Based on 415 opinions finded in 2 websites
Based on 415 opinions finded in 2 websites
Nº 92 in 987 in Hillingdon
Nº 4 of 38 Italian in Hillingdon
Opinions
Very patchy food. Bavette steak was tough and the fries weren’t freshly cooked and while the salmon was ok the new potatoes were greasy and the tender stem wasn’t good. Maybe pizza is a safer bet The food came out very quickly to be all freshly cooked.
Neville Hunt . 2025-06-06
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Great food and service on our one night stay, thanks to Mcvil and Naveen for looking after us for the night!…. Well done gents!
Ross Underhill . 2025-06-04
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After a long flight all you want is a good meal and great service. This hotel restaurant was packed because it was the night of the soccer finals, but Sidney was an amazing server. He was incredibly attentive and super quick despite how busy it was. We both ordered to salmon, it tasted incredibly fresh and so did the vegetables. Where other hotel restaurants cut corners by having frozen vegetables this place does not skimp, it was high quality food. Drinks were good too—we really enjoyed dining here. Thanks Sidney for making our evening!
Nicole Forward . 2025-06-04
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Great food and service from Elliot who was most kind, efficient and courteous… thank you 🙏
Elaine James . 2025-06-04
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We had a great waiter tonight 10 out of 10 very nice person Sidney At heathrow holiday inn
glynn iles . 2025-06-03
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Elliot was an excellent harbor very polite and very kind
Greg Sorensen . 2025-06-02
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Very relaxing dinner after a long drive. Our server Sidny, was charming and very attentive. The appetisers and mains were delicious. Thanks very much Paul and Joanne
Gertrude Joanne Green . 2025-06-02
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SWAINO was very helpful and kind.... Good service! Recommend.
Andrea Novelli . 2025-06-01
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Very nice evening meal for our one night stay at this holiday inn. The pizza was surprisingly good and the service from Sidney was excellent. He was attentive, but not overbearing.
Stuart Williamson . 2025-06-01
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Our Server Sidney was amazing. The Carpaccio was very good and the pizza was yummy. Would definately reccomend this eatery.
Ian Beswick . 2025-05-31
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Sidney is amazing! A very kind and efficient server.
cynthia edgelow . 2025-05-31
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Very good service by waiter Sidney!!! The atmosphere and the food are great!!! Nice place to stop before your next flight from Heathrow!!!
Luciano Ferreira . 2025-05-31
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We were hungry and exhausted after two long flights. We decided to walk the mile from our hotel to Hi Pizza after seeing the reviews and menu, such a smart decision! The food was excellent; fresh, well.prepared and the prices very reasonable. Our server, Elliott, was friendly, attentive, and knowledgeable about the wines, so we ordered a bottle. The wood fired pizza with thin crust was delicious. We highly recommend Hi Pizza.
Kathleen Simko . 2025-05-30
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The service provided exceeds our expectations. Sidny did an excellent job!
leo rovira . 2025-05-30
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If staying next door at StayBridge it’s super convenient and fast. Service is always really friendly and Sidney was great on last visit.
Josh Ho . 2025-05-29
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Great quick bite at our hotel! Elliot provided us with wonderful service
Katherine Reidl . 2025-05-29
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Our waiter Sidney was fantastic! He made a recommendation that was the best food we’ve had during our visit. Thanks Sidney!
Jason Faast . 2025-05-29
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Service was quick. Food was really good Sidney was very welcoming. He was made aware that I was part of the IHG induction and suggested the charge to be made back to my room so I was could get a discount. Much appreciated this as I wasn’t made aware of it before.
Carla sá . 2025-05-27
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Sidney was brilliant! Attentive, friendly and efficient. Thank you Sidney
Karis Humphreys . 2025-05-26
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Great food and accommodating for Gluten intolerance, really professional service especially Sidney, was a very friendly chap and all the staff pleasant and great with our kids
Danny Williams . 2025-05-25
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My husband and I were here on a vacation flying out on Wednesday we stayed at the Holiday Inn and we had Dinner at the restaurant our server was Sidney “excellent” in every respect, I hope we are served by Sidney again, before we fly home!! The Marvins
Denise Marvin . 2025-05-25
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Elliot was very polite and efficient with our service ! Good pizza
Mary raybuck . 2025-05-23
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For a chain hotel restaurant the food at Hi! Italy was surprisingly excellent. It was tasty, perfectly cooked and not over-priced. We had the prawn pasta and lamb chops. Also had the best cosmopolitan from the bar. Thanks Sidney for providing excellent service and good conversation in the restaurant.
