Based on 170 opinions finded in 1 websites
Based on 170 opinions finded in 1 websites
Nº 295 in 951 in Wigan
Opinions
This place is probably the best restaurant in the country that I’ve ever been to. I got the chicken gyro, it was AMAZING! The waiter was so nice.
Dean Standen . 2024-10-24
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6 diners, all had starter and mains, food and service were excellent
Gareth Griffiths . 2024-10-21
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Had a big party for bottomless brunch in August. I was so disappointed with the customer service on the day when I walked in as the bride on the hen party I heard a member of staff say "Can't be arsed with this already" A friend walked in shortly after as asked where the stairs were to he greeted with " Maybe if you looked for the stairs you'd see they are there". Another member of staff said on serval occasions " I shouldn't even been here got concussion" The bar wasn't stocked they had to get go get ice and juices from downstairs. There was no coffee or espresso martinis which where promised on bottomless brunch. Also said there wasn't the right glasses so was served pornstars in wine glasses. Eventually when another member of staff took over the food and drinks we did have a good time a young girl who was working was lovely and tried her best to make us all happy and settled. After trying to dicuss problems we had with the business itself it has taken months to get in touch or even give an explanation. It was discussed on the day and on several occasions we said food was missing and even discussed how the staff acted when we walked in with another member of staff. I've had messages ignored and been spoken to like rubbish by staff over messages. Cctv doesn't have audio so cant be proved 0 Apology. I am so disappointed with the customer service and won't be returning and the people who joined me on the day won't be either.
Olivia Howe . 2024-10-16
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Tried pizza there one day, one: it was strangely small like a kid's pizza, two: it tasted like a cheap pizza you buy in the supermarket, to have an imitation of the real thing. I'm not sure if that's normal or some sort of a strange accident /shortage day, as I have never eaten there before, but the quality of that pizza was very far from what it should be.
emacheta . 2024-10-12
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The food was excellent and plentyful helped with the 50% off offer, young lady that served us was very helpful and friendly, only marked the atmosphere down because we were the only ones in when we got in and it was a bit cold but it was filling up nicely when we left.
kathleen purnell . 2024-09-27
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by far the best place we have both been to for a while. The food was absolutely insane and the service was great. The staff were so lovely and the atmosphere was amazing. We live an hour away and would definitely travel to come back to this restaurant.
Layla Yates . 2024-09-22
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I was appalled at the price of a pint of diet coke. £7. £3 for a fruitshoot.
David Fowler . 2024-09-06
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Amazing food, great service, nice decore. Shame about the flies... would try again if this was confirmed as resolved.
T B . 2024-08-17
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It was so disappointing that we were there for 45 minutes without receiving any food or drinks and were seated upstairs alone. The lack of service and isolation greatly impact the overall experience. It is important for establishments to ensure timely service and a pleasant atmosphere for their customers. However we did not receive any of that. So after 50 mins of being there ( for our 2 hour time slot) we asked for a full refund of our deposit back. Very disappointed as this was booked and paid for 4 weeks in advance.
Emma Howard . 2024-07-28
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First time eating at hedera, well what can i say the food was absolutely delicious 😋 cant fault any of it highly recommend the sharing menu, it was stunning food and half price on a thursday my new fav place to eat 😊
Adele Ward . 2024-07-05
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This is the first time I've been to hedera and it's definitely the last. Went for a meal for a 1st birthday. When we got there it felt like we were pushed in the back room. We were told that we were on the long table. There were 23 of us . The tables were sticky. A girl came to ask about drinks so we ordered went to pay and was told it would all go on one bill. We objected to this because we specifically asked for separate bills. Anyway that got sorted. The meals started to arrive me and my friend had ordered the sliders which was two mini cheeseburgers, chorizo sauce with salad plus a portion of hand cut chips. We didn't want the sauce. Everyone had got their meals and I was still waiting. My friend got he's burgers no cheese on them and a bit of green leaf which was the salad. Waited a good 30 minutes for chips. I eventually got my chips nearly 45 minutes late. my chips were chuncks of fried potatoes not chips. Still no burgers. When eventually my burgers arrived I asked where was the cheese and was told "oh that's in the sauce that you didn't want " so why call them cheeseburger? My friend went to bar for a drink and was told he would have to wait until they'd finished serving food. One of our group asked about o% beer they don't sell it. Apparently there was only 3 staff serving which is ridiculous when a party of 23 and other customers as well. We had got a drink before we went home and the next thing we were told was " we're closing in a minute " not very good customer service. Never no more if I want cheeseburger in future I'll go McDonald's .
