORE AT Google
Best breakfast I have had in ages. Hugos Benefict with bacon cooked to perfection and served as always by the lovely staff. Hubbie loves the brioche breakfast stack. So pleased this place is on our doorstep and can't rate it highly enough xx
Susan Reid . 2024-06-15
MORE AT Google
Loving the new small plates menu , everything we tried was divine .
Angela Boocock . 2024-05-21
MORE AT Google
Called in on a Friday evening and had a bottle of wine and 6 small plates - genuinely blown away! Absolutely gorgeous food and wine, excellent service and couldn't believe how good the price was. 100% recommend and we will be back.
jodie t . 2024-05-17
MORE AT TripAdvisor
Food was amazing, could have been on holiday. Lovely bottle of wine and some small plates, staff where fantastic. Ended up staying for dessert and a coffee highly recommend 👍
Alan fairley . 2024-05-17
MORE AT Google
Great as always but need to collect the litter blowing round. 😎
Anne Burt . 2024-05-12
MORE AT Google
Lovely place for brunch. Friendly atmosphere. Baby friendly. Spacious interior with outdoor seatings.
Ashly . 2024-05-08
MORE AT Google
Saturday night we booked a table for 3. We tried the small tapas plate menu which is a new addition for them. We ordered 3 plates each 9 in total all were different items. Each dish was excellent and very tasty. They are priced very reasonably at 3 for £15. Also ordered a bottle of merlot which was reasonable in price. The beer was priced at £4.80 which seems ok. We will go again soon and would highly recommend that people try it for themselves. The staff were attentive and we ate indoors but on a good warm sunny night it would be great to eat in their outdoor space. Thanks to the chef and waiting on staff for serving us.
Beverley-Eaton . 2024-05-05
MORE AT TripAdvisor
Quite a nice place to meet and eat. One criticism would be that, when you order tea, it comes in a tiny pot with a tiny cup and an even smaller jug of milk. For the same price you can get a larger tea elsewhere, and in a larger teapot.
Thomas Gillespie . 2024-05-01
MORE AT Google
Excellent food and great service. Can't say anymore. Well worth a visit. First time here but won't be last.
Richard Carter . 2024-04-28
MORE AT Google
Great place for breakfast and brunch
John Mclaughlin . 2024-04-06
MORE AT Google
Fast delivery and delicious breakfast 10/10!
Amy . 2024-04-03
MORE AT Just Eat
Had a lovely lunch here and would go again. Food was good quality and reasonably priced, staff were so friendly, and the atmosphere was nice and relaxed. I'd recommend this cafe for a casual lunch date with friends, for sure. Seating is a bit snug, so keep that in mind if you're not the biggest fan of being close to the table next to you. Other than that, there's nothing you could really complain about. Being right on the canal is a massive additional selling point as you're always able to take a stroll after your meal!
Lau N . 2024-04-02
MORE AT Google
Love the food, atomosphere and staff 😋
Joan Hitchen . 2024-03-31
MORE AT Google
We are regular customers here after a walk along the canal with our dog It’s dog friendly The staff are great and the food is first class Thoroughly recommend it
stanleysstoned . 2024-03-16
MORE AT TripAdvisor
I cannot recommend this place enough.the staff are amazing and friendly great atmosphere and a very reasonable menu which is very well priced Well worth a visit 👍👍
Don . 2024-03-15
MORE AT TripAdvisor
Great coffee and fabulous brunch, served quickly, with a smile. Perfect 👍
Clare Russell . 2024-03-03
MORE AT Google
Lovely staff and perfect breakfast. You can tell they care about their food and presentation. Really nice atmosphere felt at home. Good price X
Lora Jay . 2024-03-01
MORE AT Google
Lovely place. Super staff and great food. It's dog friendly too.
Trish Cockram . 2024-03-01
MORE AT Google
it was advertised as open at 8am however we arrived 8 15 to be told quite bluntly they opened at 9, two girls serving very flippant no customer serving skills at all
Rick L . 2024-02-22
MORE AT TripAdvisor
Absolutely gorgeous food. Great service and atmosphere. Would highly recommend
Paula Olley . 2024-02-15
MORE AT Google
Lovely breakfast with a great choice.
