Hooked Traditional Fish & Chips (Westmount) in Greenwich

This review is from 2023 (Can't remember the date) The chips were nicely cooked, there were big portions, and the fish was the biggest I have ever seen in London. I have visited a lot of fish and chip stores, and honestly, they are worth the price. The chicken burger—don't even get me started. It is expensive, big man. It is definitely worth it with how soft the buns are and how juicy the burgers are with the lettuce and onions, which is a plus. I just wish they provided a slice of tomato in the burger, which would go well with the onions and lettuce with it, or a small portion of chips or something as a side for the price of the burger, but it is really worth it nonetheless. Keep it up, Hooked! This review is from October 2024 Ordered from this place twice now since new management. The fish this time was way better than a few months ago which wasn't up to par for the cost (when they re - opened), but compared to last year (check the 3rd picture), it is quite disappointing as well. Having the "fish skin" ruins the overall cod as well as the batter for it compared to (the first picture); without the skin, it was perfect, and the price was well worth it compared to the 3rd picture, but it looks like the cod had gotten a lot smaller compared to most of the times I had ordered from here, but not sure worth the price of £17.50 (justeat) for the amount that you got. The chicken pie was hard from the bottom, like it's been out all day. The only good points are the chicken burger/chicken wrap, which is the highlight. I will reorder via here again for the chicken stuff, not for the fish & chips (anymore unless or if it changes), as it isn't worth the price, not even on a Justeat Tuesday discount off. I used to order from this place a lot from my goto joint from the past few years for the fish & chips (mainly) but this year since ownership has changed (a few months ago), it's been quite disappointing. At least the other stuff is alright, then downgraded. (in my opinion) Sadly, I have to downgrade my vote. The only thing that saved it is the chicken items, which was nice.

Since new owners have taken over sadly this chip shop has gone down in our estimations .hit and miss on food now. Have now found another chip shop .which is as good as hooked used to be.

Was just driving by , and fancied some fish and chips . Jimmy's Plaice , (ha ha). Good name for a chip shop . The shop was clean , service good , Bought Cod and small chips , and can of Fanta , averagely priced , batter was crispy, fish was tasty and the chips were nice and hot. Enjoyed Thanks

These are possibly the worst chips I have ever tried, they smell awful (really cheap dirty oil) you should not have to snap a chip? These must have been re-fried several times.

Under new management again…. This time for the worse. The reputation that hooked built up has been ruined. Chips are terrible, the portions are small and the prices are expensive! Wouldn’t recommend.

The tastiest fish I have ever eaten, the chef is very talented... and the staff are great to chat with 🥰 and the lady who served was great, customer communication is very good, may God give such employees to everyone😎🙏

I ordered a medium cod and chips last night and it has definitely gone wrong since the new owners have taken it over there was about 2 handful of not really nice chips and a piece of fish not much bigger then a jumbo fish finger and all this for just 18 pounds the batter was soggy as well I wont be going back .

I recently visited Hooked Chipshop and had a fantastic experience! The new owner, Sarah, was absolutely lovely—warm, welcoming, and made sure everything was just right. The chips were perfectly cooked, crispy on the outside and fluffy on the inside, just how I like them. And the curry sauce was delicious, full of flavor with just the right amount of spice. It’s clear that Sarah is bringing great energy and quality to the shop. Highly recommend stopping by for a tasty treat!

Fantastic service and lovely food. Highly recommended 👌🏻

Really disappointed with tonight's offering from Hooked. The chips were dark and oily and didn't taste great but the fish was ok apart from being quite small for a large cod. It hasn't taken long for the standard of fish and chips to slip since being taken over a few months back.

Firstly waiting 28 minutes when there was no queue is not great. Watched the chef put haddock in fresh practically as soon as I ordered. They said the delay was waiting for the chips. Not being funny, but cooking in a chip shop on a Friday should be straightforward stuff. When I got home, the haddock was as I’d half expected, well overcooked. Hard dark brown batter and the fish inside had shrunk and had dried out in places leaving big air gaps. Chips were fantastic. Still ate it but sad that I’d parted with best part of £20 for which would have been better spent elsewhere. What a shame.