margaret sudworth . 2024-06-17
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Food today was exceptional as always prices reasonable for the quality. Staff were attentive and professional.
Mark Smith . 2024-06-16
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We walked, in and was seated. It was obvious that they weren't ready for service. Cardboard and rubbish was around the place. There was a young lad running around trying his best. His I believed boss, was busy doing something on her phone. Our order of our 1st tapas came and we waited 30mins and still we hadn't had a drink. Usually I don't mind a wait it's normal, but on a bottomless brunch, with a time limit is unacceptable. We decided that the service wouldn't improve in our time slot. It was a shame. Frustrated, we decided to leave.
The shaun Redgrave experience . 2024-06-01
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Don’t bother going to Hedera Wigan for bottomless brunch. Got a rare occasion of a date day and we got there at 12 and at 12.30 still didn’t see anyone remotely making any drinks for anyone in there. One staff member was unboxing stuff behind the bar- one chilling on her phone. People were served full meals before one drink was made. We had to walk out. Such a shame.
Roxanne McCarthy . 2024-06-01
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Defo recommend this place. Great value for money and great service really enjoyed the bottomless brunch and the food was amazing x
Hayley Kay . 2024-05-26
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Our Daughter had her wedding reception on the 24 May at Hedera we had the Pasta buffet and pizza it was lovely food and the staff were friendly and very professional thank you for making our evening special.
Dawn Bennett . 2024-05-25
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Visited this establishment today and had a wonderful experience. The staff is very friendly and the service is quick. It seems like they have changed their menu recently as the duck pancakes were no longer available, but we didn't mind. We ordered two dishes, and they were prepared within 15-25 minutes. The food was delicious, and the drinks were excellent. We'll definitely be coming back again!
Roman Gudkov . 2024-05-17
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This is a hidden gem.... Amazing food and I'm very fussy... Great cocktails in really sorry I didn't get his name but front of house was just incredible very friendly helpful and worked so hard Can't wait to go back👍💯
Gilly crompton . 2024-05-15
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The food was amazing but seemed under staffed
Bean . 2024-04-08
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Came for dinner, great food and drinks. We were served by Chelsea who was lovely and really helpful. Really great restaurant, would definitely recommend
Erin Williams . 2024-02-22
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Great service and atmosphere, thank you to Mariah. Definitely will be back.
Amy Cheetham . 2024-02-21
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Mariah and Beth was amazing very tentive to our needs couldn't do enough enjoyed will be back!!
Kevin Ryan . 2024-02-21
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Maria our server and Beth on the bar were fabulous! Food came very quickly and they were great with customer service! A lovely customer atmosphere with music playing. Very quiet and a very nice experience. Will definitely be coming again! Thankyou so much!!
Daniel Timol . 2024-02-21
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fantastic service from mariah and beth lovely food at a great price on the weekday deal. Will be back soon!
Niamh B . 2024-02-21
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Brilliant day out with the work girls. Thanks to Mariah and Beth our server girls!
