Based on 36 opinions finded in 1 websites
Based on 36 opinions finded in 1 websites
Nº 407 in 476 in North East Lincolnshire
Opinions
Check the poor food hygiene rating for yourself. The place was disgusting. The food was terrible. Stay away!!
P1367WStomj . 2021-09-27
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Beef tacos advertised as having sliced radish, guac, salsa and sour cream, none of them came. Tacos do not come made, just three wraps with a pile of sad beef and limp lettuce. Definitely made with frozen mince. Halloumi tacos missing guac, spring onion, sour cream and alioli. "Chilli jam" was just sweet chilli sauce, and for some reason had the same limp lettuce which isn't even a topping according to the menu. Not sure why there was no sour cream, guac or salsa on the tacos because there was some on the soggy nachos, which were similarly disappointing. Really, really bad. If you want Mexican food just get it from the frozen section, you'll have a better time and save some money.
samdx_96_ . 2021-08-15
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Booked a meal for myself and my partner for April 2021. At this point covid regulations still in place and only outdoor dining was permitted. Upon arrival we waited at the front door for 10/15 minutes before being seen to by a member of staff who we told the reservation name and were given the response as to where the stairs to the roof terrace outdoors dining was. At time of visiting it was still required to track and trace, staff member did not ask us to nor were we given any opportunity to ourselves. Not really sure how this ‘outdoor’ dining was classed as outdoors, reach the roof and there were 4 walls and a roof above our heads therefore surely couldn’t be classed as outdoors? Social distancing certainly couldn’t take place on this roof terrace tables were back to back and not distanced, couple of groups of girls maybe in groups of 3 or 4 were joining together, waiter did make attempts to tell them to separate but these were half hearted. Our table was squeezed in along the walkway into the terrace as were a few others so wasn’t really ideal having to have every other customer walking past us as they entered/left/went to the toilet, but suppose management were trying to make the most of the limited space they had, despite entirely neglecting social distancing in doing so. At our table we weren’t given any drinks menus, only food menus so it was about 10 minutes before a member of staff re appeared and we could even look at the drinks available. Or should I say unavailable, my partner made attempts to order multiple cocktails to then be told certain essential ingredients were missing thus rendering almost an entire page of cocktails unavailable. Food was alright when it arrived, waiter claimed that the order didn’t go through to the kitchen, probably didn’t help that it was being written down on the notes app on his phone? Taste was nothing special but did the job. Did partially feel sorry for the waiter as he was dashing back and forth but then at the same time did seem to spend quite a lot of his time stood chatting to the groups of girls. Hope for the business’ sake that it is being better ran now that indoor dining is possible and customers are all in one place, but wouldn’t go back any time soon, especially with regards to recent food health and safety score of 1.
elwlr . 2021-08-05
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Booked for a drinks and food deal when we arrived was not told the chef wasn't in took to our table,was waiting a long time even though wasn't busy. After waiting we were told no chef in and where given some drinks, these were awful. The waiter did offer two cocktails as compensation but as the deal was total of £50 we had paid a deposit of £20 so declined the cocktails and asked if we could just pay the £4.95 and leave. Felt sorry for the waiter as he seemed under pressure, said we would have to speak to the manager. We spoke to the manager at the bar who continued to try and charge a further £29.95. The place seems run down, the manger has lack of care for the service provided. Wont be going back.
