Himley House in South Staffordshire

Lovely food, great service from Tarnya she really went above and beyond. Definitely return

Very disappointing. I don’t know what’s happening but the last two visits were not what we expected at all. First time round we received raw chicken and, as much as we understand mistakes happen and chefs are only people rushed off their feet most of the time, we came back and got very disappointed again. We booked a Sunday lunch for my birthday and received what I’d call tasteless food. Chips weren’t cooked, they were soggy and cold, vegetables were tasteless. It’s a shame because the interior is amazing, it has a lovely feel and the drinks are nice. The food definitely isn’t worth the price though and considering the place was empty, we waited and hour to get our food. I’m not sure I want to visit In the nearest future.

Enjoyable Sunday meal, great service by Tarnya. Really lovely ice cream selection for dessert

Lovley pub, nice food, fast friendly service even though it was busy.

They have decorated the place really nice now the gardens look lovely too

Had an excellent lunch here! Food tasted great and our server Sam was very polite and attentive (very smiley and chatty). Fully recommend 😀

Monday night and the place was v busy. Decor in the restaurant looks great since the refurb. Had pork belly (with fries due to dairy allergy) - really tasty and nicely cooked. Vegan bakewell tart for pudding - delicious. Would definitely come again and would happily order the same thing. Libby served us and she was really helpful and friendly.

Visited the Himley House for the first time since it had its refurbishment. Really love what has been done with the place, particularly the outside areas. Food, Service and Atmosphere were excellent. Can't wait to visit again very soon would absolutely recommend a visit if you have not been recently. Tim

Waited 1/2hr before someone took our order, meal my friend ordered was sold out we told upto 30mins wait for mains. Friend ordered steak medium-well but was very well done, I ordered cod and chips looked like it was thrown on plate not well presented and was dry. When bill came was charged for drink we never ordered!

It was a lovely evening and meal at Himley on Friday night. The place was buzzing but the waitress Tarnya was really helpful and attentative. I will definitely visit again.

Thank You David. We visited yesterday afternoon at 2-30 (wrongly thinking the lunch rush would be over) to take advantage of the 2 mains for £20 offer. It was heaving and very obviously under-staffed for the influx due to the offer. Many tables were clearly finished or waiting to pay etc....I dread to think what it was like at 1 o'clock. After 15 minutes of being ignored I went to the bar and ordered our drinks myself from David the Assistant Manager behind the bar. Although stressed he was very polite and understanding of my frustrations with lack of service. Unfortunately I had to repeat this bar visit for our second drinks too. Conversely, the food was excellent....my Game Mixed Grill was a very tasty surprise from the Specials Menu, included in the offer. Our bill was presented to us by David himself and adjusted to compensate for our lack of service on the day. It should come as no surprise that this wonderful offer will be very popular and result in a very busy lunch time....staff it appropriately....not everyone is as understanding, or polite as myself. Hope it's better next week.

We recently visited for a family meal We all really enjoyed our food. The service from Dannii in particular was fantastic. Despite it being very busy, she was attentive, warm and friendly.

Lovely service by Amy for our family meal. Relaxed atmosphere, attentive staff. Considerate of children's needs.

First visit in number of years, the refurb is nicely done, the decor is very nice and the place gives off a pleasant country pub vibe. The food is fairly good, a bit pricey if you’re not benefitting from one of the offers that they send out from time to time and the pricing is a bit up and down, on one hand you’ve got a cumberland sausage & mash dish at nearly £15 which, in itself, isn’t cheap, it barely covers half the plate as the jug of gravy it’s supplied with is conveniently covering the other half ! On the other hand, you’ve got a signature burger dish which by comparison, is almost double the size for approx £3 more. Staff wise, I can only give one star, on the day we came for food, we saw at least 8 different staff doing different jobs, all of whom should have a common goal in greeting and/or making people feel welcome, we stood at the bar for a few minutes, observed with a dour face by at least 4 of those staff before being served without so much as a welcome greeting, just a basic ‘what can I get you ?’ Our food turned up in good time and the waitress asked if we needed anything else, we asked for condiments and cutlery and that was the last interaction we had, there was no follow up to check if the food was ok and as I write this, we’ve been finished eating for nearly 30 minutes in a very quiet bar area (the main restaurant is also less than half full) and no attempt to has been made to offer us a dessert menu or even a drink refill, even though the plates have long since been cleared away. On the whole, I’d be hard pushed to return as I just didn’t get a warm feeling about the place or the staff, there’s an unfortunate and distinct lack of personality from any of those that we interacted with and that’s just a basic fundamental requirement of good customer service as far as I’m concerned. A shame really as it has the key parts to make it a really great place, it brings to mind the phrase ‘a smile couldn’t hurt’

First time eating here after the refurb. Great place, really nicely done out, food was really nice and alot of variety on the menu. Served by Libby who was really friendly, made recommendations on the menu and very helpful.