Sarah . 2024-02-21
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Was only at a party upstairs, which I enjoyed. buffet was very good, but drinks were a bit pricey
Christopher O'connell . 2024-02-17
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Great food and drink offers. Staff were all lovely and the decor was very cool
Lyndsey Mullen . 2024-02-11
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The food was nice but not as hot as I'd have liked, this is understandable because it's tapas, you're getting all the dishes at once so they will start getting cold as the chefs cook the other of your dishes, if you order several at once. I think you probably could order one at a time though or as many as you want. I had creamy, truffle mushrooms and the sauce was so nice! The subtle hint of truffle worked so well with the cream. The portions are small due to the tapas dishes, so if you are sharing do get two, as the prawn pil pil came with three prawns. ( it was very nice though, I recommend ordering extra bread to tip in the spicy, garlicky oil that the prawns are cooked in ) There is other options for food such as pizza, hanging kebabs and gyros. They also had 50% off the tapas dishes, this was on a Wednesday, I believe they do it a couple of other days during the week too.
natalie jasmin . 2024-02-07
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There's not many places we dislike but this is one we love. Wait staff are incredible, big shout out to Lucas who always goes above and beyond. New menu is incredible
Phill (Corporate Dad) . 2024-01-30
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Not enough waiting staff , very disappointed 😒
Steve Sakorb . 2024-01-16
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The food was fresh and superb. I had the hanging kebab which came with fries,freshly made pitta bread,salad and 2 sauces, amazing
John Edwards . 2023-11-24
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We, Me and hubby went for bottomless brunch, it was absolutely fantastic, very high quality food, and drinks were to match, absolutely lovely service, great staff and excellent team, I will definitely be returning 😀
Claire Fitzpatrick . 2023-11-19
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Came for bottomless brunch, there were 16 of us. We really enjoyed it and the food was superb. The staff were great. Thank you
Debbie Moran . 2023-11-19
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No brandy. Waited nearly 20 minutes to be told so. And no bottle beer. Had the bottomless brunch with a group of 20 people. Cocktails have very little/no alcohol.. Disappointed. Would not return, or recommend
Jackie Forrest . 2023-11-18
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Love it. Massive value for money and staff extremely friendly
Football Scores . 2023-11-17
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Amazing food, beautiful layout, and I can’t thank Lukas enough for making it special he’s funny, motivated, welcoming, and pleastent all the best dude x
Liz Barton . 2023-11-15
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Nice food, good service and decent prices. Will go again.
Paul Bannister . 2023-11-07
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Delicious food at very reasonable prices
Tony Brenneis . 2023-10-04
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All good, food was lovely. Staff very friendly and quick with drinks. Only complaint would be, needs more cocktail choice for bottomless brunch. But otherwise perfect
Richard Clash . 2023-09-19
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Brilliant place , friendly staff & gorgeous food
Susan Houghton . 2023-09-17
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It is a great place to have a bite to eat with family and friends. Highly recommended.
Sarah Finbow . 2023-09-10
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Enjoyed a fantastic afternoon celebrating a level results. Had an amazing salt and pepper platter and duck loaded fries. Would highly recommend
Lynne Aspinall . 2023-08-22
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Superb food and cocktails. Friendly staff. Great atmosphere.
Liam Brogan (TheBro) . 2023-08-15
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Wowza! I feel such a Karen right now with this review but after our experience yesterday evening thought I’d share. Turned up on time had to wait 10 mins to be seated. The place was hectic understandable for a Saturday but still no one seemed to know what was happening was so strange. Finally sat down waited almost 20mins for the 1st drink which came and was of a thick consistency definitely not what we expected.(bork) We then asked for another drink and waited half n hr we had to ask Twice for a drink not once but twice. We got 1 drink in a hr. Food well the meatballs was defo cooked 3 days prior n warmed up the lasagne looked lovely tasted rather odd. No one ate the food on our table so it wasn’t just mine. Again then we needed a drink and so again the palavour of ordering one just put us off. We got a free shot and a 10% service charge. Which was removed. I do not recommend this place honest worst experience in a bar ever. I gave 2 stars for atmostphere as the fish in the tank looked like they was having more fun, definitely consuming a lot more liquid than us haha. Karen.
Natalie . 2023-08-06
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Been here a few times now, 50% off Monday to Friday, the food is amazing and great service. You couldn't get sick of eating here.
