Based on 485 opinions finded in 2 websites
Based on 485 opinions finded in 2 websites
Nº 64 in 336 in East Hampshire
Nº 2 of 7 American in East Hampshire
Opinions
When we moved to Alton, Heavens Kitchen was on everyone's recommendation list, it didn't disappoint. A great Sunday roast, can't wait to come back and try the weekly offering. They also do BOGOF steaks on Tuesdays!
Josh Novelle . 2024-04-07
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Brilliant Steak, great service and lovely setting. Wil definitely be going back!
Gary Pedersen . 2024-04-02
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Went for a family meal for mother's day. Really nice food and the service was amazing
mathew horsted . 2024-03-28
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Valentines meal really nice evening
Anthony Ward . 2024-03-10
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*Great full English, nice coffee and pleasant staff. Definitely returning for more. *Great birthday brunch with my ladies, cracking pudding. *Steak Yorkie is amazing. Another amazing evening out.
Simon Manser . 2024-02-01
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My daughter and I dined here on a recent trip to Alton. This was the only restaurant open that wasn't a takeaway that we could find. So, we had no choice but to go in. We were very glad we did! From the welcome to paying the bill, the service was topnotch! The food was delicious in ample portions. I am unlikely to be in Alton again, but if I am, I shall look forward to dining here again.
Seana Farrington . 2024-01-31
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Ordered the rib eye steak, was really good! Service was attentive and gave good recommendations on what to order.
dong ming lau . 2024-01-30
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Lovely atmosphere , chef welcomes you if server not about . Food plentiful and tasty , had the three course Sunday lunch had to take my pud home as full tummy . Definitely give it a go , we travel up from Eastleigh and been now four times .
Gracie Mcfarlane . 2024-01-23
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Food was excellent, steak, chips, sauces and vegetables. Good cocktails. Ate early on New Years, menu was a set menu so will visit when this isnt the case. Wasnt much of an atmosphere for New Years and although all tables were not occupied those that were we seemed squashed in. Would definately eat here again though. Star off for service as asked if we wanted sauces but we never got them.
Jules S . 2024-01-07
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One of the best steak burgers I ever had and one of the best steaks my better half have had! Great people and great atmosphere. Can't find good enough words to recommend this place. 5 stars also for amazing service of Migjena - she was looking after our table and Nick - he was looking after our great food❤️
Weronika Romianowska . 2024-01-05
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The food was lovely and we all thoroughly enjoyed our time there
stephen newton . 2023-12-23
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Fantastic experience here, we were almost half an hour late for our booking yet we were greeted with a warm welcome. The food was fantastic for the whole family, meaty mac, burgers and chicken all spot on and the staff where all very good with the kids, especially the waitress, which made our dining experience relaxed not worrying about boisterous kids disturbing others. Will definitely be coming back next time we are in the area, have found a little gem here, keep up the good work!
Pratts Pods Ltd . 2023-12-18
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The food and services was fantastic we have eaten here before highly recommend you will not be disappointed 10/10 are waitress was swizel Rodrigues very helpful could not do enough for us very pleasant young lady
Michelle whitaker . 2023-12-10
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Not Mediterranean by way of flavour , mash potatoes was watery even though service was very fast, the mojeto was watery and wings had a slightly burnt buffalo sauce instead of hot and spicy
I don't leave likes, I leave comments . 2023-12-10
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Overall a pleasant experience. Staff are pleasant and friendly. Food is good and the location is good too
Sean Phiri . 2023-12-06
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Went for dinner, looked nice outside and reviews were good. Placed on a small table in a walk way upstair, so my chair moved everytime someone walked past. It was busy. Waitress quite curt but efficient. Food arrived piping hot but £20 for meaty mac n cheese a little extortionate and basically chicken and chips the same cost. That with two soft drinks and pre added service charge total £67.00. It's not London guys.
