Holiday Inn London - Brentford Lock, an IHG Hotel in Hounslow

I have visited this place several times. My friends stay here for business trips. The hotel is nice. There is a big venue on the ground floor. There are empty seats to talk with friends, do some jobs, and make meetings. Some facilities like umbrella renting are very nicely managed. Easy for tourists. The restaurant on the ground floor is big enough and has a competitive price. As I remember the dinner with 2 meals and dessert was about £25. The location is close to Heathrow airport, good for tourists. The distance to London City is an hour or an hour and a half by public transport. There are several busses to travel to the centre.

We had booked 4 nights with breakfast. I traveled with my son. The staff was very friendly and very helpful. We were very impressed. The rooms were very nice and clean, and the breakfast buffet left nothing to be desired. We'll definitely be back.

It was good, the hotel is nice and cozy even though it is far from the central area

Typical holiday inn experience so functional rather than outstanding. If you have breakfast I recommend asking for an omelette. Note if coming by public transport you will need to take the bus as tube and train are quite far.

The hotel staff members were all very kind and supportive..had the best weekend retreat at this hotel. Thank you for thr hospitality and all the support the hotel provided for the Aol group retreat

Great hotel with friendly staff. 10 min walk to the train station then 25 minutes in the centre of London. Staff can't do enough to make your stay 5 stars. Thanks to all the staff

My husband and I got the last room available, having made the reservation with no advanced notice, after our original accommodation for the night fell through. We were concerned the last room available in the hotel would be not great, but to our relief, the room was cozy and quiet, the bed was warm and comfy, and the breakfast buffet the next morning was delicious! Holiday Inn really saved the day for us! Next time we'll just plan to stay at the Holiday Inn (forget AirBNB!). Thank you!!

Was perfect for what we needed, lovely staff couldn't help us enough, great public transportation really enjoyed our stay.

Great location for where we needed to be. Great rooms, however, breakfast quality poor with a good selection but basic quality ingredients

The hotel is good and front desk staff Ms Manpreet Kaur made it even better. So grateful for her. She made our stay a safe and comfortable one! Breakfast cafe is also warm and cosy, serving a simple but very good buffet. Thank you.

Great location, staff were brilliant, parking is super handy and lots of it and good rates too. All round good place.

The staff were amazing, friendly, efficient, couldn't be better. Best hotel I've stayed at in London

Home away from Home. Great Hotel, good hospitality. Nice window view.

Hotel is at good location. Room were nice and had a good view to the canal.

I asked to have something photocopied and I was refused

The environment is very good. As regulars, we are always treated with kindness by both those at the bar, and at reception. We never have anything negative to say. The food is also very nice. Highly recommend this hotel for a drink or to stay for a holiday. Special thanks to Kane and Vicky at reception, Lauren, Mark, Constancio and Tareq at the bar. They always ensure we have a positive experience!

I only passed through for lunch and later, coffee. I liked the location at the Brentford Locks.

Always so friendly and happy to help

Rooms are clean, but not cleaned every day, the tea and coffee is replenished and bed turned down, but that's it. Parking is an additional £15 a day. Location is OK. Restaurant - breakfast is good. Dinner menu is terrible- make sure to check with the staff any gluten, food allergies or vegetarians/vegans. Because the menu is green and the font is tiny I assumed a Nasi Gorang with egg was vegetarian and even said when I was ordering that I am a vegetarian. No one informed me otherwise. First bite I knew it wasn't right. Checked again and asked them to ask the chef, oyster sauce. Was charged for the meal and drink as it was my fault I couldnt read the x6 font. I didn't get angry, but I felt sick and haven't eaten meat for 35 years, so this was not acceptable. Gym has nice views but it's not open early enough to enjoy before work.

Been staying here 5 nights for work. Room was spotless. Bed very comfy. Great service all around. Nice view from my room. Plenty of parking spaces £14/day. Good breakfast, love mango smoothies but ran out on day 4&5.

We held my Grandad's funeral here and it was pleasantly very good. Great views of the canal and the room we used was bright, lovely looking and very clean.

3 overnachting. Kamer was netjes en schoon . Prima bedden. Lekker gegeten . Dik in orde .

Great service and location. I just think they need to cater more for people with Allergies especially for breakfast.

Me gustó el hotel, las habitaciones muy cómodas y en general muy tranquilo. Sólo un poco lejos de la zona del big ben y se tiene que tomar camión y metro o un taxi, aunque esa también fue una gran experiencia