Julie McBall . 2025-05-23
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Served by Sidney who was very welcoming and offered excellent service. All staff members were very polite.
Alexander Mason . 2025-05-23
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The food was terrible. Truffle risotto which was like rice pudding with no flavour at all. Pasta that was just in a sloppy goo like wallpaper paste. Mixed leaf salad which was mouldy. An extortionate rip off. Avoid
Phil Hartley-Chambers . 2025-05-23
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Karthik was my waiter at the Hotel I stayed at by London Heathrow Airport. My hotel room was spotless and the restaurant staff was excellent. I had the vegan risotto with mushrooms and olives.
Robert Chesrow . 2025-05-23
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Food was amazing. Our server, Elliot, was very respectful and provided wonderful service. Highly recommend this restaurant for anyone in the mood for Italian food.
Emily Alberto . 2025-05-21
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Title: Excellent service from waitress Katya! I recently stayed at Holiday Inn and had a wonderful experience, especially thanks to the exceptional service from Katya, one of the waitresses at the hotel restaurant. She was incredibly friendly, professional, and attentive to every detail. Each morning she greeted us with a warm smile and made sure our breakfast was perfect. Her kindness and efficiency truly made us feel welcome and well taken care of. Thank you, Katya, for your outstanding hospitality — you are a true asset to the Holiday Inn
Smart . 2025-05-20
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Good food, great service for our stay before a flight. Sidney, our waiter was very friendly and professional
Mark Crisp . 2025-05-20
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Kartik was really great with attentive service and handling a spillage of a drink from a toddler. Good work holiday inn
Michael McCann . 2025-05-20
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Great food & atmosphere and first class service from Sidney ! Thanks to all the team.
Robin Hutton . 2025-05-20
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Visited Sunday evening sharing a pizza and sides.Service was absolutely fantastic from Sidney very attentive and polite couldn't have asked for more also mimi who was attentive and gave also great service reasonably priced but the service shone through thank you. Gavin & Ann-Marie
Gavin Davison . 2025-05-18
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Bar team are fantastic. McVil, Naveen, Assis, Floyd all welcoming, quick and courteous. Give them a pay rise!
Tom Waugh . 2025-05-18
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Thank you for the perfect service Sidney. See you in June.
Ms Adrienn Olah . 2025-05-18
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The food was excellent, not usual the hotel fare, also great service from Sidney! Served quickly, but clearly freshly made.
Richard Williams . 2025-05-18
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This spot was a great place to grab a bite to eat before heading up for a good night's rest. Shout out to Elliot for the amazing service!
Alyssa Behrends . 2025-05-16
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Lovely service, was seated straight away. My server Elliot was attentive and friendly. My food was brought quickly, it was delicious, would recommend.
Martha Back . 2025-05-14
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Served by Sidney, very good service!
Charlie Rundle . 2025-05-14
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Elliot looked after us very well, a 10 out of 10👍
Dennis Burns . 2025-05-14
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Pacifa was professional, pleasant, and a joy to deal with. The shrimp pasta and Doom Bar made for an excellent meal.
Matt Shawver . 2025-05-14
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Ciezel provided excellent service. Fun place.
Jodi Ross . 2025-05-12
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Delicious pizza and great service from Sidney.
Serene Teo . 2025-05-11
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Great service from Naveen, Mcvil, Assis, and Brendan every week! Would be good to see daily specials, more frequent menu changes, and offers as we are here for work so stay frequently for a long time.
Dante Lopez . 2025-05-11
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Pizza was cold and burnt underneath and was priced too high for how bland it was. Staff were attempting to be high class but we're just a bit rude/awkward and off-putting.
sara thornhill . 2025-05-10
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Why does this have a 4.6 average?! They did not like we "hadn't booked" (we had but they didn't check the online bookings) even though the restaurant was almost empty. Pizza was both cold and burnt. Completely flavourless (they really pushed the chilli oil, now we know why). Made wetherspoons look gormet by comparison. It's also really expensive, and they automatically add a 12.5% service charge. Really disappointing, no clue why the reviews are mostly positive.
James Pickersgill . 2025-05-10
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Our server was Sidney. He was attentive, professional, helpful, friendly and kind.
Anne Nolan . 2025-05-08
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Pacifa was excellent in her delivery of customer service. Fully satisfied.
Mark Hennen . 2025-05-08
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Sidney, our waiter, was superb in every way, including recommending a great dessert.
David Einbender . 2025-05-08
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Great service by Pacifa and the food was great!
