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4.7

Based on 376 opinions finded in 2 websites

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Nº 91 in 987 in Hillingdon

Nº 3 of 38 Italian in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..pizzacooked

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Lovely meal. Our experience was made very enjoyable due to the lovely service provided by our waiter Sidney.

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Phoebe Owen . 2025-05-06

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Absolutely incredible service and food quality was very good for the price, probably the best meal I’ve had in an airport hotel

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Phil Hp . 2025-05-06

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Surprised to get a really tasty meal, lamb chops, and excellent service from Lynford at Heathrow airport. We would normally head to a local pub but in future will eat here.

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JB G . 2025-05-05

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Salmon and broccoli were lovely, nice with sautéed potatoes on the side. I was served by Sidney and he was very kind, attentive and helpful. I would come back!

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Katarzyna Gralak . 2025-05-05

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Nice food, professional and courteous service, thank you Sidney for your friendly service for my family

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Mark Benjamin . 2025-05-04

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Nice and easy to visit. And the service was really friendly, nice and quick. My 9 and 11 year old kids insisted me to give feedback, because they gave 5/5 points to food and friendly Elliot. And I need to say Elliot created such an environment that my a little shy and not-english-speaking kids deared to ask questions from the waiter in English for the first time in their lives ❤️

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Tuuli Talvitie . 2025-05-04

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We were very lucky to be served by Sidney, who was extremely polite and friendly. He made us feel like he knew us and was very knowledgeable of the menu. Great experience and excellent food!

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Gilson Girotto . 2025-05-03

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Following the last minute cancellation of my flight, I was redirected to this hotel while waiting to reach my final destination, Miami. Unfortunately, my experience was disappointing. The hotel staff only speaks English, which makes communication very difficult for travelers who are not fluent in this language. However, I had the chance to meet Mimi, a radiant, friendly and multilingual waitress, who helped me a lot. It is regrettable that a person like her is not present at the reception, because she would perfectly know how to guide international travelers. Furthermore, some members of the staff were not very pleasant and made no effort to understand us, which gave us the feeling of being ignored, despite our status as customers. This attitude is difficult to accept and has contributed to an overall negative experience in this establishment. The only person to thank him is Mimi!!!

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D Crl . 2025-05-02

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Mimi was excellent with the service. Very nice!

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Emilio Ayala . 2025-04-29

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Sidney waiter was very attentive great service and food

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Barbara King . 2025-04-29

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I ate a pizza. Very good. Amazing service

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Alex Hunter . 2025-04-28

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Sidney our server was very attentive and prompt. He answered all of our questions and was very pleasant and kind.

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Kelly Shorter . 2025-04-27

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Sidney was very helpful and attentive and I had a very enjoyable meal

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Darren Darkins . 2025-04-27

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Sidney was a wonderful host, he was very polite. We had a lovely start to our holiday.

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Dawn Limby . 2025-04-25

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Perfect spot for a quick bite. Excellent service from Sydney!

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Michele Britton . 2025-04-25

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Stopped in for ice cream after a day of Hop On Hop Off in London. Sidney was our server and was very polite. He even gave us for our water!

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Jennifer Crafton . 2025-04-25

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We were waited on by Sidney, he was fantastic and he suggested a particular wine which was great. So generous with his time, thank you Sidney.

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TERRI . 2025-04-23

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Sydney is very sympatic and gentle. Good advices. Thanjs very much.

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medea escher . 2025-04-23

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Very nice meal , good service from Sidney and easy for a short stay between flights.

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Beth OBoyle . 2025-04-22

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Service was impeccable by Sidney our waiter. Food was delicious...will definitely go back👌

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Samuel Leo . 2025-04-22

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5 stars all round! This is our 3rd/4th visit to Hi Pizza and every visit the food and service has been delicious! Shout out to Pacifa our server this evening, she was super friendly and attentive. Would recommend to all :)

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Sarah Rawlingson . 2025-04-22

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Had an amazing dining experience at the Holiday Inn Bath Row restaurant! The food was absolutely fabulous—every dish was cooked to perfection and full of flavor. What made the evening even better was the outstanding service from our server, Kartik. He was warm, attentive, and made us feel really welcome from start to finish. Kartik went above and beyond to make sure we had a great time. Highly recommend stopping by if you’re in the area—delicious food and top-notch service!

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Andrew Bayliss . 2025-04-22

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Kartik was very personable and nothing was a trouble. Even though we didn’t stay too long and only had the Soup and Salad.

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James ‘jahmoolahut’ “jahmoolahutt” Morrison . 2025-04-22

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Kartik was great, good personality, service, made our day!

