Based on 33 opinions finded in 3 websites
Based on 33 opinions finded in 3 websites
Nº 450 in 611 in Bexley
Opinions
I ordered the hotwok box is was fresh very hot spicy as advertised and I enjoyed it. However the packing is much smaller as previous, so your getting less! I ordered extra topping ingredient of prawns which were nice but £2 odd for 2 prawns is not great so I'll not be doing that again.
Jamie . 2024-11-05
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I love the food from the Hot Wok but I feel like the portions are Shri king dramatically.
Patricia . 2024-09-17
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food of very poor quality. Re heat from yesterday? Will not order from them again. Extremely disapointed.
keith . 2024-09-07
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Order soba noodles, they sent egg noodles. Ordered prawns with them and only 4-5 prawns in the dish. Not worth the money and was not a good dish.
Ilyas . 2024-09-05
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0% in effort put into our food, literally package noodles straight out the bag in front of us which made my girlfriend look at me with one of those faces of shock and slight despair, but it was 9pm on a Saturday after a few drinks so we went along with it, did make us question though why we was the only people ordering as everywhere was busy, it all made sense soon enough.. By the time we got home and opened our boxes, we looked at each other and laughed, gave it a few bites then accepted that this overpriced pile is destined for the bin. The lad doing the wok work couldn’t even get the salt and pepper chips and springs rolls right, they were genuinely beyond anemic and very under done one chip was literally half frozen and it just all looked depressing and bland. She was beyond disappointed with this ‘meal’ as was I, thankfully had an couple emergency pot noodles in the cupboard to save the day. Trust us, get your noodle fix elsewhere, it cost us nearly £30 for a very poor quality lump of food and I was the designated driver so I can’t even blame the alcohol! Rare for us, but it’s an honest 0 out of 10, no idea how some people say it is even average on these reviews, you couldn’t pay us to go back we appreciate our bowels far too much for that box of whatever it wants to call itself, we called it rubbish. Should have taken photos of it all last night to show how sad and pathetic it looked but we just binned it straight away finding it so disappointing and of such poor quality, that it actually became rather funny, even though we was starving.
Terry London . 2024-09-01
MORE AT Google
dish came with very little chicken 2 pieces of beef I paid extra for prawns and got 2! There was a time this was my go to! not anymore.
Jamie . 2024-07-25
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I choose Oasis summer fruit as can be seen on the receipt and they sent Oasis citrus fruit which i do not drink that is why i did not choose it.Pay better attention to orders.
Patience . 2024-07-17
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so much sauce the rice was soggy, chicken didn't taste great either. portion size was good but i did pay more for the regular box. chips were undercooked too which was a shame as flavour was nice otherwise. not sure i'll be ordering again for a while
Zoe . 2024-07-17
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Awful food .. chicken balls just gooey and reheated .. Thai green curry just one big sloppy mess in a box , tasteless threw away dry noodles coconut milk awful never order again from here
Sam . 2024-07-17
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Ok not a lot of meat and I asked for mushrooms found 1
Lorraine . 2024-07-15
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3.99 for a delicious lunch. Quick, healthy, spicy.
Tom Hawkins . 2024-06-24
MORE AT Google
Is a small box as heard on the reviews but I wonder if anyone actually opens up the box it’s a hearty little one , jam packed to the brim and definitely was more then enough for one person , 10/10 would recommend the flavours was on point!
Adam . 2024-05-23
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I love this place. Thank you for delicious food.
Aaditya Neupane . 2024-05-03
MORE AT Google
As you could see, I paid for portion, but had 1/2 of it .Very disappointed. Returned today to complain, but Bikram apologise and ofer me a free meal, it was delicious. Thank you very much.
Tina Witts . 2024-05-01
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Restaurant was closed even though they said they were open. My food wasn’t delivered.
Donnell . 2024-04-11
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First time using Hot Wok and we are elated we have. the food was hot, tasty and very filling. arrived within the time period allocated upon ordering... overall we are very hapoy and will ise again.
