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4.5

Based on 308 opinions finded in 3 websites

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Nº 49 in 265 in West Lancashire

Nº 13 of 56 Other cuisines in West Lancashire

CUSTOMERS TALK ABOUT DISHES WITH..baconcakecoffee

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We had lunch after a walk along the canal. I had the steak pudding and my wife the breakfast hash. The food was tasty, and innovative. Coffee was excellent.

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Peter G . 2024-11-12

MORE AT TripAdvisor

Went for breakfast and very enjoyable it was. I had sourdough toast cheese rarebit which was lovely. My daughter had a full English and I had both some of her bacon and sausage which were very good quality. Very modern cafe on the good Burscough wharf

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IAN D . 2024-10-27

MORE AT TripAdvisor

I'll start off by saying that the Halloween decorations are great, and I love the pumpkin bouquet. Very cute. We came on a Sunday morning (11am - 12.45pm), and had a table booked for 8 plus a baby, 6 of us arrived first and even though we booked a table, they didnt know where we were sitting, we sat on the big round table and pushed the table next to it together, which wasnt a problem. We ordered drinks whilst we waited for 2 more people,waiting ages for what seemed like a long time, over 10 minutes. We then all ordered food, again, after a few rounds of drinks (pots of tea, coffee, and juices), it came. Food was lovely, we ordered a mixture of breakfasts and main meals. Everyone enjoyed the food. One of the main concerns was the lack of check backs by front of house staff, feels like maybe she was new and hadn't had much training, no one cleared plates, we had a cake for a surprise for our friend and after asking for the cake, she then came back to the table and asked if we wanted it lit up, to then come out without it lit. At this point, the table was still full of plates and empty drinks. We asked for some side plates, forks and a knife to cut the cake.. to my shock, she came out with a green chefs knife straight from the kitchen (it was only a little cake). Like I said, the food was great. Staff need major training.

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jess t . 2024-10-27

MORE AT TripAdvisor

just moved to the area and have eaten a couple of times at Hugos , athough the menu is limited the food and service is faultless , reasonably priced , quick service and friendly staff would highly recommend a visit if you want top quality food

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Graham Mckenna . 2024-10-18

MORE AT Google

Unbelievably disappointed. Had a veggie breakfast. Luke warm. Tiny beans pot; two tiny pieces of hallumi; huge hard tomato & field mushroom probably to fill the plate. Hard fried egg that has been pre cooked and sat there under a heat lamp. Tasteless hash brown & cheap white bread for toast. Avocado was hard. Zero effort. Obviously a cook & not a chef. A chef would take more pride.

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franny69 . 2024-10-07

MORE AT TripAdvisor

Delicious food at a good price. Decent sized portions. Friendly and efficient service. Really good atmosphere. Impressed and will return.

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michellegilliver1 . 2024-09-21

MORE AT TripAdvisor

Stopped on a bike ride for lunch. Tuna melt was lovely, but the fish finger buttie was very greasy.

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Ruth Roberts . 2024-09-04

MORE AT Google

Been twice last week and had a lovely experience on both occasions. Food and drinks were great, staff super friendly and helpful. Had my 3 month old daughter with me in the pram, was no issue with staff and felt comfortable breastfeeding her. Would definitely come again.

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Kirsty Appleby . 2024-08-31

MORE AT Google

Called in with my wife & daughter after an eventful morning at a play centre near by. Found the food menu a tad small, but sometimes not having so many options is good. Food was superb, good options for the kids and a wide variety of drinks. Very fast service despite and number of tables being seen to. The staff were very friendly and welcoming, very chatty and great with my daughter. Would definitely recommend.

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Caimin Roche . 2024-08-30

MORE AT Google

Went for breakfast early Sunday and got seated straight away, staff very friendly and efficient. Service was quick too, I think from sitting down to paying up we were there for 40 mins I reckon, so super efficient. I had the breakfast stack, which was delicious but I'll probably omit the chilli jam next time and have brown sauce instead, other half had pancakes and bacon which she says were delicious. Definitely be back, one observation (not a criticism) there were quite a few dogs in, some better behaved than others, so if not your thing then maybe worth considering as it's right by the canal so I guess attracts walkers.