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Dylan lardner-burke . 2025-04-22

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Sidney was an excellent waiter especially making sure we had enough water and top up the glasses

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ben westgarth . 2025-04-22

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Alka was great as well as the selection!

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Jason Leung . 2025-04-21

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Served by Assis. An excellent waiter and a credit to the hospitality industry

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Cheryl Cousins . 2025-04-21

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Amazing morning with great company and great food. Fantastic service from Mimi, my daughter absolutely loved the Easter decor xx

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Johanna . 2025-04-20

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Really nice food and Sydney, our server, was so helpful and kind.

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Martyn Joseph . 2025-04-20

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It was a very nice visit with very good food. Our waiter Sindney was very kind and we enjoyed a very outstanding service from him.

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Ivan Aleksandrov . 2025-04-20

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Great food and excellent service by Sidney! The food was perfect and delicious. And Sidney was very attentive and looked after us very well. 5 star service

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Lauren M . 2025-04-20

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Mimi was a very professional and kind serving me, I wish her all the best for the future

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Donnavan Staddon . 2025-04-20

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Mimi was our server, she was excellent with the kids. Great service with a smile

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Paula Carson . 2025-04-20

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Lovely experience with Mimi, the friendliest waitress!!

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Erin Cox . 2025-04-20

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Mimi took excellent care of us, she was very kind to everyone including my daughter, she made us feel very good. He spoke to us in Spanish very well.

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Edgar Vargas Garita . 2025-04-20

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We loved our Easter gateway with good welcoming staff and especially Mimi who hosted us so well snd especially loved her bunny look :)

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Bipin Shrestha . 2025-04-20

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Mimi is a great lady and serves with a smile on her face…. The place is value for money

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Nithya Shankar . 2025-04-19

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Thank you so much for the friendly service~~~mimi^^ The food is average, but I enjoyed my meal with the friendly staff~^^

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eunju moon . 2025-04-19

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Mimi was so kind ~ Thenks to her!!!

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노트 . 2025-04-19

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Mimi was an amazing waitress, nothing was too much trouble. The food, efficiency was top class and our overall experience was excellent. Mark Aldis

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Mark Aldis . 2025-04-19

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I had a great breakfast at this restaurant. The table service provided by Mimi was excellent—she was very attentive and friendly. The food was fresh and of high quality. A wonderful experience, I’ll definitely be coming back!

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Nathanaël . 2025-04-19

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Amazing Stay at Holiday Inn London Heathrow – The Breakfast Service Was Exceptional! I had a wonderful experience at the Holiday Inn London Heathrow, and I absolutely have to mention how fantastic everything was – especially the breakfast service! The hotel itself is clean, comfortable, and very well located for anyone traveling through Heathrow. The rooms are modern and quiet, the beds incredibly comfortable, and all the facilities were spot on. But what truly made the difference was the exceptional service during breakfast. Katia and Mimì were simply outstanding – warm, attentive, and genuinely caring. They made me feel welcome every single morning, always smiling and making sure everything was perfect. Their kindness and professionalism turned a regular breakfast into the best part of my day. It felt like being taken care of by friends! Thank you, Katya and Mimì, for making my stay so memorable. I’ll definitely come back – and next time, breakfast will be the first thing I look forward to!

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Leo G. . 2025-04-19

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Mimi, it's the best, thank you Mimi, the welcome was incredible thanks to you.

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Neftali Silu . 2025-04-19

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We had a great time at Hi Pizza. Food was lovely and Mimi was a fantastic waitress. She made our stay

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Agnes Bloomer . 2025-04-18

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Amazing service with a lovely atmosphere. Pacifa was very polite and smiley.

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Tiegan Campbell . 2025-04-17

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We had a wonderful dinner of pizza and bread with oil. Pacifa was our server and she was so helpful and friendly.

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Sarah Strand . 2025-04-17

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Awesome service provided my Mimi.

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Nevil Kailash . 2025-04-17

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Nice food. Mimi served us and was very polite and helpful 😀🙌👍

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Jon Goode . 2025-04-17

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A special thank you to Mimi for the Top notch service she gave us

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Romaric BOCO . 2025-04-17

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We arrived tired after flight delays today. Food was provided promptly. Our waiter Sidney advised us of food choices. Recommend.

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Pat Parnell . 2025-04-16

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Waiter Sidney was very attentive and food came fast.

