Honest Burgers Old St in Islington

Food fantastic (love your burgers and rosemary chips), unfortunately grumpy service didn't match the food on this visit.

the GM Michelle treated me like royalty. was extremely friendly, explained the menu, came to check on me often. made me feel that I was welcome. I can not express how I was blown away by her professional service

The burger was very good but the chips were soaked in oil and overly salty. Reasonably priced.

A last minute find, but wow what an incredible find it was! Smashed burger to die for, so tasty and well cooked. Service was outstanding too, so quick. Hands down the best onion rings I’ve ever had, and they’re huge too so don’t overdo it! Totally fresh food, everything cooked perfectly to order, could not fault it. I only wish there was one closer to where we live!

Decent burger but very slow and inattentive service considering it wasn’t busy

Excellent burger and the best fries! Highly recommend this restaurant 👌

Lester (orange shirt with glasses) was not only rude but he also barged into our child's pram multiple times whilst our child was asleep and continuously touched the pram, We asked for the food to be well done only for Lester to hand us pink chicken in which he stated that is how all of the chicken is …. Not a single apology from him for his lack of respect and consideration which is a shame because the rest of the staff were lovely.

Tasty vegetarian burgers and crispy chips. Very friendly and helpful staff ❤️🍟😊

AMAZING BURGERSSS. Love it they’re so good and made of good quality, I highly recommend coming here if you love burgers. The staff are nice and the service is good although sometimes it can slow.

Among all Honest Burgers that I have been to, this is by far the worst. The staff is so incredibly unfriendly - this is a hospitality business… My order didnt go through, so I waited for 45 mins for my food. No apologies what so ever. What is this?

Food was totally underwhelming and bland. Had the smashed bacon burger.

Very friendly and very nice staff, the food was not worth the hype compared to other small burger joints. It was an okay burger. I would try something else to give it another chance next time to see if it makes a difference.

amazing food and awesome service!

The food and service were good but inside the restaurant it was so cold that the food went cold quickly. I know that Saturday it was a cold day, but what about the heating?

Pohaval.. Not juicy incomprehensibly sweet sauce and min ingredients the size of a regular poppy seed cheese m menu price 11 £ in fact 14 £ for the service they sewed themselves 1.75, not worth the money and time

The worst burgers and fries we ever had. So disappointed,tasteless!!!

I liked the pickles served with the homemade food. The sauces were perfect, and so was everything else.

All in all top notch food. Highly recommended. Order the side sauces and some extra pickles

Kazi was so nice and friendly. The burgers were delicious. Good atmosphere and music. much appreciated!

Great lunch. Delicious burger and lovely staff.

Really good burgers with a good price-performance ratio Service was good and quick

Servicio al cliente extremadamente decepcionante por una empleada blanca mayor. Tardó una eternidad en traer la factura a pesar de que el restaurante estaba relativamente vacío. La comida estaba bien y el bollo estaba bastante seco.

Had to wait a while for a table, but it was the weekend, so it was not unexpected, but the food order came quickly. Excellent quality food, good portions.

This Honest Burgers was super busy on a Tuesday evening in the run up to Christmas. It feels perhaps a little cramped when sitting down to eat in, often perched on a corner or trying to squeeze between tables. Maybe one or two fewer tables would make it ideal. The food was ok, maybe even good, but the cheese on my burger wasn’t correct and it took me a while to work out what tasted different. Drinks were good, my colleagues particularly liked the Stonewall lager in a can.

The vegan burgers are very good, the best in the area, we go there regularly, I recommend!

The vegan burger is a great choice - it’s both delicious and satisfying!

Disappointing burgers at this place. We have been to four other locations that were much better. Got the Honest beef burger with a gluten free bun and the Holiday Special Camembert beef burger. The gluten free bun isn’t good. Dry and tiny, barely containing the burger itself. For the price, you’d expect well seasoned beef patties but both burgers had no seasoning and tasted like nothing on their own. Upon arrival, both burgers seemed like they had been sitting long enough that they weren’t hot. The fried cheese in Camembert special was lukewarm / almost cold, so clearly hadn’t been freshly fried. The Camembert special only tasted okay due to flavour from the fried cheese and cranberry sauce given they didn’t season the meat. The only thing going for the burgers was that they were cooked to medium as asked.. Honest burger w GF bun - 2/5 Camembert special - 3/5 Rosemary fries - 3.5 Rosemary fries are good, but that’s it. Won’t be returning to this location.

I love their channel. Nothing to say about the quality of the food it was great. I would have given it a 5 if the service wasn't too gruff.