Duncan McGregor . 2023-11-26
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Super accueil , un service irréprochable, une cuisine en finesse MÊME POUR UN STEAK HOUSE 🤣🤣 … nous an avions pas réservé mais avons été accueilli par une équipe soucieuse .. customer service 💯 %
Isabelle Borne . 2023-11-26
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Went for Sunday food, forget the rest of the menu all they have is Sunday Roast, it was a good portion size, chef is fan of salt it would seem.. calm down dude, your feeding me not hardening my arteries. The staff were attentive and multiple times when eating came over to ask me if the food was ok (usually mid chew).. however took about 20 minutes to get someones attention when trying to pay. Not sure what upstairs is like, downstairs you'd better hope the people on the table next to you don't get there first, or you'll find out what a tight space is really like.
David Field . 2023-11-24
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If I could give these place more than 5 stars I would . This was our second time to go there and it was so good we brought 2 friends who have just celebrated their 50 th wedding anniversary and we done this through groupon as a treat for them and honestly we were not disappointed ☹️ our waitress was amazing 🤩 we would highly recommend and we will be going again can’t praise the service e enough food was great atmosphere brilliant and the service was impressive x
Kathleen Mastin . 2023-11-05
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Stopped in with a colleague on a work trip, after being recommended by our customer on site, we did the 2 for 1 steak Tuesday, both went for the fillet, mine blue, his medium well, both steaks reported to be delicious and cooked very well, I'd not had a blue steak that didn't bleed on the plate before, this was tender, juicy and delicious, sides were nice aswell, and a good choice of beers on tap, really nice waitress, good vibe inside, would come back if I'm in the area again :)
mark ward . 2023-10-17
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Came here for my wife's birthday this evening, we were seated upstairs and were looked after by Swizel Rodriguez, who was simply lovely to us all evening. She had decorated the table with some birthday ribbons and banners and gave it all a real personal touch, almost as if being welcomed into her own home. Elsewhere the service was very good, our food & drinks came out in good time - not too fast & not too slow. We both had medium 12oz rib eye steak... The nicest flavoured steak I've had in a long time, I almost didn't want to put the peppercorn sauce on (but I love peppercorn sauce, so I did!). To finish we had desserts brought by the rest of the H.K team who sung happy birthday to my wife. An all round lovely evening at a place I can't fault. 10/10.
wardo221 . 2023-10-13
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Had a beautiful dinner at the restaurant for my birthday. Lovely staff members especially Swizel
kudzayi karen taruvinga . 2023-10-13
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Hi l would like to say what a fantastic time we had at heavens kitchen. on Sunday the 8th staff were absolutely brilliant looking after us and the food is always excellent and a special thanks to the waitress whom remembered our little princess Betty,thank you all and thank you to Migena, best wishes see you soon.
Paul Gomez . 2023-10-09
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We had a great meal for my 40th birthday and worth the money! The atmosphere and general service was fantastic along with one of the best cooked steaks I've eaten and not to mention the delicious peppercorn sauce. Will be back again.
Libra Carpet Care . 2023-10-01
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We had a great time at Heaven's kitchen for Sunday lunch. The food was delicious and portions were great. I had calamari to start and a lamb roast... it was divine. Our waitress Swizel was so friendly and inviting. We used a Groupon voucher which I thought was very good value for money. We would recommend.
Sab . 2023-10-01
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Great food and great enthusiastic staff!
Duncan Barrington- Fitch . 2023-09-13
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Excellent food and great service also dog got liquid refreshment.
7hutton 7 . 2023-09-10
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Best meal we’ve had in a long time. Lovely quiet atmosphere, amazing food at great value and perfect service. Will definitely be returning soon!
Liz Newcombe . 2023-09-05
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This is our 3rd visit and it didn't disappoint. Lovely food and ambience.We were served by the charming Migena who attended to all our needs.
