Hérradis Cuisine London in Tower Hamlets

Very disappointed by our visit to this restaurant tonight. Friends had booked having checked online gluten free was available as I’m a coeliac. We arrived stated I was coeliac and we needed gluten free and were taken to a table and presented with menus . When asked about gf the lady said she’d explain shortly . She came back and said we can’t guarantee it’s safe to eat here for coeliacs as cross contamination is an issue . We said it had stated they offered gf options ie pizza etc . She said they do but cross contamination would be the issue. We said but if you offer options are they not prepared separately and she said no cross contamination would occur. We said we would go next door to another restaurant and she just said ok. Later we looked online as my friends said they had checked it out . Comments on their website state “we offer vegan halal gluten free.” It also states “ we prioritise allergen safety with our practices regarding cross-contamination” Although it states “we can’t guarantee an allergen-free kitchen “this is usual and expected however the reference to cross contamination practices would assure us. However in our experience it seems the restaurant doesn’t offer what it states or adhere to the promised practices. It was very disappointing and a gf option did not seem possible from our interaction with the staff member So coeliacs please note. Why she went to the bother of seating us we do not know . She could have said at the desk when we asked at entry instead of the farce of seating us.

Very well customer service, Great place to chill and have coffee. Must say they make very good Pizza's. Thumbs up all round!! :)

Chilled pub, decent beer and great pizza - like really good. Recommended the fin diesel! Always stop for a pint when visiting London

Deffo worth their pizza! The price is okay, matches the quality of the food. They offer a variety of toppings too! My fave is doner

Celebrated my friends birthday here. Lovely selection of beer and fantastic pizza. It's small but dont let that put you off. It has a wonderful atmosphere and the staff are really friendly.