Hoi Tin Bedford co.uk in Bedford

Two full hours from order to delivery, and the food was so cold I suspect it had just been sat around for most of that time. When I asked for a refund the restaurant offered a £3 credit off my next order, obviously knowing full well that I’m never going to order from them again after that. Hoi Tin is probably the best Chinese in town, but this has put me off them for good. A treat for a special occasion completely ruined.

Nearly waited 2 hours for our food. It was cold and leaking in the bag, oil went everywhere. Shame as the food was tasty.

Perfect!! This time in the sweet and sour Hong Kong style Chicken the chicken was thin and crispy and it’s sooo much nicer than the bigger softer pieces you usually get

delivery was not bad for a Friday night, food was amazing

we received a delivery but it was for someone else, the restraunt collected but we never received our delivery which I had paid for.

Food was great and arrived much earlier than expected

It wasn’t all late but they only sent us half the order and then blamed the driver. So instead of all enjoying a meal we had to wait 45 mins for the rest to arrive ((after waiting 50 mins from ordering) and make 3 phone calls. Phone great but disappo

great service, even swapped the sweet and sour sauce for chicken balls, for curry sauce. great food and friendly driver

Delivery time jumped by an hour once order was placed, food was nice and hot though

delivery was 30 minutes late,food was cold and left on doorstep,by the time I got to the door the driver had gone.i contacted the restaurant and they told me they were busy,and would send the driver back with a partial refund.he never arrived

Unfortunately the beef foo yung was extremely salty, had to bin it, couldn’t ring restaurant as had just closed. Usually very nice

food was delicious as always. There was more of a wait than normal but food tasted fresh

Starter and curry very nice, unfortunately the chicken in yellow bean, very poor. Not sure how the chicken was cooked. Decided to not eat it

order was late even though app said it was delivered. delivery driver was rude..didn't apologise or say anything to me just shoved the bag at me. Food was nice but I had gone passed that hungry stage and I couldn't eat it all...very disappointed.

The chip where undercooked the noodles where unseasoned. The soup tasted like it came from a cup soup sachet. The chicken came looking like a soggy battered fish that was clearly frozen beforehand and the crispy beef tasteless. Ur chef can't cook

Only late by 10 mins food was good

I placed the order at 18.13, it’s now 20.15 and it still hasn’t arrived

Unfortunately the delivery was incomplete. Restaurant was advised and agreed to rectify but failed to do so .. disappointing

order was delivered to wrong address and was brought up to me by my neighbour who received it

The quality of food has deteriorated over the last year. Ladt month a sweet & sour HK style was inedible - rock hard battered chicken with a meagre drizzle of sauce. The chicken used in a different dish tonight was slimy and spongy - just horrible

stone cold and tbh won't order again

Took ages to arrive even though I pre ordered. But the food was very nice.

Help. I'm addicted! Just kidding. Sort of.

Food arrived alot earlier than suggested

as always prompt delivery good food can't fault them

I placed an order on Just Eat on Saturday evening, and unfortunately, my experience was terrible. While the food was warm and tasty, the delivery took far too long and caused a lot of stress. Initially, the app informed me that my food would be delivered between 19:35 and 19:55. However, at 19:55, I received a notification saying that my order had been delivered, even though I hadn’t received anything. When I called the restaurant to find out what was happening, they explained that there was a delay and assured me that my order would be prioritized. I’m not sure why the system recorded it as delivered, but it caused me a lot of unnecessary worry. About 20–25 minutes later, the delivery driver called me to say he was on his way. After another 10 minutes, I went downstairs from the 11th floor to meet him, but when I called, I realized he had gone to the wrong address. Despite entering the correct address on the website, the driver somehow ended up in a different town. He then told me it would take another 20 minutes to arrive. In the end, an order I placed at 18:26, which should have been delivered within 70 minutes, only arrived at 20:31.

Total time for delivery 2.5 hours - after asking for an update, still late

Great food came on time only Chinese we get food from best in Bedford

Great delivery time, and reliably yummy food. Couldn't ask for more, except maybe a fortune cookie option instead of prawn crackers?

Excellent food and came earlier than expected too!

Great food, tasty as always. Delivery was unfortunately late.

shout out to the driver who patiently waited as I didn't hear him knock. Food was lovely as usual. Thanks.

Lovely food that arrived early. Would recommend to others.

It was good that the order arrived earlier than expected and the quality of the food was ouststanding. Kept 7 people happy including 5 hungry teenagers

Ordered food at 7pm it’s news year eve so will b await was told 90 mins it’s nearly 915 pm and I’ve rang they haven’t even cooked the order not even a sorry still waiting as to late to go else where it is now 945 food still not here they are not answering their phones now such bad manners will not be ordering from here ever again

Phoned to ask for more money for delivery fee. Food was cold and order was wrong.

Very nice meal and good portions.

Food all arrived hot and delicious with receipt to make sure everything was there. The wait was long (around nearly an hour) but worth it.

Nice food as usual but over 2 hrs delivery is unacceptable, I accept it may take up to an hour but as soon as you click to pay the delivery time jumps right up and then get a text to say it going up even further!!!

Never received my order. Waited over 1 hour rang and they said they have cancelled it

First time ordering and are now our new fave! Delicious hot and on time

We love it!!! Super tasty and loads of choice!