Delicious crispy batter, fresh tasting fish and proper chips. Really good quality food and friendly staff.

July 2024 - Hooked - Alas the latest change of management hasn't maintained the premium status that the previous team established. The fish (Rock) was up to the high standard expected but the chips were soggy and disappointing and even the curry sauce has changed to a slightly spicy gloop rather than the tasty textured delight previously available. The ambience has also changed, the young lady on the till (who was there previously) was her normal helpful and cheery self, but there was no interaction with the other staff other than to present my order without any dialogue upon it's incorrect completion (the curry sauce was omitted). Hooked is still an acceptable fish and chip shop but no longer justifies its premium prices with its reversion to the sort of offering available elsewhere locally at more competitive prices. Hooked - Delighted to change the review following a change in management. This shop has gone from mediocre to fantastic. The menu has expanded offering greater choice and the standard of cooking has improved experientially. Chips are hot and crisp with floury centres, fish is nicely battered and cooked to order and is hot and tasty. Have really enjoyed everything I've eaten from here since the change. Only downside is with the cook to order policy and increased popularity it's no longer "fast food", especially when busy waited twenty minutes for fish and chips this evening, friday, (but worth the wait). Jimmy's Plaice - Not a great fish and chip shop. Limited food availability at 8pm. Chips were luke warm and soggy and sausages were almost cold. Disappointing.

I was very disappointed, my rock was totally over cooked,the batter was brown not golden hard and brittle,the chips were average but to be fair my wife’s cod was very nice, the place was very busy both the shop and the phone so they must be doing something

1st time visiting Hooked since the previous owners departed, sadly the good food quality appears to have departed with them. Soggy greasy fish & chips. Hopefully the new owners will quickly put Hooked back in the map for good Fish & Chips, coming from one of the oldest eateries in Eltham (The Eltham Grill) they should be able to do so. Friendly staff was a plus though.

Our last visit here was disappointing. The fish we had was quite dry, and the chips were not as good as they once were. We placed an order earlier in the day for collection, but they only started cooking it once we arrived to collect, which defeated the object of pre-ordering. Because of this, the service was slow.

May 2024 taken over by Eltham Grill - they use different potatoes not as good as previous owners chips imo - chips not crispy. Rest of review is for the now departed management - the previous owners took this over about January 2022 (the previous owners before that and management were not running their shop professionally to be polite) and the new patrons have made a good refurbishment of the premises inside and outside - it’s well run with friendly staff and their chips are excellent (so many chip shops can’t even do a good job of chips) but Hooked have it to a T. You can have a small £3 large £4. Also on offer all the fish options you would expect plus saveloy, sausage in batter, pies, curry sauce etc etc. Take away only - if you like piping hot chips crispy on the outside and fluffy inside this is your place. If you find this helpful please press the thumbs up button and consider following me - I will follow you back 😀 thank you

So much oil! The chips were so burnt you could tell they were not fresh! Fried more than once. Didn't enjoy at all most went in the bin.

Under new management!! Nice spicy wings. Unfortunately the curry pancake roll wasn't nice. Probably the best chips your going to get locally ! Nice crispy battered fish and a extensive menu. Do like the cod bites option if you don't fancy a whole piece of fish with a decent curry sauce. Always busy here but staff seem the cope with a good system Staff polite and attentive. Phone orders are possible. Glad to see this business doing well as its a massive improvement to past owners. Outside dining area. Parking is limited in the area.

I really loved this old hooked fish n chips owner until new management takes it over. They have the best fish n chips ever!!! But now the chips are soggy, the fish shape i dont like and battered sausage too dry ….Anyone knows where the old owners of hooked gone to? To the nee management please can you make your chips crispy outside and fluffy inside? Make fish flatter not rounder…

Best fish and chips I've ever had the chips where crispy and non greasy 😋

Nowhere near as good as previous owners, i am sorry to say, the chips were ok but the fish. Lacked the je ne sais quois that Hooked had captured and justified the sometimes extended waiting times. Adding a dilveroo style option does not help the traditional pick up style customer. I hope this review helps you develop your posture. One positive is the excellent customer service provided by the lady who has remained working there post transition.