jasontG8560CJ . 2021-07-20
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We will be sticking to what we know is great food - this is not it! Absolutely no cheese in the quesadillas! Barley any taste, not enough filling to fill the standard shop bought taco shells. Massive disappointment and will not be returning
G4309NSemmag . 2021-06-25
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I wasn’t going to review but after messages today I will! We visited last night (1st June 2021) and had pre-booked a table to eat inside. We arrived at around 7pm and joined our friends, and ordered drinks. I ordered a pina colada that tasted like it was a mocktail not a cocktail. We then waited, another table was seated and given menus while we didn’t have any. We asked for food menus, which were brought. After about 10 minutes we ordered, we had been on site about half an hour at this point. Then we waited, and waited, and waited, after an hour of no food appearing, and another table who had arrived after us receiving theirs we queried where ours was, to be told they were really busy with just eat orders, but ours is ready. Why it hadn’t been brought to us? Who knows. At this point it was nearly 20 to 9, so I posted on Instagram stories, two minutes later our food arrived. If you can call it food. The burritos arrived, looking like a bad supermarket wrap, rock hard on the bottom (we assume from being sat on a warmer for ages) and shoved on a dish with a pile of lettuce on the side. On cutting open the middle of the burritos were tepid at best. The tacos advertised as “buttermilk chicken with shredded lettuce, salsa, sliced raddish, spicy Mayo and guac” was a pile of lettuce with a drizzle of Mayo and a bit of chicken on. Chicken that was only just warm to the touch. Our side of halloumi fries were just about warm. The only bit of our meal that was hot enough that I’d consider it safe enough to eat were the sweet potato fries that had clearly just come out of the frier. Needless to say, we didn’t eat, and left, and got a much better meal elsewhere. Now this review would have stopped there, but today I got an Instagram DM from them, saying that I shouldn’t have shared my Instagram story, “We don’t believe in publicly outing local business’ on your social media story, without giving us chance to rectify the situation. For a instagram page like yours that is encouraging spreading positivity, you are being incredibly negative and contradicting. We always take on feedback, it helps us improve, this doesn’t help us improve, it in fact tarnishes the business.” Now considering we were in this place for two hours and in that time no one offered rectifying the issues, and that when I said I didn’t think the food was safe to eat I got the reply “what do you want me to do? Send it back?!” I really don’t think it’s unreasonable for us to have decided to leave at that point, having waited 2 hours for food and now being very hungry. And don’t get me started on deciding to attack a customer who’s had a bad experience without including a single apology, and insinuating someone giving an honest opinion is tarnishing a business when maybe actually it’s the shoddy service and food safety standards. It didn’t end there, when I told them just how bad the experience had been I got given excuses about covid, how hard hospitality has been hit, that they believe supporting local is more important than customer service issues, and then this is how they signed off: “As you mentioned, you are entitled to your opinion, we hope you spread some more positivity in the future, it’s a shame.” Yes, I’m entitled to my opinion, I’m entitled to share it too so that other people don’t have their time wasted too, and it’s not my fault my review couldn’t be positive is it? Bottom line, don’t bother eating here, the food and service are terrible, and the owner clearly has no idea how to apologise and just spouts excuses and tries to guilt you about leaving a bad review.
georginac451 . 2021-06-02
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We got drinks within 30 mins. My margarita was full of ice chunks, and there was no rum in the pina colada. We had to ask for a food menu. After an hours wait for food (with no updates on our order) we had to ask where it was. When it arrived it was luke warm, had obviously been sat a while, and the ‘salad’ was some limp gem lettuce. We were told that they were swamped with Just Eat orders! Needless to say we left. As a side note, the ladies toilets had wet, slippery floors and no working lights in the cubicles.
LoopyMG . 2021-06-01
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Went for some food and drinks recently and the guy that served us had his mask under his chin the entire time we were in there. Also there were no signs to track and trace. I don't even think the table was wiped before we got there as it was sticky. The food was average at best, with some tasting like it had been microwaved. Finally, the toilets were disgusting, the only handwash they had was a slimey bottle of carex with no pump on it. Don't think I'll be back anytime soon
Laura W . 2021-05-31
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In these strange times we thought we’d try something different as we can’t eat out so we ordered a delivery through Grimsby & Clee eats. It was delivered on time and the food was amazing and plentiful. Defiantly will be using this little gem again. 😋
DaveNicoCleethorpes . 2020-11-29
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While the bar/restaurant are aesthetically pleasing and the staff seem friendly and polite that’s where my positivities end. The staff are more interested in their looks and social media than being helpful. The drinks were served in dirty glasses, the table was sticky - which was unnecessary as it was very quiet and to be honest the whole place felt dirty and uncomfortable. Also as someone who has been to South America and loves her some yummy nosh.... there is nothing remotely exciting about the food here. Basic, bland, overpriced and just generally a bit rubbish.
jessicadS3949AW . 2020-10-09
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We did not have a reservation as we did not realise we would need one in pretty much everywhere as we are visiting. The security chap that was working was really helpful and lovely. As was the waitress Beck?(the lady with the dinosaur mask) They found us a spot to have one drink in between bookings. Fab customer service and a lovely rum expresso martini.
