Based on 914 opinions finded in 2 websites
Based on 914 opinions finded in 2 websites
Nº 687 in 1489 in County Durham
Nº 4 of 6 Other international cuisines in County Durham
Opinions
With the help of some local friends two Christmas dinners from Hollathans were delivered to our aunt and uncle. I would love to share their response: “Best meal I have had in years” “The roast potatoes were gorgeous” “That gravy was the best we ever had” Thank you for your assistance in making the season brighter for them from thousands of miles away.
Da scho . 2024-12-25
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We went for a birthday meal. Lovely decorations so christmassy! Very attentive waitresses and waiter. Food was amazing. You can see its so busy and they all work so hard. Can't wait to go again.
Ash Canvin . 2024-12-14
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Told to sit down find a seat 15mins later drinks came all a bit dis jointed not a good experience
Tony Posgate . 2024-12-13
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Chased from the bar and told to take a seat, ten minutes to be served 4 drinks
Lee Kelly . 2024-12-13
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Popular place with all ages. Reasonable prices for variety menu. Big portions. Good crowd.
Annie Lambert . 2024-12-09
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Great service and delicious food. Good menu choices, lovely atmosphere. Very sensibly priced. Our daughter really enjoyed her birthday meal, as did we.
Plumwhit . 2024-12-07
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Went for our Anniversary meal, excellent food, lots of gluten free options and great atmosphere! The staff were all friendly and helpful.
Sara W . 2024-12-07
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Lovely place to eat and as a Coeliac we had this place recommended to us for gluten free food. Nearly the whole menu is available gluten free, and this is a great job by the chef as eating out can be so difficult when you have Coeliac and you can be very limited for what you can eat, and they also have procedures in place to avoid cross contamination. We regularly go for Sunday dinner and it doesn't disappoint. Lovely gluten free gravy, Yorkies, & cauliflower cheese. We have just recently been there with big party for a birthday & everyone commented on how nice the food was so it's not just the Sunday dinner that's nice. Very clean looking place, friendly staff and they all meet everyones requirements, Coeliac and non Coeliac. We will continue to return here. Well done to all at Hollathans.
kevin walker . 2024-11-24
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Massive portions, this was the daytime special too! Awesome cocktails and excellent price....Definitely recommend! Bon Appetit! 😁🍸🍹🍕
Chrissy P . 2024-11-23
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Expensive really . Having said that, a great night and good foo
craig hougthon . 2024-11-22
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First time here and it's a nice addition to the town. Nice relaxed atmosphere with good clientele. Great for couples.
Shaun Stephenson . 2024-11-10
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Reasonabley priced food which was well presented very tasty and with outstanding service to top it all off we Look forward to returning.
Mil1973 . 2024-11-03
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Sunday lunch was lovely the only one thing I could fault was the turnip was very watery
Lesley mcintosh . 2024-10-26
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Absolutely fabulous place to eat! Delicious food! Great, attentive staff. Lovely atmosphere to this place. Fully recommend.
Jane Webster . 2024-10-24
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Fabulous food, friendly staff & lovely atmosphere
Lynn Bromley . 2024-10-18
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Service friendly / food very average and not sure how so many reviews are as glowing as they are! Years ago this was a lovely food place but no longer. Unfortunately not a lot of competition so still able to be a success serving very average food from a menu that very rarely changes.
Cheryl S . 2024-10-09
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5 stars all round booked for a meal on a Saturday night. last available table. as busy as it was the staff were very attentive. the manager Elenor ehat a lovely human. natural bubbly personality. people make a restaurant and the definitely gor that right. Now into the food, we had a two course deal that runs 12-7 total bargain. I had the Mussels while the hubby had the ham croquettes. for main we both went for enchiladas, and we were not disappointed. so much so we are returning today for Sunday lunch. can't wait. 32 miles away might just be my new go to. thanks guys, G and I
Glenda Russell . 2024-09-22
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Lovely girls night out last night. Set on 2 floors we were seated downstairs. Most of us took advantage of the £16.99 2 course + drink. My mussels starter (50p extra) was delicious and the meatballs that a couple of friends had were pretty spicy! Other dishes like pizzas, pasta and garlic bread also were tasty.They also have a 2 cocktails for 1 offer on. Service great and apart from some confusion turning music down (they thought we wanted lights dimmed!😆) we really enjoyed it .