Flavour of the chips was non existent, but lovely staff

Unfortunately the fish and chips isn't as good under the new owners. Chips were very disappointing.

My partner and I were big fans of Jimmy's Plaice and then Hooked (former management). It has now been taken over again, and am now dropping the stars from 5 to 4 unfortunately. They definitely need to improve on their chips which previously were exquisite! Bring back the crispy coating and keep the fluffy inside! I also do not like the wrapping of the chips - having them in a bag just like previous management did was much better; just felt more secure when unwrapping and also it did not stick to the paper that much. They also need to work on their vinegar and salt ratio - previous management had that to a T! Really sad that we now had two changes of management - we miss them dearly, but I do hope that they are enjoying their well earned breaks whilst sipping Pina coladas on the beach somewhere enjoying the fruits of their labour! Wishing the new management the very best, but they need to make some adjustments to make it comparable to what won us over in the first place!

Lovely fresh fish, fantastic friendly staff, fast service literally couldn’t do enough for us, 8 adults 3 very young kids

UpdatedJune 2024. Hooked is now managed by the Eltham Grill House and there are significant changes. The fresh cod I ate today was smaller in size but beautiful, The batter and chips were below the very high standards of the previous owner, who also cooked the food. Hopefully it will improve as the new team learn to create crisp batter and chips, but they have a steep learning curve and Eltham diners are not known for patience. I shall return, as a decent f+c shop on the doorstep is important to me I wish the new management and staff well. They have a very hard act to follow! Good luck. My previous review is below. Undoubtedly the best fish and chips I've been having in SE9 for a long time. Well done to "Hooked" for turning the old business around so quickly. Always smiling faces and great value. Maybe I should not be saying this, because as the word gets around the queues will grow! Good luck to the new owners. I am one very satisfied customer.

I recently ordered fish and chips from Hooked Fish and Chip Shop in Eltham, and I was thoroughly impressed! The food tasted great, with the batter on the fish being perfectly crispy and not overly oily. I also tried their chicken wings, which were delicious and well-seasoned. It's clear that they use fresh ingredients and take pride in their cooking. I highly recommend this place for anyone craving quality chippy. Definitely my go-to spot from now on!

Good food, good service and good lunchtime specials so you can go at lunch aswell as dinnertime thanks will be back just wrap the chicken wings seperate next time as they got soggy from the chips salt and vinegar (I will delete this part once you've seen it as just my feedback)

High quality cod and chips & good customer service. What else you want !!

We got the over 65 specials of cod and chips, it was lovely, freshly cooked with plenty of large chips. The service was great too

Great service and fantastic fish

Walked into the shop and was greeted by a very friendly smile. Ordered cod bites and chips. Had to wait 5 minutes for the cod to be freshly cooked which was totally worth it. The fish was so fresh! Will definitely be back!

The very best chicken and chips I have ever seen. The fish also is fantastic. Hooked have some special spiced delicious potatoes. I really enjoyed the food.

Favourite fish and chips restaurant in Eltham

The chicken burger I had was so good and great customer service definitely going back there again.

Lovely new owners and management very impressed with diyanna young girl that served me was lovely . Got generous portions must say the haddock I ordered was lush very tasty all freshly prepared in front of me I used to always go here it’s my local must say improvement in taste of food is impeccable! Definitely happy that I can keep going here brilliant improvements will be recommending

Good service, good food, new management doing well. Fish portions could be bigger. Will definitely be back!

The best fish and chips around the area , friendly team hygiene great , best food! Living area 7 years and all my friend go same place, everyone I recommended to try it.

Tried this place for the first time tonight. It’s fantastic in every single way. Lovely, professional staff, great food at great price. Will definitely be back

The chips were outstanding, best in London in my opinion. Nice and crispy, not oily and perfectly cooked. Staff were top notch and very family friendly. Highly recommended

Absolutely love! The best fish and chips! Demi and the staff are all so polite and friendly and get to know you! They all work so hard and the food is just 10/10!❤️

Great fish and chips but plenty of other choices too.

