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3.7

Based on 1.847 opinions finded in 2 websites

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Nº 332 in 472 in Sutton

Nº 18 of 28 Chinese in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..burntonionsaladspicybaconbaguettemeatricecookedcheesechickenribsfishcornsteak

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Sweet Corn is not fresh and the grilled chicken doesn't taste as expected.

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Zhongming . 2024-03-24

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Mouthwatering peri-peri wings.. Must try!! Small potion in this order, very unusual. Otherwise, always 5/5!! Highly professional staffs so, 5 stars.

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B . 2024-02-02

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Halloumi missing from order - charged £2.50

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Louise . 2024-01-17

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Great taste, Great quality food.. as always. Very professional staffs.

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B . 2024-01-17

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Love the food it is always nice And good food and I am always happy for my food. I don’t have any problems eating it because it is always nice

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Anthony P . 2023-12-31

MORE AT TripAdvisor

Ordered steak baguette with BBq sauce but got no bbq sauce, I think there was a little bit of garlic sauce in. Ok but not what I ordered. Disappointing

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JOANNA . 2023-12-13

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I paid for a large garlic bread and I just received 3 small pieces of it. Paid for a large mash potato and came half then before. £20+ for this meal sounds a bit excessive. Not happy about this service.

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Miguel . 2023-12-09

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Very nice food we had the chicken wraps really nice flavored chicken and chips were tasty too

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martina . 2023-12-09

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Bought a whole chicken and whole ribs. Both were lovely.

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Leigh . 2023-10-30

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Really lovely, will order again for sure.

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Grainne . 2023-09-24

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Our food was delicious - the best takeout we have had as it felt like decent healthy food. Will be ordering again!

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Katy . 2023-08-28

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I order regularly and usually never have complaints. I always go with the same spice level, I usually get a peri peri burger but this time it definitely was hotter. Think they got the sauces mixed up for sure. Instead of a can of sprite now got a glass of milk in my hand 💀💀

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James . 2023-08-25

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Aske for no lettuce but there was lettuce in there Asked for mayonnaise and there was none obviously can’t read properly

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Marcus . 2023-07-07

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The chicken was really dry - half my order was missing. I called the restaurant to be told they were short staffed and there was nothing they could do about it.

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Janine . 2023-06-25

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Well, how long does it take to cook 6 wings and the world's smallest wrap? Ordered at 8.40, I got it at 9.40. Driver was at the restaurant from 9. This place used to be really good. Not any more. The wings have more bone and gristle than meat. The wrap is literally 4 bites, 5 at a push. Overpriced, too long of a wait and genuinely not worth it anymore. I've been using here for years but never again. Such a shame to see a once great local restaurant plummet to such shoddy standards.

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Daniel . 2023-06-09

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This order took entirely too long to be delivered. Fast food ?

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Claire . 2023-05-20

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Amazing food , so authentic ...yummy peri chicken, delicious homemade sauces. Restaurant is very cosy and welcoming. Portions are good and great value for money!

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Annabelle A . 2023-05-09

MORE AT TripAdvisor

Food is always so flavourful and cooked to perfection, really fresh and great friendly service. Good portions and value for money. I highly recommend!

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Arthur R . 2023-05-09

MORE AT TripAdvisor

Chose 3 wing meals but JustEat changed it to 3 chicken breasts. It was on the receipt as breasts too so I couldn't even ask for the restaurant to change it. Still paid the price for the wings though which was more money and as a chicken breast is definitely smaller than 6 wings we paid for less than we got. I would like some money back for that please.

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Amaar . 2023-04-28

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Second time order was incomplete- only one set of chips with 2 meals. Tried to phone but the number doesn’t work - so disappointing

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Ritz . 2023-04-26

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Delivery had something missing so I called the restaurant to see if they would send out what was missing. Both staff I spoke to were rude and had attitude problems. Blamed everyone else but themselves. They were quite obviously just trying it. Place has gone downhill. Won’t order from here again.

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Laura . 2023-04-16

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Unfortunately the food was cold and the wrap came with lettuce even though we asked for it without. Had to throw it away.

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Casey . 2023-04-04

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What a sad show had a chicken wrap nearly 12£ you could have got a better one from Tesco for 3£ a couple of bits of medium chicken not a lot else tasteless

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terry T . 2023-03-24

MORE AT TripAdvisor

I ordered the wrong stuff I cancelled it immediately and I never got the refund

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Ben . 2023-03-19

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Go here on a regular basis and the food is always excellent really nice staff and always polite definitely recommend

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Barry sharpe . 2023-02-11

MORE AT TripAdvisor

Chicken in wrap was burnt and tough

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Jodie . 2023-02-03

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Delicious food that was still hot and delivered with great time

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Zoe . 2023-01-21

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Great portion size and really tasty

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lydia . 2023-01-13

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Always love their half a peri peri chicken, chips and slaw

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Zoe . 2023-01-12

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Good food nice and hot very good chicken dish to so thank you

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Jeanne . 2023-01-07

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Best chips ever!.. chicken wrap was lovely too!