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Sarah Tiley-Walker . 2025-04-16

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I was served by Sidney, who was polite, attentive and very quick to ensure my order was taken with accuracy and care

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Liz H . 2025-04-14

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Food was great. What made the experience even more enjoyable was the impeccable service provided by Sidney. He was attentive, friendly, and knowledgeable, ensuring that every detail was taken care off. Sidney made us feel genuinely welcomed.

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gladwin furtado . 2025-04-13

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Lovely food, everything was so tasty. Sidney was our waiter, he was very friendly and helpful and timed getting our drinks and food perfectly.

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karen norgett . 2025-04-13

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Sidney our waiter was very polite friendly and attentive. Excellent service by

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Queens Road . 2025-04-13

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Kartik was super helpful and attentive, food was very good

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Ross Bell . 2025-04-12

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Kartik was great! Good recommendations and very good service.

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Mike Brotherman . 2025-04-12

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The breakfast was excellent, lots available and very kind staff. Mimi was absolutely lovely and very helpful.

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Laura . 2025-04-11

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Room is clean and tidy with new bathroom. Buffet breakfast, food was fantastic, heaps of options and complements to Mimi our waitress on an exceptional service.

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Sarah Chadwick . 2025-04-10

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Excellent customer service. Food served on time. Thank you Mr. Lynford.

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Jose Domingo . 2025-04-10

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We had a great stay n breakfast here and alka was very kind with her efforts to make us comfortable

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Hamir Desai . 2025-04-09

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Sidney was a very attentive, polite and swift waiter. The food was lovely. Great start to our holiday. 😁👍

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Sharon Haynes . 2025-04-09

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Food was really nice and fresh. Service wasn't the fastest but they definitely put a smiles on faces our servers Mimi and Pacifa,really nice and bright people would reccommed

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Amy Anthony . 2025-04-09

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Mimi went above and beyond to make us feel welcome

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Judy Stove . 2025-04-09

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Thank you Alka for your kindness and hospitality. You really made our experience extra special.

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Rogman83 . 2025-04-09

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This 5* is very much for Mimi who really went above and beyond to make us feel welcome. She met us at breakfast after a really stressful day for us yesterday and she was really kind and helpful. She gave us advice on where to visit and was quite honestly a ray of sunshine. What an asset to this business. We really enjoyed Hi! Pizza. I didn’t expect much from a hotel restaurant but it was actually really good! Great friendly service and decent food. Thanks everyone.

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Jo Whitham . 2025-04-09

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Stayed at the Holiday Inn before flying from Heathrow, we had dinner and breakfast at the Hi Pizza restaurant, food and service was fantastic, the staff are super helpful and polite. Shout out to Avila and Alka who were great hosts.

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Luke Honnoraty . 2025-04-09

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Mimi was delightful, a credit to you. So happy and engaging

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Joe Castle . 2025-04-09

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The breakfast was good and the service was amazing. Alka and Mimi were friendly and made our visit worth the while. I will definitely be visiting with my family very often.

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Ndubuisi Honnah . 2025-04-09

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Had breakfast here and Alka was amazing, she was extremely approachable and friendly and went out of her way to make sure our breakfast was exactly how we wanted it. Thank you Alka!

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Chloe Bird . 2025-04-08

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Sidney was amazing. Made sure we were taken care of and was extremely attentive. Helped when we had questionspleasure to have as a waitperson!

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Harry Crawford . 2025-04-08

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Excellent service by Sidney. Food very good. Hard to judge atmosphere, as eating just after opening. Recommended.

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Paul Fryer . 2025-04-08

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More than a routine Buffet breakfast. Helpfull staff, informative and welcoming. Plenty of food choice and minimal queuing. Cosmin and Mimi went the extra mile to check in and gave great service.

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Marty Pinner . 2025-04-08

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Mimi was great , spoke to our kids at the table which made a huge difference to our experience Food was great 👍🏼

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Liam Reid . 2025-04-08

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Sidney was extremely pulite and kind!

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Maria Genovese . 2025-04-07

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Good food and Aika treated us very friendly.

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Tong Guo . 2025-04-07

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Great food, nice ambience, family-friendly. Excellent service by Lynford!

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Maranda Ridgway . 2025-04-07

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I am coeliac and I honestly could not of asked for a better waitress, Alka was so lovely and thoughtful and got everything I needed and made sure my food was prepared safely, she was so kind and really made my morning.

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Hattie Garlick . 2025-04-06

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Alka who served on the breakfast team was amazing. She was so kind and considerate to my daughter and completely catered for her dietary needs being coeliac. Making her experience so extra special and making her and us all feel very well cared for. Alka is the best!