Anyone giving less than 5 stars should go and see the doctors 💊💊💊. Finest fish and chips in the vicinity of southeast London. 😋🤤

Delicious food, my family and I always use them, great chat while you wait and occasional cod bite while I wait ! food always fresh , can't fault them at all

Always excellent fish and chips, best around by far.

Excellent service wonderful food friendly staff

Just had the haddock and chips for lunch and verdict is top class fish cooked to perfection and lovely chips will definitely be coming back soon

Absolutely delicious food. Great customer service. Extremely generous portions.

Best fish and chips in area. Eat in or take away. We've been many times.

very good food . very fair prices and happy nice workers. highly recommend

Really nice fish and chips. Service with a smile

Omg! I've never tasted a sausage in batter THIS good, great size, plenty of batter and not the usual cheap tasting sausage! Fab chips, and all cooked fresh, all looks amazing! But always very busy!

Wonderful staff, food cooked freshly while you wait, excellent quality and great menu

Fantastic fish and chips, large cod is large!

The best fish n chips I've had since The Fish Inn closed down! They were perfect!

It was heaving which is a sure sign it’s good. Very very organised and the food was absolutely delicious, crispy food quality chips, amazing fish and for a medium cod it was huge! Definitely going back.. staff were Organised and seemed to have everything sorted.. amazing.. too job guys

Very polite staff everything cooked fresh reasonably priced but food is exceptional.

Best chip shop around well worth the drive, if you’re hungry it’s the place to go!

Best fish and chips we've ever had and the owners are so lovely too. We won't go anywhere else.

We tried the fish and chips they were superb . My son lives in eltham so when we visit again we shall be buying again .and we did again today , friendly service and great fish and chips .

Tried this fish and chip shop for the first time this evening, and unfortunately have been left disappointed. I ordered one haddock and chips around 6:35, a few people waiting but not crazy busy so didn’t expect much of a wait. Waited for a while, could see people coming and going who had ordered after me, so I enquired how my order was coming along, was told it’d be one minute, so I waited again, I then had to enquire again as two more people who ordered after me left with their food, I was told my fish was still cooking but was now ready, this was 25mins after I’d ordered. Got home, starving, was quite pleased with the size of the fish, but appearance wasn’t great, with quite a lot of clusters of black bits on the batter from the oil it was cooked in. The fish inside was over cooked sadly. The chips tasted decent but not many of them and a bit over cooked also. Sadly I didn’t finish the meal as it wasn’t very nice. Overall, on this experience, and for £12.50, I wouldn’t return I’m sorry to say.

Fabulous Fish & Chips, cooked fresh with great portions. You'll be 'Hooked' in no time!

Best chip shop as far as I'm concerned me and my partner make a joke and say once you go there you'll be hooked for life

Absolutely Gorgeous Cod & Chips I'd Highly Recommend Giving This Place A Visit 👌 👏

Great fish and chips but order directly by phone with them if you’re collecting

Very nice and friendly staff. You will generally have to wait for a short time for your food as it is freshly cooked to order. I only go there once or twice a month as the prices rise. On the last visit, large cod was £10 and large chips £3.50. The medium cod and chips was cheaper but not massively and i cannot remember the prices. Is it worth a visit ? Yes but not too often as prices make it very expensive for a family takeout even if everyone has smaller portions. As it is a treat for the family i dont really worry too much about the prices but i definitely wince when paying it LOL

Great fish and excellent chips, not forgetting the tasty mushy peas. The people who work there are very thoughtful and friendly. Best in area without any doubt...keep up the great food and service.

Really good, fresh, hot food and friendly team.

Top notch this place, the sizes are ridiculously big! When everywhere seems to be costing more for less, Hooked is a great place to have a family treat, with value for money. The large haddock and large chips could easily feed 2 adults & 2 kids! Food was brilliant, everyone really enjoyed it. All the staff were lovely, chatty and helpful. Won’t be going elsewhere from now on.