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Neil Carter . 2024-08-25

MORE AT Google

We arranged to meet Suzy Orrsome at Hugo's. Suzy is on a mission to provide better experiences for cancer sufferers - the Suzy Orrsome Foundation. I suggested how we could work together to raise awareness and funds for the foundation - and she sits yes. See the videos for more info.

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Cornel Sampson . 2024-08-21

MORE AT Google

A bit chilly nut excellent staff and great food. Dog friendly too

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Rosemary Darrah-King . 2024-08-20

MORE AT Google

Always friendly and always great coffee.

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Chris Leyland . 2024-08-20

MORE AT Google

Lovely staff, lovely food, nice little place in the local area for a quick bite and to relax with a brew

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Martyn B . 2024-08-13

MORE AT Google

Came across this appealing cafe by chance and it was much better than we anticipated. We discovered they do a vast range of food throughout the day. Breakfast, brunch, lunches, afternoon teas, ice creams and evening meals, it was absolute find by one of my friends. The food is all freshly prepared and cooked that day. We noticed high quality end produce, all of which was presented and served to you very professionally. We all decided on Brunch, it was fantastic. Decent prices for excellent service. The cafe bar has ample seating inside but also a vast outdoor eating area with tables and canopys. The cafe bar is open daily, 7 days a week 9.am - 10.pm Friday and Saturdays, 10.am - 4.pm on Sundays, 9.am - 4.30 pm Mondays, Tuesdays and Wednesday and Thursday 9.am - 9.pm. We discovered the cafe bar is an independent family run establishment and that itself was welcoming as its always good to discover this and support local independent cafes. The staff here are all friendly, attentive and actually appreciate your custom. Highly recommended, we will all be back when next venturing up north.

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World Traveller . 2024-07-30

MORE AT TripAdvisor

Visited today with my wife and son. Staff are brilliant. We had a breakfast which they were still serving at 1.45pm , it was delicious. Only down side lot of young mums with crying babies but not much you can do about that.

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Jason Brown . 2024-07-17

MORE AT Google

Went for a quiet relaxed lunch. Hugo's always meets the standard.

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Richard Fazakerley . 2024-06-18

MORE AT Google

Best breakfast I have had in ages. Hugos Benefict with bacon cooked to perfection and served as always by the lovely staff. Hubbie loves the brioche breakfast stack. So pleased this place is on our doorstep and can't rate it highly enough xx

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Susan Reid . 2024-06-15

MORE AT Google

Loving the new small plates menu , everything we tried was divine .

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Angela Boocock . 2024-05-21

MORE AT Google

Food was amazing, could have been on holiday. Lovely bottle of wine and some small plates, staff where fantastic. Ended up staying for dessert and a coffee highly recommend 👍

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Alan fairley . 2024-05-17

MORE AT Google

Called in on a Friday evening and had a bottle of wine and 6 small plates - genuinely blown away! Absolutely gorgeous food and wine, excellent service and couldn't believe how good the price was. 100% recommend and we will be back.

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jodie t . 2024-05-17

MORE AT TripAdvisor

Great as always but need to collect the litter blowing round. 😎

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Anne Burt . 2024-05-12

MORE AT Google

Lovely place for brunch. Friendly atmosphere. Baby friendly. Spacious interior with outdoor seatings.

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Ashly . 2024-05-08

MORE AT Google

Saturday night we booked a table for 3. We tried the small tapas plate menu which is a new addition for them. We ordered 3 plates each 9 in total all were different items. Each dish was excellent and very tasty. They are priced very reasonably at 3 for £15. Also ordered a bottle of merlot which was reasonable in price. The beer was priced at £4.80 which seems ok. We will go again soon and would highly recommend that people try it for themselves. The staff were attentive and we ate indoors but on a good warm sunny night it would be great to eat in their outdoor space. Thanks to the chef and waiting on staff for serving us.

