Based on 115 opinions finded in 1 websites
Based on 115 opinions finded in 1 websites
Nº 512 in 695 in Oldham
Opinions
Ordered takeaway whilst staying at Dovestone Lodges... food was delivered spot on time and was packed and presented really well! All dishes were excellent! Salt n Pepper Squid was top notch as was the kung po pork and all other dishes 😋 It's not cheap but it's really good 👌
steve butcher . 2024-09-12
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Had a takeaway, good value for money and pretty tasty food too!
Olivia Pattison . 2024-08-10
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Terrible ordered takeaway took money and then cancelled order left waiting days for refund and no food. Rang up to be told there was nothing they can do and it’s a problem With the system. Doesn’t give much hope for ordering again! BEWARE!
Jo Meyrick . 2024-04-24
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Food average, not the best but pretty expensive. Staff didn't engage much Mediocre
johnpaul norris . 2024-03-07
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Our order arrived within the hour however was a disappointment considering it cost us £60 for 2! The food was luke warm and the salt and pepper squid was dreadful. ( a soggy mess) We also realised we had been sent the wrong sauce, after a quick call, we presumed considering we live 4 mins away in the next village it would be a quick resolution however 40mins later and still nothing arrived. We then called up to say don't bother bringing it as we had eaten the Chinese. They explained they would send the driver back with a refund for the missing item. We are still waiting.. We won't be a returning customer. Extremely disappointed.
Hannah Rothwell . 2023-11-11
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Hot Duck is a gorgeous little restaurant. great food, service, and nice ambience. will definitely be back for more
Bev Shaw . 2023-10-21
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We went to Hot Duck, which is their upstairs restaurant after having a takeaway via derliveroo which was pretty good. The restaurant has good atmosphere and decor. The food comes out when it's ready rather than in courses which is fine also. We had chilli beef, some ribs which were lovely however the jasmine rice was wet and not as good as I can make it at home, and I am not that good at making it. The problem was the service, despite the small restaurant size and having ample staff we had to flag them down, they are not attentive and seem to be avoiding you attention. It was funny because they were only attentive at clearing the table which they tried with some of the dishes we were half way through and even my wine. As I said the food was not bad and the atmosphere good, however we probably won't go back. Also prawn crackers should never be £5, they are not that price down south or even in central London.
victoria rose Carver . 2023-10-07
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We came to Hei Hei’s after a huge walk and starving. We originally ordered to takeout but were kindly given drinks vouchers and so ventured to the bar upstairs. As we were waiting the lovely staff asked us if we would like to eat in the restaurant instead. We explained we would love to but our dog was waiting in the car. Mani and the other manager then said it was no problem to bring our pooch in! They treated our pup to chicken and pork before bringing us a delicious feast! The atmosphere and music was relaxed and ambient and the food was fantastic. I can’t recommend this place enough for both service and food. Needless to say, we can’t wait to return :) Recommend: the best curry sauce I’ve ever had
Chris Lawton . 2023-10-05
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First time try and will definitely be back, home made dumplings and they were incredible! Great service and great food!
isabella petrillo . 2023-10-05
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Not great went to try this place for first time and loads items sold out on the menu think I’ll have give it miss.
J . 2023-08-27
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I went here during the band contest last weekend and safe to say I was disappointed. I understand the streets were busy but there were only 2 other customers inside waiting to be served excluding myself. I ordered salt and pepper chips with a tub of curry sauce. For starters they weren't even 'chippy chips' and they were chips straight out the bag you buy is a supermarket!!!! Also, there was literally just a few strands of onion and even less peppers. Chips were over cooked and not edible at all. The curry sauce was extremely salty and not edible. Very disappointing.
shah rakib . 2023-06-10
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First time ordering, and for us, never again. We had the salt & pepper chilli chicken, with egg fried rice, chips and curry sauce, our usual so we always have high expectations of this dish. However, there was just so much salt it ruined the meal, and we ended up throwing the majority of the meal away. Very underwhelming and waste of money.
Chris Cartwright . 2023-05-23
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Crispy chilli beef was unreal! Super crispy which is how we like it. Speedy service delivered to our door and all food was piping hot. Chow mein different to how Ive had it before but packed full of veg which was a nice extra!