Incredibly poor experience on Friday (22/11). Met at the entrance by a surly waiter, who assigned us to a table that was soaking wet from a poor wipe down, despite the restaurant being a third full. The said waiter asked us if we were ready to order within 15 seconds of siting down, and proceeded to ask every 30 seconds, despite our drying the table and then looking at the menu. He was then disingenuous about a promotion Honest is currently running and mistook our order on this promotion. We had no fault with the food, and it was delivered promptly by another waiter. When it came to paying, the previous waiter was disinterested and ignored us on two passes by our table. He then brought the bill over which contained items that we hadn't ordered. We challenged him and he tried to deny his error, before relenting. We then learned that the ordered and consumed items were INDIVIDUALLY cheaper than the promotion he had been pushing. We had a standoff and refused to pay the additional charge. He eventually relented, again, after our demanding to speak with the manager, and then muttered something under his breath when we said we would not be paying the service charge (why would we pay for such terrible service?). Honestly (no pun intended), this guy should be sacked; he's an embarrassment and i'm sure we were not alone in facing his tantrum, deceitful, and child-like behaviour that night. Honest should also look at the promotion they are running at Old Street, since it is not a "promotion" per sae, across all of the items within its scope, and their individual order price.

Fui aquí para un almuerzo rápido. Tengo la nueva hamburguesa aplastante y estaba delicioso! Deberían vender la mantequilla marrón mayo para llevar a casa, ¡está muy buena! Nunca he tenido nada igual en una hamburguesa. También tenía un precio resonante. El personal era agradable y la comida salió muy rápido. Con todo, volvería ahora mismo si pudiera.

I went in there on a Monday evening, the music was too loud. They brought me my food without any napkins on the table, I had to ask. The food was delicious. I had a tropical fruit punch cocktail and it was a bit weak. I won't be going back to the one in old street, London.

Very nice food,very good service-thank you Jan. I will be back soon 😊

Nice place for a quick bite! Good quality burgers with delicious rosemary fries! We also had the onion rings (we thought they were a bit less because of the lot of batter and little onion) and the chicken tenders, which were very tasty!

I've never had a problem with this branch of Honest Burgers, but my visit last week let me down. The two staff who were serving me were rude and could not tell me basic facts about the food and drink. I asked how strong a certain bottle of beer is, and they could not tell me. I mean hey... they could just read the bottle label for me! I pointed this out to them and they still refused. When it came to ordering my food, they asked me how I'd like my burger cooked - I asked medium rare, but they served me one well done. At this point I was in a rush so did not put up a fuss, I ate, paid and left. I like Honest Burgers but won't be going back to the Old Street branch.

for us was definitely the rosemary fries – fresh, crispy, and an incredible addition to the meal. The friendly atmosphere and quick service made the experience even better. An excellent choice for a delicious and hassle-free dinner in London! We’ll definitely be back

As usual, the burgers are great. However the service has been a real let down at this outlet. The male front of the house (or one of the staffs) are not friendly. When we came in, it was around 3pm so the place was basically 80% empty, and he put me and my friend to a super small table with the most upright seat you could possibly find. He wasn’t helpful either, had to ask 3 times for tap water. Ordered onion rings but it wasn’t served.

Fast and reliable, always hits. Might want to consider not putting a piece of paper on the bottom of a salad though. Got very soggy

The manager is extremely rude for no reason - Food quality is just average. Avoid if you don’t enjoy be surrounded by rude people.

Been there few times with my vegan friend. He is very happy regular customer there. I'm very happy meat eater after two visits. Buns are nice. Fries sizes are very decent. They have lemonade pitchers which is also decent value from money and nice taste. Recommended.

One of the worst burgers I have had. The beef was far too overdone and very dry, there was next to no relish in the bun so again, it was dry. The coleslaw and salad had no taste. The only ok thing were the chips but they were even soggy. Service was also some of the worst I have had in London, rude and incredibly dismissive, grabbing menus off us and backchat. I think he’s the manager. Don’t spend your money here.

Such a unexpectedly tasty little place lovely atmosphere. The burger was banging With rosemary fried spot on I didn't expect it to be so tasty but well done to the chefs I would definitely recommend and revisit

I found the service to be unsatisfactory and after receiving my meal I realised my food was under cooked. I was dismissed and later offered another burger. I didn’t finish my meal, because I was sure it wasn’t prepared properly. I experienced food poisoning.

Always good for Gluten-free and Jan was a superstar

the service was terrible and the manager with glasses is extremely rude for no reason. he tried to split our party up even though there were plenty of seats, was very aggressive throughout, and even made weird judgmental comments about the food we were ordering. it felt like we were being told off the whole time. at the end, they gave us the wrong bill and tried to charge us for more than we ordered for almost 15 minutes before realising they were wrong. awful experience and the manager is one of the rudest people i've ever met- do not come here.

Delicious food and great service.

Best veggie burger I’ve ever had. Shame we can’t get their meatless bacon in the states (unless Tesco opens up here soon).