Went for a Sunday roast which was delicious. A little disappointed that the food went cold quickly and they had missed the pork crackling off my plate. However the staff rectified it immediately. I will definitely return the staff were awesome with their service. Try the Bakewell slice with custard...absolutely delicious

Lovely waitress, no chicken at all available tonight. Staff at the end of the night seemed stressed and had to wait 20mins for a cup of tea.

Tarnya was really helpful and friendly, lovely service, would come again

Our server Tarnya was excellent, as was the food.

Second time we have been here in recent months, both times the service was slow. The lady who served wore a leopard print top and glasses. After we asked for the bill, we waited for 20 minuets, then got up and paid at the bar. The server forgot about us, we saw her milling around and talking. The food was OK, the speciality starter was lovely, but the main seems mass produces with microwaved veggies. Not bad, but way, way over priced for what you get.

Had a lovely time at Himley House! Food was lovely and our server Sarah was great! ☺️

The Sunday lunch I had at Himley House Hotel was absolutely amazing…the food was hot when served and very tasty…good value too…I had the Roast beef lunch so tender and flavoursome…my partner had the fish and chips which he said was hot and delicious…our waitress Dannii went above and beyond…very friendly, made sure all was ok with our meal and such a happy young lady…Also we have to say “Compliments to the Chefs who work behind closed doors, sometimes in extreme heats to make sure their customers are happy” they deserve a lot of the credit too! We shall definitely be returning very soon…well worth a visit…looking forward to our next meal there…

My daughter and I visited the Himley House Hotel on Wednesday 4th September for lunch. The food was delicious, sumptuous surroundings and our waitress, Tanya, was delightful. She couldn’t do enough for us without being intrusive. Such a massive improvement with the refurbishment. The atmosphere was great.

Comfortable surroundings, great food, value for money. Friendly staff, too. Will repeat...

Came back for an early birthday meal 😋 and upgraded to 5 stars thanks to your friendly and helpful staff (Sam in particular)

Served by lovely Amy. Thanks for the great service.

Amy our waitresses was very polite and efficient in our service.

Lovely food but could of being a bit warmer. Great service. Nice atmosphere. Lovely decorated after refurb. Highly recommend.

Had lovely meal at the Himley house ,atmosphere was good ,lovely decor ,service by Josh polite and friendly. Food was served quick and very tasty.

Food and service is always great, the Himley house is always our go to place for lunch with the doggies too, Tarnya was so helpful on our last visit too, all the team are lovely

Our first time at Himley House for a meal. Enjoyed food ,good menu. Only downside with service we asked for toothpic this was give by hand .

Lovely good looking pub, recently refurbished, very friendly service and good food. Great value for money too

My mum, myself and my 10month old son stayed at the hotel and we couldn’t recommend this place more highly. Every member of staff went out of their way to help and more our stay comfortable. The decor has been beautifully done and the room facilities are great, ever had decaf coffee in the room and you could get fresh milk for the room if you wanted it.

Excellent service from Tarnya, thank you. Tasty food and good size portions.

Great service as always with our waitress Sophie, food delicious and served promptly and nice and warm.

Tonight was my first visit after the refurbishment and the decore and ambience is now superb. I was disappointed that there is no Tanqueray Gin at the bar and there is no Ribeye steak on the menu, (my favourite steak, hence only 4 stars). I had the Lamb Rump which came sliced, (I prefer to slice it myself), but it was cooked nice and rare and was satisfying. I was served by the delightful Kaitlyn who was most agreeable. I may visit again when I next decide to eat sirloin steak.

Best Sunday roast we’ve had in a very long time! Our waitress Sarah was very helpful and looked after us really well! I went with my mum who’s not very mobile and the access was brilliant!

Veey helpful and friendly service from Magda and her colleagues. When the seating we required had not been reserved, we were found a table that fitted the bill. Magda put up with several requests from the junior members of our party!

Have enjoyed a fabulous meal here this evening. We were served by Erika, what a lovely young lady, friendly, pleasant and very attentive. Couldn't fault the food or the service. Won't hesitate to return, very enjoyable and not rushed.

