Based on 4 opinions finded in 1 websites
Opinions
Booked for 2 adults 1 child on dinner bed and breakfast. Was given 2 single beds then asked for an extra £25 on top before arrival for a zed bed?? I booked dinner bed and breakfast for 3 so expected 3 beds. Beds were extremely uncomfortable and we wakened with extremely sore backs, like sleeping on a door. We were booked Friday and Saturday and actually left on Saturday as couldn't face another evening in the bed. Dinner was good and had gluten free option's as requested. No kids meal offered so child had to choose adult style meals but we worked it out. Drinks very expensive Breakfast - not as great - no gluten free options and never came with my bread/roll as requested. No coffee machines ( one in bar not working) as requested a cappuccino but was told £2 for a paper cup and use the urn filed with instant coffee, no thanks declined the offer of spending £4 for 2 of us and had the coffee from our room. House cleaning, threw cover over, I had to go to reception for toilet paper as none in the roof and the towels were as rough as sand paper. Reception not very polite didn't even bat an eye lid at us leaving a day/night early due to the issues in the room Never again
Julie R . 2024-04-22
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A very well organised Wedding for my son Matthew & his partner, Kass. Everything to do with the Ceremony & Celebration went extremely well & pretty much on time. An excellent 3 course meal was served. Quality of the food was superb. Staff were very welcoming, polite, & efficient. Food was served quickly & smoothly, with very hot plates for the cooked courses. Very well done! A very big ' Thank You' to Sally & her team. Now , one criticism: My wife & I booked an "Accessible Room" some months ago when the Wedding event was booked. Unfortunately, whoever took the booking over the phone, did not listen or execute the booking correctly, as we were not allocated the room type requested. This did cause us some inconvenience, as my wife has mobility problems. However we managed for one night. Sunday morning breakfast was superb, with very freshly cooked & well presented English Breakfast fare. Again , very well done with this, compliments to Chef.
Steve B . 2024-03-18
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I was at Hellidon Lakes for my daughter's wedding. On the whole the experience was great but the lady on reception when we arrived was quite curt and not overly polite.
debbie h . 2024-03-18
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Lacklustre for a passing traveller and has all the trappings of fleecing wedding parties! Food is poor and overpriced. Rooms "scruffy" and unkempt. Nuf said?
Krakenb694 . 2021-06-07
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Ordered a delivery tonight. Waited over an hr for driver to turn up. Driver called me, said he was outside my door and knocked, but I've not answered. Thought it was strange, as my front door is not far from my living room So I went ro the door, opened it, looked, but nobody insight. So I asked again, where are you, sat outside your door, the driver replied. I doubt that I said, as I'm stood outside my door, are you in a car, I asked, yes he replied. Can you see my porch light come on? Yes he said, and drove down the road from about 40yards away. How can you be outside my door, but 40yards away I asked? He was, he said. Proceeded to call me a liar which angered me, took the food, and told him to get off my property. Called the restaurant and told them. I have now had the food collected, as I don't want to eat it, as the driver called me a liar, what's he done to my food!!!! I now have to wait, another 60-90min for an order 8 have placed else where. As will never order from them again!!!!! Use them at your own peril!!!! I really hope you have proof that I was/am intoxicated. As I have taken a screen shot of your reply stating I need to be sober. So please provide evidence that I am intoxicated, 8f not I suggest you you take that comment down or I shall be taking you to court for malicious slander and defamation of character. Choice is yours!!!
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We had a room within the pub for a family gathering on 5th October. We had a lovely evening and an excellent buffet. Thank you to the staff and to Manager Milo who made sure everything run smoothly. Mary
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For the last couple years, the chef had changed, and the quality took a bit of a dive...but recently, the original chef came back, and it is once again the best chinese in Daventry. Glad to have you back finally!