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Beverley-Eaton . 2024-05-05

MORE AT TripAdvisor

Quite a nice place to meet and eat. One criticism would be that, when you order tea, it comes in a tiny pot with a tiny cup and an even smaller jug of milk. For the same price you can get a larger tea elsewhere, and in a larger teapot.

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Thomas Gillespie . 2024-05-01

MORE AT Google

Excellent food and great service. Can't say anymore. Well worth a visit. First time here but won't be last.

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Richard Carter . 2024-04-28

MORE AT Google

Great place for breakfast and brunch

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John Mclaughlin . 2024-04-06

MORE AT Google

Fast delivery and delicious breakfast 10/10!

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Amy . 2024-04-03

MORE AT Just Eat

Had a lovely lunch here and would go again. Food was good quality and reasonably priced, staff were so friendly, and the atmosphere was nice and relaxed. I'd recommend this cafe for a casual lunch date with friends, for sure. Seating is a bit snug, so keep that in mind if you're not the biggest fan of being close to the table next to you. Other than that, there's nothing you could really complain about. Being right on the canal is a massive additional selling point as you're always able to take a stroll after your meal!

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Lau N . 2024-04-02

MORE AT Google

Love the food, atomosphere and staff 😋

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Joan Hitchen . 2024-03-31

MORE AT Google

We are regular customers here after a walk along the canal with our dog It’s dog friendly The staff are great and the food is first class Thoroughly recommend it

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stanleysstoned . 2024-03-16

MORE AT TripAdvisor

I cannot recommend this place enough.the staff are amazing and friendly great atmosphere and a very reasonable menu which is very well priced Well worth a visit 👍👍

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Don . 2024-03-15

MORE AT TripAdvisor

Great coffee and fabulous brunch, served quickly, with a smile. Perfect 👍

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Clare Russell . 2024-03-03

MORE AT Google

Lovely place. Super staff and great food. It's dog friendly too.

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Trish Cockram . 2024-03-01

MORE AT Google

Lovely staff and perfect breakfast. You can tell they care about their food and presentation. Really nice atmosphere felt at home. Good price X

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Lora Jay . 2024-03-01

MORE AT Google

it was advertised as open at 8am however we arrived 8 15 to be told quite bluntly they opened at 9, two girls serving very flippant no customer serving skills at all

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Rick L . 2024-02-22

MORE AT TripAdvisor

Absolutely gorgeous food. Great service and atmosphere. Would highly recommend

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Paula Olley . 2024-02-15

MORE AT Google

Lovely breakfast with a great choice.

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Peter Gib . 2024-02-09

MORE AT Google

Really nice food and friendly staff.

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Stephen Rotherham . 2024-01-30

MORE AT Google

It really is 5* at Hugos. Dog friendly too. Food is always delicious and the staff are all lovely and welcoming.

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Christine Berry . 2024-01-23

MORE AT Google

Reasonable prices and friendly staff. The weather wasn't the best when we visited but we want to visit in the summer as they have got a nice outside area with plenty of seats. They didn't have much choice in cakes because they had been busy, we had a chocolate brownie each and it was really nice!

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Ste . 2024-01-13

MORE AT Google

First time visiting this amazing eatery, but wont be the last! All the staff were very friendly and professional, and the food was delicious! Especially the full English breakfast and creamy mushroom on toast 😊

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David Stoddart . 2024-01-03

MORE AT Google

Not the best Veggie breakfast in the planet. Friendly and atmospheric

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Tom So . 2023-12-08

MORE AT Google

We had a lovely lunch here. The food was lovely and the portions generous. They were very good about my wife's gluten free requirement.

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Robert Maddock . 2023-11-12

MORE AT Google

Tea weak but they did get another t bag

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Pam Lydiate . 2023-11-04

MORE AT Google

Excellent service with very friendly and helpful staff

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Ross Coulthard . 2023-10-30

MORE AT Google

Met a friend here and the moment we sat down we were greeted, advised of the menu we could order from and our drinks order was taken. The food was amazing, service was wonderful and all of the staff were so friendly. Was a lovely way to spend a sunny Autumn afternoon. Will definitely be back and recommend Hugo’s to friends and family!

