Hotel Chocolat Bury St Edmunds in Rugby

We've been going to Lazzolli for a few years now on and off, but I'm afraid we will likely look elsewhere next time. Food is really good, and the owner who you often see delivering and working at the till is really friendly and helpful. The big downside is that most of the time when we order, it's for delivery, and on most occasions we've used this service you have to be prepared to wait over an hour. Last night, we had to wait 1 hours and 45 minutes. Apologies were made as they were short staffed but honestly, had we been told to expect that early, we would have accepted it and gone elsewhere with no fuss. But the order was accepted, and we were watching the clock wondering where our food was. Rang them to check at 1 hour to be told it's coming, but no time estimate. Called again at 1hr 30 to be told it's on its way. No offer of a refund or anything. Totally unacceptable time frame with poor communication of the delay.

Great venue for local artists and makers. Usually demonstrations taking place. Fabulous cakes and drinks available. It's not a pub anymore! Don't rate it low just because it's not been updated on here it is unfair! How do request a change of listing TripAdvisor?

Interesting menu Attentive staff, well presented meals Enjoyed the meal ordered found it well cooked

Truly a hidden gem — I almost walked past it!

This is one of the best Chinese takeaway aways I have had so far, having recently explored some of the local chinese takeaways. They're very reasonably priced. I enjoyed the taste and the chicken curry. The chopped onion had a nice bite. Made to perfection. Thank you. This was my first experience eating from here and I it's one I will be returning to.