Once again, we spent a nice time in this place. The interior is tastefully decorated, very pleasant before the renovation and now. The service was very nice, we felt very taken care of. Special thanks to Dani, Tarnya and Zack. You are wonderful👍 The food is tasty and served quite quickly, although in our opinion it needs more seasoning. Bread should be fresher. But the overall impressions are very positive. I highly recommend it to everyone👍

Lovely big pub. Plenty of attentive staff in a lovely rural setting.

Great ales, great food and brilliant staff, especially-Tarnya 👌👌👌👌

We stayed at the Himley House Hotel for 3 nights and dined in the pub every night and for breakfast every morning. What a wonderful place with the most exceptional customer service and care to visit. The food was great. We found the most awesome customer service team - friendly, caring, energetic and of the highest standard. Thankyou so much.

Our first visit since becoming residents of the area. The Garden plot medley with chicken was superb, I wanted something light and fresh and this did not disappoint. My mother in law had the seabass and and said it was a joy! My husband had the mushroom starter and followed with the pie and he was very impressed with the quality of the pastry and the filling. Our table was quiet once the food arrived. Our servers Lydia & Holly did a great job, very friendly and relaxed but didn't miss a beat. Thank you to the team x

Not for me food tasted OK but very small not value for money, we Wes their for my granddaughter birthday party everyone not over impressed with the portions sizes

First time here since the refurb and it all looks stunning. Have to say food was amazing, Sunday lunch menu is one of the best around, and a special thank you to Rachel, we had a couple of fussy eaters, her help, advice and patience was greatly appreciated. Highly recommend.

We had a fantastic time with you all today. The food was amazing, and the service was 100% . Thank you to all the staff and Hannah for a wonderful experience. We will definitely be going back

We had an amazing lunch today. We haven’t been since the refurb but we were really impressed. The food was amazing and the staff we were really friendly. A special thank you to Rachel for her recommendations on the menu options. We will certainly be coming back soon.

Eight people 7 meals..St aff perfectly fine obviously a problem in the kitchen.

Tarnya was our server and she was lovely. The food was great. Lovely night.

Food and atmosphere were great. We were served by Amy who was really friendly and made us feel welcome.

Friendly staff, we were seated on time with our booking, service good food good, we had a very pleasant evening

Unfortunately the main meal I chose from the seasonal menu was not available, then the pudding I chose was not available. This is not a cheap pub meal and I feel staff should have informed us before we made our choices. As we had already paid for the meal and drinks 10 minutes before we were informed about the pudding, we decided to cancel the pudding order. As we had paid by card we were told that the whole amout would have to be cancelled and we would have to wait several days for it to go back into our account. When we pointed out that we would effectively have two amounts coming out of account at once, they eventually decided to refund the puddings in cash. We won't be coming back anytime soon.

tastefully decorated, friendly staff & beautiful secure garden.

2nd visit since the refurbishment, on both occasions the food was very average at best when you consider the price. The mixed grill is very over priced for what is served, it was bog standard. 2nd visit- barely any filling in the ciabatta, the chicken and bacon was luke warm as were the chips. Guests on the next table also complained their food was cold. It's a really lovely place, the beer gardens are fab and the staff are great but the food was disappointing on both occasions.

Relaxed atmosphere. Food is excellent as to is the service.

Lovely shepherd's pie and pork belly , but both meals of sea bass were so so bland.very disappointed, staff were very nice but let down by overpriced tasteless fish

Fabulous food, lovely and friendly staff. Great atmosphere and I will DEFINITELY be returning xx

Went last weekend our server Hannah was so pleasant and friendly. She made us feel so at ease.

Really bad, starters not available and those we had were bad. Tasteless squid and weird garlic mushrooms placed on bread which was soggy. Had fish n chips, one of the worst we've had. Overcooked batter and a few overcooked chips. Dessert was sticky toffee pud with ice cream, it had clearly been left out as I've cream was liquid. The staff were friendly but really inexperienced, leaning across to serve food. The one star is given for the renovation which to be fair looked really good. Unfortunately we won't be rushing back

Thanks Amy for looking after us yesterday evening

Great service from Amy, really helpful and friendly. Thank you!

Birthday party for 6 of us. Excellent staff, lovely food and even better ambience since the refurbishment. All in all a great evening. Connor waited our table and was very polite and efficient. Thank you!