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Emily . 2023-10-29

MORE AT Google

Delicious food, well presented, super service lovely plesant cafe

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Lmw 1985 . 2023-10-29

MORE AT Google

Really nice coffee shop in lovely Burscough ,we popped in as we had time to kill befire a canal barge trip . Friendly good service and the teas and coffees were lovely, I got 3 cups out of my teapot,result.

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jeff parkinson . 2023-10-21

MORE AT Google

Came back from New Zealand recently and met a mate here for a catch up. What a hidden Gem! Best Chai latte and bacon butty I've ever had. Staff amazing, had a quick chat with the boss who was lovely too. Highly recommended.

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Mike Baddeley . 2023-10-18

MORE AT Google

I had a decent full English here this morning. The Cumberland sausage was delicious. I wasn't a fan of my flat white though - it was incredibly bitter.

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R W . 2023-10-10

MORE AT Google

Fantastic pub, always good food and always friendly staff

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Darren Gilchrist . 2023-09-16

MORE AT Google

Just nipped in for a coffee which was our first visit in Burscough, lovely clean and pleasant cafe, staff very welcoming

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Jean Clarkson . 2023-09-14

MORE AT Google

Visited for the first time last week meeting a friend for coffee, we both ended up eating and the food was great, service also great with very friendly and attentive staff. Cool place for a visit

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kevin osborne . 2023-09-12

MORE AT Google

Nice atmosphere, clean, friendly and helpful staff, food is very good.

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Sue Littleton . 2023-09-08

MORE AT Google

The service at Hugo's was fantastic, even in the blistering heat the staff were hardworking and very kind, providing service quickly as well. Also the food was fantastic, it was absolutely delicious and great value- definitely recommend the salt and pepper chips. They were also very accommodating of vegetarian members of our party with prior notice, allowing alterations to dishes on the menu.

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Isaac Hughes . 2023-09-06

MORE AT Google

Lovely friendly staff, really made us feel welcome and definitely went that extra mile. Food and drinks very reasonable and everything was delicious. Pleasant atmosphere, we’ll definitely be returning. I recommend, you won’t be disappointed!

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Abbey Louise . 2023-08-28

MORE AT Google

Found this by chance today whilst I was waiting for my tyres to be replaced. Had the breakfast burger….wow it was amazing. Staff very attentive and fantastic service. Will definitely return.

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Sean Kelly . 2023-08-18

MORE AT Google

Food lovely dog friendly. Loved it.

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Gillian Thurlow . 2023-08-11

MORE AT Google

We arrived before we set off on a walk down the canal. We were greeted by friendly staff and promptly given a menu and made to feel at home straight away. Plenty choice on the menu. We will definitely be visiting again.

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Paul C . 2023-08-01

MORE AT Google

We had a lovely breakfast X 4 really enjoyed ourselves, lovely staff we couldn’t of asked for better We will definitely be back Thankyou to everyone @ Hugo’s

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Emma Roberts . 2023-06-18

MORE AT Google

Been a few times but this morning service was not ideal,food undercooked, asked the young man to clean our dirty table and he just wiped it with a dry cloth smearing the leftovers on the table

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Melanie Mclean . 2023-06-11

MORE AT Google

Hugo's is our new favourite place for breakfast. They also do cakes and lunches. A big positive is that dogs are welcome.

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Claire Cooper . 2023-05-23

MORE AT Google

Fantastic environment and really welcoming staff, the food is worth a visit especially as the cake is so fresh

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Carl Coughlan . 2023-05-05

MORE AT Google

Beautiful atmosphere and lovely staff. Very happy with the service received. Thanks a lot!