Rebecca Konteh . 2023-03-21
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Only recently discovered Hei Hei, had 4 takeaways now, each time a different dish, every single one has been delicious, tastes really fresh and light, no gloopy, greasy sauces. Absolutely spot on. Won't go anywhere else now even though it's a 6 mile trip for us
Louise . 2023-02-15
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Always love going to Hei Hei’s and have been going for a few years now. The food is really good always.
MySecretHouse Ltd . 2022-12-06
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very good service and delicious food 👍👍👍
Cookie Kwok . 2022-10-13
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Excellent service and delicious food
kidsmo guo . 2022-10-13
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had a great takeaway from here, very authentic just like how it is cooked from my home country in Hong Kong.
+1 yat lai Choi . 2022-10-11
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excellent service and the dumplings are great
Stan Kwok . 2022-10-11
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Great service and food, best takeaway in Saddleworth
Christopher Howe . 2022-10-11
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Just had our first takeaway from Hei Hei and have never had a better Chinese takeaway than this. Really tasty and generous portions.
Phil Atkinson . 2022-10-10
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Ordered my food and despite numerous phone calls and being told it will be any minute now 2 hours later I still don’t have my order. Terrible service. Avoid!
Tom Prince . 2022-09-11
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Impromptu take out on way home from a walk - glad we did. Absolutely delicious. So glad to see they are on Just Eat - definitely be ordering again. Thanks guys!
Alison Barlow . 2022-08-12
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2 hours later….no food delivery! Calls made but still nothing!
Nicola Bush . 2022-04-09
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The service here is great and I appreciate the overall customer service. Lovely experience with the wife. The food was lovely, I love the dim sum especially.
Spengletron . 2022-04-05
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Lovely Food, top notch. I tried the Dim Sum tonight, Sui mai and Har Gow. Definitely worth the price, will be ordering again soon.
James Parry . 2022-04-05
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Had a tasty delivery via JustEat from Hei Hei last night, vegetables with cashew nuts and noodles and hubby had beef in black bean with steamed rice. Both very fresh and light, the veg and cashew could have done with a little more heat maybe but overall delicious!
Bryan Thompson . 2022-04-01
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Have been enjoying takeaways from Hei Hei's for a number of years. Tried the new Dim Sum menu today (steamed bao and dumplings) which were very good. Food always tasty, consistent and great portions sizes.
Jessica Walker . 2022-03-02
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Worst food ever could not swallow a mouthful totally laced with salt a bit worried that what they where serving was kosher
Sandra Farrelly . 2022-01-03
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Just don't order Chinese from here! simple as that. The worst food I have tasted in a long time. Not very often I order a takeaway so it was a treat. Total waste of money.
Nicola Kirkham . 2021-12-25
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So very disappointed tonight...salt and pepper ribs just too fatty and could have been cooked a bit longer..chunks of white fat... horrid..Bin! Bao buns nice but the slice if duck meat was rock hard???
Fiona J Rogers . 2021-12-11
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Popped in for a take away after a walk and have to say it was some of the best Chinese food I have had in ages. The char Sui was lovely and tender unlike 90% of take aways. Great value too, the portions were very generous. We will be back again
Steven Marsh . 2021-09-26
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Great customer service and lovely food - thanks!
Nathan G . 2021-08-14
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Too salty, the ribs and chicken were dry, even the dog sicked it back up again. Spent £70 and half the food went in the bin, disappointing.
Aron Johnston . 2021-06-17
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The table up at the front door does not make sense. Too restrictive
Andrew Clinch . 2021-05-21
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SALT SALT SALT.......First time we've ordered! Won't be ordering again! Chicken in garlic and butter! No garlic, no butter just small chicken pieces in a batter so SALTY it was literally inedible. Same with the salt and pepper ribs. SALTY to the point of crystallisation! Nice rice though! Fillet steak is more like shoe leather.......STAY AWAY!!!
Nick Moorhouse . 2021-04-20
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Not used for a very long time. Very easy ordering and delivery options. Food is back , on tonight's offer, to it's very best. Enjoy
Gavin Roberts . 2021-01-13
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Good food, reasonably priced and not greasy at all!
Matt Lee . 2020-11-29
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Fantastic food with great service, thank you! 👍👍
Edmund Wakefield . 2020-11-20
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Always found Hei Hei very hit and miss, and so quite often reluctant to order as they’re on the pricey side along with a £3 delivery charge (hence only 4 stars, not 5). However last night ordered a delivery and it was delicious, arrived early and hot! Salt and pepper ribs were amazing.