julie buckham . 2024-09-20
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Very good service especially a new young girl I think her name is Brooke I might have got that wrong ,very friendly good personality,and always enjoy our time here ,sat outside after our meal it’s a great addition sitting in the sun
Sandie M . 2024-09-19
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What a lovely restaurant to find. So many GF options
Noeleen Andrews . 2024-09-07
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Lovely local restaurant, good service and great food. Value for money, will return for sure Lots of variety on the menu plus specials and a Wednesday steak night which is excellent value
David L . 2024-09-06
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Excellent value special deals available throughout the day. We arrived at 4.20pm for a special 3 course deal for £10.99. This deal involved a choice of starters, followed by an excellent range of chicken, pizza or pasta dishes ending with an ice cream or coffee. I chose the carrot and roasted red pepper soup with freshly baked bread, a Calzone dish containing chicken and ham and an ice cream to finish. I can thoroughly recommend all the courses highly, plentiful and very tasty. My wife chose potato skins, Chicken Teriyaki and ice cream and was complimentary about them all. I can definitely recommend a visit.
Derick . 2024-09-04
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Lively place, modest number of tables with very welcoming staff. Food was delicious and over generous. Home made pie was stuffed with tasty meat, vegetables were carrots, swede, parsnips - nice change from peas. Menu has lots of choices and much better then nearby eateries. Don't miss it!
martin walker . 2024-08-23
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Fantastic food with great gluten free options 😊
Jeanette Piggford . 2024-08-18
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Fantastic Sunday lunch with dessert with gluten free options for myself as I have coeliac disease and this is a very trusted local which is why I went and it was amazing 😊
Jeanette P . 2024-08-18
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Always a fabulous experience, food 5*, the team always make you feel very welcome. If you haven’t been yet call in and then just enjoy.
Catherine F . 2024-08-17
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Food and drink was great but service was excellent. We had a large table so sat upstairs...this was ideal on this occasion as we wanted to chat and catch up.
Jill Leitch . 2024-08-17
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Excellent service excellent selection of gluten food which I need to have as I am coeliac will definitely return especially as they have a very good cocktail menu
Linda O . 2024-08-09
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Environment, service, drinks, friendly staff, quick service and food were all fantastic! this was our first time and we’ll certainly be coming back.
Ryan L . 2024-07-27
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Food is always first class. Staff are very attentive. If you haven’t been it’s most certainly worth a visit, whether it’s lunch or dinner. Some fab offers too🥂 mussels are top notch 😮💨😍
Catherine F . 2024-07-27
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Enjoyed a birthday meal with 2 friends - the meal was excellent and good value - birthday girl got a free glass of fiz - the restaurant had a great atmosphere and we all look forward to a return in the near future. Special thanks to Callum who looked after us a made us all enjoy a lovely evening.
Malcolm Harrison . 2024-07-25
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Did not eat in just went for drinks. Good cocktail menu with quite a few on offer. Staff were really good. Offering table service and coming round regularly. Will be back
Claire Hepple . 2024-07-15
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The food tasted like food, very good
Alex Huddleston . 2024-06-16
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Went to a fantastic murder mystery, interactive and great fun interspersed with lovely food all for a great price. Would go again
Peter Storr . 2024-06-15
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Absolutely lovely meal went for 3 course for 19.99 well worth it lovely food and friendly staff love the pate starter followed by chicken surf and turf with tasty chips and an amazing lemon and lime cheese cake 🫶 will defo be back there xx
Wendy Bartle . 2024-06-08
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Gorgeous Mussels Wednesday complete with chunky chips. As ever,excellent tasty food & presented well.
Marion Robson . 2024-05-28
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We went on a lunch time. Very good gluten free options. Loved the decor.
Jonathan Carver . 2024-05-26
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Went for the first time tonight with my partner, food was brilliant and customer service was excellent! Chocolate brownie was amazing!