Desmond Antonydas . 2025-05-08
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Lovely meal. Our experience was made very enjoyable due to the lovely service provided by our waiter Sidney.
Phoebe Owen . 2025-05-06
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Absolutely incredible service and food quality was very good for the price, probably the best meal I’ve had in an airport hotel
Phil Hp . 2025-05-06
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Salmon and broccoli were lovely, nice with sautéed potatoes on the side. I was served by Sidney and he was very kind, attentive and helpful. I would come back!
Katarzyna Gralak . 2025-05-05
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Surprised to get a really tasty meal, lamb chops, and excellent service from Lynford at Heathrow airport. We would normally head to a local pub but in future will eat here.
JB G . 2025-05-05
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Nice food, professional and courteous service, thank you Sidney for your friendly service for my family
Mark Benjamin . 2025-05-04
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Nice and easy to visit. And the service was really friendly, nice and quick. My 9 and 11 year old kids insisted me to give feedback, because they gave 5/5 points to food and friendly Elliot. And I need to say Elliot created such an environment that my a little shy and not-english-speaking kids deared to ask questions from the waiter in English for the first time in their lives ❤️
Tuuli Talvitie . 2025-05-04
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We were very lucky to be served by Sidney, who was extremely polite and friendly. He made us feel like he knew us and was very knowledgeable of the menu. Great experience and excellent food!
Gilson Girotto . 2025-05-03
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Following the last minute cancellation of my flight, I was redirected to this hotel while waiting to reach my final destination, Miami. Unfortunately, my experience was disappointing. The hotel staff only speaks English, which makes communication very difficult for travelers who are not fluent in this language. However, I had the chance to meet Mimi, a radiant, friendly and multilingual waitress, who helped me a lot. It is regrettable that a person like her is not present at the reception, because she would perfectly know how to guide international travelers. Furthermore, some members of the staff were not very pleasant and made no effort to understand us, which gave us the feeling of being ignored, despite our status as customers. This attitude is difficult to accept and has contributed to an overall negative experience in this establishment. The only person to thank him is Mimi!!!
D Crl . 2025-05-02
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Sidney waiter was very attentive great service and food
Barbara King . 2025-04-29
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Mimi was excellent with the service. Very nice!
Emilio Ayala . 2025-04-29
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I ate a pizza. Very good. Amazing service
Alex Hunter . 2025-04-28
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Sidney was very helpful and attentive and I had a very enjoyable meal
Darren Darkins . 2025-04-27
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Sidney our server was very attentive and prompt. He answered all of our questions and was very pleasant and kind.
Kelly Shorter . 2025-04-27
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Sidney was a wonderful host, he was very polite. We had a lovely start to our holiday.
Dawn Limby . 2025-04-25
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Stopped in for ice cream after a day of Hop On Hop Off in London. Sidney was our server and was very polite. He even gave us for our water!
Jennifer Crafton . 2025-04-25
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Perfect spot for a quick bite. Excellent service from Sydney!
Michele Britton . 2025-04-25
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We were waited on by Sidney, he was fantastic and he suggested a particular wine which was great. So generous with his time, thank you Sidney.
TERRI . 2025-04-23
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Sydney is very sympatic and gentle. Good advices. Thanjs very much.
medea escher . 2025-04-23
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Service was impeccable by Sidney our waiter. Food was delicious...will definitely go back👌
Samuel Leo . 2025-04-22
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Very nice meal , good service from Sidney and easy for a short stay between flights.
Beth OBoyle . 2025-04-22
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Sidney was an excellent waiter especially making sure we had enough water and top up the glasses
ben westgarth . 2025-04-22
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Kartik was great, good personality, service, made our day!
Dylan lardner-burke . 2025-04-22
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Kartik was very personable and nothing was a trouble. Even though we didn’t stay too long and only had the Soup and Salad.
James ‘jahmoolahut’ “jahmoolahutt” Morrison . 2025-04-22
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Had an amazing dining experience at the Holiday Inn Bath Row restaurant! The food was absolutely fabulous—every dish was cooked to perfection and full of flavor. What made the evening even better was the outstanding service from our server, Kartik. He was warm, attentive, and made us feel really welcome from start to finish. Kartik went above and beyond to make sure we had a great time. Highly recommend stopping by if you’re in the area—delicious food and top-notch service!
Andrew Bayliss . 2025-04-22
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5 stars all round! This is our 3rd/4th visit to Hi Pizza and every visit the food and service has been delicious! Shout out to Pacifa our server this evening, she was super friendly and attentive. Would recommend to all :)
Sarah Rawlingson . 2025-04-22
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Served by Assis. An excellent waiter and a credit to the hospitality industry
Cheryl Cousins . 2025-04-21
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Alka was great as well as the selection!