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Kirstie Garlick . 2025-04-06

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Server Sidney was most attentive and very helpful. He offered useful suggestions and was quick to follow up requests. He was forthcoming with non-food related questions. I would ask for his assistance on another visit to the restaurant.

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Ken Saunderson . 2025-04-06

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Naveen was great! The restaurant in the middle of the hotel was wonderful. We sat at the bar and they were very thorough with my GLUTEN FREE order, taking all the precautions necessary! Would highly recommend!

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Emily Wilson . 2025-04-05

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Great breakfast this morning! Big thanks to Alka, best service we have ever had!

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Cara Mcleod . 2025-04-05

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Delicious food, great variety. Mimi and Katya were so accomodating and fantastic in making our meal more enjoyable! Thank you 🙏

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Caitlyn Skillicorn . 2025-04-05

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The service here was exceptional… after a long flight it was so nice to be welcomed by Mimi and Katya who looked after us so well! What a nice way to spend our first morning in the UK. Thank you 😊

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marina muttukumaru . 2025-04-05

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This was our last stop on our two week trip to Paris and London. I wanted to stay somewhere close to the airport for easy transport the next day. We arrived and went to the bar for a couple of cocktails and then ate a light meal. The next morning we came down for a fabulous breakfast. The price was good, the choices vast. Anything you would want from fruit to eggs to waffles to blood pudding. Alka, was an amazing staff member. She was friendly and welcoming. She even offered to make us a omelette the next day but alas, we were leaving. I would highly recommend the hotel and the restaurant. Thank you so much for a pleasant day.

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Kristina McLaughlin . 2025-04-05

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For a hotel so busy the service and food is outstanding. Sidney was attentive, polite and always there with an offer of assistance to help. Nothing was too much trouble.

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Adele Martin . 2025-04-05

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Was a really good meal and service was great. Our server Sidney was nice and helpful. Would definitely eat here again.

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Hannah Wharf . 2025-04-05

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Many Thanks to Mimi! You know how customer Service works! We would also like to mention Katya from the buffet! She does a wonderful job behind the scenes, very attentive! Best regards, Megan from Austria!

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Margit Millenkovics . 2025-04-04

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We were extremely lucky to be waited on by Mimi. Wow what a worker!! I'd be thrilled if I had her working for me! More than a hard worker and extremely polite, with many smiles. Thank you Mimi. Breakfast was also fantastic! I'd also like to say thank you for all the hard work and attention from Katya at the buffet too. Someone has recruited great staff!

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Finley Fardell . 2025-04-04

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Our server, Kartik was so friendly and helpful and the food was delicious!

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Ellie McCurdy . 2025-04-04

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I loooved the experience here , however what was exceptional is the nice lady with catching smile and lovely service , she is attentive to details . Most importantly helped me with getting fresh mint so I can enjoy a cup of tea with fresh mint 😍😍 Egyptian /arabic style tea 😃. It’s lovely to meet a person like this in the stressful time before traveling .

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S.M.M Youssef . 2025-04-03

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Kartik, was a fabulous host and looked after us extremely well. We enjoyed the food and a good start to the holiday.

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Peter Seeley . 2025-04-03

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Stayed in the hotel during an official visit. Hotel staff was very friendly.

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Susantha Priyathilaka . 2025-04-03

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We really enjoyed our meal here. Food was great with lots of variety. Staff were friendly specially Alka who was very welcoming and helpful.

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Abdulrahman Almetwally . 2025-04-03

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This restaurant has the most exquisite meals and our server, Kartik, was super friendly. So was our table guider.

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Jason Schwark . 2025-04-03

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Mimi and Katya worked amazing well and the food was beautiful especially from the buffet. Mimi was so kind and fabulous costumer service skill.

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Izzy Harrison . 2025-04-02

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Sidney had perfect timing as a waiter and made the experience better with his professionalism. The Mushroom & Thyme risotto was herby, warm, and delicious.

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Rachael Howland . 2025-04-02

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Rooms are really nice food is very good especially Breakfast, the staff are really friendly and Helpful, Ecaterina always says good morning with a smile and nothing is too much trouble she always asks if everything is OK and if you need anything else. Check in can be a bit busy at times especially if there is a cancelled flight.

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Garry Mills . 2025-04-02

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Mimi and Avila are fantastic. Very kind, considerate and helpful

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Mary Spurling . 2025-04-02

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Had breakfast with the family here this morning. Mimi & Avila were phenomenal. Mimi asked about our trip and gave the kids a kids pack thing. Katya who does the buffet nailed the food too. Tasted so good.

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Holly Taylor . 2025-04-02

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