Dawn . 2024-03-30
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It was okay, just didn’t taste as good as competitors
Richard . 2024-02-28
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Waite over 40 minutes for 3 types of food. Poor guys was all alone doing all walk in orders plus online orders. Eat here if you have at least an hour to waste
Jessica Mari . 2024-02-21
MORE AT Google
Katsu curry is more like an Indian curry, not Japanese. Firecracker prawns were too sugary for me unfortunately.
Adrian . 2024-01-20
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Great tasty food very hot aswell well done
Samantha . 2024-01-20
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Tasteless overcooked noodles :(
Gabriela . 2024-01-19
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The food was cooked in correctly again and is so spicy. The rice is under cooled
Sarah . 2024-01-09
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didn't arrive, was tracking my delivery the driver went up and around where I live a few times then it came up as delivered. my address isn't complicated either! Bet the driver isn't hungry anymore!!
Jamie . 2024-01-09
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excellent as always! love this place!!
Jamie . 2024-01-07
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The rice is under cooked and spice is heavy. Can't eat it
Sarah . 2024-01-03
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Really good portion size & delivered hot!
Aled . 2023-12-29
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3rd time here for me now! excellent as always! delicious piping hot and quick delivery! thanks again Hotwok
Jamie . 2023-12-23
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Great delivery and love this restaurant
Jenny . 2023-12-20
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yet again excellent! delicious very tasty piping hot amazing food! this place is a must!
Jamie . 2023-12-04
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The chicken was terrible. I will like a refund for the salt and pepper. It was soggy
Sarah . 2023-12-02
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I requested noodles and received rice with lots of sesame seeds that i did not order to my teriyaki box
sara . 2023-12-01
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Very nice meal good flavours and not too greasy. Would recommend
Jenny . 2023-11-29
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No drivers available over an hour from ordering before delivery
Laura . 2023-11-25
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Bland and over cooked and was congealed. Really not appetising and couldnt eat it. Waste of money
Amy . 2023-11-21
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Very nice food and plenty of it.
Geoff . 2023-11-19
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I've been buying Noodles from hot wok from the day it was opened. But today definitely was not value for money or the usual nice tasty food. Very disappointed
Tunjay Karamanoglu . 2023-11-18
MORE AT Google
First time ordering from here. Very impressed! Fresh delicious and piping hot! Was sent with chopsticks and a menu which I'm planning on making my way through! Would highly recommend. Thanks Hot Wok
Jamie . 2023-11-10
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Not enough sauce on chowmein making it a bit bland and no baby corn in stock. Vegetables were not as many as usual. Food still tastes good though.
Laura . 2023-11-04
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Very nice and very enjoyable, only problem is would be an idea to mark boxes, v for veggie, m for meat etc. We sorted it eventually, but overall a great meal was had by all.
mark . 2023-10-30
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Sauce should be added separately. Sweet and sour sauce made meal all congealed and stick together and very gloopy. Hard gritty bits in food as well Spring rolls taste like curry not oriental spring rolls and should specify on menu
Rhian . 2023-10-29
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Food and service both was good.
Bikram Neupane . 2023-10-19
MORE AT Google
Wonderful food compliments to the chef
Ben . 2023-10-05
MORE AT Google
Very nice good Friendly service del the owner was brilliant
Raj Panesar . 2023-10-05
MORE AT Google
Did a takeaway for Teriyaki chicken and Seafood box along with butterfly prawn.
Debarshi Debnath . 2023-10-03
MORE AT Google
Placed collection order, made payment, arrived at location on the dot - restaurant (Hot Wok) shutters down, closed! App is no help whatsoever with refunds. Terrible service. Never using again.
Jay . 2023-10-02
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My first time order from this restaurant and I did not enjoy my food. I was left with bitter taste in my mouth.
Patricia . 2023-09-30
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Awesome taste and delicious cuisines
Jatin Gund . 2023-09-28
MORE AT Google
First time ordering from here, food tastes good but my beef noodles only had about 5 small pieces of beef in it.
Ash . 2023-09-27
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Food was delivered hot. Tasted amazing, will be ordering again.
