Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 408 in 429 in Redcar and Cleveland
Nº 13 of 13 Chinese in Redcar and Cleveland
Opinions
Food never delivered. After waiting patiently for over two hours I finally gave in and contacted the takeaway For an update. The person who took my call informed me that my food was outside on my doorstep. The doorbell had not been rung so not sure how I was expected to know this. When heading out to investigate I found that this wasn’t true and there was no food there cold or otherwise. Although not sure I’d be happy to eat food I’d collected from off the driveway anyway. So unless it had mysteriously disappeared I can only presume it had been delivered to the incorrect address or not delivered at all. So end of my experience I paid for food I never got to eat, left out of pocket and hungry after what can only be described as my worst takeaway experience ever. Will definitely not use again or recommend.
Alan S . 2022-11-14
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I booked a table for myself and a friend before reading the reviews. When I did read them I wondered whether to cancel and book elsewhere but I'm glad that I didn't. The food was good and there was plenty of it (we had the set meal for two). The people who served us were very friendly. Unfortunately the restaurant was empty of customers apart from the two of us, so the atmosphere was lacking. We chose a bottle from the wine list but were told that none was available from there as it's a very old list. However we were offered a very nice bottle of Chablis for £15. The main part of the business seemed to be take aways orders. If a few small changes were made, like keeping a selection of wines and an up to date menu maybe more customers would choose to eat there. It could be a pleasant place for a reasonably priced meal.
Maureen S . 2022-09-15
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We placed an order last night and came in really good time, unfortunately my 7 year old daughter has been up all night and still to this moment throwing up. She had a bit of everything but I was also bad last night from the other end. I don’t believe £30 for a meal to be up all night is a good price and won’t be using them again. Take my advice and don’t use
Mike_Parmo . 2022-08-07
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Ordered a Thai red curry to get a disgusting meal. No coconut milk and an awful gloopy sauce. Do not order
Sarah T . 2021-12-26
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We ordered a takeaway from here and travelled from Castleton to pick it up. The food was mediocre, to say the least, and the prawn crackers were stale and had to be thrown away. They also forgot to put in the pancakes for the crispy duck so that was disappointing. The duck itself was half a duck with very little meat on it. Do not use this takeaway - they only accepted cash as well - I wonder why??
Flyer771468 . 2021-08-14
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4 Opinions
Ordered a takeaway, we have been waiting over 2 hours. Phoned to check an hour in and it looked like they have no idea we had put in an order. But said it was on the way, it will be 10 mins. An hour later, still no sign of our food, phoned again. We phoned to cancel our order 2 and a half hours later and within 5 mins the driver called to try and find the house. By this point we went out to get some food from elsewhere! Be careful ordering takeaway from here as you maybe in for a long wait! Terrible service when you phone up, rude, and I had the phone put down on me.
75 Opinions
Just lost a regular customer tonight we have ordered every other week at this place but after being accused of being a liar tonight they can stick it. We ordered three soups two were half full, prawn toast quarter of a slice of bread size, and no prawns crackers. The assistant that took the call back was friendly enough and accepted they would replace the food as well as an extra portion of noodles which we would of paid for. Five minutes after we received an angry call from I presume was the owner speaking to my wife like s**t and then I took the call he accused me of taking the Mick and saying the soups were full! Shocking customer service you really think I would lie over a £4 soup and £1.40 single piece of prawn toast! After orders of £25-40 a time for the last year! I brought the food back to prove that I didn't want a freebie soup/prawn toast absolutely pathetic!
61 Opinions
Simple curry sauce was good chicken well absolutely awful typical Chinese first in 3 years will be more before I give any of this breed my money again
75 Opinions
Just ordered beef with green peppers and black bean sauce with chips ....... chips were dry and tasted like they made yesterday black bean sauce was thin like water this place has really gone down hill use to be best in redcar if I could minus the star very poor quality