Michael Reay . 2023-07-28
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only had cocktails but they were nice and the staff were attentive and quick. Impressed.
Kellie Moore . 2023-07-09
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Went for a bottomless brunch on Saturday for a hen do. Food was amazing. Good amount of drink too. I'm going to come back for lunch or tea one time. Very tasty tapas!
Julie Sheldon . 2023-06-06
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Had a great afternoon at Hedera. First time visiting and enjoyed bottomless brunch. Our server Jack was great, nothing was too much, fast service, never waited for drinks, very friendly. Would highly recommend
Nicole Owen . 2023-06-04
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A little late with my review, but visited for a bottomless brunch a few weeks ago with my group of friends and had a brilliant time! The food and drinks were great- however the menu was a little limited for a vegetarians (although I appreciate that the tapas was more targeted at meat eaters!). But the main reason the experience was so good was the staff- they were so friendly and accommodating, which really added to the experience. There were a few issues with food/drink taking a little long- but the staff sorted this straight away and gave us a free bottle of Prosecco (which more than made up for it!)
Catherine Raw . 2023-06-03
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Good food and very accommodating for a large group
Amelia Foster . 2023-05-29
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i've been here a few times over the past few years and it's probably the best food in wigan. staff are amazing, food is absolutely fantastic and amazing value.
Mick lloyd . 2023-05-29
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Nice food, super friendly staff, hilarious quiz night!
Alison Dermott . 2023-05-21
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Good food, and decent portions.
William Mullins . 2023-05-20
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Seemed very unorganised. No menu but staff gave list of options. No brown sauce available for breakfast and asked for butter several times before giving up. 😕 asked twice by different staff how much deposit we had paid for kids event. Lucky my little boy loved the event so didn't spoil the day.
Amika Lowe . 2023-05-13
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Just called in for a bit to eat and it was lovely. Food very good and service excellent.
Paul Lewis . 2023-05-09
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Fantastic food and lovely staff. Great value.
Nicola Mather . 2023-05-05
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Staff are very friendly and helpful, beautiful food everytime we've visited highly recommended
Ste Ashton . 2023-05-01
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Luc @ Hedera made us feel so welcome. Will defo be back soon 🥳
Amir A . 2023-04-29
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Food was perfect and the two lads at the bar where friendly and attentive. We Really enjoyed and it was a very reasonably priced. We definitely plan to visit again. Thank you 5⭐⭐⭐⭐⭐
alan breward . 2023-04-19
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Would highly recommend hedera,food was brilliant,staff couldnt do enough for you.well worth the money.shall definitley be going again.
Darren Smart . 2023-04-16
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We walked in as we hadn't booked and got seated straight away no problems. A young lad explained the tapas dishes and how many to get. Didn't wait too long for food. Lovely place, really kind and helpful staff too. It did get quite busy but that didn't phase them. Have recommended to family and friends already and we can't wait to go back. All 6 of us really enjoyed the food and the kids even said so too. The food itself was insane, big shout out to the chef.
Rebecca Hodgson . 2023-04-15
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Bottomless brunch- food was really quite nice, small tapas style portions but enough to fill us. There was no atmosphere and the place was completely empty, the coctails were very nice, we realised that they was going down a bit too well, then realised we couldnt taste any alcohol. Had a total of around 8 cocktails each over the two hours and came out completely stone cold sober.
amy jane . 2023-04-12
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I live in Florida and visit Wigan to see my family as often as possible, my sister is always trying to show me the best restaurant when I visit, and compare to what I am used to, I am very fussy due to having the best. Today I found a favourite that I will be back to next visit. It is for all budgets, eat small or big, a little of something or a lot of anything. I tried a few dishes and all were very tasty, I even asked for more bruschetta. Service was excellent and attentive. Lovely atmosphere. Hell I might be back before I leave this visit. Lol Thankyou .... great experience.
Steve Fodden . 2023-04-07
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Food was fantastic, staff were so friendly and welcoming.