Highly recommend won’t order from anyone else .Saturday is for hoitin here ..yummy

Waited over an hour and a half for food, I ordered one beef curry and one lamb curry as well as other items! Nothing was marked and when I phoned to ask what curry is which and other items the person laughed down the phone and said just try it I’m too busy to mark the food. I told them this isn’t good enough due to allergies and they continued to laugh down the phone and say I have no time to mark my food just try it !! They don’t care if you have an allergy or anything STAY CLEAR!

Food was delivered late. Said it was delivered on the app and enjoy your food but food actually came 15mins later

Sad to say we feel “duped” this take away is featured as delivering to Wootton And in fact is 15 mins away max - we ordered our food via just eat and twice now have been “held hostage” to an extra £1 or our delivery driver won’t come ????? Then do not advertise on just eat as delivering to Wootton ? Sorry Hoi Tin but deliver or don’t !!!

took 2 hours for them to deliver food, delivery driver then asked for more money? food wasn't nice either. would not recommend and will not be ordering again. shocking!

When order placed at 5.30pm it said delivery at 7pm then changed to between 7 and 7.20 actually delivered at 7.30. On the app it said delivered and 7.05. Food wasn’t very hot

Was nice will order again in future

Lovely tasty hot food that arrived well before expected delivery time. Would recommend.

One of the dishes was burnt and overdone.

When I booked it said between 45-60. Food didn’t turn up until a further 50 minutes and 2 phone calls. When it arrived I had gone past hungry so threw it away. Complete waste of money. Wouid not use again

Good food but long delivery time from order

Accurate order. Good food. Many thanks

Always amazing food n service 👍

Even offered early delivery in the past but this time on time.

wonderful delicious. Thank you

Great food the only Chinese I Oder from

Great food and great service.

Lovely food, arrived early and nice and hot.

They could not deliver and we had to go and pick it up

The food was ok, the decor is from the 1970s

Never had a issue food is always good and large portions

Lovely food, delivered in time

Although the containers were hot. the food was cold. it looked like it was re-heated in a microwave. the pork should be a little crunchy as it was sweet and sour, there was barely any. Very disappointed!

Lovely food and friendly delivery man

Waited 2 hours for our food, no updates from Hoi Tin and had to call twice to receive an update. The delivery time kept increasing without an explanation. Will think twice about ordering from here again.

Delivery was so quick. Great meal big portions

Delicious. This is the best Chinese Takeaway in Bedford. I wouldn't go anywhere else

Sent the same dish twice and argue with me on the phone that the massamam dish should not have patato or peanuts in the dish. We got the same dish twice. Will not be ordering from here again.

I'm glad it came early as I ordered quite late so was very happy about that and the food itself was delicious, would defo order again

Everything I ordered was really good. Food came on time and it was still warm. LOVELY!

Please don’t order from here, I found a piece of metal Brillo pad in my chicken ball. Luckily I didn’t eat it.

Food is average. The really annoying thing is once you have ordered, the estimated delivery time more than doubles. They also do not update on the app of what’s happening.

As always lovely food—very tasty and generous amounts but for once I have a small complaint—-disappointed that there was less duck meat than there was fatty unpleasant skin. Please take it off next time.

food delicious hot and fresh everything really tasty 👌👌

Nice food, great portions quick service can’t really fault them

Good was great and lovely steaming hot only thing that let me form was the wait said 35 to 45 mins it was 1.40 hours not good

Possibly the best tasting Chinese food I have had in 8 years living in Bedford. Arrived hot, very tasty, many thanks!

although my order was late, the shop rang me to inform me that traffic was very bad in my area and they would deliver later than expected so my order would still be hot when it arrived. was hot and delicious as usual. thank you for keeping me informed xx

Although food was good, driver delivered without utensils, his suggested that I should have specifically ask for utensils

Great food always piping hot and tasty.

This used to be the best Chinese takeaway in Bedford, right now I consider it the worst Chinese I have ever had in my life. Either the chef was changed or the owner is trying to scam on cheap quality products, as the food is disgraceful. Complete lack of any flavour.

This was my top chinese takeaway few months ago, right now half of the food ended up in the trash bin. Terrible quality and tasteless food, you won’t recognise the difference between red or black or any other sauce, they all taste the same. Massive disappointment and won’t be ordering from there again

Arrived on time, seemed ok, both of us were poorly later on and the next day. Won’t be ordering from here again

Shows 45 to 50 minutes delivery took over 2 hours!

Good food nice & hot also good service little fuss

Everything looked okay food hot and delivered early however the taste was not so great the chicken in both dishes had a peculiar taste to the point both dishes were discarded

Be cautious as dispite paying top dollar for delivery as quoted before ordering , the owner called direct to extort more money from me for delivery for agreeing to delivery our food. Food was average after all.

Food was good but delivery was late

The owner tried to extort extra money out of me, absolutely abysmal customer service

Hoi Tin is our favorite Chinese take away. The food is so good that we have no need to order elsewhere. Delicious, fresh and arrives hot every time. A++++

Food was great, tasty, and hot as per usual. Delivery ran late, which is rare, but communication was good so no worries. Enjoyed it.

Nice food but i ordered wrong chicken sweet and sour

food good but chicken batter very slightly undercooked. didn't detract from the flavour.

Very good service Ty for lucky biscuit 🍪 🙌🏽!!

Excellent Chinese food, good portions with plenty of flavour!

Food was very tasty. Arrived lovely and hot. Best takeaway Chinese I've had in an ages. Delivery was 5 minutes early and the guy was polite.

Food is always good from here! Delivered early and hot.

Food was great as usual. But it’s says it was delivered at 7.45 but the driver didn’t actually show up until 8.30.