Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 276 in 468 in Flintshire
Opinions
A pub we've passed many times but never visited. The pub looks great inside and serves a decent pint as well. Polite staff. Negative: car park is very small and we struggled to get in.
FlintshirePaula . 2024-10-08
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217 Opinions
I have always had fond memories of a warm atmosphere and friendly staff in the past, but I was incredibly disappointed with how rude the staff was tonight. I walked in to find a lot of people sat at the bar- okay, this cannot be helped, but staff had no clue someone new had approached the bar (in fairness she was alone, but I was dressed pretty uniquely in comparison to what I can only assume is the regular clientele). I was served and sat down quietly. My partner joined a little later and I purchased his drink as he entered. First drinks went down a treat and my partner bought the second round. He tasted his Guinness and wasn’t happy. Being a barmaid myself, I tried his drink and agreed something wasn’t right. I went back to the bar to make the staff aware of this. It wasn’t a complaint- I know that when the end of the barrel is close, the drinks occasionally taste off. From previous experience, the drink is either replaced, or an alternative offered (as I mentioned before, I am also a barmaid). Instead, the staff insisted there was nothing wrong despite not tasting it themselves and, quite rudely in front of a rather full pub, pointed out that many people were drinking Guinness. I would have accepted if she’d checked that the barrel was 1. In date and 2. Wasn’t empty/near end, but she refused to leave her post and continued to essentially belittle me. I returned to my partner feeling rather small and sheepish. He didn’t finish his drink, which he’d paid nearly £5 for (this is a village pub, not flipping London) and we left shortly after. Bitterly disappointed as I was looking forward to being reunited with a warm and welcoming pub.
959 Opinions
253 Opinions
This used to be a lovely place and the Sunday lunch used to be really nice. They’ve decided to put the prices up and cut the portion sizes now, I questioned about the children’s meal size and apparently it’s tiny now it’s a different chef and wouldn’t even suit a 10 year old. So had to buy an adult portion. Even the 10 year old finished the adults meal! Will never return