Julie Skinner . 2023-09-03
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Fantastic 💫💫💫💫💫 Great food, great service, and our server Swizzle was brilliant. When we booked we said it was our anniversary, then whe arrive a they gave us a complimentary glass of Prosecco which was really lovely. Steak was great as was the chicken burger all the sides and the starter were well sized very tasty and fresh. We loved it so much we went back the following afternoon for Cocktails and more truffle chips😋 Anytime we are back in the Alton area this will be our 1st and only venue to enjoy great food, drinks and service!!!💯
Dan Baldock . 2023-09-02
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First time and last time I go to this place. We have been placed at a table where it smelled mould very badly. The food is overpriced, the waiters are chitchatting very loud about their own life in front of customers, the food is average, not much of the food is home made… very disappointing experience and really regret to have booked a table there to celebrate my mother’s birthday.
Stephane Waller . 2023-09-01
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Late afternoon lunch great food & cocktails as always .Excellent service from Swizel . Overall a fab meal 👍🏻
Jo “JoJo” Sims . 2023-08-26
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Enjoyed a delicious lunch with friends sitting in the Court yard. Lovely and very friendly service.
Elisabeth Bratlie . 2023-08-24
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Steaks are always brilliant here, staff really friendly too
Sean Patrick . 2023-08-21
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First time coming here - our 15th Anniversary - Mum's treat! We had a lovely dinner, great service and when they overheard us discussing our anniversary we received a complimentary glass of prosecco. We had an awesome time. We will be back! Our server was Migena, really friendly, helpful and a joy to encounter.
Lisa Webb . 2023-08-20
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Served by swizel lovely meal 5 ⭐⭐⭐⭐⭐
Billy S . 2023-08-15
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What a lovely place in Alton, and even better the food was superb! Highly recommend, and even better on Tuesdays for 2 for 1! 100% will be returning.
Tarnya Harrison . 2023-08-15
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Enjoyable lunch with family. Varied menu with something for everyone. Service was good. Lovely outside patio that welcomes dogs, and the restaurant is wheelchair accessible through this rear entrance.
Lisa Ball . 2023-07-29
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Charlene the manager on duty needs some serious training in customer service! Not only did I see her on Google throughout our visit her general management skills were seriously lacking! The boast on social media about the best steak in Surrey and Hampshire should be removed! Cote doesn’t just only beat you they completely trash you. Two medium rare came out rare and medium. Service in full swing was a disappointment and that’s being polite. The spinach and filo parcel was well past its sell by date! The profiteroles (2 with shed loads of canned cream) was a waste of money! (£7.50) Large wine was ordered, medium came out! I felt really sorry for our server as it wasn’t her fault! Under staffed, extremely poorly managed. The music kept turning on and off and the fact we were under the speaker, meant it was really annoying. Wouldn’t go back! Save your hard earned money peeps
Pippa Avon . 2023-07-28
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Best food I have had in a long time. Fantastic attentive manager and staff. Nice atmosphere, couldn't ask for a nicer place to eat. Perfect for celebrating any occasion.
Nick Catlin . 2023-07-21
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Well what a fantastic surprise, went here for dinner on Saturday was blown away with choice, I opted for the Homemade Meaty Macaroni it’s an absolutely amazing dish, we returned for Sunday dinner and we were not disappointed. It’s definitely the place to go. I was also pleasantly surprised it’s pet friendly. Thank you
Martin Bishop . 2023-07-17
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Excellent service, food was delicious
Dawn Yardley . 2023-07-15
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Really enjoyed it. Thanks. Swizel was nearly as great as the fine fare.
Gus Peake . 2023-07-13
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Swizel made our night, she had such a positive vibe and energy about her, making jokes and giving us honest recommendations about the food. She clearly had amazing menu knowledge and is a HUGE addition to your wait team. Not only was she the only waitress serving last night, she was also having to train another member of staff, juggling multiple tables whilst still maintaining a good rapport with them all is no easy feat but she made it look easy. Hats off to you, swizel. The steaks are simply out of this world. Never have I ever had a steak as juicy and as flavoursome as the pichana 10oz sirloin steak and I’ve been to many a steakhouses. Cocktails are great, strong yet tasty, we had 2 daquaris; passionfruit and strawberry. My only negative comment on this restaurant is about the manager, she seemed quite moody and didn’t have the same positive energy that swizel did. Although I did try to commend swizel to the manager, she brushed me off and didn’t really give me the time of day which I thought was a huge shame. We came here for my birthday, were offered 2 free glasses of processco, which swizel was delighted to bring us, and a 2-4-1 deal on the desserts (which we had to decline due to being so unbelievably full from the mains)
Oliver Cloke . 2023-07-12
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Swizel's attention to detail was second to none. She needs a pay rise! Food and wine was excellent
Katy Stickland . 2023-07-08
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Where do I start I’ve just finished one of the best restaurant experiences I’ve had . The food was delicious and the service was outstanding. Swizel our waitress was just lovely, extremely attentive and kept us smiling all through the meal. My daughter has a severe egg allergy and the chef and Swivel took extra care reassuring her that everything had been checked. Nothing was too much trouble for the staff here. Highly recommended!!!!