Cathy Pendlebury . 2023-03-14
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Fantastic bottomless brunch this evening with friends. Staff were amazing as always and special thanks to Lucas 😊he's always so welcoming. Food was fab and plenty drinks. Staff always made sure our drinks were flowing. Fantastic value for money. Can highly recommend.
Debbie Joynt . 2023-03-11
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Amazing service from start to finish booked a table and pre ordered as we needed to be at a gig. Quick response and efficient service. The food was delicious and so was the cocktails. Value for money was 5* service was 5*
Lyndsey Unsworth . 2023-03-07
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Lovely service and food today. My friends daughter wasn’t keen on her main, the lovely waiter/owner exchanged her meal free of charge.. Excellent service, very friendly, I will be back Saturday for bottomless brunch Thanks again
Melanie Sharrock . 2023-02-23
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Came for tea wednesday night food was amazing , staff lovely and friendly but not , over at youre table constantly asking you , is the food ok or trying to force youre choice on the menu , price’s very reasonable , and was 50% off when we came , the restauraunt itself is very nice inside , chilled vibe
Ava Smith . 2023-02-08
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Strange experience. Food was hit and miss but overall ok. The atmosphere was strange. Felt like we were sat in a back room with dance tracks playing over the radio
Bradley Tunstall . 2023-02-04
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First time absolutely amazing food was delicious beautifully presented. The service was amazing Highly recommended
Tracy Mathioudakis . 2023-01-27
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Been here twice now and it is amazing. Portions aren't very big so best to buy a few dishes but they're absolutely delicious and good value for money. Staff are always wonderful, and they have cocktails!
Kay Mccloskey . 2023-01-24
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We love this place, been lots of times. Especially good when the food has 50% off. Best hand cut chips ever! Only negatives are the lack of parking and more vegetable choices would be better.
Carole . 2023-01-01
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Lovely place. Amazing food. Even having our wedding reception here.
Kujatus . 2022-12-29
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Lovely friendley Staff Delicious Food
Rose Winstanley . 2022-12-19
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Had our Xmas Do in their function room last night and it was an amazing experience! Staff were incredible and extremely patient and hardworking all night. A few of us ordered food and it was all delicious and so photogenic in presentation, complements to the Chefs. Also as an added bonus the function room was FREE to hire (a £100 deposit, which is perfectly understanble given the time of year, but this was fully refunded on the night) we will definitely be back for more functions there and also ourselves for the food! Thanks again to all those involved for a great night!
Katie Coen . 2022-12-18
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Went to an 18th party upstairs and the young waitress with dark hair had a miserable face and was rude to customers all night. Also swore when being impatient as people was walking past to get through.
Gracie Caunce . 2022-12-04
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Excellent food value for money especially on 50% off 👌
Brett Shepherd Faulkner . 2022-11-16
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Excellent food really amazed by the quality presentation and decor will definitely be returning.
Niki Burrows . 2022-11-15
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Had bottomless brunch, excellent value for money, good food and nice drinks!
kim johnson . 2022-10-17
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Great place we'll worth a visit
Michael winstanley . 2022-10-02
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Really enjoyed my night there, Jack was a gem to us all night!
George Williams . 2022-09-19
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We had an alright night at the quiz tonight the staff where amazing and did everything possible to make us comfortable… only problem was the quiz “master” didn’t seem to know what he was doing or saying and quite a few of the answers where wrong! I’d recommend you for food and service but we won’t be returning for a quiz night again. Especially since we paid to be in the quiz it just seemed so un-organised.
Sean Keegan . 2022-09-18
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The food is absolutely amazing, cannot be faulted in anyway and the staff are so friendly and accommodating. I would recommend everyone to go. I had steak Gyros and my Wife had the marinated chicken kebab. We will definitely be going again very soon.
Lloyd Corless . 2022-09-15
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Good food, been a few times. Some dishes are not the same everytime
Mr J Quilliam . 2022-07-27
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Function....I think not. A bunch of kids with no idea about customer service. Very little choice on drinks. No ice at one point. Badly organised for a function. Will not be going again. Some of our guests left and went to the pub. Nothing like the pictures on Facebook. Disappointed.