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Maria . 2022-12-03

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Cooked to perfection. Chips were lovely and crispy. Chicken tender and full of flavour. Highly recommended

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Michael . 2022-12-01

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Apparently they don’t have a food delivery until Monday being Sunday didn’t have alot of the things we ordered. So they just didn’t deliver them and told me to claim back from just eat. Very poor customer service

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Nicky . 2022-10-23

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Wrong food turned up. When I called to ask for the correct food they asked “is there a problem with the baguette” yeah, it’s not what I wanted and paid for!!! They really struggle with getting orders right here.

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Andrew . 2022-10-18

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The order arrived so late and it was cold

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Sina . 2022-10-14

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Restaurant forgot to send the drink I requested and paid for... 😒

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Miguel . 2022-09-03

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No peppers or sauce in any of the wraps

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Stephanie . 2022-08-18

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Very good. Repeat order, the ribs,chicken and chips amazing. Even rice was good. Good also to see food hygiene so high with containers

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Joy . 2022-07-13

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I love seabass and that was the worst I have ever had Throw it away

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Trevor . 2022-07-12

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Delivery time is great but the quality of food is dismal, lacking taste and halloumi similar to rubber. Unfortunately won't be ordering from here again.

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Cassie . 2022-06-11

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Great staff when I called for a question. Marilisa was amazing. Food was good!

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Alison . 2022-06-11

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After seeing the reviews I was really worried that I was about to waste money, I’m going to make this super short and sweet! This place is nothing like the reviews are saying, the food is very good and it arrived hot, I had the steak burger and it was amazing, a little wet but honestly was so good! I have been to Portugal, the tart and sardines are very good from this place! Please ignore the other reviews! You won’t be disappointed when ordering from here! WE ARE COMING BACK!

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Chalice . 2022-06-01

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All food was ok, chicken was done nicely, though the rice was disappointing. I

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Tia . 2022-05-10

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Rice, 1/3 full. Chicken burnt. Steak was a mush. All straight in the bin.

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Nicholas . 2022-04-29

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Poor quality of chorizo and roasted veg, especially as we paid extra for them.

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Lauren . 2022-04-12

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Very quick ! And tastes great !

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ben . 2022-04-09

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Chicken wings burnt, missing items from order and was told they wouldn't deliver missing items.

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Grant . 2022-03-17

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I miss the days Hot Rocks just messed up an order. Now the portion sizes are a joke, you charge the same amount of money for a rack of ribs half the size of what they used to be. Rip off.

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Jack . 2022-03-11

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Order didn't arrive. Restaurant claimed they'd never received it. Feel scammed.

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Guy . 2022-03-05

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They Send me the wrong Fish, I was ordered grilled Seabream, but they send me the Sea bass. I must admit they grilled fish taste so good though. I am a regular customer.

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Ryand . 2021-12-13

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The burger bun was over cooked and hard . The chicken in the wrap was burnt

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Elizabeth . 2021-12-06

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Awful every time we order these always something wrong freezing cold food, rude staff needs to be shut down

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Merissa . 2021-12-02

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Poor food overall, ordered a wrap, got a baguette, steak burger was very fatty and chicken burger tastes awful and all food cold, even the chops soggy and very oily!!

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David . 2021-11-11

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Missing items after already sending back once

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Hollie . 2021-10-27

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Delivery was on time, missing halloumi but in general it was good

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James . 2021-10-09

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Delay in getting order ready. Only started making it when I arrived to pick it up. No red pepper in the halloumi and red pepper wrap.

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Vic . 2021-07-30

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Love the food here. Any issues are always sorted with no fuss.

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Leigh . 2021-07-17

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Grills wings was great taste, as usual.

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B . 2021-07-05

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Delivered on time. Well cooked as instructed. Burger was good, little messy though! I highly recommend this takeaway…

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B . 2021-07-03

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Food was good and hot. Only complaint was hot periperi was used instead of bbq sauce.

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darren . 2021-06-23

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Burger was prepared as instructed. Taste good (can find better elsewhere), very neat and well presented burger. Next, I may go for Grill Fish (still waiting...) I will then sum up overall for a final review. I still highly recommend this takeaways for the rocking Grills. (I was regular, 3-5 days at least! with “GreenLane Kebab” takeaways. Now I have shifted to Hots Rocks, lol... taste and quality matters!)

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B . 2021-06-22

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Delivered on time. Perfectly cooked!! Rocker Wings... Bonus: beautiful delivery Lady was nice, smiling!