Mark Riley . 2023-06-23
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On a long drive and needed to eat. Found this restaurant and was so pleased we did. The waitress Swizel was lovely and attentive. The food was prompt, plentiful and delicious was a lovely find.
pnki . 2023-06-19
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Amazing food and wonderful staff
Christian Parsley . 2023-06-18
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The food was excellent the service is ok but the drinks are pricey @ £7 a pint
Carl Thornley . 2023-06-15
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had a take away from Alton H/K and I have to say since my first experience here it has changed my expectation expodentially lovely food and the risotto was spot on (partner had Mac and cheese and loved it!) pudding which was the lemon tart was also lovely with a little ice cream well done team and my compliments to the chef that was on cooking my risotto was fabulous will deffo be dining out here again :) Thanks team at H/K Charlotte
Charlotte Scott . 2023-06-09
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What a lovely restaurant, had an amazing meal and all of the staff were very friendly! A little on the pricey side but well worth the money for a treat or special occasion, will definitely be back!
Richard van der Hoek . 2023-06-07
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Lovely and attentive service. Food is top notch
Augustinas M . 2023-05-08
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We had a wonderful sunday lunch yesterday for my 70th birthday, the food was superb, service excellent and this is a very friendly restaurant, highly recommended. Thank you, Gary
Gary Allen . 2023-05-01
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Great food unbelievable tastes..was made welcome by friendly staff..great atmosphere.. really well worth a visit or 2 or 3 or 4
ian beck . 2023-04-26
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The steak was great and all the sides and starters tasty, along with friendly, knowledgeable staff it all meant we had a great meal.
Ian Rudden . 2023-04-24
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Went for my husband’s 40th. We were so well looked after, decorations on arrival and a complimentary glass of fizz. Out waitress Alex was amazing and ensured we had everything we needed. The food was stunning, I can’t say anything other than positives about our evening. Thank you x
A Really Good YouTube Channel Name . 2023-04-23
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Always amazing food 👏 The steak & lobster- YUM! The Yorkshire puds with the beef and cheese inside as a starter I could eat everyday! Thank you- we will be back!
Sharon N . 2023-04-11
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Always top quality and delicious food. Great wine 🍷 also available. Sometimes menu items are not available however staff are proactive to point these out from the start to avoid most of the disappointment.
Eoghan Hennessy . 2023-04-04
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Great steak very attentive staff - be back soon for the seafood! Been back a few times since this review - Back again today and decided on the set Sunday lunch menu - Have to say the lamb shank was perfect and the service was excellent again - Thank you Migena
Stuart Frodsham . 2023-04-02
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This place is absolutely banging! A nice chilled vibe with some amazing food cooked right in front of you. The staff couldn't of done enough for us.
Matt Watson . 2023-04-01
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Visited Heaven's Kitchen on Tuesday for the first time. It was SO good We went again for a birthday celebration in Wednesday, the next night.
Nick J Stilwell . 2023-03-29
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There's a new manager in now and she has vastly improved this restaurant from what it was previously. The menu is now quite extensive with plenty of choice and the food is superb, It's a nice touch that the head chef will wander around the tables occasionally to see if diners are enjoying their meal. I thoroughly recommend this place.
Simon Caddy . 2023-03-19
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Great food, initial service and welcome were good but waited ages for the bill.
