Based on 9 opinions finded in 1 websites

Based on 9 opinions finded in 1 websites
Nº 82 in 691 in Hounslow
Opinions
We have been visiting this restaurant for years now and the quality of services and food hasn't dropped a bit. However, we are particularly drawn to one of the staff whom we have always seen during each of our visit, her name is Ruth. Ruth has been consistently pleasant, cheerful, helpful and generally amazing. She has always gone over and beyond in dispatching her duties and her cheerful face is always a joy to behold. Please take this review seriously as it was an observation made over time and is in no way spontaneous. Kindly consider this review when next you are promoting your staff and during salary review. She is definitely a huge asset to this Hounslow branch.
chidinma m . 2025-03-22
MORE AT TripAdvisor
I am absolutely delighted to declare that I'll be a returning customer! The food was truly outstanding. It was expertly spiced, succulent, and served in generous portions. Our selection included a diverse array of dishes, including Jerk chicken, beef stew, fish stew, plantain, and jollof rice, each of which was a culinary masterpiece with distinctive and tantalizing flavors and spices. I wholeheartedly recommend this establishment to anyone eager to savor the authentic and hearty delights of Afro-Caribbean cuisine.
MozaLisa . 2023-10-30
MORE AT TripAdvisor
As a business in the local area, we wanted to see how we could work in partnership together. I met Alex, the owner and his team and they provided and served us with a 10/10 lunch menu. The food was really delicious, the service was impeccable and we look forward to working with them in the near future.
jazzysquiggle . 2023-10-18
MORE AT TripAdvisor
I've been here twice in a summer Sunday afternoon. Drinks and dinner with friends and acquaintances. The Grilled Talapia is so good! The food takes a long time to come out of the kitchen but it's worth the wait. Island slammer cocktail is a nice long strong cocktail too. There seems to be some people who just one to lime. The decor could be upgraded. I haven't tried any of the west indian dishes yet, but they look decent. I will go again, but they people you go with make this place what it is.
KizzyK . 2022-07-10
MORE AT TripAdvisor
Fantastic African and Caribbean restaurant. We visited this evening and had a great experience. Great authentic food, well worth waiting for. Very good portions and reasonably priced. Fantastic customer service and a lovely atmosphere. Definitely one to visit.
Excursion781315 . 2022-04-09
MORE AT TripAdvisor
Food was amazing, great place to go for some authentic Afro-Caribbean food. Food was fresh and full of flavour, service not the fastest but as a bigger group of people you are given option to pre order to save time. Would recommend for sure.
Myanaomi . 2022-03-31
MORE AT TripAdvisor
Visited this place with a group of friends. Had gone past a few times and wondered about it. The menu and information suggested that it was and African setting. On getting there however, it was different. The decor is lovely and different, and the food is mainly African and there are some normal things like ribs and wings. However upon entry the people that came in were mainly the usual pub goers. Loud and drunk. I was so disappointed with the crowd there. The food was good and fast. You need to order your food and pay for it upfront which is weird, but I put it down to the crowd that gather there. There was a DJ that was more interested in getting drinks for himself than playing music. I wish it would cater more to the African community. The drunks and noisy crowd will definitely keep my friends and I away.
niksmatic . 2022-01-06
MORE AT TripAdvisor
The best Restaurant of our time... the food is magnificent, delicious and very tasty. You can’t go wrong with this restaurant, customer service is superb no doubt. And drinks are well affordable.
casbabaf . 2021-03-28
MORE AT TripAdvisor
I visited heritage kitchen and bar for the first time today and was amazed my the delicious, authentic Ghanian good! It was so good I had to order take away too lol.The owner Alex was also very lovely and provided excellent service. I will definitely be back 😋
Chrissy_b19851530 . 2020-08-23
MORE AT TripAdvisor
Similary restaurants in London
4076 Opinions
I had a bad dinner experience at this restaurant. -I didn't enjoy the atmosphere, dark, and noisy. -The food was really good, delicious steak, and pan-fried stone bass. But the mashed potato was not as good as it should be. -I waited too long for my order. -I asked 3 times for the bill. After I finally got the bill, I needed to wait again to pay, because the lady who brought me the bill just went away without saying anything, so rude, and weird service. -As a customer, I don't feel comfortable of the rules that add the service charge automatically on the bill. It's more polite, and fair to ask the customer about the service charge, before adding it to the bill. Anyway, they have seating area indoor, outdoor, and upstairs. Toilet for customers is available.
171 Opinions
En city Trip à Londres, notre B&B était à proximité et nous avons tenté l'aventure car il proposait aussi des choix végétariens. C'était tellement bon que nous y sommes allés deux soirs de suite en variant notre choix. De plus le personnel était sympa. Une bonne adresse.
736 Opinions
Came in today and was served by aki. The costumer service from herself was extraordinary 10/10 really kind and up to the standard. Furthermore the sandwiches at Ballucci are extremely scrumptious and made freshly and rich. I am indeed a regular costumer and the Overall service is extremely advance and professionally suited to such environment. Thank you !