Mhoirbheinn . 2020-10-03
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Visited on a Saturday late afternoon. Luckily managed to get a table without a booking. The door host offered us a table for an hour for 4 of us. We ordered our drinks and I visited the ladies toilet. These were some of the worse toilets I have been in. The toilet bowls were filthy , the floor was sodden and filthy and there was a terrible smell. We had just been served our drinks and the waitress told us we had to give up our table, I queried this as the host had said we could have the table for an hour. The waitress was very sullen and agreed we could move to the table next to the one we had been sat at. After another 15 minutes the waiter came over with the card payment machine (we had not even asked for the bill). I know this is a difficult situation with Covid, but don't let people in if you are going to move them on before the time you have agreed to. The whole place smells damp and has an attitude vibe. Please remember that you are a small bar on Sea View Street and you are not in Leeds city centre, and clean your toilets.
Dinky27 . 2020-09-20
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Glad I saw the past reviews after I’d visited otherwise we’d have missed out on a great meal. 2pm on a Friday we were only ones in. Good covid system, great service and tasty food with good sized portions. Had nachos (one of the best had ever), filled tacos (chicken deep fried I’d have preferred not) and big daddy burrito (way bigger than expected and needed to take some home). Very fresh food, tasty and thoroughly enjoyed. £33 for shared starter 2 mains and 2 pints. Not a local so unlikely to revisit but I would if we were locals!
L9767AIsandras . 2020-09-18
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On my travels I decided to try out this place, it stood out from others around and I’ve not had a Mexican meal since the fine old days of chiquitos at my local leisure park. I remember those meals as one remembers that important someone they’ve not seen for too long. Nostalgia played a key factor, but you’ve gotta live right? Haha. I went for the mozzarella sticks with chilli jam, this was a good appetiser before the main dish. I decided to go for “big daddy” burrito. Big standard burrito with pulled pork and rice...It stated that it got hotter as you ate through the wrap. The thing I didn’t realise or nor was it stated on the menu, was that it was about 2ft long! When the guy came out the kitchen with my take out, he held my burrito as one would hold a python! I said “I’m not being funny pal, but I’m not gonna be able to carry that!” So he disappeared and had it cut in half, so I could at least slay the beast back at home. I wasn’t disappointed, it tasted wonderful and it did indeed get hotter the further I battled through the serpent-esque dish! The meat was tender and the flavour tantalised my tastebuds perfectly, like a ballerina performing swan lake...it was a delight. If your around these parts give it a try, some might say these are Mexican royalty!
daredviper . 2020-09-09
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The food was tasty and the mocktails were especially nice. Great they had a temperature measuring gun thing in a time of Covid, but it would have been nice if the lady serving could have given us a bit of warning/explanation before using it, as...
AlexSwallow . 2020-09-08
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Visited this establishment well before lockdown and always enjoyed the difference of this bar/restaurant. Always enjoyed the vibe and food is nice. This time we booked and had to pay £50 deposit even before we arrived, there were supposed to be 5 of us, but one person couldnt make it after all, so just 4. We were only there to have drinks and we opted for cocktails, we werent allowed on the swing or in bath due to Covid restrictions, so that was a dampener as we were well in need of some fun in the bar, as we were in high spirits. Suppose service was good, we enjoyed our cocktails , and we stayed around an hour, then wanted to move off somewhere else, we had already paid £50 deposit over the phone before entry. The bill total was £30 , whilst paying, the waitress behind bar said they werent obliged to refund our £20 , which had been paid beforehand, ......... so what was this all about ?? Well, a complete rip off , to get you in the place, and I think they were taking advantage of the whole lockdown issue, in their favour, of course, PLEASE be aware and dont get caught out like we were. Ex customers to this establishment , due to pure greed!!!
stallykins . 2020-09-08
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Very poor not recommended at all 7 plates of food 5 come out cold .given seven dirty glasses for water all had to be sent back for cleaning would expect a brilliant service and to be spot on for money you pay for food and...
V2052HQdavidc . 2020-08-31
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I can only say that the service was very poor. There didnt seem to be enough staff on to cater for what was a very busy restaurant both downstairs & upstairs. We had to wait over 30 mins to receive our drinks. Our order was...
Ronnie153x . 2020-08-19
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Unfortunately I have to say we did not have a very good meal here. The nachos were OK but clearly nothing was homemade, and the burrito and burrito bowl we had for mains seemed to me to be microwaved from frozen. The side salad looked...
joebobs1 . 2020-08-19
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12/08/2020. Shown to table and waited 10 mins to be asked what we wanted to drink , then told our first choice was not available . Spent next 15 mins looking at a very limited menu. When asked if this was all they had on...