Tony Protts . 2023-02-27
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Wonderful food, lovely service and a great atmosphere. We very much enjoyed our steaks/burger, the desserts were amazing and someone there makes fantastic margaritas. Will definitely be going again. Update: it’s about a year since I wrote the above. This is now my favourite restaurant for miles around. Tonight we pushed the boat out and went for the chateaubriand - it was the best steak I’ve ever had anywhere in the world (and that includes the Burg al Arab). The puddings were also exquisite. The main chef at this restaurant is so talented, we honestly can’t believe how lucky we are to be able to eat his food. A word also for the very high calibre of the waiting staff, the young waiters and waitress are always so perfectly attentive without being pushy, and the whole atmosphere of the place (which is undoubtedly created by the people who work there) is just lovely. Kudos again to the chef, he makes this place so special.
T Russ . 2023-02-18
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One of the best rib eye steaks I've had in a long time. Fantastic service and staff. Will return soon!
Phil Brown . 2023-02-10
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Me and my partner come to heavens kitchen on the 7th February for a birthday celebration. We cannot recommend this restaurant enough the staff were friendly and kind and nothing was to much of a hassle! Ollie was our waiter and was very acknowledgable on the menu and recommendations. We ordered calamari and stiliton mushrooms for starters and a Chateaubriand for a main which was cooked to perfection! My partner even got a free shot of tequila for his birthday! Highly recommended will be coming back! :)
Leanne Warren . 2023-02-09
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Staff were friendly and attentive. Had a nice relaxing lunch.
James Taylor . 2023-02-04
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Excellent cooking at a very reasonable price. Very friendly and helpful staff. We found Heaven's Kitchen on a damp Sunday evening and were delighted to find the all-day Sunday Roast. High quality meat (we had beef and chicken), accompanied by perfectly cooked vegetables and roast potatoes. Great wine selection, good music, and a nice relaxing atmosphere. Highly recommended!
John O'Leary . 2023-01-30
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Lovely place, best steak I have ever had, lovely cocktails. Charlene was a brilliant host
Callum Cross . 2023-01-28
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Smashing the staff were friendly and obliging. Food was excellent and prices were very good value for the food.
Sharron Johnstone . 2023-01-25
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Overpriced in my opinion. £26 for an ordinarily bottle of wine? The 8oz steak burger, which I had was not it's true weight (had bigger 1/4lb burgers). And at £17, way overpriced. The desserts are all priced at £7 each (including ice-cream). Service was very good, simple tables and chairs quite close together.
Peter Burling . 2023-01-03
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Went to this restaurant for the first time tonight and was disappointed, firstly the calamari starter arrive over cooked and got sent back to the kitchen, however on the second attempt it was much improved. We then had lamb chops which whilst pink where wafer thin and more fat than meat, my partner then had the beef stamnas, beef cooked in a clay pot but struggled to find the beef, I think we counted 3 pieces in total, we also had sides all of which arrived luke warm. However the biggest problem in the restaurant is that there are very few tables on the first floor where you don’t sit directly in a draft either from the windows, front door or fire escape door and by the time we left our legs were frozen, it also didn’t help that the drafts made our food cold quickly having arrived only luke warm to start with. Would not choose to return to this restaurant anytime soon.
Miranda Rowe . 2022-12-29
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The portions were small, and the food was overpriced but the service was excellent and the atmosphere very pleasant.
Magdalena Wojtowicz . 2022-12-22
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Just received my food . My self and my husband got 11chips and they are burnt .so disappointed especially the amount it costs..food was also cold.
Tracey Reeves . 2022-12-18
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We dined as a family for my son's 14th birthday. All ages were in attendance from 11 to 81 everyone enjoyed their food and the service was attentive, we will return
Richard Taylor . 2022-12-13
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Food has been great every time we have visited as a party of 6 and this is now our go to restaurant .. all the guys are super friendly, attentive and go out of their way to make sure we have an enjoyable time. highly recommend A******
Amanda Grocott . 2022-12-11
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A fantastic steak house. Great food and good service. They were very attentive even though we had a party of 15. Would highly recommend. While pricey it is good quality and competes with other steak houses.