Janet Lawson . 2022-07-25
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Very good food, friendly staff.
Tadeusz Popiol . 2022-07-15
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A perfect place with helpful and friendly staff ))
Эльза Шагиахметова . 2022-07-14
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Absolutely amazing food! The cocktails were amazing and the interior was stylish and relaxed. I can't recommend it highly enough!
Scott Isaac . 2022-07-13
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We went tonight expecting the same experience as previously. What a disappointment. The menu has changed and the quality of the food has gone from fantastic to appauling. The waitresses were lovely but rushed off their feet. Complained to the staff and asked to speak to the manager but he never came over so we left. What a disappointment.......all as we wanted was a nice meal with our son and dad. NEVER AGAIN
Sharon Woods . 2022-04-30
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We came here yesterday for a birthday meal 50%off all food excellent service,the food was delicious. I can 100% recommend this restaurant.
Deborah Moreton . 2022-04-28
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Service was great, very efficient with taking food and drink order. Can't fault the staff at all. Food and drink was just average. They had no lemonade of any kind not bottles or on draft. Food was alright but nothing super special. I was kind of expecting something a bit more based on the menu presentation the decor etc. Luckily it was 50% off food so it didn't feel too bad. The tables we thought are not spaced out enough in the bar area. We had a booth and it felt weird having a laugh because the 3 other tables could hear every word even when we were talking quieter and it felt as though ehen we were laughing and enjoying ourselves as though everyone was looking at us because they could hear. Maybe it's a different atmosphere on a Friday night than midweek? Glad we came to experience it, wouldn't necessarily make it my first choice to return to but wouldn't refuse the offer to come back.
M Harrison . 2022-04-21
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Staff were rude and unorganised. Scenery was nice but the staff just ruined the atmosphere
RivChantelle . 2022-04-10
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Not the best. The food was average at best and none of the staff had a clue about the very limited wine. Only one beer on draught as well. Sorry but won’t be going back
Anne Corless . 2022-03-30
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First time at Hedra for my daughters 23rd birthday on the 24th march. Went with my daughter 2 sons and daughters boyfriend. Absolutely amazing food cant fault it will definitely be visiting often. All staff were so lovely and polite made you feel welcome. My daughter said that man is lovely turns out he is the manager. My daughter got 2 free cocktails for her birthday. Thank you to the manager and staff for making a nice night for my daughters birthday and making us feel so welcome.
Tracey Cooney . 2022-03-25
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Delicious tapas and great value.
Angela Fishwick . 2022-03-03
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The food at Hedera was beautiful, waiting staff were very friendly and the general atmosphere was welcoming and beyond helpful. Loved it and will definitely be back again, thank you so much for a lovely evening
Alison . 2022-02-23
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Great atmosphere. Beautiful food. Definitely recommend
Vickie B . 2022-02-16
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Had quite a few tapas dishes. Really good food & great service from all staff.
Malc Welsh . 2022-02-14
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Very tasty food with great service. Very reasonably priced too. A wide selection of dishes to choose from and the staff couldn't do enough. Will definitely go back.
Grassroots Odds n' Sods . 2022-02-02
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Fantastic friendly staff and the tapas was amazing especially the squid.. can't wait to visit again
Mel F . 2022-01-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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954 Opinions
Visited Friday lunch. It is a stone built pub, mild outside but was cold inside. Fairly extensive menu with good choices. One fish pie and one minted lamb pie. Bit of a wait but the meals were hot, well cooked and tasty. Good pint of cask beer. Go to pay, bill was £36.40 so offered two twenty pound notes. I was then asked if I wanted the change, yes I do was the answer. What cheek, lost a tip there.
230 Opinions
Complete turn around since Jason and Louise took over. Brilliant atmosphere and a variety of fantastic entertainment. Massive beer garden!! Definitely gonna be returning.