Horse & Jockey in Flintshire

I have always had fond memories of a warm atmosphere and friendly staff in the past, but I was incredibly disappointed with how rude the staff was tonight. I walked in to find a lot of people sat at the bar- okay, this cannot be helped, but staff had no clue someone new had approached the bar (in fairness she was alone, but I was dressed pretty uniquely in comparison to what I can only assume is the regular clientele). I was served and sat down quietly. My partner joined a little later and I purchased his drink as he entered. First drinks went down a treat and my partner bought the second round. He tasted his Guinness and wasn’t happy. Being a barmaid myself, I tried his drink and agreed something wasn’t right. I went back to the bar to make the staff aware of this. It wasn’t a complaint- I know that when the end of the barrel is close, the drinks occasionally taste off. From previous experience, the drink is either replaced, or an alternative offered (as I mentioned before, I am also a barmaid). Instead, the staff insisted there was nothing wrong despite not tasting it themselves and, quite rudely in front of a rather full pub, pointed out that many people were drinking Guinness. I would have accepted if she’d checked that the barrel was 1. In date and 2. Wasn’t empty/near end, but she refused to leave her post and continued to essentially belittle me. I returned to my partner feeling rather small and sheepish. He didn’t finish his drink, which he’d paid nearly £5 for (this is a village pub, not flipping London) and we left shortly after. Bitterly disappointed as I was looking forward to being reunited with a warm and welcoming pub.

Clean. Friendly. But don't accept the starbucks app. Not the end of the world.

Excellent family pub, great beers & lovely beer garden. Staff warm & welcoming happy to help. Dog friendly.

This used to be a lovely place and the Sunday lunch used to be really nice. They’ve decided to put the prices up and cut the portion sizes now, I questioned about the children’s meal size and apparently it’s tiny now it’s a different chef and wouldn’t even suit a 10 year old. So had to buy an adult portion. Even the 10 year old finished the adults meal! Will never return

Quick service, good value and tasty food, hard to beat! I was the only person in the shop but was served quickly, by a friendly young lady