Jonathan Catlin . 2022-12-04
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Beautiful food, fabulous server (can’t remember the young man’s name but he was going on a holiday with his friends soon…..?) A great addition to the town. Lovely wine menu. 10/10
Eve Connor . 2022-11-30
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One of the best restaurant experiences we have enjoyed for a long time. Excellent customer service. Exceptional food. I've eaten Sea Bass in lots of restaurants and never had better. Thoroughly recommend this restaurant and big thank you to all the staff
Mike Rutland . 2022-10-22
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We really loved our birthday visit to this restaurant. The fillet steak was perfectly cooked for both of us (medium for me, medium rare for my husband). The staff were friendly and we will definitely be returning.
Jaime Rockhill . 2022-09-12
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Food was excellent with a really really good Chateaubriand. Highly recommended.
Simon Whiten . 2022-09-10
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Excellent roast beef and the lamb shank excellent nice and friendly place John
John Warner . 2022-09-03
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Excellent service and great food.
william goater . 2022-08-31
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Very busy place, good counter service, hot, fresh, added spicy on request. Would go again.
Js Weyek . 2022-08-29
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The waitresses who helped us both had a lovely manner and great sense of humour, both were a credit to the restaurant. The manager was very welcoming and friendly, and took the time to have a chat with us a couple of times, but never intrusively. The food was delicious, such a pleasure to eat. A possible suggestion would be skinny fries? We had the truffle fries, they were lovely, but I personally would have preferred thinner cut chips. But I have zero criticism, it was one of the nicest meals I've had in a long time.
Tom Scott-Bromley . 2022-08-27
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Quite expensive but large portions and very chatty staff and tasty food
Debby Bridger . 2022-08-18
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Exellant food steak was excellent we worth it
Yvette Applegath . 2022-08-15
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Wonderfull dinner. Ask for the steaks menu. The staff is also very kind. Worth the visit!
Tiago César da Silva Eleotério . 2022-08-10
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We had amazing tomahawk steaks. Perfectly cooked. Great professional and friendly service. We liked it so much we visited again the next day for lunch and to try the steak burgers using the 50% off deal. Amazing value.
Lateef Mirza . 2022-08-07
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Amazing place steak was cooked to our liking, staff were great
Nigel Harding . 2022-07-29
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Messed up our take away order, had to go back. They did refund all of the cost though
Sally Heighington . 2022-07-27
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I took the family for a Sunday roast, the food was well presented, and the yorkies were amazing. We all had different meals and they were all perfect, I love the idea of the everyone's sides being served on a single separate plate, make the meal feel more connected as we all share from the same plate. the service was great and the desserts just finished off an awesome day. Thank you
Gavin Esslemont . 2022-07-18
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This place is amazing! The food was outstanding. I don't think I have ever tasted anything as nice as this. The flavours, we're just out of this world. Great service, clean and very professional. Definitely recommend this place.
Tracey . 2022-07-12
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Steak was excellent and good value .
Simon Drew . 2022-07-01
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The service charge for two people was excessive.
Nick Garland . 2022-06-26
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Superb food and excellent service, will definitely be back in 2022
Katie Hughes . 2022-06-22
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Fantastic steaks and sides, a great wine list to go with them, and the desserts were delicious. But the highlight for us was the wonderful service - every member of the team went out of their way to make sure we were happy and properly looked after. Thank you - we will be back!
Trevor Lambarth . 2022-06-22
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Great food, excellent service. We had lunch on Saturday and breakfast Sunday morning, both absolutely perfect
Valerie Moss . 2022-06-19
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Fantastic food, generous portions, friendly staff.
Philip Gaiger . 2022-06-19
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First time at Heavens Kitchen in Alton. Lovely ambient restaurant with a pleasant welcoming. Staff very attentive and chatty. Food was all okay but bland. Could do with a bit of spicing up to match our waitress's enthusiasm.
Martin Etherington . 2022-06-01
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