Service great place lovely shame it got spoilt by the food

Great service from Amy. Was really helpful!

I had previously given a bad review due to poor service and food however to give credit where it is due, I have amended the review following a invite back on Thursday 1st August 2024. We were sat inside and our drinks order taken. We then ordered our starters and mains and shortly after the starters arrived piping hot consisting of chicken strips. We then ordered a number of steaks and burger which again arrived within a reasonable time and again all piping hot. The food was delicious and all steaks cooked to everyone's liking. We ordered a few desserts which were also very nice. The staff really went out their way and work really hard to keep everyone pleased. It was obviously a bad night on our previous visit however the staff have definitely rectified the issues and we would return again.

Expensive for medioca food. 6 of the items we chose had sold out. This was late afternoon!! The you lad who served us was run ragged so the service stars are not aimed at him. We ordered our food and was then told a large party was in so there would be a delay. If they had told us before we ordered, we would have left and gone elsewhere. Which is where we we will be going in future. The last time we came here was New Years Eve when they were closing for refurbishment, and it was poor then.

Lovely evening. The food and service were excellent. Service by Amy was second to none. Would highly recommend.

Had a lovely evening service and food was very good and Zak who looked after us was polite and friendly.

First visit since the refurb in April and it was well worth it. Look and feel of the restaurant is modern and right on trend. New terrace area outside is fantastic. Menu really varied and every meal we had was spot on. Shout to the chefs for the superb Duo Chicken, which has a Korean twist to it, Barber Smothered Chicken and the Pork Belly. And Tarnya for exemplary service to the table. Fully recommend a visit here.

Brilliant experience. Will definitely return soon

Great place to stay. Bedrooms are well decorated and I always have a great night sleep. There’s plenty of choices on the menu and the staff are extremely helpful. Will definitely be staying again.

First time I've been here in years and it has certainly been done up since the last time. Very nice place now, we had a traditional Sunday lunch which was lovely and reasonably priced. Outside there was a great beer garden for sunny days.

What a disappointment! This hotel and restaurant has recently been refurbished and it has been done very tastefully. However, the service is dreadful. We were a party of eight people, when the first of our party arrived they were told that the table was being prepared even though the restaurant was very quiet. I noticed when I arrived that there was a table that was set for eight. We were left standing by the bar for around 15 minutes, so I asked a member of staff if our table was ready and she confirmed it was and we were shown to the table that I'd seen when I first arrived. (so why were we left waiting by the bar?) Like I said at this time, the restaurant was quiet. We were seated and given menus. It must have been around 30 minutes before anyone came to us to take our order. The times in between courses were too long. We had around 6 different people attending to us, so there was no continuity. Our desserts were bought out without spoons. We asked a member of staff if he could get us some spoons he said yes, the next thing was that I saw the very same member of safe walking out of the service door from the kitchen carrying food for for another table. We then had to ask again for spoons. Overall, the food was ok but the service was awful. Gordon Ramsey would have his work cut out trying to get this lot on track. We left no tip due to the bad service. I hope someone reads this at management level because you have serious issues and unless you address them, the money you have spent on that beautiful refurbishment will have been for nothing.

This is a really nice place for a meal. The menu is smaller than it used to be and they didn't have any specials on when I went last, but the food is always nice. The cocktails and mocktails are nice and they have a good variety drinks. I had steak and ale pie for main which was very nice and there was lots of food. The apple tart for pudding was clearly microwaved which is a shame because it made the pastry soggy, but it was still tasty. The car park is bigger than it seems with some at the front and then lots more at the back through the barrier.

Birthday meal for daughter had to wait a while till drinks were ordered then another wait for meals went to bar to get own drinks twice meals I think were a bit overpriced for what they were it's a place to go for a special occasion

Ate here today Food improved and great service from Holly

Restaurant was full, we ordered fairly quickly and would possibly have tasted a dessert but all the staff seemed to disappear. We waited quite a while to attract someone and by that time the desire had passed so we asked for the bill. Even then we had to pay as we left. Food was excellent, perhaps more staff required.

Late service very late cold food apology just after the big comment so never ever again SHAME

Amazing meal, I went to himley house with my family Saturday and had a great meal, good atmosphere made better by our waitress Amy , she was efficient and couldn’t do enough for us , big thank you to all for the good meal.