Amazing service! I was able to swap the special burger from beef to chicken, the service was quick and friendly. Yan helped us a lot with the same :)

A favourite go to for the best burgers! Perfectly juicy and even more delighted to discover you can order their rosemary fries now without the rosemary... I tried their new BBQ chicken tenders this time... And.... They were divine!!! D r e a m y. Bonus is they are dog friendly!

Good burgers overall and the service is very nice!

The burgers and fries were really good, the service quick and professional, overall it was a great experience. Would definitely come here again.

straightforward good burgers, as the name implies

Nestled near Old Street, Honest Burger offers a casual dining experience with a focus on quality ingredients. On my recent visit, I was excited to try their Halal options, specifically the chicken tenders. These crispy bites were nothing short of delicious, perfectly seasoned and fried to golden perfection. However, my excitement waned when I sampled the Honest Fried Chicken Burger. While it boasted a juicy chicken breast, American cheese, and a medley of toppings like ranch mayo, lettuce, and pickles, I found it lacked the punch I was hoping for. The buffalo sauce was barely noticeable, leaving the burger feeling a tad underwhelming. On a brighter note, the mint lemonade stole the show! It was incredibly refreshing, striking the perfect balance of sweetness and zest. Overall, while the chicken tenders were a standout, the burger didn’t quite hit the mark for me. I’ll definitely return for that mint lemonade, but I might explore other options next time. If you’re in the area, give their tenders a try!

The food was fantastic, but since the venue was so quiet we were being approached by different staff members every minute despite just sitting down asking If we were ready to order or not. After saying no a couple of times within a couple of minutes, it was really annoying having sat down just 5 minutes earlier. It continued right till the end even after paying the bill and getting ready to leave. This ruined the good food and it was poor experience.

Friendly service and some of the best burgers in London

I am delevry driver have visited at restaurant and requested for use toilet. They told me driver not allowed to use. Delevry driver are business partner. We work in all types of weather bad or good. Are the driver not human being? We have no feelings and no phisical need as pee? It's shoking experience. I can't expected this

The manager (Michelle) reached my in email and then I have never heard back from him

The burgers are okay but on several occasions I was either forgotten or left standing for 20 minutes waiting for a table eventhough half the place was empty. I stopped going there because it happened so many times.

Our waiter was quite rude and we didn't feel welcome at all. Three of us ordered and he got two of the three orders wrong. The food was fantastic but the poor staff experience let the place down

Staff were rude. The only words the Server taking our order used were "you ready?" And "next". They cooked my burger 3 times before it was edible.

As always, delicious food and great service, especially today when we served by Andrzej. Made our evening ☺️☺️

Order Received wrong and with no cheese . Not happy regarding .

En la zona para trabajar la semana que viene. Alojarse en un hotel local. Recogida ordenada antes de solicitar tiempo. Burger era bueno. Las patatas fritas estaban mal frías y no muchas. Slaw era decente, pero no había cuchara o tenedor en la bolsa.

Honestly it was a sad experience. Food was decent but the staff was rude and unpolite.

Honestly this was a very bad experience, the waiter was rude during the whole service because we arrived at 1030pm and they close at 11am, then when I was asking for the bathroom and another member of the staff was extremely rude because he thought that I wasn't a customer, the food was ok

Disgusting! We just observed the staff dropping the spoon of the ice bucket on the floor, picking it up and start using it - without cleaning it 🤢 Thankfully we didn’t start eating yet 🙏🏻

The Tribute burger is alright, however I found the fries particularly average. They aren't cut all the same length so the cook is always extremely varied. There is better burger spots in London for sure, but not Honest Burgers won't do a bad job satisfying your cravings if you are in a pinch.

I had a disappointing experience with the service. I ordered an Honest burger but received one with a double patty. When I inquired about the mistake, the staff member insisted that I had ordered a double, despite my frequent visits (over 50 times) where I’ve never ordered a double patty. Instead of addressing the issue, he shrugged it off, leaving me to remove the extra patty myself. When I asked for the bill, I requested the removal of the service charge. Upon asking why, I explained that my order was incorrect. He responded by saying, "You got a double patty for the price of a single," as if I should be grateful for their mistake. Everyone makes mistakes, so this review isn't about the error itself but rather how it was handled. Simply removing the extra patty and giving me the burger as I ordered would have been satisfactory.

As a chain, it is very worth it. Nothing bought with hamburger franchises in Spain. The food was quality and the burger included delicious potatoes (and a lot of them!), and even so, the price was not exorbitant. Very good place to go to enjoy a delicious burger.

Great food, fast service. Tastes just like homemade! 👌🍔

Increíble lugar, Lester era un anfitrión increíble! Todo salió genial, muy contento con la comida! Volveremos de nuevo!

We were a large party of 25 for a children’s birthday party - and we couldn’t have picked a better venue ! From start to finish we were incredibly well looked after by the amazing Peter - he managed the large food order (including 14 very distracted and excited children!) incredibly well. A huge thank you !