Rhianne Cleminson . 2020-08-17
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Ridiculous amount of salt on the salt and pepper ribs ! Had to throw them away Everything else was ok but had a few bad experiences now so going elsewhere for Chinese
CLAIRE CROWTHER . 2020-07-15
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I have been a vegetarian my whole life, ordered some vegetarian dishes alongside some vegetarian spring rolls, half way through the spring rolls we found they were filled with what I assume was duck. The restaurant apologised but blamed us for giving the wrong information over the phone. We in fact made the order online and had email confirmation of the correct order. Definitely won't be ordering from there again.
Yasmin Jones . 2020-06-22
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Amazing food, best Chinese I’ve ever had. Well worth the money 👌🏻
Joe Dolan . 2020-06-22
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Some of the best Chinese food I have ever eaten!
Kimberley Moon . 2020-02-22
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Great food, good to be able to see food being prepared & it's spotlessly clean. Never had any complaints
J M . 2020-01-16
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Amazing food!!! Service is just as good, I love coming here!
Evie Clough . 2019-09-20
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Customer service you would expect in a restaurant. Food is as consistently good as the service. My favourite chinese by far!
Chris Kiss . 2019-08-29
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This place used to be good but it has gone downhill. The food is now poor and the delivery is disorganised
Andrew Clinch . 2019-08-25
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Most of the dishes on the menu are inedible
John Whitehead . 2019-08-19
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Eddy is the worst server in there. He doesn’t listen to what you’re asking for despite being a paying customer. He doesn’t even look up when you’re speaking to him. The food is hit and miss, sometimes good sometimes bad. The order from Remi is usually really good because she listens. Eddy could take a few notes from her. Don’t go in when it’s busy though because you’re food will be rushed and order will be wrong. Food not always cooked properly with cheap ingredients and if you have food allergies and speak to Eddy you’ll probably be poisoned.
Ellie Daisy . 2019-08-18
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In general the food is amazing....however the salt and pepper wings are so bland compared to what they used to be....not a one off either.
Karen Shaw . 2019-04-05
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Food nice but service is like eating dog sh*t!
Ardon69 “Ardon69” . 2019-03-14
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Great customer service nice food
wolfie L'Ps . 2019-01-06
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Good service and food was nice. But please clean your prawns!! I only ate half of my meal when i noticed prawn poo :( gross!
Sam . 2019-01-02
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BAD BAD BAD This is my local Chinese NOT no more
robin wason . 2018-12-18
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Took over 2 hours to get my order delivered with an estimated time of 45 minutes. When I called to check on the whereabouts of my order I was told it was cooked sat waiting for a driver twice. When it got here it was evident it had been sat there for an hour everything that was meant to be crispy was soggy and luke warm. We used to go here weekly but after a few dodgy visits not again
Natalie Brindle . 2018-12-17
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ALLERGY SUFFERERS BEWARE!!! We told them about daughter's egg allergy and at least 3 times discussed this with them. " No egg in anything please" we said. The guy at the desk did pass this on to the chefs, we heard him. 2 of the dishes we explicitly changed from egg noodles to vermicelli (no egg), But when we opened these dishes at home, they had stirred egg into them! Luckily we noticed before our daughter eat any of these, or it would have been A & E. This is not the first time we have had this problem here, but it is the last time we will eat there. It is up to you if you want to risk it.
Nadim Siddiqui . 2018-04-30
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Best Chinese take away in Oldham by far. Never a bad meal.
Dan R . 2018-02-12
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Great food , great staff , great service 👌🏼
Cal “Cwizzle” Wilson . 2018-02-12
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I would never eat in this place again horrible staff they are disrespectful the place stinks of urine i do know a little of Chinese and heard them talking bad about me and my family
Thomas Oakes . 2017-10-27
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Worst Chinese food i have had, only ate 5 mouthfulls
Neil Graham . 2017-10-16
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Poor everything too salty. My wife couldn't eat her crispy beef (tasteless and overcooked ). Absolute rip off . The only positive were the ribs.
Paul Kershaw . 2017-09-16
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Very reasonably priced yet very tasty food, tables outside and rain did not deter us (had a pouch with us so didn't want to eat indoors)
Jacquelyne Perks . 2017-07-25
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Vegetable chow mein is delicious, with baby pak cho, mushroom, beansprouts, onions in a felicious sauce and noodles. Kind of homemade feel to it...