Peter Gib . 2024-02-09
MORE AT Google
Really nice food and friendly staff.
Stephen Rotherham . 2024-01-30
MORE AT Google
It really is 5* at Hugos. Dog friendly too. Food is always delicious and the staff are all lovely and welcoming.
Christine Berry . 2024-01-23
MORE AT Google
Reasonable prices and friendly staff. The weather wasn't the best when we visited but we want to visit in the summer as they have got a nice outside area with plenty of seats. They didn't have much choice in cakes because they had been busy, we had a chocolate brownie each and it was really nice!
Ste . 2024-01-13
MORE AT Google
First time visiting this amazing eatery, but wont be the last! All the staff were very friendly and professional, and the food was delicious! Especially the full English breakfast and creamy mushroom on toast 😊
David Stoddart . 2024-01-03
MORE AT Google
Not the best Veggie breakfast in the planet. Friendly and atmospheric
Tom So . 2023-12-08
MORE AT Google
We had a lovely lunch here. The food was lovely and the portions generous. They were very good about my wife's gluten free requirement.
Robert Maddock . 2023-11-12
MORE AT Google
Tea weak but they did get another t bag
Pam Lydiate . 2023-11-04
MORE AT Google
Excellent service with very friendly and helpful staff
Ross Coulthard . 2023-10-30
MORE AT Google
Delicious food, well presented, super service lovely plesant cafe
Lmw 1985 . 2023-10-29
MORE AT Google
Met a friend here and the moment we sat down we were greeted, advised of the menu we could order from and our drinks order was taken. The food was amazing, service was wonderful and all of the staff were so friendly. Was a lovely way to spend a sunny Autumn afternoon. Will definitely be back and recommend Hugo’s to friends and family!
Emily . 2023-10-29
MORE AT Google
Really nice coffee shop in lovely Burscough ,we popped in as we had time to kill befire a canal barge trip . Friendly good service and the teas and coffees were lovely, I got 3 cups out of my teapot,result.
jeff parkinson . 2023-10-21
MORE AT Google
Came back from New Zealand recently and met a mate here for a catch up. What a hidden Gem! Best Chai latte and bacon butty I've ever had. Staff amazing, had a quick chat with the boss who was lovely too. Highly recommended.
Mike Baddeley . 2023-10-18
MORE AT Google
I had a decent full English here this morning. The Cumberland sausage was delicious. I wasn't a fan of my flat white though - it was incredibly bitter.
R W . 2023-10-10
MORE AT Google
Fantastic pub, always good food and always friendly staff
Darren Gilchrist . 2023-09-16
MORE AT Google
Just nipped in for a coffee which was our first visit in Burscough, lovely clean and pleasant cafe, staff very welcoming
Jean Clarkson . 2023-09-14
MORE AT Google
Visited for the first time last week meeting a friend for coffee, we both ended up eating and the food was great, service also great with very friendly and attentive staff. Cool place for a visit
kevin osborne . 2023-09-12
MORE AT Google
Nice atmosphere, clean, friendly and helpful staff, food is very good.
Sue Littleton . 2023-09-08
MORE AT Google
The service at Hugo's was fantastic, even in the blistering heat the staff were hardworking and very kind, providing service quickly as well. Also the food was fantastic, it was absolutely delicious and great value- definitely recommend the salt and pepper chips. They were also very accommodating of vegetarian members of our party with prior notice, allowing alterations to dishes on the menu.
Isaac Hughes . 2023-09-06
MORE AT Google
Lovely friendly staff, really made us feel welcome and definitely went that extra mile. Food and drinks very reasonable and everything was delicious. Pleasant atmosphere, we’ll definitely be returning. I recommend, you won’t be disappointed!
Abbey Louise . 2023-08-28
MORE AT Google
Found this by chance today whilst I was waiting for my tyres to be replaced. Had the breakfast burger….wow it was amazing. Staff very attentive and fantastic service. Will definitely return.
Sean Kelly . 2023-08-18
MORE AT Google
Food lovely dog friendly. Loved it.