Alanaa Mcfaul . 2024-05-22
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Went for my birthday Sunday lunch. Was disappointed my husband's meal and all the veg came, and mine came 5 mins later by this time the veg was lukewarm, and mash on my plate was cold. Also Yorkshire puddings were well done.
Gloria Newton . 2024-05-12
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Great service, nice relaxing atmosphere, will return 👌
Jim Wilson . 2024-04-14
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Great service from Niamh during our lunch she went above and beyond to help. Food was amazing and excellent value for money. Very tasty with lots of topping.
Danielle Hodgson . 2024-04-11
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I visit Hollathans at least once a month for food & drinks. The gluten free options are extensive, which is a massive plus. The food is always lovely, of a high quality & large portions. Sunday roasts are beautiful & one of the only places to serve a GF Yorkshire pudding! Service is great, although there appears to be a high turnover of waiting staff who are being trained.
Mairi Westwater . 2024-04-10
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My son had his 40th birthday there and it was an amazing experience
Stevie C . 2024-04-08
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Drinks service in the restaurant was pretty bad. Took 20mins for my second round from point of ordering to getting it. Wasn't just us, like everyone, table next to us wanted to pour themselves. Food was banging though.
Alex Sales . 2024-03-25
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The food was delicious, hot and well presented. Excellent service , friendly staff.
Helen Viard . 2024-03-21
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Lovely evening at hollathans as always they never disappoint.. .decided to try something new and wasn’t disappointed… my beetroot and feta cheese starter was absolutely fantastic .. .. and two of us ate 2 courses with 2 drinks each for a total cost of £26… how good is that!!!
Lesley Cameron . 2024-03-07
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Absolutely lovely staff and food was great especially for my wife who is celiac, Gluten free food is beautiful. Will definitely be going back
Martin Robinson . 2024-03-07
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Had a sunday lunch recently and it was very nice.The service was very friendly and the location is excellent.Parking is either in free council car parks ir a chargeable park around the corner. I would book a table as it seems to get a steady stream of customers. We shall return at a later date, highly recommended.
Barry Graham . 2024-02-05
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We had a sunday lunch at this pub and it was lovely.The service was very friendly and the food was very nice.Would we return, MOST definitely. Book to ensure you have a table as when it is warmer it is a suntrap😎😎
bazzaatchester-le-st . 2024-02-04
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The food was excellent, as always. Service was very good too. We went at 4pm on a Wednesday in January, so understandably it was quiet, so quite cold on arrival (the room NOT the staff), but we thoroughly enjoyed our visit.
Jan L . 2024-01-24
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Very friendly restaurant with fantastic food, ambiance and service, excellent value for money would highly recommend.
Jan H . 2024-01-20
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Fabulous food as always. Good service. Excellent value for money and a a wide choice of food on the menus. Love wine Wednesday.
Gillian L . 2024-01-18
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Excellent Sunday Lunch menu choice, attentive staff, great atmosphere, perfectly cooked food and well presented.
John M . 2024-01-14
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Just a lovely place to enjoy good food, drinks and a warm welcome. Thank you
David Worsfold . 2024-01-14
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Love this place. It will be my 4th visit tomorrow as its not local to me but worth the travel. Food is delicious and well presented and the staff are very friendly.
Nicola Ridley . 2024-01-12
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Absolutely gorgeous food, lovely atmosphere and very attentive staff went with my daughter and friends and had loads of choice
VickyHibz . 2024-01-07
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Can honestly say I've never had a bad, or even mediocre, meal here!