Jason Leung . 2025-04-21
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Mimi was our server, she was excellent with the kids. Great service with a smile
Paula Carson . 2025-04-20
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Amazing morning with great company and great food. Fantastic service from Mimi, my daughter absolutely loved the Easter decor xx
Johanna . 2025-04-20
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We loved our Easter gateway with good welcoming staff and especially Mimi who hosted us so well snd especially loved her bunny look :)
Bipin Shrestha . 2025-04-20
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Mimi took excellent care of us, she was very kind to everyone including my daughter, she made us feel very good. He spoke to us in Spanish very well.
Edgar Vargas Garita . 2025-04-20
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Lovely experience with Mimi, the friendliest waitress!!
Erin Cox . 2025-04-20
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Mimi was a very professional and kind serving me, I wish her all the best for the future
Donnavan Staddon . 2025-04-20
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Great food and excellent service by Sidney! The food was perfect and delicious. And Sidney was very attentive and looked after us very well. 5 star service
Lauren M . 2025-04-20
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It was a very nice visit with very good food. Our waiter Sindney was very kind and we enjoyed a very outstanding service from him.
Ivan Aleksandrov . 2025-04-20
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Really nice food and Sydney, our server, was so helpful and kind.
Martyn Joseph . 2025-04-20
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Amazing Stay at Holiday Inn London Heathrow – The Breakfast Service Was Exceptional! I had a wonderful experience at the Holiday Inn London Heathrow, and I absolutely have to mention how fantastic everything was – especially the breakfast service! The hotel itself is clean, comfortable, and very well located for anyone traveling through Heathrow. The rooms are modern and quiet, the beds incredibly comfortable, and all the facilities were spot on. But what truly made the difference was the exceptional service during breakfast. Katia and Mimì were simply outstanding – warm, attentive, and genuinely caring. They made me feel welcome every single morning, always smiling and making sure everything was perfect. Their kindness and professionalism turned a regular breakfast into the best part of my day. It felt like being taken care of by friends! Thank you, Katya and Mimì, for making my stay so memorable. I’ll definitely come back – and next time, breakfast will be the first thing I look forward to!
Leo G. . 2025-04-19
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Mimi was an amazing waitress, nothing was too much trouble. The food, efficiency was top class and our overall experience was excellent. Mark Aldis
Mark Aldis . 2025-04-19
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Mimi was so kind ~ Thenks to her!!!
노트 . 2025-04-19
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Thank you so much for the friendly service~~~mimi^^ The food is average, but I enjoyed my meal with the friendly staff~^^
eunju moon . 2025-04-19
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Mimi is a great lady and serves with a smile on her face…. The place is value for money
Nithya Shankar . 2025-04-19
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I had a great breakfast at this restaurant. The table service provided by Mimi was excellent—she was very attentive and friendly. The food was fresh and of high quality. A wonderful experience, I’ll definitely be coming back!
Nathanaël . 2025-04-19
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Mimi, it's the best, thank you Mimi, the welcome was incredible thanks to you.
Neftali Silu . 2025-04-19
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We had a great time at Hi Pizza. Food was lovely and Mimi was a fantastic waitress. She made our stay
Agnes Bloomer . 2025-04-18
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Nice food. Mimi served us and was very polite and helpful 😀🙌👍
Jon Goode . 2025-04-17
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A special thank you to Mimi for the Top notch service she gave us
Romaric BOCO . 2025-04-17
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Amazing service with a lovely atmosphere. Pacifa was very polite and smiley.
Tiegan Campbell . 2025-04-17
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We had a wonderful dinner of pizza and bread with oil. Pacifa was our server and she was so helpful and friendly.
Sarah Strand . 2025-04-17
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Awesome service provided my Mimi.
Nevil Kailash . 2025-04-17
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We arrived tired after flight delays today. Food was provided promptly. Our waiter Sidney advised us of food choices. Recommend.
Pat Parnell . 2025-04-16
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Waiter Sidney was very attentive and food came fast.
Sarah Tiley-Walker . 2025-04-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We made an enquiry about whether they were available to take booking for 2 people, and they said they will, when we got there we found the lovely waitress had already reserved a table for me and my girlfriend. And the waitress was amazing in giving suggestions on what foods we would prefer based on our dietary preferences. And food itself was just delicious! The texture of my pasta and my girlfriend’s pizza were beyond excellent. I would defo recommend!
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