Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Opinions
The manager is very unfriendly beats me how you get a job in customer service with this rude attitude. We decided not to wait until it was open in 10 minutes time.
Wendy J H . 2024-08-03
MORE AT TripAdvisor
Only recently got into mochas and this has to be one of the best out there. You chose the chocolate percentage strength you want but you know you’re not really going to go wrong when it’s Hotel Chocolat involved.
Swedishtomcat . 2024-01-15
MORE AT TripAdvisor
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410 Opinions
We stopped for lunch on the road north after a lengthy drive. We have been several times before and everything was fine but NEVER again!! Food was very poor quality and we will not return. I had fish and chips..the fish was over cooked and dry and the chips had obviously been sitting forever, they were like cardboard, chewy and horrible. My husband had macaroni and garlic bread, he declined the chips but his plate was served with chips on it. The cheese sauce had split and was tasteless and the garlic bread was so hard it was inedible. Just under £30 for 2 meals and 2 drinks was not cheap for a lunch that couldn’t be eaten! We were that exhausted and just wanted home so we left without complaining but we definitely will not be back.
1162 Opinions
1hr wait for food,which was cold,certainly not food temperature guidelines!!!!! Sticky surfaces. Dirty glasses. Whole place had a dirty smell. Staff barely spoke when ordering,then when went to complain and get refund he had no interest or acknowledgment just told to stick my card in!!!! Place has certainly gone downhill