Narjeet . 2023-09-24
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Everything was spiced when I didn’t ask for it that way the duck rolls was very horrible and the sweet and sour chicken was spiced wih seeds and chilli flakes packageing was good and the look of the box’s and stuff however food really let it down very pisointed I shall not be ording again
Monique . 2023-09-16
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We didn't enjoy it at all. Food was soggy, mushy. Rice was way over cooked and Meat wasn't very nice. It didn't taste fresh. Delivery was late. Will not be ordering from here again.
Maria . 2023-09-12
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excellent food and very reasonable price
GLEN . 2023-09-09
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Delivery coming 10 minutes late food was good but missing chicken chow mein
Mark . 2023-09-06
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Tried Chicken chowmein and Chicken fried rice. very bland, not tasty. Will never try again. The chef said it’s similar to Wagamama, Wok to walk etc… My expectations were high and after tasting the fried rice I was left so very disappointed. Chowmein was equally bad. Wok to walk is a 100 times better… This place needs to work on their sauces, spice levels, veggies that needs to go in, better quality noodles, keeping veggies crunchy and not soggy, list goes on…
Vivek Anand . 2023-08-29
MORE AT Google
All rice, hardly any mixed veg, beef or prawns. I say prawns they were actually shrimps.
james . 2023-08-27
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I ordered throught ubereats. I ordered 2 main meal they just 🤢 but crispy Wing and chicken grazo is really nice but never got drink which gutted cos I look forward for drink but got money back. Won't order again 😕
Veronica May Carter . 2023-08-24
MORE AT Google
Food arrived extremely late, the noodles where soggy. The only nice thing about it was the 3 mushrooms. Would never order again.
shaunnie . 2023-08-23
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£7.99 for that mini box is a joke. You get 2 spring rolls, 2 of the smallest gyoza I’ve ever seen and a prawn butterfly no bigger than a 50p pence. Absolute rip off of a place.
reece . 2023-08-16
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Chilli chicken was a bit burnt :( rice and starter was lovely shame about the chilli chicken
Jenny . 2023-08-15
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The meal was cold. They missed an item. Sweet sauce was all over the bag in side. And didn't have a driver to bring the missing item.
Devinder . 2023-08-02
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Rice box like a microwave ready meal, chewy processed chicken n beef, Iceland spring rolls prawns gyrzos, forgot my chips, rice box open n contents spilled into paper bag it was in. Terrible everything, never again, 0 stars, give a minus if I could, abysmally dealt with all round
A . 2023-07-29
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The food tasted more like a curry and not Chinese wok style....rubbish
Manni . 2023-07-29
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The tofu firecracker was so yummy!
Janki . 2023-07-28
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Ram is a great example of brilliant service!
mouline joshi . 2023-07-19
MORE AT Google
Delicious! Great portions. Will definitely order again
Habila . 2023-07-03
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Bit too salty, decent pricing, friendly staff.
Error 404 . 2023-07-02
MORE AT Google
The food is always great n the owner is also kind
huud ali . 2023-06-26
MORE AT Google
Noodles with no sauce or flavour. Worst wok food I've ever had.
James . 2023-06-15
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Fantastic food, not your normal Chinese style. Would definitely recommend.
Leigh . 2023-06-10
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The quantity of noodles and toppings was ok, but food itself was terrible over salted . I do like salted food and usually put extra salt myself, however this was way to much . You can’t taste any flavours but salt. The noodles was dry and cold despite I am 1 min walk away from the shop and delivery driver was very fast.
Oxana . 2023-05-31
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Poor quality food and small portions. Would not recommend - totally overpriced.
Jay . 2023-05-30
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Bland food not any spices. Friendly staff though
Rishi Kommuri . 2023-05-28
MORE AT Google
Really nice food will be ordering again.
Jenny . 2023-05-08
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food was salty, bland and not enjoyable, and the descriptions were too ambiguous to know what you were getting. Called to ask about allergens but no one answered in fact I was directed to some automated place that had nothing to do with anything. Overall the food was so bad i definitely will never order from here again. Also I ordered some vegan items and nothing was labelled so it was confusing at first to figure out whose food was whose.