Becky Rowe . 2023-12-24
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Hollathans used to be one of our favourite restaurants but I feel that over time standards have deteriorated. We had a meal there on the 12th October and after settling the bill we noticed that there was an offer of discount vouchers If we pre booked and put down a deposit for a Christmas meal, so we did. I enquired about when we would get the vouchers and was told that we would get them when we turned up for our Christmas meal. On 14th December we had our Christmas meal, it was okay, there was plenty of food, it wasn’t as good as the first Christmas meal that we had there a few years back though. The problem came when I had my Christmas pudding, it had some red berries on top which I removed and gave to my wife. The first bite of the Christmas pudding tasted odd, other parts also tasted odd yet other bits were fine, it became clear why when my wife tasted the berries, they tasted of garlic and smelt of garlic. We could both smell garlic on these berries but apparently the Chef couldn’t, however the price of the dessert was taken off the bill (this time). However, the deposit hadn’t been taken off the bill so we had to pull up our credit card statements in case there was a problem proving we had paid a deposit, fortunately there wasn’t and the bill was adjusted. What happened next was really disappointing, I hadn’t at that point handed over a tip, it was only after my wife had been to the toilet and I had found some change for a tip that we approached our server again. Immediately after handing over a tip, he produced the discount vouchers. He could have produced them when he verified that we had prepaid, he didn’t, it was only immediately after receiving the tip. The reason that we stopped going to Hollathans so often was because of their “chips”, I recall being served these horrible thick soggy battered chips with an enchilada, I left them and told our server they were horrible, his response was to say that he would inform the chef. That was it, no feedback, no apology, nothing. I did have these “chips” again on the 12th October but at least this time the coating was crispy and I ate them.
Brian . 2023-12-15
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Worst Christmas meal I have ever had. Couldn’t cut the meat. Needed a sew for the Yorkshire puddings. Vegetables half raw half over cooked. The only thing I ate was half a roast potato. Absolutely awful for the price I paid! 👎🏽 won’t be returning!!
Anne Dixon . 2023-12-14
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Steak night, very good value steak cooked just as we asked, service was superb
Christine Kell . 2023-12-10
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Over priced Horrible Sunday lunch boiled to death veg
Michael . 2023-12-07
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Excellent food with a great choice covering most plates, great atmosphere, very reasonable price, REAL cocktails,will definitely be back.
Paul D . 2023-12-01
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An excellent menu with great food and drink options.
Rob Hall . 2023-11-24
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My partner and I had a fantastic evening here. The staff have exceptional customer service. Never once had to wait a long time to be seated served or topped up. The food it absolutely gorgeous. Cooked so perfectly and presentation was outstanding. I we can't wait to come back soon and try something new on the menu. AND to top it off we had a beautiful bottle of white wine and 2 for 1 cocktails. Very happy customers
Tascha Dickinson . 2023-11-24
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A brilliant night first class food and service thank you to Keith his management team and the superb staff Thank you I look forward to visiting you again soon
Elaine G . 2023-11-15
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Thank you for a great Wednesday eve in Hallothorns chester-le-street fabulous food brilliant service thank you Keith his management team the food was superb the atmosphere first class we look forward to coming back soon cheers Elaine Grievson & Christine Holliday
Elaine Grievson . 2023-11-15
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I want in for a spot of lunch and soft drinks but was a bit miffed when they kept trying to sell me alcohol and for a Italian restaurant they didn't have much choice in Italian food it was nice but am not going back as it was a bit on the expensive side
Adam Tatler . 2023-11-06
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Very tasty Sunday roast, served by very attentive staff. Relaxed atmosphere, made a family get together more special ❤️
Tracy Swinburne . 2023-10-30
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We have been going for a while now and the staff are all lovely, food is good quality for the money and very tasty however my partner had mussels the last time we went and he said some of the tasted a little funny, it’s the first problem we’ve ever had with the food. We haven’t had a problem with anything else
Chelsea Creighton . 2023-10-28
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Great food and excellent customer service from Bailey
Luke Westgate . 2023-10-08
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We had been recommended to eat here by a local and were so glad we had! Really friendly staff and the food was delicious! Wine Wednesday was an added bonus together with the two or three course deal! If only we lived closer so we could visit more often 😁
Sandi Mason . 2023-09-29
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We have been coming here for years, food has always been top quality and full of flavour with good size portions and good value. But unfortunately the last two times have not been the same. I can’t fault the waiting staff, but unfortunately the quality of food has slipped, the portions are smaller (half a chicken breast instead of a full that we used to get, in a meal which we paid a supplement) the prices have sky rocketed (especially the drinks) there are supplement charges on most items on the happy hour menu. and the restaurant was pretty empty. I don’t mind paying a little extra for quality but when the food is just average I don’t and would prefer to go elsewhere. This is the second occasion where there has been an extra drink we did not have added to our bill (we didn’t realise until checking the bill on leaving). Unfortunately we won’t be back.
