Hej Coffee Somerset House in City of London, Westminster

I went here yesterday because my sister is gluten free and dairy free. The menu on line implied a huge selection of salads and smoothies. We were very disappointed! The location seemed promising too. We also had out of date crisps and it turns out most of them were out of date. We were offered a different pack in exchange. The £7.50 salad was just a mushy mess of old tomatoes and avocado. The coffee wasn’t brilliant either. The banana muffin cake lacked flavour and was dry. So many places hype up their menus but in a place that was so ethical where was the gluten free bread alternative!! Avoid this place. Won’t be back!

Awful! Do not go here. Out of date crisps. Hard to find. Worst cafe I’ve ever been to.

Good quality of coffee beans, some bakery and savory sandwiches even some salads. Friendly and self service. Indoor and outdoor seating

Not particularly friendly service, expensive food ( tasty but for the money I would have expected larger portions) Nothing really special - one of many hipster expensive cafés in London

Delicious quick lunch and great coffee. Sadly didn’t get her name but the Greek barista here was one of the friendliest people we met in London!

Thank you to the remarkable young lady (member of staff) who took such good care of me yesterday just as the cafe was closing. Your care and generosity was amazing. I am So sorry I did not ask for your name. Needless to say, I felt better within minutes thanks and bless you!

Very underrated Cafe. Amazing pastries & coffee / tea. Very cool staff. Difficult place to find but once there, haven of peace and delicacy in the middle of London's buzz

This cafe in Somerset house was recommended to me and the indoor / outdoor seating options good. The food is amazing, under 10 pounds for a salad plate, although some protein options are add on. Good place to relax and refresh if you are not in a hurry. Other reviewers mention slow service, I won’t make any comment about that as it wasn’t my experience.

Painfully slow service. There was only one member of staff, who seemed to be running the entire cafe themselves, and totally indifferent to customer service. The customer in front of me gave up on ordering any hot drinks after waiting 15mins. If I’d not been in a rush I’d have given up. Food was ok but strange they can calculate and display the carbon footprint but not the calorie content.

The worst service i have received for years. 2 lads who could not go any slower at serving. Pity because the coffee and food were good but waiting 12 mins for 4 people in the queue to be served is indifference taken to a new height.

Really great atmosphere and fab choice of coffee and cake. Was able to work without interruption for a couple of hours. Well worth a visit if you are looking for a bolt hole with great beverages on the Strand. Helpful staff, too.

Realmente no queríamos usar "Hej", ya que hay una cafetería muy superior en Somerset House llamada "Watch House". Pero decidieron no actualizar su sitio de Internet para decir que estarían cerrados hoy: - (. Yo era el único cliente y pedí 2 bebidas. Una sola toma negra que terminó siendo una toma doble y un chocolate caliente. todo parecía comida servida en un viejo tren en Yorkshire en los años 70. El café estaba "bien". El chocolate caliente era muy bueno. No hay ninguna posibilidad de que sobrevivan. Y los directores de Somerset House deberían exigir un estándar mucho más alto Si hacen la Navidad será un milagro.

Café razonable, pero pésimo servicio. El barista se equivocó en el pedido varias veces y parecía algo incompetente. No estaba lleno, pero tomó años para que le sirvieran el orden correcto. En este momento, pensaría que pondría a su mejor y más brillante personal al frente de la casa. Además, no hay café de filtro disponible a pesar de que está en el menú. ¿Cuándo entenderán las cafeterías que un americano * no * es un sustituto aceptable? Evite y use el quiosco en la plaza de la fuente.

Estaba bastante ocupado cuando fuimos aquí. ¡Desafortunadamente, algunas personas tenían sus computadoras portátiles y no bebidas y estaban muy felices de sentarse y ocupar la mayor parte de la habitación! Conseguimos una mesa eventualmente. El café es de buena calidad y el servicio es agradable. Una buena variedad de productos saludables para el desayuno y pasteles y tostadas también. ¡Muy escondido en Somerset House, pero obviamente conocido por los lugareños! Fuimos aquí mientras visitábamos la exposición de hongos en Somerset House.

El personal es agradable pero el café no es bueno. A menudo se hace demasiado caliente o incluso frío (innecesariamente apresurado) El sabor está bien, pero el mal café se debe al personal / barista individual que recibe en el día. Es muy necesaria la inversión de Hej en un curso de actualización de Barista para todo el personal (¡se supone que el café es en lo que Hej es bueno!)

Fuimos a almorzar ligero. El quiche y la ensalada era buena y la sopa mediocre. El café estaba bien, pero servido en vasos desechables con tapas de plástico. Nos dieron cubiertos de plástico. Aunque dijeron que reciclaron, la mayoría fue a la basura con la basura. Muy decepcionante. No volveremos

This is within Somerset house, and is very busy. Maybe we were unlucky on the day but the cafe was littered with cups, p,ages etc. They use plastic cutlery paper plates that are all put into one bin but make a big thing about recycling the cups ! The food was quite expensive for what it was, but perhaps that’s London.

Charming staff, good rich smooth coffee and fresh pastries make this a really lovely place to eat. Special mention to Erik the Moose and his barrista creds.

Glorious day - wanted a drink and a snack - inside the South Wing, part of the Bryn Williams facilities - quiet - windows open for fresh air - environmentally conscious - nice coffee and tasty snacks (sausage roll and victoria sponge) - very pleasant.