Anne-Marie AMB . 2017-05-24
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Best takeaway in Saddleworth. Top quality Chinese grub. Not your average Chinese chippy, these guys care about their ingredients. Always fresh, aways tasty.
Stuart Jones . 2017-03-14
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Very poor overpriced takeaway food. Avoid
James Marks . 2017-03-11
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We ate in. Food was average - I found it all a bit overly salty. The banquet is definitely value for money in terms of quantity!
Sean Berry (Black Treacle Media) . 2017-02-25
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Definitely the best Chinese in saddleworth, not had any problems like the other reviewers I'd fully recommend!
Bailey Russell . 2017-01-27
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Absolutely disgusted ! After waiting 1 hour 40 minutes the dishes where delivered with the rice missing and stone cold ( one was a prawn dish which I was afraid to stick in microwave to reheat ) I was charged £20.50 for 2 starters and 1 main and chips which going off online menu totalled £17.60 so obviously been charged for rice I ordered .. I phoned to complain and was told I did not order rice and they did not want to know not touched any of it returning it tomorrow as they are now not answering phone and want my money back
Diane lane . 2016-12-29
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Me, my husband and my daughter had food poisoning for days after eating there. Took a week to fully recover for me and mt daughter to recover but my husband got admitted to hospital for 3 days with the same thing. Tests, drips, samples says it was the food we ate. BEWARE
Angela Chapman . 2016-09-27
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Best Chinese Food in Saddleworth:
Lee Hurst . 2016-05-12
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Dry, tasteless and fatty. We have just rang to complain and we have told we can have money off our next order but we will not be eating there again! Avoid!!! My husband took one of our meals back and demanded our money back and he was told that his boss who is not a chef cooked our meal!
Phil Beaumont . 2015-10-18
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Bought a Take-away from here 30.8.2015 with another 3 people in the group. I ordered strips of chicken strips in garlic and butter erm! sounds lovely. Had to wait a long time for the food to arrive, the staff really don't speak much look very miserable not a good start! Whilst waiting for our food my sister asked if they had a toilet she was told "in the back" on her way there she slipped and fell on the grease on the floor and gentleman who was waiting asked if she was ok not from the staff! She informed a guy behind the counter must have fell on deaf ears! nothing was said or done, disgusting I thought. When I arrived home I took my food out and omg It was not strips of chicken but dry battered lumps of chicken with onions bit of carrots absolute horrible, in the bin that went. This is not excitable you should get what you order going off the description on the menu. I will never ever go to this takeaway again nor will the rest of us. I cannot believe in a tourist attraction village there is not one nice place to get your take away supper........
ann gibson . 2015-08-31
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771 Opinions
Great service and lovely food nice and hot and good varied menu plenty of choice will come again nice location next to the canal
54 Opinions
This is the third time in a row we have been disappointed. Last time they served burnt chips and it was 1hr 40 mins between starter and main. Last night was quicker but ! Starter of oil and balsamic served in one dish and the balsamic was fused to the bottom, despite whisking with fork, balsamic refused to budge from the bottom, probably been sitting in the dish for some time. Both steaks were perfectly cooked, what there was of it, as over a third of each was fat and gristle. The chips tasteless, all bits and different sizes, no taste, think they were frozen supermarket basic. Tables were sticky, needed a good clean. Will NOT be giving them our custom again. So disappointed :(
26 Opinions
Amazing Sunday lunch, salt and pepper chicken to die for for starters then roast beef!! I couldn't fit a pudding in sadly !
5 Opinions
My advice don’t bother food is overpriced and service very poor. We won’t be going back. Waited from 6.15 and left at 07.40 only had poppadom and starter. Had to take main to go.
12 Opinions
It’s been 2 months since this happened And I am still so worked up about it, It’s made me so nervous when eating out with my son and has gave me awful anxiety.. Two months ago I was given what I was told a vegan pasty My son who has allergies ate half of the pasty before he started to have a severe allergic reaction where I had to drive him to a&e as fast as I could because he was screaming in pain. When I visited the store the next day I confronted the women who served me who went on to say she thought vegan And vegetarian were the same Thing and she didn’t realise how serious allergies were. WHEN ARE ALLERGIES GOING TO BE TOOK SERIOUSLY RETRAIN YOUR STAFF!!!! It’s a matter of life and death and you have careless people working with food. Absolutely shocking. MORE AWARENESS MORE NEEDS TO HAPPEN!!!!