Liss . 2023-09-23
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Booked in for 6.30..4 of us.our foot order wasnt taken till after 7pm..restaurant downstairs where we were was.busy.The young staff were trying their hardest but we had to ask the waitress to take our order as we could wait no more.The food was exceptional as always (we have been here a number of times )..but this was the first time we have had to wait so long to be served .Hopefully just a blip on this occasion
Dazzler551970 . 2023-09-10
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Great food, service and setting huge gluten free menu we will definitely be back again cery soon. Highly recommended
Jason C . 2023-09-01
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Great night in Hollathans. Food delicious as usual but extra special as Keith and Eleanor were in the kitchen! Callum was his usual amazing self! Attentive, funny, professional. Couldn’t ask for better front of house host.
308DeborahM308 . 2023-09-01
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There was a major cricket match on in the town so the restaurant was very busy, yet we still got very good service, and the food was excellent, as always.
Jan L . 2023-08-30
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Been here many many times and it is excellent! Vegan menu and offers. The lot! Tonight we were ‘that’ table where things went wrong and I was the ‘Karen’ It was a laughable affair as you couldn’t write the craziness of things that went wrong! It never had before as this place is lush! Excellent wait staff and bar staff etc When things went awry tonight, the supervisor Callum was as dreadful as usual but Catherine the manager was amazing. She was all I needed as a vegan being served dairy. This place needs her to move it on. Personable and relatable - what more can you ask for when it goes a awry? A very good appointment! This place is still lush and I’ll be back soon (maybe tomorrow)
scottmc1974 . 2023-08-30
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Lovely cozy place, lovely food and drink. Staff are excellent and have a lovely manner!
Richie . 2023-08-25
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Perfect local place for food and drink
Richard Weir . 2023-08-11
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Great food with pleasant service. Plenty of gluten free options, even Yorkshire puddings. The mushroom brushetta was very tasty with a bit of a kick in the salsa. Just the right sized portion before the main course. I opted for a roast beef Sunday dinner, which was really nice. Beef was tender, nicely cooked veg and homemade Yorkshire pudding. All very tasty. My daughter, who is coeliac, had an amazing halloumi burger with chunky chips-all gluten free. Service was good and all reasonably priced. Would definitely recommend.
Dillybop . 2023-08-06
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The staff are superb and desserts wonderful, however our mains were only average
Liz Fraser . 2023-08-02
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Issues with the booking system, so a full restaraunt meant no table (initially). They apologised for the issue and said its a brand new system, food took a long time coming but my 5 star review is for the exceptional staff during a very busy period. No stress, all smiles, very attentive. Complimentary round of drinks as a way of apology before it even got to a state of complaint. Just ahead of the game in customer service. When the food did arrive it was delicious. We will be back, well done to the amazing staff.
Jonny Barber . 2023-07-20
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Very nice pub. Service second to none.
Julie Hamilton . 2023-07-02
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I had steak with vegetables wow what a beautiful meal it was there was 4 of us and we all said how much we really enjoyed our meal also very friendly staff
Sandra Headlam . 2023-07-02
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Nothing special about this place… atmosphere is lacking, the staff seemed miserable and the food was only ok. Had the sticky beef and it was very underwhelming, nice but nothing worth shouting about.
AmandaCotton1966 . 2023-06-30
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Great Sunday lunch on father's day
Carole White . 2023-06-29
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Good quality food. Bit lacking in the veg department, and please stop putting pepper in the swede, it ruined it for me. Some may like it, but with the grinders on the table, people could add their own. Good selection of dishes and desserts for those with food allergies (GF). There was a nice atmosphere and service was good. Great that the touring cars were on the tv instead of the likes of football too. 4 out of 5 for the veg and not having a full sugar coke/pepsi offering on postmix.