The service is so slow and I had to wait an hour for my food and the food plates are to small it doesn’t feel me up and the staff aren’t very good they have a miserable personality and they aren’t very good and I don’t recommend this place terrible restaurant

Recently renovated. But beer garden tables all in the shade. Staff not very helpful and fairly expensive for the area

First time back since 2022 due to sub standard food but thought give it another chance still not impressed. One of our party had belly pork with a wedge of charred cabbage that was raw..another had chicken that should have been served with leafy salad which she had to ask for as this was missing . Will not be returning..

Gorgeous venue and excellent staff (thank you Libby). Bit hesitant as the reviews were mixed but overall the food was good. It's pub food, and no better or worse than any other Greene King, however, there is a price premium. I'd visit again if in the area.

Really nice food, fresh new menu and decor much improved. New staff very efficient especially Libby. Thank you 🙏

Disappointing. We waited to be seated and a poor guy who had finished working had to stay iver to seat us because nobody else was around. We then had to wait a bit to be served. We weren't asked how our food was and we weren't asked if we wanted anymore drinks. We sat with dirty plates on our tabke for atleast 25 minutes waiting to order dessert but nobody was around. We ended up getting up and paying at the bar without getting dessert. Even then, when I mentioned about how we will have to have something at home, nobody asked us how our food was or anything. Very poor service considering it looked to be a nicer restaurant. I'm not sure if maybe the staff were too focused with the idea of leaving to watch the football, but nobody was really "serving" anyone. Just left unsatisfied with quite a high bill for 2 roast dinners. My husband didn't even enjoy his, all 3 of his meats basically tasted the same and he found the roast potatoes powdery. I started the meal planning on coming back for a nice lunch with family, but now I think I'd rather go elsewhere, maybe somewhere that have staff working.

Tarnya was very attentive and made our experience very enjoyable! Will definitely be returning 😊

Love the new refurbishment. Been coming for years now and still holds up as a great place for good food.

This was our 1st visit since its refurbishment for myself & 2 sisters, & to be honest although the place now looks very impressive I'm sorry to say the food wasn't anything special, the prices were high for bog standard pub food. I had a vegetable tart with a few over cooked new potatoes & a dry salad, I asked for some salad dressing & was told they didn't have any, I asked for salad cream & was told "I will see what I can do ! " my sister had a burger & chips & asked for tomato ketchup & was told they didn't have any !!! The bacon on the burger was burnt to a crisp, there was no salad or garnish with the burger & it didn't look apertising, my other sister had gammon & egg & the gammon was also overcooked & dry, The staff were pleasant enough but we won't be returning.

I went for lunch on Monday 1st July. The food was good value for money, the staff and service were excellent, the atmosphere was relaxing, They recently had a refurbishment that creates a lovely relaxing environment.

First time visiting today with my husband ..the food atmosphere and staff were all amazing. Would highly recommend 👌

Stacey was very helpful and friendly, checked on us through out our meal

Came in for lunch with my husband today and my friend Sunday lunch was fantastic love the refurbishment too I was taken ill at the table a little embarrassed I fainted just wanted to say to the gentleman and his staff for being discreet I am home and am fine so a big thank you

Beautiful place, tastefully renovated. Nice food, decent value & very friendly attentive staff.

Amazing Experience, tarnya our waitress was wonderful and such good service and food

First time I've been for at least five years will be going back again soon the food was lovely I'll be telling friends to visit Samantha who served us was very helpful.

Absolutely awful meal, we had been vouchers from our daughter for our anniversary and the food was the worst meal I have ever had and the service wasn't good either. Its very overpriced for the quality of the food. Definitely won't be rushing back.

Has been refurbished and is really nice, much improved outside area for drinks and dining. Meals were good comparable with other local venues but this is a nicer place to eat.

Been to the new refurbished Himley House for lunch today. Lovely decor and staff were super friendly but the food not so good. The food was cold and not much filling on the sandwich's. Very disappointing

First time back since the refurb, we were disappointed. It was Fathers Day so expected it to be busy. We planned ahead & booked our table for breakfast. Staff were very friendly, our drinks order was taken but drinks didn’t arrive for at least 30 mins, our food order was taken & then had to wait even longer for food to arrive. There was no brown toast only gluten free brown, my husband’s white toast & some sauce we had ordered came out once we had all finished. All toast was cold, not even lukewarm. The atmosphere was tense the waiting staff were blaming the kitchen staff, the table next to us had been seated before us but we somehow finished before them so they weren’t happy which made us feel uncomfortable. By choice I wouldn’t go back unless we were invited back to be shown that the above issues had been rectified.