My Pukka Mince Beef & Onion & chips was so so nice. The chips is some of the best I've had for long time. 10/10

Great service, I placed an order to collect, although I still had to wait when I got there, the food is amazing and well worth the wait.

our go to local fish and chips shop. fish is always freshly cooked and chips piping hot!

Great food. Always good. Always hot. Always on time. (If the weekend go pick it up, they're so good, they have to close delivery because so busy) Seriously go try this place.

Large portions. Nice and fresh.

The fish and chips is the best in the Area Very popular shop is always busy waiting time is roughly 10 minutes but that just shows how popular they are here well worth the wait

Amazing fish and chips. Always fresh and delicious. Never too greasy and the folks working there are so nice. Our east favourite!

I've heard read so many good reviews about this Fish & Chip shop, and we found that you get good portions. The batter on our fish was quite soggy, not nice, and crisp. In the future, we will go to the Vintage Fish bar in Lee, far superior Fish for a similar price. Overall disappointed.

Amazing cod bites,what a really nice owner this chip shop has,lovely and clean place,very reasonably priced,and great food

Took my two boys there, food was great we sat outside on there benches on a hot day. The service was great, very happy with the experience all round.

Great place, great people, great food. Amazing chips and chicken burger. Will be back again soon for sure 👍🏼

Really good fish and chips with excellent portions. Great to have them nearby

Freshly cooked for your order 😋 delicious meal friendly team

friendly staff and a great service 👍 I'd rate 6 stars if it let me lol food is amazing 👏 😋

Just a brilliant Fish and Chip shop with great quality food and service.

Fabulous fish and huge! Would definitely buy from them again & I'm a Yorkshireman!

Hit on this place as a last minute Google at the end of a stressful day, what luck!! Delicious food, massive portions, lovely friendly service. The Yorkshire chap in the passenger seat, who doubted there were any decent chippies South of Sheffield, has eaten his words. Maybe that's why he can't finish his humungous fish. Hehehe.

Usually it's perfect , however really don't know what happened to yesterday's meal , chips were so different, size , taste, maybe a different supplier and chef but no where near as good. The rock was tasteless. Very disappointed indeed. Put me off ordering again for a good while at least 😌. It wasn't a cheap meal either £ 44.00 .

Lovely people, lovely food.. what more can I say, other than we thoroughly recommend...👍

Best fish and chips in the area. Has got expensive but so have all fish and chips shops, and the portions are LARGE including the fish so can probably do with one fewer than you think you need to get the price down a bit.

Just popped in on the way past, had lovely fish, chips and extras. Great food, very clean and efficient in the shop, good price for what you get.

Food is very good BUT waited 25 minutes last night for one large cod and chips !!!! I waited patiently in the queue for my food but when 2 people who came in after me get their food before me it’s not on . Sort it out .

Food quality is incredible, good portion sizes. Friendly and well run. Will definitely be back soon!

Friendly service and freshly cooked fish and chips.

Finally, a decent fish and chips! Ordered from Just Eat, food was nice and hot. Haddock tasted delicious and fresh. Will be ordering again!

Brilliant! Fresh! Great service! Highly recommend!

Fish and chips, very long wait for it to be cooked and was quite greasy. Fish was suspiciously large and full. The chips were very nice. I would still recommend trying here.

Went there today and ordered two medium cod and small chips, just wow is all I can say the cod was big enough to feed at least 2 people and we had 2 of them and plentiful amount of chips This place is brilliant and probably the best in south east London, very friendly owners and staff all cooked to order so real fresh highly recommend this takeaway

Wow just wow. Heard good things about this place so had to try it and it didn't disappoint. Wow the cod was lovely and fresh like at the coast. Great value for money.

Let see... We were hooked so to speak and became fairly regulars as they were above the average fish and shops with quality buttered fish and more to the point quality crispy chip, regrettably the quality of the chips have declined quiet considerably ( not the same brand of the opening and not crispy enough for my liking) We are disappointed as I championed them from the beginning thinking great "someone for once understand quality fish and chips and not just Rick stein" Unfortunately that was short leaved