Gillian Thurlow . 2023-08-11
MORE AT Google
We arrived before we set off on a walk down the canal. We were greeted by friendly staff and promptly given a menu and made to feel at home straight away. Plenty choice on the menu. We will definitely be visiting again.
Paul C . 2023-08-01
MORE AT Google
We had a lovely breakfast X 4 really enjoyed ourselves, lovely staff we couldn’t of asked for better We will definitely be back Thankyou to everyone @ Hugo’s
Emma Roberts . 2023-06-18
MORE AT Google
Been a few times but this morning service was not ideal,food undercooked, asked the young man to clean our dirty table and he just wiped it with a dry cloth smearing the leftovers on the table
Melanie Mclean . 2023-06-11
MORE AT Google
Hugo's is our new favourite place for breakfast. They also do cakes and lunches. A big positive is that dogs are welcome.
Claire Cooper . 2023-05-23
MORE AT Google
Fantastic environment and really welcoming staff, the food is worth a visit especially as the cake is so fresh
Carl Coughlan . 2023-05-05
MORE AT Google
Beautiful atmosphere and lovely staff. Very happy with the service received. Thanks a lot!
Md Ariful Islam . 2023-05-02
MORE AT Google
Enjoyed the breakfast a little expensive but was well worth it 👌
Shaun Lloyd . 2023-04-06
MORE AT Google
Incredible café, lovely inside with a real cosy feel. Staff were all very helpful and very friendly. Great menu and specials available, teas and coffees and some cracking looking cake options! Fantastic place right next to the canal. Definitely worth supporting this place you won't be disappointed
Jamie Young . 2023-03-14
MORE AT Google
Nice atmosphere with so great food on the menu for a quick bite to eat. Great coffee as well. Set in the lovely Wharf. They have recently updated their menu which gives more options and still all great.
Tom Marriott . 2023-03-11
MORE AT Google
Really lovely place to eat. Really enjoyed our pancakes. Great service and friendly staff.
Heather West . 2023-02-08
MORE AT Google
Fresh and tasty food. Dog and baby friendly. Quick and friendly service. We'll recommended.
Amanda Clark-Price . 2023-02-07
MORE AT Google
Fab coffee shop, friendly approachable staff who are always happy to help! Food is lovely whether it’s breakfast or lunch or just a big slice of cake! Highly recommend
Alison Daniels . 2023-02-02
MORE AT Google
Fabulous breakfast with friendly helpful staff The Welsh rarebit with an extra Cumberland sausage was lush
Jon Llloyd . 2023-02-02
MORE AT Google
Great friendly service and cake and brew, worth a stop off
Ian Werner . 2023-01-29
MORE AT Google
Very good food friendly service , always asking if everything's OK with your meal , can't fault hugos !
Dave Keane . 2023-01-24
MORE AT Google
I only had a tuna sandwich that came with fries and extremely watery coleslaw but was very bland, no flavour and the white bread was so thick so just like eating a huge chunk of bread. wasn't asked at all by staff if everything was OK. yes its good to have dogs in there, I'm pet friendly and have my own but when someone's dog is screeching and howling for the whole hour you're in there and the owner does nothing, you would expect staff to say something for the comfort of other guests. not a relaxing lunch, food was nothing special so I wouldn't recommend or return here especially when there are better places close by that are cheaper and more tasty.
natalie walker . 2023-01-20
MORE AT Google
Been a couple of times. It's very clean and friendly. I like that they let dogs in. I've had a pot of tea which felt really weak. I think it was made with a one-cup bag. I also had a small pot of chips, which were very hot and crispy. Only salt for the chips (would have benefitted from vinegar and maybe a little sauce) On both occasions it was packed and I was dying for a drink so I just lived with it, which is my fault. I did think £6.50 is was a little steep for a drink and a handful of chips though, even if they were lovely. Colleagues said their food was nice too. Parking is a downside, took us ages to get parked. Also only one loo in the place so there is always a queue for it, so don't leave it till you're busting!!! I was on a work break so more interested in speed, but nice place to meet friends for a relaxed brew.
Lian Pate . 2022-11-02
MORE AT Google
Good menu, service is always excellent, food very good, reasonably priced. Atmosphere great - in our out.