Moremi . 2023-05-05
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The food is too salty. The chow mien is so over seasoned it’s bitter. The wings tasted like it was cooked from frozen. But the packaging is pretty.
sandra . 2023-05-05
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Service was efficient but the food was too salty
Lorraine . 2023-03-17
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Food extremely disappointing and not value for money. I will not order again.
Richard . 2023-03-15
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Can’t get a simple order right. Ordered 4 items. 3 arrive
Sonel Guneser . 2023-03-04
MORE AT Google
Extremely happy, food was delicious. Will be back!!!
Louise . 2023-03-04
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Being a single person thought I’d try these out - disappointing- mixed starter and chicken wings just over deep fried - and noodles sadly like I have bought some packet noodle and a cheap sauce and chucked in some bits.. overpriced for what I actually received - sorry not for me. I will stick with traditional Chinese and pray that one day they’ll make a bachelorette meal that’s a little more exciting
Kelly . 2023-02-27
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Ordered salt and paper tofu, instead received tofu covered in thick spicy sauce. Firecracker prawns cost £9.99 and contained only 2 very small prawns, rest of the dish was small chopped up veg with rice, really disappointed.
Nikki . 2023-02-19
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Ummmm absolutely terrible. Was like I’d bought a bag of Frozen stir fry then mixed it with noodles. The Thai curry was a while onion and mush rice. Wish I’d read the reviews before ordering.
JAMES . 2023-02-14
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We had 3 meals from you this evening and not one of us was happy with the food we got nothing we could put a finger on but something was wrong with all the meals. Mine (Singapore chow mein) was just like a mess with lumps of chicken in it tasty but the look was awful.
Pam . 2023-01-22
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Literally The worst Chinese I’ve ever had
Pablo . 2023-01-22
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Highly not recommend please avoid
Maksims Kuprijanovs . 2023-01-17
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Please please do not support this business! Extremely selfish, ignorant and ruthless. They don't care one bit about those around them causing untold misery. Please give your money to a business that cares about the community they operate in, not just how to fill their pockets!
Moonbeam Flow . 2023-01-15
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Advertised Salt and pepper chicken however had no taste whatsgever was like plain fried chicken. No taste to rice - disappointing had this before and was delicious
Hayley . 2023-01-07
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The worst Chinese food that I have tried in my life. Almost no meat, I paid plus 2 pounds for extra meat. It was a big portion of noodles and a few pieces of meat and a few vegetables. unsaturated taste. Not recommend
Valerija . 2023-01-02
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Very fresh and well cooked. Thanks
Mirjan . 2022-12-23
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Messed up, sent me the one with meat instead of veg fried rice.
Anant . 2022-12-15
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I'd ordered extra items to be within the dish that were not present within the dish
Liam . 2022-11-23
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Unfortunately our food was tipped over and opened at the bottom of the bag. There was alot of noodles and it was tasty, although not much duck or chillie was included. Overall was nice
Megan . 2022-11-15
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Food didn’t turn up how I ordered it. Dietary requirements were ignored, so I couldn’t eat the food. Didn’t look too appealing either. Won’t be returning
John . 2022-11-10
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My problem isn't with the food quality. It's the quantity. About 2 3rds the amount of a standard chow mein portion from any other takeaway and more expensive as well. I don't want posh food. I want fast food. Maybe portion/calorie amounts can be listed next to dishes when choosing what you want.
Richard . 2022-11-08
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First time tried this restaurant, wasn’t sure how big the boxes were gonna be as looked small in pictures, surprising large, filled to the brim and full of flavour! Will 100% order from here again and would highly recommend.
Daisy . 2022-11-01
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Amazing box meal! I’ve been hoping for a place like this for a while now. Full of flavour, right amount of spice. Excellent❤️
Simone . 2022-10-28
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Was really excited to try this but unfortunately it was a disappointment. I asked for Singapore rice noodles and I’m not entirely sure what I received but it was tasteless nonetheless. The salt and pepper chicken just tasted like spicy chicken strips and the rice tasted microwaved. Won’t be back here again.