244tonyt . 2020-08-13
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I reserved a table before my visit here with my girlfriend which included a £20 deposit, I was happy to pay it as an insurance for the venue just in case we didn’t show up. Upon our arrival, we was told by a member of...
Jives18 . 2020-08-12
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Went for the eat out scheme. Well you have to support local restaurants. We were not disappointed. First we had our temperature taken on the way in, all staff wore masks. If your worried about Covid this place is absolutely safe. Service was fast, friendly...
madlister . 2020-08-05
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Absolutely disgusted with this place! I booked a table a week before for 29th September. We arrived only to find the place closed. I tried to call 4 times with no reply. An hour later a “manager” left an answer on my answer phone saying...
stunninemma69 . 2020-01-14
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To expensive for the little food you get they water down the gin to save a few quid they bring in a dj from ibiza trying to get more customer the mangers is a dirty druggy who cheats on his wife and dosent pay his...
37lewisk . 2019-12-28
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What a sleaze joint, they drag in some Z list celeb’, ex-footballer Gary Lineka’s brother Wayne, jeez ! He’s sat all night in the smallest VIP area I’ve ever seen, surrounded by numerous young girls showing virtually every bit of flesh they have, one with...
_lisacutting02 . 2019-12-15
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Sat upstairs in the restaurant, staff were decent but they were let down by shocking food and very average drinks, but at top end prices. Given 20% discount without complaining as everyone seemed to be complaining so they expected it. I’d like to say maybe...
Dominic S . 2019-11-23
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Went with the family for a birthday treat and really enjoyed it. Very attentive waiters and nice atmosphere. Great variety of food, which was reasonably priced. All in all nothing to complain about, and made a nice change. Will be going back
Jeff T . 2019-11-08
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Loved this place great food great staff and great service. Food was amazing recommend the hallomi fries and chilli ja mchillijam !! The
JessicaP439 . 2019-11-06
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Wednesday night and we thought we’d try this relatively new place. The barman was unsmiling & unwelcoming. He laboriously made two ‘Mojitos’ in jars, with some brutal bits of ice mint & lime. I had a sip: now unless I had, in that moment, developed...
Greg W . 2019-09-12
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First time I had been in here. Great place.! Spent a few hours in here drinking cocktails with my daughters.
Mizztrinity . 2019-09-03
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It was a quiet mid week evening when my friend and I visited. Service was good, food was well presented and very enjoyable. I would definitely return in the future.
Ianti . 2019-08-28
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Hadn't been before so mistakingly assumed that although I was aware it was also a bar, there would be a separate dining area. Our party arrived (having booked) to find that the booths where already taken and we'd been placed at a jumble of small...
Stevina . 2019-08-08
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Great atmosphere, good food. Tom makes the best mojitos I've ever tasted!! 😍 Unfortunately had no pulled pork, which we completely understood, places always run out of the good stuff on the menu! So we happily picked other toppings, the guys had such a good...
allyrend . 2019-08-05
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My partner and I were walking down Seaview Street looking for somewhere to have brunch and decided to give Havanas a go. We'd previously eaten upstairs in the restaurant, having one of the tastiest pieces of swordfish I'd had the pleasure of trying, the plantains...
Tastesofatraveller . 2019-07-21
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Our first visit to Havana Cabana. We were actually the only ones in for lunch. So had exceptional friendly service. Our meal was delicious & cocktail was perfect. Will definitely be back.
Fruity70 . 2019-06-09
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We booked a table here on Saturday night. It was booked for 8pm for 8 of us. We arrived 10 mins earlier however the table wasn’t ready so we got a drink at the bar. I ordered two tequila shots as it’s a tequila bar...
Lyndsey W . 2019-05-26
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Not allwed entry on warm sunday afternon as i was waring shorts (tailored shorts) 2x girls in front allowed entry in mini skirts/shorts.. Sexists
Ne2134 . 2019-05-26
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A new cuban bar to the scene is most welcome. This place looks great, has atmosphere and a party feel, so why only an average rating ? Food offering wasnt too good and drinks very expensive. This is Cleethorpes , not Leeds or Manchester !
Kingpaul100 . 2019-05-22
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Me and my husband went for food at about 5.30 last Sunday . Was looking at the menu on the door and we're happy to come try some new cuisine. We went in and the place is nicely decorated with murals of buildings and a...
G3949YDalisonb . 2019-05-12
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Ordered a meatfeast monster calzone. It arrived earlier than stated. The food was hot and tasted good