Sue Taylor . 2022-10-28
MORE AT Google
A bit noisy. Needs some art on the walls to absorb the sound
Jeff Gibbons . 2022-10-27
MORE AT Google
Lovely cafe bar in a great location, excellent food and very friendly staff. A little gem of a place.
Julie Mason . 2022-10-21
MORE AT Google
Lovely place, lovely staff and lovely food. What more can you ask
paul ainscough . 2022-10-20
MORE AT Google
Excellent. Nice food nice service.
Eric & Audrey France . 2022-10-20
MORE AT Google
Visited Hugo cafe bar for the first time today for an early lunch. The place was very busy and the atmosphere was relaxed. The service was good although it took a while for our meals to arrive but I suppose it was freshly cooked. Portion sizes was good and prices reasonably . I'd definitely go there again as the food was good. If you're in Burscough pop in .👍🏻
Martin Edwards . 2022-10-16
MORE AT Google
Best place around locally. Fantastic menu choice and the food is high quality. Staff are very welcoming and friendly and are happy to accommodate any requests. Highly recommended Hugo's.
neil Habberfield . 2022-10-15
MORE AT Google
Such a great cafe! Great location! Great food! Delicious cakes! Lovely staff! Dog friendly!
Laura Rimmer . 2022-10-06
MORE AT Google
Hugo’s used to be great but now it feels like every time I go now it’s nowhere near as great as it used to be. The food feels rushed and not as nice as it used to be and to make matters worse the prices have increased, went in for a full breakfast and a coke and it cost me £15. Not worth the price especially when there’s lots of good alternative places in the area. I will say that the staff are really friendly.
Jake . 2022-10-03
MORE AT Google
Always friendly staff and good service here. I've visited quite a few times now and never had a bad meal.
Jane Masterson . 2022-09-26
MORE AT Google
Great food,nice atmosphere, friendly staff,nothing was too much trouble.
Mark Hughes . 2022-09-21
MORE AT Google
Incredibly lovely staff, delicious food and such a beautiful little spot to catch a break and grab some food. I tried their new camembert and it was so yummy. Thank you!
Molly Green . 2022-09-15
MORE AT Google
Lovely little place, felt like being abroad 👍. Food was really nice staff really pleasant
Kevin Shaw . 2022-09-03
MORE AT Google
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Food is fantastic freshly made and hot . You do have to wait slightly longer for it but worth the wait and the staff are lovely
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Called in as I usually have lots of times in the past to purchase a take away meal of Feta Cheese Salad. On the last occasion I noticed there wasn't a lot of feta cheese and I mentioned it when ordering today. I also asked what the dressing was as it was very nice. I got home with my meal and when I opened it I was so disappointed to find the feta cheese was cut into tiny pieces and amounted to even less than the last time. As a result I removed all the pieces and weighed it and it weighed just 3/4 oz or 21 grams. I have always recommended O'Brien's as a great place to eat as the food is so good and such good value. In fact as I sat waiting for my meal the food coming from the kitchen was spectacular. I admit it has upset me, and more so when I rang to complain and just got a sorry from whoever answered my call. Eventually I was passed onto the ' Manager ' called Gary who said he wasn't the manager and was reluctant to say who he was. In the end he said he was the person in charge that day. He didn't seem to know how to react to my complaint, maybe because he is not used to getting any and I truly get that, because I have never had any reason to do so in the past either. He asked me to bring it back to which I declined because I was at home, then he offered me a refund and asked for my card details. The phone I went dead so I had to call back and it was just passed off by one of the staff as I had been accidently cut off. Although I heard his voice in the background the person who had answered me asked for my card details, took them and said the amount of £7.95 had been refunded and she said sorry... No sincerity in the apology and Gary she said was the owner..Wow why was he not upfront about that eh?
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Proper decent Breakfast. Big Breakfast is massive. Very Friendly staff Only issue was they forgot to bring the water I asked for when I was hungover on a Sunday morning. Nice coffee also
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Does Whites kitchen even exist? Went looking for it and couldn't find. So uf they have closed down or moved. Then this listing needs to be updated