Awful. The waiter we dealt with was incredibly rude and passive aggressive. We just left without ordering rather than deal with him. Literally one of the worst experiences I’ve ever had with a staff member in a restaurant. Edit: Despite asking me to follow up with them via email I've never heard back, so we can add wasting my time after the fact to the review too.

Petar was amazing! Exceptional service

Petar was excellent!! Will be coming back😍

Whenever I want to go to have a burger this is the place I choose after trying other chains as well. The meat is always fresh, the fries are crispy and well flavored and I love there burgers of the month. Strongly recommend, and the service is great with very friendly waiters like Petar.

Very nice place and food is delicious

Great food, just quite a small restaurant, sat at the window seats next to each which weren’t great for room

Great burger and amazing service. Peter was absolutely great and an amazing presence overall. I would highly recommend the special burger too!

The food is great and Petar is an awesome server, I love being a regular here

All of the food was amazing and Lester was too!

We had a very welcoming and friendly waiter at the door (I think Lester). He looked after us and checked up on us while we were there, looking forward to visiting again.

When you order a dish, but half of it arrives, the second part of the same dish arrives 15 minutes later. It was onion rings and gravy. Staff asks you what the issue is and walks away without listening for the answer.

Ordered the Buffalo chicken burger (which comes with fries) and a lemonade. The seasoning, sauces and crispyness was on point! Massive thank you for also making it halal! please also offer halal beef options!

Food was cold and dry. No sauces available for the fries/chips and the burgers were ridiculously small. Not worth it at all. Do not bother ordering from them

Everyone was friendly and attentive. Both me and my partner said they were the best burgers we’ve ever had! 10/10 would recommend.

I am very satisfied with the service. I was served by Petar, he was very polite and professional. The food was very delicious and the meat was cooked perfect.

Its always a good choice to eat a good quality burger when go to London.

Very bad manangement, waiters are rude. They dont serve the food on time!

Was craving some decent burger, when I saw the photos on their website it looked nice and I’ve heard of their burgers to be good. Went to collect my order from the old street branch and it was dead quit, it was weird, but I thought maybe it’s the time of the day I went in. I had already ordered online on my way, so I don’t end up waiting around because it says waiting time around 20-40 mins. I got a burger, came home and to my shock, the chips looked like they were from the day before. For £11.60 I believe for a burger and chips I was very disappointed, even fast food restaurants do look fresher than what I had. I’m convinced I was giving a burger that went bad, the lettuce were soggy and yellowish, you can tell it was old and it smelled. The chips were defo not fresh. I think they made them sometime in the morning or the day before and just reheated it. I couldn’t eat it even tho I was so hungry and being pregnant I couldn’t bother going back to the shop and ask for a refund. I’ve added photos so you can see what I mean.

I’ve always loved Honest burger but my experience today is extra special with my server Lester, excellent service. Very friendly environment here @ old street ❤️

I love honest burger, but i loved it even more after being served by a very friendly staff (Lester). Excellent serve and gorgeous food!

Great fast casual experience. Excellent service and staff!

I really like this place because the burgers are great. the chips are very good. it has good price and very friendly employees, especially Peter.

Peter was amazing, really helpful and friendly, would recommend!!!

Petar was great - excellent service, excellent food!! Thank you

First time here. Minimalist setup, quick and friendly service really. Atmosphere spot on, at the end music playlist went little off though. Burger was great, medium cooked as requested. Chips went very well with the bacon gravy! Great overall.

We come here every Sunday after football.

The place smelled musty, table was dirty, I asked for an empty table at the back, waiter said no. Decided to leave, don't know how the burgers are, I still like the experience when I eat out, started bad, no second chances.

shockingly poor, really sad waste of a cheat meal. the burger was hardly seasoned, it tasted so bland ! the onion rings were soaked in oil and had a fair bit of uncooked batter when bitten into. at least the ambiance seemed nice and the service on point.

Can I just say 'WOW'! Had a night away in London for a gig with hubby, and were looking for a bite to eat before we had to get ready for the concert. Saw this advertised last minute, looked at the menu and immediately agreed between us that this would be the place to go. We were immediately greeted by friendly staff who let us choose the table and gave us menus. The drinks were amazing and nostalgic (mint lemonade), then we were served up with a starter of onion rings with the bacon gravy - these were PROPER onion rings, fully battered large rings. Then the food - I went for the tribute burger which sounded delicious from the menu, was even better when I took my first bite. I don't usually like getting messy with my food but THIS was an experience. We also had the BBQ Mayo on the side and the seasonal coleslaw, which was to DIE FOR (whoever thought of this and made it deserves to win the lottery). We were very fully at the end and this kept us going throughout the evening. Also, considering it was London, the prices were reasonable and we would definitely consider coming back here again if we are ever back in London in the near future!