Alex . 2022-10-27
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Spring rolls freezing cold. Chow mien hot and good.
Jon . 2022-10-13
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Really sorry but this is the worst Chinese I’ve ever had! The protein wasn’t in proportion to the amount of rice and the seafood box with the egg fried rice was so wet, thought I’d ordered a paella! And the beef in the Singapore style noodles was so tough! It was the first time I’d tried Hot Wok and it’ll be last time unfortunately.
Sam . 2022-10-11
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The food was disgusting.the vegetable in noodles were still frozen almost full onion inside and sea food was just few peice.i ll never order from then.
Andrejs . 2022-09-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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169 Opinions
A Disastrous Graduation Dinner Experience I recently hosted my graduation dinner at this venue with a group of 35-40 people, and the experience was nothing short of abysmal. From start to finish, the service was disorganized, the staff were rude, and the overall handling of my event left me utterly disappointed. First, I was required to pre-order all food a week in advance, which I complied with, under the impression that this would ensure a smooth and timely service. Additionally, I was informed that we would only have the table for two hours, which prompted me to instruct all my guests to arrive 30 minutes early to avoid any delays. When I arrived, the music and atmosphere were pleasant enough to raise my expectations slightly—but this was where any semblance of positivity ended. Despite having pre-ordered, the staff inexplicably decided to serve each guest’s meal individually. Not only was this entirely inefficient, but to my shock, they also made each person pay for their meal on the spot as it was being served. To make matters worse, some meals arrived a staggering 20 to 25 minutes apart, leaving my guests frustrated and hungry. For an event that should have been meticulously planned given the advance notice, this level of incompetence was unacceptable. The worst part of the evening, however, was the sheer neglect and dishonesty from the staff. Ten of us, including myself, did not receive our meals at all. When I raised the issue with the waitress in charge of our table, she was dismissive and rude, even attempting to lie by claiming that the food had been served and my guests had left—which was categorically false. Despite my complaints, no resolution was offered, and instead, I was met with further disrespect. Adding to the insult, I noticed an older group of people dining in a section opposite us who received their meals on time and were treated far better than my group, even though we had all arrived around the same time. I found this disparity in treatment baffling and deeply unfair, especially since I had taken the extra steps to pre-order and follow all instructions. As if this wasn’t bad enough, I was repeatedly told that we had to leave by 10 PM as the table was only booked for two hours. Yet, by 11:30 PM, I was still there with 10 of my guests, hungry and waiting for food that never arrived. Adding insult to injury, they had the audacity to charge me for Belaire bottles despite the fact that I didn’t even get to eat. The only thing my guests and I had were drinks from the bar and the biscuits and cake I had brought as souvenirs. To top it all off, the staff had previously made it a point to emphasize that they don’t tolerate “African timing,” claiming everything would run on schedule. Yet on the day of my event, my guests were forced to wait over three hours for food—an infuriating contradiction that speaks to their lack of accountability. The only redeeming feature of the evening was the music, but even that could not salvage this trainwreck of a celebration. To make matters worse, the staff invited us to return for brunch another day as some sort of consolation. Needless to say, I will not be returning to this establishment. What should have been a joyous occasion was ruined by appalling service, disorganization, and blatant disregard for customer satisfaction. I strongly advise others to steer clear of this venue, especially for important events, as they clearly lack the professionalism or competence to handle them.
66 Opinions
Needs a better and bigger space. Their pies are becoming unnecessarily expensive from 99p to £2.20 within a period of 2.5 years. Food is great with tasty Nigerian dishes, but if it becomes too unaffordable for the community they are serving the food, they may lose the patronage of the same people. Wake up Tasty!
203 Opinions
Food is CERY tasteless. Had the roast pork for £7 for 7 small pieces of the driest and salt less pork I’ve ever tasted. Wish I could get my money back. If you’re thinking about going, proceed with caution