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Md Ariful Islam . 2023-05-02

MORE AT Google

Enjoyed the breakfast a little expensive but was well worth it 👌

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Shaun Lloyd . 2023-04-06

MORE AT Google

Incredible café, lovely inside with a real cosy feel. Staff were all very helpful and very friendly. Great menu and specials available, teas and coffees and some cracking looking cake options! Fantastic place right next to the canal. Definitely worth supporting this place you won't be disappointed

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Jamie Young . 2023-03-14

MORE AT Google

Nice atmosphere with so great food on the menu for a quick bite to eat. Great coffee as well. Set in the lovely Wharf. They have recently updated their menu which gives more options and still all great.

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Tom Marriott . 2023-03-11

MORE AT Google

Really lovely place to eat. Really enjoyed our pancakes. Great service and friendly staff.

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Heather West . 2023-02-08

MORE AT Google

Fresh and tasty food. Dog and baby friendly. Quick and friendly service. We'll recommended.

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Amanda Clark-Price . 2023-02-07

MORE AT Google

Fab coffee shop, friendly approachable staff who are always happy to help! Food is lovely whether it’s breakfast or lunch or just a big slice of cake! Highly recommend

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Alison Daniels . 2023-02-02

MORE AT Google

Fabulous breakfast with friendly helpful staff The Welsh rarebit with an extra Cumberland sausage was lush

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Jon Llloyd . 2023-02-02

MORE AT Google

Great friendly service and cake and brew, worth a stop off

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Ian Werner . 2023-01-29

MORE AT Google

Very good food friendly service , always asking if everything's OK with your meal , can't fault hugos !

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Dave Keane . 2023-01-24

MORE AT Google

I only had a tuna sandwich that came with fries and extremely watery coleslaw but was very bland, no flavour and the white bread was so thick so just like eating a huge chunk of bread. wasn't asked at all by staff if everything was OK. yes its good to have dogs in there, I'm pet friendly and have my own but when someone's dog is screeching and howling for the whole hour you're in there and the owner does nothing, you would expect staff to say something for the comfort of other guests. not a relaxing lunch, food was nothing special so I wouldn't recommend or return here especially when there are better places close by that are cheaper and more tasty.

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natalie walker . 2023-01-20

MORE AT Google

Been a couple of times. It's very clean and friendly. I like that they let dogs in. I've had a pot of tea which felt really weak. I think it was made with a one-cup bag. I also had a small pot of chips, which were very hot and crispy. Only salt for the chips (would have benefitted from vinegar and maybe a little sauce) On both occasions it was packed and I was dying for a drink so I just lived with it, which is my fault. I did think £6.50 is was a little steep for a drink and a handful of chips though, even if they were lovely. Colleagues said their food was nice too. Parking is a downside, took us ages to get parked. Also only one loo in the place so there is always a queue for it, so don't leave it till you're busting!!! I was on a work break so more interested in speed, but nice place to meet friends for a relaxed brew.

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Lian Pate . 2022-11-02

MORE AT Google

Good menu, service is always excellent, food very good, reasonably priced. Atmosphere great - in our out.

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Sue Taylor . 2022-10-28

MORE AT Google

A bit noisy. Needs some art on the walls to absorb the sound

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Jeff Gibbons . 2022-10-27

MORE AT Google

Lovely cafe bar in a great location, excellent food and very friendly staff. A little gem of a place.

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Julie Mason . 2022-10-21

MORE AT Google

Lovely place, lovely staff and lovely food. What more can you ask

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paul ainscough . 2022-10-20

MORE AT Google

Excellent. Nice food nice service.

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Eric & Audrey France . 2022-10-20

MORE AT Google

Visited Hugo cafe bar for the first time today for an early lunch. The place was very busy and the atmosphere was relaxed. The service was good although it took a while for our meals to arrive but I suppose it was freshly cooked. Portion sizes was good and prices reasonably . I'd definitely go there again as the food was good. If you're in Burscough pop in .👍🏻

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Martin Edwards . 2022-10-16

MORE AT Google

Best place around locally. Fantastic menu choice and the food is high quality. Staff are very welcoming and friendly and are happy to accommodate any requests. Highly recommended Hugo's.