Andy B . 2023-06-18
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It was good of them to fit us in however, The wait for our food was beyond acceptable and then got one meal wrong . Some of the food was not the warmest and some had been reheated. The staff were lovely though and we did get a reduction off the bill for the meal that was wrong . Would I visit them again? If I’m the area and not as large of a group then , yes, I would give them another try.
ang74 . 2023-06-10
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Always lovely food. Staff are very friendly
Lynne Atkinson . 2023-05-21
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What a fantastic experience for me and my girlfriend. Servers were always on hand to offer new drinks, bill was promptly served and they all had time for everyone! Chefs were amazing and the food was perfect. Definitely coming back!
Jonny Lucas . 2023-05-09
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Great food selection and very tasty. Made sure we got the Happy Hour price before 7.00pm! :-)
Mikey Swann . 2023-05-01
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Advertised as a bar and restaurant however however if you just want to call in for a drink you will struggle because the tables are always reserved, can't comment on the food because did not eat there.
Mainly Spain . 2023-04-30
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Lovely Sunday lunch here, vibrant atmosphere with excellent live entertainment. Highly recommended booking in advance.
Keith Chatton . 2023-04-27
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Fabulous as always,and a new addition Rhys what a lovely young man ,he’s a star ,along with the A team who have been making our dining experience the best ever ,that’s why we keep going back ,it’s brilliant,keep doing what You all do so well ,and your personality shines through ,and good luck to Rhys keep the smile on your lovely face ,it works
184sandiem . 2023-04-21
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Beautiful venue , spotlessly clean & the service was excellent. The food was first class & cooked to a very high standard. Our first time , but definitely not our last. Thank you Hollathans. 👍👍👍
billyp326 . 2023-04-14
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Lovely place although service was a little slow. It was the first time we had been and it was busy but waiting over 20 or 30 mins just for a drink was a bit much.
sam longworth . 2023-04-11
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Visited as a group of 15 for lunch & drinks. Very well looked after by all staff, made to feel so welcome by everyone. Extensive and varied menu. Food was hot, flavoursome and large portions. Fantastic cocktails. All very reasonably priced. Would highly recommend xx
xREBECCAxMc . 2023-03-28
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service was great and the food was excellent
Wayne Iveson . 2023-03-28
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Food was lovely , staff were really helpful
Donna Howarth . 2023-03-24
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Nice place and good atmosphere. Food was great and was at a fair price. Staff were friendly and service was pretty quick even though it was quite busy. Will definitely be back.
J P . 2023-03-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We normally come here once a year to celebrate a birthday but was super disappointed with the experience we had this year and I’m not usually one to write bad reviews. I was looking forward to celebrating my birthday here with my friends. My husband made our reservation for 15-16 people 3 weeks in advance. They sent us an email saying that for large parties, they normally require meal selections ahead of time, but excused it for us and told us to just be patient with the staff (which we always are, we truly didn’t mind, we know the food is worth waiting for!). We had 4 extras try to join our reservation, but the staff said they couldn’t make that work so we did not let them come, no problem! By the time we got seated, the table only had 14 chairs. We kindly & patiently asked them for two more (as our reservation was for 15-16 people) and the manager or whoever she was, came over to our table and approached us in a terrible, extremely negative manner, telling us that our party size was unacceptable (even though we booked in advance and it was accepted). We tried to show her our email exchange with a staff member confirming the party of 15-16 people, in addition to the excusal of preselected meals but she didn’t care (we were still going to pay together on one main bill which was discussed in the email). About 3 minutes or so after this insane reaction, and before even ordering anything, she told us we were going to “annihilate the kitchen” and continued to be so angry with us. This was the worst interaction I’ve ever had from a restaurant employee and she ruined our celebratory birthday dinner that we were all looking forward to. After me and my friends were left speechless with how we were just treated, we left. It was unfortunate because I know this place can be hard to get into, so some servers definitely missed out on a few tables but we did not feel like staying where it was made clear we weren’t welcomed, and instead, were more of an inconvenience to them. If they had told us prior to this, that they couldn’t accommodate our party of 15-16 people, we would’ve understood, we know it’s a lot. But this woman waited until we were sat, to come over and be incredibly rude to us, without even greeting us or working something out (which we would’ve been open to!). Attaching a screenshot below for proof of our conversation. Extremely disappointed with how this was handled and bummed we had this experience that stayed with us for the end of the night.