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B . 2021-06-18

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Second order in a row... Can’t wait for Rockers Wings! It was delicious. Arrived on time, only 15 mins! Burger or grill fishy goes next! I highly recommend this takeaway for Grills... tasty, value for money!!! Delivery man was nice, smiling!

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B . 2021-06-17

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Looking for tasty GRILL treats delivery around Merton area?? Here you go..."Hot Rocks - Flame Grill !!" The gold standard Grills! be it chicken Wings.. spare Ribs.. Regular fries are fluffy inside and crispy outside. Excellent food quality and gigantic potion...ready to go for a brunch or supper!! DON'T WAIT, go for Hot Rocks! Grill Seabass geos next! (Burgers are on the list) Hot Rockers keep up the good work! Cheers... Bonus: Delivered on time...Steaming hot!! and the beautiful delivery lady was nice, smiling

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B . 2021-06-16

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Delivery was excellent. Food was delicious and hot. Loved it. Thank you

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Michelle . 2021-06-11

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Amazing food and quality all the time!

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Harry . 2021-06-08

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missing food but other than that nothing wrong food was perfect

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Charlotte . 2021-06-08

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Bread roll used for steak sandwich not very tasty. Shame as the filling was very nice. Love the fries but Coleslaw was average (had to salt and pepper it) Ok lunch

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JOANNA . 2021-06-08

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Lovely grilled fish with good chips Was a little late but not too bad Delivery lady was very nice, smiling

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JOANNA . 2021-05-07

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Fast and friendly. We love the chicken wings.

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Mrs . 2021-05-03

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Always tastes great, always on time

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Nick . 2021-04-17

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Excellent food, very quick delivery, and it was all still hot when it arrived. Perfect! Best takeaway I've had for a while. Thank you!

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Natalie . 2021-04-08

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Foods always excellent, Peri Peri chicken chips and coleslaw, but Why bother asking me what time I’d like it delivered when you always turn up early??

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Zoe . 2021-04-06

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Food was cool and garlic bread over cooked

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Nicola . 2021-04-02

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Really nice food! Now our favourite local. Cheese and bacon burger was amazing !

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Nick . 2021-03-28

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Always 5 star. Love it and keep coming back for my chicken chips and slaw

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Zoe . 2021-03-20

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Delivery driver was very rude and abrupt shouted and swore at me

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Michaela . 2021-03-13

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Their was no halloumi in the baguette and their was one less chips

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Kerry-ann . 2021-02-23

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Really good delivery, better than normal. But the food was spot on as always

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Steve . 2021-02-19

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Food has drastically improved over the past year!

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Daniel . 2021-02-16

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The bun of the chicken burger has been changed! The old buns were so much better! Other than that 👍

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Chloe . 2021-02-09

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The chicken was under done and red with streaks of blood. This was after I put a note that I wanted my food well done.

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Avril . 2021-01-12

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This order has not been delivered

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Anna . 2020-12-24

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Wow, that was lovely. My first time using hot rocks. Had 1/2 peri peri chicken, chips and coleslaw

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Zoe . 2020-12-21

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We had to collect as no driver could be assigned. Not impressed when paid for delivery

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nicky . 2020-12-18

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Food delivered late, fries were just warm but overall taste of food and freshness was great

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Angela . 2020-12-10

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Food was very disappointing used to order from here regularly seems to have gone very downhill since then , expect better quality food for the money

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Archie . 2020-11-21

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Lovely food , quick delivery,order complete. Defo order again

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Denise . 2020-11-07

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Ribs and chicken lacked flavour also chicken a bit dry not as moist as competitors sorry

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Sandra . 2020-10-31

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Ordered food at 6.45 arrived at Around 9pm food was luke warm and the fries were cold

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Max . 2020-10-25

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Meal prepared and ready to collect all cooked fresh. Large portion of chips is large!!!

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Ali . 2020-10-23

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Great food let down by the bacon being fattier than a 36 stone woman’s thighs

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Steve . 2020-10-21

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Really nice, always hot nice range of flavours and extras and not bad price either defiantly recommend

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M15151 . 2020-10-20

MORE AT TripAdvisor

Fabulous food!!! Delicious. Thanks

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Tara . 2020-10-17

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Food was super tasty and well flavoured. Very well priced particularly compared to Nandos.

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Fiona . 2020-10-12

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Very good food- though we received spicy rice instead of the onion rings we ordered

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Eve . 2020-10-07

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Chips awful. Meat poor. Food is usually good. Today it was abysmal.

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Ryan . 2020-10-04

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This is the second time I've had chicken that is under cooked. Very undercooked!

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Jason . 2020-10-01

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Hot Rocks never disappoints. We will continue to support them.

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Mrs . 2020-09-30

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I ordered spicy rice!!!!!! It came plain and boiled!

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Zoe . 2020-09-20

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