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neil Habberfield . 2022-10-15

MORE AT Google

Such a great cafe! Great location! Great food! Delicious cakes! Lovely staff! Dog friendly!

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Laura Rimmer . 2022-10-06

MORE AT Google

Hugo’s used to be great but now it feels like every time I go now it’s nowhere near as great as it used to be. The food feels rushed and not as nice as it used to be and to make matters worse the prices have increased, went in for a full breakfast and a coke and it cost me £15. Not worth the price especially when there’s lots of good alternative places in the area. I will say that the staff are really friendly.

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Jake . 2022-10-03

MORE AT Google

Always friendly staff and good service here. I've visited quite a few times now and never had a bad meal.

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Jane Masterson . 2022-09-26

MORE AT Google

Great food,nice atmosphere, friendly staff,nothing was too much trouble.

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Mark Hughes . 2022-09-21

MORE AT Google

Incredibly lovely staff, delicious food and such a beautiful little spot to catch a break and grab some food. I tried their new camembert and it was so yummy. Thank you!

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Molly Green . 2022-09-15

MORE AT Google

Lovely little place, felt like being abroad 👍. Food was really nice staff really pleasant

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Kevin Shaw . 2022-09-03

MORE AT Google

A warm welcome awaits at Hugo’s. Good coffee and tasty sandwiches.

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Les Quatre Filles . 2022-09-01

MORE AT Google

We called in today, more by accident than anything we were greeted with a welcome smile and very accommodating staff who promptly seen us to a table..I must say The food was gorgeous.. we had the eggs benedict and a lovely home made soup and tuna sandwich.. all very reasonably priced.. will definitely call again.. only next time it will be on purpose ..can't wait 😉👍

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Ian A . 2022-08-22

MORE AT Google

Great place 👌🏿 sat outside in a pod. Food great, atmosphere is good. Staff friendly. Worth a visit 😁👍

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Amanda Boddy . 2022-07-31

MORE AT Google

Love this place staff are fantastic make a fuss of our two puppies food is great Can't praise it enough & Coco & Gucci Love it too especially the treats sausage & cool water

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Keith Mather . 2022-07-11

MORE AT Google

Superb breakfast! Truly enjoy it

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Marcello Trovati . 2022-06-06

MORE AT Google

Twice have been and not been disappointed with the food or service

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Phill Newby . 2022-06-06

MORE AT Google

Really good client attention here. Got burgers that were on a previous day's menu twice now so very helpfull. Nice ipa beer and lovely staff

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Maria Carpente Garcia . 2022-05-23

MORE AT Google

Lovely surroundings but food and drink overpriced. The beer is cheaper than the soft drinks. My chips arrived 5 minutes after I finished eating and we came at a quiet time. Food was a bit desiccated. I think you are best sticking to coffee and cake at this establishment.

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Fulst Babor . 2022-05-17

MORE AT Google

Waited an hour for our food and when it came the sausage looked under cooked and the bacon was cold. However the old woman in there was very nice and apologetic

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jessica draper . 2022-04-18

MORE AT Google

Excellent service, well presented tasty food

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Neil Johnstone . 2022-04-17

MORE AT Google

Went today and sat outside in the lovely sunshine . Ordered pork belly bites and salad , and full English breakfast. Food was delicious and service was great. Would definitely come again .

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Georgia Bailey . 2022-04-08

MORE AT Google

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Went hear during the day and was welcome by a lovely waitress her name was priscila she was so welcome and made me fell settled she showed me to my tablet and gave me the menu and said will be back to take my order she came back amd was so productive and professional at her job showing customers and helping around the cafe even ask if my food was OK the service she gave was fantastic I did notice that some of the other staff wear nit doing much as her she was running around and I over heard so staff talking to her like she was not liked not she if the lady was the manager but seemed very unprofessional towards priscila and it look like priscila looked upset and uncomfortable what was being said about her anyway she was a lovely girl and dose a great job and is a asset to the cafe